The Why and How. Carol L. Henwood, DO, FACOFP dist.

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1 Patient-Centered Medical Home: The Why and How Carol L. Henwood, DO, FACOFP dist. AODME January 14, 2012

2 The Triple Aim Improved Health Enhanced Patient Experience of Care Reduced Cost [+1: Improved Productivity]

3 IOM Definition of Quality Care Safe Timely Effective Efficient Equitable Patient-centered

4 TEAM Timely Evidence-based and Effective Accessible Measureable

5 National Strategy #8 Coordination among primary care, behavioral health, other specialty clinicians and health systems will be enhanced to ensure care will be improved.

6 What Is a Patient Centered Medical Home? A Patient Centered Medical Home (PCMH) is an approach that provides comprehensive primary care across the lifecycle for children, youth, and adults. ThePCMH team coordinates partnerships between individual patients and their physicians to meet all of the patients healthcare needs. Adapted from Joint Principles of the Patient Centered Medical Home, March Available at: Source: Merck Medical Forums. Trends in Healthcare: The Patient Centered Medical Home. Slide 2.

7 Recognize Medical Homelessness Exists Higher Costs Lower Quality

8 What s Dii Driving the Change? Source: Merck Medical Forums. Trends in Healthcare: The Patient Centered Medical Home. Slide 4. with permission from Davis et al for the

9 What s Driving the Change? Health needs Americans living longer 1 Average lifespan: 77+ years Chronic disease more prevalent >40% with chronic conditions have >1 2 Quality of care Patients not getting services and not achieving outcomes A New England Journal of Medicine article from 2003 reported that 55% of adults did not receive recommended care for prevention, acute illness, or chronic conditions. 3 Reports from the IOM, the US Department of Health and Human Services, and Archives of Internal Medicine reported that diabetes, 2 hypertension, 2 tobacco use, 4 hyperlipidemia, 5 asthma, 6 and chronic atrial fibrillation 7 were managed inadequately in up to 50% of patients. IOM=Institute of Medicine. 1. US Department of Health and Human Services. Healthy People US Government Printing Office; Institute of Medicine. Crossing the Quality Chasm. National Academy Press; McGlynn EA et al. N Engl J Med. 2003; 348: US Department of Health and Human Services. Treating tobacco use and dependence. surgeongeneral.gov/tobacco/treating_tobacco_use.pdf. Accessed May 5, McBride P et al. Arch Intern Med. 1998;158: Legorreta AP et al. Arch Intern Med. 1998;158: Samsa GP et al. Arch Intern Med. 2000;160: Source: Merck Medical Forums. Overview of the Patient Centered Medical Home (PCMH) Slide 8.

10 Cost of Chronic Care in the United States In 2009, the United States spent >17% of its gross domestic product (GDP) on health care ($2.5 trillion). 1 This is expected to climb toward 20% of the GDP by The main cost drivers of health care are individuals with chronic conditions. 3 5% of beneficiaries account for 43% of Medicare spending. 4 25% account for 85% of total spending. 4 Costs are driven by fragmentation and inefficiency. 5 27% of Medicare patients discharged with a diagnosis of chronic heart failure were readmitted within 30 days. 50% of patients discharged with any medical diagnosis, who were readmitted within 30 days had no outpatient visit during the intervening time. 1. Centers for Medicare & Medicaid Services. National health expenditures highlights. cms.hhs.gov/nationalhealthexpenddata/downloads/highlights.pdf. Accessed May 3, National health expenditure projections Centers for Medicare & Medicaid Services. cms.hhs.gov/nationalhealthexpenddata/downloads/proj2008.pdf. Accessed May 3, The Partnership to Fight Chronic Disease. The growing crisis of chronic disease in the United States. fightchronicdisease.org/sites/default/files/docs/growingcrisisofchronicdiseaseintheusfactsheet_81009.pdf. Accessed May 4, High-cost Medicare beneficiaries. Congressional Budget Office. cbo.gov/ftpdocs/63xx/doc6332/05-03-medispending.pdf. Accessed May 3, Jencks SF et al. N Engl J Med. 2009;360: Source: Merck Medical Forums. Overview of the Patient Centered Medical Home (PCMH) Slide 9.

11 Health Insurance Premiums Continue to Grow at 2 3 Times Inflation: Unsustainable Annual Growth in Employer-Sponsored Health Insurance Premiums 1,a 16% 13.9% 14% 12.9% 12% 10.9% 11.2% 10% 9.2% 82% 8.2% 2006, 8% growth in 7.7% 6% 5.9% 5.3% 3.8% outpace that of 4% 3.4% inflation. 2.3% 9.9% 1 2% 0% % Health Insurance Premium Growth Health Premium Growth Exceeds Inflation a Annual health insurance premium for a family of Inflation (CPI) Inflation Exceeds Health Premium Growth % Despite the decline in health insurance premiums from 2003 to premiums continues to CPI=consumer price index. 1. Adapted from "Employer Health Benefits 2006 Annual Survey Chartpack, (#7561) The Henry J. Kaiser Family Foundation & HRET, September This information was reprinted with permission from the Henry J. Kaiser Family Foundation. The Kaiser Family Foundation is a non-profit private operating foundation, based in Menlo Park, California, dedicated to producing and communicating the best possible analysis and information on health issues. 2. Arnst C. Survey: company health-care costs to rise 9% in businessweek.com/bwdaily/dnflash/content/jun2009/db _ htm. Accessed May 3, Source: Merck Medical Forums. Overview of the Patient Centered Medical Home (PCMH) Slide 11.

12 Personal Physician-Patient Relationship Physician-Directed Medical Practice Whole-Person Orientation i Coordinated Care Hallmarks of Care Improved Quality and Safety Enhanced Access to Care Improved Physician Reimbursement

13 Measuring Success

14 Breast Cancer Screening Cervical Cancer Screening Diabetes Care (HgbA1c<7) BP Control (<140/90mmHg) HEDIS 50 th Percentile 2007

15 Recognition Programs for PCMH Developed or Under Development Quality Organizations PCMH Standards Activity 2010 Source: Rogers, E. Patient Centered Primary Care Collaborative and the National Patient Centered Medical Home Movement Slide 33.

16 NUMBER OF PPC-PCMH PCMH CLINICIAN RECOGNITIONS BY STATE *As of 02/28/11 WA OR NV CA ID AZ UT MT WY CO NM ND SD NE KS OK MN IA MO AR WI IL MI IN KY TN OH NY PA WV VA NC SC ME VT NH MA RI NJ CT MD DE TX LA MS AL GA 0 Recognitions 1 20 Recognitions AK FL Recognitions HI 9329 PPC PCMH CLINICIAN RECOGNITIONS Source: Rogers, E. Patient Centered Primary Care Collaborative and the National Patient Centered Medical Home Movement Slide Recognitions 201+ Recognitions

17 Barriers to PCMH Implementation HIT Change Fatigue Payment Challenges Medical Neighborhood Challenges

18 HIT/HIE Real-time Data QA QI Cost

19

20

21 Diabetes mellitus: complete H&P BP goals <130/80; LDL goals <80; ACE/ARB Rx; HgbA1c goal <6.5 Annual eye exam; monofilament foot exam; urine microalbumin annually at min Flu vaccine annually; pneumovax at appropriate interval Smoking cessation counseling; referral to groupeducation Hyperlipidemia: complete H&P Lipid goals tchol<200; TG<150; LDL goal based on risk factors Hypertension: complete H&P Systolic goal<130; diastolic goal <80

22

23

24 Change Fatigue Evidence-based Guidelines Resident vs. Team Staff Empowerment Interprofessional Communication Silos of Educations: Teaching Teamness Redefining Team: Pharmacists and Mental Health Professionals Effectiveness of Care and Care Coordination

25 Pneumonia 1: Outpatient Algorithm

26 Pneumonia 2: Inpatient Transition

27 Payment Challenges PCMH Save Money North Dakota Pilot ER Utilization Down by 30% Inpatient Stays Down by 18% Illinois Health Connect PLUS : 2010 $1 Billion Savings

28 Show Me the Money Private Payors CMS/CMI 5-year Seamless Coordinated Care Model for Primary Care and Accountable Care Organizations Medicare FFS: $20/member/month Shared Savings: Year 2 Year 4 Any Willing Provider

29 PCMH as Foundation for Accountable Care Organizations ACOs are defined as a group of providers that has the legal structure to receive and ddistribute ib t incentive payments to participating providers. Source: Premier Healthcare Alliance Source: Rogers, E. Patient Centered Primary Care Collaborative and the National Patient Centered Medical Home Movement Slide 21.

30 Medical Neighborhood Challenges Coordinated Care 1 Care Coordinator/2500 Patients 1 Pharmacist/7500 Patients High-quality, Cost-effective Care Savings Shared Savings

31 Concluding Thoughts Of the six (6) domains of quality, patient- centeredness is the most challenging but most important. The tenets of the medical home are the basis for the medical neighborhood. Development of competencies in residency training is necessary for the success of future Osteopathic physicians.

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