JOIN JOIN TOGETHER COMMUNITY COMMUNITY WHEN WE WHEN WE OUR GROWS STRONGER. OUR GROWS STRONGER Annual Report

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1 WHEN WE JOIN TOGETHER WHEN WE JOIN TOGETHER 609 North Cherry Street, P.O. Box 3555, Lancaster, PA I LGHealth.org/Foundation Annual Report

2 Ann B. Barshinger Cancer Institute WHEN WE JOIN TOGETHER CANCER CAMPAIGN BY THE NUMBERS Dear Friends of Lancaster General Health: Healthcare is undergoing a transformation. Healthcare Reform is having a major influence on the future of Lancaster General Health. We will need to continue to align with our community s physicians and other new partners in innovative ways and engage individuals more in their healthcare choices. We anticipate that private philanthropy will play an even greater role in helping to drive these changes. We are extremely grateful that we have a robust and deep tradition of giving on which to build, and prepare us for the future. As you read through this annual report, you will see several examples of the power of caring and compassionate donors coming together to make our community stronger. Whether it s through generous gifts made by Kitty and Bill Gamber, The United Auxiliaries to Lancaster General Hospital, or the members of the Women s Giving Circle, every single gift makes a difference and helps improve our patients experiences. Thanks to you, the Lancaster General Health Foundation has helped advance the strategic priorities of Lancaster General Health. We have been overwhelmed by the amount of support provided to the Cancer Campaign which will transform cancer care in our region. In addition, the Lancaster General Health Foundation provided a $300,000 grant to support the Patient-Centered Medical Home project. This initiative empowers individuals to become more engaged in their health while primary-care physicians actively coordinate a team of providers involved in a patient s care at all stages. This investment from the Foundation, made possible by our donors, has been integral in helping to advance the implementation of this innovative model of care to greatly improve the lives of our patients. Lancaster General Health Foundation s mission is to advance the culture of philanthropy within the Lancaster General Health system. We sincerely thank the many individuals, businesses, foundations, and organizations who, through their generosity, share a passion for providing extraordinary healthcare with dignity, compassion and humanity; providing a healthier future for us all. Together, we are making our community stronger. Walter J. Legenstein, Jr. Chair, Board of Trustees Lancaster General Health Foundation Jay R. Bucher President Lancaster General Health Foundation 400 Number of people in attendance at ground breaking September 14, Million-dollar (or more) gifts 985 Days since campaign launched 100 % Lancaster General Health Board of Trustees participation 671 Total campaign donors Signatures on final beam 76 Naming Volunteers opportunities committed 1,044 Number of Gifts campaign gifts 51 serving on campaign committees 100 % Lancaster General Health Foundation Board of Trustees participation 56 from the business community 243 LG employee gifts Stats as of January 15, 2013 Thank you. 2 3

3 THROUGH LONG-STANDING TRADITIONS OF GENEROUS SUPPORT 4 Without question, The United Auxiliaries to Lancaster General Hospital has a long-standing tradition of generous support to the entire health system, having given more than $8.6 million to the Hospital over their 65-year history. In 2008, The United Auxiliaries ambitiously committed $1.5 million to initiate and endow the Survivorship and Supportive Services Program at Lancaster General Health. The Survivorship and Supportive Services Program is a vital part of the whole-person model of care for cancer patients. In its first year, the program has gained rapid momentum, and is already making a tremendous difference in the lives of cancer survivors and their families. The goal of the program is to form a lasting partnership with cancer patients and to provide them with the knowledge, resources and emotional support they need from the onset of diagnosis throughout a five-year post-treatment period. The scope of these services includes increased, dedicated access to social workers, oncology chaplains, financial counselors and oncologycertified nutritionists. In addition, post-treatment resources are offered, such as a personal treatment summary and post-treatment care plan including exercise, stress reduction, ongoing psychosocial support by phone, a survivorship support group and specialized wellness classes. The United Auxiliaries President, Abby Stewart presents a donation to Thomas E. Beeman, PhD, President and CEO of Lancaster General Health. Without the support of The United Auxiliaries, these services would not have been possible so quickly. The organization raised $750,000 in under four years (a year and a half ahead of their goal), and the program quickly took shape. But The United Auxiliaries did not stop there. As the opening of the Ann B. Barshinger Cancer Institute draws near, the need to sustain these vital services is more important than ever. As a result, The United Auxiliaries Executive Board and membership created a $750,000 endowment to be paid over the next five years. You can support The United Auxiliaries commitment to the Cancer Institute through purchases in the Gift Shops located in the LGH downtown site and Women & Babies Hospital, and participation in United Auxiliaries sponsored events. To learn more about The United Auxiliaries Survivorship and Supportive Services Program, visit LGHealth.org/SupportiveServices To learn more about The United Auxiliaries, visit LGHealth.org/UA Jeff Wilson is a cancer survivor. His treatment for esophageal cancer included consultation with the Survivorship and Supportive Services Team at LG Health. Liz Diacont (left), Social Worker and Liz Korman (center), Registered Dietician, both supported Jeff in his treatment and follow-up care. Peter Jupin, Pastoral Services Chaplain The $1.5 million commitment from The United Auxiliaries to Lancaster General Hospital is being complemented by a leadership gift from Jim & Sally Saxton to fund spiritual support services offered at the Cancer Institute. The Saxton s commitment also serves as a challenge to inspire others to join them in their investment. They will match gifts made for this purpose to the Cancer Campaign. 5

4 WHEN PATIENTS ARE EMPOWERED TO PARTNER WITH THEIR PHYSICIAN The medical home A true partner and advocate orchestrating the the electronic medical record. Tools such as is not a house or a continuous care of one s health throughout his My LGHealth, an online patient health portal, will hospital, but an or her lifetime. enhance the two-way flow of information between experience in which a healthcare team, led by a personal physician, works together to reach out to patients to make sure they are receiving continuous and coordinated care. Paul Conslato, MD Medical Director for LGHP This description illustrates the goal of the Patient- Centered Medical Home, an emerging model of care that positions a primary care physician at the center of a team providing preventive, coordinated and evidence-based care. Through a $300,000 LG Health Foundation grant, Lancaster General Health Physicians (LGHP), is transforming care to this Medical Home model. The grant will fund the first phase of a three-year process to transform 20 LGHP primary care practices to Patient-Centered Medical Homes, as recognized by the National Committee for Quality Assurance provider and patient. Proactive care encourages more routine screening, education and preventive activity. Paul Conslato, MD, Medical Director for LGHP and one of the lead physicians on the project, shares: The team ensures that patients receive the right care at the right time, leading them to a healthier life that should reduce the need for more intensive medical care in the future. It provides the backbone of a clinically integrated health system, focused on value of services, not just volume of services provided. (NCQA), a national healthcare Transforming healthcare quality group. across Lancaster County 6 FAsT FACTs The LG Health Foundation awarded $300,000 to this initiative for Implementation of Patient-Centered Medical Home in 20 Lancaster General Health Physicians practices will reach 190,000 patients across the county. Coordinating and tracking care over time will help ensure healthcare goals are achieved. Healthcare needs are met not only during scheduled office visits, but in between visits. The Medical Home coordinates care with specialists, lab and X-ray services, hospitals and more. Two Lancaster General Health Physicians practices were the first in Lancaster County to earn national quality care distinction for this personal approach to patient care. Two defining characteristics of the Medical Home model are recognition of the patient as a critical member of the care team, and the focus on proactive, not reactive services to that patient. With this model of care, patients can be active participants in their care while the primary care physician office serves as the home or the place where they go to have the majority of their healthcare needs met. As a member of the care team, the patient is empowered to partner with his or her provider on decision-making, but also to keep the team informed of care received between visits or changes in health. This flow of information is facilitated by technology through the use of will be a challenge, acknowledges Dr. Conslato, but our network of high-performing primary care and specialty care physicians and their premier healthcare teams are up to the task. We feel a greater sense of responsibility and collaboration with the LG Health Foundation supporting our practice redesign efforts. We are very appreciative of their support and are dedicated to making LGHP and Lancaster County the destination of choice for healthcare. It s truly a Community Care Collaborative! 7

5 THROUGH THE DEDICATION OF CARING AND COMPASSIONATE INDIVIDUALS Like many couples, Bill and Kitty Gamber have experienced cancer with their family and loved ones. They lost Kitty s mother and their dear friend (and best man in their wedding) to cancer and have supported both Bill s father and sister, Marianne, through their respective journeys from cancer fighter to cancer survivor. These experiences were part of the reason the Gambers decided to become involved in the Cancer Campaign with not one, but two generous gifts. Another reason is the Gambers commitment to giving back to this community. We re fortunate with our companies that we can give back and we want to help our own community, explains Bill. In addition, the campaign aligns perfectly with Kitty s own connection to Lancaster General Hospital. Kitty began working in the kitchen at Lancaster General when she was 14. By the time she left to join the family company, she was working as a registered nurse at Lancaster General Hospital. The Gambers contributed a personal gift to the campaign a naming gift for a Family Lounge at the Ann B. Barshinger Cancer Institute. Kitty s experience at the Suzanne H. Arnold Center for Breast Health impressed the couple. The surroundings and overall positive feeling throughout the facility was something they felt conveyed personal, compassionate care; and they knew this would be replicated at the Cancer Institute. The Gambers feel fortunate to have been a part of the Cancer Campaign since the early stages. From a significant role in the groundbreaking events, to witnessing the moving ceremony at last August s Topping Out, the Gambers have felt the impact of working among a dedicated team of very caring people collaborating to make the Cancer Institute a reality. It makes you feel great, explains the couple. We ve been fortunate and we can share that advantage with our community. We re happy we are alive to see it being used. You never know we could need it for ourselves or our own family. The role that Penn Medicine will play in the Cancer Institute was an influential factor in the Gamber s decision to donate. Knowing that people will not have to travel to have access to Penn s research and second opinions was crucial. Kitty & Bill Gamber The Lancaster General Health Cancer Campaign represented an opportunity to make a one-time gift with a big impact. Bill heads the family-owned businesses as Chairman of Dutch Gold Honey and Gamber Container. He remembers the day his father literally dreamed about starting a family foundation so that they could make a bigger impact in the community. Thirty years later, the Gamber Foundation now supports three main areas: Lancaster County organizations, scholarships for the children of their employees, and research in the honey industry. The Lancaster General Health Cancer Campaign represented an opportunity for the Gamber Foundation to make a one-time gift with a big impact. The Foundation members chose to name a Family Consultation Room because they knew of the importance of family during cancer treatment. The Gamber Foundation and Dutch Gold Honey are like a big family. For these reasons, the opportunity to name a Family Consultation Room just jumped out at them. 8 9

6 THROUGH A DEDICATED GROUP OF WOMEN DONORS As a result of the evidence collected, countless assailants in adult cases have pleaded guilty rather than go to trial; and in our first year of pediatric examinations, we have seen several convictions. Angie Mays, RN (left) and Melissa Kramer, RN (right), SAFE Coordinators Since opening its doors in 2000, Women & Babies Hospital (WBH) has become well-known for welcoming more than 4,000 newborns each year. But the focus of this hospital goes beyond maternity care to caring for women through all phases of their path to good health. In 2006, a group of female donors began to leverage their philanthropic dollars to support programs and services for babies and to women of all ages. The members of the Women s Giving Circle (WGC) provide recommendations on the distribution of their collective annual gifts. In 2012, WGC funds helped to sustain the SAFE program for treating victims of sexual assault. Through Sexual Assault Forensic Examination, or SAFE certification, nurses are trained to identify injury, as well as to collect and preserve crucial evidence. The program designed to provide compassionate care and foster a safe environment while collecting evidence from victims was selected for funding in the amount of $7,900 through the Women s Giving Circle. This funding will maintain a SAFE certified team of 20 nurses, and also provide for their up-to-date training and ongoing education (40 hours per year, per nurse). Caring and compassion are always vital to the Lancaster General Health model of care, but seldom more so than in the case of sexual assault. The SAFE certified nurses are trained and skilled at following the standards for the SAFE program, but they are also sensitive to the physical and emotional needs of the victim under their care. Their highly-specialized training equips them to help the victim develop a sense of trust and feeling of security. Through the funding allocated by the Women s Giving Circle, SAFE nurses are now certified in pediatric examinations requiring an additional 40 hours per year in ongoing training. While the team projected 12 cases in the first year, 33 acute pediatric cases had already been completed in the first ten months. This is significant because without this service, children would have to undergo two examinations one medical and one forensic. This vital training prohibits the need to traumatize the young victims again. To learn more about the Women s Giving Circle, visit LGHealth.org/GivingCircle The entire membership of the Women s Giving Circle is honored to fund this sensitive and vitally important service at Lancaster General Health. It is our privilege to support this wonderfully caring team of nurses and their significant work. Martha A. Eppley (left) and Beverly V. Piscitelli (right) Co-chairs, Women s Giving Circle Women s GIvInG CIrCLe 2012 FunDeD ProGrAms SAFE Support and Endure Translation of Breastfeeding Education Cards into Nepalese Preemie + Upgrade for Breast Pumps Group Prenatal Care at Downtown Family Medicine Clinic Transportation for Healthy Beginnings Plus Patients to WBH Eat Smart Move More Hysterectomy and Bladder Repair Patient Teaching Materials 10 11

7 FOUNDATION S MISSION The Lancaster General Health Foundation s mission is to advance the culture of philanthropy to support excellence in patient ConTrIBuTIons By Donor TyPe: $6,073, sources of GIFTs: $6,073, DesIGnATIon of GIFTs: $6,073, care and services throughout the Lancaster General Health system. The purpose of our Foundation is to provide internal grants and funds to continue quality patient care, keep pace with medical advancements and technologies, and continue to meet the need for new and specialized services to benefit the families living in our community. Individuals: $2,728, Organizations: $1,149, Government: $937, Outright Gifts: $2,849, Grants: $1,974, Planned Gifts: $1,026, Lancaster General Hospital: $5,037, Lancaster General College of Nursing & Health Sciences: $539, Corporations & Vendors: $478, United Way: $406, Foundations: $351, Schools: $14, Anonymous: $7, Special Events: $149, Gifts In Kind: $73, Lancaster Cleft Palate Clinic: $311, VNA Community Care Services, Inc: $152, Lancaster General Health Foundation: $32,

8 EVERY GIFT COUNTS. WAYS TO GIVE Generous gifts to Lancaster General Health Foundation enable us to support the purchase of technology, create new programs and establish critical, patient-centered care facilities. With serious financial constraints affecting healthcare today, the role of private support is integral to helping Lancaster General Health deliver the care the community expects and deserves. A Direct Gift: Donors can contribute directly to the Lancaster General Health Foundation with a cash or cash-equivalent donation made as an outright gift or pledge over a period of up to five years. A gift of appreciated publicly-traded stock owned for more than one year, bonds, or mutual fund shares, may provide significant tax advantages while providing support to the health system or its entities. Real estate may be given (either directly or deferred) following approval by the health system, and may provide significant tax benefits to donors and their heirs. Other assets, such as artwork, may be given under certain conditions. Planned Giving: Planned giving offers opportunities to combine tax and estate planning with support for Lancaster General Health Foundation. These gifts are deferred when made and the health system does not realize the cash value until the donor s death. Planned gifts may include charitable gift annuities that enable the donor to receive lifelong income, charitable remainder trusts, charitable bequests, trusts established by will and assistance provided outside one s will (such as designating Lancaster General Health Foundation as a beneficiary of a life insurance policy, financial account or living trust). Matching Gifts: Many companies offer a matching gift program to their employees as a benefit. With such a program, the company will match the employee s gifts to charitable organizations such as the Lancaster General Health Foundation. If you would like to make a contribution or learn more about giving opportunities, please call the Lancaster General Health Foundation at or visit LGHealth.org/Foundation RECOGNITION OPPORTUNITIES Legacy Society: The Lancaster General Health Foundation Legacy Society recognizes those friends and benefactors who demonstrate a generous commitment to the mission of Lancaster General Health by providing for the future through planned gifts such as bequests, endowments, charitable trusts and gift annuities. This society also includes those individuals who have given an outright gift of $25,000 or more to a capital campaign or targeted initiative. Through their foresight and generosity, these proactive philanthropists ensure their lasting legacies of goodwill and giving for future generations. Major Gifts: Our Lancaster General Health Foundation staff is pleased to work with any donor and their professional advisors to finalize a major gift, defined as any gift in excess of $25,000. Major donors may have the opportunity to name a room or facility at the health system for themselves or for a person or organization of their choosing. Endowed Funds: Endowed funds offer donors the opportunity to create a named, endowed fund to support an area of excellence of their choosing. An endowed fund may be established through a minimum of a $10,000 gift. Tribute Gifts: Tribute gifts offer a way for donors to honor or remember someone close to them and support a meaningful cause in that person s name. Donors can specify a particular area of the health system to benefit from their support. All gifts made to the Lancaster General Hospital and its associated entities are recognized in the Foundation s Annual Report and on the Lancaster General Health Foundation donor wall. If you would like to learn more about recognition opportunities, please call the Lancaster General Health Foundation at or visit LGHealth.org/Foundation WHEN WE JOIN TOGETHER 14

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