Lawrence General Hospital. Annual Report Patient and Family Advisory Council
|
|
- Gregory Pope
- 6 years ago
- Views:
Transcription
1 Lawrence General Hospital Annual Report Patient and Family Advisory Council October 1, 2014 through September 30, 2015 PFAC Contact: Theresa Sievers, MS, RN, CPHQ, CPHRM One General Street Lawrence, MA
2 About Lawrence General Hospital Lawrence General Hospital is a 189-bed private, non-profit community hospital providing the Merrimack Valley & southern New Hampshire regions with high quality, high value medical care for the whole family. For more than 135 years, the extremely dedicated doctors, nurses and staff of Lawrence General have been committed to strengthening our Hospital and our community. Lawrence General Hospital is proudly affiliated with both Beth Israel Deaconess Medical Center and Floating Hospital for Children at Tufts Medical Center. These affiliations ensure our patients have an expanded roster of specialty services and clinics available locally, greatly decreasing the need to travel to Boston for high quality care. Mission Serving nearly 300,000 patients annually, Lawrence General Hospital is driven by the mission of delivering comprehensive health care to patients by ensuring access to high-quality care, the latest technologies and caring, personalized treatment. In addition to over 500 local primary care and specialist providers, Lawrence General offers physicians, specialists and services on-site from a variety of tertiary clinical partners, including Beth Israel Deaconess Medical Center and Floating Hospital for Children at Tufts Medical Center. As the Merrimack Valley's leading regional health care system, Lawrence General is committed to enhancing the delivery and coordination of care, and to improving health outcomes for patients and communities served. Vision Become a stellar regional health system known for the highest quality, highest value, service, efficiency, and compassionate care. Values To achieve the highest levels of quality and patient satisfaction, the Hospital's philosophy of care focuses around these four core values: Quality - The Hospital continually strives for excellence in all areas of patient care, enabled through an ongoing quality improvement process Integrity - The Hospital builds honest and ethical relationships. Compassion - The Hospital, through its physicians and caregivers, offers care to address each patient's unique physical, emotional and spiritual needs. Service - The Hospital goes the extra mile to provide a level of medical care and customer service that exceeds the expectations of our patients and visitors. Additional information about Lawrence General Hospital may be found on the website at 2
3 PFAC: History, Mission Statement Purpose The Patient and Family Advisory Council at LGH held the first meeting in September Since then it has maintained its original mission statement as follows: The Patient and Family Advisory Council at Lawrence General Hospital is committed to bringing patients, families and hospital staff together to build a partnership of advisors, who will help to design and implement programs and policies that will improve the services and care delivered. In 2014, the PFAC revised its bylaws to include its purpose/goals as follows: Implement Change - Review data related to the Hospital's quality of care or patient experience and offer suggestions for improvement Establishment of Goals - Strengthen communication among patients, families/guests, caregivers and staff, through the development of specific goals based on areas in need of attention from the patient and family perspective. Member Committee Placement - Continuously work on placing members on other hospital committees or task forces in order to further the work of the Council. Community Representation - Serve as an important link between LGH and the community it serves by maintaining a diverse membership. PFAC Structure and Composition The Council consists of patients and family members, community organization representative members, hospital senior management and staff members, and Board of Trustees members. There are 20 council members in total; eleven patient / family members (55%); two community organization representatives (10%); two Board of Trustee members (10%) five hospital senior leaders / staff members (25%). All Council members collaborate to provide input and support in implementing decisions that impact how LGH delivers care to patients and families. An ongoing goal is to ensure that the PFAC represents the diversity of the population served by LGH. Currently, the PFAC Chairperson is the Vice President, Quality and Patient Safety. The Council has had ongoing discussions inviting the patient and family representatives to serve in a leadership role on the Council. Recruitment, Membership and Qualification As a guiding principle, as noted above, the PFAC strives to ensure representation consistent with the diversity in our community and of the population served by LGH. Recruitment efforts are ongoing and involve an application, phone screening, and/or in-person interviews. Potential members are recruited through recommendations from current PFAC members, physicians in the community and/or hospital staff. In 2014, LGH began using social media, specifically, Facebook to increase public awareness about the PFAC, and encourage those interested in learning more about the Council to contact the Hospital. Interested parties may also attend a PFAC meeting as a guest prior to making a commitment to join the Council. 3
4 Council members are selected with the following qualifications in mind: Patient/family members who receive care, treatment and services at LGH; Community organization representative within the primary service area; Demonstrated ability to work collaboratively and share experiences; Demonstrated ability to respect diversity and opinions of others; and Desire to improve the patient and family experience PFAC Orientation New members submit an application and are interviewed by the PFAC Chairperson and presented to the Committee for approval. Once new members are selected, they attend the full day LGH orientation required by new LGH staff members. The orientation program includes information about the hospital s history, clinical care services and programs, infection prevention and control, patient privacy (HIPAA) and quality, patient safety and patient experience improvement efforts. The PFAC mission and bylaws are reviewed; a confidentiality agreement is signed as well as a conflict of interest statement. PFAC Meetings The Council meets every other month, at least five to six times a year, for one and a half hours. LGH provides Council members with lunch and valet parking at no cost. The Chairperson develops the agenda for the meetings in collaboration and with input from the Council members. There is time built in to the meeting agenda for Council members to provide feedback about specific experiences if desired. The Council designated two members to serve on the hospital-wide Cultural Diversity Committee over the past year. The Council is committed to increasing involvement in ongoing Hospital committees, teams and work groups in our journey to improve the patient and family experience of care. PFAC Member Hospital Participation The PFAC has played a significant role in many programs and ongoing Hospital initiatives contributing to care decisions made on behalf of patients and families. Specifically, members are provided with the opportunity to make recommendations to the Hospital regarding patient and provider relationships, quality improvement initiatives, and patient education on safety and quality matters. Many of the quality of care initiatives over the past year were related to the improvement of information for patients and families, meals, way-finding, end of life planning, and care transitions. Council member participation on Committees and other hospital initiatives has provided invaluable information in making improvements. A specific example is improvement made for patients who are hard of hearing and deaf brought to light by a patient / family member serving on the Cultural Diversity Committee. The Council recognizes the opportunity to increase participation over the next year. Fiscal Year 2015 Accomplishments and Educational Opportunities In addition to providing advice and guidance on improving many aspects of the patient experience, Council members have provided ongoing feedback about their personal experiences and the experiences of the family members. The hospital leadership and staff on the Council take the feedback very seriously and often discuss the feedback heard first hand during many other forums and meetings. Hearing from patients in their o wn voice has provided rich feedback and is proving to be so valuable that hospital leaders and staff are now asking to have representation on their committees, teams and work groups. Over the past year, guest speakers presented on a variety of topics that were selected with input from the Council members:
5 Cultural Diversity Committee Opening of Andover Medical Center facility Hospital Signage Construction Update CHART Community Hospital Acceleration, Revitalization and Transformation Grant from the Health Policy Commission Marketing and LGH Brand Elevation PFAC Annual Report Summary PFAC members participated in the development of this year's annual report to help set the goals for 2016, and to create the strategies necessary to transform the Council and improve the patient experience. Below are some of the goals that were identified for the upcoming year: Increase efforts to review patient care practices and policies to make suggestions on Hospital practices to improve patient and family experience. Increase public recognition of the PFAC for their accomplishments. Develop activities that help nurture continued interest in council membership. Develop workshops to provide staff and families the opportunity to get to know each other and increase their understanding of Council role and responsibilities. Simplify the PFAC meeting agenda items and discussions to promote a more relaxed environment, develop rapport and encourage interactivity among all members. The Council also suggested that we regularly set aside the 15 minutes of each meeting for a member to share his/her most recent experience as a patient and/or as a family member.
6 Lawrence General Hospital Patient and Family Advisory Council Bylaws/ Council Charter Article 1. Mission Statement The Patient Family Advisory Council at Lawrence General Hospital is committed to bringing patients, families and hospital staff together to build a partnership of advisors, who will help to design and implement programs and policies that will improve the services and care delivered. Article 2. Purpose/Goals Section 1. Implement Change: Review data related to the hospital quality of care or patient experience and offer suggestions for improvement. Section 2. Establishment of Goals: Strengthen communication among patients, families/guests, caregivers and staff, through the development of specific goals based on areas in need of attention from the patient and family perspective. Section 3. Member Committee Placement: Continuously work on placing members on other hospital committees or task forces in order to further the work of the Council. Section 4. Community Representation: Serve as an important link between LGH and the community it serves by maintaining a diverse membership. Article 3. Structure and Membership The PFAC will consist of up to 20 members total: patients/family or community organization members, hospital senior leadership and staff members and hospital trustees. The committee endeavors to have an equal number of patients/family or community organization members and hospital representatives. A Quarum will be considered with a minimum of 2 patients/family or community organization members and 2 staff members or hospital trustees. The PFAC strives to maintain a diverse membership, representative of the population that LGH serves. Article 4. Nomination and Application Process Section 1. Membership Recruitment: The hospital will engage in active recruitment efforts in order to ensure diverse representation. Recruiting efforts will be ongoing to ensure patients and families are aware of the Council. Such activities will include but are not be limited to: canvassing hospital staff, including physicians, posting of information throughout the hospital, on the hospital's web site, contacting community groups, and engaging local media. Section 2. Membership Criteria: Patient/family members must have received services at Lawrence General Hospital or must be affiliated with the Community the hospital serves. Members are expected to be active participants in council activities and support the PFAC publicly. They will be familiar with healthcare issues and initiatives. Members may be asked to participate on committees or projects that may require an additional time commitment. Members are required to RSVP for meetings. Section 3. Membership Selection: The Council may recommend patients, family members, or hospital staff for Council membership. Interested parties complete an application. Interested parties may also attend a PFAC meeting as a guest prior to making a commitment to join the Council. PFAC staff members will review the application and interview each candidate via telephone or in person (preferred). The initial membership will be determined by the PFAC steering committee, based on review of the applications, interviews with candidates and consideration of the Commonwealth's regulation applicable to the development of Patient and Family Advisory Councils in Massachusetts Hospitals. Thereafter, future members will be selected by the PFAC membership committee, which will consist of two patient/family members and two members representing the hospital in addition
7 to the Council Chair and Co-Chair. The PFAC membership committee will be responsible for interviewing and recommending future members for Council approval via a majority vote. Section 4. Membership Responsibilities: Participate in the formation and evaluation of PFAC yearly goals and objectives and be an active participant in Council activities. Be an advocate for all patients and families by identifying and representing their needs and concerns. Maintain patient confidentiality according to Health Insurance Portability and Accountability Act (HIPAA) guidelines at all times. Plan, facilitate and guide the work of the LGH PFAC. Be willing to consider additional opportunities for involvement beyond the monthly meeting. Participate in meeting discussions and activities. LGH staff members will act as the hospital liaisons to the Council. Section 5. Membership Terms: One year commitment, renewable each year for as long as the member wishes to continue and is in good standing. A minimum three year term is recommended but not required. Individual members should indicate their individual preference for continued membership at the end of each year. Council members may renew past their three-year recommended term if mutually agreed to. Article 5. PFAC Meetings Regular meetings of the Patient and Family Advisory Council will be held the second Tuesday of every other month from 12:30 pm to 2:00pm unless otherwise ordered, presuming the presence of a quorum. Each meeting will be 1.5 hours in length. Section 1. Agenda: Meeting agenda will be set by the designated chair and/or co-chair and distributed to the Council prior to each session. Section 2. Minutes: Meeting minutes will be kept and distributed to all PFAC staff and patient/family members at or prior to the the next meeting. Council minutes will be retained for a minimum of 5 years. Section 3. Attendance: Members of the council are expected to make every effort to attend every session during their term. It is expected that members will commit to attend a minimum of 75% of the Council meetings. Members who are unable to meet this requirement will be offered early withdrawal. If they wish to remain involved they may do so with the approval of the Council, but certain privileges may be temporarily suspended. Ultimately, membership on the Council is at the discretion of the Hospital and will be based on the effectiveness, feedback, and support provided by each member. Section 4. Quorum: An official meeting will require the presence of a minimum of one-half of the members to be called to order. Section 5. Voting: Votes may be conducted electronically for most items, except where specifically requested to be in person. Electronic votes will require a response (yes, no or abstain) from a quorum of members. Article 6. Confidentiality All members will be required to sign a confidentiality statement. Out of respect to fellow Council members and Lawrence General Hospital's privacy practices and HIPAA, discussing any information deemed personal or confidential cannot be done outside of the Council. Article 7. Early Withdrawal Council members wishing to step down from the Council or request a leave may do so at any time. The Council may elect to add a replacement for a member who has stepped down or to leave the position open until the next rotation membership as long as the Council has a minimum of 15 members, greater than 50 % of which will be patients, family members or community leaders. Otherwise, recruitment efforts will continue to fill the open membership positions.
Patient and Family Advisory Council Annual Report
Patient and Family Advisory Council Annual Report October 1, 2014 September 30, 2015 PLANNING St. Elizabeth s Medical Center (SEMC) developed a Patient and Family Advisory Council (PFAC) Plan and Bylaws
More informationPatient and Family Advisory Council. Annual Report: September 1, 2013 September 30, 2014
Patient and Family Advisory Council Annual Report: September 1, 2013 September 30, 2014 PFAC ORGANIZATION New England Sinai Hospital developed a Patient and Family Advisory Council (PFAC) in September
More informationMEDICAL STAFF BYLAWS MCLAREN GREATER LANSING HOSPITAL
MEDICAL STAFF BYLAWS MCLAREN GREATER LANSING HOSPITAL Final Document May 16, 2016 Horty, Springer & Mattern, P.C. 245957.7 MEDICAL STAFF BYLAWS TABLE OF CONTENTS PAGE 1. GENERAL...1 1.A. PREAMBLE...1 1.B.
More informationUPMC Passavant POLICY MANUAL
UPMC Passavant POLICY MANUAL SUBJECT: Organizational Plan, Patient Care Services POLICY: 200.142 DATE: November 2015 INDEX TITLE: Nursing MISSION: Patient Care Services at UPMC Passavant is integral to
More informationRULES/REGULATIONS FOR THE DEPARTMENT OF FAMILY MEDICINE AT STAMFORD HOSPITAL PURPOSE OBJECTIVE MEMBERSHIP
RULES/REGULATIONS FOR THE DEPARTMENT OF FAMILY MEDICINE AT STAMFORD HOSPITAL PURPOSE The purpose of the Family Medicine Department is to provide family physicians with their own department for education
More informationReading Hospital Nursing Shared Governance Structure and Bylaws
Reading Hospital Nursing Shared Governance Structure and Bylaws Article 1. Preamble Section 1: Definition These bylaws describe the governance structure and provide a framework for decisionmaking related
More informationPROFESSIONAL GOVERNANCE BYLAWS
PROFESSIONAL GOVERNANCE BYLAWS 2018 TABLE OF CONTENTS Preamble............................................................... Article I. Name of the Organization..........................................
More informationSTUDENT AFFAIRS SUBCOMMITTEE
Terms of Reference Approved: July 2017 STUDENT AFFAIRS SUBCOMMITTEE 1. Authority The Student Affairs Subcommittee is a subcommittee of the Membership Committee, which is a standing committee of the Canadian
More informationVersion 03 RESPONSIBLE CARE TECHNICAL OVERSIGHT BOARD TITLE: RESPONSIBLE CARE CERTIFICATION. Issue Date: Page 03/09/05. Number: 1 of 10 1.
Version 03 RESPONSIBLE CARE TECHNICAL OVERSIGHT BOARD TITLE: RESPONSIBLE CARE CERTIFICATION TECHNICAL OVERSIGHT BOARD Document Number: RC203.03 Issue Date: Page 03/09/05 Number: 1 of 10 1. PURPOSE 1.1.
More informationBERRIEN COUNTY MEDICAL CONTROL AUTHORITY BYLAWS
ARTICLE I - NAME, PURPOSE AND GEOGRAPHIC SERVICE AREA A. Name The name of this association shall be the Berrien County Medical Control Authority. B. Membership and Purpose The Berrien County Medical Control
More informationPFAC as Consultant to Hospital Initiatives
4th Annual Patient and Family Advisory Council Conference Strengthening Patient and Family Engagement in Massachusetts Hospitals PFAC as Consultant to Hospital Initiatives Lois Erhartic, Colleen McCauley,
More informationKingston General Hospital. Patient-and Family- Centred Care
Kingston General Hospital Patient-and Family- Centred Care Patient and Family Centred Care Definition RESPECT ME, HEAR ME, WORK WITH ME Patient and Family Centred Care at Kingston General Hospital is healthcare
More informationDenver Area Council Venturing Officers Association Operating Procedures Bylaws
Denver Area Council Venturing Officers Association Operating Procedures Bylaws Article I: Authority to Organize The Venturing Officers Association (VOA) is granted the authority to organize and operate
More informationBylaws Of the University of Virginia Health System Professional Nursing Staff Organization
2017-2018 Bylaws Of the University of Virginia Health System Professional Nursing Staff Organization QUICK LINKS: Preamble Name Purpose Members Responsibilities & Right Terms & Vacancies Elected Officers
More informationShared Leadership Councils By-laws UPMC Shadyside Hospital
Article I. Preamble Shared Leadership Councils By-laws Vision Statement Maintaining excellent individualized patient care through multidisciplinary collaboration, consistently providing the right care,
More informationUPMC ST. MARGARET UPMC ST. MARGARET HARMAR OUTPATIENT CENTER By-laws of the Professional Practice Council
UPMC ST. MARGARET UPMC ST. MARGARET HARMAR OUTPATIENT CENTER By-laws of the Professional Practice Council Article I: Mission Statement The mission of the UPMC St. Margaret Professional Practice Council
More informationMUSKOKA AND AREA HEALTH SYSTEM TRANSFORMATION COUNCIL TERMS OF REFERENCE
MUSKOKA AND AREA HEALTH SYSTEM TRANSFORMATION COUNCIL TERMS OF REFERENCE Table of Contents Background... 1 Vision for our Future... 1 Purpose of Health System Transformation Council... 2 Accountability...
More informationBylaws of the College of Registered Nurses of British Columbia. [bylaws in effect on October 14, 2009; proposed amendments, December 2009]
1.0 In these bylaws: BYLAWS OF THE COLLEGE OF REGISTERED NURSES OF BRITISH COLUMBIA [bylaws in effect on October 14, 2009; proposed amendments, December 2009] DEFINITIONS Act means the Health Professions
More informationNIA BY-LAWS NURSING INFORMATICS AUSTRALIA (NIA)
NURSING INFORMATICS AUSTRALIA (NIA) Health Informatics Society of Australia (HISA) Special Interest Group The pre-eminent national nursing informatics body and a special interest group of HISA. NIA BYLAWS
More informationWATER RESOURCES RESEARCH INSTITUTE (WRRI) OF THE UNIVERSITY OF NORTH CAROLINA URBAN WATER CONSORTIUM STORM WATER GROUP GROUP OPERATING PROCEDURES
WATER RESOURCES RESEARCH INSTITUTE (WRRI) OF THE UNIVERSITY OF NORTH CAROLINA URBAN WATER CONSORTIUM STORM WATER GROUP 1. Statement of Purpose GROUP OPERATING PROCEDURES ADOPTED MARCH 10, 2011 UPDATED
More informationA Legacy of Caring. The Campaign for Lawrence General Hospital
A Legacy of Caring The Campaign for Lawrence General Hospital 1 Dear Friend(s) of Lawrence General Hospital, As Lawrence General Hospital (LGH) approaches its 140 th year of service to the Merrimack Valley
More informationNepean Blue Mountains Primary Health Network GP Advisory Committee TERMS OF REFERENCE
Nepean Blue Mountains Primary Health Network GP Advisory Committee TERMS OF REFERENCE 1. Accountability 1.1 The GP Advisory Committee is an advisory body to the Board of Wentworth Healthcare Limited (
More informationBerkshire. Medical Center ANNUAL REPORT. Submitted By: Christa Gariepy, MA Director of Patient Relations
Berkshire 2017 Medical Center Submitted By: Christa Gariepy, MA Director of Patient Relations ANNUAL REPORT Patient & Family Advisory Council - Est. 2009 Mission To provide a forum that enables patients
More informationStudent Nurses Association Bylaws
Student Nurses Association Bylaws ARTICLE I Section 1 The name of this organization shall be the Goodwin College Student Nurses Association. ARTICLE II Purpose and Function Section 1. Purpose A. To assume
More informationAlliance for Nursing Informatics Operating Guidelines
Alliance for Nursing Informatics Operating Guidelines Purpose The Alliance for Nursing Informatics, hereinafter referred to as ANI, is a collaboration of organizations that represent a unified voice for
More informationBylaws of the College of Registered Nurses of British Columbia BYLAWS OF THE COLLEGE OF REGISTERED NURSES OF BRITISH COLUMBIA
Bylaws of the College of Registered Nurses of British Columbia 1.0 In these bylaws: BYLAWS OF THE COLLEGE OF REGISTERED NURSES OF BRITISH COLUMBIA [includes amendments up to December 17, 2011; amendments
More informationCHAPTER START-UP BOOKLET
1 CHAPTER START-UP BOOKLET SVN National Office N83 W13410 Leon Road Menomonee Falls, WI 53051 414-376-001 414-376-1671 Fax E-mail: lgrunewald@svnnet.org Web site: www.svnnet.org Society for Vascular Nursing
More informationACCREDITATION SURVEY PROCEDURES
1. ACCREDITATION SURVEY PROCEDURES THE PURPOSE OF ACCREDITATION: The Assistance Dog International (ADI) accreditation process is dedicated to the pursuit of excellence through the achievement of industry
More informationDOCTORS HOSPITAL, INC. Medical Staff Bylaws
3.1.11 FINAL VERSION; AS AMENDED 7.22.13; 10.20.16; 12.15.16 DOCTORS HOSPITAL, INC. Medical Staff Bylaws DMLEGALP-#47924-v4 Table of Contents Article I. MEDICAL STAFF MEMBERSHIP... 4 Section 1. Purpose...
More informationSt. Jude Church CYO Athletic Club Bylaws
St. Jude Church CYO Athletic Club Bylaws July 1st, 2015 INTRODUCTION This document has been created to provide a framework for the organization and operation of the CYO program at St. Jude Church. It is
More informationMembership Renewal Pack
Massachusetts Call/Volunteer Firefighters Association Membership Renewal Pack MCVFA EST 1990 www.mcvfa.org Massachusetts Call/Volunteer Firefighters Association, P.O. Box 124, Whitman, MA 02382 Mission
More informationA HOSPITAL SELF-ASSESSMENT INVENTORY
Strategies for Leadership A HOSPITAL SELF-ASSESSMENT INVENTORY Developed by Sponsored by Strategies for Leadership A HOSPITAL SELF-ASSESSMENT INVENTORY Patient- and family-centered care is an approach
More informationOntario Quality Standards Committee Draft Terms of Reference
Ontario Quality Standards Committee Draft Terms of Reference 1. Introduction The Ontario Health Quality Council (Health Quality Ontario) officially commenced operation on April 1st, 2010. Created under
More informationOHIO CHAPTER AMERICAN COLLEGE OF EMERGENCY PHYSICIANS POLICIES AND PROCEDURES INTERNATIONAL TRAUMA LIFE SUPPORT OHIO
OHIO CHAPTER AMERICAN COLLEGE OF EMERGENCY PHYSICIANS POLICIES AND PROCEDURES INTERNATIONAL TRAUMA LIFE SUPPORT OHIO February 1998 (revision) December 1999 (revision) June 2000 (revision) June 2002 (revision)
More informationPatient Blood Management Certification Program. Review Process Guide. For Organizations
Patient Blood Management Certification Program Review Process Guide For Organizations 2018 What's New in 2018 Updates effective in 2018 are identified by underlined text in the activities noted below.
More informationStandards of Behavior
S A R A S OTA M E M O R I A L H E A LT H C A R E S Y S T E M We are TEAM SMH and these are our Quality & Safety I support Sarasota Memorial s efforts to provide a safe workplace and environment for high
More informationAlumni Trustee Selection Policy
Alumni Trustee Selection Policy The CSU Board of Trustees The California State University is governed by the CSU Board of Trustees which is charged by state law with broad policy oversight of the university
More informationMEDICAL STAFF BYLAWS
MEDICAL STAFF BYLAWS, POLICIES, AND RULES AND REGULATIONS OF THE CHRIST HOSPITAL MEDICAL STAFF BYLAWS Adopted by the Medical Executive Committee: April 24, 2014 Adopted by the Medical Staff: May 13, 2014
More informationAFFILIATION AGREEMENT
PLATINUM LEVEL ASHE Affiliated Chapter GOLD LEVEL ASHE Affiliated Chapter SILVER LEVEL ASHE Affiliated Chapter BRONZE LEVEL ASHE Affiliated Chapter CHAPTER AFFILIATION AGREEMENT Table of Contents Application
More informationGuidance for Setting up and Engaging Patients and Family Members on Patient Councils
Guidance for Setting up and Engaging Patients and Family Members on Patient Councils The experience of care, as perceived by the patients and service users, is a key factor in health care quality and safety.
More informationSacramento County Mental Health Services Act Steering Committee Charter
Sacramento County Mental Health Services Act Steering Committee Charter VISION The Sacramento County Mental Health Services Act Steering Committee will lead the community in creating a comprehensive, integrated,
More informationINDIAN AMERICAN NURSES ASSOCIATION OF NORTH TEXAS BYLAWS
INDIAN AMERICAN NURSES ASSOCIATION OF NORTH TEXAS BYLAWS PREAMBLE Article I Article II Article III Article IV Article V Article VI Article VII Article VIII Article IX Article X Article XI Article XII Article
More informationDUQUESNE UNIVERSITY SCHOOL OF NURSING ALUMNI ASSOCIATION BYLAWS 8/9/16
DUQUESNE UNIVERSITY SCHOOL OF NURSING ALUMNI ASSOCIATION BYLAWS 8/9/16 DUQUESNE UNIVERSITY SCHOOL OF NURSING ALUMNI ASSOCIATION BYLAWS Article I Name The name of the organization shall be Duquesne University
More informationTRINITY HEALTH THE VALUE OF SPIRITUAL CARE
TRINITY HEALTH THE VALUE OF SPIRITUAL CARE 2015 Trinity Health, Livonia, MI 20555 Victor Parkway Livonia, Michigan 48152?k The Good Samaritan MISSION We, Trinity Health, serve together in the spirit of
More informationThe Green Initiative Fund
The Green Initiative Fund MISSION STATEMENT The Green Initiative Fund (TGIF) shall aim to empower students with active roles in reducing the environmental footprint of the University of California, Irvine
More informationRCN forum steering committees terms of reference
RCN forum steering committees terms of reference 1. Role and purpose of the committee The forum steering committee is responsible for Championing the RCN and promoting the advancement of nursing itself
More informationThe. Glossary. The American Occupational Therapy Association, Inc.
The of The American Occupational Therapy Association, Inc. 2016 ****** Absence Accreditation ACOTE Ad Hoc Advisory Affiliate Agenda (plural for Agendum) Amendments Annual Business Meeting Annual Conference
More informationJ A N U A R Y 2,
MEDICAL STAFF BYLAWS FRASER HEALTH AUTHOR ITY J A N U A R Y 2, 2 0 1 3 Page 2 of 39 TABLE OF CONTENTS TABLE OF CONTENTS... 2 INTRODUCTION... 4 PREAMBLE... 5 ARTICLE 1. DEFINITIONS... 7 ARTICLE 2. PURPOSE
More informationThe Constitution of the Purdue Women s Water Polo Club
Last updated: 01/20/2015 The Constitution of the Purdue Women s Water Polo Club Table of Contents Mission Statement Article I: Name and Affiliation Article II: Purpose Article III: Membership Section 1:
More informationGWAC Critical Care Chronicle
GWAC Critical Care Chronicle Volume 14, Issue 3 March 2014 The President s Message Brett Dodd, RN, CEN, CCRN, CFRN The Greater Washington Area Chapter of AACN has done some pretty amazing things over the
More informationSection 1: General Information
2017 Patient and Family Advisory Council Annual Report Form The survey questions concern PFAC activities in fiscal year 2017 only: (July 1, 2016 June 30, 2017). Section 1: General Information 1. Hospital
More informationCompassion, Hospitality, Respect, Innovation, Stewardship, Teamwork. Date: February Positions reporting to this one:
POSITION DESCRIPTION Core Mercy Values: Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork Position title: Clinical Nurse Manager Employee name: Entity/Group: Business Unit/Department:
More informationAdopted September 28, Scholarship Fund Policy
Scholarship Fund Policy TABLE OF CONTENTS I. Introduction A. Pension Protection Act of 2006... 1 II. III. IV. Establishing a Scholarship Fund A. Criteria... 2 B. Minimum Balance... 2 C. Management Fees...
More informationArk. Admin. Code I Alternatively cited as AR ADC I. Vision Statement
Ark. Admin. Code 016.22.10-I 016.22.10-I. Vision Statement All early childhood professionals in Arkansas value a coordinated professional development system based upon research and best practice, which
More informationCode of Ethics for Nurses in India
Code of Ethics for Nurses in India 1.The nurse respects the uniqueness of individual in provision of care - Nurse 1.1 Provides care of individuals without consideration of caste, creed, religion, culture,
More informationTUALATIN VALLEY FIRE AND RESCUE STANDARD OPERATING GUIDELINE NUMBER 8.5.1
TUALATIN VALLEY FIRE AND RESCUE STANDARD OPERATING GUIDELINE NUMBER 8.5.1 APPROVED: 08-01-89 SUBJECT: PURPOSE: POLICY: WELLNESS PROGRAM The purpose of the Wellness Program is to achieve and maximize the
More informationColumbus and Franklin County Continuum of Care Governance and Policy Statements
Columbus and Franklin County Continuum of Care Governance and Policy Statements Continuum of Care Structure under the HEARTH Act The Continuum of Care (CoC) is the group composed of representatives of
More informationAlbany City and County Continuum of Care (CoC) NY-503 Policy and Procedures Manual
Albany City and County Continuum of Care (CoC) NY-503 Policy and Procedures Manual This document summarizes the Responsibilities and Authorities for the Albany City and County Continuum of Care (CoC) NY-503
More informationCURRENT ABPNS BYLAWS (revised November 28, 2017) Page 1 THE AMERICAN BOARD OF PEDIATRIC NEUROLOGICAL SURGERY, INC. Bylaws PREAMBLE
CURRENT ABPNS BYLAWS (revised November 28, 2017) Page 1 THE AMERICAN BOARD OF PEDIATRIC NEUROLOGICAL SURGERY, INC. Bylaws PREAMBLE PEDIATRIC NEUROLOGICAL SURGERY is a discipline of medicine and the specialty
More informationCARE: CLINICAL ADVANCEMENT AND RECOGNITION OF EXCELLENCE PROGRAM BYLAWS
CARE: CLINICAL ADVANCEMENT AND RECOGNITION OF EXCELLENCE PROGRAM BYLAWS Purpose: The purpose of the MHS Clinical and Recognition of Excellence program (CARE Program): is to reward and recognize professional
More informationChicago Affinity Group
Volunteer Handbook Chicago Affinity Group Supplement Revised March 2012 Chicago Affinity Groups comprise alumni, students, parents, and friends who wish to actively engage with each other around a central
More informationA. The term "Charter" means the Charter of the City and County of San Francisco.
1 BYLAWS OF THE GOVERNING BODY FOR SAN FRANCISCO GENERAL HOSPITAL AND TRAUMA CENTER PREAMBLE WHEREAS, San Francisco General Hospital and Trauma Center is a public hospital and a division of the Department
More informationINSTITUTE FOR FAMILY-CENTERED CARE 7900 WISCONSIN AVE. SUITE 405 BETHESDA MD PHONE FAX
INSTITUTE FOR FAMILY-CENTERED CARE 7900 WISCONSIN AVE. SUITE 405 BETHESDA MD 20814 PHONE 301-652-0281 FAX 301-652-0186 www.familycenteredcare.org ARE FAMILIES CONSIDERED VISITORS IN OUR HOSPITAL OR UNIT?
More informationPATIENT AND FAMILY-CENTERED CARE
PATIENT AND FAMILY-CENTERED CARE Annual Report 2017 PATIENT AND FAMILY-CENTERED CARE We are pleased to present the 2017 Patient and Family-Centered Care (PFCC) Annual Report for Beaumont Health. This inaugural
More informationPOLICY MANUAL. (Revised October 2016)
POLICY MANUAL (Revised October 2016) WGI Policy Manual Table of Contents 1.0 COLOR GUARD DIVISION... 7 1.1 COLOR GUARD ADVISORY BOARD... 7 1.12 Purpose... 7 1.13 Responsibilities... 7 1.14 Membership...
More informationIREM Job Descriptions
IREM Job Descriptions The mechanism for carrying out the chapter s goals and meeting the needs of its members is through a committee structure. The following job descriptions have been developed to provide
More informationPatient and Family Advisor Orientation Manual
Patient and Family Advisor Orientation Manual Guide to Patient and Family Engagement Table of Contents About This Orientation Manual... 1 Section 1. Responsibilities and Expectations... 2 Section 2. Tips
More informationHUNTINGTON S DISEASE SOCIETY OF AMERICA CENTERS OF EXCELLENCE 2018 Program Description
HUNTINGTON S DISEASE SOCIETY OF AMERICA CENTERS OF EXCELLENCE 2018 Program Description DATES AND DEADLINES Online submission of Letter of Interest due by September 15, 2017 Invitation to submit application
More information3 Ways to Increase Patient Visits
3 Ways to Increase Patient Visits 3 Ways to Increase Patient Visits www.kareo.com kareo.com Table of Contents Introduction 03 Create an Effective Recall/Recare Program 04 Build and Manage Your Online Presence
More informationBoy Scouts of America Troop 5 Potawatomi Area Council. By-Laws. Mission Statement
By-Laws Mission Statement It is the mission of the Boy Scouts of America to serve others by helping to instill values in young people and to prepare them to make ethical choices during their lifetime in
More informationUrbana Police Department. Policy Manual
Policy 335 Urbana Police Department 335.1 PURPOSE AND SCOPE This policy establishes the guidelines for Urbana Police Department chaplains to provide counseling and emotional support to members of the Department,
More informationMike Glenn, CEO Jefferson Healthcare. Rural Safety What s new, how can Boards lead?
Mike Glenn, CEO Jefferson Healthcare Rural Safety What s new, how can Boards lead? Jefferson Healthcare Who We Are A 25 bed, full service, fully accredited critical access hospital meeting the healthcare
More informationPROFESSIONAL STANDARDS FOR MIDWIVES
Appendix A: Professional Standards for Midwives OVERVIEW The Professional Standards for Midwives (Professional Standards ) describes what is expected of all midwives registered with the ( College ). The
More informationFAIRFIELD MEDICAL CENTER MEDICAL STAFF ORGANIZATION MANUAL
FAIRFIELD MEDICAL CENTER MEDICAL STAFF ORGANIZATION MANUAL ORGANIZATION MANUAL OF THE MEDICAL STAFF OF FAIRFIELD MEDICAL CENTER Lancaster, Ohio TABLE OF CONTENTS Page PART ONE DEFINITIONS...1 1.1 DEFINITIONS...1
More informationBY-LAWS. Current Revision Amended on February per Resolution R50-62 through R50-68
BY-LAWS Current Revision Amended on February 26 2015 per Resolution R50-62 through R50-68 TABLE OF CONTENTS MISSION STATEMENT, GOALS, VISIONS Pg 3 ARTICLE I. THE GREEN INITIATIVE FUND (TGIF) Pg 4 ARTICLE
More informationIEEE-USA ENGINEERING & DIPLOMACY FELLOWSHIP PROGRAM POLICIES & PROCEDURES (State Department Fellowship)
IEEE-USA ENGINEERING & DIPLOMACY FELLOWSHIP PROGRAM POLICIES & PROCEDURES (State Department Fellowship) 1. STATEMENT OF PURPOSE IEEE-USA's Engineering & Diplomacy Fellows program is created to provide
More informationUCR Alumni Chapters and Clubs
Chapter Criteria To be chartered and recognized as an alumni constituency group of the UCR Alumni Association (UCRAA) the following is required of new charters: Regionally based chapters must have at least
More informationDomestic Team Member RECRUITMENT PACK
Domestic Team Member RECRUITMENT PACK Domestic Team Member PART TIME (25 hours per week) 11,094 per annum (inclusive of shift premium) 8.51 per hour (inclusive of shift premium) Thank you for your interest
More informationMassachusetts Coalition for Serious Illness Care Committee - As of December 2016
Massachusetts Coalition for Serious Illness Care Committee - As of December 2016 Alzheimer's Association, Massachusetts/New Hampshire Chapter American Cancer Society and the ACS Cancer Action Network American
More informationCHAPTER 10: OPINIONS ON INTER-PROFESSIONAL RELATIONSHIPS
CHAPTER 10: OPINIONS ON INTER-PROFESSIONAL RELATIONSHIPS The Opinions in this chapter are offered as ethics guidance for physicians and are not intended to establish standards of clinical practice or rules
More informationCanadian Federation of Medical Students (CFMS) Wellness Committee: TERMS OF REFERENCE
Canadian Federation of Medical Students (CFMS) Wellness Committee: TERMS OF REFERENCE Drafted on April 14, 2014, by: Kayla Berst, CFMS Wellness Officer (2013-2014) Brandon Maser, CFMS VP Services (2013-2014)
More informationASCENSION SAINT MARY S HOSPITAL OF RHINELANDER, WISCONSIN BYLAWS OF THE MEDICAL STAFF
ASCENSION SAINT MARY S HOSPITAL OF RHINELANDER, WISCONSIN PREAMBLE BYLAWS OF THE MEDICAL STAFF Revised February 2016 Revised August 2, 2016 Revised June 6, 2017 Revised August 1, 2017 Revised: June 5,
More informationREPORT OF THE COUNCIL ON MEDICAL EDUCATION. Independent Regulation of Physician Licensing Exams. (David M. Lichtman, MD, Chair)
HOD ACTION: Council on Medical Education Report 0 adopted as amended with the addition of a sixth recommendation and the remainder of the report filed. REPORT OF THE COUNCIL ON MEDICAL EDUCATION CME Report
More informationBOARD OF TRUSTEE BYLAWS THE ORTHOPEDIC HOSPITAL OF LUTHERAN HEALTH NETWORK
BOARD OF TRUSTEE BYLAWS OF THE ORTHOPEDIC HOSPITAL OF LUTHERAN HEALTH NETWORK 1 MISSION STATEMENT Utilizing collaborative relationships with its physicians and staff, The Orthopedic Hospital of Lutheran
More informationThe University Hospital Medical Staff BYLAWS
The University Hospital Medical Staff BYLAWS October 2008 Page 1 of 77 The University Hospital Medical Staff Bylaws PREAMBLE WHEREAS, University Hospital is a health care entity of the University of Medicine
More informationTrainingABC Patient Rights Made Simple Support Materials
TrainingABC 2017 Patient Rights Made Simple Support Materials Video Transcript The Patient Bill of Rights is a list of rights first developed in 1973 and then revised in 1992, by the American Hospital
More informationSouth Shore Hospital, S. Weymouth, MA
South Shore Hospital, S. Weymouth, MA 2017 Patient and Family Advisory Council Annual Report Form The survey questions concern PFAC activities in fiscal year 2017 only: (July 1, 2016 June 30, 2017). Section
More informationDIGNITY HEALTH STANDARDS for MISSION INTEGRATION
DIGNITY HEALTH STANDARDS for MISSION INTEGRATION Dear Dignity Health Colleague: Mission Integration is all of the processes, programs and relationships that express a spirit that is deeply woven into the
More informationTRUSTEE BOARD OF THE HOSPITAL OF THE UNIVERSITY OF PENNSYLVANIA
TRUSTEE BOARD OF THE HOSPITAL OF THE UNIVERSITY OF PENNSYLVANIA Philosophy The Hospital of the University of Pennsylvania provides for the health care of its patients, serves as a clinical facility for
More informationCharter Department of Defense Military Family Readiness Council
Charter Department of Defense Military Family Readiness Council 1. Committee s Official Designation: The Committee shall be known as the Department of Defense Military Family Readiness Council ( the Council
More informationPolicies & Procedures of the Inter-Fraternity Council. University of Nevada
Policies & Procedures of the Inter-Fraternity Council University of Nevada Contents I. Academic Policies... 1 A. Chapter Standards... 1 B. Recruitment Standards... 3 C. Intramural Sports... 3 D. Incentives...
More informationDepartment of Defense INSTRUCTION
Department of Defense INSTRUCTION NUMBER 1342.15 December 7, 2012 USD(P&R) SUBJECT: Educational Advisory Committees and Councils References: See Enclosure 1 1. PURPOSE. In accordance with the authority
More informationDepartment of Defense INSTRUCTION
Department of Defense INSTRUCTION NUMBER 6400.07 November 25, 2013 Incorporating Change 1, April 3, 2017 SUBJECT: Standards for Victim Assistance Services in the Military Community References: See Enclosure
More informationPROFESSIONAL STAFF BY-LAWS GRAND RIVER HOSPITAL CORPORATION KITCHENER, ONTARIO. September 28, 2016
PROFESSIONAL STAFF BY-LAWS OF GRAND RIVER HOSPITAL CORPORATION KITCHENER, ONTARIO September 28, 2016 PROFESSIONAL STAFF BY-LAWS OF GRAND RIVER HOSPITAL CORPORATION KITCHENER, ONTARIO TABLE OF CONTENTS
More informationBetter Ending. A Guide. for a A SSURE Y OUR F INAL W ISHES. Conversations Before the Crisis
A Guide for a Better Ending A SSURE Y OUR F INAL W ISHES Conversations Before the Crisis Information on Advance Care Planning and Documentation from Better Ending, a Program of the Central Massachusetts
More informationDEPARTMENT OF MEDICINE
Rules & Regulations Page 1 DEPARTMENT OF MEDICINE RULES AND REGULATIONS ARTICLE I - Name The name of this clinical department shall be the "Department of Medicine" of the Medical Staff of Washington Adventist
More informationGuidance Document for a Board-Led Safety Committee at Boys & Girls Clubs
Guidance Document for a Board-Led Safety Committee at Boys & Girls Clubs Why Is Forming a Board-Led Safety Committee Important? The Board of Directors of a local Boys & Girls Club bears a considerable
More informationArmy Reserve Forces Policy Committee
Army Regulation 135 5 Army National Guard and Army Reserve Army Reserve Forces Policy Committee Headquarters Department of the Army Washington, DC 8 December 2014 UNCLASSIFIED SUMMARY of CHANGE AR 135
More informationRecognition and Grants Committee
Recognition and Grants Committee Function The Recognitions and Grants Committee administers the nominations, evaluation, and selection of recipients for SPNHC awards and the Faber Research Grant. Size
More information2015 Associations Matter Study Interim Results
2015 Associations Matter Study Interim Results Introduction The 2015 Associations Matter Study was open between July and October, 2015, and attracted over 8500 responses from 14 different association across
More information