Acute Psychiatry Solutions

Size: px
Start display at page:

Download "Acute Psychiatry Solutions"

Transcription

1 Acute Psychiatry Solutions Expert care when patients need it most We believe psychiatric emergencies are medical emergencies. We also believe the best psychiatric care is delivered when patients are treated in a less-stressful, less-restrictive setting. Vituity is transforming the delivery of acute psychiatry to ensure appropriate, timely, and compassionate care. Avoid unnecessary hospital admissions, reduce care delays, and minimize ED boarding with proven, cost-effective methods that raise the standard of care and optimize resources.

2 Meet Our Leaders Experts in the delivery of acute psychiatric services. Scott Zeller, MD Vice President, Acute Psychiatry Dr. Zeller is an internationally recognized expert in psychiatric emergency care. He has authored multiple textbooks, published numerous journal articles, and he lectures internationally as a keynote speaker. In his 29 years of practice, he has personally cared for over 80,000 patients. Dr. Zeller led development of both the U.S. and International Guidelines on Evaluation of Treatment of Agitation. He has also pioneered innovative delivery models for emergency mental healthcare and helped to implement them at hospitals around the world. These achievements earned him the National Council on Behavioral Health s 2015 USA Doctor of the Year award. Dr. Zeller is a past president of the American Association for Emergency Psychiatry. Before joining Vituity, he served as Chief of Psychiatric Emergency Services at the Alameda Health System in Oakland, Calif. He is currently an assistant clinical professor at both the University of California-Riverside and Touro University medical schools. Herbert Harman, MD Medical Director of Operations, Acute Psychiatry Dr. Harman has more than a decade of experience practicing psychiatry in inpatient, outpatient, and emergency care settings. Before joining Vituity, he served as a U.S. Air Force psychiatrist and was deployed to Afghanistan as a Combat Operational Stress Control Officer. After returning to civilian life, he worked in several psychiatric emergency departments and later served as a medical director of outpatient psychiatry and brain stimulation services. His approach is to quickly speed patients to settings that promote recovery while ensuring safety. Dr. Harman is passionate about using technology to transform patient care. In 2010, he assisted in the development of an innovative telepsychiatry program on the East Coast. He joined Vituity as Associate Director of Telepsychiatry in 2016.

3 Vituity s Acute Psychiatry practice is led by board-certified psychiatrists with experience and passion for acute and emergency psychiatry. We provide customized care solutions with on-demand telepsychiatry, development and leadership support for psychiatric emergency units, and inpatient staffing through our Psychiatric Hospitalist model. It is through these innovative services and our partnership with hospitals and health systems that we are transforming the delivery of acute psychiatric care. Our standard of care is for patients to receive timely, high-quality services in the right care setting, with dignity and respect. Addressing the crisis Hospitals and health systems across the country are facing significant challenges in providing adequate and appropriate acute psychiatric services. Approximately 1 in 8 visits to the ED involve mental-health and substanceabuse problems. 3x longer wait for a psychiatric bed than a medical bed, preventing 2.2 ED bed turnovers Care delays in the ED can cause symptoms to escalate as patients experience an average of 8 to 34 hours of ED boarding Average daily cost to board a psychiatric patient in the ED: $2,264

4 Transforming psychiatric care, improving lives At the heart of better psychiatric care is a clinically proven and purposeful way to treat hospitals most challenging patient population. We provide a variety of patient-centric delivery models to meet your hospital s needs, including: Telepsychiatry EmPath Units Inpatient Psychiatry We offer 24/7, on-demand access to a board-certified psychiatrist via two-way video for evaluation, risk assessment, diagnosis, treatment, and disposition recommendations, boosting ED throughput while elevating patient care. Our innovative 23-hour units provide immediate access to a psychiatrist for evaluation and treatment in a calm, comfortable setting to manage psychiatric crises outside of the ED and prevent unnecessary admissions. Our Psychiatric Hospitalist model ensures coordinated treatment planning and care through in-hospital psychiatrist presence 7 days a week, 100% dedicated to the admitted patient population. Customer highlight At a Vituity partner system, patients needing acute psychiatric care were often boarded in the ED. This led to low patient satisfaction and boarding costs of over $2,200 per patient. To meet this challenge, the system partnered with Vituity to open an EmPath (Emergency Psychiatric Assessment Treatment and Healing) unit. The EmPath unit provides short-term psychiatric treatment in a calm, therapeutic setting. On average, 70% percent of the EmPath patients avoid inpatient admission and are safely discharged to outpatient care in their community within 24 hours. Vituity s EmPath Unit allows patients to be cared for quickly and efficiently, freeing up inpatient psychiatric beds for those who desperately need hospitalization, as well as improving emergency department throughput. Vice President, Continuum Care

5 Built on a foundation of compassion and dignity, Vituity s Acute Psychiatry services deliver improved continuity of care, better clinical outcomes, and exceptional patient experiences. Patient-centric solution Improves ED throughput Fewer inpatient admissions Improves care by stabilizing patients quickly and treating them in the right setting, reducing incidents of restraint and seclusion More beds mean increased capacity for patients in need of emergent care in the ED Prevents unnecessary hospitalizations and dramatically lowers overall cost of care Reduces ED overcrowding Better discharge planning Supports reimbursement Relieves stress on ED physicians, nurses, and support staff, and positively impacts patient satisfaction and outcomes Multidisciplinary, team-based approach to discharge planning, ensuring a robust aftercare plan Reduces denials with improved documentation and optimizes CMS quality measures for Hospital-Based Inpatient Psychiatry Services Psychiatric care is best delivered at the right time in the right place, with integrated and coordinated care between psychiatrists and consulting providers. Our services provide increased accessibility to a psychiatrist for hospital-based provider teams, family members, case management teams, and community behavioral health resources.

6 About Vituity As a physician-led and -owned Partnership, Vituity places clinical expertise and patient outcomes at the center of our practice. For over 40 years, we ve been helping hospitals across the country reach their goals and deliver exceptional value to patients. Our acute focus and compassion are the driving forces that have positioned us at the heart of better care. Post-Acute Care Urgent Care Emergency Medicine Acute Psychiatry Acute Neurology Contact Our Team Telehealth Our Practices Hospital Medicine Transform psychiatric care delivery, improve efficiency and performance, and better the lives of patients. Contact us to explore the potential: solutions@vituity.com. Acute Care Surgery Anesthesiology Critical Care 2100 Powell St. Suite 920 Emeryville, CA vituity.com 2018 CEP America, LLC Vituity is a registered trademark of CEP America, LLC.

The Transformation of Behavioral Health Care Begins in the ED

The Transformation of Behavioral Health Care Begins in the ED The Transformation of Behavioral Health Care Begins in the ED How supply and demand is intensifying our psychiatric crisis and what leading hospital executives are doing about it. It is a well-known fact

More information

EXPANDING MENTAL HEALTH SERVICES AND THE BOTTOM LINE

EXPANDING MENTAL HEALTH SERVICES AND THE BOTTOM LINE EXPANDING MENTAL HEALTH SERVICES AND THE BOTTOM LINE Theresa Hyer, Rideout Health Eric Zeller, M.D., CEP America Moderated by Sheree Lowe, California Hospital Association TOPICS FOR TODAY Overview of the

More information

Psychiatric Patient Boarding Problems in the Emergency Department

Psychiatric Patient Boarding Problems in the Emergency Department Psychiatric Patient Boarding Problems in the Emergency Department IMPROVING TIMELINESS, ACCESS, AND QUALITY LOWERING COSTS AND RE-HOSPITALIZATIONS Scott Zeller, MD Chief, Psychiatric Emergency Services

More information

A Model for Psychiatric Emergency Services

A Model for Psychiatric Emergency Services A Model for Psychiatric Emergency Services Improving Access and Quality Reducing Boarding, Re-Hospitalizations and Costs Scott Zeller, MD Chief, Psychiatric Emergency Services Alameda Health System, Oakland,

More information

How can we provide the same world class care to patients with psychiatric disorders? 11/27/2016. Dec 2016 Orlando, FL

How can we provide the same world class care to patients with psychiatric disorders? 11/27/2016. Dec 2016 Orlando, FL The presenters have nothing to disclose Transforming Emergency Psychiatry Karen Murrell, MD, MBA, FACEP Physician Lead-Emergency Medicine, Kaiser Northern California Assistant Physician in Chief- Hospital

More information

The PES Crisis Stabilization and Evaluation for All

The PES Crisis Stabilization and Evaluation for All The PES Crisis Stabilization and Evaluation for All Regional Dedicated Psychiatric Emergency Services (PES) Dedicated Psychiatric/Substance Use Disorder Emergency Department Too often, individuals with

More information

AHP Patient Centered Care Models and Unity Center Psychiatric Emergency Service

AHP Patient Centered Care Models and Unity Center Psychiatric Emergency Service AHP Patient Centered Care Models and Unity Center Psychiatric Emergency Service CHRIS FARENTINOS, MD, MPH VICE PRESIDENT, UNITY CENTER FOR BEHAVIORAL HEALTH 1 Emanuel Medical Center adult behavioral health

More information

Dial Code Grey Pip3 Male Side This Is The Head Nurse

Dial Code Grey Pip3 Male Side This Is The Head Nurse Dial 77 88 Code Grey Pip3 Male Side This Is The Head Nurse By Janet Ferguson, PMHCNS-BC, Associate Director Behavioral Health Nursing, and Donna Leno-Gordon, RNMS, MPA, Director Behavioral Health Nursing

More information

Aurora Behavioral Health System

Aurora Behavioral Health System Aurora Behavioral Health System Decades Program Overview Where healing starts and the road to recovery begins Aurora East 6350 S. Maple Ave. Tempe, AZ 85283 (The hospital is located on the NW corner of

More information

An Update on Our Work

An Update on Our Work An Update on Our Work Improving the psychiatric crisis and emergency services system in Central Ohio Franklin County Psychiatric Crisis and Emergency System Task Force (PCES) May 2017 The need for emergency

More information

CLOSING THE TELEHEALTH GAP. February 8, 2018

CLOSING THE TELEHEALTH GAP. February 8, 2018 CLOSING THE TELEHEALTH GAP February 8, 2018 INTRODUCING TODAY S PANEL SHAWN FARRELL VP Business Development Avizia MARTY DOERFLER, MD Senior Vice President of Clinical Strategy and Development Northwell

More information

Emanuel Medical Center adult behavioral health ED visits

Emanuel Medical Center adult behavioral health ED visits Learning objectives Learn about Psychiatric Emergency Service Models and Need Learn about the Alameda Model study A Regional Approach to Addressing ED Psychiatric Boarding Learn about Unity Center for

More information

BETHESDA HEALTH. Commitment to Care: Partnering with Care Logistics to Adopt a Patient-First System for Care

BETHESDA HEALTH. Commitment to Care: Partnering with Care Logistics to Adopt a Patient-First System for Care BETHESDA HEALTH Commitment to Care: Partnering with Care Logistics to Adopt a Patient-First System for Care Success Snapshot Commitment to Care transformation initiative has driven $11 million in annual

More information

Aurora Behavioral Health System

Aurora Behavioral Health System Aurora Behavioral Health System Outpatient Services Help is only a phone call away. Aurora East 6350 S. Maple Ave. Tempe, AZ 85283 (The hospital is located on the NW corner of Guadalupe and Maple, between

More information

Mental Health System and Budget Crisis In Contra Costa County, FY/16/17

Mental Health System and Budget Crisis In Contra Costa County, FY/16/17 Mental Health System and Budget Crisis In Contra Costa County, FY/16/17 Executive Summary This White Paper is a collaborative effort of the Contra Costa County Mental Health Commission (MHC) and Behavioral

More information

Elliott Wilson Manager, Telehealth and Mobility Programs

Elliott Wilson Manager, Telehealth and Mobility Programs Elliott Wilson Manager, Telehealth and Mobility Programs 856-248-6575 exwilson@virtua.org THE TELEHEALTH JOURNEY Challenges and Opportunity Across the Continuum Agenda and Objectives Overview of Virtua

More information

HEALTH CARE TEAM SACRAMENTO S MENTAL HEALTH CRISIS

HEALTH CARE TEAM SACRAMENTO S MENTAL HEALTH CRISIS Team Leader/Issue Contact: HEALTH CARE TEAM Laura Niznik Williams, UC Davis Health System, (916) 276-9078, ljniznik@ucdavis.edu SACRAMENTO S MENTAL HEALTH CRISIS Requested Action: Evaluate the Institutions

More information

Acute Crisis Units. Shelly Rhodes, Provider Relations Manager

Acute Crisis Units. Shelly Rhodes, Provider Relations Manager Acute Crisis Units Shelly Rhodes, Provider Relations Manager Shelly.Rhodes@beaconhealthoptions.com Training Agenda Agenda: Transition and Certification Coverage of Services Service Code Definition Documentation

More information

Mental Health at Mercy Health: Treating the Whole Person. David E. Blair, MD Mercy Health Physician Partners President and CMO

Mental Health at Mercy Health: Treating the Whole Person. David E. Blair, MD Mercy Health Physician Partners President and CMO Mental Health at Mercy Health: Treating the Whole Person David E. Blair, MD Mercy Health Physician Partners President and CMO Trinity Health s 22-state diversified system today $17.6B In Revenue 1.3M Attributed

More information

Behavioral Health Division JPS Health Network

Behavioral Health Division JPS Health Network Behavioral Health Division JPS Health Network Macro Trends 1 in 5 Adults in America experience a mental illness Diversion of Behavioral Health patients from jail Federal Prisons Mental Illness State Prison

More information

Bridging the Gap Between Crisis and Care: How to Effectively Integrate Psychiatric Emergency Care Within a Community Hospital Emergency Department.

Bridging the Gap Between Crisis and Care: How to Effectively Integrate Psychiatric Emergency Care Within a Community Hospital Emergency Department. Bridging the Gap Between Crisis and Care: How to Effectively Integrate Psychiatric Emergency Care Within a Community Hospital Emergency Department. Jeannine Loucks, MSN, RN BC PMHN Laura Derr, BSN, RN

More information

Gender. Age DEMOGRAPHICS POINTS OF DISTINCTION COMISSION FOR ACCREDITATION OF REHABILITATION FACILITIES STATE OF FLORIDA BRAIN AND SPINAL CORD PROGRAM

Gender. Age DEMOGRAPHICS POINTS OF DISTINCTION COMISSION FOR ACCREDITATION OF REHABILITATION FACILITIES STATE OF FLORIDA BRAIN AND SPINAL CORD PROGRAM POINTS OF DISTINCTION 89-bed Acute Adult Inpatient Rehabilitation Unit, All private rooms 4 th largest Rehabilitation provider in the state of Florida Admitted 2157 patients from April 2017 through March

More information

Statewide Inpatient Psychiatric Programs Admission Process and Level of Care Criteria. Effective August 1, 2014

Statewide Inpatient Psychiatric Programs Admission Process and Level of Care Criteria. Effective August 1, 2014 Statewide Inpatient Psychiatric Programs Admission Process and Level of Care Criteria Effective August 1, 2014 1 Table of Contents Florida Medicaid Handbook... 3 Clinical Practice Guidelines... 3 Description

More information

Improving Hospital Performance Through Clinical Integration

Improving Hospital Performance Through Clinical Integration white paper Improving Hospital Performance Through Clinical Integration Rohit Uppal, MD President of Acute Hospital Medicine, TeamHealth In the typical hospital, most clinical service lines operate as

More information

Effective Use of Existing Licensed Healthcare Infrastructure During a Crisis or Catastrophe

Effective Use of Existing Licensed Healthcare Infrastructure During a Crisis or Catastrophe Effective Use of Existing Licensed Healthcare Infrastructure During a Crisis or Catastrophe Kathy McCanna, Program Manager-Office of Medical Facilities Connie Belden, Team Leader-Office of Medical Facilities

More information

DASH Direct Admissions as Easy as 1-2-3

DASH Direct Admissions as Easy as 1-2-3 DASH Direct Admissions as Easy as 1-2-3 SEAMLESS COORDINATION. EASE OF USE. POWERFUL TWO-WAY COMMUNICATION. As pioneers in the delivery of care, EmCare offers simple and practical yet powerful technologies

More information

Why Every SNF Should Be Offering Telemedicine For Its Residents or Transforming SNF Care Through Telemedicine

Why Every SNF Should Be Offering Telemedicine For Its Residents or Transforming SNF Care Through Telemedicine PACAH 2018 Spring Conference John Whitman, MBA, NHA The Wharton School Tapestry TeleHealth The TRECS Institute Why Every SNF Should Be Offering Telemedicine For Its Residents or Transforming SNF Care Through

More information

Improving Flow in the Emergency Department for Mental Health and Addiction Services. Session Summary

Improving Flow in the Emergency Department for Mental Health and Addiction Services. Session Summary 60 Renfrew Drive, Suite 300 Markham, ON L3R 0E1 Tel: 905 948-1872 Fax: 905 948-8011 Toll Free: 1 866 392-5446 www.centrallhin.on.ca Improving Flow in the Emergency Department for Mental Health and Addiction

More information

Family & Children s Services. Center

Family & Children s Services. Center Family & Children s Services CrisisCare Center When severe psychiatric crisis makes daily life seem impossible, Family & Children s Services new CrisisCare Center can help. Services are available around

More information

2018 Patient Flow Management Conference

2018 Patient Flow Management Conference 2018 Patient Flow Management Conference Revolutionary Strategies to Boost Hospital-Wide Patient Flow and Achieve Value Based Health: Improve Patient Centric Care, Enhance Admission to Discharge, Increase

More information

The speaker has no conflicts of interest to disclose.

The speaker has no conflicts of interest to disclose. Eliminating Restraints on a High Acuity Inpatient Behavioral Health Unit Melinda Elliott MSN, RN, NE BC The speaker has no conflicts of interest to disclose. OBJECTIVES Identify the techniques Grady s

More information

Mental Health Crisis Case Management in a Rural Emergency Department. Allison Whisenhunt, LCSW Providence Seaside Hospital October 2017

Mental Health Crisis Case Management in a Rural Emergency Department. Allison Whisenhunt, LCSW Providence Seaside Hospital October 2017 Mental Health Crisis Case Management in a Rural Emergency Department Allison Whisenhunt, LCSW Providence Seaside Hospital October 2017 What if? What if video Objectives Acknowledge challenges of mental

More information

Troubleshooting Audio

Troubleshooting Audio Welcome! Audio for this event is available via ReadyTalk Internet streaming. No telephone line is required. Computer speakers or headphones are necessary to listen to streaming audio. Limited dial-in lines

More information

FAQs: Judge Guy Herman Center for Mental Health Crisis Care

FAQs: Judge Guy Herman Center for Mental Health Crisis Care FAQs: Judge Guy Herman Center for Mental Health Crisis Care A new approach to psychiatric crisis care in Travis County Integral Care offers a new type of mental health crisis care for adults living in

More information

Case managers are consummate team players, working with. IssueBrief

Case managers are consummate team players, working with. IssueBrief IssueBrief May 2016 Making hospital care management an organizational priority: Dartmouth-Hitchcock deploys case managers so patients are at the right place at the right time Case managers are consummate

More information

FAQs: Judge Guy Herman Center for Mental Health Crisis Care

FAQs: Judge Guy Herman Center for Mental Health Crisis Care FAQs: Judge Guy Herman Center for Mental Health Crisis Care A new approach to psychiatric crisis care in Travis County Integral Care is launching a new type of mental health crisis service for people living

More information

BREAKING DOWN WALLS!

BREAKING DOWN WALLS! BREAKING DOWN WALLS! The Challenge of Transmural Care: One Vision, One Treatment, No Boundaries Between Inpatient and Outpatient Care Ann Mrs. A. Furnemont, peerworker Mrs. C. Hoff, psychiatrist Mrs. N.D.

More information

Flexible Assertive Community Treatment (FACT)

Flexible Assertive Community Treatment (FACT) Flexible Assertive Community Treatment (FACT) Dutch model for recovery oriented cure & care for people with severe mental illness Dan Cohen Consensus Development Conference Edmonton 2014 Statement of Potential

More information

CRISIS INTERVENTION SERVICES

CRISIS INTERVENTION SERVICES Erie County Medical Center Corporation RFP # 21809 Addendum Number 1 Erie County Medical Center Corporation Addendum Number 1 to RFP # 21809 CRISIS INTERVENTION SERVICES The deadline for submission still

More information

What is the Judge Guy Herman Center for Mental Health Crisis Care?

What is the Judge Guy Herman Center for Mental Health Crisis Care? FAQs: Judge Guy Herman Center for Mental Health Crisis Care What is the Judge Guy Herman Center for Mental Health Crisis Care? The Judge Herman Center for Mental Health Crisis Care provides short term

More information

EMERGENCY DEPARTMENT DIVERSIONS, WAIT TIMES: UNDERSTANDING THE CAUSES

EMERGENCY DEPARTMENT DIVERSIONS, WAIT TIMES: UNDERSTANDING THE CAUSES EMERGENCY DEPARTMENT DIVERSIONS, WAIT TIMES: UNDERSTANDING THE CAUSES Introduction In 2016, the Maryland Hospital Association began to examine a recent upward trend in the number of emergency department

More information

JERSEY SHORE UNIVERSITY MEDICAL CENTER DEPARTMENT OF PSYCHIATRY RULES & REGULATIONS A. QUALIFICATIONS TO BECOME A MEMBER OF THE PSYCHIATRIC DEPARTMENT

JERSEY SHORE UNIVERSITY MEDICAL CENTER DEPARTMENT OF PSYCHIATRY RULES & REGULATIONS A. QUALIFICATIONS TO BECOME A MEMBER OF THE PSYCHIATRIC DEPARTMENT JERSEY SHORE UNIVERSITY MEDICAL CENTER DEPARTMENT OF PSYCHIATRY RULES & REGULATIONS A. QUALIFICATIONS TO BECOME A MEMBER OF THE PSYCHIATRIC DEPARTMENT 1. INITIAL CREDENTIALING, PSYCHIATRISTS Completion

More information

FY 2016 PERFORMANCE PLAN

FY 2016 PERFORMANCE PLAN Program Purpose Program Information PM1: How much did we do? FY 2016 PERFORMANCE PLAN BHD/CSE Alexis Mapes, x4889 Leslie Weisman, x4888 Maintain safety of individuals experiencing mental health crises

More information

Mobile Crisis Intervention

Mobile Crisis Intervention Mobile Crisis Intervention Providers contracted for this level of care or service will be expected to comply with all requirements of these service-specific performance specifications. Additionally, providers

More information

CRISIS SERVICES. N. C. Department of Health and Human Services Division of Mental Health, Developmental Disabilities and Substance Abuse Services

CRISIS SERVICES. N. C. Department of Health and Human Services Division of Mental Health, Developmental Disabilities and Substance Abuse Services APRIL 2012 CRISIS SERVICES State Authorization: G. S. 122C-147.1; S.L. 2006-66 (Senate Bill 1741), Part X, Section 10.26 (a) - (f); S.L. 2007-323 (House Bill 1473), Part X, Section 10.49; S.L.2008-107

More information

Bristol CCG North Somerset CGG South Gloucestershire CCG. Draft Commissioning Intentions for 2017/2018 and 2018/2019

Bristol CCG North Somerset CGG South Gloucestershire CCG. Draft Commissioning Intentions for 2017/2018 and 2018/2019 Bristol CCG North Somerset CGG South Gloucestershire CCG Draft Commissioning Intentions for 2017/2018 and 2018/2019 Programme Area Key intention Primary and community care Sustainable primary care Implement

More information

Follow-Up after Hospitalization for Mental Illness (FUH) Improvement Strategies

Follow-Up after Hospitalization for Mental Illness (FUH) Improvement Strategies Follow-Up after Hospitalization for Mental Illness (FUH) Improvement Strategies 1. What efforts and/or strategies have you put in place to improve your plans performance on the Follow-Up After Hospitalization

More information

(c) A small client to staff caseload, typically 10:1, to consistently provide necessary staffing diversity and coverage;

(c) A small client to staff caseload, typically 10:1, to consistently provide necessary staffing diversity and coverage; 309-019-0225 Assertive Community Treatment (ACT) Overview (1) The Substance Abuse and Mental Health Services Administration (SAMHSA) characterizes ACT as an evidence-based practice for individuals with

More information

Driving Out Clinical Variation to Drive Up Your Bottom Line

Driving Out Clinical Variation to Drive Up Your Bottom Line In Cooperation With: Executive White Paper Series, October 2017 Driving Out Clinical Variation to Drive Up Your Bottom Line Hospitals have always worked to be efficient. Now more than ever, it is increasingly

More information

TelePsychiatry in the Long Term Care Setting

TelePsychiatry in the Long Term Care Setting TelePsychiatry in the Long Term Care Setting Presented by: Richard Nockowitz, M.D. Founder & President, My Psychiatric Partner, LLC rnockowitz@mypsychiatricpartner.com Mobile: 614-648-2005 1) What is telepsychiatry?

More information

Your Rights and Responsibilities as a Patient at Sparrow Hospital

Your Rights and Responsibilities as a Patient at Sparrow Hospital Your Rights and Responsibilities as a Patient at Sparrow Hospital Sparrow s mission is to improve the health of the people in our communities by providing quality, compassionate care to every person, every

More information

EMERGENCY SERVICES PROGRAM (ESP)

EMERGENCY SERVICES PROGRAM (ESP) EMERGENCY SERVICES PROGRAM (ESP) Providers contracted for this level of care or service are expected to comply with all requirements of these service-specific performance specifications. Additionally,

More information

SENTARA HEALTHCARE. Norfolk, VA

SENTARA HEALTHCARE. Norfolk, VA SENTARA HEALTHCARE Norfolk, VA 1 Sentara Healthcare Overview 11 Acute Care Hospitals in Virginia with a total of 2572 licensed beds 1E Extended dstay hospital 9 Ambulatory Care Campuses; 5 with freestanding

More information

MAGELLAN UNIVERSAL SERVICES LIST - Includes Preferred HIPAA Compliant Codes. UB-04 Revenue Codes

MAGELLAN UNIVERSAL SERVICES LIST - Includes Preferred HIPAA Compliant Codes. UB-04 Revenue Codes Service Name & Detailed Magellan Description (see column heading explanations at end of this document) MAGELLAN UNIVERSAL SERVICES LIST - Includes Preferred HIPAA Compliant Codes Codes Used to Determine

More information

Chapter 6: Medical Necessity Criteria Introduction

Chapter 6: Medical Necessity Criteria Introduction Chapter 6: Medical Necessity Criteria Introduction Preamble "Mental health recovery is a journey of healing and transformation enabling a person with a mental health problem to live a meaningful life in

More information

CHILDREN'S MENTAL HEALTH ACT

CHILDREN'S MENTAL HEALTH ACT 40 MINNESOTA STATUTES 2013 245.487 CHILDREN'S MENTAL HEALTH ACT 245.487 CITATION; DECLARATION OF POLICY; MISSION. Subdivision 1. Citation. Sections 245.487 to 245.4889 may be cited as the "Minnesota Comprehensive

More information

KEY QUESTIONS TO ASK when choosing an orthopaedic program

KEY QUESTIONS TO ASK when choosing an orthopaedic program 7 KEY QUESTIONS TO ASK when choosing an orthopaedic program ASK THE RIGHT QUESTIONS so you can make the best choice The vast amount of information available to you makes choosing an orthopaedic surgery

More information

Behavioral Rapid Response Team

Behavioral Rapid Response Team May 2017 Behavioral Rapid Response Team Inpatient Behavioral Health Unit (IBHU) Presenters Michael Gallagher, BSN, NE-BC Director of Behavioral Health Services Michelle Gardner, BSN, RN-BC, NE-BC Clinical

More information

IV. Clinical Policies and Procedures

IV. Clinical Policies and Procedures A. Introduction The role of ValueOptions NorthSTAR is to coordinate the delivery of clinical services. There are three parties to this care coordination process: the Enrollee, the Provider(s), and the

More information

Quality Management and Improvement 2016 Year-end Report

Quality Management and Improvement 2016 Year-end Report Quality Management and Improvement Table of Contents Introduction... 4 Scope of Activities...5 Patient Safety...6 Utilization Management Quality Activities Clinical Activities... 7 Timeliness of Utilization

More information

Registered Nurse, Liaison Psychiatry, ED North Shore

Registered Nurse, Liaison Psychiatry, ED North Shore Date: July 2016 Job Title : Registered Nurse Department : Liaison Psychiatry Location : North Shore Hospital, Waitakere Hospital Reporting To Hours Direct Reports : None : Team Leader Rostered shifts,

More information

EMTALA and Behavioral Health. Catherine Greaves

EMTALA and Behavioral Health. Catherine Greaves EMTALA and Behavioral Health Catherine Greaves Need for EMTALA As individuals moved from tradition indemnity coverage to managed case plans, hospitals were forced to absorb cost of emergency care. ERs

More information

ACOs: California Style

ACOs: California Style ACOs: California Style ACO Congress John E. Jenrette, M.D. Chief Executive Officer Sharp Community Medical Group November 2, 2011 California Style California Style A CO California Style California Style

More information

Best Practices: Access Case Management

Best Practices: Access Case Management Best Practices: Access Case Management Sarah M. Clark, RN-BC, BSN, MHA/INF, CCM Manager, Care Coordination Education Sentara Healthcare August 15, 2013 1 Objectives Identify key components of an effective

More information

PATIENT AGGRESSION & VIOLENCE BEST PRACTICES NCQC PSO Safe Table July 2015

PATIENT AGGRESSION & VIOLENCE BEST PRACTICES NCQC PSO Safe Table July 2015 PATIENT AGGRESSION & VIOLENCE BEST PRACTICES NCQC PSO Safe Table July 2015 Minimize the impact of patient aggression and violence by focusing on various phases of the care process. RECOGNITION Understand

More information

Registered Nurse, Liaison Psychiatry Emergency Department NSH/ADU

Registered Nurse, Liaison Psychiatry Emergency Department NSH/ADU Date: August 2016 Job Title : Registered Nurse Department : Liaison Psychiatry Location : Emergency Department Hours of operation/shifts Reporting To Direct Reports : Nil : 24hr rotation Liaison Psychiatry

More information

Transforming traditional case management through local provider partnerships

Transforming traditional case management through local provider partnerships Transforming traditional case management through local provider partnerships Introduction The dramatic changes sweeping the health care industry are driving a strong interest in engaging patients at the

More information

Adopting Accountable Care An Implementation Guide for Physician Practices

Adopting Accountable Care An Implementation Guide for Physician Practices Adopting Accountable Care An Implementation Guide for Physician Practices EXECUTIVE SUMMARY November 2014 A resource developed by the ACO Learning Network www.acolearningnetwork.org Executive Summary Our

More information

MARIN BEHAVIORAL HEALTH AND RECOVERY SERVICES Department Update

MARIN BEHAVIORAL HEALTH AND RECOVERY SERVICES Department Update MARIN BEHAVIORAL HEALTH AND RECOVERY SERVICES Department Update P R E S E N T E D B Y : S U Z A N N E T A V A N O, P H D B E H A V I O R A L H E A L T H A N D R E C O V E R Y S E R V I C E S D I R E C

More information

Sandwell Secondary Mental Health Service Re-design consultation

Sandwell Secondary Mental Health Service Re-design consultation Service Re-design consultation 2 nd December 2013 28 th February 2014 GP Appointment with Service User Primary Care Step 1: Sandwell GP s will make a referral into BCPFT s Secondary Care Mental Health

More information

Ohio Department of Mental Health (ODMH) Accomplishments

Ohio Department of Mental Health (ODMH) Accomplishments Ohio Department of Mental Health (ODMH) Accomplishments Since 2007, ODMH has achieved more than $30 million in operational cost savings in its state psychiatric hospitals and central office, while maintaining

More information

Inpatient Rehabilitation Program Information

Inpatient Rehabilitation Program Information Inpatient Rehabilitation Program Information The Inpatient Rehabilitation Program at TIRR Memorial Hermann-Greater Heights has a team of physicians, therapists, nurses, a case manager, neuropsychologist,

More information

Southwest Texas Regional Advisory Council

Southwest Texas Regional Advisory Council Executive Summary In 1989, the Texas legislature identified a need to ensure trauma resources were available to every person in Texas. The Omni Rural Health Care Rescue Act, directed the Bureau of Emergency

More information

Behavioral Health Provider Training: Program Overview & Helpful Information

Behavioral Health Provider Training: Program Overview & Helpful Information Behavioral Health Provider Training: Program Overview & Helpful Information Overview The Passport Behavioral Health Program provides members with access to a full continuum of recovery and resiliency focused

More information

Structural Heart Program Staffing Considerations- Effective Models for Clinic, Procedure and Post Procedure Care

Structural Heart Program Staffing Considerations- Effective Models for Clinic, Procedure and Post Procedure Care Structural Heart Program Staffing Considerations- Effective Models for Clinic, Procedure and Post Procedure Care Deborah Campbell Inova Fairfax Medical Campus Edwards Healthcare Leadership Series September

More information

Mobile Crisis Intervention

Mobile Crisis Intervention Mobile Crisis Intervention Providers contracted for this level of care or service will be expected to comply with all requirements of these service-specific performance specifications. Additionally, providers

More information

HOW A PROVINCIAL APPROACH TO PATIENT FLOW IS REDUCING CONSERVABLE BED DAYS AND SAVING SIGNIFICANT COSTS CASE STUDY

HOW A PROVINCIAL APPROACH TO PATIENT FLOW IS REDUCING CONSERVABLE BED DAYS AND SAVING SIGNIFICANT COSTS CASE STUDY Alberta Health Services HOW A PROVINCIAL APPROACH TO PATIENT FLOW IS REDUCING CONSERVABLE BED DAYS AND SAVING SIGNIFICANT COSTS CASE STUDY CASE STUDY (AHS) was established in 2009 as the first provincial,

More information

COMMUNITY BENEFIT MENTAL HEALTH. Report from the First Round of CHNAs and Implementation Strategies. By STEPHANIE DONAHUE

COMMUNITY BENEFIT MENTAL HEALTH. Report from the First Round of CHNAs and Implementation Strategies. By STEPHANIE DONAHUE COMMUNITY BENEFIT MENTAL HEALTH Report from the First Round of CHNAs and Implementation Strategies By STEPHANIE DONAHUE In the September-October 2015 issue of Health Progress, we evaluated the community

More information

MBHP Massachusetts Emergency Services Program Overview Presentation. August 2016

MBHP Massachusetts Emergency Services Program Overview Presentation. August 2016 MBHP Massachusetts Emergency Services Program Overview Presentation August 2016 Emergency Services Program (ESP) Mission and Purpose The Mission of ESP is to: Deliver high-quality, culturally competent,

More information

PART 512 Personalized Recovery Oriented Services

PART 512 Personalized Recovery Oriented Services PART 512 Personalized Recovery Oriented Services (Statutory authority: Mental Hygiene Law 7.09[b], 31.04[a], 41.05, 43.02[a]-[c]; and Social Services Law, 364[3], 364-a[1]) Sec. 512.1 Background and intent.

More information

902 KAR 20:180. Psychiatric hospitals; operation and services.

902 KAR 20:180. Psychiatric hospitals; operation and services. 902 KAR 20:180. Psychiatric hospitals; operation and services. RELATES TO: KRS 17.500, 198B.260, 200.503, 202A, 202B, 209.032, 210.005, 211.842-211.852, 216.380(7) and (8), 216B.010-216B.131, 216B.175,

More information

Webinar 1-DLF Learning Collaborative. Liz Stallings, RN, BSN: Behavioral Health Consultant June 24, :30 PT

Webinar 1-DLF Learning Collaborative. Liz Stallings, RN, BSN: Behavioral Health Consultant June 24, :30 PT Webinar 1-DLF Learning Collaborative Liz Stallings, RN, BSN: Behavioral Health Consultant June 24, 2015 1-2:30 PT Introductions Liz Stallings RN, BSN Director Behavioral Health Services, HFS Consultants

More information

POLICY AND PROCEDURE RESTRAINT/SECLUSION, MEDICAL CENTER PATIENT CARE Effective Date: March 2010

POLICY AND PROCEDURE RESTRAINT/SECLUSION, MEDICAL CENTER PATIENT CARE Effective Date: March 2010 Number: MS 08:03:05 Submitted by: BEHAVIORAL HEALTH CLINICAL PRACTICE TEAM Issuing Department: PATIENT CARE SERVICES Approved By: Reviewed by: Date: Patient Care Practice & 12/09 Outcomes David W. Cress,

More information

BERKELEY COMMUNITY MENTAL HEALTH CENTER (BCMHC) OUTPATIENT PROGRAM PLAN 2017

BERKELEY COMMUNITY MENTAL HEALTH CENTER (BCMHC) OUTPATIENT PROGRAM PLAN 2017 BERKELEY COMMUNITY MENTAL HEALTH CENTER (BCMHC) OUTPATIENT PROGRAM PLAN 2017 REVIEWED AND UPDATED NOVEMBER 2017 OUR MISSION PHILOSOPHY The staff of the Berkeley Community Mental Health Center, in partnership

More information

PerformCare Provider Network (MH Inpatient Psychiatric Providers) Scott Daubert, VP Operations

PerformCare Provider Network (MH Inpatient Psychiatric Providers) Scott Daubert, VP Operations Memorandum To: From: Date: July 1, 2013 Subject: PerformCare Provider Network (MH Inpatient Psychiatric Providers) Scott Daubert, VP Operations PC-11 Use of CRNP s for Inpatient Hospital Care Claims Payment

More information

PSYCHIATRY SERVICES UPDATE

PSYCHIATRY SERVICES UPDATE PSYCHIATRY SERVICES UPDATE Mark Leary MD, Interim Chief Kathy Ballou RN, Director of Nursing Anton Nigusse Bland MD, PES Medical Director Emily Lee MD, Inpatient Psychiatry Medical Director TRUE NORTH

More information

Future Proofing Healthcare: Who Knows?

Future Proofing Healthcare: Who Knows? Future Proofing Healthcare: Who Knows? Marcel Loh Chief Executive, Swedish Suburban Hospitals & Affiliates Swedish Health Services 2 3 4 Things do not happen. Things are made to happen. John F. Kennedy

More information

EMERGENCY DEPARTMENT CASE MANAGEMENT

EMERGENCY DEPARTMENT CASE MANAGEMENT EMERGENCY DEPARTMENT CASE MANAGEMENT By Linda Sallee, Haley Rhodes, Sapna Patel, Cathleen Trespasz Healthcare consumers are becoming more empowered to have healthcare on their terms. With telemedicine,

More information

Children Come First Covered Services Fee Schedule

Children Come First Covered Services Fee Schedule Children Come First Covered Services Fee Schedule Covered Service: Assessment Inpatient Billing Unit Rate: [per hour] 99221 99222 99223 Neurological, psychiatric, developmental, functional behavioral,

More information

Mental health crisis care: physical restraint in crisis A briefing for frontline staff working in mental health care June 2013 mind.org.

Mental health crisis care: physical restraint in crisis A briefing for frontline staff working in mental health care June 2013 mind.org. Mental health crisis care: physical restraint in crisis A briefing for frontline staff working in mental health care June 2013 mind.org.uk/crisiscare At our recent congress, Royal College of Nursing members

More information

Children's Crisis Residential Services Study

Children's Crisis Residential Services Study NAMI MINNESOTA and ASPIRE MN Children's Crisis Residential Services Study Report to the Minnesota Department of Human Services June 2017 Table of Contents Executive Summary... 3 Introduction...6 Background...11

More information

Brief Overview: Mental Health Urgent Care

Brief Overview: Mental Health Urgent Care Brief Overview: Mental Health Urgent Care John Boyd, Psy.D, MHA, FACHE Sutter s System Chief Mental Health Officer Email: boydj@sutterhealth.org Phone: (916) 208-0267 johnboydpsyd Historical Context Insufficient

More information

DEPARTMENT OF HEALTH AND HUMAN SERVICES Centers for Medicare & Medicaid Services. Discharge Planning

DEPARTMENT OF HEALTH AND HUMAN SERVICES Centers for Medicare & Medicaid Services. Discharge Planning DEPARTMENT OF HEALTH AND HUMAN SERVICES Centers for Medicare & Medicaid Services ICN 908184 October 2013 This page intentionally left blank. This booklet was current at the time it was published or uploaded

More information

MEMBER WELCOME GUIDE

MEMBER WELCOME GUIDE 2015 Dear Patient; MEMBER WELCOME GUIDE The staff of Scripps Health Plan and its affiliate Plan Medical Groups (PMG), Scripps Clinic Medical Group, Scripps Coastal Medical Center, Mercy Physician Medical

More information

-OPTUM PIERCE BEHAVIORAL HEALTH ORGANIZATION

-OPTUM PIERCE BEHAVIORAL HEALTH ORGANIZATION -OPTUM PIERCE BEHAVIORAL HEALTH ORGANIZATION CARE MANAGEMENT AND SERVICE PLANNING POLICY Policy: CM-10 Section: Care Management and Service Planning Approved by Bea Dixon, Executive Director Effective

More information

Navigating the Hospital Readmission Reduction Program

Navigating the Hospital Readmission Reduction Program Navigating the Hospital Readmission Reduction Program Since the Affordable Care Act passed in 2010, a hospital s 30-day readmission rate has become synonymous with quality of care. Beginning in 2012, the

More information

IHI Expedition Expedition: Making Mental Health Care Safer in the Hospital Setting Session 6: Being Proactive and Avoiding Crises

IHI Expedition Expedition: Making Mental Health Care Safer in the Hospital Setting Session 6: Being Proactive and Avoiding Crises February 24, 2015 IHI Expedition Expedition: Making Mental Health Care Safer in the Hospital Setting Session 6: Being Proactive and Avoiding Crises James F. O Dea, PhD, MBA Michael Claeys, MBA, LPC Kelly

More information

DRUG MEDI-CAL ORGANIZED DELIVERY SYSTEM (DMC-ODS) PERFORMANCE METRICS. (version 6/23/17)

DRUG MEDI-CAL ORGANIZED DELIVERY SYSTEM (DMC-ODS) PERFORMANCE METRICS. (version 6/23/17) 1 Access Enrollment information to include the number of DMC-ODS beneficiaries served in the DMC-ODS program Clients Served: 1. Number of DMC-ODS beneficiaries served (admissions) by the DMC- ODS County

More information

PBS Support within Nursing Homes. Dave Mackowski. Warren Bird M.S. State of Oregon Department of Human Services March, 2011.

PBS Support within Nursing Homes. Dave Mackowski. Warren Bird M.S. State of Oregon Department of Human Services March, 2011. PBS Support within Nursing Homes Dave Mackowski Warren Bird M.S. State of Oregon Department of Human Services March, 2011 Before we begin We are going to talk today about how a behavior specialist: Can

More information

To Psychiatric Hospitalizations

To Psychiatric Hospitalizations Santa Cruz County Emergency Santa Cruz County 24/7 Access Line 800-952-2335 911 (dangerous behavior, weapons, emergencies) To Psychiatric Hospitalizations Child s Therapist # Psychiatrist s # Insurance

More information