STYLE, PAPER, FONT STYLE, FONT SIZE AND LENGTH
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1 RESUMES The purpose of a resume is to get you an interview. It is a marketing piece and often your first point of contact with potential employers. Employers often look at resumes for less than a minute, so make every word count. Your resume should be appealing to the eye, easy to read, and contain information an employer wants to read. Put yourself in the shoes of the reader do not assume the reader will know what you mean so be specific and be clear. GETTING STARTED Make a list of the following: Everything you have done since high school graduation, including your education, jobs, volunteer work, achievements, awards, internships, hobbies and language skills. Any experience you have acquired prior to or during your MJ program. Any research and writing skills you have acquired prior to or during your MJ program. Other transferable skills you have acquired such as (1) leadership; (2) work ethic; (3) attention to detail; (4) team work; (5) organizational skills; (6) public speaking skills; (7) ability to handle multiple tasks; (8) ability to meet deadlines. STYLE, PAPER, FONT STYLE, FONT SIZE AND LENGTH Create an easy to read, organized and error-free resume. Use a simple font such as Times New Roman, Arial or Century Schoolbook nothing fancy. Font size should preferably be 12 for content of resume and for your name. Use bold, italic or underline commands to emphasize information in your resume. Do not use personal pronouns such as I did this and I did that. Margins should be 1 on all sides and no smaller than ½ if trying to fit everything on one page. Spacing double space between schools, jobs, and headings. Use high quality, resume paper in white, off-white or pale cream with matching envelopes. If the employer requests that you the resume rather than mail a hardcopy, send all materials requested (e.g. cover letter, resume, and writing sample) as one PDF document. RESUME FORMAT Heading: Your name, address, phone number and address should appear at the top of the page and can be centered or located anywhere at the top that makes sense. Your address should be professional and one you check often. For phone messages, leave a professional-sounding outgoing message on your voic . As for the rest of your resume, sections should include Education and Experience and may include Volunteer Activities, Personal Interests, or a few possible other topics. Education: If you have less than two years of experience in the industry that you are pursuing, your resume should list your education first, then experience, etc. If you have more than two years of experience in your industry, your resume should list your experience first. This section should be written in reverse chronological order (most recent first). List the city and state, degree received (or to be received) the month and year of graduation and major field of study for each school. Ensure that the names of the schools you have attended are titled accurately (i.e. Loyola University Chicago School of Law, NOT Loyola Law School).
2 Your degree is a Master of Jurisprudence. Be sure to also include the area of study, e.g. Master of Jurisprudence, Children s Law & Policy or Master of Jurisprudence, Business Law & Compliance Time Period Include only your graduation date (not when you began your MJ program or undergraduate school). o Example: Loyola University Chicago School of Law, Chicago, Illinois Master of Jurisprudence, Health Law, Anticipated May 2018 Grade Point: Your official GPA from our registrar will include 3 digits to the right of the decimal. We recommend that you use this entire GPA on your resume (i.e. do not round it). Your official GPA is the only GPA that the registrar can confirm if an employer contacts the registrar s office to check on your credentials. Honors, scholarships and school activities/organizations: List directly below the educational institution where you performed them, rather in a separate section. Also include your major, minor or area of concentration. Publications: A published paper or other publication should be cited completely. Consider creating a separate section titled Publications if you have written extensively but only if they are relevant to your industry. Coursework: If you want to highlight an area of emphasis in order to appeal to a certain industry, feel free to list relevant courses. Work Experience: List all paid and unpaid work in reverse chronology, with your latest job listed first. Include full-time and part-time relevant work experience and volunteer work. Include the employer s name, city, state, your dates of employment, title and job responsibilities. Use bullet points when listing responsibilities to make reading easier. Lead with your most impressive achievements not necessarily what you did most often. Omit descriptions of particular jobs if self-explanatory (Caddy, Waitress). Use active, not passive language (see the list of action verbs). Be specific: o E.g. Managed a team of up to six Child Welfare Specialists; provided individual therapy services for a client in specialized foster care; served as the Educational Liaison for the program; acted as the Intake Coordinator for Specialized Foster Care; supported and guided team members; maintained client caseload as needed. o E.g. Create and implement training compliance manuals for organizations to minimize internal and third party risk that prevent increased revenue. Include skills applicable to your industry, such as: writing, analyzing, researching, organizing, arguing, advocating, public speaking, coordinating, creating, persuading, delegating, editing, assessing, estimating, planning and supervising. Gear your resume to the responsibilities the employer lists in the job description. If the job requires that you research and write highlight your research and writing skills/experience and provide specific examples. Describe your current job in the present tense. Describe past jobs in the past tense. If you held several positions with the same employer, list the employer name and location once and underneath list each position with descriptions for each.
3 Volunteer Activities: These activities may communicate aspects of your talents and personality which may not be apparent in your other resume information. They may show leadership qualities, social awareness, community involvement, and other attributes important to potential employers. Licenses and Professional Associations: Include any professional associations that are relevant to your industry or the position for which you are applying. Languages: Include a foreign language and describe your proficiency. Terms often used include Fluent in, Proficient in, Conversant in, but don t overstate your proficiency you may be tested in an interview. Computer Skills: Leave off computer skills unless they are directly relevant to the job you seek. Most employers assume that you have basic computer skills, so there is no need to mention this. Personal Interests: This section can be a good ice breaker in an interview. Include interesting activities and again, be specific. Instead of listing Sports list Volleyball. Or, instead of Reading list American Poetry or Stephen King novels. The more specific you are, the easier it will be for the interviewer to ask about it. WHAT NOT TO INCLUDE ON A RESUME Typos: Be sure to have several people read your resume to uncover grammatical, spelling, punctuation or typographical errors. Marital status, date of birth, age, height, weight, religious affiliation, etc., do not belong on your resume. They are not relevant to legal employment and employers are often restricted from discussing these issues. Inconsistent formatting. Abbreviations, acronyms, symbols and terms of art do not assume employers know what you mean. Political and Other Sensitive or Controversial Information Include this information only after careful consideration. Although hiring decisions should not be based on this type of information, the first person who sees your resume at a law firm is a receptionist, secretary or recruiting coordinator and if he/she disagrees with your politics your resume may never reach the hiring chair s desk. In other words, a decision to not interview you may not be the hiring committee s decision. EDIT AND PROOFREAD! Proofread your resume several times before sending or ing it out. Have someone you know or the Career Services staff read it as well. TELL THE TRUTH Be certain that all information on your resume is true and accurate, including dates, names, organizations and titles. Employers may verify any point raised. Inaccuracies can lead to lost offers or lost jobs.
4 SAMPLE ACTION VERBS FOR RESUME WRITING Avoid passive verbs or phrases. The following is a list of action verbs which may be helpful to you. accelerated accomplished achieved acquired activated adapted administered adopted advanced advised analyzed approved arranged assessed assigned assisted attained attracted audited authorized bought broadened brought built calculated centralized closed collaborated completed composed conceived concluded conducted confined consolidated constructed consulted contributed controlled coordinated created cut decreased delegated delivered demonstrated designed determined developed devised directed distributed documented drafted earned edited eliminated employed enforced engineered established evaluated examined exceeded executed expanded expedited financed forecasted formed formulated found founded fulfilled generated guided handled headed hired identified implemented improved improvised increased influenced initiated instituted instructed insured integrated interpreted interviewed introduced invented invested investigated launched lectured led liquidated located made maintained managed marketed mediated minimized modernized modified monitored motivated negotiated obtained opened operated ordered organized originated overcame oversaw participated performed persuaded pinpointed pioneered planned prepared presented prevented processed produced programmed projected promoted proposed proved provided published purchased realized recommended reconciled recruited redesigned reduced regulated reinforced rejected related renegotiated reorganized reported represented researched reshaped resolved restored reviewed revised revitalized revived saved scheduled selected served set up settled shaped showed simplified sold solved specified sponsored staffed standardized started stimulated streamlined strengthened structured studies suggested summarized supervised supported surpassed surveyed sustained taught terminated tested tightened traded trained transacted transferred transformed translated trimmed tripled undertook unified used utilized verified vitalized withdrew worked wrote
5 MARILYN E. ROSE 325 S. Parker Street Evanston, IL SUMMARY Proven leader, dedicated to establishing, maintaining, and defending quality standards in healthcare; with 10+ years of clinical healthcare experience. Skilled in researching, analyzing, and evaluating U.S. Health Care legislation, regulation, and policies; program management; and public speaking. EXPERIENCE U.S. Government Accountability Office Policy Analyst, September 2014 Present o Apply analytical techniques to compile data; conduct analyses that yield quality information aligned with Congressional request; identify relevant information, patterns/inconsistencies, relationships, interdependencies, and potential implications o Research and analyze legislative efforts; prepare summary documents for key sections of complex reports, correspondence, and briefing points on federal programs and policies o Conduct interviews with federal agency officials and key stakeholders; effectively communicate relevant and accurate information during oral presentations and meetings Northwestern University Feinberg School of Medicine Compliance Analyst, June 2013 July 2014 o Assist in the administration of the joint electronic Annual Disclosure Survey process on behalf of Feinberg and its affiliated entities o Maintain a current understanding of regulatory trends that affect conflict of interest and disclosure policies; acquire subject matter knowledge about key healthcare compliance and conflict of interest concepts o Provide administrative support to the Joint Survey Team Northwestern Memorial Hospital Nuclear Medicine Technologist, February 2005 May 2013 o Efficiently manage numerous research studies involving multidisciplinary team of colleagues, sponsors, and other external project stakeholders o Prepare and administer radiopharmaceuticals for diagnostic and therapeutic purposes; perform diagnostic imaging procedures by utilizing nuclear medicine gamma cameras o Prepare and compound radiopharmaceuticals Northwestern Memorial Hospital PET/CT Lead Technologist o Establish protocols and procedures to improve clinical outcomes; develop assessment guidelines for clinical effectiveness; assist with the implementation of the PET/CT program in the Nuclear Medicine Department o Evaluate requests for procedures; assess patients to determine appropriate protocol and method of application; provide leadership and resources to junior staff EDUCATION Loyola University Chicago School of Law Master of Jurisprudence in Health Law, May 2013 o o Thesis: Implementation of Health Care Reform: Lessons Learned from the Medicare/Medicaid Act Relevant Coursework: Legal Writing and Analysis; Health Law and Policy; Healthcare Compliance; Healthcare Finance; Health Insurance and Regulation; Risk Management and Health Care Quality Northwestern University Bachelor of Science in Business Management, May 2008
6 WINSLOW R. HUNTINGTON, III 4 Oak Street Milwaukee, WI whunt3@test.com (414) Professional Experience Director of Global Regulatory Affairs May 2015 Present Mortara Instrument Milwaukee, WI Responsible for leading the global pre and post market regulatory affairs for Mortara Instrument, Inc. which manufactures patient monitors, ECG, holter and stress exercise systems. In collaboration with the product team, develop and execute global regulatory strategies to bring products to market. Prepare and submit the required premarket submissions globally in addition to reporting adverse events to regulators in affected countries. Identify and analyze regulatory trends, and identify new or changing requirements to communicate to the business. Manage Regulatory Affairs staff, global consultant agreements, and department budgets. Director of Regulatory Affairs July 2014 May 2015 GE Healthcare Waukesha, WI Lead the Regulatory Affairs team for the X-Ray and Women s Health businesses. Partnered with the business to develop and execute world class regulatory strategies to bring products to market in the global marketplace. Collaborated with the business to prepare and submit the required premarket submissions (e.g. PMA, 510(k), etc.) Reviewed and approved advertising and promotion material ensuring it was consistent with approved claims for regulated products. Identified regulatory trends and their implications for GE Healthcare; analyzed and communicated proposed, new, or changing requirements. Regulatory Affairs Manager Invasive Cardiology June 2013 July 2014 GE Healthcare Wauwatosa, WI Prepared premarket submissions (510(k) and EU Technical Files) and reviewed postmarket product changes for Invasive Cardiology products Filed and maintained regulatory deliverables for ICAR products. Actively participated as a team member on all assigned new product. Reviewed changes to existing products to determine need for new/revised submissions or to document reasons no submission was required. Identified clinical data requirements for global product licensing and insured the requirements were documented in the compliance plan. Identified regulatory trends and their implications for GE Healthcare; analyzed and communicated proposed, new, or changing requirements. Senior Director of Quality Systems March 2007 April 2013 Cedarburg Pharmaceuticals, Inc. Grafton, WI Oversight quality assurance, quality control, and regulatory affairs. Prepared and maintained active Drug Master Files as well as annual report functions. Primary contact with FDA and customers on quality, compliance, and regulatory issues; hosted FDA audits and responded to notices of deficiencies to drug master files or Form 483. Managed internal audits as well as external contract facilities. Instituted CAPA program for investigation into failure and noncompliance.
7 Director, Quality Assurance Cambridge Major Laboratories, Inc. Germantown, WI Conducted annual reviews of marketed products. Prepared Drug Master Files for new product submission. Released Active Pharmaceutical Ingredient lists and intermediate components. Reviewed and released batch records and product labels. Performed internal audits and external audits of vendors and contract laboratories. Prepared and lead cgmp training for all employees. Lead all audits of the facility both for FDA audits and customer audits. Quality Control Chemist Schwarz Pharma Seymour, IN Released testing of finished drug products, intermediates, and raw materials. Reviewed product control reports for cgmp compliance. Initiated revisions to methods and product specifications. Member of the training committee. Education Loyola University Chicago School of Law Masters of Jurisprudence in Health Law, May 2013 Relevant Coursework: Healthcare Regulation and Policy; Healthcare Compliance; Intro to Legal Study and Writing; Intro to Health Law and Policy; Healthcare Finance; Life Sciences, Research and the FDA University of Wisconsin-Madison Bachelor of Science in Chemistry, May 1995 Member: Alpha Chi Sigma (professional chemistry fraternity) Certifications Regulatory Affairs Certification (RAC US) Regulatory Affairs Professional Society (RAPS), June 2007 Certified Quality Auditor (CQA) Society of Quality Assurance (SQA), December 2002 Regulatory Affairs Professional Society Fellow (FRAPS) Regulatory Affairs Professional Society (RAPS), October 2015 Professional Organizations Regulatory Affairs Professional Society (RAPS), Southeast Wisconsin Chapter Chair, Secretary,
8 PEGGY A. HARPER, RN, MJ, BSN, CLNC 505 E. Marshall Ave. Houston, TX SUMMARY OF QUALIFICATIONS Certified Legal Nurse Consultant, Clinical Documentation Expert, Medical Record Analyst and Compliance Professional with 20+ years of clinical nursing experience Advanced knowledge of the litigation process, legal terminology, legal analysis, legal research and writing, trial prep, Lexis Nexis, Westlaw, e-filing, discovery, depositions, Chapter 74 requirements (Texas), and the Federal Rules of Evidence Advanced education in health law and compliance, Joint Commission Accreditation, staffing, delegation, managed care, policy and procedure, clinical guidelines, expected outcomes, quality initiatives, and patient safety. Recognized for ingenuity in legal and medical research; able to quickly find authoritative literature, appropriate statutes, current regulations, and applicable case law Expert in risk prevention using experience in litigation and medical record review to identify process improvement opportunities to improve health care outcomes Successfully established and managed a Clinical Documentation Improvement Program significantly improving the quality of the medical record and coding accuracy leading to revenue recovery exceeding 12 million in two years Clinical expertise includes: pediatrics, neonatal ICU, pediatric cardiology, heart failure, pacemakers, defibrillators, cardiac surgery, congenital defects, birth related injuries, brain injury, hypoxic encephalopathy, ventilator management, tracheostomy, asthma, child abuse, sudden death, ECMO, sepsis, hemorrhagic, hypovolemic and septic shock, ACLS, PALS, trauma EDUCATION Master of Jurisprudence (MJ) in Health Law Chicago, IL 2013 Loyola University Chicago School of Law Bachelor of Science in Nursing (BSN) Chicago, IL 2007 Kaplan University, Honors: Summa cum laude Associate Degree in Nursing (Registered Nurse) Gainesville, TX 1992 North Central Texas College, Honors: Phi Theta Kappa LICENSURE & CERTIFICATIONS Registered Nurse (Texas) 1992 Active/Current Certified Legal Nurse Consultant 2015 Current PROFESSIONAL EXPERIENCE Certified Legal Nurse Consultant (CLNC) SS Legal Nurse Consultant Plano, TX March 2015 Present Consult with attorneys to provide expert analysis of the medical record and assist in all phases of litigation, from inception to trial or settlement, for both plaintiff and defense. Cases include long-term care, personal injury, insurance defense, product liability, medical malpractice and high-conflict custody litigation. Comprehensive analysis of the complete medical record Provide an informed opinion on medical issues related to negligence, causation, damages/injuries defining the deviations and adherences to the applicable standards of care Organize, summarize, translate and interpret the medical record
9 Research medical literature, guidelines and standards, statutes, regulations and case law as related to the facts and issues of the claim or case Create detailed, relevant medical chronologies, linking to pages within the medical record, providing the attorney quick reference in an easy, at-a-glance format Produce brief and/or comprehensive summaries of the medical record Screen cases for merit, providing an objective, informed opinion Locate, retain and prepare medical expert witnesses, maintaining a database of medical experts, nursing experts and other consultants Provide assistance with discovery and trial preparation, deposition questions, trial questions, interrogatories and exhibits Supervisor, Clinical Documentation Improvement Program (CDIP) RN Clinical Documentation Specialist Cook Children s Medical Center Ft. Worth, TX January 2013 February 2015 Clinical Documentation Program Supervisor managing 3 full-time RNs as direct reports. Served as project manager hired to create a CDI program. Originated CDI program for the healthcare system formulating all aspects from planning to implementation, education and evaluation. Executed concurrent, retrospective and targeted reviews of the complete medical record from admission to discharge for quality of care, severity of illness and risk of mortality Collaborated with risk management when medical record review revealed a potential risk Reviewed monthly hospital mortalities for complete and accurate documentation Designed, implemented and evaluated policy and procedure Analyzed monthly hospital mortalities for targeted data analysis, complete, accurate, clear documentation and severity of illness, hospital acquired conditions, quality, compliance standards Project lead validating the creation of complete and accurate documentation templates for specialty provider during EMR implementation Collaborated with multiple departments preparing and conducting quality and/or risk assessments maintaining a constant state of survey readiness Registered Nurse and Patient Safety Officer, Pediatric Cardiology/Electrophysiology Cook Children s Physician s Network Denton, TX June 2007 December 2012 Functioned as lead RN and safety officer for pediatric cardiology specialty clinic. Provided comprehensive patient care for pediatric and adult patients with cardiac issues, including complex congenital heart defects, arrhythmias, internal cardiac defibrillators and pacemakers, pre and postsurgical repair and athletic screening. Performed and analyzed 12-lead EKGs, Tilt table studies and treadmill stress testing Tested internal defibrillators and pacemakers, modifying as needed Designed and implemented organizational system for easy access to all patients affected by a large recall of common defibrillator lead Conducted academic research, organizing and formulating outlines and primary source articles for use by expert witnesses Registered Nurse, Admission-Transition Special Care Nursery Texas Health Presbyterian Hospital Dallas, TX September 2002 May 2007 Functioned as staff/lead RN in a busy nursery averaging 500 births per month, working closely with medical providers and multidisciplinary team members to ensure safe, comprehensive pediatric and neonatal patient care for infants in the first hours of life.
10 Provided complete care and ongoing assessment of infants transitioning immediately after birth Recognized by colleagues and providers for precision assessments, clinical skills and medical knowledge PROFESSIONAL STRENGTHS Methodical attention to detail, identifying inconsistencies within medical records often overlooked by medical experts Strategic planning and thorough case management Design and deliver presentations to any group regardless of size or organizational rank Simplifying the complexities of medical facts and data Advanced prioritization skills; multitasking Confident, proactive, motivating team leader and creative problem solver Professional judgment with high ethics and personal integrity Advanced user of MS Office Suite: Word, Excel, PowerPoint, Access and Outlook Proficient user of legal software applications Effective verbal communication and persuasive skills PROFESSIONAL MEMBERSHIPS National Alliance of Certified Legal Nurse Consultants (NACLNC) Active Member American Association of Legal Nurse Consultants (AALNC) Active Member Health Care Compliance Association (HCCA) Member
STYLE, PAPER, FONT STYLE, FONT SIZE AND LENGTH
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