ASN Dialysis Advisory Group ASN DIALYSIS CURRICULUM

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1 ASN Dialysis Advisory Group ASN DIALYSIS CURRICULUM 0

2 ASN Dialysis Curriculum The Role of Medical Directors David B. Van Wyck, MD DaVita, Inc. 1

3 Disclosures DaVita, Inc Employee and stockholder Affymax Member of the Scientific Advisory Board 2

4 Sources Conditions for Coverage Rules and standards governing end-stage renal disease (ESRD) facilities Interpretative Guidance Point-by-point interpretation of each condition Measures Assessment Tool Audit checklist for surveyors 3

5 Conditions for Coverage Defines 16 conditions which must be met in order for ESRD facilities to receive Medicare coverage Failure to meet one or more of the conditions may lead to closure of a facility Medical Director accountability is defined in multiple conditions Conducting Quality Improvement Infection Control Governance Medical Directors 4

6 Termination of Medicare Coverage (a) failure of a supplier of ESRD service to meet one or more conditions for coverage set forth in part 494 will result in the termination of Medicare coverage (b) [can be] based solely on supplier s failure to participate in network activities and pursue network goals as required at (i) of this chapter Conditions for Coverage Centers for Medicare & Medicaid Services. Conditions for Coverage for End-Stage Renal Disease Facilities; Final Rule. 5

7 You are Responsible for Quality Safety Policy and procedure Training and education Patient rights 6

8 Your Roles as Medical Director Coach to the Interdisciplinary Team (IDT) Patient assessments and care plans Managing the disruptive patient Clinical leader Quality Assessment and Process Improvement (QAPI) Team Governing body Member of facility governing body Medical Director, Facility Administrator (Chief Executive Officer [CEO]), and Corporate Representative 7

9 Teams Organization of Quality and Safety In ESRD Facilities 8

10 Care Team Dietitian RN Attending Physician Patient Biomed, Reuse Tech Social Worker PCT PCT, patient care technician. RN, registered nurse. 9

11 Interdisciplinary Core Team Physician Dietitian Social Worker RN 10

12 Interdisciplinary Core Team (IDT) Dietitian RN Attending Physician Patient Social Worker Includes attending physician and patient for assessment and care-planning process 11

13 RN Dietitian Medical Director Social Worker Admin CEO QAPI Team Biomed Tech Infection RN Adequacy RN Anemia RN Access 12

14 Governing Body Corp Rep CEO Medical Director Problem-solving team 13

15 The Medical Director is Accountable to the Governing Body The medical director is accountable to the governing body for the quality of medical care provided to patients. Conditions for Coverage Centers for Medicare & Medicaid Services. Conditions for Coverage for End-Stage Renal Disease Facilities; Final Rule. 14

16 Problem: Underperforming Medical Director The Medical Director attends QAPI infrequently, prefers just to sign forms. The central venous catheter (CVC) rate is chronically high, as is Hb < 10 and Kt/V < 1.2. To whom is the Medical Director accountable? What are the options to address underperformance? 15

17 Governing Body Corp Rep CEO The medical director is accountable to the governing body for the quality and safety of care provided Conditions for Coverage Centers for Medicare & Medicaid Services. Conditions for Coverage for End-Stage Renal Disease Facilities; Final Rule. 16

18 Response to Underperformance Plan of Correction Indentify & Analyze Monitoring for Success

19 Underperformance: First Principles Address Early Directly Specifically Plan of correction Monitor Escalate if unsuccessful 18

20 Patient Assessments: Performance Starts Here Infection Control Quality of Life Nutrition Vascular Access Dialysate Delivery Dialyzer Reuse Water Quality Patient Mineral Bone Disease Dialysis Adequacy Patient Satisfaction Anemia Transplant & Modality Education 19

21 Patient Assessments: Many Eyes RD, registered dietician. SW, social worker. 20

22 Assessments and Care Plans: Your Role Teach Hold team accountable Help team coordinate with attendings Address underperformance Recognize excellence 21

23 QAPI is a Data-Driven Search for Problems Percent of Patients Monitor Trend Identify Analyze Plan to Correct Jan Mar May Jul Sep Nov 22

24 Case Study: Underperforming Team Member Problem: Kt/V blood draws are incorrect Questions: Who is accountable? How is this problem identified? How addressed? 23

25 Medical Director Oversight of Facility Staff Medical Director oversight of facility staff derives from process, evidence, policy & procedure, training 24

26 QAPI Identifies Low Kt/V Problem Text Root Cause Analysis Trend Analysis Text Text Plan of Correction

27 Tools for Root Cause Analysis Audits Disease Management Reports 26

28 Tools for Root Cause Analysis Policy and Procedure Policies & Procedures Training and Education Training Manuals 27

29 Escalate Unsolved Problems to the Governing Body Patient Assessments & Care Plans QAPI Governing Body 28

30 Plan of Correction Unsuccessful? Escalate to Governing Body 29

31 Keep Your Team Ready Fire Pyrogen reaction Acute cluster reactions Water alarms Seroconversions Disruptive patient 30

32 Final Must-Dos Become an expert in water treatment for your facility Ask for an orientation to your roles and responsibilities as Medical Director Understand your role in managing physician underperformance or physician disruptive behavior Learn the Networks-specified approach to the disruptive patient 31

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