Joint Commission International: Advancing Health Care Globally

Transcription

1 Joint Commission International: Advancing Health Care Globally PROGEA conference, Milan, Italy Dr Paul Chang, MD, MPH, MBA, CPHQ, FACHE Vice President, Accreditation, Standards & Measurement 24 Mar 2017

2 A quick overview of our organization The Joint Commission (TJC) Center for Transforming Healthcare Founded in 2008 Helps develop adaptable and robust improvement practices for healthcare s most persistent problems Transforming patient safety and quality of care Largest and oldest healthcare accrediting body in the world Founded in 1951 >22,000 accredited institutions in USA and US territories Joint Commission International (JCI) JCI is the international arm of the Joint Commission Mission in to improve the quality and safety of patient care in the international community Work with health care organizations, NGOs, and governments 2

3 Transforming patient care across the globe Russia JCI Headquarters Chicago, USA Irelan d Belgium Eastern Europe Kazakh stan China JCI China Office Beijing S. Korea Japan = JCI Country Me xico Egy pt Qa Sa tar udi Ara bia U A E JCI Middle East Office Dubai, UAE Hong Kong Taiwan Costa Rica Brazil Nig eria Ethio pia Singapore JCI Asia-Pacific Office Singapore Indones ia Chil e Almost 1000 accredited or certified organizations in 65 countries We ve worked in almost 100 countries

4 International Structure International Board of Directors (Members) International Accreditation Committee International Standards Committee Three International Offices International translations of many products 4

5 We improve patient safety and quality of care by 5

6 Working on three levels Individual organizations Health care organizations/ networks Key industry partners Associations Logo Country level Ministries of Health Government agencies Develop policy, regulations International Level WHO, United Nations Build consensus Share information Help forge policy This is an example text. Go ahead and replace it with your own text. It is meant to give you a feeling of how the designs looks including text. 6

7 Helping organizations help themselves When we started reading about the standards, we were astounded at the things we weren t doing. All of our staff united to make these changes and achieve accreditation. - CEO, OCA Hospital, Monterrey, Mexico 7

8 Helping organizations help themselves OCA hospital post survey metrics Adult infection rates in ICU Infection rates in NICU Overall hospital infections VAP rates -43% -56% -57% -64% We have not had a single ventilator- associated pneumonia in the last 5 months, and this includes both ICU units. CEO, OCA Hospital 8

9 Working with governments to improve national standards Since 2007: JCI has provided technical assistance to the National Accreditation Program in Jordan, Turkey and Indonesia working in partnership with USAID and WHO JCI has provided technical assistance to establish, grow and strengthen the quality and patient safety capabilities at the national level in countries. 9

10 Working with governments to improve national standards Since working with JCI, we are starting to see changes in medication management and in infection control. Our team of field coordinators can also now put into practice the many concepts they have learned from JCI consultants and through JCI education programs. Hasan Bagci, MD Ministry of Health, Turkey 10

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12 Collaborating to improve global standards In 2005 the World Health Organization (WHO) designated The Joint Commission and Joint Commission International as the WHO Collaborating Centre for Patient Safety Solutions. No adverse event should ever occur anywhere in the world if the knowledge exists to prevent it from happening. 12

13 WHO Collaborating Centre for Patient Safety Solutions Facts about the Centre Developed Nine Patient Safety Solutions High 5 s Project Collaboration between the Centre and WHO World Alliance for Patient Safety Offers proactive solutions for patient safety based on empirical evidence, hard research, and best practices Advances the entire continuum of patient safety System design and redesign Product safety Safety of services Environment of care 13

14 United Nations UN Peacekeeping Missions hospitals use JCI standards to ensure quality and safety 14

15 JCI Standards and Accreditation Cover all Healthcare Settings Programs Hospitals Ambulatory Care Primary care Laboratories Medical Transport Long Term Care Home Care Clinical care program certification 15

16 JCI = Global Gold standard JCI has built a strong brand that is regarded as the benchmark for patient safety and quality improvement around the world They educate us don t just point out our mistakes. (Asia Pacific) It was a defensive move on our part. We had to do it because it s becoming the standard. (Asia Pacific) We wanted to benchmark ourselves against the best hospitals in the USA and internationally. (Asia Pacific) We looked at all of them...but JCI is the gold standard. (Middle East) JCI is the only set of truly international standards. (Europe) Source: Qualitative Research among clients and nonclients, Q408 Conducted by Red Sky Insights, LLC 16

17 Thank you