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1 Welcome to MDLIVE

2 Welcome to MDLIVE 24/7/365 access to U.S. board-certified doctors Request a consultation *Important: Prescriptions are issued only when clinically appropriate. No controlled substances may be prescribed and the availability of some prescriptions may be restricted by law in some states. For complete terms of use visit

3 Get the care you need, when you need it! 24/7 24/7/365 Care Anytime, Anywhere US Board-Certified Doctors Minute Average Call Back Time Prescriptions Sent Directly to Your Pharmacy Scan with smartphone to create a contact Request a consultation What can I use it for? When can I use it? Allergies Ear Infections Pediatric Care Prescriptions, if needed Nausea & Vomiting Respiratory Infections Sinus Problems Urinary Tract Infections and more... For non-emergency medical issues Your doctor is not available on your schedule Anytime, anywhere including nights, weekends, and holidays To learn more about how you can use MDLIVE, visit

4 Dear MDLIVE Member, Your Employer has selected MDLIVE to provide you with 24/7/365 access to board-certified primary-care doctors and pediatricians by phone or . Doctor and Pediatrician consults are FREE! Whether you are at home, in the office, traveling, or you simply want the most convenient way to see a doctor, MDLIVE is easy to use and available on your schedule anytime, anywhere. Our service is secure, confidential and compliant with all medical privacy regulations. Visit or call toll-free to get started and make your appointment today! HOW TO USE MDLIVE Phone Consultation No Webcam? No Problem! Speak to a doctor over the phone Advice Ask questions and get advice privately using our secure system GET STARTED TODAY! Register online or by phone Go to You will need the primary member s last 4 digits of SSN and Date of Birth. You may also register over the phone by calling. Complete medical history Be prepared for your first appointment. Complete your medical history profile during registration. Request a consultation Doctor and Pediatrician consults are free! Our staff is available 24/7/365 online or by phone!

5 Welcome to MDLIVE 24/7/365 on-demand access to affordable quality healthcare anytime, anywhere WHEN TO USE MDLIVE For non-emergency medical issues (especially as an alternative to the high cost of an emergency room or urgent care center) Anytime, anywhere including nights, weekends and even holidays Your doctor or pediatrician is not available on your schedule When it s not convenient to leave your home or work You are traveling and need medical care You need a prescription or refill* COMMON CONDITIONS WE TREAT Allergies Asthma Bronchitis Cold & Flu Constipation Diarrhea Ear Infections Fever Headache Infections Insect Bites Joint Aches & Pains Poison Ivy Rashes Respiratory Infections Sinus Infections Skin Inflammations Sore Throat Sports Injuries Urinary Tract Infections Pediatric Care Cold & Flu Constipation Ear Infections Fever Nausea Pink Eye Vomiting GET STARTED NOW Disclaimers: MDLIVE does not replace the primary care physician. MDLIVE operates subject to state regulation and may not be available in certain states. *MDLIVE does not guarantee that a prescription will be written. MDLIVE does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. MDLIVE physicians reserve the right to deny care for potential misuse of services. For complete terms of use visit

6 MDLIVE App Now Available on Android Introducing the MDLIVE App Sick in bed? Sick at work? Got a smartphone? Doctor visits are easier than ever with the MDLIVE App. Access to a doctor anywhe re: at home, at work, or on the go Choose doctors from one of the nation's largest telehealth networks Available 24/7 by video or phone Private, secure and confidential visits Connect instantly with MDLIVE Assist mdlive.com/getapp Scan with your smartphone to get the app No smartphone? No worries! Activate your account online or over the phone at: MDLIVE, INC. CONFIDENTIALITY NOTICE: This and any attachments are for the exclusive and confidential use of the intended recipient. If you are not the intended recipient, please do not read, distribute or take action in reliance on this message. If you have received this message in error, please notify us immediately by return and promptly delete this message and its attachments from your computer system. We do not waive atto rney-client, work product, doctor-patient, therapist-client or intellectual property privileges by the transmission of this message.

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