Prof. Olof Heimburger Division of Renal Medicine Department of Clinical Science Intervention and Technology Karolinska Institutet Stockholm, Sweden

Size: px
Start display at page:

Download "Prof. Olof Heimburger Division of Renal Medicine Department of Clinical Science Intervention and Technology Karolinska Institutet Stockholm, Sweden"

Transcription

1 How to manage assisted peritoneal dialysis for the elderly patients Olof Heimbürger, Stockholm, Sweden Chairs: Salvatore Di Giulio, Rome, Italy Thierry Lobbedez, Caen, France Prof. Olof Heimburger Division of Renal Medicine Department of Clinical Science Intervention and Technology Karolinska Institutet Stockholm, Sweden slide 1 Thank you very much. First, I want to thank the organisers for inviting me to beautiful Istanbul. It's very nice to come back here. In this same room, we had the ISPD congress a couple of years ago. So I feel much at home here, which we should do when we dialyse. slide 2

2 Well, this is a slide I got from Joanne Bargman about the myths about the right PD patient because many of our colleagues particularly in North America I would say, believe a PD patient shouldn't be big, he must be smart and must have a large home. slide 3 Sorry Einstein couldn't because they can't be elderly, slide 4

3 they need to be young and smart. That's certainly not true. slide 5 From England, it's been shown from the North Thames Dialysis that elderly patients with a large fraction of PD showed similar survival and quality of life with PD and haemodialysis. However, as we heard earlier, many patients are not even considered for PD and there's a bias against using PD in many countries in Europe. If given a choice, as we also heard, about half of the patients will choose if they get the choice in the right way and the right information

4 and I think this was yes a brilliant talk and I would agree with everything said in that one. slide 6 There are certain things that could be a benefit for elderly patients and I think particularly, the problem we have in our unit and I'm sure other people have it also, is a fistula creation and multiple surgeries in the same patient and in the end the failure to create a functioning vascular access and it ends up with a central tunnelled IJ line which we could avoid with PD and we also have hemodynamic instability. So there are several reasons why PD is a good option for many patients to be considered. slide 7 We know that graft failure is largely in elderly patients. slide 8

5 From Australian data, we can see that elderly patients have less technique failure on PD. slide 9 They do not even seem to have more peritonitis either. So it seems to be reasonable a good option. We also know from many studies that survival is very similar on PD or HEMO. Perhaps with an initial advantage for PD.

6 slide 10 We have a large challenge in the world. This is just data from Europe showing the estimated number of elderly people. You can see the 80 plus group, here markedly in the grey one, increasing up to year We get an older and older population and if we are able to provide dialysis for them, certainly many of them need to go home if not for other reasons for economic reasons. slide 11

7 When we just looked at this data, a couple of years ago from France showing that the dialysis patients are mainly elderly and that's the same in all countries in Europe I would say. slide 12 Also they have a large number of comorbidities so we have an elderly diseased group of patients. slide 13 In Canada they have done a lot of research on how patients choose and what are the important factors and what are the barriers for self-care. It seems that among the patients that have barriers it's important to have family support if they are to going to do PD by themselves.

8 slide 14 By the way, in this study they found very few medical contraindications for PD. slide 15 But there are barriers for older people but they are not clearly medical like difficulty in lifting bags, difficulty in handling things, decreased vision, blindness, decreased hearing, deafness, also some cognitive decreased function. Not so easy to learn how to do PD and remember to do it in the right way. So there are certain elderly patients that we believe would do very well on PD and would do it but who can't handle it by themselves but would need some support for doing it. slide 16

9 There are also psychological barriers that we should remember. slide 17 But what experience do they have with assisted PD in elderly patients? Well, I will go through some data and to start with, I will say that the largest database comes from my previous speaker here in this session from France where they have provided a lot of data from the French PD Registry. But to start with in Denmark Johan Povlsen and Ivarson made an analysis of their patients that had a high frequency of using assisted APD. In their unit, they have caregivers that are in fact employed by the unit and go home and start and terminate APD in the patients. slide 18

10 They could do it even in end plant patients and had very good results even though the results were better in patients who did the dialysis themselves than in patients who were on assisted PD, that's not a big surprise because of the larger diseased burden in the patient in assisted PD. Of course, there's a reason why they're assisted. slide 19 If they looked at the combined patient technique survival, they found no difference.

11 slide 20 In France, compared to other countries, a lot of elderly patients were selected for PD in France and why is this? It's because they have excellent logistics system. slide 21 They have private nurses in a countrywide network, which according to this information are 12% of the French nurses. They are directly paid by the public and are allowed to PD. Of the 93, they got a better reimbursement for that and CAPD was the treatment of choice. So there are nurses around that are allowed or willing to do PD and get paid for doing that. So it's an easy system to get to work and I will compare it later with some data from Sweden. slide 22

12 You can see that of after official recognition of private nurses and an increase in fees, the market grew but it started earlier and it's a system that seems to work in many areas of France at least. slide 23 When they looked at the data, they could see that according to the modality of assistance of elderly patients on PD they enormously did better. But the family assisted did in fact better than the nurse assisted but still if you consider what group of patient this is, it's quite ok you can see they have a 2-year survival here about 50% which is excellent in this diseased group. slide 24

13 What are the problems of technique failure in these patients? You can see that the lack of assistance is not a large problem. However, I heard from a colleague in Singapore that they had a lot of patients with assisted PD, which had a nurse from the Philippines doing PD. That worked excellently for 2 years and then, they got a lot of peritonitis and that's because the nurses were only allowed to stay 2 years in Singapore. So then they got some new person helping them who was not trained in a proper way. So it's important for this transition and with the logistics in different countries. slide 25 Technique survival, you can see it was also affected by residual renal function as expected and by centre size and I think this is a very important factor for having a success of this.

14 slide 26 The probability of being peritonitis free was in fact, the best for the family assisted but still the results are comparable to what you see in Europe. I would say that a lot of published data are bias because if you have good results in peritonitis, you publish them but if you have bad results, it's very unlikely that they're published. When you talk to people, it's very common that in Europe they have a peritonitis incidence, about 1 episode in two years around, that is very common. Some units are better but it's common when you talk to people. slide 27

15 Another important factor is that when the training centre did home visits for the patients, there was a much larger chance that they got peritonitis free because they could adjust and help the nurses that are doing the exchanges at home and monitor what is going on. slide 28 As we saw earlier, the extra cost for nurse assistance is offset by the absence of transport costs to the dialysis centre and the lower cost of PD treatment. So it was cost efficient to do assisted PD at home. It's not the same in all countries, certainly not in Sweden I would say but in France this is very clear that this is the case. To obtain the best results it's mandatory that additional regular visits are done at home by the nurses from the training centre. They also thought that some additional rules should apply: try to work with the same nurses and not have a lot of different staff. When they are working in a group, don't allow them to train new colleagues by themselves. They must be trained by the original centre and I think that's very important. Re-check regularly the knowledge of the caregivers. I think that those are three very good suggestions. slide 29

16 Well, how is it in other countries? This was a study that was just published in PDI from Brazil where they looked at patient survival in patients with assisted PD and you can see it works even in a low economic country like Brazil with their typical population and with quite good results and very low peritonitis rate in fact. These patients are not only elderly, it was a mixture of patients needing assisted PD. slide 30 If you look here, these are the elderly patients doing either PD themselves or on assisted PD and you can see that the survival is less than this group from Taiwan but still quite good results. slide 31

17 These are really excellent results from the south of Sweden from Skane where they had a very good programme for assisted PD compared to centre haemodialysis where they compared their assisted PD patients to patients on in-centre haemodialysis matched for age and comorbidity. There's absolutely no difference in survival and you can see that this patient is quite good. It's about 50%, almost 50% 3-year survival, which is a very good result, compared to this diseased patient group. So they were very successful but I will come back to this shortly. slide 32 I will tell you about the project we had in Stockholm for assisted APD slide 33

18 that was done in the part of our hospital that is in Sauna the previous Karolinska Hospital and the patients were planned for assisted PD at the outpatient clinic or in the renal ward. Home visits were done by the pre-dialysis educational nurse and the PD nurse. The patients were evaluated to be suitable for assisted APD and motivated. Then PD catheter surgery, they got a home alarm. That's something you can get in Sweden if you're elderly that you put on your arm and you can press it if you have a problem if you live alone. That's a very good system to have for these patients. Then they tested the prescription in the renal ward for at least one night. In fact, they tested it until they saw it worked so they could start it at home. So they didn't have catheter problems and things like that. The patients were also taught to turn their alarm off if they got an alarm during the night. So they should know how to do it and this is not difficult, just press the button on the machine. So they could stop. slide 34 They had a lot of practical training of the staff. Maximum 5-6 participants and this was coordinated with the native community nurses, private care nurses and the unit for advanced car at home. But because of the high cost for the unit for advanced care at home for these nurses to go home, this was usually done by the community nurses. In Stockholm we have a very large privatisation of care in general and it could turn out that the community nurses from the centre were taking care of the patients in the daytime but then there were other

19 private caregivers that were doing it in the night and at the weekend it might be a third caregiver that was responsible. This led to the fact that a lot of people need to be trained. slide 35 So during this project 20 patients started and they stayed on PD for 3-14 months. 57 community nurses were trained. In addition to that, a total of 59 people were trained from 6 private care providers, 6 nursing homes and 6 geriatric wards. In addition 68 people were trained and in addition staff from the units for advanced care at home. So you can see a couple of hundred people trained in the end. So because of logistic reasons, this was quite complicated and the costs of course were very high for all this staff and sometimes these staff and some other staff and also ended up with a lot of people --- to patients which is not good. In Lund where they were very successful I showed the data before, they trained usually out in the countryside. The local nurses or even the patient helper at home but all felt that they should help. But in Stockholm it's always this discussion, this not our responsibility, this should be done by this team and so on. Then you come into the logistical nightmare and get a lot of problems to get things to work. So logistics are extremely important to get this to work and that's why I think the French system seems to be excellent. slide 36

20 When we look at the regional differences in Sweden as regards to reimbursement and logistics, you can see that there are very large difference between different parts of Sweden where it's very easy to do. You can also notice that in it's quite difficult now because the local authorities from the counties said 'Well, this shouldn't be paid by us' and so on then it practically became impossible to do it in spite of the very good programme that we had. Now we're working on a national level to try to change this and I think there's a good chance that it will be changed but everything takes a long time. slide 37 So to summarise my talk, assisted PD is used to a small extent in many centres, assisted CAPD or APD. In France, the availability of private nurses to assist patients at home allows us to use APD in a large number of patients. Cost varies a lot between countries. Home visits and initial training followed up by the PD centre are important success factors. Best success if not too many people are involved. slide 38 I think there are some key success factors, one of them is reimbursement. Pre-dialysis evaluation and education to find the right patient is also very important. Home visits by the

21 training centre. Logistics, extremely important. Culture and society, family support, patient and staff education but we also need to remember that dialysis is not always the best choice as we just heard in the previous talk. slide 39 Should we start patients on dialysis or should we continue conservative care and particularly, patients with comorbidity, slide 40 there are some patients that we shouldn't start on dialysis. The other question is when we should we start. I just heard the other day from this -- study that in Germany some units have problems in recruiting patients and they evaluate them when GFR goes below 10 ml/min because all of them haven't started on dialysis. I would say that I have very few times started patients with a GFR about 10 ml/min on dialysis. So it's also a matter of when you should start. You could keep some patients with a low GFR doing well for 5-7 years. So you shouldn't start too early in the elderly diseased patients because you're not helping all of the patients that's my opinion. Thank you very much.

22 slide 41 I just want to tell you if you're interested in this you can hear much more about at in the EuroPD meeting in Maastricht in October slide 42 and next year at the ISPD meeting in Madrid. Thank you.

New Zealand. Dialysis Standards and Audit

New Zealand. Dialysis Standards and Audit New Zealand Dialysis Standards and Audit 2008 Report for New Zealand Nephrology Services on behalf of the National Renal Advisory Board Grant Pidgeon Audit and Standards Subcommittee February 2010 Establishment

More information

Improving experience for renal patients in London

Improving experience for renal patients in London Improving experience for renal patients in London Survey results: Pan London Date London Renal Strategic Clinical Network January 2016 What best describes your current treatment? Please select one response.

More information

St. Joseph s Healthcare, Hamilton PD /01. Welcome to the Kidney and Urinary Program

St. Joseph s Healthcare, Hamilton PD /01. Welcome to the Kidney and Urinary Program St. Joseph s Healthcare, Hamilton PD 1845 06/01 Welcome to the Kidney and Urinary Program Table of Contents About this book.............................1 What is happening to me?....................3 Members

More information

Kestrel House. A S Care Limited. Overall rating for this service. Inspection report. Ratings. Good

Kestrel House. A S Care Limited. Overall rating for this service. Inspection report. Ratings. Good A S Care Limited Kestrel House Inspection report Kestrel House 14-16 Lower Brunswick Street Leeds West Yorkshire LS2 7PU Tel: 01132428822 Website: www.carewatch.co.uk Date of inspection visit: 31 May 2016

More information

URGENT START PERITONEAL DIALYSIS CASE # 7. Rajeev Narayan MD San Antonio Kidney Disease Center

URGENT START PERITONEAL DIALYSIS CASE # 7. Rajeev Narayan MD San Antonio Kidney Disease Center URGENT START PERITONEAL DIALYSIS CASE # 7 Rajeev Narayan MD San Antonio Kidney Disease Center CASE PRESENTATION 55 y/o male with long-standing DM, HTN, CKD 4/5, lost to nephrology f/u for a year- moved

More information

Sheffield. Juventa 4 Care Ltd. Overall rating for this service. Inspection report. Ratings. Good

Sheffield. Juventa 4 Care Ltd. Overall rating for this service. Inspection report. Ratings. Good Juventa 4 Care Ltd Sheffield Inspection report 26 Halsall Drive Sheffield South Yorkshire S9 4JD Tel: 07908635025 Date of inspection visit: 15 September 2017 18 September 2017 Date of publication: 11 October

More information

Original Article. Christian Verger 1, Mirela Duman 1, Pierre-Yves Durand 2, Ghislaine Veniez 1, Emmanuel Fabre 1 and Jean-Philippe Ryckelynck 3

Original Article. Christian Verger 1, Mirela Duman 1, Pierre-Yves Durand 2, Ghislaine Veniez 1, Emmanuel Fabre 1 and Jean-Philippe Ryckelynck 3 Nephrol Dial Transplant (2007) 22: 1218 1223 doi:10.1093/ndt/gfl760 Advance Access publication 31 January 2007 Original Article Influence of autonomy and type of home assistance on the prevention of peritonitis

More information

Fordingbridge. Hearts At Home Care Limited. Overall rating for this service. Inspection report. Ratings. Requires Improvement

Fordingbridge. Hearts At Home Care Limited. Overall rating for this service. Inspection report. Ratings. Requires Improvement Hearts At Home Care Limited Fordingbridge Inspection report 54 Avon Meade Fordingbridge Hampshire SP6 1QR Tel: 01425657329 Website: www.heartsathomecare.co.uk Date of inspection visit: 25 July 2017 26

More information

Orchard Home Care Services Limited

Orchard Home Care Services Limited Orchard Home Care Services Limited Orchard Home Care Inspection report 2 Ashfield Terrace Chester-le-street County Durham DH3 3PD Tel: 0191 389 0072 Website: www.cqc.org.uk Date of inspection visit: 12

More information

Provision of Home Therapy Treatments for Kidney Patients in Cheshire and Merseyside

Provision of Home Therapy Treatments for Kidney Patients in Cheshire and Merseyside CHESHIRE AND MERSEYSIDE KIDNEY CARE NETWORK Provision of Home Therapy Treatments for Kidney Patients in Cheshire and Merseyside September 2009 APPROVED: 24.09.09 FOR REVIEW OF RECOMMENDATIONS: SEPTEMBER

More information

CULTURAL OF HOME DIALYSIS

CULTURAL OF HOME DIALYSIS Patient Selection What Would You Choose? Yvonne Hornyak, RN CULTURAL OF HOME DIALYSIS PATIENT SELECTION Disclosure PATIENT SELECTION Objectives Understand the relationship between social, clinical, and

More information

Clinical Practice Guideline Development Manual

Clinical Practice Guideline Development Manual Clinical Practice Guideline Development Manual Publication Date: September 2016 Review Date: September 2021 Table of Contents 1. Background... 3 2. NICE accreditation... 3 3. Patient Involvement... 3 4.

More information

AKI detection as an opportunity to prevent CKD Chris Mulgrew, Exeter, UK Chairs:Norbert Lameire, Ghent, Belgium Gert Mayer, Innsbruck, Austria

AKI detection as an opportunity to prevent CKD Chris Mulgrew, Exeter, UK Chairs:Norbert Lameire, Ghent, Belgium Gert Mayer, Innsbruck, Austria 1 di 36 AKI detection as an opportunity to prevent CKD Chris Mulgrew, Exeter, UK Chairs:Norbert Lameire, Ghent, Belgium Gert Mayer, Innsbruck, Austria Dr. Chris Mulgrew Nephrology Department Royal Devon

More information

A Pharmacist's Role in the Relief Efforts in Haiti

A Pharmacist's Role in the Relief Efforts in Haiti Transcript Details This is a transcript of an educational program accessible on the ReachMD network. Details about the program and additional media formats for the program are accessible by visiting: https://reachmd.com/programs/voices-from-american-medicine/a-pharmacists-role-in-the-relief-effortsin-haiti/6992/

More information

Jonathan Linkous, Chief Executive Officer, American Telemedicine Association, Washington, DC

Jonathan Linkous, Chief Executive Officer, American Telemedicine Association, Washington, DC Jonathan Linkous, Chief Executive Officer, American Telemedicine Association, Washington, DC Jonathan Linkous: So all those things I talked about I'm really interested in it now. Thank you for the opportunity.

More information

Elective Report. Children s Surgical Centre, Phnom Penh, Cambodia

Elective Report. Children s Surgical Centre, Phnom Penh, Cambodia Elective Report Children s Surgical Centre, Phnom Penh, Cambodia I was fortunate enough to be one of two recipients of a Dr Carl Jackson Scholarship which allowed me to do my elective in Cambodia. For

More information

Please contact: Corporate Communications Team NHS Grampian Ashgrove House Foresterhill Aberdeen AB25 2ZA. Tel: Fax:

Please contact: Corporate Communications Team NHS Grampian Ashgrove House Foresterhill Aberdeen AB25 2ZA. Tel: Fax: If you would like: more information on issues and plans in this booklet someone to come and talk to your group about the Grampian Health Plan and how you can get involved information about health issues

More information

TBI and the Caregiver. TBI and the Caregiver. The Role of the Caregiver after Traumatic Brain Injury TBI TBI DR. CHIARAVALLOTI HAS NO

TBI and the Caregiver. TBI and the Caregiver. The Role of the Caregiver after Traumatic Brain Injury TBI TBI DR. CHIARAVALLOTI HAS NO The Role of the Caregiver after Traumatic Brain Injury Nancy D. Chiaravalloti, Ph.D. Director of Neuroscience and Neuropsychology Director of Traumatic Brain Injury Research DR. CHIARAVALLOTI HAS NO DISCLOSURES

More information

Home Haemodialysis Common Questions and Answers

Home Haemodialysis Common Questions and Answers Home Haemodialysis Common Questions and Answers Exceptional healthcare, personally delivered Introduction There are several different ways that you may have heard about home haemodialysis:- You may have

More information

Home Therapy Options for Dialysis

Home Therapy Options for Dialysis Patient & Family Guide 2017 Home Therapy Options for Dialysis www.nshealth.ca Contents Where will I stay?... 1 Dialysis training... 2 Supplies... 2 Followup... 2 Types of dialysis... 3 Peritoneal dialysis...

More information

OPERATIONAL POLICY DOCUMENT FOR THE DIALYSIS UNIT WARD 20 UNIVERSITY HOSPITAL AINTREE

OPERATIONAL POLICY DOCUMENT FOR THE DIALYSIS UNIT WARD 20 UNIVERSITY HOSPITAL AINTREE OPERATIONAL POLICY DOCUMENT FOR THE DIALYSIS UNIT WARD 20 UNIVERSITY HOSPITAL AINTREE CHRISTINE JONES RENAL SPECIALIST NURSE JANUARY 2005 UNIVERSITY HOSPITAL AINTREE OPERATIONAL POLICY DIALYSIS UNIT WARD

More information

Transcription Media File Name: Radio-RosemaryVenture.mp4 Media File ID: Media Duration: 9:32 Order Number: Date Ordered:

Transcription Media File Name: Radio-RosemaryVenture.mp4 Media File ID: Media Duration: 9:32 Order Number: Date Ordered: Transcription Media File Name: 030216-Radio-RosemaryVenture.mp4 Media File ID: 2461981 Media Duration: 9:32 Order Number: Date Ordered: 2016-03-31 Transcription by Speechpad www.speechpad.com Support questions:

More information

A Year in an Hour. NIHR CLAHRC Northwest London. Collaboration for Leadership in Applied Health Research and Care Northwest London

A Year in an Hour. NIHR CLAHRC Northwest London. Collaboration for Leadership in Applied Health Research and Care Northwest London A Year in an Hour Prof Julie Reed @julie4clahrc Collaboration for Leadership in Applied Health Research and Care The National Institute for Health Research Collaboration for Leadership in Applied Health

More information

Nurse Practitioners: Founding History and Present Challenges

Nurse Practitioners: Founding History and Present Challenges Transcript Details This is a transcript of an educational program accessible on the ReachMD network. Details about the program and additional media formats for the program are accessible by visiting: https://reachmd.com/programs/partners-in-practice/nurse-practitioners-founding-history-and-presentchallenges/7062/

More information

Lister House Surgery & Oakwood Medical Centre Patient Questionnaire May/June 2015

Lister House Surgery & Oakwood Medical Centre Patient Questionnaire May/June 2015 Lister House Surgery & Oakwood Medical Centre Patient Questionnaire May/June 2015 Number of Responses: 112 We would be grateful if you would complete this survey about your doctor/nurse and our surgery

More information

HOME Commitment Interim Rule January 12, 2017

HOME Commitment Interim Rule January 12, 2017 HOME Commitment Interim Rule January 12, 2017 Ginny Sardone: Good afternoon, everybody. On behalf of HUD's Office of Affordable Housing programs, I want to welcome you all to the webinar on our newly issued

More information

03/08/2018. Nurse Navigator: Boldly going where no nurse has gone before in CKD and modality education. What is a nurse navigator?

03/08/2018. Nurse Navigator: Boldly going where no nurse has gone before in CKD and modality education. What is a nurse navigator? Nurse Navigator: Boldly going where no nurse has gone before in CKD and modality education Sunday, March 4, 2018 Annual Dialysis Conference Orlando, FL What is a nurse navigator? What are the 10 steps

More information

Welcome to the Peter Moorhead Dialysis Unit. Information for patients Sheffield Kidney Institute (Renal Unit)

Welcome to the Peter Moorhead Dialysis Unit. Information for patients Sheffield Kidney Institute (Renal Unit) Welcome to the Peter Moorhead Dialysis Unit Information for patients Sheffield Kidney Institute (Renal Unit) Patient's name: Your named nurse: Your team leader: Your named consultant: Dr Reddy Your dialysis

More information

Information for Patients Central Venous Catheter (Haemodialysis Catheter)

Information for Patients Central Venous Catheter (Haemodialysis Catheter) Information for Patients Central Venous Catheter (Haemodialysis Catheter) Going Home with a Haemodialysis Catheter? Important facts you must know. Haemodialysis Treatment 29/07/2018 Page 1 In order to

More information

Perth & Kinross Council - Home Care Housing Support Service Council Buildings 2 High Street Perth PH1 5PH Telephone:

Perth & Kinross Council - Home Care Housing Support Service Council Buildings 2 High Street Perth PH1 5PH Telephone: Perth & Kinross Council - Home Care Housing Support Service Council Buildings 2 High Street Perth PH1 5PH Telephone: 01738 476711 Inspected by: Averil Blair Type of inspection: Announced (Short Notice)

More information

Review of Patient Experience of Elective Orthopaedic Services at Manchester Elective Orthopaedics Centre.

Review of Patient Experience of Elective Orthopaedic Services at Manchester Elective Orthopaedics Centre. Review of Patient Experience of Elective Orthopaedic Services at Manchester Elective Orthopaedics Centre. Report Summary The purpose of the report was to gather views from people using the elective orthopaedic

More information

Sustaining Multiple Heart Transplant Programs in One City

Sustaining Multiple Heart Transplant Programs in One City Transcript Details This is a transcript of an educational program accessible on the ReachMD network. Details about the program and additional media formats for the program are accessible by visiting: https://reachmd.com/programs/focus-on-public-health-policy/sustaining-multiple-heart-transplantprograms-in-one-city/3603/

More information

We had 7 folk on the phones (who took these calls on phones away from the public sales desk) and 3 with face to face customers.

We had 7 folk on the phones (who took these calls on phones away from the public sales desk) and 3 with face to face customers. APPENDIX F Difficulty Getting a Same Day Appointment (copied and pasted from our website) The problem with this type of appointment system seems to be that when attempting to make an appointment for not

More information

The Leeds Teaching Hospitals NHS Trust Welcome to the Adult Renal Department

The Leeds Teaching Hospitals NHS Trust Welcome to the Adult Renal Department n The Leeds Teaching Hospitals NHS Trust Welcome to the Adult Renal Department Information for young adults Nephrons Blood St. James s Organ Donation Psychology Renal Illness Change Nephrology Exciting

More information

Patient satisfaction with intravenous conscious sedation during oral surgical procedure

Patient satisfaction with intravenous conscious sedation during oral surgical procedure Patient satisfaction with intravenous conscious sedation during oral surgical procedure Division: Site: Surgical Gloucestershire Royal Hospital, Report Date: 28th April 2014 Compiled by: Jean Tucker Supported

More information

The role of pharmacy in clinical trials it s not just counting pills. Michelle Donnison, Senior Pharmacy Technician, York Hospital

The role of pharmacy in clinical trials it s not just counting pills. Michelle Donnison, Senior Pharmacy Technician, York Hospital The role of pharmacy in clinical trials it s not just counting pills Michelle Donnison, Senior Pharmacy Technician, York Hospital I am currently employed as a Senior Pharmacy Technician working at York

More information

FNC CAREGIVER SURVEY RESULTS FOR 2017

FNC CAREGIVER SURVEY RESULTS FOR 2017 1 2 3 4 COLOR CODE PINK GOLD YELLOW GREY AQUA BLUE GREEN SALMON LILAC IVORY B/R CAREGIVER SURVEY RESULTS FOR 2017 DB WLW LW WPB PBG PH NS WELL SLC TOTAL % Total of Surveys Sent Out 58 186 171 95 102 119

More information

Frequently Asked Questions (FAQs) Who can apply for a grant?

Frequently Asked Questions (FAQs) Who can apply for a grant? Frequently Asked Questions (FAQs) Who can apply for a grant? 1. What types of organisation do you fund? 2. Do you give grants for individual children and young people? 3. Some of the young people our organisation

More information

Spreading knowledge about Erasmus Mundus Programme and Erasmus Mundus National Structures activities among NARIC centers. Summary

Spreading knowledge about Erasmus Mundus Programme and Erasmus Mundus National Structures activities among NARIC centers. Summary Report on BRIDGE Project Action 2 EM NS Responsible: Estonia, Foundation Archimedes Authors: Anastassia Knor, Gunnar Vaht Spreading knowledge about Erasmus Mundus Programme and Erasmus Mundus National

More information

Allied Healthcare Leicester

Allied Healthcare Leicester Nestor Primecare Services Limited Allied Healthcare Leicester Inspection report Suite 7, 2nd Floor, Carlton House 28 Regent Road Leicester Leicestershire LE1 6YH Date of inspection visit: 29 November 2016

More information

The Renal Association

The Renal Association Guidance producer: The Renal Association Guidance product: Clinical Practice Guidelines Date: 11 January 2017 Version: 1.4 Final Accreditation Report Contents Introduction... 3 Accreditation recommendation...

More information

Healthwatch Knowsley Aintree University Hospitals Trust Service User Report Qtr. 1 ( )

Healthwatch Knowsley Aintree University Hospitals Trust Service User Report Qtr. 1 ( ) Healthwatch Knowsley Aintree University Hospitals Trust Service User Report Qtr. 1 (2016-17) 1 Contents About this report... 3 Snapshot... 3 Key... 4 Key Treatment & Care... 5 Key Facilities & Surroundings...

More information

GUIDELINE FOR PERFORMING A BAXTER CAPD SET CHANGE

GUIDELINE FOR PERFORMING A BAXTER CAPD SET CHANGE GUIDELINE FOR PERFORMING A BAXTER CAPD SET CHANGE Contact Name and Job Title (author) Directorate & Speciality Jr Sr Vanessa Keill Diabetes, Infection, Renal and Cardiovascular Directorate (Renal Transplant)

More information

Abstract of thesis entitled. An evidence-based patient education programme for reduction of peritoneal. dialysis-related infection.

Abstract of thesis entitled. An evidence-based patient education programme for reduction of peritoneal. dialysis-related infection. Abstract of thesis entitled An evidence-based patient education programme for reduction of peritoneal dialysis-related infection Submitted by Lau Sai Kuk For the Degree of Master of Nursing At The University

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Beech House - Salford Radcliffe Park Crescent, Salford, M6 7WQ

More information

Scholars Week Spring Scholars Week 2016

Scholars Week Spring Scholars Week 2016 Murray State's Digital Commons Scholars Week Spring Scholars Week 2016 Apr 18th, 12:00 PM - 2:00 PM Fall prevention Cody Durbin Murray State University Follow this and additional works at: http://digitalcommons.murraystate.edu/scholarsweek

More information

Your Guide to Home Hemodialysis Module 1: Introduction

Your Guide to Home Hemodialysis Module 1: Introduction Your Guide to Home Hemodialysis Module 1: 6.0959 in Your Guide to Home Hemodialysis Module 1: This manual was created by the Ontario Renal Network in collaboration with dialysis training programs in Ontario

More information

E-Seminar. Teleworking Internet E-fficiency E-Seminar

E-Seminar. Teleworking Internet E-fficiency E-Seminar E-Seminar Teleworking Internet E-fficiency E-Seminar Teleworking Internet E-fficiency E-Seminar 3 Welcome 4 Objectives 5 Today s Workplace 6 Teleworking Defined 7 Why Teleworking? Why Now? 8 Types of Teleworkers

More information

Allied Healthcare (Scottish Borders) Housing Support Service Unit 3 Annfield Business Centre Teviot Crescent Hawick TD9 9RE

Allied Healthcare (Scottish Borders) Housing Support Service Unit 3 Annfield Business Centre Teviot Crescent Hawick TD9 9RE Allied Healthcare (Scottish Borders) Housing Support Service Unit 3 Annfield Business Centre Teviot Crescent Hawick TD9 9RE Type of inspection: Unannounced Inspection completed on: 12 June 2014 Contents

More information

MEDICAID MINUTES July 21, 2014 RIC/RAC Meeting

MEDICAID MINUTES July 21, 2014 RIC/RAC Meeting MEDICAID REPRESENTATIVES PRESENT: Ms. Jerri Jackson Mr. Solomon Williams Ms. Betty Payne Ms. Aleetra Adair FACILITATORS PRESENT: Ms. Margaret Whatley Ms. Karen Northcutt MS. WHATLEY: We welcome Jerri Jackson

More information

Watford House Residential Home

Watford House Residential Home Watford House Residential Home Ltd Watford House Residential Home Inspection report 263 Birmingham Road Shenstone Wood End Lichfield Staffordshire WS14 0PD Date of inspection visit: 11 April 2017 Date

More information

Low pay in care work the importance of hours

Low pay in care work the importance of hours Low pay in care work the importance of hours Sian Moore, Centre for employment Studies Research South West TUC Annual Conference 2013 Research for the Low Pay Commission Based upon 265,683 records for

More information

End of Life Care in the Acute Hospital Setting. Dr Adam Brown Consultant in Palliative Medicine

End of Life Care in the Acute Hospital Setting. Dr Adam Brown Consultant in Palliative Medicine End of Life Care in the Acute Hospital Setting Dr Adam Brown Consultant in Palliative Medicine Learning objectives Understanding a patient's priorities for end of life care How to work with the 5 priorities

More information

Guidance for holiday dialysis

Guidance for holiday dialysis Guidance for holiday dialysis Department of Renal Medicine Patient Information Leaflet Introduction There will be times when you may wish to have dialysis away from your normal hospital so that you can

More information

Maternity Services - Friends and Family Test - Mar-18 to May-18

Maternity Services - Friends and Family Test - Mar-18 to May-18 Maternity Services - Friends and Family Test - Mar-18 to May-18 The Friends and Family Test question is asked in maternity services up to four times at specific touch points on the pathway. The question

More information

Tatton Unit at a glance:

Tatton Unit at a glance: Tatton Unit Staff are helpful, you can talk to them anytime. Tatton Unit at a glance: 16 - bed Low Secure Unit 18-65 For men aged between 18 and 65 years - admissions can be accepted for those older than

More information

Glengarry Rest Home and Hospital Resident Satisfaction Survey Results 2013

Glengarry Rest Home and Hospital Resident Satisfaction Survey Results 2013 Glengarry Rest Home and Hospital Resident Satisfaction Survey Results 2013 Overall Satisfaction 2013 2013 2012 10 8 6 4 84% Date of Survey Aug 2013 Aug 2012 Date Results sent to Care Home Aug 2013 Aug

More information

Session Topic Question Answer 8-28 Action List

Session Topic Question Answer 8-28 Action List 8-28 Action List When do you accept, reject, or investigate an action? What if it is right in CROWNWeb but wrong on the other data base? Accept when you agree with the CMS value Reject when you do NOT

More information

OBQI for Improvement in Pain Interfering with Activity

OBQI for Improvement in Pain Interfering with Activity CASE SUMMARY OBQI for Improvement in Pain Interfering with Activity Following is the story of one home health agency that used the outcome-based quality improvement (OBQI) process to enhance outcomes for

More information

Bluebird Care (East Hertfordshire)

Bluebird Care (East Hertfordshire) Roch 2 Limited Bluebird Care (East Hertfordshire) Inspection report Unit 16, Office A Mead Business Centre, Mead Lane Hertford Hertfordshire SG13 7BJ Tel: 01920465697 Date of inspection visit: 15 May 2017

More information

Read & Download (PDF Kindle) ASVAB For Dummies

Read & Download (PDF Kindle) ASVAB For Dummies Read & Download (PDF Kindle) ASVAB For Dummies Get fully briefed on the changes to the ASVAB and sharpen your test-taking skills Want to ace the ASVAB? This essential guide includes in-depth reviews of

More information

Erasmus+ Mobility of Students with Visual Impairment Accessible Universities for Erasmus+ Students with Visual Impairment

Erasmus+ Mobility of Students with Visual Impairment Accessible Universities for Erasmus+ Students with Visual Impairment Erasmus+ Mobility of Students with Visual Impairment Accessible Universities for Erasmus+ Students with Visual Impairment Author: Tereza Janásová Edited and reviewed by: Elena Mendelová Comenius University

More information

Fistula Fast Fast Fast Track What to do en h th f e i fistula wasn t first

Fistula Fast Fast Fast Track What to do en h th f e i fistula wasn t first Fistula Fast Track What to do when the fistula wasn t first Angela Schuler, RN Fox Valley Dialysis/Tri-cities Dialysis Welcome, Today we will: Describe processes used for early placement of AVF Discuss

More information

Peritoneal dialysis variability in teaching leading to variable outcomes?

Peritoneal dialysis variability in teaching leading to variable outcomes? Peritoneal dialysis variability in teaching leading to variable outcomes? Professor Matthew Jose MBBS, FRACP, PhD, FASN, AFRACMA FACULTY OF HEALTH Learning Objectives Recognise clinical practice variation

More information

University of Groningen. Caregiving experiences of informal caregivers Oldenkamp, Marloes

University of Groningen. Caregiving experiences of informal caregivers Oldenkamp, Marloes University of Groningen Caregiving experiences of informal caregivers Oldenkamp, Marloes IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you wish to cite from it.

More information

Nurse Manager Positions

Nurse Manager Positions Paper Interview Questions And Answers For Nurse Manager Positions How nurses can effectively interview for nurse manager positions, including how to answer behavioral questions specific to nurse leaders.

More information

Healthcare in Europe and in the USA

Healthcare in Europe and in the USA Healthcare in Europe and in the USA Presentation of the results CHAM 2010 24 th September 2010 Technical pieces of information Studied countries and historical background: 2006-2007 : Germany France Italy

More information

Young Peoples Transition project: Focus Group Summary

Young Peoples Transition project: Focus Group Summary Young Peoples Transition project: Focus Group Summary The Queen s Nursing Institute (QNI) is funded by the Burdett Trust for Nursing to deliver a programme of work to improve the experience of a young

More information

Frequently asked questions COMENIUS. Comenius Assistants

Frequently asked questions COMENIUS. Comenius Assistants Frequently asked questions COMENIUS Comenius Assistants Who can become a Comenius Assistant? What are Comenius Assistants supposed to do? When and where can I find the application form? What information

More information

Peritoneal Dialysis. PatientOnLine PD management software designed for your team P 3

Peritoneal Dialysis. PatientOnLine PD management software designed for your team P 3 Peritoneal Dialysis PatientOnLine PD management software designed for your team P 3 P 3 A comprehensive approach to PD Therapy P 3 is a comprehensive peritoneal dialysis (PD) therapy programme that incorporates

More information

Glasgow Area 1 Housing Support Service

Glasgow Area 1 Housing Support Service Glasgow Area 1 Housing Support Service Community Integrated Care 2000 Academy Park Gower Street Glasgow G51 1PR Telephone: 0141 419 9401 Type of inspection: Unannounced Inspection completed on: 20 December

More information

Georgian College of Applied Arts & Technology

Georgian College of Applied Arts & Technology Georgian College of Applied Arts & Technology Program Outline (Effective Fall 2005) RN Nephrology Nursing (Post Basic Certificate) Program Code: H662 Ministry Approval Date: March 24, 2000 Ministry Code:

More information

Strong Medicine Interview with Cheryl Webber, 20 June ILACQUA: This is Joan Ilacqua and today is June 20th, 2014.

Strong Medicine Interview with Cheryl Webber, 20 June ILACQUA: This is Joan Ilacqua and today is June 20th, 2014. Strong Medicine Interview with Cheryl Webber, 20 June 2014 ILACQUA: This is Joan Ilacqua and today is June 20th, 2014. I m here with Cheryl Weber at Tufts Medical Center. We re going to record an interview

More information

Review of the Patient Assistance Travel Scheme

Review of the Patient Assistance Travel Scheme Review of the Patient Assistance Travel Scheme As you are aware, Kidney Health Australia is the only peak national body representing the needs of those with kidney disease in Australia. As the lead organisation

More information

Produced by The Kidney Foundation of Canada

Produced by The Kidney Foundation of Canada 85 PEACE OF MIND You have the right to make decisions about your own treatment, including the decision not to start or to stop dialysis. Death and dying are not easy things to talk about. Yet it s important

More information

NURS 6051: Transforming Nursing and Healthcare through Information Technology Electronic Health Records Program Transcript

NURS 6051: Transforming Nursing and Healthcare through Information Technology Electronic Health Records Program Transcript NURS 6051: Transforming Nursing and Healthcare through Information Technology Electronic Health Records Program Transcript [MUSIC PLAYING] NARRATOR: Because patient data, research evidence, and best practices

More information

Department Chair Online Resource Center The Emerging Role of the Department Chair in Development: Creating a Development Plan

Department Chair Online Resource Center The Emerging Role of the Department Chair in Development: Creating a Development Plan Department Chair Online Resource Center The Emerging Role of the Department Chair in Development: Creating a Development Plan Gil D. Brum. "The Emerging Role of the Department Chair in Development: Creating

More information

5 Years On: How has the Francis Report changed leadership in NHS hospitals? Easy Guide

5 Years On: How has the Francis Report changed leadership in NHS hospitals? Easy Guide 5 Years On: How has the Francis Report changed leadership in NHS hospitals? Easy Guide This is an easy guide to a research project about the changes hospital boards made in England after the Public Inquiry

More information

Unmet health care needs statistics

Unmet health care needs statistics Unmet health care needs statistics Statistics Explained Data extracted in January 2018. Most recent data: Further Eurostat information, Main tables and Database. Planned article update: March 2019. An

More information

Multi-resistant bacteria and spinal cord injury - an insight into practices throughout Europe

Multi-resistant bacteria and spinal cord injury - an insight into practices throughout Europe Multi-resistant bacteria and spinal cord injury - an insight into practices throughout Europe Authors: Gunilla Åhrén, 1 st executive of ESCIF, Jane Horsewell, President of ESCIF Background The burden of

More information

From the Military to Civilian Medicine and Beyond: A Locum Tenens Physician's Career Path

From the Military to Civilian Medicine and Beyond: A Locum Tenens Physician's Career Path Transcript Details This is a transcript of an educational program accessible on the ReachMD network. Details about the program and additional media formats for the program are accessible by visiting: https://reachmd.com/programs/clinicians-roundtable/from-the-military-to-civilian-medicine-and-beyonda-locum-tenens-physicians-career-path/7004/

More information

National Patient Experience Survey UL Hospitals, Nenagh.

National Patient Experience Survey UL Hospitals, Nenagh. National Patient Experience Survey 2017 UL Hospitals, Nenagh /NPESurvey @NPESurvey Thank you! Thank you to the people who participated in the National Patient Experience Survey 2017, and to their families

More information

Medical Depots for America's Truck Drivers

Medical Depots for America's Truck Drivers Transcript Details This is a transcript of an educational program accessible on the ReachMD network. Details about the program and additional media formats for the program are accessible by visiting: https://reachmd.com/programs/clinicians-roundtable/medical-depots-for-americas-truck-drivers/3665/

More information

Economic report. Home haemodialysis CEP10063

Economic report. Home haemodialysis CEP10063 Economic report Home haemodialysis CEP10063 March 2010 Contents 2 Summary... 3 Introduction... 5 Literature review... 7 Economic model... 29 Results... 44 Discussion and conclusions... 52 Acknowledgements...

More information

Caring for Your Aging Parents

Caring for Your Aging Parents Thorley Wealth Management, Inc. Elizabeth Thorley, MS, CFP, CLU, AIF, AEP CEO & President 1478 Marsh Road Pittsford, NY 14534 585-512-8453 x205 Fax: 585.625.0477 ethorley@thorleywm.com www.thorleywm.com

More information

WEBINAR: Navigating the Face-to-Face Home Health Documentation in the Physician Office December 12:00 pm - 1:00 pm

WEBINAR: Navigating the Face-to-Face Home Health Documentation in the Physician Office December 12:00 pm - 1:00 pm WEBINAR: Navigating the Face-to-Face Home Health Documentation in the Physician Office December 6 @ 12:00 pm - 1:00 pm Good afternoon everyone. I am Olivia Henze from the New England QIO. I am your moderator

More information

Happy Birthday, Erasmus!

Happy Birthday, Erasmus! SPEECH/07/22 Margot Wallström Vice President of the European Commission responsible for Institutional relations and Communication strategy Happy Birthday, Erasmus! 20th anniversary of the Erasmus programme

More information

Renfrewshire Carers Centre Support Service

Renfrewshire Carers Centre Support Service Renfrewshire Carers Centre Support Service Unit 55 Abbey Mill Business Centre Embroidery Mill Paisley PA1 1TJ Telephone: 0141 887 3643 Type of inspection: Announced (short notice) Inspection completed

More information

What We Need to Know about Qualified Clinical Data Registries (QCDRs)

What We Need to Know about Qualified Clinical Data Registries (QCDRs) Transcript Details This is a transcript of an educational program accessible on the ReachMD network. Details about the program and additional media formats for the program are accessible by visiting: https://reachmd.com/programs/inside-medicares-new-payment-system/what-we-need-to-know-aboutqualified-clinical-data-registries-qcdrs/8501/

More information

A1 Home Care. A1 Home Care Ltd. Overall rating for this service. Inspection report. Ratings. Good

A1 Home Care. A1 Home Care Ltd. Overall rating for this service. Inspection report. Ratings. Good A1 Home Care Ltd A1 Home Care Inspection report Units 16-19 Robjohns House, Navigation Road Chelmsford Essex CM2 6ND Date of inspection visit: 06 April 2017 Date of publication: 08 June 2017 Tel: 01245354774

More information

Understanding the role of the Sepsis nurse. Implications for Practice. Professor Mark Radford Chief Nursing Officer

Understanding the role of the Sepsis nurse. Implications for Practice. Professor Mark Radford Chief Nursing Officer Understanding the role of the Sepsis nurse Implications for Practice Professor Mark Radford Chief Nursing Officer UHCW 1400 beds Two sites Regional centre MTC, Cardiac, Neuro, Transplant Teaching hospital

More information

Wednesday, December 04, :00-6:04 p.m. ET 2:00-3:04p.m. PAC DISABILITY RIGHTS EDUCATION AND DEFENSE FUND (DREDF) Webinar

Wednesday, December 04, :00-6:04 p.m. ET 2:00-3:04p.m. PAC DISABILITY RIGHTS EDUCATION AND DEFENSE FUND (DREDF) Webinar 1 Wednesday, December 04, 2013 5:00-6:04 p.m. ET 2:00-3:04p.m. PAC DISABILITY RIGHTS EDUCATION AND DEFENSE FUND (DREDF) Webinar COORDINATED CARE INITIATIVE (CCI) ADVANCED I: BENEFIT PACKAGE AND CONSUMER

More information

Goldsborough - Hatfield

Goldsborough - Hatfield Nestor Primecare Services Limited Goldsborough - Hatfield Inspection report Beaconsfield Court Beaconsfield Road Hatfield Hertfordshire AL10 8HU Tel: 08447360252 Website: www.nestor-healthcare.co.uk Date

More information

Alumni Participation Survey. January Powered by

Alumni Participation Survey. January Powered by Alumni Participation Survey January 2017 Powered by Q2: Consortium School Answered: 147 Skipped: 0 Q2: Consortium School Answered: 147 Skipped: 0 Q3: Consortium Class Answered: 147 Skipped: 0 Q3: Consortium

More information

Health literacy of patients attending cardiac rehabilitation

Health literacy of patients attending cardiac rehabilitation Health literacy of patients attending cardiac rehabilitation Alison Beauchamp PhD, Senior Research Fellow, Centre for Population Health Research, Deakin University; Honorary Senior Research Fellow, Australian

More information

CPI Unrestrained Transcription. Episode 31: Lori Blaire and Carolyn Garrett. Record Date: Length: 36:43. Host: Terry Vittone

CPI Unrestrained Transcription. Episode 31: Lori Blaire and Carolyn Garrett. Record Date: Length: 36:43. Host: Terry Vittone CPI Unrestrained Transcription Episode 31: Lori Blaire and Carolyn Garrett Record Date: Length: 36:43 Host: Terry Vittone Hello, and welcome to Unrestrained, the CPI podcast series. This is your host,

More information

Event ID: Event Started: 5/18/2016 1:40:25 PM ET QuILTSS Consistent Assignment Webinar Series: Session 1 WebEx from May 18 th

Event ID: Event Started: 5/18/2016 1:40:25 PM ET QuILTSS Consistent Assignment Webinar Series: Session 1 WebEx from May 18 th Event ID: 2943046 Event Started: 5/18/2016 1:40:25 PM ET QuILTSS Consistent Assignment Webinar Series: Session 1 WebEx from May 18 th Please stand by for real-time captions. Good afternoon and welcome

More information

Transforming Kidney Transplants in the West Midlands

Transforming Kidney Transplants in the West Midlands Transforming Kidney Transplants in the West Midlands In 2015, the West Midlands region had some of the longest waiting times for kidney transplants in the UK. The chances of a patient getting on the kidney

More information

Our Journey Towards Patient Self- Management: The Patient Experience. Presented by: Dr Janet Roscoe Paulette Lewis Pat Taylor Clint Gunn

Our Journey Towards Patient Self- Management: The Patient Experience. Presented by: Dr Janet Roscoe Paulette Lewis Pat Taylor Clint Gunn Our Journey Towards Patient Self- Management: The Patient Experience Presented by: Dr Janet Roscoe Paulette Lewis Pat Taylor Clint Gunn Objectives To share our experiences in the development of patient

More information

Home Group. Home Group Limited. Overall rating for this service. Inspection report. Ratings. Good

Home Group. Home Group Limited. Overall rating for this service. Inspection report. Ratings. Good Home Group Limited Home Group Inspection report Tyneside Foyer 114 Westgate Road Newcastle Upon Tyne Tyne and Wear NE1 4AQ Tel: 01912606100 Website: www.homegroup.org.uk Date of inspection visit: 07 July

More information