Trust Business Continuity Plan
|
|
- Brett Bertram Heath
- 5 years ago
- Views:
Transcription
1 Trust Business Version No Version 3 Date November 2014 Greg arrison Author(s) Review date November 2015 Contact person: Greg arrison Planning & Performance anager/ Emergency Planning anager Tel: / Fax: greg.harrison@shsc.nhs.uk 1
2 AENDENTS Amendment No Date Section/Page Amended Name Change Introduction Greg arrison Emergency Planning ead changed to Accountable Emergency Officer 2
3 Contents 1 Introduction 2 Implementation of The Plan 3 Response & Recovery 4 Training & Exercising Appendices A. Risk Assessment B. Contingency Plan C. Incident og Sheets 3
4 1. Introduction This plan identifies action to be taken to reduce the impact of adverse conditions on services in Sheffield ealth and Social Care Foundation Trust. This includes: Inpatient Services Community ental ealth & earning Disability Teams/ Crisis and ome Treatment Teams Community Support Services Accommodation Based Support Services Resource Centres Specialist services GP services at the Clover group Day Services All other central and support services within SSC The functions covered by this contingency plan will all need to be resumed in a prioritised way in the event of an emergency, incident, interruption or disruption to normal services. Reference needs to be made to the Trusts ajor Incident Plan and the suite of other plans that support business continuity in SSC. 1.1 Aim of the Plan The aim of this plan is to ensure that the services in Sheffield ealth and Social Care Foundation Trust can continue providing services in the event of an emergency, interruption or disruption to normal service. The plan forms part of a wider planning process. In the event of major disruption command and control will take direction from the Chief Executive, Sheffield ealth and Social Care NS Foundation Trust (SSCFT). Implementation of this plan will support actions being carried out by teams following their local s. 1.2 Key Functions Key Functions are listed in Appendix Resumption of Service Target times for the resumption of service are listed at Appendix Implementation of the Plan 2.1 ow is the Plan invoked The plan will be invoked by the Chief Executive, Sheffield ealth and Social Care NS Foundation Trust (SSCFT), the Accountable Emergency Officer or the Executive on Call. 2.2 Incident Control Centre. The Trust has identified an Incident Control Centre (Committee Room 1 at Fulwood ouse or the Reserve Center in Room 841 at the ichael Carlisle Centre) at which the Chief Executive, Accountable Emergency Officer or Executive Director on-call will assemble the Trust Emergency Planning Group (TEPG). This Team will be responsible for planning and providing central management of the Trust s response and for coordinating the Trust s those with other agencies. The Trust Emergency Planning Group (TEPG) will be responsible for coordinating a response across all service areas of SSC to ensure business continuity of existing services and/or contribute to the recovery of other services as required. As such it will 4
5 assume and command and control function for the Trust until the major incident status is stood down The TEPG will provide clear communication and direction for team managers who will be implementing local s. Each team will identify (and manage information on contacts with) service users and families in critical/urgent need. 2.3 Roles and Responsibilities: Core Team. The TEPG will comprise the following core members, Accountable Emergency Officer/ Executive Director (who will Chair the Group) Emergency Planning anager An Estates anager, Appropriate Service Directors/ anager(s), The SSC Communications anager, Two (2) Administrative Support Staff to log decisions (and the reasons for them) and incoming information (in working hours, locally-based staff to be designated. Other personnel to be co-opted, as necessary (e.g. A Senior Nurse, a Doctor etc). All TEPG members will be contacted by Switchboard and they will be responsible for identifying appropriate deputies. 3 Response & Recovery 3.1 Procedures and processes Appendix 2 identifies action to be taken to reduce the impact on the critical key functions identified in the Business for the Sheffield ealth and Social Care NS Foundation Trust 3.2 Command and control In the initial phase of any incident local Team anagers will initiate s. The implementation of this Business will be communicated by the most available means ( , telephone and fax) to local teams by the TEPG on its formation. Team anagers will take direction from the TEPG by individual contact or briefings communicated 4 hourly or as the need arises. 3.3 Recording Decisions All decisions and action taken and reasons will be recorded using the Incident og Sheet, which will be copied and provided to the TEPG as specified at the time. 4 Training & Exercising 4.1 Staff Training Training will be incorporated into induction plans for new senior managers. A briefing will be held with Operational anagers Team meeting annually. 4.2 Exercises A desk top exercise will be programmed in to the Operational anagers Team meeting annually. The plan will be used in all SSC and Business Continuity training exercises. 4.3 Review The plan will be reviewed following the annual briefing and exercise with the TEPG 5
6 Appendix 1 SSC Business Continuity Risk Assessment Risk Function Timescale Probability (//) Adverse Weather Inpatient Services Impact (//) atrix Priority (//) Effect on Function ajor impact on service users if beyond 1. As situation continues increasingly compromised ability of staff to provide quality support to inpatient services CT and CDT s ajor impact on service users if beyond 1. Inability of staff to provide wide range of services including Act Assessments Contingency Plan SSC Adverse Weather Plan SSC Adverse Weather Plan Clover Group Impact on patients and carers if beyond one two. imited ability to provide service Resource Centre s & Incrementally Day Services increasing impact on service users and SSC Adverse Weather Plan 6
7 carers if beyond several. Inability of staff to provide service Accommodation Based Support ajor impact on service users if Services beyond 1. As situation continues increasingly compromised ability of staff to provide quality support to inpatient services Community Support ajor impact on Services service users if beyond 1. Staff unable to visit vulnerable people to assess and arrange for needs to be met. Specialist Services Service could be maintained via telephone contact only for periods of 1 Admin and Central Service could be Support Services maintained via telephone contact only for periods in excess of 1 SSC Adverse Weather Plan SSC Adverse Weather Plan SSC Adverse Weather Plan SSC Adverse Weather Plan 7
8 Note: NS England classify Flu Pandemic as the highest current threat to NS business continuity. November 2014 Risk Function Timescale Probability (//) Impact (//) atrix Priority Effect on Function Illness in the community/ Flu (including staff illness) (//) Inpatient Services ajor impact on patients if beyond 2. Inability of staff to provide support to in-patient services. Patients to be transferred to other areas and freeze admissions. CT and CDT s ajor impact beyond 2 on service users. Inability of staff to provide wide range of services. Increased demands due to illness Clover group Increased demands due to illness. ajor Resource Centre s & Day Services impact on support for patients in the community. Inability of staff to provide service. Increased demands due to illness. Contingency Plan and ocal Flu Pandemic Action Plan and ocal Flu Pandemic Action Plan and ocal Flu Pandemic Action Plan 8
9 Increasing difficulty to provide continuity of service after 2. and ocal Flu Pandemic Action Plan Accommodation Based Support Services ajor impact on patients if beyond 2. Inability of staff to provide support to in-patient services. Patients to be transferred to other areas and freeze admissions. Community Support ajor impact on Services service users after 1-2. Inability of staff to assess and arrange for needs to be met. Increased demands due to illness, less staff to meet demand. Reduced capacity for formal and informal support in the community. Specialist Services Service could be maintained via telephone contact only for periods of 1 and ocal Flu Pandemic Action Plan and ocal Flu Pandemic Action Plan and ocal Flu Pandemic Action Plan 9
10 Admin and Central Support Services Service could be maintained via telephone contact only for periods in excess of 1 and ocal Flu Pandemic Action Plan Risk Function Timescale Probability (//) Failure of IT, Telecommunications Utilities (electricity, gas, water) Inpatient Services Impact (//) atrix Priority (//) Effect on Function ajor impact on patients if beyond 1 hour. Inability of staff to provide support to in-patient services. Disruption likely to close services if prolonged Patients to be transferred to other areas and freeze admissions. Contingency Plan ocal Business 10
11 CT and CDT s Impact on ability to receive and respond to referrals i.e. emergency assessments Clover Group Impact on ability to receive and respond to referrals i.e. urgent assessments Disruption likely to close services if prolonged. Resource Centre s & Day Services Service could be maintained using other identified staff members via telephone contact only for periods of 2-3 ocal Business ocal Business ocal Business 11
12 Accommodation Based Support Services Community Support Services ajor impact on patients if beyond 1 hour. Inability of staff to provide support to in-patient services. Disruption likely to close services if prolonged Patients to be transferred to other areas and freeze admissions. Access support via home visits Specialist Services Support via mobile telephone potential impact could be increased crisis situations Admin and Central Support via mobile ocal Business ocal Business ocal Business 12
13 Support Services Risk Function Timescale Probability (//) Building Accommodation not available inc Fire damage Inpatient Services telephone & Internet/ Impact (//) atrix Priority (//) Effect on Function Inability to meet basic need & statutory duty. Alternative accommodation required immediately. CT and CDT s Alternative arrangements put into place for Admin support and work with service users in the community continues ocal Business Contingency Plan ocal Business Evacuation Plan and utual Aid with other Trusts ocal Business Clover group Disruption likely to ocal Business 13
14 Resource centre s & Day Services Accommodation Based Support Services Community Support Services close services. Disruption likely to close services unless alternative base is found Inability to meet basic need & statutory duty. Alternative accommodation required immediately. Service would continue in the short term ocal Business ocal Business Evacuation Plan and utual Aid with other Trusts ocal Business 14
15 Specialist services Service could be delivered from alternative settings Admin and Central Support Services Service could be delivered from alternative settings and via Internet/ ocal Business ocal Business 15
16 Risk Function Timescale Probability (//) Fuel Disruption Inpatient Services Impact (//) atrix Priority (//) Effect on Function Problems for nonessential staff transport. Supply shortages (fuel and edication) if situation continues CT and CDT s Fuel shortage will limit capacity to support visits in community. Priority system based on risk rating for most vulnerable people Potential increase in crisis situations. Priority to support mental health act assessments. Clover group Some patients and staff unable to travel to surgeries. Contingency Plan ocal Business Fuel Contingency Policy ocal Business Fuel Contingency Policy ocal Business Fuel Contingency Policy Day Services Some problems for ocal Business 16
17 Accommodation Based Support Services Community Support Services staff transport. Possible service closures after 2-3 Problems for nonessential staff transport. Supply shortages (fuel and edication) if situation continues Fuel shortage will limit capacity to support visits in community. Priority system based on risk rating for most vulnerable people Potential increase in crisis situations? Specialist services Some patients and staff unable to travel to clinics Fuel Contingency Policy ocal Business Fuel Contingency Policy ocal Business Fuel Contingency Policy ocal Business Fuel Contingency Policy 17
18 Admin and Central Support Services Service could be delivered from alternative settings and via Internet/ ocal Business Fuel Contingency Policy Risk Function Timescale Probability (//) ajor Emergency Inpatient Services Impact (//) atrix Priority (//) Effect on Function Services not required to provide ajor Emergency cover but may be affected e.g. road closures affecting pharmacy supplies, ability of staff to get to/from major sites Contingency Plan ocal Business SSC ajor Incident Plan 18
19 Admissions to inpatient areas could be frozen or patients transferred to other areas. Increase in out of city placements may result. Increase in challenging behaviours increase in incidents? CT and CDT s ay limit capacity to support visits in community. Priority system based on risk rating for most vulnerable people Potential increase in crisis situations. Priority to support mental health act assessments. Services possibly asked to support Clover group public need Possible disruption to service. Services possibly asked to support public need. Resources diverted into responding to emergency ocal Business SSC ajor Incident Plan ocal Business SSC ajor Incident Plan 19
20 Day Services Possible disruption to service. Services possibly asked to support public need. Accommodation Based Support Services Community Support Services Services not required to provide ajor Emergency cover but may be affected e.g. road closures affecting pharmacy supplies, ability of staff to get to/from major sites Admissions to inpatient areas could be frozen or patients transferred to other areas. Increase in out of city placements may result. Increase in challenging behaviours increase in incidents Re-prioritizing of work so some people may be left more vulnerable than usual. ocal Business SSC ajor Incident Plan ocal Business SSC ajor Incident Plan ocal Business SSC ajor Incident Plan 20
21 Specialist services Possible disruption to service. Services possibly asked to support public need Admin and Central Support Services Service could be delivered from alternative settings and via Internet/ ocal Business SSC ajor Incident Plan ocal Business SSC ajor Incident Plan Risk Function Timescale Probability (//) Impact (//) atrix Priority (//) Effect on Function Contingency Plan Other Risks specific to your service for e.g. Transport Infrastructure 21
22 edia Interest Failure of major contractor / supplier 22
23 Contingency Plan Appendix 2 1. Introduction This appendix identifies action to be taken to reduce the impact on the critical key functions identified in the Business for the Sheffield ealth and Social Care NS Foundation Trust 2. Actions In the event of the SSC Business being activated all teams managers will liaise with their identified lead on the Trust Emergency Planning Group (TEPG) for specific instructions/advise on the implementation of Team s. Team managers will instigate appropriate actions below and in accordance with their local Team s unless instructed otherwise by the TEPG It is essential that Team anagers report any service delivery concerns promptly to their identified lead on the TEPG and deploy resources as determined by that group. It is recognised that to ensure the safety of patients/service users, staff, carers and members of the public in the event of an emergency that best interest decisions within the principles and guidance of the ental Capacity Act may be required to be made. In the event where staff are concerned about people s safety and their capacity to make a decision under the specific circumstances of the situation and the normal application of the ental Capacity Act is not possible, guidance should be sought from the TEPG. All Teams are responsible for maintaining and updating an electronic and paper copy of staff contact information. All Teams are responsible for maintaining and updating an electronic copy of service user contact information. 2.1 Severe Weather Impact Difficulty accessing place of work could impact on workers ability to respond to new referrals, emergencies and to provide services. Difficulty getting around the city could impact on workers ability to provide services and respond to new and emergency referrals Recovery Where workers are unable to attend work due to severe weather they should contact their manager (or other manager) and identify alternate worksites that are accessible. anager will seek to ensure that staff are directed on a priority basis to cover staff shortages. anager will identify emergency supplies required to meet basic needs and use pre-arranged supplies where available. 23
24 In the event of severe weather preventing staff attending appointments to service users they should if possible contact by telephone to cancel/discuss The Service will operate an emergency duty system only but will be responsible for carrying out a risk assessment for their own and service users safety Where an emergency visit is needed and a worker is at a base more accessible to the service users home, workers will liaise to arrange the visit Workers will liaise to agree who is best placed to respond to urgent referrals Workers will liaise closely with the emergency services where this is required. Workers will work with colleagues in other services to make sure that an appropriate response is made Ensure weather forecasts/updates are distributed 2.2 Illness in the Community (including staff illness) Impact Unable to provide Inpatient assessment and care management Unable to provide urgent community mental health support Unable to provide care and support services Increased workload due to impact on the community Family carers unable to provide usual levels of support Recovery All teams to follow local flu pandemic plans when appropriate anagers to liaise across the City and deploy staff in such a way that a priority and Crisis Team service is available in each locality anagers will respond to priorities set by the TEPG anagers to liaise with other service areas and other agencies including monitoring of emergency provision Develop list of workers who can be contacted in an emergency 2.3 Failure of IT, Telecommunications, Utilities Impact No IT and other electronic equipment No INSIGT No heat, light, water in office imited communications imited information means Storage of edication in fridges will be affected ajor gas failure would result in heating loss & in winter that would require evacuation within Recovery Generators on Inpatient sites tested regularly & will supply power for approx 12 hrs. ongley centre is on the NG site feed CC has 2 reserve supply ongley Centre has 12 hours reserve supply Bottled water supply. If major quantities needed then: 24
25 Yorkshire Water will prioritise supply to Inpatient areas- with portable water tankers (if an external problem) Use tank or mains supply In the short term bottled water could be purchased on the open market as a temporary measure Portable heaters are available but of limited use as may overload electricity system NG currently used for flat linen laundry for Inpatient services- if this was interrupted SSC would use commercial services. Residential services use on site facilities Redeploy patients and staff to sites where problems not occurring Use mobile phones Use laptops Inform other services and agencies Prescriptions will need to be handwritten until systems are restored. Prescription pads must be obtained Clinical Notes will be taken by hand on paper and transcribed when INSIGT service is resumed 2.4 Building Accommodation Not Available Bomb Alert Impact Staff already at work, together with patients/ service users should be evacuated in line with bomb scare procedures A thorough search of the building by the Emergency Services may take some considerable time Unable to access buildings/accommodation for some time Unable to provide services Staff coming into work must be contacted and advised accordingly Recovery Evacuate workers and patients/ service users to alternative worksite Redeploy service provision to alternative worksites Communication to the edia only through R edia Fire Alert Impact Staff already at work, together with patients/ service users should be evacuated in line with fire procedures As above for bomb alerts Recovery As for Bomb Alert but fire damage may delay return to building 2.5 Fuel Disruption Impact Staff having difficulty getting to work Risk to service provision ay not be able to visit service users for assessment 25
26 Recovery Ask staff to report to nearest available worksite Use public transport if available to make visits iaise with TEPG who will make decisions on/agreeing corporate flexible working patterns to enable some staff to work from home iaise with other services and agencies to determine risk and appropriate response and prioritise critical services for fuel allocation 2.6 ajor Emergency Impact Risk to service provision due to staff being utilised in major incident ay increase demand on services Recovery Redeploy staff as appropriate to provide emergency assessment and care management Redeploy staff as appropriate to provide emergency community health care Redeploy staff as appropriate to provide accommodation and support services and services ake sure partner agencies instigate major emergency response 2.7 Transport Infrastructure Impact Difficulty staff getting to work Risk to service provision Recovery Staff can walk/car share/use public transport where possible Flexible working iaise with senior management/strategic level group who will make decisions on/agreeing corporate flexible working patterns to enable some staff to work from home edia Interest Impact Increased pressure on staff due to media interest Recovery iaise with Communications anager for advice and involvement Brief workers appropriately 2.9. Failure of ajor Contractor / Supplier Impact Service users vulnerable to lack/failure of service provision Recovery iaise closely with Contracts Section to minimise impact Explore alternative provision in house/other providers 26
27 SEFFIED EAT &SOCIA CARE - INCIDENT OG SEET APPENDIX 3 COPETED INCIDENT OG SEETS SOUD BE RETAINED & WI:- - Assist in maintaining a true picture of the unfolding events - Assist in providing information for any future inquiry, which may follow an emergency response - elp with improving the response of the City Council in the future YOUR NAE YOUR JOB TITE YOUR SERVICE AREA AND DIRECTORATE TE DATE TIE FRO/TO (Name, Position Organisation) ESSAGE DETAIS 27
28 TIE FRO/TO (Name Position Organisation) ESSAGE DETAIS 28
Business Continuity Plan
Business Continuity Plan Doc Ref: Sitt.149963 1 Contents 1. Executive Summary... 3 2. Objective of the Plan... 7 Definitions... 7 4. Scope of the Plan... 8 5. Stages of Activation of Business Continuity
More informationGetting started.. questions to consider when revising or developing your plans
Getting started.. questions to consider when revising or developing your plans DEFINING SERVICE / BUSINESS CONTINUITY Ensure the right people have the right information at the right time. 1. Understand
More informationNHS HARINGEY CLINICAL COMMISSIONING GROUP
NS ARINGEY CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY PLAN AND EMERGENCY PLANNING RESPONSE AND RESILIENCE (EPRR) ARRANGEMENTS 1 SUMMARY aringey CCG is required by NS England to plan its emergency
More informationBusiness Continuity Plan
Business Continuity Plan Telford and Wrekin Clinical Commissioning Group (CCG) Author(s) Date 12/09/2013 Version 0.3 Christine Morris Executive Nurse, Lead for Quality & Safety Approved by: Date 1.0 Document
More informationMeeting of Governing Body
Meeting of Governing Body Date: 7 August 2018 Time: 1.30pm Location: Clevedon Hall, Elton Rd, Clevedon, North Somerset, BS21 7RQ Agenda number: 10.3 Report title: Business Continuity Policy Report Author:
More informationBUSINESS CONTINUITY PLAN
Appendix 1. Official BUSINESS CONTINUITY PLAN Enter Department / Directorate Name Enter Section name Force Critical Functions The Force has 8 Critical Functions which must be maintained: To maintain effective
More informationBUSINESS CONTINUITY PLANNING
BUSINESS CONTINUITY PLANNING May 2015 1 Version Version 1 Ratified By Date Ratified April 2013 Author(s) Responsible Committee / Officers Senior Management Team Date Issue April 2013 Review Date April
More informationInclement Weather Plan. Controlled Document Number: Version Number: 004. Controlled Document Sponsor: Controlled Document Lead: On: October 2017
Inclement Weather Plan CATEGORY: CLASSIFICATION: Plan Emergency planning CONTROLLED DOCUMENT PURPOSE Controlled Document Number: This plan is designed to provide actions for the Trust to undertake to ensure
More informationKings Crisis and Critical Incident Management Policy
Kings Crisis and Critical Incident Management Policy All Kings policies will be ratified by the Board of Directors and signed by the Chairperson. Each policy will be co-signed by the principal of each
More informationUCL MAJOR INCIDENT TEAM MAJOR INCIDENT PLAN. Managing and Recovering from Major Incidents
UCL MAJOR INCIDENT TEAM MAJOR INCIDENT PLAN Managing and Recovering from Major Incidents June 2017 MAJOR INCIDENT PLAN - June 2017 Title Primary author (name and title) UCL Major Incident Plan (public
More informationGUIDANCE DOCUMENT FOR COMPLETION OF RESIDENTIAL CARE ESTABLISHMENTS BUSINESS CONTINUITY PLAN TEMPLATE WEST MIDLANDS
GUIDANCE DOCUMENT FOR COMPLETION OF RESIDENTIAL CARE ESTABLISHMENTS BUSINESS CONTINUITY PLAN TEMPLATE WEST MIDLANDS 1 st EDITION Page 1 of 1 INTRODUCTION This document is to be used in conjunction with
More informationSchool Emergency Management and Business Continuity Plan (SEMBCP) Guidance. December 2011
School Emergency Management and Business Continuity Plan (SEMBCP) Guidance December 2011 This guidance is intended to inform the development of your School Emergency Management and Business Continuity
More informationBusiness Continuity Plan
Business Continuity Plan March 2014 Version: 1.1 Ratified by: Quality Group Date ratified: Name of originator/author: Name of responsible committee/ individual: Julie Killingbeck NHS North Lincolnshire
More informationUniversity of Hong Kong. Emergency Management Plan
University of Hong Kong Emergency Management Plan (HKU emergency hotline: 3917 2882) Version 2.0 January 2018 (Issued by Safety Office) (Appendix 3 not included) UNIVERSITY OF HONG KONG EMERGENCY MANAGEMENT
More informationIncident Management Plan
Incident Management Plan Document Control Version 2 Name of Document NHS Guildford and Waverley CCG Incident Management Plan Version Date 1st October 2016 Owner Director of Governance and Compliance [Accountable
More informationKingston CCG Emergency Preparedness, Resilience and Response (EPRR) Policy
M7 Kingston CCG Emergency Preparedness, Resilience and Response (EPRR) Policy Author: Luke Lambert Senior Associate Business Resilience, South East CSU Document Control Review and Amendment History Version
More informationBusiness Continuity Plan
San Francisco VA Health Care System (SFVAHCS) San Francisco, California Business Continuity Plan Service/Department Name Version Date: Version: Date 29 Contents Business Continuity Plan Overview... 3 BCP
More informationBusiness Continuity Management Policy and Plan Contacts removed
Business Continuity Management Policy and Plan Contacts removed VERSION CONTROL Version: 5.0 Ratified by: Governing Body Date ratified: 20 September 2017 Name of originator/author: Name of reviewers: Name
More informationCAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST BUSINESS CONTINUITY PLAN VERSION 7.0
CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST BUSINESS CONTINUITY PLAN VERSION 7.0 Page 1 of 39 DOCUMENT PROCESS AND CONTROL Title: Synopsis: Who is it for: Cambridgeshire Community Services NHS Trust Business
More informationNHS ST HELENS CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY PLAN AND INCIDENT RESPONSE PLAN VERSION 6
NHS ST HELENS CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY PLAN AND INCIDENT RESPONSE PLAN VERSION 6 1 Type of document Target audience Policy All CCG Staff CCG Lead Author and contact number Document
More informationThe impact of a flu or norovirus outbreak could have a significant impact on health and social services and could involve:
NHS National Waiting Times Centre Winter Plan 2010/11 Introduction This plan outlines the proposed action that would be taken to deliver our key business objectives supported by contingency planning. This
More informationChapter 3: Business Continuity Management
Chapter 3: Business Continuity Management GAO Why we did this audit: Nova Scotians rely on critical government programs and services Plans needed so critical services can continue Effective management
More informationRoad Fuel Supply Disruption: Strategic Guidance for NHS Boards in Scotland. NHSScotland Resilience. Scottish Government
1 Document Control Document Title Road Fuel Supply Disruption: Strategic Guidance for NHS Boards in Scotland Owner & contact details Scottish Government Sponsor Area Publication Date Future Review Date
More informationBusiness Continuity Plan. Critical Incident Plan Moorcroft School. (Moorcroft School) Signature: Signed By: Version: 1. Status:
Business Continuity Plan / Critical Incident Plan Moorcroft School Category: Authorised By: Business Continuity Plan (Moorcroft School) Board of Directors Signature: Signed By: Author: Sudhi Pathak Version:
More informationNHS Waltham Forest Clinical Commissioning Group. Emergency Preparedness, Resilience and Response (EPRR) Policy
Waltham Forest CCG Emergency Preparedness, Resilience and Response (EPRR) policy NHS Waltham Forest Clinical Commissioning Group Emergency Preparedness, Resilience and Response (EPRR) Policy Authors: Nyasha
More informationBUSINESS CONTINUITY PLANNING POLICY
Agenda No. 8(c) Enclosure No. 11 BUSINESS CONTINUITY PLANNING POLICY REFERENCE CODE (Man.) (For Corporate Key Documents, Reference code will be allocated by the Policy Co-ordinator e.g. upon
More informationPPLHSL4 Maintain the health, hygiene, safety and security of the working environment
Maintain the health, hygiene, safety and security of the working Overview This unit is about maintaining health, safety, security and hygiene standards relevant to your area of responsibility. The maintenance
More informationTable 1: Types of Emergencies Potentially Affecting Urgent Care Centers o Chemical Emergency
Developing an Emergency Preparedness Plan Alan A. Ayers, MBA, MAcc Content Advisor, Urgent Care Association of America Associate Editor, Journal of Urgent Care Medicine Vice President, Concentra Urgent
More informationWorking with Social Agencies to Support Vulnerable Communities
Working with Social Agencies to Support Vulnerable Communities A CDEM practitioner s guide to strengthening connections within community-based organisations to provide for vulnerable community members
More informationAction Community Enterprises CIC (ACE) Health and Safety Policy
(ACE) Health and Safety Policy Policy number: HS01 Version: 4.0 Policy holder: Lou Gardiner Approval board: ACE Board of Directors Date of original approval: September 2014 Date of latest approval: September
More informationBUSINESS CONTINUITY PLAN
BUSINESS CONTINUITY PLAN Version 1.4 Name of Director Lead Marie Price Name of author Lisa Wood Date issued September 2016 Review date October 2017 Target audience All BHR CCGs Staff To be read in conjunction
More informationCRISIS MANAGEMENT PLAN
CRISIS MANAGEMENT PLAN CONTENTS Page AMENDMENTS... 3 GLOSSARY... 3 1.0 PURPOSE... 4 2.0 POLICY... 4 3.0 OBJECTIVES... 4 4.0 SCOPE... 4 4.1 JURISDICTION... 4 4.2 PLAN ASSUMPTIONS... 4 4.3 GEOGRAPHICAL AREA...
More informationNHS England South Escalation Framework
NHS England South Escalation Framework Escalation Framework NHS England South First published: April 2013: Version 1.0 Updated: May 2013: Version 2.0 Prepared by Gail King, Head of EPRR, Thames Valley
More informationNWL CCGS BUSINESS CONTINUITY PROCEDURES
North West London Clinical Commissioning Groups BUSINESS CONTINUITY PROCEDURES V4.0 NWL CCGS BUSINESS CONTINUITY PROCEDURES About this Plan: CCGs are not expected to continue to deliver all functions in
More informationAll areas of Trust Medical and Dental Staff Medical & Dental Staff, General Managers Executive Director of Workforce & Communications Agreed
Trust Policy & Procedure Document Ref No: PP(16)129 ACTING DOWN BY MEDICAL AND DENTAL STAFF For use in: For use by: For use for: Document Owner: Status: All areas of Trust Medical and Dental Staff Medical
More informationRIVER LEARNING TRUST
RIVER LEARNING TRUST Page 1 of 19 1 AMENDMENT RECORD Date First Issue Description 2 INTRODUCTION Crisis management is the short term response taken by the River Learning Trust to resolve an emergency where
More informationSEVERE WEATHER PLAN. Estates Group
SEVERE WEATHER PLAN Version: 5 Title of originator/author: Title of responsible Group/Committee Head of Corporate Business Health, Safety, Security Management and Estates Group Date issued: February 2017
More informationEmergency Management. 1 of 8 Updated: June 20, 2014 Hospice with Residential Facilities
CEMP Criteria for Hospice Lee County Emergency Management The following criteria are to be used when developing Comprehensive Emergency Management Plans (CEMP) for all hospices. The criteria also serve
More information2. Scope. 3. Purpose
1. Introduction This policy is developed to provide clear operational guidance for Escalation within UL Hospitals group. The policy describes the escalation status; bed capacity and Emergency Department(ED)
More informationCorporate Business Continuity Plan. Alison Whitehead, Head of Resilience. Fiona Noden, Director of Operations and Performance
Trust Board Agenda Item 12. Date: 25.06.14 Title of Report Purpose of the report and the key issues for consideration/decision Corporate Business Continuity Plan The Corporate Business Continuity Plan
More informationMaintain the Health, Hygiene, Safety and Security of the Working Environment
CU3090 Maintain the Health, Hygiene, Safety and Security of the Working Environment Level 3 Credit value 4 GLH 27 Unit summary This unit is about maintaining health, safety, security and hygiene standards
More informationNHS Rotherham Clinical Commissioning Governing Body. Audit & Quality Assurance Committee 26 March 2014 Governing body 2 nd April 2014
NHS Rotherham Clinical Commissioning Governing Body Audit & Quality Assurance Committee 26 March 2014 Governing body 2 nd April 2014 Business Continuity Plan Lead Executive: Lead GP: Sarah Whittle Dr Richard
More informationAgenda Item. NHS Cumbria CCG Governing Body. 4 February Business Continuity Plan. Purpose of Report:
NHS Cumbria CCG Governing Body Agenda Item 4 February 2015 9 Business Continuity Plan Purpose of Report: Under the Civil Contingencies Act, Clinical Commissioning Groups have a duty to put in place business
More informationBARNSLEY CHILD AND ADOLESCENT MENTAL HEALTH SERVICE (CAMHS) CHILDREN IN CARE (CiC) PATHWAY
BARNSLEY CHILD AND ADOLESCENT MENTAL HEALTH SERVICE (CAMHS) CHILDREN IN CARE (CiC) PATHWAY Date issued: June 2017 Author: Children in Care Pathway Lead & General Manager In consultation with Children in
More informationEMERGENCY PREPAREDNESS, RESILIENCE & RESPONSE POLICY
EMERGENCY PREPAREDNESS, RESILIENCE & RESPONSE POLICY Last Review Date Approving Body N/A Governing Body Date of Approval 21 st November 2013 Date of Implementation 1 st December 2013 Next Review Date November
More informationBusiness Continuity Plan Example
Business Continuity Plan Example C l i n i c s Table of Contents Section I: General... 3 Section II: Activation... 3 Section III: Overview... 4 Section IV: Clinic Requirements...
More informationC O O P. Exhibit A CONTINUITY OF OPERATIONS PLAN (COOP)
C O O P Exhibit A CONTINUITY OF OPERATIONS PLAN (COOP) CITY AND COUNTY OF BROOMFIELD COMPREHENSIVE COOP As adopted November 2014 Outcome City and County of Broomfield Continuity of Operations Plan DRAFT
More informationHR Services. Management of Health and Safety at Work Regulations (MHSW) 1999
HR Services Management of Health and Safety at Work Regulations (MHSW) 1999 This policy is a sub-policy of the main University Health and Safety Policy Statement The Management of Health and Safety at
More informationHOME TREATMENT SERVICE OPERATIONAL PROTOCOL
HOME TREATMENT SERVICE OPERATIONAL PROTOCOL Document Type Unique Identifier To be set by Web and Systems Development Team Document Purpose This protocol sets out how Home Treatment is provided by Worcestershire
More informationStrategy for resilience and business continuity
Strategy for Resilience and Business Continuity Date: 13 th August 2014 Version number: 2.0 Author: Dr Sarah Taylor, Director of Public Health Review Date: August 2017 If you would like this document in
More informationBusiness Continuity Management System. Business Continuity Procedure
Business Continuity Management System Business Continuity Procedure Reference no: P_CoG_01 Version: 2 Ratified by: LCHS Trust Board Date ratified: 14 th November 2017 Name of originator/author Ali Biegaj
More informationBusiness Continuity Plan
Business Continuity Plan P u b l i c H e a l t h D e p a r t m e n t Table of Contents Section I: General... 3 Section II: Activation... 3 Section III: Overview... 4 Section IV: Continuity Requirements...
More informationIncident Management Plan
The Glasgow School of Art Incident Management Plan April 2016 Policy Control Title Date Approved Approving Bodies Implementation Date Supersedes Supporting Policy Review Date Author Date of Impact Assessment
More informationHospital Discharge and Transfer Guidance. Choice, Responsiveness, Integration & Shared Care
Hospital Discharge and Transfer Guidance Choice, Responsiveness, Integration & Shared Care Worcestershire Mental Health Partnership NHS Trust Information Reader Box Document Type: Document Purpose: Unique
More informationCorporate Business Continuity Plan for Disruption to Road Fuel Supply
Corporate Business Continuity Plan for Disruption to Road Fuel Supply This procedural document supersedes: CORP/RISK 23 v.1 Corporate Business Continuity Plan for Disruption to Road Fuel Supply. Did you
More informationNHS England (South) Surge Management Framework
NHS England (South) Surge Management Framework THIS PAGE HAS BEEN LEFT INTENTIONALLY BLANK 2 NHS England (South) Surge Management Framework Version number: 1.0 First published: August 2015 Prepared by:
More informationIncident Planning Guide Tornado Page 1
Incident Planning Guide: Tornado Definition This Incident Planning Guide is intended to address issues associated with a tornado. Tornadoes involve cyclonic high winds with the potential to generate damaging
More informationPOLICY AND PROCEDURES FOR THE JOINT AGENCY PANEL FOR CHILDREN WITH COMPLEX, MULTIPLE AND HIGH LEVEL NEEDS 27/01/09
POLICY AND PROCEDURES FOR THE JOINT AGENCY PANEL FOR CHILDREN WITH COMPLEX, MULTIPLE AND HIGH LEVEL NEEDS 27/01/09 UNDER REVIEW CONTENTS Page FOREWORD 1 1 INTRODUCTION 3 2 CHILDREN AFFECTED BY THIS POLICY
More informationSurge Management. Prepared by NEAS Resilience,
Surge Management Prepared by NEAS Resilience, 13.09.2017 Plans for Winter 2017/18 Overview of system within locality The Strategic principles of the NEAS Surge Management Plan are to ensure: Response standards
More informationThe KSF handbook wording for: Core 3 Health, Safety and Security
Status Levels Core this is a key aspect of all jobs as it is vital that everyone takes responsibility for promoting the health, safety and security of patients and clients, the public, colleagues and themselves.
More informationBUSINESS CONTINUITY PLAN
BUSINESS CONTINUITY PLAN Additional copies of this Plan can be found in the Incident Control Room located in the office next to the Boardroom, second floor, Charter House. East and North Hertfordshire
More informationBUSINESS CONTINUITY AND EMERGENCY RESPONSE PLAN
Tauheedul Education Trust This policy is in line with the Vision of the Trust Nurturing Today s Young People, Inspiring Tomorrow s Leaders BUSINESS CONTINUITY AND EMERGENCY RESPONSE PLAN Document Control
More informationBurton Hospitals NHS Foundation Trust. On: 30 January Review Date: November Corporate / Directorate. Department Responsible for Review:
POLICY DOCUMENT Burton Hospitals NHS Foundation Trust MANAGEMENT OF EXTERNAL AGENCY VISITS, INSPECTIONS, ACCREDITATION AND RESULTING RECOMMENDATIONS Approved by: Trust Executive Committee On: 30 January
More informationHead of Security and Business Continuity. Incident Response and Crisis Management Ser-Sec /11/2017
Services Security and Business Continuity Ser-Sec-004 07/11/2017 Author Name Author Job Title Alan Cain Head of Security and Business Continuity Version No. 1.1 EIA Approval Date 28/06/2017 Committee Recommend
More informationMaintain the Health, Hygiene, Safety and Security of the Working Environment
CU339 Maintain the Health, Hygiene, Safety and Security of the Working Environment Unit summary This unit covers the competence that hospitality supervisors require to maintain the health, hygiene, safety
More informationIncident Management Plan
The Glasgow School of Art Incident Management Plan June 2015 (Minor Updates: October 2016) Policy Control Title Incident Management Plan Date Approved June 2015 Approving Bodies Board of Governors Executive
More informationSEVERE WEATHER COLD 1 OR HEAT 2
SEVERE WEATHER COLD 1 OR HEAT 2 MISSION To safely manage the operations of the nursing home (including providing for the safety of residents, visitors, and staff) during a severe weather emergency such
More informationCOMPREHENSIVE EMERGENCY MANAGEMENT PLANNING CRITERIA FOR HOSPICE
COMPREHENSIVE EMERGENCY MANAGEMENT PLANNING CRITERIA FOR HOSPICE The following criteria are to be used when developing Comprehensive Emergency Management Plans (CEMP) for all hospices. The criteria also
More informationBUSINESS CONTINUITY PLAN
BUSINESS CONTINUITY PLAN Adopted on 3 September 2018 Odiham Parish s Business Continuity Plan 1. Introduction OPC has recognised the importance of producing and maintaining a Business Continuity Plan for
More informationNHS Commissioning Board Command and Control Framework For the NHS during significant incidents and emergencies
NHS Commissioning Board Command and Control Framework For the NHS during significant incidents and emergencies - 1 - NHS Commissioning Board Command and Control Framework Date 7 January 2013 Audience NHS
More informationAn Overview for F2 Doctors of Foundation Programme attachments to General Practice
An Overview for F2 Doctors of Foundation Programme attachments to General Practice July 2011 Contents Page GP Placements 2 Guidance on Educational Agreements 4 Key facts about F2 Placements 6 The Foundation
More informationDeputy Care Manager Job Description
Deputy Care Manager Job Description Responsible to: Responsible for: Registered Care Manager To manage the home in the absence of the registered manager. To ensure that Young People have their needs met
More informationREPORT TO MERTON CLINICAL COMMISSIONING GROUP GOVERNING BODY
REPORT TO MERTON CLINICAL COMMISSIONING GROUP GOVERNING BODY Date of Meeting: 28 May 2015 Agenda No: 6.4 Attachment: 09 Title of Document: Emergency Preparedness Response and Resilience (EPRR) Policy v0.1
More informationNHS Commissioning Board Core Standards for Emergency Preparedness, Resilience and Response (EPRR)
NHS Commissioning Board NHS Commissioning Board Core Standards for Emergency Core Standards for Emergency Preparedness, Resilience and Preparedness, Resilience and Response (EPRR) Response (EPRR) 1 P a
More informationPMA Business Continuity Plan
1 PMA Business Continuity Plan Emergency notification contacts Name Address Home Mobile phone Ian Jones ian@delegatecentral.com ian@practicemanagersuk.org ian.ljones@tiscali.co.uk 01606 44945 07880 788985
More informationCritical Incident Policy (Business Continuity Plan)
Critical Incident Policy (Business Continuity Plan) Lead Reviewed by Staff Reviewed by Students Business Manager N/A N/A Approved by Directors July 2016 Interim Review Full Review TBC TBC Page 1 of 11
More informationJob Description. Ensure that patients are offered appropriate creative and diverse activities within a therapeutic environment.
Job Description POST: HOURS: ACCOUNTABLE TO: REPORTS TO: RESPONSIBLE FOR: Complementary Therapy Coordinator 30 37.5 hours Head of Nursing & Quality Day Therapy Clinical Lead Volunteer Complementary Therapists
More informationInfectious Diseases Protocol
Infectious Diseases Protocol 1. The purpose of this document 1.1 This document outlines the response procedures that should be followed in cases where a member of the University is suspected or confirmed
More informationFinal 18/8/09 August 2009(9) Northern Trust Corporate Register of Top Risks
Final Copy @ 18/8/09 August 2009(9) Northern Trust Corporate Register of Top s Existing 1 To improve services as set out in TDP in response to PFA. Failure to discharge statutory Child Care functions,
More informationBUSINESS CONTINUITY MANAGEMENT POLICY
BUSINESS CONTINUITY MANAGEMENT POLICY A GUIDE TO BUSINESS CONTINUITY AND SERVICE RECOVERY PLANNING Version 1.2 Ratified by BHR CCGs Governing Bodies Date ratified September 2016 Name of Director Lead Marie
More informationSUPPORT FOR VULNERABLE GP PRACTICES: PILOT PROGRAMME
Publications Gateway Reference 04476 For the attention of: NHS England Directors of Commissioning Operations Clinical Leaders and Accountable Officers, NHS Clinical Commissioning Groups Copy: NHS England
More informationNHS Hartlepool and Stocktonon-Tees. Commissioning Group Business Continuity Plan
NHS Hartlepool and Stocktonon-Tees Clinical Commissioning Group Business Continuity Plan Ratified Status Issued Approved by Approved Governance and Risk Committee Consultation Governance and Risk Committee
More informationAgenda item 8.5. Meeting date: Meeting / committee: Board of Directors. 24 th June Title: Emergency Preparedness Annual Report 2013/14.
Agenda item 8.5 Meeting / committee: Board of Directors Meeting date: 24 th June 2014 Title: Preparedness Annual Report 2013/14 Purpose: This report outlines and summarises the activities and actions undertaken
More informationKent and Medway Ambulance Mental Health Referral Pathway Protocol
Kent and Medway Ambulance Mental Health Referral Pathway Protocol Introduction This protocol has been developed jointly by Kent and Medway NHS and Social Care Partnership Trust (KMPT) and South East Coast
More informationHealth, Safety and Wellbeing Policy
Health, Safety and Wellbeing Policy Page 1 of 18 Woodlands School - Health, Safety and Wellbeing Policy Section 1. Statement of Intent by Chair of Governors 2. Responsibilities - All Employees 3. Responsibilities
More informationIn particular the school will provide sufficient resources, time, effort and finance, to ensure, that as far as is reasonably practicable:
Molescroft Primary School Health & Safety Policy Molescroft Primary School recognises the benefits of a positive health and safety culture in promoting an effective learning environment in which employees,
More informationHouse of Commons Communities and Local Government Committee Executive Summary: Adult Social Care
House of Commons Communities and Local Government Committee Executive Summary: Adult Social Care Key facts Fewer than one in twelve Directors of Adult Social Care are fully confident that their local authority
More informationArk Academy. Health and Safety Policy Statement, Organisation and Arrangements June 2014
Ark Academy Health and Safety Policy Statement, Organisation and Arrangements June 2014 This Health and Safety Policy incorporates: The Statement of Intent (Part 1) the declared commitment by the Ark Academy
More informationGreenwich CCG Business Continuity Plan. Interim Governance Consultant
Author(s) Interim Governance Consultant Version 1.1 Approval Date October 2016 Approving Body Greenwich Executive Group Review Date October 2017 Policy Category Operational Policy Reference Number 019
More informationCOMMUNITY PHARMACY MINOR AILMENTS SERVICE
COMMUNITY PHARMACY MINOR AILMENTS SERVICE SUPPORTING SELF-CARE OCTOBER 2010 CONTENTS Index Page No 1 Introduction 3 2 Service Specification 4 3 Consultation Procedure 7 4 Re-ordering Documentation 10 Appendices
More informationRisk assessment forms are kept in the nursery office, and the Headteacher s office.
Health and Safety General Arrangements Risk Assessment We recognise the fundamental importance of risk assessment in identifying hazards, developing a planned approach to providing a safe and healthy environment,
More informationBUSINESS CONTINUITY MANAGEMENT POLICY
BUSINESS CONTINUITY MANAGEMENT POLICY UNIQUE REFERENCE NUMBER: AC/XX/068/V1.1 DOCUMENT STATUS: Approved by Audit & Gov Committee - 20 July 2017 DATE ISSUED: August 2017 DATE TO BE REVIEWED: August 2020
More informationIntegrated Health and Care in Ipswich and East Suffolk and West Suffolk. Service Model Version 1.0
Integrated Health and Care in Ipswich and East Suffolk and West Suffolk Service Model Version 1.0 This document describes an integrated health and care service model and system for Ipswich and East and
More informationMedicines Reconciliation: Standard Operating Procedure
Clinical Medicines Reconciliation: Standard Operating Procedure Document Control Summary Status: Version: Author/Owner/Title: Approved by: Ratified: Related Trust Strategy and/or Strategic Aims Implementation
More informationHigh level guidance to support a shared view of quality in general practice
Regulation of General Practice Programme Board High level guidance to support a shared view of quality in general practice March 2018 Publications Gateway Reference: 07811 This document was produced with
More informationNon Attendance (Did Not Attend-DNA ) Policy. Executive Director of Nursing and Chief Operating Officer
Document Title Reference Number Lead Officer Author(s) (name and designation) Ratified by Non Attendance (Did Not Attend-DNA) NTW(C)06 Executive Director of Nursing and Chief Operating Officer Ann Marshall
More informationContinuing Healthcare Policy
Continuing Healthcare Policy 1 SUMMARY This policy describes the way in which Haringey Clinical Commissioning Group (HCCG) will make provision for the care of people who have been assessed as eligible
More informationLanesend Primary School. Business Continuity Plan School Health and Safety Policy
Lanesend Primary School Business Continuity Plan School Health and Safety Policy Signed: (Headteacher) Signed: (Chair of Governors) Date: Date: Review Date: February 2018 (Every 3 Years) Reviewed By: Headteacher,
More informationStandards for the initial education and training of pharmacy technicians. October 2017
Standards for the initial education and training of pharmacy technicians October 2017 The text of this document (but not the logo and branding) may be reproduced free of charge in any format or medium,
More informationCivil contingencies and emergency preparedness
The Improvement Service ELECTED MEMBER BRIEFING NOTE Civil contingencies and emergency preparedness L A R G S LOCAL AUTHORITY RESILIENCE GROUP SCOTLAND What is the purpose of the Briefing Note series?
More information