JOB DESCRIPTION. Quality Improvement Lead. Hafod Care Association Ltd. Director of Nursing and Residential Care. Main Objectives of the Post

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1 JOB DESCRIPTION POST: EMPLOYER: RESPONSIBLE TO: Quality Improvement Lead Hafod Care Association Ltd Director of Nursing and Residential Care Main Objectives of the Post To drive the quality agenda and add to commercial success across Hafod Care. To support the achievement of strategic plans through improving organisational performance. To be the linchpin between service areas to enable the formulation and agreement of comprehensive quality procedures. Develop and lead on policy development and improvement initiatives in line with integrated governance strategy. To lead on the development and delivery of training activities. Promote innovative practice. Principal Responsibilities Quality 1. To play a key role in providing necessary support and challenge to care and support services so that Hafod Care fulfils its responsibilities of governance to highest standards. 2. Assist the Senior Management Team in setting organisational priorities for improvement and be a key contributor to building capability for quality improvement methodology across the organisation. 3. To support and challenge registered and service managers in the delivery of quality care and support services. 4. To ensure that robust and effective improvement planning is in place for regulation visits. 5. Particular focus on ensuring pathways are developed to support person centred care and outcomes. 6. To encourage the sharing of information and knowledge across Hafod Care to ensure the best possible outcomes for the clients we care and support. 7. To promote quality achievement and performance improvement across the organisation. 8. To collate quality dashboards and reports in line with integrated governance process. 9. To be aware of trends, patterns identified from the monitoring of reports/ data and report to the Directors with suggested actions to address if required. 10. To undertake audits as requested by the Directors.

2 Training and Development 1. To line manage and support Hafod Care trainers in the delivery of quality training initiatives across the organisation. 2. To support the continuous professional development of registered nurses, managers and staff. 3. To develop policies, procedures, tools and training to be used throughout Hafod Care to ensure continuous improvement. 4. To design training programmes across the care pathway and to support entry to nurse training. 5. Identify and source appropriate training for specific sites and services. 6. Lead on working groups, training improvements in documentation, process and practice. 7. To nurture talent in staff to enable them to contribute to the provision of a quality service. 8. To work closely with Hafod Resources team in particular Learning and Development Manager and Head of Corporate Services. 9. To deliver training as required. General 1. To ensure that all governance and professional standards are adhered to and robust arrangements are in place for auditing, reporting and review. 2. To co-operate with Hafod Care in complying with relevant health and safety legislation, policies and procedures in the performance of the duties of the post. 3. To behave in accordance with the company s values. 4. To ensure compliance with Hafod Care s policies and procedures at all times. 5. To maintain confidentiality and observe data protection and associated guidelines where appropriate The duties in this job description are not exhaustive and may be altered at any time to reflect the changing needs of the Association.

3 PERSON SPECIFICATION: QUALITY IMPROVEMENT LEAD ESSENTIAL DESIRABLE Degree level or equivalent QUALIFICATIONS WORK EXPERIENCE Registered Nurse Training qualification e.g. ILM, Level 5 QCF or equivalent management qualification Relevant experience in health and/or social care sector Demonstrable experience of leading or supporting on quality improvement initiatives in a healthcare setting. ***** Understanding of the Not for Profit Sector SKILLS AND KNOWLEDGE Quality Management Systems Excellent communicator Presentation skills High attention to detail Excellent literacy and numeracy skills Deadline driven with effective time management skills IT literate with strong administration skills (manual and computerised) Proven experience of applying analytical thinking and using creative problem solving skills to adopt a solution focused approach to achieving goals Auditing and compliance

4 Self-motivated, organised and flexible Resilient SPECIAL APTITUDES Confidence in ability to influence the decision-making process in both formal and informal settings both internal and external OTHER REQUIREMENTS Time management Team player Ability to form positive relationships Commitment to equality Full, valid UK drivers licence and use of a vehicle *****

5 PAY AND CONDITIONS: Quality Improvement Lead 1. The salary for this position will be in the range of 40,950 per annum, dependent on experience. 2. The hours of work will be 36 per week, as agreed with management. Please note that the Association reserves the right to alter the arrangement of these hours if it is in the best interests of the Association to do so. 3. Your minimum paid holiday entitlement will be 28 days per annum plus bank and public holidays. In addition to the basic entitlement, staff with more than two years' continuous service at the beginning of the leave year will qualify for one additional day's leave for each following complete year of service up to a maximum of ten working days [pro rata for part time staff]. 4. You will be required to be in possession of a current valid driving licence and provide your own car. You will be reimbursed for mileage undertaken on the Association's business under the Fixed Profit Car Scheme under which the Association can pay tax free mileage allowance. For 2015/16 this allowance is 45p per mile for the first 10,000 miles and 25p per mile thereafter. 5. Employees are entitled to join the Association's company pension scheme after three months employment with the Association. 6. Upon appointment you will become a member of the Association's group life insurance scheme which entitles your next of kin to receive a sum of money equal to twice annual salary in the event of your death whilst an employee of the Association. 7. Eligible employees are entitled to join the Group Private Health Scheme, and, on payment of the necessary contribution, extend cover to members of their family.