Online Career Services Dedicated Line: CIOX Health/Enterprise Consulting Solutions
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1 CIOX Health/Enterprise Consulting Solutions Since 1999, CIOX Health/Enterprise Consulting Solutions has grown into the premier provider of medical record retrieval services and software in the country. CIOX Health/Enterprise Consulting Solutions utilizes the largest field technician network in the industry, over 2,500 employees, to get medical records any place at any time. Annually, CIOX Health/Enterprise Consulting Solutions receives more than 2,000,000 medical record requests at over 65,000 provider offices in all 50 states. CIOX Health/Enterprise Consulting Solutions sole focus on medical record retrieval has allowed our clients to receive industry leading delivery times at the lowest cost point possible. This laser focus on medical record retrieval allows CIOX Health/Enterprise Consulting Solutions to serve any market that needs access to medical records. CIOX Health/Enterprise Consulting Solutions provides medical record retrieval services for Health Insurance, Life Insurance and Legal. Release of Information services are also provided to medical facilities and groups. CIOX Health/Enterprise Consulting Solutions has established relationships with thousands of medical facilities across the country that allows for quick acquisition of medical records and the highest satisfaction rating in the industry from the facilities CIOX Health/Enterprise Consulting Solutions visits. CIOX Health/Enterprise Consulting Solutions is dedicated to the highest level of professionalism and strict compliance with HIPAA and other health care industry standards. We pride ourselves on our industry knowledge and our ability to provide outstanding customer service and communications to clients and health care providers. CIOX Health/Enterprise Consulting Solutions commitment to customer satisfaction and results has resulted in rapid growth and becoming one of the largest medical record retrieval companies. CIOX Health/Enterprise Consulting Solutions invites you to try it for yourself with a no obligation pilot or trial period. Proven to Scale 65,000 provider sites and 2,000,000 chart requests annually Reliable & Experienced Currently serving 4 of the top 10 Medicare Advantage Plans On-site retrieval More than 2,500 field technicians in all 50 states
2 Robust Technology 24 X 7 real-time access to status of record requests Flexibility Ability to ramp to any project quickly Core Competency = Retrieval Sole focus on chart retrieval (we don t code) Highly Secure Industry leading HIPAA compliance adherence Proven Track Record Serving the nation s largest health plan since 2008 Customer Service Dedicated account management to ensure customer satisfaction Yield CIOX Health/Enterprise Consulting Solutions will retrieve the charts you requested Cost Savings Typically, CIOX Health/Enterprise Consulting Solutions can reduce costs up to 25% Onshore CIOX Health/Enterprise Consulting Solutions does not send their operations offshore TOOLS AND TECHNOLOGY USED: Cell Phone PC laptop Office Printer/Copy/Fax Machine Scanner Overview: Since 1999, CIOX Health/Enterprise Consulting Solutions has been providing innovative business solutions to the health care industry. We specialize in Chart Retrieval Services, Credentialing Site Reviews, and Electronic Medical Record Storage. CIOX Health/Enterprise Consulting Solutions has grown to over 2,000 dedicated staff members across the United States. We continue to meet the growing demand for our services by expanding our network of skilled staff to provide our clients with immediate and secure professional services. CIOX Health/Enterprise Consulting Solutions is an established nationwide company looking for individuals with medical record experience. This is a temporary position where individuals will be engaged to scan medical records in various provider offices for up to three months. This is a project related position and applicants must be able to commit to the project for 4-12 weeks. Applicants must be available to be scheduled Monday through Friday 8am to 5pm. Training and equipment will be provided. Compensation is hourly and varies based on project. Competitive reimbursements for drive time and mileage are available. There is also opportunity to earn a $25.00 per week bonus. Responsibilities:
3 Travel to and from medical offices arriving on time, prepared to work and in professional appearance Scan medical charts at various medical facilities using company provided equipment. Upload scanned medical charts to our corporate data center using your high-speed internet connection Qualifications Professional Must have an extensive knowledge of medical records and terminology Must have proficient computer skills and be capable of utilizing various EMR systems Must have the ability to work independently Must dress and act in a professional manner Must have strong communication & organizational skills Must comply with all aspects of CIOX Health/Enterprise Consulting Solutions code of conduct including but not limited to Compliance with the Law and Regulations, Security Policies and Practices, Honesty and Fairness, Diversity and Respect, Conflict of Interest, Confidentiality, Health Care Fraud, Waste and Abuse. Technical Must have in home high speed wireless internet and a functioning printer Must have a functioning personal computer Must have the ability to maneuver a 45lb equipment case in and out of your personal vehicle Must have reliable transportation (capable of traveling up to a minimum of 50 miles one way per day) Experience in any of the following positions are a plus: RNs Medical Billing LPNs Medical Administration Medical Coder Clinical Coding Specialist Nursing Assistant Clinical Care Coordinator Nurse Technician Admissions Personnel Patient Service Clerk Direct Care Specialist Medical Assistant Mental Health Counselor Health Information Specialist/Tech Chiropractic Assistant Medical Records Clerk Hiring Process: complete turnaround from web application to first assignment is 2 weeks. Initial Qualification: Clean background, including clean driving record, 6-12 months of medical records
4 Qualifications/ Must haves: Drivers license, insurance in own name, personal vehicle, clean driving record: must be willing to drive 50+ miles in one direction. High speed internet, home PC, printer, and cell phone. Step #1 Qualification Process: Internet Upload and Download Speed Test o Speakeasy.net o Minimum of.75/2 Mbps Step #2 Web Application Process: Pre-Qualification Application and Profile Set Up o Via Web Browser o Internet Upload and Download Speed Test Web Application o Via ed Hyperlink o If no hyperlink is sent, grad has not been qualified. Step #3 Mock Interview Process: Send graduate information in the appropriate format to the Mock Interview Specialist Send graduate the CIOX Health/Enterprise Consulting Solutions Information Packet located in the P: Drive All Mock Interviews should be completed within hours after the web application has been submitted. Step #4 Interview Process: All interviews are conducted over the phone and are minutes long. A decision is made during the phone interview. Step #5 Onboarding Process: Background check and Drug Screening Authorization Form o Sent within 24 hours after offer of employment o To be completed within 24 hours Drug Screening Passport o Sent Immediately after Authorization is received o To be completed within 24 hours New Hire Packet o I-9 and W4 Forms Driver s License Proof of Insurance
5 Social Security Card o 3 Professional References To be completed within 24 hours Step #6 Training Process: HIPPA Compliance Training o 5 Modules (Timed Approximately 4 Hrs Unpaid) Live Training o Hyperlink to the training session is sent to the graduate by the Training Manager o Training is on a conference call as well as an online classroom with video modules Headphones are recommended for clarity Iron Key Training o Access to the Assessment is o Read Training Manual (2 Hrs Paid) Training Manual Assessment PDF to be printed and Scanned to the Iron Key Flash Drive PDF is to be transferred to the ECS provided laptop Step #7 First Assignment: Once all of the initial steps have been completed, the graduate is able to accept assignments.
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