Professional Communication A PNAP 112 Practical Nursing Access Program. Course Outline

Transcription

1 Professional Communication A PNAP 112 Practical Nursing Access Program Course Outline COURSE IMPLEMENTATION DATE: January 2014 OUTLINE EFFECTIVE DATE: January 2016 COURSE OUTLINE REVIEW DATE: September 2021 GENERAL COURSE DESCRIPTION: This course provides learners with the foundational knowledge for caring, professional communication in nursing. It uses an experiential and self-reflective approach to develop selfawareness and interpersonal communication skills in the context of safe, competent and collaborative nursing practice. Communication theory, the nurse-client relationship, therapeutic communication, cross-cultural communication, effective teamwork and learning and teaching concepts will be covered. The learner is provided with an opportunity to develop professional communication skills with clients requiring end of life care. Program Information: This course is part of the Practical Nursing Access Program. The Practical Nursing Access Program is adapted from the 2011 Practical Nursing Program Provincial Curriculum by Vancouver Community College (March 2012). Updated April Delivery: This course is delivered online. COTR Credits: 3 Hours for this course: 45 hours Typical Structure of Instructional Hours: Practicum Hours (if applicable): Instructional Activity Duration Type of Practicum Duration Lecture Hours 45 On-the-job Experience N/A Seminars / Tutorials Formal Work Experience N/A Laboratory / Studio Hours Other N/A Practicum / Field Experience Hours Total Other Contact Hours Total 45 1

2 Course Outline Author or Contact: Sandi Hill, RN, BSN, PID Signature APPROVAL SIGNATURES: Department Head Sandi Hill Dean of Instruction Heather Hepworth Department Head Signature Dean of Instruction Signature EDCO Valid from: January 2016 September 2021 Education Council Approval Date COURSE PREREQUISITES AND TRANSFER CREDIT: Prerequisites: Admission to the Practical Nursing Access Program. Corequisites: PPNP 101 Human Anatomy and Physiology for Practical Nurses with a minimum grade of 65% or equivalent. PNAP 111 Professional Practice A. Flexible Assessment (FA): Credit can be awarded for this course through Flexible Assessment Yes No Transfer Credit: For transfer information within British Columbia, Alberta and other institutions, please visit Students should also contact an academic advisor at the institution where they want transfer credit. Prior Course Number: APNP118 PNAP 112 Date changed: September 2013 Aug. 19, 2015 do H:\OUTLINE\2016_Winter\PNAP112.docx 2

3 Textbooks and Required Resources: Arnold, E., Boggs, K (2016). Interpersonal Relationships: Professional Communication Skills for Nurses. (7th Ed.) Saunders/Elsevier. St. Louis Colleges of Licensed Practical Nurses of British Columbia (2015). Potter and Perry (2014): Canadian fundamentals of Nursing. (Revised 5th edition). Ross- Kerr, J. and Wood, M. Editors. Toronto: Mosby Elsevier Stamler, L. L. and Yiu,L. (2012): Community Health Nursing a Canadian perspective. 3rd Edition. Toronto. Pearson Canada Equipment: Recording Device Please see the instructor syllabus or check COTR s online text calculator for a complete list of the currently required textbooks. LEARNING OUTCOMES: Upon the successful completion of this course, students should be able to describe fundamental elements involved of the communication process; demonstrate awareness of self and understanding of self-concept; identify concepts and nursing actions that promote listening skills (restating, reflecting, clarifying, summarizing and empathy); identify and demonstrate therapeutic communication; describe communication barriers to therapeutic communication; identify characteristics of helping relationships including the family as a client; identify differences in multi-cultural communication as they relate to the nurse-client relationship; demonstrate culturally competent communication with aboriginal and indigenous clients, families and peers( First Nation, Inuit and Métis); participate effectively in groups; identify effective group behaviours and development; demonstrate giving feedback effectively to: peers, instructors and team-members; receive feedback effectively from: peers, instructors, preceptors, team-members, families and clients; demonstrate principles of assertiveness to confidently express differences, using appropriate language (saying no); collaborate with team members to create trusting professional relationships; and describe how information and communication technology is used to support effective client care in collaboration with other members of the healthcare team. Aug. 19, 2015 do H:\OUTLINE\2016_Winter\PNAP112.docx 3

4 COURSE TOPICS: Professional versus social communication Active listening and active listening skills Giving and receiving feedback Therapeutic communication Barriers to therapeutic and professional communication Self-reflection and self-awareness in interpersonal communication Relevance of communication skills & theory to safe, competent and collaborative nursing practice Cross-cultural/transcultural communication Communication related to end-of-life care Helping relationships with family-as-client Assertive, passive and aggressive communication Professional communication in groups and teams The communication of trust Influence of/limits to use of information & communication technology in practical nursing education: classroom and clinical Influence of/limits to use of information & communication technology in practical nursing practice See instructor syllabus for the detailed outline of weekly readings, activities and assignments. ESSENTIAL SKILLS DEVELOPED IN THIS COURSE: Students can expect to develop the following skills in this course: Computer Skills Recognize basic computer components (e.g. monitor, hard drive) and terminology Start the computer, log in, start a program Create a simple document in Word Perform basic document editing Print documents Access COTR s online learning resources Skills for Busy Students Manage study time effectively Set educational priorities and goals Recognize one s personal learning style Use effective note-taking strategies Develop problem-solving and memory skills Practice strategies to reduce stress level and deal with anxiety Practice strategies to succeed at exams and tests Use support systems and College resources Writing Skills Use correct punctuation and grammar Use effective citations: Modern Language Association (MLA) and/or American Psychological Association (APA) Edit written work Aug. 19, 2015 do H:\OUTLINE\2016_Winter\PNAP112.docx 4

5 Research skills Use the library catalogue; renew materials and place holds on resources Use the OUTLOOK database (database providing access to all libraries in BC) Use full-text online database to locate current journal and magazine articles Place interlibrary loans EVALUATION AND ASSESSMENT Online Delivery: Assignment 1 Mid-term Exam Assignment 2 Final Exam Assignments Total % Of Total Grade 15% 30% 25% 30% 100% Please see the instructor syllabus for specific classroom policies related to this course, such as details of evaluation, penalties for late assignments, and use of electronic aids. EXAM POLICY: Students must attend all required scheduled exams that make up a final grade at the appointed time and place. Individual instructors may accommodate for illness or personal crisis. Additional accommodation will not be made unless a written request is sent to and approved by the appropriate Department Head prior to the scheduled exam. Any student who misses a scheduled exam without approval will be given a grade of 0 for the exam. COURSE GRADE: Course grades are assigned as follows: Grade A+ A A- B+ B B- C+ F Mark (percent) < 65 ACADEMIC POLICIES: See for general college policies related to course activities, including grade appeals, cheating and plagiarism. Aug. 19, 2015 do H:\OUTLINE\2016_Winter\PNAP112.docx 5

6 COURSE CHANGES: Information contained in course outlines is correct at the time of publication. Content of the courses is revised on an ongoing basis to ensure relevance to changing educational, employment and marketing needs. The instructor endeavours to provide notice of changes to students as soon as possible. The instructor reserves the right to add or delete material from courses. Aug. 19, 2015 do H:\OUTLINE\2016_Winter\PNAP112.docx 6