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2 Contents Section Section 1: Section 2: Section 3: Section 4: Section 5: Section 6: Section 7: Section 8: Section 9: Introduction to Appointment Person Specification Job Description NHS Lothian Values General Information for Candidates Working in Edinburgh and the Lothians Workplace Equality Monitoring Equal Opportunities Policy Statement Code of Conduct for Healthcare Support Workers

3 Section 1: Introduction to Appointment Reference Number: NHSL/2018/0019 Job Title: Healthcare Assistant Grade: Band 3 Location: NHS Lothian Contract Duration: Permanent Hours: 20 hours per week Closing Date: 5 th February 2018 Salary Scale: 17,760-20,727 pro rata per annum Apply on-line This post requires the post holder to have a PVG Scheme membership/ record. If the post holder is not a current PVG member for the required regulatory group (i.e. child and/or adult) then an application will need to be made to Disclosure Scotland and deemed satisfactory before they can begin in post. **Please note the address you provide on the application form will be used to communicate any further correspondence relating to this vacancy therefore please check your TRASH and SPAM folders**

4 Section 2: Person Specification NHS LOTHIAN Post: Band 3 Healthcare Assistant PERSON SPECIFICATION In order to be shortlisted you must demonstrate you meet all the essential criteria and as much of the desirable as possible. When a large volume of applications are received for a vacancy and most applicants meet the essential criteria then the desirable criteria is used to produce the shortlist. Criteria Essential Desirable Personal Traits Qualifications and Training Good communication skills Ability to work as part of a team Ability to work independently with arms length supervision Ability to maintain confidentiality Mandatory training relevant to post. Previous experience working with community care setting for adults and older people Cleanliness champion. Palliative care training course How Assessed Car driver with own transport Experience and Knowledge Understands the role of the community nursing and keen interest in the caring profession Knowledge of working in caring environment Previous experience working community setting Skills and/or Abilities Specific Job Requirements Ability to be trained to undertake activities relevant to the post. Good written and verbal communication skills. Ability to use own initiative appropriate Ability to work across community sites as required to meet service needs. Flexibility in working hours Administration/clerical skills IT skills

5 A = Application form C = Copies of certificates P = Presentation Key how assessed I = Interview T= Test or exercise R = References

6 Section 3: Job Description 1. JOB IDENTIFICATION Job Title: Responsible to: Department(s): Directorate: Healthcare Assistant District Nurse Community Nursing WLCHCP Operating Division: No of Job Holders: Last Update: 22 nd October JOB PURPOSE In partnership with the registered nurse reviews the plan of care, using the patient s individual care plan. Implement the plan of care to ensure delivery of a high standard. Works on a regular basis without direct supervision from a registered nurse. As part of a multidisciplinary team, the post holder will carry out personal care duties for patients, in support of the registered nurse and other relevant professional. 3. DIMENSIONS The post is employed within NHS Lothian and there may be a requirement to work flexibly across Lothian to meet service demands.

7 4. ORGANISATIONAL POSITION Clinical Nurse Manager District Nurse Staff Nurse Healthcare Assistant 5. ROLE OF DEPARTMENT The main functions and objectives of the District Nursing Team are: Assess, plan, implement and evaluate the treatment requirements and develop care plans, leading case management to the cluster and wider population. This will be within a robust Clinical Governance framework as well as in line with local and national strategies and priorities. Participate in the Public Health agenda by identifying and promoting the health and social care needs of the local population in partnership with colleagues, patients, carers and the local community. 6. KEY RESULT AREAS 1. To carry out a range of clinical duties with minimal / no supervision, adopting a holistic approach including clinical and psychological wellbeing, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples/sputum samples and wound swabs ensuring delivery of high quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work. 2. To carry out / administers simple dressings using both sterile and non sterile techniques, as per Treatment Plan. 3. To undertake venepuncture procedures and remove cannulae in a safe manner in order to reduce any risk of infection. To take swabs without supervision from patients to test for various infections such as MRSA. 4. To plan home visits and reorganise / reprioritise own workload according to patient need without direct supervision. 5. To co-operate with and maintain good working relationships with the Healthcare and Social Care professionals. Have an empathetic approach to patients, carers and relatives, answering any queries, suggestions or concerns they may have where possible, referring them to the registered nurse where appropriate.

8 6. To maintain up to date written and electronic records and reporting and escalating as required, informing the registered nurse of any changes or outcomes of clinical interventions undertaken including any observed change in the patients condition. Recording any changes / treatments administered / action taken to comply with local, Professional and Health service standards. Maintain patient confidentiality at all times. 7. To be responsible for ensuring personal ongoing training as required, ensuring skills / competencies are maintained. 8. To supervise, in partnership with the registered nurse, healthcare support workers level 2 and nursing students in direct patient care. 9. To work within defined standards, protocols, policies and procedures for the District Nursing Service and NHS Lothian to ensure delivery of the highest level of patient care at all times. 10. To have an overall awareness of potential risks within the community area assessing these at all times to ensure the health and safety clients, visitors and staff and compliance with related legislation and guidelines. 11. To monitor stock levels of all supplies and carry out / delegate housekeeping duties, to support and maintain the running of the community team in order to promote the effective and efficient use of resources. 12. To participate in clinical audit of services provided to ensure evidence based practice is identified and implemented. 13. To support NHS Lothian s values of quality, teamwork, care and compassion, dignity and respect, and openness, honesty and responsibility through the application of appropriate behaviours and attitudes. 7a. EQUIPMENT AND MACHINERY The following are examples of equipment which will be used when undertaking the role: Manual Handling equipment: Stand-aid, full body hoist, bath hoist, glide sheets, pat slide. Communication aids: Telephone, computers. Medical Equipment: Glucometer, Blood pressure and temperature monitoring system, blood collection systems. Other: Various walking aids, raised toilet seats, wheelchairs, weighing scales, height measurement tool, specialist mattresses. This list is not exhaustive. Note: New equipment may be introduced as the organisation and technology develops, however

9 training will be provided. 7b. SYSTEMS The following are examples of systems which will be used when undertaking the role: Maintenance of patient records. Ordering stores and supplies. Risk assessments. elearning modules personal development. Intranet and internet access to policies. Note: New systems may be introduced as the organisation and technology develops, however training will be provided. 8. ASSIGNMENT AND REVIEW OF WORK Workload is allocated by the Registered nurse and thereafter the member of staff is expected to be responsible for planning own workload with minimum/no supervision by the Registered nurse. The post holder will receive their work review and annual appraisal from the Registered Nurse. 9. DECISIONS AND JUDGEMENTS Uses own initiative to assess patient condition, pertaining to both the emotional and physical needs, making recommendations to changes to care plan to registered nurse improve outcomes within the bounds of existing knowledge and skills. Recognising abnormal readings and changes in patient condition when undertaking clinical observations of patients and escalating these to the registered nurse / more senior staff for advice / action. 10. MOST CHALLENGING/DIFFICULT PARTS OF THE JOB Undertaking a physically, mentally and emotionally demanding job whilst at the same time taking care to safeguard their own health and safety as well as those of colleagues and patients. Maintain high standards of patient care. Working with patients who may be distressed, anxious, or terminally ill or have cognitive impairment and communication problems. Maintaining skills and knowledge level in clinical competencies and core skills. Lone working in unpredictable community settings.

10 11. COMMUNICATIONS AND RELATIONSHIPS The post holder will communicate on a regular basis with the patient, their relatives, the health and social care team, internal and external agencies involved with the provision of care using effective verbal, non verbal and written communication. Will communicate proficiently with regards to planning, implementation and review of workload. Requires to communicate effectively with patients who may be distressed/worried or anxious. Communicate with the Registered Nurse regarding any patient care concerns and their personal development needs. 12. PHYSICAL, MENTAL, EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB Physical Skills Venepuncture. PC skills. Manual handling skills. Physical Demands: Manual handling on a daily basis including e.g. safely manoeuvre patients some of whom may be highly dependant, manoeuvring wheelchairs, hoists, moving clinical equipment. Activities include repeated bending, crouching, and kneeling in restricted areas as well as standing/walking for long periods during the shift. Mental Demands: Maintaining high levels of patient interaction on a daily basis and concentration required when observing patients conditions and undertaking clinical duties. Maintaining high levels of concentration on a daily basis when checking documents / case notes and documentary observation whilst subject to frequent interruptions from patients / relatives / team members. Ability to deal flexibly with frequently changing situations and unpredictable events (e.g. falls, patient illness) prioritising demands of clinical and non-clinical workload. Constant awareness of risk factors. Emotional Demands: Communicating with distressed, anxious, worried patients / relatives / carers and supporting relatives / carers following receipt of bad news. Caring for patients who are terminally ill or have a progressive illness. Supporting new staff and learners.

11 Environmental: Working in conditions, which involve daily exposure to bodily fluids including sputum, vomit, urine, faeces, open wounds and exudates. Potential exposure to episodes of verbal and physical aggression from patients / relatives / carers. 13. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB SVQ 3 in Healthcare with previous experience working in a healthcare setting. Effective written and verbal communication skills. Ability to work with people and as part of a multidisciplinary team. Ability to show initiative, take responsibility and work without supervision on a daily basis. Organisational and time management skills. 14. JOB DESCRIPTION AGREEMENT A separate job description will need to be signed off by each jobholder to whom the job description applies. Job Holder s Signature: Head of Department Signature: Date: Date:

12 Section 4: NHS Lothian Values into Action NHS Lothian is determined to improve the way their staff works so they have developed a set of common values and ways of working which they now need to turn into everyday reality - to the benefit of everyone working in the organisation and, most importantly, to the benefit of their patients. Our Values are: Quality Dignity and Respect Care and Compassion Openness, Honesty and Responsibility Teamwork Throughout the recruitment process candidates will need to demonstrate they meet all of Our Values. More information on Our Values can be found by clicking on the link at the bottom of our Careers website front page: Section 5: General Information for Candidates Data Protection Act 1998 Please note that any personal information obtained from you throughout the recruitment process will be collected, stored and used in line with the Data Protection Act Information will be available to the recruiting manager and to the Human Resource staff. Counter Fraud NHS Lothian is under a duty to protect the public funds it administers, and to this end will use the information you have provided on your application form for the prevention and detection of fraud. It will also share this information with other bodies responsible for auditing or administering public funds for these purposes. More detail on this responsibility is on NHS Lothian s intranet (Counter-Fraud and Theft page) and further information is available on the Audit Scotland website: References All jobs are only offered following receipt of two satisfactory written references. At least one reference must be from your current/most recent employer, or your course tutor if you are currently a student. If you have not been employed or have been out of employment for a considerable period of time, you may give the name of someone who knows you well enough to confirm information given and to comment on your ability to do the job. Disclosure Scotland Where a Disclosure or Protection of Vulnerable Groups Check is deemed necessary for a post, the successful candidate will be required to undergo an appropriate check. Further details on the Recruitment of Ex-Offenders are available from the recruitment centre. Work Visa If you require a Work Visa, please seek further guidance on current immigration rules which can be found on the Home Office website: or visit our Careers website:

13 Overseas Registration and Qualifications NHS Lothian will check you have the necessary professional registration, where appropriate. If you require a qualification for this role but are not regulated by a professional body (e.g. NMC, GMC, HCPC etc), you will need to provide an official translation, notarised by a solicitor, of your overseas qualifications to be checked by the recruiting manager. Please ensure that this is available before applying for this post. Job Interview Guarantee Scheme As a Disability Symbol user we recognise the contribution that all individuals can make to the organisation regardless of their abilities. As part of our ongoing commitment to extending employment opportunities, all applicants who are disabled and who meet the minimum criteria expressed in the job description will be guaranteed an interview. Terms and Conditions For an overview of our Agenda for Change terms and conditions please click on this link: Travel Expenses Travel expenses are not normally reimbursed for interviews, if you are selected for interview and wish to enquire about the possibility of being reimbursed then the request should be directed to the recruiting manager or interview panel chair. Application Form Completion The purpose of an application form is to help evidence that the applicant has all the requirements applicable to carry out the job applied for. (7500 is the character limit for statement in support of application.) Once in receipt of the application pack it is essential to read both the job description and person specification to gain a full understanding of what the job entails and the minimum criteria required. Please note for equal opportunity purposes NHS Lothian do not accept CV s as a form of application. For general help and advice on how to complete an application form please visit our careers website: Section 6: Working in Edinburgh and the Lothians NHS Lothian offers excellent career prospects and a wide range of job opportunities for potential employees. It employs approximately 24,000 staff and offers training and development opportunities as well as excellent staff benefits. The information provided below aims to help support and guide both prospective applicants and new employees unfamiliar with Edinburgh and the Lothians. Edinburgh and the Lothians Edinburgh and the Lothians are on the eastern side of Scotland s central belt in the heart of the country. Four main areas make up Edinburgh and the Lothians Edinburgh, East, Mid and West Lothian. NHS Lothian serves a population of approximately 850,000 people living in and around Edinburgh, Scotland s historic capital city. The geographical area known as Lothian region covers 700 square miles, comprising the City of Edinburgh, Midlothian, East Lothian and West Lothian.

14 It is a region of exceptional beauty and contrast, from the splendour of Edinburgh to the beauty and variety of the hills, countryside and coastline. The nearest major town outside of Edinburgh is Livingston, a thriving location in the heart of West Lothian. As well as many sites of historic interest, the region boasts a host of recreational activities for all ages. For further information on relocating to Edinburgh please visit our careers website: px Section 7: Workplace Equality Monitoring NHS Lothian is committed to supporting and promoting dignity at work by creating an inclusive working environment. We believe that all staff should be able to fulfil their potential in a workplace free from discrimination and harassment where diverse skills, perspectives and backgrounds are valued. In order to measure and monitor our performance as an equal opportunities employer, it is important that we collect, store and analyse data about staff. Personal, confidential information will be collected and used to help us to understand the make-up of our workforce which will enable us to make comparisons locally, regionally and nationally. Section 8: Equal Opportunities Policy Statement NHS Lothian considers that it has an important role to play as a major employer and provider of services in Lothian and accepts its obligations both legal and moral by stating commitment to the promotion of equal opportunities and elimination of discrimination. The objectives of its policy are that no person or employee receives less favourable treatment on the grounds of sex, disability, marital status, age, race (including colour, nationality, ethnic or national origin), creed, sexuality, responsibility for dependants, political party or trade union membership or activity, HIV/AIDS status or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Our Equal Opportunities in Employment policy can be viewed on our careers website: Section 9: Code of Conduct for Healthcare Support Workers If this post is a healthcare support worker position the post holder will need to follow the Code of Conduct for Healthcare Support Workers. A Healthcare Support Worker is defined as any healthcare worker working within NHS Scotland who is not currently statutorily regulated or in a role that has been recommended for statutory regulation by the Government. The Code of Conduct sets the standard of conduct expected of healthcare support workers and adult social care workers. It outlines the behaviour and attitudes that you should expect to experience

15 from those workers signed up to the code. It helps them to provide safe, compassionate care and support. For more information on the Code of Conduct for Healthcare Support Workers please read the guidance:

Ophthalmic Imaging Technician 1

Ophthalmic Imaging Technician 1 Contents Section Section 1: Section 2: Section 3: Section 4: Section 5: Section 6: Section 7: Section 8: Section 9: Introduction to Appointment Person Specification Job