HATRICC: HANDOFFS AND TRANSITIONS IN CRITICAL CARE, A STUDY FOR THE IMPROVEMENT OF PATIENT CRITICAL CARE

Transcription

1 HATRICC: HANDOFFS AND TRANSITIONS IN CRITICAL CARE, A STUDY FOR THE IMPROVEMENT OF PATIENT CRITICAL CARE By: Enrique Torres Hernandez, St. Mary s University 17 & Jerome Watts Jr., Haverford College 17 Mentor: Dr. Meghan Lane-Fall, MD, MSHP

2 WHAT IS A HANDOFF? The Patient The ICU Provider The Patient The OR Provider

3 A BETTER PICTURE

4 WHAT IS A HANDOFF? v Transition of responsibility for patient care from one provider to another in the healthcare system Types of handoffs: o ICU to OR o OR to PACU o Radiology to ICU o Physician to another Physician o ER to ICU, etc. v HATRICC focuses on OR to ICU handoffs

5 WHY ARE HANDOFFS IMPORTANT? v Handoffs in critical care play a huge role in the continuation of care, quality of care, reduction of risks and errors, and the protection of patients to avoidable harm that they might be susceptible to while in the ICU. v Sentinel Events v Previous literature is limited and it s been only recently that research has began in this field

6 WHY OR TO ICU HANDOFFS? v Potential problems Transfer of patient Transfer of technology Communication v Consequences Injury Medication errors Function

7 PREVIOUS LITERATURE v Has shown that about 80% of sentinel events can be attributed to miscommunication and errors when a patient is changing providers v Some measured handoff quality based on aspects of handoff such as the transfer of technology v Not enough information about clinical outcomes to make definitive conclusions. v Recommended more research, broader population, and other delivery formats. v Sample sizes too small to produce statistical significance.

8 PREVIOUS LITERATURE v Standardization of the handoffs increase information transfer v Time for handoff tends to trend downwards following standardization v State a gap in the literature relating handoff quality to clinical outcomes v Needed more varied surgical population.

9 RELATIONSHIP BETWEEN HANDOFFS AND PATIENT OUTCOMES

10 WHAT IS HATRICC? Sorry

11 WHAT IS HATRICC? v HATRICC stands for Handoffs and Transitions in Critical Care Three goals: o 1. Understand current critical care handoff practices o 2. Develop best practices for critical care handoffs o 3. Implement handoff improvement interventions

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13 IMPLEMENTATION v Involved clinicians and introduced them to the process v Our role: Resource for anyone with questions about HATRICC Received feedback from staff/clinicians regarding the new process Gave out gift cards and candy!

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15 v Interviews/focus groups v Perspectives on each phase v Online Qualtrics Surveys v RedCap v Open-ended questions v ICU Handoff Tool NO CUTTING CORNERS

16 THE OPERATING ROOM (OR) v Location of surgical operations v Many hands involved Composed of: o Surgery team o Anesthesia team Both have different goals Don t always communicate

17 THE INTENSIVE CARE UNIT (ICU) CONSIST OF: v Physicians (i.e. Attending, Fellows, and Residents) v N.Ps Nurse Practitioners v P.As Physicians Aides v R.Ns Registered Nurses TYPES OF ICU: v TSICU v SICU v HVICU (etc ) v Specific to patient s needs

18 WHERE WE WORKED HOSPITAL OF UNIVERSITY OF PENNSYLVANIA v Rhoads 5 SICU v Different services v Green/Gold teams PENNSYLVANIA PRESBYTERIAN MEDICAL CENTER v TSICU/HVICU v Smaller/Newer v Level 1 Trauma v Neuro patients v Culture change

19 OUR JOB AS OBSERVERS v We worked in the TSICU in PPMC and in the SICU at HUP Rhoads5. v Tasks: Phase 3 of the Project We observed the handoffs from the OR to the ICU o Focused on both content and the actions of the Big Four : Anesthesia representative, Surgery Representative, ICU Physician, ICU RN Collected qualitative and quantitative data

20 WHAT WE USED

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22 TIME FOR YOU TO GET TO WORK v Task: Take note of: o Focus on the info o Who is who o Body language

23 VIDEO SIMULATION

24 REPORT v Follow-up Questions: What did you see? Anything stand out to you?

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26 SOME IMPORTANT ANNOTATIONS v When comparing observed handoffs in the ICU that use the HATRICC standardized process to handoffs in ICU s that do not have any standardized process: It is evident that the handoffs with the HATRICC standardized process seem to omit less critical patient information Those handoffs with the standardized process also appear to result in overall better teamwork between different clinical teams Clinicians seem to be satisfied with the new process, as it makes the handoff more efficient and easier for them when compared to the unstandardized handoffs v There may be a possible correlation between teamwork and communication rating and number of questions

27 THE FUTURE OF THE STUDY v Observations will continue to be recorded until the ideal sample size is reached before reaching thematic saturation. v We will also be providing immediate feedback to the participating clinicians about their strengths and weakness during handoffs v After the observations and chart reviews are finished, we will conduct more focus groups and interviews with various clinicians to assess their opinion on the new HATRICC process v We will also compare the results of the effectiveness of HATRICC in improving clinical outcomes for patients (HATRICC is the only study to look clinical outcomes for patients thus far!) v For more information or to follow the study, you can visit:

28 REFLECTIONS

29 THANK YOU Dr. Lane-Fall Joanne Levy Safa Browne Laura Di Taranti (Project Manager) The rest of the HATRICC Team LDI HUP (Hospital of the University of Pennsylvania) Penn Presbyterian Hospital Penn Medicine Anesthesia and Critical Care

30 QUESTIONS???