Welcome to SCT. Excellent care at the heart of the community

Transcription

1 Welcome to SCT Excellent care at the heart of the community

2 Who we are, what we do Main provider of community health and care in West Sussex and Brighton & Hove. 1 November provide adult community services in High Weald Lewes Havens in East Sussex. 4,750 staff: community & specialist nurses; doctors; therapists; healthcare assistants; support staff. Plus 650 volunteers. Provide high quality medical, nursing and therapeutic care to more than 8,000 people a day: With care and compassion. With quality our top priority. Spent 196m in 2014/15. On track to become a foundation trust in Sole focus on community health and care. Stability for staff and the communities we serve.

3 Where we work

4 Vision, values and goals Vision our brand promise: Excellent care at the heart of the community Values and behaviours: Goals: We ll provide excellent care every time to reinforce wellbeing and independence. Working with our partners we will personalise services for the individual. We ll be a strong sustainable business, grounded in our communities and led by excellent staff.

5 Recent good stories/achievements HSJ 120 Best Employers Spotlight on our Horsham community nursing team CQC Good V Visit from the mayor rating and support from the league of friends at The Kleinwort Centre for Students display work at Horsham Hospital s Horizon Unit Support for anxiety and depression now more accessible from Time to Talk

6 Chair & non-executives They use skills and experience gained from private, public and voluntary sectors to help run the trust, but do not have day-to-day managerial responsibilities. Chair, Sue Sjuve Non-executive director Non-executive director Non-executive director Non-executive director Non-executive director Maggie Ioannou Stephen Lightfoot Janice Needham David Parfitt Elizabeth Woodman

7 Executive leadership Day-to-day management is led by the executive leadership team. The * shows who are also members of the board. Chief executive * Paula Head Chief Operating Officer * Director of Transformation & Commercial Development Director of HR, OD and Communications Chief Nurse * Medical Director * Director of Finance, Facilities & Estates * Richard Curtin Gareth Baker Caroline Beardall Susan Marshall Richard Quirk Jonathan Reid

8 Structure adult services Ellie Hayter Deputy Chief Nurse Deputy Chief Operating Officer Dr Vivek Patil Associate Medical Director Louise Mayer Head of Service: Brighton & Hove Locality Tanya Brown- Griffith Head of Service: Coastal Locality Lloyd Barker Head of service: North Locality Chloe Rogers Head of Service: HWLH Locality Mia Cruttenden Senior Locality Nurse Sarah Grant Senior Locality Nurse Nicki Leighton Senior Locality Nurse Vacant Senior Locality Nurse Annie Hampson General Manager Roni Lawes General Manager Libby Nice General Manager Vacant General Manager

9 Information/keeping in touch Dedicated area on our website: SCT website: Pulse (intranet): Weekly message from Board All staff Contact Thursday

10 Staff engagement Chat with the chair Sue Sjuve. Lunchtime with the executive leadership team. Team Talk. Clinical Quality Half Days. Trust Talk staff magazine. Leadership Exchange. Leadership Conference. Research Conference. Staff Achievement Awards. FT members newsletter.

11 Extra engagement in HWLH Welcome engagement sessions October. Our Board will come out and visit staff during the next few months. Come and meet our chief nurse sessions. Senior management team will be meeting with teams from November.

12 Have you applied for your ID badge? Download and complete our ID application form. You ll need to include a passport size photo. Get your line manager to approve this. If you haven t done this yet, please do so ASAP.

13 Join our Bank Staff Direct Substantive staff transferring to SCT Simple process just Keighley. Work extra shifts at your substantive rate plus an extra 12.5 per cent. Paid weekly. Shifts available earn extra money for Xmas. Just our colleague Other staff not transferring to SCT Complete our online forms at

14 Statutory and mandatory training If you re due to renew by January please call our training team to book onto an available date: ext Please say you re transferring to SCT.

15 Professional development Leadership Development at all levels e.g. training courses, ILM programmes and access to coaching and mentoring. Supervision for all staff with annual appraisal - feedback given about both what staff have achieved and development needs and aspirations discussed. Living our values Values and behaviours specific to the organisation. Encourage staff to raise concerns. Culture of continuous improvement and learning. Engagement and celebration Annual staff survey. Good results last year. However always looking to improve. Healthier workforce group/support for staff. Culture of Care barometer marker of culture within the organisation at a specific time and how this has improved/stayed the same/deteriorated. Awards.

16 IT Login as normal on 1 st November. You ll automatically be assigned as part of the SCT family. You ll receive: All staff s including our weekly message, Contact etc. On your desktop you ll see our desktop banner. You ll have access to our Pulse (intranet).

17 Procurement All ordering, including from NHS Supply Chain, will be via the SBS Oracle system. Requisitioners & approvers will be issued with a username & password prior to Nov 1 st. Members of our Procurement & Finance teams will be onsite at Crowborough, Lewes & Uckfield at the end of Oct to give training on the new ordering system dates tbc. Full training notes will be given out at these sessions & made available to download from the Pulse. Any queries sc-tr.purchasing@nhs.net

18 How to guide Put together to support staff from Day One (1 st Nov) signposting you to full information and guidance on our Pulse (intranet), our website and other possible resources to support your day-to-day operations.

19 Services Adult community services we re providing: District/community nursing. Minor injuries units. End of life care. Intermediate care beds. Specialist nursing. Community diagnostics. Community dietetic. Community heart failure. Community neurological rehabilitation. Community occupational therapy. Community respiratory service. Continence. Speech and language therapy. Tissue viability service.

20 Why change? GPs, local clinicians, patients and carers highlighted some difficulties in service provision leading to inconsistencies and inequitable services. East Sussex Better Together programme (ESBT). Ambitious plan for transformational change, to improve and better integrate community based health and social care. Key features of the bid reflect fundamental principles of ESBT, integrated services designed around the patient and localities and emphasis on delivering proactive care. The need to recognise patients geographical flows to and from secondary care working across organisational boundaries to improve access to joined up services, and improve discharge from acute care for patients and carers with seamless transition to step down community based care.

21 Working together

22 How we re going to improve services Quality care is our top priority. Safe transition of services. Clarity and support for staff. Commitment to increase staffing levels. Working with East Sussex Better Together and third sector. Communities of practice bringing primary and community care together.

23 What are Communities of Practice? Based around GP practice populations. Care is closer to home. Professionals move to deliver care. Clinics are in the community not tied to one location. Multi-agency, multidisciplinary working. Moving from dependent to independent. Appropriate therapeutic interventions.

24 What will be different? For patients: Improved signposting. Tell my story once. Co-ordinated care. Outcomes to achieve what matters to me. Individualised and personalised care. Care closer to home. For staff: CoP team contributes to shared outcomes. Shared knowledge amongst primary, community and secondary care. Reduced duplication between practice and community nursing. Common assessment framework.

25 Performance The Balanced Scorecard supports the Board in ensuring that operational performance is aligned with delivery of our strategy.

26 Key people welcome team Chloe Rogers Head of Service Mobile: Marie Lucraft Deborah Homer Interim HR Business Partner HR Business Partner Tel: ext Tel: Paul Somerville Marketing & Stakeholder Engagement Manager Tel: ext

27 Questions twitter.com/nhs_sct facebook.com/sussexcommunitynhs