2017/2018 Resource Guide. Visit the Online Marketplace at amga.org for ordering information.

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1 2017/2018 Resource Guide Visit the Olie Marketplace at amga.org for orderig iformatio.

2 JANUARY 2017 VOLUME 66, NO. 1 PUBLICATION OF AMGA AMGA.ORG 2 AMGA Resource Guide amga.org At AMGA, we re leadig the trasformatio of health care i America because we believe i the power of healthier commuities. By workig alogside top professioals i our field ad actig as their voice i the public sphere, we re pavig the way for medical groups ad itegrated systems of care to deliver the ext level of high-performace health. More tha 175,000 physicias practice i our member orgaizatios, deliverig care to oe i three Americas. Represetig may of the atio s most prestigious itegrated systems of care, we have the isight ad expertise to truly advace the way patiets experiece health care. To become a part of the healthcare trasformatio, explore our work ad joi the coversatio today. As a strategic parter for members, i additio to political advocacy ad a host of educatioal cofereces, meetigs, ad webiars, we serve as a sigle source for the wide rage of programs, products, ad services that eable them to succeed. This guide highlights some of those resources. Visit the Olie Marketplace at amga.org for orderig iformatio. Magazies ad Newsletters These publicatios are complimetary beefits for AMGA members. Group Practice Joural PAGE 12 PAGE 8 The flagship publicatio of AMGA has offered dyamic busiess solutios to physicia leaders ad admiistrators of every medical group i the coutry for over 65 years. Peed by healthcare professioals from the treches of moder medicie, articles empower readers to create meaigful chage iitiatives at their orgaizatios. No-member Prit or Digital Editio $139/year, $258/2 years PAGE 18 E-Publicatios AMGA Advocacy ENewS: weekly update of policy, politics, legislatio, ad regulatios affectig medical groups Iside AMGA: mothly ewsletter o curret happeigs at AMGA ad its members High Performace Health Weekly: ewsletter featurig strategic busiess ews related to leadig successful medical groups ad health systems

amga.org AMGA Resource Guide 3 MACRA ad Risk Resources The AMGA MACRA ad Risk Iitiative provides resources to help medical groups prepare for ad succeed uder the Medicare Access ad CHIP

The iitiative leverages our extesive expertise i providig advocacy, tools, ad resources to help its members avigate the movemet from volume-based to value-based care.

3 amga.org AMGA Resource Guide 3 MACRA ad Risk Resources The AMGA MACRA ad Risk Iitiative provides resources to help medical groups prepare for ad succeed uder the Medicare Access ad CHIP Reauthorizatio Act of 2015 (MACRA) ad i all risk-based paymet systems. The iitiative leverages our extesive expertise i providig advocacy, tools, ad resources to help its members avigate the movemet from volume-based to value-based care. Amog the resources available to healthcare provider orgaizatios are: Clear, cocise primers o MACRA ad risk Best practices summaries ad white papers Educatioal meetigs ad webiars Tools such as ifographics ad slides Workshops ad cosultig services All resources are available at amga.org/macra. Books Big-Hearted Leadership: Five Keys to Create Success Through Compassio By Do Sorese, M.B.A., with Vaugh Kohler What if the greatest key to success is beatig iside your chest? I this book, Do Sorese shows how compassio trickles dow ito every decisio you make as a leader, right dow to orgaizatioal structure, huma resources, productio, ad all the way to your orgaizatio s bottom lie. Prit $14.99 Shippig Icluded All et proceeds from the sale of this book are beig doated to AMGA Foudatio. Data/Statistical Resources AMGA 2017 Medical Group Operatios ad Fiace Survey AMGA has expaded the operatioal ad fiacial 2017 Medical Group Operatios ad Fiace Survey COMING SOON! iformatio previously captured withi the Medical Group Compesatio ad Productivity Survey. By seekig more data specific to operatioal ad fiacial aspects of medical groups, we hope to provide a clearer ad more complete picture of the market. This report icludes a profile of the survey respodets, summary tables of operatios ad fiace data, a aalysis of accouts receivables, as well as defiitios of all relevat terms i each sectio. Data is delieated i a variety of ways: There are breakouts by orgaizatio type, group size (as measured by physicia FTEs), geographic regio, ad level of capitatio. Data is reported per physicia FTE ad per work RVU. Member/No-member provider orgaizatios: $400/$800 Member/No-member o-provider orgaizatios: $2,000/$4,000

4 AMGA Resource Guide amga.org AMGA 2017 Medical Group Compesatio ad Productivity Survey This idispesable resource provides compesatio ad productivity data from healthcare providers NEW!

4 4 AMGA Resource Guide amga.org AMGA 2017 Medical Group Compesatio ad Productivity Survey This idispesable resource provides compesatio ad productivity data from healthcare providers NEW! throughout the U.S., icludig 140 specialties ad 28 other healthcare provider positios. The data reflects resposes from 269 medical groups, represetig more tha 102,000 providers. Now i its 29th year, the atioally recogized survey icludes data o compesatio, et collectios, work RVUs, ad compesatio-to-productivity ratios, ad breaks out data by specialty, group size, ad geographic regio. Other data iclude pael sizes, gross productivity, frige beefits ad beefits expese-to-compesatio ratios, patiet visits, compesatio for experieced ew hires ad ew residets or fellows, ad compesatio ad productivity for academic facilities as well as for urse practitioer ad physicia assistat subspecialties. Previous editios available. AMGA also offers a web-based service that cotais a olie searchable versio of the survey data. This website features data search ad export fuctios for medical ad surgical specialties, mid-levels, admiistrative positios, ad more. For physicias ad mid-levels, you ca select various cuts of compesatio, productivity, ad work RVU data by regio, size of group, academic/o-academic, etc., ad export to Excel, CSV, or MS Access. The AMGA Olie Compesatio ad Productivity Survey is a oe-year, subscriptio-based service. The searchable portio of the surveys ca be obtaied for a separate add-o price. Prit: Member/No-member provider orgaizatios: $500/$1,000 Olie: Visit amga.org for pricig iformatio. AMGA 2016 Medical Group Executive ad Leadership Compesatio Survey This survey icludes traditioal maagemet positios as well as physicia leadership positios icludig CMOs, chairs, ad medical directors; ew positios, icludig cliic maager, which is divided ito three levels based o umber of provider FTEs at the cliic locatio, as well as VP of Pharmacy Services; 2016 Medical Group Executive ad Leadership Compesatio Survey SAVE whe you BUNDLE! a sectio o the prevalece of beefits for C-suite executives, icludig short-term icetives (STI), log-term icetives (LTI), supplemetal life isurace, SERPs, employmet cotracts ad other perquisites; ad a eared bous to base ratio for each positio idicatig icetive pay eared as a percetage of base compesatio. Previous editios available. Versio for 2017 to be released later this year. Prit: Member/No-member provider orgaizatios: $200/$400 Prit: Member/No-member o-provider orgaizatios: $1,000/$2,000 The AMGA 2017 Medical Group Compesatio ad Productivity Survey, 2017 Medical Group Operatios ad Fiace Survey, ad 2017 Medical Group Executive ad Leadership Compesatio Survey ca be purchased i a budle at a substatial discout. For details, cotact Christopher Gibbs at cgibbs@amga.org or ext. 362.

amga.org AMGA Resource Guide 5 AMGA Provider ad Employee Satisfactio Bechmarkig Program Deliverig high-performace health to your patiets depeds o the egagemet, commitmet, ad allegiace of your

5 amga.org AMGA Resource Guide 5 AMGA Provider ad Employee Satisfactio Bechmarkig Program Deliverig high-performace health to your patiets depeds o the egagemet, commitmet, ad allegiace of your physicias, other cliicias, ad staff. Their satisfactio ad their aligmet with your orgaizatio s missio ad goals traslate ito a superior patiet experiece that urtures your patiets loyalty to you as their parters i health. Empowered providers ad staff are critical to succeedig i today s competitive eviromet. The AMGA Provider ad Employee Satisfactio Bechmarkig Program gives you access to atioal, valid, peer-based bechmarks of satisfactio amog your care providers ad employees. These uique bechmarks are based o data from participatig orgaizatios similar to your ow. By usig these bechmarks, you ca idetify where you eed to improve. Our aalysis helps you prioritize what to improve. AMGA Provider Satisfactio Bechmarkig Survey The importat subject areas (dimesios) of the survey iclude: Leadership ad Commuicatios Time Spet Workig Compesatio Quality of Care Patiet Iteractios Admiistratio AMGA Employee Satisfactio ad Egagemet Bechmarkig Survey The importat subject areas (dimesios) of the survey iclude: Employee Egagemet Leaves Rewardig Work Pay Supervisio Workload Growth Opportuities Physicia Iteractios Persoal Relatioships Health Beefits I additio to the dimesios, the followig items are also icluded i the survey ad report: Overall Job Satisfactio Future Teure (i.e., How Log the Employee Plas to Stay o the Job) The Employee s Recommedatio of the Medical Group to Others If there are specific topics, areas or questios that you would like to explore i further detail, you ca add questios. I additio, respodets ca commet o other work-related issues i a fial, ope-eded questio. Computers Resources Acceptace by Colleagues Relatioships with Staff Paperwork Pre-authorizatio Hassles Cotact AMGA for prices. (AMGA members receive substatial discouts.)

6 6 AMGA Resource Guide amga.org AMGA Aalytics AMGA offers robust resources for data aalysis ad cliical traslatio. We assist members i improvig populatio health, usig comparative bechmarkig to discover opportuities ad predictive aalytics to idetify high-risk patiets. We drive discovery ad sharig of best practices, ad we help members traslate them ito practice. AMGA Aalytics for Improvemet (A4I): A learig collaborative for ehacig value i populatio health, coducted i partership with Optum. Data Support: We create measure specificatios ad collect bechmarkig data from members for AMGA Foudatio iitiatives ad provide data maagemet ad aalysis for other AMGA iitiatives. Research ad Traslatio: Together with AMGA members ad other health services researchers, we study ways to improve populatio health at lower overall cost. Quality Measuremet: Together with OptumLabs, we support the Natioal Quality Forum s ew measure icubator. Cotact AMGA for more iformatio. Apples-to-Apples Comparative Data ad Shared Learig for Medical Groups ad Health Systems Natiowide Uder value-based paymet, provider orgaizatios will take o greater risk. Ambulatory care will be the most critical driver for success. With Optum Oe Populatio Aalytics, you ca lear what to improve, through meaigful, cliically focused comparative data for virtually ay subgroup withi your patiet populatio, at the cliic, physicia, or patiet level. Seize the power of comparative data ad collaboratio. With the AMGA Aalytics Collaborative, you ca lear how to improve populatio health ad reduce overall cost of care. The AMGA Aalytics Collaborative facilitates efficiet shared learig about practical approaches that work. JoA Ploe JoA.ploe@optum.com Ae Goodrich Ae.Goodrich@optum.com Joh Cuddeback, MD, PhD, CMIO jcuddeback@amga.org

7 amga.org AMGA Resource Guide 7 Best Practice Compediums Cliical Best Practices Heart Failure Best Practices i Maagig Patiets with Heart Failure Collaborative Case Study Premier Medical Associates AMGA Foudatio partered with Novartis Pharmaceuticals Corporatio to develop the Heart NEW! Failure Best Practices Case Studies. Participatig groups iclude: Cetura Perose-St. Fracis Hospital, Clevelad Cliic, Kelsey-Seybold Cliic, Mercy Cliic East Commuities, NorthShore Uiversity HealthSystem, OhioHealth Masfield, Premier Medical Associates, Sprigfield Cliic, Summit Medical Group, TriHealth, USMD Holdigs, Ic., The Valley Hospital, ad Watso Cliic. Adult Immuizatio Adult Immuizatio Best Practices Learig Collaborative Case Study Riverside Medical Group AMGA partered with Optum ad Pfizer Ic. to develop Adult Immuizatio Best Practices Case Studies from iitiatives that demostrated improved vacciatio rates, particularly amog patiets with a high risk for complicatios related to peumococcal disease ad iflueza. Participatig groups: Commuity Physicia Network, The Iowa Cliic, P.C., Riverside Medical Group, Sprigfield Cliic, SwedishAmerica Health System, UMass Memorial Medical Group, ad Watso Cliic. Rheumatoid Arthritis AMGA partered with AbbVie to develop the Best Practices i Maagig Patiets with Rheumatoid Arthritis Compedium. Participatig Groups: Advocate Medical Group, Colorado Sprigs Health Parters, Corerstoe Health Care, Geisiger Health System, Best Practices i Maagig Patiets with Rheumatoid Arthritis Summit Medical Group Stadardizig Protocols ad Educatig Providers Group Health, HealthCare Parters, Kelsey-Seybold Cliic, Ochser Health System, Premier Medical Associates, Sprigfield Cliic, Summit Medical Group (NJ), Sutter Medical Group, The Polycliic, Uiversity of Rochester, USMD Holdigs, Ic., Virgiia Maso Medical Ceter, Watso Cliic, ad Wilmigto Health. Multiple Chroic Coditios AMGA partered with Merck Sharp & Dohme Corp. to develop Best Practices i Maagig Patiets with Multiple Chroic Coditios Compedium, which icludes case studies of iitiatives that have led to improvemet i patiets with more tha oe chroic coditio. Participatig Groups: Advocate Medical Group, Affiity Medical Group, Arch Health Parters, Dartmouth-Hitchcock Physicias, Fletcher Alle Health Care, Itermoutai Healthcare, Mercy Cliics, Mercy Medical Group, Novat Medical Group, PriMed Physicias, ThedaCare Physicias, ad Uiversity of Pittsburgh Medical Ceter.

8 8 AMGA Resource Guide amga.org COPD AMGA partered with Boehriger Igelheim Pharmaceuticals, Ic. to develop the Best Practices i Maagig Patiets with Chroic Obstructive Pulmoary Disease Compedium, which icludes case studies of iitiatives that have icorporated the maagemet of chroic obstructive pulmoary disease (COPD) ito their chroic care models. Participatig Groups: Advocate Physicia Parters, DuPage Medical Group, The Everett Cliic, FirstHealth of the Carolias, Geisiger Health System, Harvard Vaguard Medical Associates, HealthCare Parters, Novat Medical Group, Reliat Medical Group, ad Uiversity of Michiga Health System. These case studies ca be dowloaded at amga.org. Operatioal Best Practices AMGA Solutios Library The AMGA Solutios Library highlights member best practices ad other strategies for successful medical group operatios i a cocise format highlightig key takeaways from cofereces, regioal meetigs, ad webiars. Below is a samplig of best practices available i our Performace Improvemet Series. AMGA Member Best Practices Vaderbilt Uiversity Medical Ceter Patiet i Room & Ready: A Model for Optimizig Cliic Flow Aurora Health Care Makig the Missio Possible Possible: Primary Care Redesig Clevelad Cliic Egagig Physicias i High-Value Health Care Corerstoe Health Care Quatifyig High-Cost Care ad Cost Reductio Crystal Ru Healthcare From Volume to Value: Revisitig Physicia Compesatio Dartmouth-Hitchcock Expadig the Care Coordiatio with Pharmacy ad Behavioral Health Mayo Cliic A System-Wide Model for Populatio Health Southwest Medical Associates Practice Efficiecies ad Itegratio of Virtual Visits Vaderbilt Uiversity Medical Ceter Patiet i Room & Ready: A Model for Optimizig Cliic Flow Member/No-member: Complimetary/$75 White Papers AMGA Cosultig has created white papers as part of our Thought Leadership Series. They are available at o cost to professioals i the healthcare field. The Jourey to Populatio Health ad Risk Physicia Compesatio Pla Redesig: Complete Overhaul or Targeted Adjustmets? Workplace Cliics: What Makes Them Successful Busiess Opportuities Performace Discoect: Gettig Beyod Loss per Physicia ad Improvig Performace White Papers ca be dowloaded at amga.org.

amga.org AMGA Resource Guide 9 Provider Toolkit CAMPAIGN TOOLKIT For each plak you will fid: AMGA Foudatio has lauched Diabetes: Together 2 Goal to promote the effective maagemet of

I our free toolkit, you ll fid useful tools, tips, ad resources to help your orgaizatio implemet our quality improvemet campaigs ad get you o the road to achievig the respective

The toolkit is orgaized aroud campaig plaks (evidecebased care processes), which are based o learigs from our Best Practices Collaboratives ad i cosultatio with the campaig s

9 amga.org AMGA Resource Guide 9 Provider Toolkit CAMPAIGN TOOLKIT For each plak you will fid: AMGA Foudatio has lauched Diabetes: Together 2 Goal to promote the effective maagemet of Type 2 diabetes. Tools ad resources were developed to assist orgaizatios i addressig this chroic disease. I our free toolkit, you ll fid useful tools, tips, ad resources to help your orgaizatio implemet our quality improvemet campaigs ad get you o the road to achievig the respective campaig goals. The toolkit is orgaized aroud campaig plaks (evidecebased care processes), which are based o learigs from our Best Practices Collaboratives ad i cosultatio with the campaig s committees. Tips for gettig started i campaig plaig ad implemetatio Cocise oe-pagers icludig actioable steps ad suggested resources for implemetig the plak Best practice tools used by some of the atio s leadig healthcare orgaizatios Case studies from AMGA s Best Practices Collaboratives for details o how the plak was implemeted by medical groups that achieved sigificat improvemets ad outcomes Available for dowload at together2goal.com.

10 AMGA Resource Guide amga.org Cosultig Services AMGA Cosultig AMGA Cosultig ca help you achieve your orgaizatio s goals for high performace.

10 10 AMGA Resource Guide amga.org Cosultig Services AMGA Cosultig AMGA Cosultig ca help you achieve your orgaizatio s goals for high performace. Whether your challege is preparig for risk, redesigig provider compesatio, aligig your goverace structure, or improvig reveue cycle operatios, we provide ogoig support as you shape your strategy ad operatios to achieve higher performace with improved cliical ad fiacial outcomes. AMGA Cosultig is your log-term parter o key busiess issues. We give you uprecedeted access to market data ad best practices derived from America s leadig health systems ad more tha 170,000 physicias atiowide. With decades of experiece, our team of taleted cosultats will assist your orgaizatio i effectively addressig your challeges. We will provide timely ad cost-effective solutios that are customized for your orgaizatio. Our methodology, idustry experiece, ad customized approach provide a foudatio to craft effective solutios that match your uique situatio. Make AMGA Cosultig your parter for high performace. Visit amgacosultig.com or cotact Tom Doboseski, Presidet, AMGA Cosultig, at ext. 379 or tdoboseski@amgacosultig.com. AMGA Workshop ad Retreat Program The AMGA Workshop ad Retreat Program offers you a customized educatioal experiece. Our team parters with you to provide precise solutios to accelerate your trasformatio ad empower you to thik strategically about the issues facig your group, icludig: How to maage risk uder MACRA ad other value-based reimbursemet models How to egage physicia ad admiistrative leaders i chage iitiatives This is t a stadard, out-of-the-box semiar. Our customized Workshop ad Retreat Program combies decades of kowledge ad idustry experiece with prove strategies ad solutios from executives with hads-o, day-to-day experiece leadig healthcare orgaizatios. Our faculty is ot made up of cosultats lookig for busiess developmet opportuities. We haress the talets of our member commuity by matchig your desired objectives with their kowledge ad expertise. Our program is ideal for board, maagemet, ad cliical departmet retreats ad workshops o strategic plaig, preparig for MACRA ad risk, cliical itegratio, ad trasformig from a volume-based to a value-based healthcare system. For more iformatio, cotact Pete Johso, Wester Regio ad Workshop ad Retreat Director, AMGA, at pjohso@amga.org or

11 amga.org AMGA Resource Guide 11 Value-Added Services AMGA has a variety of services ad programs that are available to members beyod the stadard membership offerigs. Kow as value-added services, they are comprised of a variety of opportuities for cost savigs ad are frequetly offered through parter relatioships. AMGA Career Ceter The AMGA Career Ceter is the premier olie career resource coectig employers to the healthcare idustry s taleted professioals. Post jobs o the AMGA Career Ceter ad tap ito a cocetrated talet pool of healthcare professioals at a fractio of the cost of commercial boards ad ewspapers. The AMGA Career Ceter also is a recruitmet portal to the Natioal Healthcare Career Network (NHCN). Post jobs through the exclusive etwork ad reach over 130,000 prescreeed TOP A talet. Visit careers.amga.org. Care Maagemet Solutios Members of AMGA receive a discout o the IBM Watso Health registry, which uses evidece-based disease maagemet ad prevetive care protocols to idetify patiets that are due for service. The system automatically otifies patiets of eeded care ad tracks patiets for compliace, while measurig quality ad fiacial results. Mailig Lists Cotact AMGA for more iformatio. Qualified parties may purchase a mailig list for oe-time usage. For coditios ad details, visit amga.org. AMGA Executive Cotact List (At Cliic Address) Order: ZIP Code or Alphabetically by Cliic Cout: Approximately 9,000 Idividual Names ad Addresses This list cotais the ames of the highest rakig physicia ad admiistrative executives at AMGA member groups. Price: $750 for members $1,500 for o-members (prepaymet required) Label Type: Electroic For more details, cotact Christopher Gibbs at ext. 362 or cgibbs@amga. org. If you decide to ret the list, please sed a sample of the material to be distributed. Prepaymet is required.

Oe Price Street Alexadria, VA 22314-3318 NEW Editio Now Available!

AVAILABLE: Updated Iteractive Olie Compesatio Database For details,

12 Oe Price Street Alexadria, VA NEW Editio Now Available! AMGA 2017 Medical Group Compesatio ad Productivity Survey ALSO AVAILABLE: Updated Iteractive Olie Compesatio Database For details, visit amga.org For more iformatio, call Christopher Gibbs at ext.362

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JOIN AMCP. The First Step to Your Career in Managed Care Pharmacy. Student Pharmacist Membership JOIN AMCP The First Step to Your Career i Maaged Care Pharmacy Studet Pharmacist Membership Explore all that maaged care pharmacy ad AMCP have to offer! Explore the Possibilities of Maaged Care Pharmacy.