Comprehensive Resource Management and Credentialing System

Transcription

1 Comprehensive Resource Management and Credentialing System Policy Kansas Division of Emergency Management

2 Table of Contents Policy Outline... iv List of Acronyms... v Privacy Agreement... 1 Access and Permissions... 1 Policy... 3 Procedure... 4 Identification... 4 Identification / Credential Card... 4 Identification / Credential Card Appearance... 5 Front of Card... 5 Back of Card Verification Revocation Card Disposal Deployment Access Affiliation rapidtag Personnel rapidtag Equipment rapidtag Company rapidtag KDOR Sunflower Passport Tags Attachments Attachment 1: Organization Name Template Attachment 2: Law Enforcement Card Definitions Attachment 3: CRMCS Health Discipline Application ii

3 This document was drafted by the Comprehensive Resource Management and Credentialing System (CRMCS) project charter group. This project group was established by the Kansas Division of Emergency Management (KDEM) and includes representatives from KDEM, Midwest Card and ID solutions, Kansas Department of Revenue (KDOR), Kansas Highway Patrol (KHP), The Adjutant General s office, Kansas Department of Health and Environment (KDHE), each Kansas Homeland Security Regional Council, and Kansas Emergency Management Association (KEMA). This group will meet annually to review and revise this document. The project charter is on file with KDEM. bryan.d.murdie.nfg@mail.mil or telephone to request a copy. Policy time line: Drafted: 19 Aug 2011 Finalized: 30 Jan 2012 Revised: 30 Jul 2012 (Attachment 3 update) Revised: 8 Feb 2013 annual revision Revised: 18 Mar 2013 Revised: 25 Nov 2013 iii

4 Policy Outline The Comprehensive Resource Management and Credentialing System (CRMCS) is a tool created to enhance the resource management efforts of county, city, and state organizations. This tool allows emergency response agencies, county emergency managers, state and private/not for profit resource managers the ability to credential personnel, provide information on availability of assets and personnel prior to and during an emergency, the ability to track those assets on scene, and near real-time incident visibility via the internet. The resource information is housed in resourcemgr web (RMW) and the intertrax exchange system. This credentialing policy outlines the establishment and intended use of the credentials that are to be stored within the CRMCS and printed on the credential cards. The CRMCS was built to further implement the intent outlined in the following Kansas Statutes: , (c) (2), , , and The system is also consistent with National Fire Protection Association (NFPA) and 1561 requirements. The CRMCS provides a platform to facilitate the following Homeland Security strategic goals: Goal 3.4: Expand, strengthen, and / or sustain capabilities and resources, ensuring a flexible, reliable, and effective response 3.4.1: Resource Tracking 3.4.2: Credentialing of Personnel Goal 3.5: Improve / enhance resource management and accountability Goal 3.6: Establish and improve a system for developing and deploying specialized resources Goal 4.3.5: Patient tracking requirements presented to KHP, KDEM, and KDHE leadership to outline system, equipment, and training requirements Goal 5.5: Continue and enhance local, regional, and inter-state collaborative initiatives for prevention, preparedness, response, and recovery 5.5.3: Kansas is part of the EMAC and will continue to support its efforts Goal 6.9: Develop a working template to deploy logistical support to communities post disaster The CRMCS supports the Kansas Response Plan (KRP) by providing for consistent application ESF 7 standards in preparation for response to and recovery from an incident. The CRMCS provides accountability for personnel and resources on-scene at an incident using the intertrax exchange system or manual accountability. It provides the opportunity to shorten the timeline for response and improve situational awareness of available local and state resources. iv

5 List of acronyms: CIKR Critical Infrastructure, Key Resource CRMCS Comprehensive Resource Management and Credentialing System ESF Emergency Support Function ICS Incident Command System KCPOST - Kansas Commission on Police Officer Standards and Training KDEM - Kansas Division of Emergency Management KDHE Kansas Department of Health and Environment KDOR - Kansas Department of Revenue KEMA Kansas Emergency Management Association KHP Kansas Highway Patrol KLERWG Kansas Law Enforcement Resources Working Group K-SERV - Kansas System for the Early Registration of Volunteers LEO Law Enforcement Officer NIMS National Incident Management System NFPA National Fire Protection Association RMW resourcemgr web IDCC Identification / Credential Card Website Information: resourcemgr web kansas.responders.us Kansas-MAP - Emergency Management Portals - and K-SERV - webeoc v

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7 Resource Manager Web Privacy Agreement: ATTENTION: resourcemgr web (RMW) contains personal information on individuals whose information is stored in it. The use of this information is strictly for Emergency Management purposes inside the state of Kansas. By entering into this system, you agree to not release any personal information to include, but not limited to: names, home addresses, telephone numbers, or personal medical information outside of RMW without prior written approval of KDEM. In addition personal information may be exempt from public release under the Kansas Open Records Act (K.S.A et seq.). Requests for information on this system from any outside entity should be forwarded to KDEM for its consideration. Questions on this policy should be directed to Bryan Murdie at or telephone: Any violation of this policy may subject you to the loss of use of this system. Access and Permissions for RMW: A county CRMCS lead (typically the emergency manager) must receive training on the system before being granted access to RMW. Once training is completed the county lead will be given a username and password and granted permissions for the organization(s) within their jurisdiction. Access to information in RMW is managed in a parent-child hierarchy. See figure 1: System Administrator Kansas Division of Emergency Management State Level Organizations I.e. KHP, KDHE, and KDOT County Organization Admin I.e. Emergency Management Regional Level Organizations I.e. United Methodists, IMT County Level Organizations I.e. Sheriff, Public Works City Level Organizations I.e. Mayor, City Clerk 1 Figure 1

8 There are five levels of permission in RMW. From greatest system responsibility to least they are: Admin, Organization Admin, Admin No Delete, Data Input / Print, and View Only. Admin: This is reserved for the System Administrator and provides access to all information in the RMW database. Organization Admin: This allows the user admin access to a specific organization. They can create, read, update, delete, and print all information in that organization only. Admin No Delete: This allows the user the same permission as the Organization Admin EXCEPT that they cannot delete any information for a specific organization. This would be used to ensure information integrity by only allowing the Organization Admin the permission to delete information. Data Input / Print: This permission allows for data entry without admin permissions for a specific organization. An example of who could be granted this permission would be part-time staff or intern whose only responsibility would be to input data or print Identification / Credential Cards. View Only: This allows for View Only of information for a specific organization EXCEPT for medical data. An example of who could be granted this permission would be Regional Coordinators or someone from outside that specific organization like a neighboring county. Permissions are granted for specific organizations. A user will not be able to see data in an organization they do not have permission to. Permission follows the parent-child hierarchy, in that, a user can only see data in organizations that are below (children) of the organization that user has permission to if granted permission to include all children. This is done to ensure visibility to organizations in the user s jurisdiction. In order to view of another organizations data the user must make a request to an administrator with permission at least one step above (parent) of the organization they are requesting access to. Different levels of permission can be granted for different organizations. A user can have organization admin access to one (or more) organization(s) and have view only (or other level) into another organization. 2

9 I. Policy A. The Adjutant General of Kansas authorizes the Kansas Division of Emergency Management (KDEM) to be the jurisdiction having authority, to develop, direct, and maintain a system of issuing credentials to emergency personnel in Kansas, in accordance with the National Incident Management System (NIMS). B. KDEM shall institute a program to grant authority to agencies and organizations to issue Identification / Credential Cards for persons in specific positions to be deployed for intrastate mutual aid. C. There are specific certification and licensure requirements for numerous positions that people fill in response to a disaster. These positions fall under the licensing and certification authority of several state agencies in Kansas. This is not an individual agency policy, but the coordination of those positions that individual agencies are currently providing credentials for. D. Credentialing validates the identity and attributes (such as affiliations, skills, or privileges) of individuals or members of teams. Credentialing is essential to the emergency management community. It allows the community to plan for, request, and receive resources needed for emergency assistance. Credentialing ensures that personnel resources match requests and supports effective management of officially dispatched responders. E. Credentialing involves providing documentation that identifies, authenticates, and verifies the qualifications of emergency response personnel. The FEMA NIMS standards call for typing of incident management personnel, emergency response providers, other personnel (including temporary personnel), and resources needed for emergency response. F. The credential cards are the property of the agency / organization that issues them. The responsibility for verifying a person s qualifications lies ultimately with the agencies / organizations that issue the card. G. Requests for changes to be made to this document can be sent to bryan.d.murdie.nfg@mail.mil. This document will be reviewed and revised annually by the CRMCS project charter group. H. Kansas counties in the Kansas City Metro Region will have an IDCC that is fully interoperable but will have a different footer that will read Greater Kansas City Responder ID. These cards should be accepted and treated in the same manner as the Kansas IDCC. 3

10 II. Procedure A. Identification Identity verification shall be conducted utilizing the standards established by the Kansas Department of Revenue; the State issued Drivers License or ID number is recommended to be used as the personnel ID unique identifier for personnel in resourcemgr web. If a Kansas Drivers License or ID number is not used the connection between RMW and KDOR will not be made. (see pg. 17) B. Identification / Credential Card (IDCC) Authorized agencies shall issue IDCC based on the positions within one of the following eight discipline areas. for each discipline area are defined by a working group chartered by the Commission on Emergency Planning and Response. If an individual works for more than one organization, they will have an IDCC for each organization that they work for. One IDCC covering multiple organizations is not permitted due to liability and qualification management. (More than one IDCC or passport tag is recommended if manual accountability is employed): 1. Fire shall be utilized for those individuals to be credentialed in Fire Fighting positions 2. Law shall be utilized for individuals to be credentialed in Law Enforcement Positions (See Attachment 2: Law Enforcement card definitions) 3. Health & Med shall be utilized for Kansas System for the Early Registration of Volunteers (KSERV) verified individuals to be credentialed in Medical position. (See Attachment 3: Health Discipline Application) 4. EM shall be utilized for individuals to be credentialed in Emergency Management positions 5. Vol shall be utilized for individuals to be credentialed as Volunteers 6. Gov shall be utilized for Government positions 7. Private shall be utilized for those individuals to be credentialed as Private Industry 8. Mil shall be utilized by those individuals to be credentialed as Military members as determined by the Kansas National Guard. 4

11 C. Identification / Credential Card Appearance 1. Front of Card a) Picture The IDCC shall not be valid unless a picture is included on the card. (1) Photos should include head and shoulders and be on a white background. Hats are not to be worn. (Federal recommendation) (2) It is encouraged that organizations use uniform clothing whenever possible. (3) Photos need to be cropped to meet the requirements of the system. An example is listed below. More information on how to crop photos is listed on the kansas.responders.us website. Photo Elements Crop to 4:3 ratio Resize to 640x480 (if needed) pixels Head, shoulders, no hat, and on a white background pixels 5

12 b) Last Name / First Name In order to enable the connection between RMW and the KDOR system, so that the sunflower can be added to the back of the drivers, the name listed on the IDCC must match exactly what is listed on the individual s Kansas drivers. If the individual does not carry a Kansas drivers, the Last Name and First Name must match exactly what is on the State issued ID that was provided for identification. c) Personnel ID The State issued Drivers License or ID number is recommended to be used as the personnel ID unique identifier for personnel in RMW. The ID for personnel must match the Kansas drivers number to enable the connection between RMW and the KDOR system so that the sunflower can be added to the back of the drivers. The number must be entered in one of two ways: (1) K (2) K The KDOR system will not accept numbers that do not meet the above criteria. If the individual does not carry a Kansas drivers, the Personnel ID must match exactly what is on the State issued ID that was provided for identification. d) Organization Logo There are three categories of logos that shall be used for an organization logo. Final decisions will be made by the system card issuer. Order of preference is as follows: (1) Organization specific Logo (2) City or County Logo (if applicable) (3) Nationally recognized logo (Fire, Public Health, EMS, Etc.) 6

13 e) Rank / Title This field will be designated for position titles. Some options will be preloaded into the system. If the NIMS job title is appropriate it should be listed here. f) Organization Name If the organization is affiliated with a county, city or regional group, that affiliation must be noted in this field. The Organization Name field should have the name of the organization if it is a private group. This field is limited to a maximum of characters including spaces. Only commonly accepted abbreviations will be accepted. This information will be tied to the header of the card. Whatever is entered here will be printed at the top of the card as the header. (See Attachment 1: Organization Name Template) g) Issue Date The Issue Date is to be set when the qualifications are verified. If a reprinted card is issued for the same individual it must contain the original issue date. (I.e. use existing issue and expiration date) h) Expire Date The Expire Date is to be set on the day of printing, and shall not exceed 4 years from the issue date. The date can be set shorter than 4 years to expire at the same time as a qualification such as a or Certification. (See Attachment 3) This does NOT include card re-prints for lost, stolen, or damaged cards. If a reprint card is issued for the same individual, it must contain the original expire date. At the end of the 4- year (or shorter) period, credentials and qualifications must be reviewed and re-vetted. Only then can a new card be printed with a new Expire Date. i) Color Coding Card colour scheme is set by each card design. These colours are not changeable. Schemes will be as listed in table 1: 7

14 j) Text classification Table 1 Clear-text classification is set by each card design. These classifications are not changeable. The purpose is to provide a non-color clear text definition of an individual s discipline. Classifications will be as listed in table 1: Color Discipline Text Classification Organization examples Red Fire Fire City Fire, County Fire, Volunteer Fire Services Blue Law Enforcement Law Police, Sheriff, Patrolman *See Attachment 2: Law Enforcement Definitions Green Medical Health & Med KSERV verified medical personnel *See Attachment 3: Health Discipline Application Yellow Emergency Management EM Designated EM offices, Recognized IMT groups White Volunteer Vol Red Cross, CERT, MRC, Salvation Army, etc. Governor, Senator, Representative, County Gray Government Officials and Commissioner, County Clerk, Dispatcher, (any employees government employee not included in other Gov discipline) Brown Pre- Identified Private Industry Responders Private Aggreko, Westar Black Military Mil National Guard members 8

15 k) Personnel barcode The barcode on the front of the card is automatically generated in Resource Manager. Examples of both the PDF-417 and the QR Barcode are listed below. (See the resourcemgr web User Guide for more information on what is included in each item in the barcode) It contains as a minimum: (1) Barcode Expiration (2) Organization Country Code (3) Organization State Code (4) Organization Type Code (5) Organization ID (6) Organization Name (7) Personnel ID (8) Last Name (9) First Name (10) Rank (11) Date of Birth PDF-417 Barcode QR Barcode 9

16 l) Other ID Other ID is assigned in the software as an optional field. This can be used as place to display a radio number, patrol number, or any other pertinent reference number for that individual. (This is not an option on Passport tags) m) Lamination Other ID The IDCC will not be valid without the First Responder / Authorized Personnel or Cardwaves hologram laminate. This laminate provides an additional level of security for the card. It also enhances the durability of the card. n) Footer The Footer along the bottom of the card will read the name of the state / jurisdiction where the card was issued. This will be used to assist in identification when responders are called to cross jurisdictional boundaries and / or state lines for aid and assistance. The Kansas IDCC will have Kansas as the footer. 2. Back of Card The back of the law enforcement IDCC will look different than all other cards. It will have the commission statement "THE HOLDER OF THIS CARD IS A COMMISSIONED LAW ENFORCEMENT OFFICER AND HAS STATUTORY POWERS OF ARREST AND IS AUTHORIZED TO CARRY A FIREARM printed at the top of card. (See Attachment 2 for definitions on who is eligible for the law enforcement IDCC) a) Qualification Field The qualification field contains qualifications as identified by both the card holder, and the card holder s organization of affiliation. There is a high-to-low hierarchy in qualifications of Federal then State then Local. State qualifications shall not supersede federal qualifications and Local qualifications shall not supersede State or Federal qualifications. If a person or piece of equipment meets a Federal qualification then that will be the qualification it is given. 10

17 (1) State, local and regional qualifications are developed by various defined groups. (a) State qualifications will be defined and outlined by the working groups chartered by the CEPR in coordination with ESF partners. (b) Regional Qualifications will be defined by local, regional, or state response groups, regional IMT groups, and volunteer organizations with official memberships. (c) Local qualifications will be defined at the local level by local organizations. (2) Requests to add local qualifications to RMW can be made by filling out the Qualification Addition Spreadsheet listed under the resource tab of kansas.responders.us and sending it to (3) All qualifications can have a deadline of membership, or expiration date put into RMW, however, these qualifications will remain active on the IDCC until the card itself expires. It is the organization s responsibility to track the qualifications of the personnel they are creating credentials for to ensure that they still maintain the assigned level of qualification. (4) NIMS guidance on credentialing does not confer the authority or privilege to practice any profession. Only the receiving department, agency or jurisdiction can extend that privilege or authority after evaluating the person s information. (5) Two key elements in the qualification process include typing personnel and resources and certifying that personnel, in fact possess, at least the minimum level of training, (experience, licensure, certification and fitness) to perform the job. b) Other ID Code 128 Barcode The Other ID barcode is an option upon printing the IDCC to encode the Other ID on the front of the card into a code128 barcode on the back. The template option OtherID_code128 must be selected when printing. This barcode has several particular applications to include time clock and Other ID Barcode 11

18 patient medication tracking. The intended use of this barcode should be identified by the issuing agency / organization. c) Medical Barcode The Medical Barcode is automatically generated from the Resource Manager software. (See the resourcemgr web User Guide for more information on what is included in each item in the barcode) It contains the following OPTIONAL information: (1) Gender (2) Blood Pressure (3) Blood Type (4) Allergy Conditions (5) Medical Conditions (6) Physician (7) Insurance (8) Height (9) Weight (10) Emergency Contact Name (11) Emergency Contact Phone * Card holders should be advised that the information contained in the barcode is not encrypted and can be read. It is not protected should you choose to disclose it. When using Mobile express only personnel with the STI MED qualification can read the information in the medical barcode. 12

19 D. Verification Verification of personnel ensures personnel possess a minimum level of training, experience, physical and medical fitness, and capability appropriate for a particular position This requires organizations to test and evaluate their personnel against the qualifications established by the typing efforts. Additionally organizations must authenticate qualifications through a formal process to approve and provide signature for personnel qualifications. Reference: National Incident Management System, December E. Revocation A critical component of identity and qualifications is revocation. Organizations need to have a process in place to revoke credentials when certain events occur. No more than 18 hours after a person is relieved of their position, no matter the condition of their release, it is the organization that issued that card s responsibility to get the card back and destroy it using the guidelines listed in paragraph F. Likewise, if an individual s qualifications change, their credentialing information should also be updated in the affected databases or records within 30 days. F. Card Disposal Expired, revoked, or returned credential cards should be shredded if possible but will be destroyed by cutting through the barcode as a minimum so that the card can no longer be read by the system. NOTE: If the credential is printed on a proximity card it will be destroyed in the same way as the standard card. 13

20 III. Deployment In addition to the legally mandated requirements of the credentialing effort, there are other aspects that need to be addressed in the credentialing process. Under NIMS, these include the authorization to deploy, control of access to an affected area, affiliation of personnel deploying as part of an organization, and revocation of IDCCs when necessary. Appropriately issued credentials do not authorize an individual or a team to self deploy. Each agency authorized to issue credentials shall have a policy in place that dictates how credentialed staff associated with their agency are authorized to deploy to an incident. A. Access NIMS intentionally limits access to a disaster to only personnel who have been credentialed and authorized to deploy through a formal agreement between the requesting and providing agencies. The agreements can range from automatic mutual aid agreements, the Emergency Management Assistance Compact and mission assignments to Federal agencies to provide Direct Federal Assistance. Personnel that arrive to check in that have not been credentialed and authorized are to be turned away at the discretion of the Incident Commander. No one should be granted access to an incident that has not been credentialed, either with an IDCC or a rapidtag, to ensure accountability. B. Affiliation KDEM recognizes the need for processes to address the full range of access control, both for individuals who provide support to the incident command structure and for those who require access for specific purposes outside of the NIMS/ICS structure. It may not be practical to confirm the qualifications of individuals or groups of people responding to an event. In these cases, documented affiliation (identification) with an organization or entity responding to or affected by the event provides proof of qualification and authorization to deploy. For example, contractors working to restore power for a critical infrastructure, key resource (CIKR) utility company would gain access based on their affiliation with the CIKR Company. C. rapidtag RapidTag cards are incident specific IDCCs that are used to account for personnel, equipment, or companies that have not been issued or do not have the RMW IDCC on hand. An individual s qualifications and mission tasking need to be verified prior to issuing a rapidtag. 14

21 The Personnel rapidtag contains: (1) Incident Name (2) Organization (3) Organization Type specific icon (4) First Name Last Name (5) Rank (6) Role (7) Location (8) Expiration The Personnel barcode will contain the following: (9) Organization Country (10) Organization State (11) Organization Type (12) Organization ID (13) Personnel ID (14) First and Last Names (15) Rank (16) Date of Birth (17) Qualifications 15

22 The Equipment rapidtag contains: (1) Incident Name (2) Organization (3) Organization Type specific icon (4) Description (5) Make Model (6) Role (7) Location (8) Expiration The Equipment barcode will contain the following: (9) Organization Country (10) Organization State (11) Organization Type (12) Organization ID (13) Organization Name (14) Equipment ID (15) Make (16) Model (17) Description (18) Manufacture Date (19) Equipment Type (20) Date in Service (21) Qualifications 16

23 The Company rapidtag contains: (1) Incident Name (2) Company Name (3) Organization (4) Role (5) Location (6) Expiration The Company barcode will contain the following: (7) Organization Country (8) Organization State (9) Organization Type (10) Organization ID (11) Company ID (12) Company Name (13) Qualifications (14) Equipment and Personnel Barcode data from contained Equipment and Responders D. Kansas Department of Revenue Sunflower on drivers In coordination with KDOR, personnel whose information (first and last name, date of birth, drivers or ID number) has been loaded into RMW for credentialing purposes will have a sunflower added to the back of their driver s at time of renewal. This sunflower only identifies the person as having had information in the system at one time. It does not grant permission to access an incident. A person having only a with the sunflower and a responsibility on scene will first report to check-in recorder, resource unit, or staging to be issued a rapidtag so that accountability can begin. Verification of an individual s qualifications and mission tasking will be verified at the rapidtag station. 17

24 Sunflower E. Passport Tags Passport Tags are a three on one perforated card. They are printed on special card stock so you end up with a keychain sized ID (similar to a grocery store loyalty card or library card). They allow you to use intertrax in conjunction with your velcro or magnetic passport accountability system. These tags are not a substitute for the IDCC printed from RMW. They are to be used for manual accountability or ID label (attached to collar or helmet). The 3-tag passport cards are printing using the People option selecting the card printer, selecting the design R_Card_3_tag. Make sure the laminator is OFF for printing this design. 18

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26 Attachment 1 : Organization Name Template State organizations will be prefaced with KS (i.e. KS Div of Emergency Mgmt, KS Dept of Health and Env, KS Dept of Agriculture, KS Highway Patrol, KS Dept of Transportation) County organizations will use the two letter identifier for the county and "Co (e.g. SG Co FD Dist 1 would be Sedgwick County Fire Department District 1 or PT Co Sheriffs Dept for Pottawatomie County Sheriff s Department) City organizations will be the city name then organization (i.e. Mount Hope EMS or South Hutchinson VFD) Township organizations will be written Twp (i.e. Cottage Grove Twp PD) Private Industry will use their organization name (i.e. Westar, Aggreko) Volunteer organizations will use their organization name (i.e. Red Cross, United Way) Common abbreviations are encouraged and should be used when applicable. Some examples are listed below: Dept = Department (only when not accounting for a fire, police or public health department) Dist = District Div = Division EMS = Emergency Medical Services Env = Environment FD = Fire Department HD = Public Health Department Mgmt = Management PD = Police Department PU= Public Utilities PW= Public Works Twp = Township VFD = Volunteer Fire Department 1-1

27 Attachment 2 : Law Enforcement Card Definitions Kansas Law Enforcement Resources Working Group Commission on Emergency Planning and Response During the April 2011 meeting of the Kansas Law Enforcement Resources Working Group (KLERWG) there was discussion about law enforcement credentialing standards. As a result of this discussion, the KLERWG developed the following standards: In order to have a blue law enforcement background badge the holder must be a sworn or certified law enforcement officer fitting into one of the three law enforcement officer (LEO) types adopted by the KLERWG. Credentials issued will serve as commissioning cards and are required to have the following language on the back; "THE HOLDER OF THIS CARD IS A COMMISSIONED LAW ENFORCEMENT OFFICER AND HAS STATUTORY POWERS OF ARREST AND IS AUTHORIZED TO CARRY A FIREARM The three types adopted are: o o o Full Time Law Enforcement Officer- Includes those officers who are certified by Kansas Commission on Police Officer Standards and Training (KCPOST) as full-time law enforcement officers and those officers who are serving as full time law enforcement officers under a provisional certification pending completion of a basic training course. Part Time Law Enforcement Officer- Includes those officers who have completed part-time certification as a law enforcement officer through KCPOST and perform less than 1,000 hours of law enforcement related work per year. Also included in this category are those officers who have been granted a provisional certification as a part-time officer pending completion of a part-time officer training course. Auxiliary Officer- Includes all other sworn personnel that may respond to an incident such as uncertified reserve or auxiliary law enforcement officers, correctional officers, special deputies, process servers and other personnel who serve a sworn law enforcement support role but are not certified by KCPOST. Support personnel who are members of law enforcement agencies (e.g. non- sworn jailers, administration, dispatchers, etc) who are not sworn officers should be credentialed with badges displaying the grey Government background. Private security personnel, even if contractors for public entities, should be credentialed with the brown Private Industry background. Private security should not be confused with law enforcement. 2-1

28 Kansas ESF 13 Law Enforcement State Level Personnel Qualifications and Definitions Expertise Full Time Law Enforcement Officer (KS_LEO) Part Time Law Enforcement Officer (KS_PT_LEO) Auxiliary Officer (KS_AUX_LEO) Arson / Explosive Investigator (LEARSON) Crime Scene Technician / Investigator (LECSI) Crisis Negotiator (LENEGO) Drug Recognition Expert (LEDRE) Hazardous Devices Technician (LEHDT) Definition Includes those officers who are certified by Kansas Commission on Police Officer Standards and Training (KCPOST) as full-time law enforcement officers and those officers who are serving as full time law enforcement officers under a provisional certification pending completion of a basic training course. Includes those officers who have completed parttime certification as a law enforcement officer through KCPOST and perform less than 1,000 hours of law enforcement related work per year. Also included in this category are those officers who have been granted a provisional certification as a part-time officer pending completion of a part-time officer training course. Includes all other sworn personnel that may respond to an incident such as uncertified reserve or auxiliary law enforcement officers, correctional officers, special deputies, process servers and other personnel who serve a sworn law enforcement support role but are not certified by KCPOST. A Kansas certified arson investigator as defined in K.A.R Has completed advanced / specialized training in the preservation and collection of evidence at a crime scene (as determined by the authority having jurisdiction). Has completed advanced training in crisis negotiation to include basic concepts and techniques, abnormal psychology, assessment, crisis/suicide intervention, active listening skills, case studies, meaningful role-playing drills, and an incident management overview (as determined by the authority having jurisdiction). Has been certified through the International Association of Chiefs of Police to recognize impairment in subjects under the influence of drugs other than, or in addition to, alcohol. Requires current certification through the Federal Bureau of Investigation Hazardous Devices School as a Hazardous Devices Technician. 2-2

29 Assistant Hazardous Devices Technician (LEHDTASST) Forensic Photographer (LEPHOTO) Forensic Technician / Scientist (LEFOREN) Translator / Interpreter (LETRANS) Has completed advanced training in field support of Hazardous Devices Technicians engaged in handling suspected and known explosive devices (as determined by the authority having jurisdiction). Has completed advanced training in the collection of imagery at crime scenes and preservation of evidence for criminal prosecution (as determined by the authority having jurisdiction). Advanced training completed in the collection, identification, classification and analysis of physical evidence related to criminal investigations (as determined by the authority having jurisdiction). Able to communicate fluently and accurately translate a specific language (as determined by the authority having jurisdiction). 2-3

30 Attachment 3 : Kansas Disaster Health and Medical Sector Credentials Contents Introduction... 2 Classifications... 3 Healthcare Facility Organization Identification Number Development... 3 Credentialing Level Background... 3 CRMCS K-SERV Connectivity... 4 Provision of Hospital, Clinically Department, and Service Active Information... 5 Rapid Tags for K-SERV Unaffiliated Volunteers... 6 Credentialing Matrix... 6 Emergency Medical Responder (EMR)... 7 Emergency Medical Technician (EMT)... 7 Advanced Emergency Medical Technician (AEMT)... 7 Paramedic (MICT)... 8 Pharmacist... 8 Dentist... 9 Veterinarian... 9 Physician Assistant... 9 Advanced Practice Registered Nurse Registered Nurse Licensed Practical Nurse & Licensed Vocational Nurse Marriage & Family Therapist Social Worker Mental Health Therapist Social Worker Mental Health Counselor Psychologist Epidemiologist Disease Investigator Environmental Health Specialist Behavioral Health Worker, Und

31 Introduction ESF 8 has partnered with the Kansas Division of Emergency Management (KDEM) on the development of Kansas Comprehensive Resource Management and Credentialing System (CRMCS). This credentialing system involves providing accountability documentation that identifies, authenticates, and verifies the qualifications of emergency response personnel and equipment. The system recognizes that there are specific certification and licensure requirements for numerous positions and that this licensing and certification authority resides within several state agencies. KDEM is working with the appropriate ESF Coordinators for the development of various portions of the system, specifically the defining of credential roles and requirements. As such, ESF 8 was tasked with defining the roles and requirements of health and medical sector disciplines to be credentialed at the state level. This is a team affair as all of us at the local and state level will be charged with responsibilities related to appropriate resource management. Kansas has a computer application, the Kansas System for the Early Registration of Volunteers (K-SERV), that performs primary source verification for a number of health and medical sector professions. This verification is done in partnership with Kansas licensing agencies such as the Kansas Board of EMS, Kansas Board of Nursing, Kansas Board of Healing Arts, Kansas Behavioral Health Sciences Regulatory Board, and others. This successful partnership has been developed through the years of K-SERV development and will serve as the base for the ESF 8 portion of the CRMCS program. During the initial planning of the CRMCS, it has been decided as a policy to utilize K-SERV as the verification source for all d, certified, or registered health and medical professionals. This will provide a coordinated repository for credentialed volunteer medical professionals at the state and local level. The CRMCS will electronically connect to the K-SERV to check for valid professional credentials of an individual. When verified, the individual would then be allowed to be issued a Kansas level CRMCS class M health credential. 3-2

32 Classifications As part of the system, color coded and text classifications will be included on identification cards associated with this system. Licensed and verified health and medical sector personnel will be provided a card with a green color scheme and have a, M classification on the card to denote the sector. The expiration date to be included on the CRMCS provided card will be the same expiration date as the /registration/certification information via K-SERV from the applicable primary source agency. Other, non-d/registered/certified medical professionals and other staff of medical organizations (EMS, public health, etc) will be issued either a gray badge with a, G classification if their organization is government or a brown badge with a, P classification if their organization is privately owned. Color Classification Organizations Disciplines Medical, EMS, public health, APRN, Dentist, LPN, RN, Therapist, Pharmacist, Green M behavioral health MD, DO, PA, RT (see attached list for K-SERV professions credentialed professions) Gray Brown G P (Government owned) Health Administrative staff, dispatchers, facilities departments, EMS management, materials management, non-korganizations SERV credentialed medical professionals (Privately owned) Hospitals, EMS organizations, medical clinics Administrative staff, dispatchers, facilities management, materials management, non-k- SERV credentialed medical professionals Healthcare Facility Organization Identification Number Development For the purposes of the Kansas CRMCS Project, the Identity Code (Organizational ID) will be the county s FIPS number for the county in which the facility resides followed by the facility s 10-digit National Provider Identifier (NPI) number. Credentialing Level Background To make the most effective use of healthcare workers who may have varying levels of clinical competency, ESF 8 has also developed a system of classifying and assigning medical professionals into one of four, credential levels. Below is a standard guide for assignment of credentials for d or certified professionals, specific criteria for each role and expertise may be found in the matrix located at the end of this document. 3-3

33 KS Level 1: ESF 8 created Level 1 to promote an adequate supply of qualified health professionals available to work in times of an emergency. Kansas ESF 8 standards for assignment to Credential Level 1 were modeled from national medical mutual aid models (NIMS and federal ESAR-VHP). Assignment to Level 1 requires: Unrestricted or certification in the state at the identified level Employment at defined organizational type KS Level 2: Level 2 ensures the availability of highly qualified individuals who may deliver services in a wide variety of settings. Typically, these health professionals possess all the credentials and qualifications of a level one health professional except that the employer definition is varied. Assignment to Level 2 requires: Unrestricted or certification in the state at the identified level Employment at defined organizational type KS Level 3: Level 3 classifies individuals who meet the basic qualifications necessary to practice in the state in which they are registered. Assignment to Level 3 requires: Unrestricted or certification in the state at the identified level KS Level 4: Level 4 classifies individuals who have healthcare experience or education in an area. This level may include, but is not limited to, healthcare students or retired healthcare professionals who no longer hold a. Assignment to Level 4 requires: Education and experience at an identified level 3-4

34 CRMCS K-SERV connectivity To promote a rapid and efficient CRMCS credentialing process, KDHE and KDEM are encouraging health and medical providers to register in K-SERV prior to requesting a CRMCS credential. While all health and medical providers are encouraged to register in K- SERV, KDHE and KDEM are focusing efforts on EMS professionals, physicians, nurses, pharmacists, dentists, behavioral health professionals, and therapists. The following represent the minimum information needed for a health and medical provider to register for K-SERV. Registration may be completed at First name: Last name: Address: City: State: County: Zip Code: Work Phone: Birth Date: Gender: Height: Weight: Hair Color: Eye Color: Emergency Contact Name: Emergency Contact Relationship: Emergency Contact Phone: License: (selection of appropriate (s) held) Advanced Practice Registered Nurse Cardiovascular Technologist/Technician Clinical Social Worker Dentist Diagnostic Medical Sonographer Emergency Medical Technician/Paramedic Licensed Practical Nurse Licensed Vocational Nurse Marriage and Family Therapist Medical Records and Health Information Technician Medical/Clinical Laboratory Technician Medical/Clinical Laboratory Technologist Mental Health Counselor Pharmacist Dentist Physician (DO) Physician (MD) Physician Assistant Psychologist Radiologic Technologist/Technician Registered Nurse Respiratory Therapist Veterinarian 3-5

35 Provision of Hospital, Clinically Department, and Service Active Information The evidence needed to confirm the hospital, department, organization, or clinically active\ status of health and medical professionals are: Hospital Active Verification of employment or privileges (for physicians, etc.) and profession at a hospital facility (i.e., MD, DO, RN, RT, MICT, etc.) Department Active Verification of employment (including volunteer staff) and /certification at a department (i.e., EMT, MICT, RN, etc.) Organization Active Verification of employment (including volunteer staff) and /certification at an organization (i.e., EMT, LPN, RT, MD, etc.) Clinically Active Verification of employment (including volunteer staff) and /certification at a clinic (i.e., EMT, LPN, RT, MD, etc.) Kansas ESF 8 recognizes that many of these professionals are already on-staff at medical sector organizations. In the attempt to ease the burden of reporting active staff members to KDHE for KS-Level credentialing, KDHE will accept a current organizational roster with associated staff certification/licensing levels as proof for all listed individuals verification of employment and/or privileging. For organizations taking advantage of this opportunity, send a roster including staff members names and corresponding certification/licensing level on organizational letterhead to: KDHE-BCHS K-SERV Verification Coordinator 1000 SW Jackson St, Suite 340 Topeka, Kansas Rapid tags for K-SERV Unaffiliated Volunteers For K-SERV unaffiliated volunteers who will not be issued a card prior to an incident, the following steps should be followed to provide an identification card once on scene: If and when K-SERV is activated, a generated list of available volunteers will be provided to the local emergency manager or requesting entity. The K-SERV volunteer will arrive on scene; he or she will provide identification (Driver s License, other photo identification). This will be verified with the list of accepted volunteers. A rapid tag will be generated for the K-SERV volunteer. If an MRC Unit Coordinator is on scene, it is encouraged for the coordinator to discuss with the volunteer about joining the MRC. This allows the K-SERV volunteer to be part of the organization. This will allow for the K-SERV volunteer to get a CRMCS card/badge for future deployments. 3-6

36 Credentialing Matrix The table below defines, per profession, the information that must be collected, verified, and then used in assigning a medical professional to a credential level. The left-hand column displays the various health and medical care professions. Those highlighted in green are those professions that must be verified through K-SERV. Listed along the top row are the Kansas credential levels available for medical sector professionals. The middle fields show, by profession, which credential elements are necessary for that column s credential level. For example, for physicians to be credentialed at KS-Level 1, an unencumbered, current, professional, professional specialty certification, and verification of hospital privileges are necessary. For the green shaded professions, once the data have been verified and the verification has been input on the K-SERV website, K-SERV will automatically calculate the credential level of the medical professional based on the verified data. If a state cannot verify all the credentials needed to assign the individual to one of the four levels for a green shaded profession, the individual cannot be provided a KS-Level CRMCS card/badge with the credential indicated. 3-7

37 Emergency Medical Responder (EMR) Expertise KS Level 1 KS Level 2 KS Level 3 KS Level 4 Current certification Current certification Current certification as as an EMR with KS as an EMR with KS an EMR with KS BEMS BEMS BEMS Verified Ambulance Non-Ambulance as EMR Service Active Department Active* Not affiliated with any agency providing EMS as EMR as EMR care Education and experience as an EMR but not currently certified (i.e. retired) as EMR KS_EMR_1 KS_EMR_2 KS_EMR_3 KS_EMR_4 Emergency Medical Technician (EMT) Current certification as an EMT with KS BEMS Verified Ambulance Service Active as EMT Current certification as an EMT with KS BEMS Non-Ambulance Department Active* as EMT Current certification as an EMT with KS BEMS as EMT Not affiliated with any agency providing EMS care Education and experience as an EMT but not currently certified (i.e. retired) as EMT KS_EMT_1 KS_EMT_2 KS_EMT_3 KS_EMT_4 *Non-Ambulance Department Active includes those responders that are certified as EMS providers but EMS is not their primary role including Sheriff, Fire, Police and Highway Patrol. 3-8

38 Advanced Emergency Medical Technician (AEMT) Expertise KS Level 1 KS Level 2 KS Level 3 KS Level 4 Current certification Current certification Current certification as as an AEMT with KS as an AEMT with KS an AEMT with KS BEMS BEMS BEMS Verified Ambulance Non-Ambulance as AEMT Service Active Department Active* Not affiliated with any agency providing EMS as AEMT as AEMT care Education and experience as an AEMT but not currently certified (i.e. retired) as AEMT KS_AEMT_1 KS_AEMT_2 KS_AEMT_3 KS_AEMT_4 Paramedic (MICT) Current certification as an MICT with KS BEMS Verified Ambulance Service Active as MICT Current certification as an MICT with KS BEMS Non-Ambulance Department Active* as MICT Current certification as an MICT with KS BEMS as MICT Not affiliated with any agency providing EMS care Education and experience as an MICT but not currently certified (i.e. retired) as MICT KS_MICT_1 KS_MICT_2 KS_MICT_3 KS_MICT_4 *Non-Ambulance Department Active includes those responders that are certified as EMS providers but EMS is not their primary role including Sheriff, Fire, Police and Highway Patrol. 3-9