SA Prison Health Services. Sefton Park AHP2 / RNM2

Transcription

1 SA Health Job Pack Job Title Clinical Nurse - Social Work - Dietitian - Occupational Therapist Job Number Applications Closing Date 03/02/2017 Region / Division Health Service Location Classification SA Health - Central Adelaide Local Health Network SA Prison Health Services Sefton Park AHP2 / RNM2 Job Status Part time, temporary up to 30/6/2017 Indicative Total Remuneration* AHP2: $86,052 - $99,495; RNM2: $80,513 - $103,891 Criminal History Assessment Applicants will be required to demonstrate that they have undergone an appropriate criminal and relevant history screening assessment/ criminal history check. Depending on the role, this may be a Department of Communities and Social Inclusion (DCSI) Criminal History Check and/or a South Australian Police (SAPOL) National Police Check (NPC). The following checks will be required for this role: Child Related Employment Screening - DCSI Vulnerable Person-Related Employment Screening - NPC Aged Care Sector Employment Screening - NPC General Employment Probity Check - NPC Further information is available on the SA Health careers website at - see Career Information, or by referring to the nominated contact person below. Contact Details Full name Susan Ziersch Phone number address susan.ziersch@sa.gov.au Public I1 A1

2 Guide to submitting an application Thank you for considering applying for a position within SA Health. Recruitment and Selection processes across SA Health are based on best practice and a commitment to a selection based on merit. This means treating all applications in a fair and equitable manner that aims to choose the best person for the position. A well presented, easy to read application will allow the panel to assess the information they need from your application. To give yourself the best opportunity to reach interview, the application should clearly and concisely demonstrate to the selection panel that you are suitably equipped to perform the role, and that you possess all of the stated minimum essential skills, abilities, knowledge, experience and educational qualifications (where required). The online application form to apply for this position will ask for employment history, education, qualifications and referees however to understand the position and requirements we suggest you become familiar with the attached Job and Person Specification. We request that you attach the following to your application - A covering letter of up to 2 pages introducing yourself to the selection panel and describing your skills, abilities, knowledge, qualifications and experience in relation to the position; A current Curriculum vitae/resume that includes your personal details, relevant employment history, education, training courses, qualifications and professional memberships. * Refer to for further information regarding The Indicative Total Remuneration which is inclusive of Award salary, superannuation and other monetary benefits. Information for Applicants Criminal History Assessment requirements

3 Role Title: Clinical Nurse Classification Code: RN 2 Position Number LHN/ HN/ SAAS/ DHA: Site/Directorate Division: Department/Section / Unit/ Ward: Role reports to: Role Created/ Reviewed Date: July 2016 Criminal History Clearance Requirements: ROLE CONTEXT Primary Objective(s) of role: Central Adelaide Local Health Network (LHN) ROLE DESCRIPTION Intermediate Health Care and SA Prison Health Service Intermediate Care Supported Residential Facilities Health Access Team(SRFHAT) Manager SRF Aged (NPC) Child- Prescribed (DCSI) Vulnerable (NPC) General Probity (NPC) The Supported Residential Facility Health Access Team (SRFHAT), Clinical Nurse will provide clinical nursing expertise to clients of Supported Residential Facilities (SRF) aimed at ensuring positive health outcomes and equal health care access for Supported Residential Facility (SRF) residents receiving DCSI support packages. This service includes advanced health screening assessment, referral and advocacy for the clients within the Supported residential facility, their family and/or guardians; provision of information, training, consultation, advice and support to other service providers. The Position is a part of the broader CALHN Intermediate Care Service providing clinical intervention, advice and/or education where applicable to support Outpatient or Emergency Department avoidance strategies and early discharge from the acute sector. The SRFHAT clinical nurse is accountable for his/her own practice standards, activities delegated to others and the guidance and development of less experienced staff. Key Relationships/ Interactions: 1 of 11

4 Internal > Reports to Clinical Practice Consultant (Level 3) > Works with minimal supervision and is responsible for the management of own work practice on a day to day basis > Maintains cooperative and productive working relationships with all members of the intermediate health care team > Supports and works collaboratively with less experienced members of the Intermediate health care team > Establish working relationships and interact with DCSI and health units within CALHN, the department of health and other government agencies External > Collaborates with staff of relevant external services to foster collaborative service delivery with SRFHAT > Consults with relevant SRF Managers to problem solve and ensure health care access for SRF clients Challenges associated with Role: Major challenges currently associated with the role include: > Understanding the requirements of this position in meeting DCSI/CNAHS service objectives and broader health outcomes > Understanding and respect diversity in culture, gender, social backgrounds and race within the workplace and in the broader community > Understanding the needs of the SRF community with concurrent comorbid medical and mental health needs Ability to adapt and embrace change while assisting in developing a new model of care Delegations: Staff supervised: Direct nil Indirectly nil Budget: Salaries and wages: $ n/a Goods and services: $ n/a Delegations HR Delegation Level n/a Procurement Delegation Level n/a $ Financial Delegation Level n/a $ 2 of 11

5 Resilience: SA Health employees persevere to achieve goals, stay calm under pressure and are open to feedback. Performance Development The incumbent will be required to participate in the organisation s Performance Review & Development Program which will include a regular review of the incumbent s performance against the responsibilities and key result areas associated with their position and a requirement to demonstrate appropriate behaviours which reflect a commitment to SA Health values and strategic directions. General Requirements: Managers and staff are required to work in accordance with the Code of Ethics for South Australian Public Sector, Policies and Procedures and legislative requirements including but not limited to: Work Health and Safety (WHS). Equal Employment Opportunities (including prevention of bullying, harassment and intimidation). Keeping Them Safe Legislation (inclusive of Mandatory Notifier). Disability Discrimination. Code of Fair Information Practice. Relevant Awards, Enterprise Agreements, Public Sector Act 2009, Health Care Act 2008,and the SA Health (Health Care Act) Human Resources Manual. Relevant Australian Standards. Maintain confidentiality regarding any information regarding client/patient, personal staff information, human resource and financial information and information of strategic importance to SA Health and Central Adelaide LHN. Smoke Free Workplace. To value and respect the needs and contributions of SA Health Aboriginal staff and clients, and commit to the development of Aboriginal cultural competence across all SA Health practice and service delivery. Applying the principles of the South Australian Government s Risk Management Policy to work as appropriate. Managers and staff are required to contribute to the safety and quality management system and continuous improvement by: Participating in Strategic, Divisional and Team planning activities as required Complying with standards of practice Aiming to continuously improve the quality of work practices and services Participating in the evaluation of work practices and services 3 of 11

6 Participating in the accreditation process as relevant to the position. Special Conditions: Appointment is subject to a satisfactory Child-related employment Screening and National Criminal History Check obtained through the Screening and Licensing Unit, Department for Communities and Social Inclusion to be renewed every 3 years thereafter from date of issue. Depending on work requirements the incumbent may be transferred to other locations across SA Health to perform work appropriate to classification, skills and capabilities either on a permanent or temporary basis subject to relevant provisions of the Public Sector Act 2009 for Public Sector employees or the SA Health (Health Care Act) Human Resources Manual for Health Care Act employees. The incumbent may be required to participate in Counter Disaster activities including attendance, as required, at training programs and exercises to develop the necessary skills required to participate in responses in the event of a disaster and/or major incident. The incumbent is required to have a current and unrestricted drivers licence. Key Result Area and Responsibilities Key Result Areas 1.Ensures high quality patient care to clients of the SRFHAT and Intermediate care services aimed at improving patient health outcomes Major Responsibilities Providing specialist clinical health assessment, health education and advocacy to improve self-efficacy, access to health services and health outcomes for the client group Providing consultation for a range of health providers and community services across the government and nongovernment sector. Ensuring client follow-up and advocacy Maintaining client rights Maintaining clinical record data 1.1 Improving nursing and client care procedures by; Integrating contemporary information and evidence with personal experience to support the decision making, innovative thinking and objective analysis at this level; Contributing specific expertise to nursing practice through clinical protocol and standards development; Applying and sharing expert clinical knowledge to improve 4 of 11

7 patient/client care; Providing expert clinical nursing care and interventions and/or individual case management to a SRF clients; Applying nursing expertise to assess clients, select and implement different therapeutic interventions and/or supporting programs and evaluating client progress in a multi multidisciplinary primary health care setting. Contributing expert nursing assessment and advice to local clinical teams to achieve integrated nursing care within a risk management framework. 1.2 Contributes to the human resource management of the service Act to resolve local and/or immediate nursing care or service delivery problems. Support change management processes. Contribute to communication processes that effectively deal with challenging behaviours and the resolution of conflicts 2. Contributes to the achievement of nursing best practice and where relevant facilitates the development and application of relevant nursing research: 3. Contributes to the achievement of professional expertise through the maintenance of ongoing personal professional development/continuing education by: 4. In addition, the Clinical Nurse may 5. Contributes to other intermediate / Primary health care Programmes including Quality Improvement Work within the Intermediate care service to attain consistency of service delivery, nursing practice standards and local service outcomes Participate in clinical teaching, oversee learning experiences and goal setting for students, new staff and staff with less experience Act as a resource person within an area based on knowledge, experience and skills. Manage own professional development activities and portfolio, support the development of others and contribute to learning in the work area. Be required to participate in and/or provide clinical teaching and/or research Be required to contribute to a wider or external area team working on complex or organisational wide projects such as clinical protocols, guidelines, process mapping. Be required to undertake a specific activity and/or portfolio responsibilities Be required, within pre-determined guidelines, and in a multidisciplinary primary health care setting, to assess clients, select and implement different therapeutic interventions and/or support programs and evaluate client progress Works with other Sefton Park intermediate/primary Health Care areas in collaborative quality improvement activities Planning, reviewing and evaluating service delivery activities and outcomes 5 of 11

8 activities 6. Contributes to the wellbeing of people in South Australia Participates in Counter Disaster activities, including attendance as required at training programs and exercises to develop the necessary skills required to participate in responses in the event of a disaster and/or major disaster. Contributes to the improvement in health, well-being and positive participation of Aboriginal and Torres Strait Islanders. Respecting people, understanding cultural difference, is sensitive and values differences and builds a positive relationship with all stakeholders. Demonstrates best practice and a commitment to quality standards proactively identifying needs for improvement and showing initiativ in meeting these improvement needs. 6 of 11

9 Knowledge, Skills and Experience ESSENTIAL MINIMUM REQUIREMENTS Educational/Vocational Qualifications Registered or eligible for registration as a Nurse by the Nursing and Midwifery Board of Australia and who holds, or who is eligible to hold, a current practicing certificate Personal Abilities/Aptitudes/Skills: Effective written and verbal communication (including IT literacy Computer skills, word processing and ), problem solving, conflict resolution and negotiation skills. Ability to work effectively within a multidisciplinary team. Self-directed and demonstrated ability to work under carrying workload demands, maintain accurate records, assess and analyse problems, formulate suitable solutions, set and achieve objectives, manage time effectively, prioritise workload and meet deadlines, whilst working under minimal supervision. Being creative, innovative and flexible to meet the changing needs of client groups and in approaching issues within the community setting Experience Registered Nurse with at least 3 years, full time equivalent, post registration experience Demonstrated competence in the relevant area of nursing practice in accordance with the appropriate standards of practice. Experience in the leadership and direction of student nurses, enrolled nurses and less experienced registered nurses. Knowledge Knowledge and understanding of relevant legislation, industrial agreements, standards, codes, ethics and competency standards. Knowledge of Quality Improvement Systems as applied to a healthcare and/or primary health care setting. Knowledge of contemporary nursing/midwifery and health care issues. DESIRABLE CHARACTERISTICS Educational/Vocational Qualifications Post registration qualification in Mental Health Nursing, Primary Health Care. Personal Abilities/Aptitudes/Skills: Ability to work within a team framework that fosters an environment that develops staff potential Ability to undertake presentations to community and professional groups Experience Experience with quality improvement activities Experience in evaluating the results of nursing related research and integrating, where relevant, into nursing practice Experience working with vulnerable groups with complex needs within a mental health and/or disability context Knowledge Knowledge of the South Australian Public Health Care System, primary health care and public health principles and strategies An understanding of the particular needs of vulnerable populations 7 of 11

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11 Organisational Context Organisational Overview: Our mission at SA Health is to lead and deliver a comprehensive and sustainable health system that aims to ensure healthier, longer and better lives for all South Australians. We will achieve our objectives by strengthening primary health care, enhancing hospital care, reforming mental health care and improving the health of Aboriginal people. SA Health is committed to a health system that produces positive health outcomes by focusing on health promotion, illness prevention and early intervention. We will work with other government agencies and the community to address the environmental, socioeconomic, biological and behavioural determinants of health, and to achieve equitable health outcomes for all South Australians Our Legal Entities: SA Health is the brand name for the health portfolio of services and agencies responsible to the Minister for Health and Ageing and the Minister for Mental Health and Substance Abuse. The legal entities include but are not limited to Department for Health and Ageing, Central Adelaide Local Health Network, Northern Adelaide Local Health Network, Southern Adelaide Local Health Network, Women s and Children s Health Network, Country Health SA Local Health Network and SA Ambulance Service. SA Health Challenges: The health system is facing the challenges of an ageing population, increased incidence of chronic disease, workforce shortages, and ageing infrastructure. The SA Health Care Plan has been developed to meet these challenges and ensure South Australian s have access to the best available health care in hospitals, health care centres and through GPs and other providers. Central Adelaide Local Health Network: Central Adelaide LHN is responsible for promoting and improving the health of central metropolitan Adelaide and the broader community by providing integrated health care and hospital services. Central Adelaide LHN brings together the hospitals of (Royal Adelaide Hospital [RAH] as a major tertiary facility, The Queen Elizabeth Hospital [TQEH] as a general hospital, and our rehabilitation hospitals Hampstead Rehabilitation Centre [HRC] and St Margaret s Rehabilitation Hospital [SMRH]), and a significant number of mental health and primary health care services. Central Adelaide LHN also governs a number of statewide services including SA Dental Service, SA Prison Health Service, BreastScreen SA and DonateLife SA, and has financial administrative responsibility for Statewide Clinical Support Services incorporating SA Pathology, SA Medical Imaging and SA Pharmacy. Health Network/ Division/ Department: SA Prison Health Service (SAPHS), a former CALHN state-wide service and the existing Primary Health Care (PHC) Directorate were integrated as a single directorate in July Our aim is to provide best practice healthcare for those clients serviced by Primary Health Care and SA Prison Health Services Primary Health Care/Intermediate Care 9 of 11

12 Services provided by Primary health Care/Intermediate care have a focus on hospital avoidance, Outpatient and Emergency Department avoidance and supporting early discharge for those whose care needs can be met safety in the community setting. Primary Health Care/Intermediate Care also provides care to vulnerable population groups with complex chronic disease to improve their capacity to manage the condition/s, prevent complications, and improve their health and wellbeing. It provides early intervention services that support people to be good self-managers of their health, so as to maintain good health and wellbeing, and to prevent future complications and possible ED admissions. 10 of 11

13 Values Central Adelaide Local Health Network Values Our shared values confirm our common mission by promoting an organisational climate where the patient s needs are put first and where the teamwork and professionalism of our workforce help us to attract and retain the best staff. These values guide our decisions and actions. Patient Centred: Team Work: Respect: Professionalism: Our patients are the reason we are here and we will provide the best service to our patients and customers We value each other and work as a team to provide the best care for our patients We respect each other, our patients and their families by recognising different backgrounds and choices, and acknowledging that they have the right to our services We recognise that staff come from varied professional and work backgrounds and that our desire to care for patients unites our professional approach to practice Code of Ethics The Code of Ethics for the South Australian Public Sector provides an ethical framework for the public sector and applies to all public service employees: Democratic Values - Helping the government, under the law to serve the people of South Australia. Service, Respect and Courtesy - Serving the people of South Australia. Honesty and Integrity- Acting at all times in such a way as to uphold the public trust. Accountability- Holding ourselves accountable for everything we do. Professional Conduct Standards- Exhibiting the highest standards of professional conduct. The Code recognises that some public sector employees are also bound by codes of conduct relevant to their profession. Approvals Role Description Approval I acknowledge that the role I currently occupy has the delegated authority to authorise this document. Name: Signature: Role Title: Date: Role Acceptance Incumbent Acceptance I have read and understand the responsibilities associated with role, the role and organisational context and the values of SA Health as described within this document. Name: Signature: Date: 11 of 11

14 Role Title: Social Worker Classification Code: AHP 2 Position Number LHN/ HN/ SAAS/ DHA: Site/Directorate Division: Department/Section / Unit/ Ward: Role reports to: Role Created/ Reviewed Date: July 2016 Criminal History Clearance Requirements: ROLE CONTEXT Primary Objective(s) of role: Central Adelaide Local Health Network (LHN) ROLE DESCRIPTION Primary Health Care and SA Prison Health Service Primary Health Care/Intermediate Care Supported Residential Facilities Health Access Team(SRFHAT) Manager SRF Aged (NPC) Child- Prescribed (DCSI) Vulnerable (NPC) General Probity (NPC) The Social Worker, Supported Residential Facilities Health Access Team (SRFHAT) primary role includes, development, coordination, implementing and evaluating intermediate and primary health social work services by: Undertaking all phases of intervention processes/projects in the social work area, including direct client work. Taking responsibility for all phases of intervention processes/projects as a service coordinator Selecting, adapting and developing new and innovative methods within the scope and objectives of the social work service and accepting professional responsibility for the quality and effectiveness of activities; and Provide professional advice and/or supervision and consultancy to management, other staff and agencies. Key Relationships/ Interactions: Internal Accountable to the Manager for operational matters Accountable to Clinical lead Social worker for professional practice and clinical supervision Works with minimal supervision and is responsible for the management of own work practice on a day to day basis. Collaborates and co-operates with other professional disciplines as a member of a multidisciplinary team. Establish working relationships and interact with DCSI and health units within CALHN, the department of health and other government agencies 1 of 11

15 External Collaborates with staff of relevant external services to foster collaborative service delivery. Consults with the relevant SRF Managers to problem solve and ensure client access to required services Challenges associated with Role: Understanding the requirements of this position in meeting DCSI/CNAHS service objectives and broader health outcomes Understanding and respect diversity in culture, gender, social backgrounds and race within the workplace and in the broader community Understanding the needs of the SRF community with concurrent comorbid medical and mental health needs Ability to adapt and embrace change while assisting in ongoing service development and planning. Delegations: Staff supervised: Direct nil Indirectly nil Budget: Salaries and wages: $ n/a Goods and services: $ n/a Delegations HR Delegation Level n/a Procurement Delegation Level n/a $ Financial Delegation Level n/a $ Resilience: SA Health employees persevere to achieve goals, stay calm under pressure and are open to feedback. Performance Development The incumbent will be required to participate in the organisation s Performance Review & Development Program which will include a regular review of the incumbent s performance against the responsibilities and key result areas associated with their position and a requirement to demonstrate appropriate behaviours which reflect a commitment to SA Health values and strategic directions. 2 of 11

16 General Requirements: Managers and staff are required to work in accordance with the Code of Ethics for South Australian Public Sector, Policies and Procedures and legislative requirements including but not limited to: Work Health and Safety (WHS). Equal Employment Opportunities (including prevention of bullying, harassment and intimidation). Keeping Them Safe Legislation (inclusive of Mandatory Notifier). Disability Discrimination. Code of Fair Information Practice. Relevant Awards, Enterprise Agreements, Public Sector Act 2009, Health Care Act 2008,and the SA Health (Health Care Act) Human Resources Manual. Relevant Australian Standards. Maintain confidentiality regarding any information regarding client/patient, personal staff information, human resource and financial information and information of strategic importance to SA Health and Central Adelaide LHN. Smoke Free Workplace. To value and respect the needs and contributions of SA Health Aboriginal staff and clients, and commit to the development of Aboriginal cultural competence across all SA Health practice and service delivery. Applying the principles of the South Australian Government s Risk Management Policy to work as appropriate. Managers and staff are required to contribute to the safety and quality management system and continuous improvement by: Participating in Strategic, Divisional and Team planning activities as required Complying with standards of practice Aiming to continuously improve the quality of work practices and services Participating in the evaluation of work practices and services Participating in the accreditation process as relevant to the position. Special Conditions: Appointment is subject to a satisfactory Child-related employment Screening and National Criminal History Check obtained through the Screening and Licensing Unit, Department for Communities and Social Inclusion to be renewed every 3 years thereafter from date of issue. Depending on work requirements the incumbent may be transferred to other locations across SA Health to perform work appropriate to classification, skills and capabilities either on a permanent or temporary basis subject to relevant provisions of the Public Sector Act 2009 for Public Sector employees or the SA Health (Health Care Act) Human Resources Manual for Health Care Act employees. The incumbent may be required to participate in Counter Disaster activities including attendance, as required, at training programs and exercises to develop the necessary skills required to participate in responses in the event of a disaster and/or major incident. The incumbent is required to have a current and unrestricted drivers licence. 3 of 11

17 Key Result Area and Responsibilities Key Result Areas Strategic Priorities Service Delivery and Development Leadership Major Responsibilities Best Practice Contribute to the implementation of best practice operations and service delivery which support the strategic objectives of CALHN and the broader health reform agenda Contributes to the human resource management of the service Support change management processes Contribute to communication processes that effectively deal with challenging behaviours and the resolution of conflicts Contributing to teamwork and a positive work culturean effective role model, demonstrating integrity, ethical standards, and work performance that is consistently of the highest standard Plan, implement, review and evaluate appropriate evidence based interventions at local and subregional level for priority vulnerable populations in partnership with other clinical leads of Intermediate Care and CALHN social work Plan, Develop, Provide and evaluate health education/promotion strategies, treatment programs and service delivery models including care planning and service coordination for individuals and small groups by applying a variety of therapeutic principles Providing specialist assessment and diagnosis of emotional and social health issues, including complex/chronic comorbidities and high need short term therapeutic programs to improve self-efficacy, independence, access to community services and psychosocial outcomes (including quality of life) for the client group, Providing high quality, effective and innovative social work services that are evidence based, particularly in the areas of counselling and treatment of a broad range of emotional and social health issues Develop and maintain effective clinical practice in consultation with the team manager and clinical lead-social work Work in partnership with other organisations (including Government and NGO s) and represent the organisation on interagency committees As a member of the multi-disciplinary team, contribute to the ongoing development of integrated service delivery and clinical systems to support this. Ensure current knowledge of systems and external agencies, including the social work role within these, such as ACAT and Guardianship Board Provide social work consultancy and leadership to other staff and agencies as appropriate within a primary health care/intermediate care setting 4 of 11

18 Multi-Disciplinary/interprofessional practice and education Contributes to other Primary Health Care Programmes including Quality Improvement Activities Training and development Research and Evaluation Quality Assurance Act as a resource person within an area based on knowledge, experience and skills Work within the intermediate care team to attain consistency of service delivery, and local service outcomes Participate in overseeing learning experiences and goal setting for students, new staff and staff with less experience Initiate and contribute to relevant inter agency coordination and integration processes for service delivery which support the strategic objectives of PHC/intermediate care and federal and state priorities Coordinate and support the development, implementation and evaluation of programs and policies in partnership with the SRFHAT interdisciplinary team Work cooperatively within a multi-disciplinary/ interprofessional team to develop, implement and evaluate a holistic health services which are responsive to community needs and CALHN strategic Direction. Provide professional expertise and advice to health service staff and other agencies in the region. Assisting in the review and formation of discipline specific clinical objectives, policies and procedures in collaboration with the Manager and interdisciplinary team Plan and contribute to team discharge planning with client/family and liaising with external agencies as required Works with other intermediate care services in collaborative quality improvement activities Planning, reviewing and evaluating service delivery activities and outcomes Ensuring best practice is incorporated into the social work service Participating in working parties, committees and other relevant meetings Participate in relevant training and development activities to ensure effective and ongoing professional development Has clear goals and expectations in accordance with organisational directions and achieves performance objectives Professionally supervise and provide training and education opportunities for social workers and student social workers, health workers and other students, as appropriate Participate in the development and implementation of research proposals relevant to the activities of the organisation and priority community groups and to inform policy development. Participate in the development, implementation and review of models of service delivery Develop and maintain professional best practice standards (including KPI s) and guidelines relevant to counselling and social work practice. Participate in a range of quality assurance processes, such 5 of 11

19 as case review, clinical audits, program review, performance review, client record management and supervision to ensure service/program monitoring. Monitoring and reporting Ensure client information and client statistical data is recorded appropriately and in a timely manner. Contribute to the provision evidence to support changes to models of care and associated serviced delivery in relation to contemporary social work practice Presents information both verbally and in writing in a clear and professional manner 6 of 11

20 Knowledge, Skills and Experience ESSENTIAL MINIMUM REQUIREMENTS Educational/Vocational Qualifications A degree level qualification in the social work discipline to a standard accepted by the Chief Executive. Personal Abilities/Aptitudes/Skills: Effective written and verbal communication (including IT literacy Computer skills, word processing and ), problem solving, conflict resolution and negotiation skills. Self-directed and demonstrated ability to work under carrying workload demands, maintain accurate records, assess and analyse problems, set and achieve objectives, manage time effectively, prioritise workload and meet deadlines. Being creative, innovative and flexible to meet the changing needs of client groups and in approaching issues within the clinic or community setting. Extensive experience in social work practice particularly in the areas of counselling and treatment of a broad range of emotional and social health issues including the ability to make complex clinical decisions. Demonstrated ability to support and work with people with diverse value systems, cultural differences and special needs. Highly developed and effective interpersonal skills. Ability to work as a member of a multi-disciplinary team in changing environments, and contribute to the development and attainment of team goals. Demonstrated initiative, creativity and flexibility in service delivery options. Experience Significant experience in providing complex clinical interventions in both acute and community setting Experience in planning, developing, implementing and evaluating project and group work. Experience in providing services to community members living with the effects of complex co morbidities, chronic disease and social disadvantage Experience in developing co-operative working relations with staff from different professional and cultural backgrounds. Experience in providing supervision to other staff and/or to social work students. Knowledge Knowledge of primary health care theories and practice Knowledge of appropriate models of therapeutic interventions. Understanding of health issues for Aboriginal and Torres Strait Islander people. Understanding of health issues for newly arrived CALD people. Understanding of contemporary gender specific health issues Understanding of social determinants of health in terms of gender, race, ethnicity, socioeconomic status, age, sexuality and disability. Knowledge of Quality Improvement Systems as applied to healthcare and the Intermediate Care Setting 7 of 11

21 DESIRABLE CHARACTERISTICS Educational/Vocational Qualifications A relevant post-graduate qualification Personal Abilities/Aptitudes/Skills: Ability to work within a team framework that fosters an environment that develops staff potential Ability to facilitate and support peers within a changing environment Experience Experience working with vulnerable groups with complex needs within the mental health and/or disability context Knowledge An Understanding of the consequences of compound disadvantage and social health status. An appreciation of the particular needs of vulnerable populations Knowledge of South Australian Public Health Care System, community services and agencies within the region and contemporary models of health care and hospital avoidance service delivery Understanding and knowledge of the National Disability Insurance Scheme 8 of 11

22 Organisational Context Organisational Overview: Our mission at SA Health is to lead and deliver a comprehensive and sustainable health system that aims to ensure healthier, longer and better lives for all South Australians. We will achieve our objectives by strengthening primary health care, enhancing hospital care, reforming mental health care and improving the health of Aboriginal people. SA Health is committed to a health system that produces positive health outcomes by focusing on health promotion, illness prevention and early intervention. We will work with other government agencies and the community to address the environmental, socioeconomic, biological and behavioural determinants of health, and to achieve equitable health outcomes for all South Australians Our Legal Entities: SA Health is the brand name for the health portfolio of services and agencies responsible to the Minister for Health and Ageing and the Minister for Mental Health and Substance Abuse. The legal entities include but are not limited to Department for Health and Ageing, Central Adelaide Local Health Network, Northern Adelaide Local Health Network, Southern Adelaide Local Health Network, Women s and Children s Health Network, Country Health SA Local Health Network and SA Ambulance Service. SA Health Challenges: The health system is facing the challenges of an ageing population, increased incidence of chronic disease, workforce shortages, and ageing infrastructure. The SA Health Care Plan has been developed to meet these challenges and ensure South Australian s have access to the best available health care in hospitals, health care centres and through GPs and other providers. Central Adelaide Local Health Network: Central Adelaide LHN is responsible for promoting and improving the health of central metropolitan Adelaide and the broader community by providing integrated health care and hospital services. Central Adelaide LHN brings together the hospitals of (Royal Adelaide Hospital [RAH] as a major tertiary facility, The Queen Elizabeth Hospital [TQEH] as a general hospital, and our rehabilitation hospitals Hampstead Rehabilitation Centre [HRC] and St Margaret s Rehabilitation Hospital [SMRH]), and a significant number of mental health and primary health care services. Central Adelaide LHN also governs a number of statewide services including SA Dental Service, SA Prison Health Service, BreastScreen SA and DonateLife SA, and has financial administrative responsibility for Statewide Clinical Support Services incorporating SA Pathology, SA Medical Imaging and SA Pharmacy. Health Network/ Division/ Department: SA Prison Health Service (SAPHS), a former CALHN state-wide service and the existing Primary Health Care (PHC) Directorate were integrated as a single directorate in July Our aim is to provide best practice healthcare for those clients serviced by Primary Health Care and SA Prison Health Services Primary Health Care/Intermediate Care 9 of 11

23 Services provided by Primary health Care/Intermediate care have a focus on hospital avoidance, Outpatient and Emergency Department avoidance and supporting early discharge for those whose care needs can be met safety in the community setting. Primary Health Care/Intermediate Care also provides care to vulnerable population groups with complex chronic disease to improve their capacity to manage the condition/s, prevent complications, and improve their health and wellbeing. It provides early intervention services that support people to be good self-managers of their health, so as to maintain good health and wellbeing, and to prevent future complications and possible ED admissions. 10 of 11

24 Values Central Adelaide Local Health Network Values Our shared values confirm our common mission by promoting an organisational climate where the patient s needs are put first and where the teamwork and professionalism of our workforce help us to attract and retain the best staff. These values guide our decisions and actions. Patient Centred: Team Work: Respect: Professionalism: Our patients are the reason we are here and we will provide the best service to our patients and customers We value each other and work as a team to provide the best care for our patients We respect each other, our patients and their families by recognising different backgrounds and choices, and acknowledging that they have the right to our services We recognise that staff come from varied professional and work backgrounds and that our desire to care for patients unites our professional approach to practice Code of Ethics The Code of Ethics for the South Australian Public Sector provides an ethical framework for the public sector and applies to all public service employees: Democratic Values - Helping the government, under the law to serve the people of South Australia. Service, Respect and Courtesy - Serving the people of South Australia. Honesty and Integrity- Acting at all times in such a way as to uphold the public trust. Accountability- Holding ourselves accountable for everything we do. Professional Conduct Standards- Exhibiting the highest standards of professional conduct. The Code recognises that some public sector employees are also bound by codes of conduct relevant to their profession. Approvals Role Description Approval I acknowledge that the role I currently occupy has the delegated authority to authorise this document. Name: Signature: Role Title: Date: Role Acceptance Incumbent Acceptance I have read and understand the responsibilities associated with role, the role and organisational context and the values of SA Health as described within this document. Name: Signature: Date: 11 of 11

25 Role Title: Dietitian Classification Code: AHP 2 Position Number LHN/ HN/ SAAS/ DHA: Site/Directorate Division: Department/Section / Unit/ Ward: Role reports to: Role Created/ Reviewed Date: July 2016 Criminal History Clearance Requirements: ROLE CONTEXT Primary Objective(s) of role: Central Adelaide Local Health Network (LHN) ROLE DESCRIPTION Primary Health Care and SA Prison Health Service Primary Health Care/Intermediate Care Supported Residential Facilities Health Access Team(SRFHAT) Manager SRF Aged (NPC) Child- Prescribed (DCSI) Vulnerable (NPC) General Probity (NPC) The Dietitian, Supported Residential Facilities Health Access Team (SRFHAT), primary role provides Dietetic services to patients receiving support packages from the Department of Communities and Social Inclusion Services (DCSI). He/she also contributes to work, which may include provision of dietetic services, aimed at improving and developing Primary Health Care (PHC) and intermediate Care services. These responsibilities result in significant contribution to improved clinical outcomes for people residing in supported residential facilities (SRF). Key Relationships/ Interactions: Internal Reports to the manager for operational matters Accountable to senior Dietitian AHP3 for professional practice Works with minimal supervision and is responsible for the management of own work practice on a day to day basis. Collaborates and co-operates with other health professional disciplines as a member of a multi-disciplinary team within SRFHAT, PHC and Intermediate Care Services Establish working relationships with DCSI and health units within CALHN, the department of health and other government agencies External Collaborates with staff of relevant external services to foster collaborative service delivery with SRFHAT Consults with the relevant SRF managers to problem solve and ensure client access to required services 1 of 11

26 Challenges associated with Role: Major challenges currently associated with the role include: Understanding the requirements of this position in meeting DCSI/CALHN service objectives and broader health outcomes Understanding the needs of the SRF community with concurrent comorbid medical and mental health needs Ability to adapt and embrace change while assisting in developing a new model of care Delegations: Staff supervised: Direct nil Indirectly nil Budget: Salaries and wages: $ n/a Goods and services: $ n/a Delegations HR Delegation Level n/a Procurement Delegation Level n/a $ Financial Delegation Level n/a $ Resilience: SA Health employees persevere to achieve goals, stay calm under pressure and are open to feedback. Performance Development The incumbent will be required to participate in the organisation s Performance Review & Development Program which will include a regular review of the incumbent s performance against the responsibilities and key result areas associated with their position and a requirement to demonstrate appropriate behaviours which reflect a commitment to SA Health values and strategic directions. 2 of 11

27 General Requirements: Managers and staff are required to work in accordance with the Code of Ethics for South Australian Public Sector, Policies and Procedures and legislative requirements including but not limited to: Work Health and Safety (WHS). Equal Employment Opportunities (including prevention of bullying, harassment and intimidation). Keeping Them Safe Legislation (inclusive of Mandatory Notifier). Disability Discrimination. Code of Fair Information Practice. Relevant Awards, Enterprise Agreements, Public Sector Act 2009, Health Care Act 2008,and the SA Health (Health Care Act) Human Resources Manual. Relevant Australian Standards. Maintain confidentiality regarding any information regarding client/patient, personal staff information, human resource and financial information and information of strategic importance to SA Health and Central Adelaide LHN. Smoke Free Workplace. To value and respect the needs and contributions of SA Health Aboriginal staff and clients, and commit to the development of Aboriginal cultural competence across all SA Health practice and service delivery. Applying the principles of the South Australian Government s Risk Management Policy to work as appropriate. Managers and staff are required to contribute to the safety and quality management system and continuous improvement by: Participating in Strategic, Divisional and Team planning activities as required Complying with standards of practice Aiming to continuously improve the quality of work practices and services Participating in the evaluation of work practices and services Participating in the accreditation process as relevant to the position. Special Conditions: Appointment is subject to a satisfactory Child-related employment Screening and National Criminal History Check obtained through the Screening and Licensing Unit, Department for Communities and Social Inclusion to be renewed every 3 years thereafter from date of issue. Depending on work requirements the incumbent may be transferred to other locations across SA Health to perform work appropriate to classification, skills and capabilities either on a permanent or temporary basis subject to relevant provisions of the Public Sector Act 2009 for Public Sector employees or the SA Health (Health Care Act) Human Resources Manual for Health Care Act employees. The incumbent may be required to participate in Counter Disaster activities including attendance, as required, at training programs and exercises to develop the necessary skills required to participate in responses in the event of a disaster and/or major incident. The incumbent is required to have a current and unrestricted drivers licence. 3 of 11

28 Key Result Area and Responsibilities Key Result Areas High Quality client care Teaching and learning Service Improvement and Quality Assurance Major Responsibilities Developing and providing specialist dietetic assessment, planning, implementing and evaluating nutritional care programs for clients with minimal supervision Developing and providing consultation for a range of health providers and community services across the government and non-government sector Ensuring client follow-up and advocacy Maintaining client rights Maintaining clinical records Developing and preparing resource material for counselling and education of clients and service providers Establish and maintain formal links with the providers of services, of relevance to client s needs, in the community and acute care sector Providing nutrition and dietetic input into educational programs run by the multi-disciplinary team Guiding, teaching and evaluating dietetic students Developing and participating in teaching programs and providing expert nutritional advice for multidisciplinary team within intermediate care and primary health care, and to external stakeholders. Actively contributing to the departments continuing development and performance review programs Initiates and participates in team quality activities, research and evaluation Provision of performance measurement reports To ensure the standards of care are met for the client group within primary health care and the intermediate care service Professional development Departmental contribution Following a program of continuing education and selfdevelopment by actively participating in staff development courses, in-service education programs, professional meetings etc. and keeping abreast with research developments in Nutrition and Dietetics and associated areas. Participating in personal performance evaluation by means of review of procedures Maintaining own high level of professional knowledge and skills Training and educating of junior staff and students Providing leadership. Contributing to service development in PHC and intermediate care. Initiating and implementing service improvements. Evaluating service quality including feedback from consumers. Representing the Department at hospital wide forums. 4 of 11