Opportunity Profile Chief Financial Officer
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1 Watervliet, NewYork Opportunity Profile Chief Financial Officer P r e s e n t e d b y ARDENT SEARCH COMPANY Consultants for Leadership Selection
2 OVERVIEW The Hometown Healthcare is a full service HME & Pharmacy provider with $5 million in revenue based out of Watervliet, New York. Hometown Healthcare has been serving the pharmacy needs of their patients since 1953 but has responded to the changing healthcare climate by adding a full line of home medical equipment, including home oxygen, CPAP supplies, and ambulatory equipment. Hometown Healthcare is on a five year mission to transform itself from a traditional DME & Pharmacy to an organization that is known for delivering new levels of population health through medication adherence and therapy based respiratory compliance. They need the right financial professional on the bus to drive the organization s success to the next level. FOUNDATIONS OF HOMETOWN HEALTHCARE HTHC exists to keep people in their home and help them to age gracefully. HTHC operates from a foundation of Empathy, driven by the Heart of a Warrior (See below), grounded in the humility of a Teachable Spirit. HTHC holds the following customer philosophy: All customers are given Grace (favor whether they deserve it or not). Anticipatory service closes the gap in under met and un-met customer needs. We want to WOW our customers. To WOW, Hometown must differentiate itself, which means doing something perhaps unconventional and innovative, above and beyond what's expected in order to have an emotional impact on the customer. Hometown is not an average company, so their service is not average, and they don't want their people to be average. The expectation is that every employee delivers WOW. 2 P a g e H T H C C F O O p p o r t u n i t y P r o f i l e
3 HTHC has a compelling vision to coordinate care across 4 Dimensions of homecare, to make it possible for people that may have otherwise lived out their last season of life in a nursing home or other healthcare facility to be able to live in the comfort of their home-sweet-home. THE CEO Casey Toomajian is the CEO at Hometown Healthcare, Inc. Casey has a Bachelor of Arts degree in Business Economics from SUNY Potsdam and began his career in healthcare in 2001 with Maxim Healthcare Services, a national medical staffing and homecare company. While there, Casey worked in the Boston (MA), as well as the Albany, Rochester and Syracuse (NY) offices until Casey served in various capacities including startup and management of the branch office. In April of 2004, Casey left Maxim Healthcare to begin a start-up venture in the durable medical equipment (DME) industry as part of the family pharmacy business. That decision launched a collective effort resulting in the fast growing and dynamic homecare company known today as Hometown Healthcare Inc. Casey is passionate about leadership and working to achieve optimal organizational health through developing the company culture. Casey lives in Wynantskill with his wife Tara and their two children Logan and Stella. THE BOARD Hometown Healthcare is a closely held entity governed by Jim and Ed Toomajian, and operated by Casey Toomajian. THE POSITION The Chief Financial Officer reports to the CEO, and works regularly with the Leadership Team heads; Director of Customer Loyalty, Pharmacy Team Lead, and Clinical Respiratory Team Lead. The CFO will directly supervise the Reimbursement Team Lead (AR), the Bookkeeper (AP) and work closely with the Logistics Team Lead and Executive Coordinator under the direction of the Governing Board. 3 P a g e H T H C C F O O p p o r t u n i t y P r o f i l e
4 Purpose The CFO will produce timely, accurate and compliant financial planning and reporting. The CFO will establish and lead the annual budgeting process and ongoing budget management activities in conjunction with the strategic plan for the calendar year. The CFO will create and lead a high performance team that will support the merger and ongoing success of all company financial and related administrative activities. The CFO will be a full business partner with the CEO in creating and sustaining a healthy organization that stays on mission while generating adequate return on investment for the shareholders. Responsibilities include but are not limited to: Financial Reporting, Projections, and Budgeting Prepare GAAP financial reports and metrics monthly. Prepare Gross Margin Projection Calculator. Complete Financial Dashboard. Oversees Budgeting Process and ongoing Budgeting management activities. Direct Financial Administration Manage Cash on hand. Monitor financial analytics as required by CEO. Compliance Manage active contracts with external partners (including all vendors, insurance companies). Internal Audits are developed, administered. Prepare External Audits, (includes financial, 3 rd party payer, and accrediting bodies). Other Administration Manage all company inventory and non-inventory purchasing. Manage payroll. Manage accounts receivable Manage accounts payable. People Management/Development Meet with and supervise Direct reports regularly. Complete Performance Management Reviews. 4 P a g e H T H C C F O O p p o r t u n i t y P r o f i l e
5 ATTRIBUTES Knowledge/Certifications Skills Working knowledge of Microsoft Office Suite, QuickBooks, software accounting, comfortable with and open to new technology. Experience with Brightree a plus. Has a Bachelor s degree in Accounting or Business Administration, with an MBA - Operations and Finance preferred. Has five or more years experience in accounting, finance and/or operations. Has a proficient knowledge of generally accepted accounting principles and tax issues. CPA preferred but not required. A demonstrated understanding of business operations, including health care costs is required. Detail-oriented and organized. Exhibits great time management. Able to multi-task and is deadline oriented. Strong relational, negotiation, and mediation skills. Strong Listening Skills - Lets others speak and seeks to understand their viewpoints. Strong communication skills (verbal, written, telephone, , presentation). Analytical Skills: Strong problem-solver. Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights. Able to maintain information and documents that are highly confidential in nature. Process-oriented; able to operate in adverse situations creating win-win solutions. Attitudes Habits Approachable - Openness to criticism and ideas; often solicits feedback and reacts calmly to criticism or negative feedback. Takes initiative and anticipates needs. Able to work alone or in a team environment. Strategic, sees the big picture, and ensures the CEO is informed of both current and future concerns. Able to be a full business partner in strategic discussions. Honesty/integrity: Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully. Ability to develop people: Coaches people in their current roles to improve performance, and prepares them for future roles. Empathy Demonstrates a genuine and balanced others-oriented mindset. Doesn t display an adversarial, negative, cynical, or hostile attitude. 5 P a g e H T H C C F O O p p o r t u n i t y P r o f i l e
6 Heart of a Warrior defined as Resourcefulness - A problem solver who finds a way to win; does not let circumstances be an excuse for not meeting expectations. Work Ethic/Commitment - Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard. Calm Under Pressure - Maintains stable performance when under heavy pressure or stress; does not become emotionally unhinged. Urgency - Demonstrates a sense of urgency both in situations that demand it. LOCALE Watervliet is just outside of Albany NY, and is part of the Capital District. Visitors the world over, come to the Capital Region each year to enjoy attractions such as the Empire State Plaza, Howe Caverns, Baseball Hall Of Fame, Proctor's Theatre, Saratoga Performing Arts Center, Albany Institute Of History & Art, New York State Museum, Dudley Observatory and others. Among its assets are: a strategic location with proximity to all major markets in the northeast; an extraordinary quality of life with a mix of suburban rural communities and medium sized cities, including the Capital City; a highly skilled workforce and the many world renowned academic and research institutions. The Capital District is centrally located to 4 major destination points; Boston is 2 ½ miles to the east, NYC is 2 ½ miles to the south, Lake Placid is 2 ½ miles to the North, and the Fingerlakes Region is 2 ½ miles to the West. 6 P a g e H T H C C F O O p p o r t u n i t y P r o f i l e
7 THE SEARCH AND SELECTION PROCESS This thorough search will include consideration of many names, of which quite a few will respond with resumes, be asked to respond to questionnaires, have telephone interviews and then those holding the most promise will be interviewed in person. Next, references and backgrounds will be checked, degrees verified, and an extensive Candidate Profile will be prepared. The Search Committee will select the top four or so who will then be interviewed in person and the candidates will be recommended forward to the Board for further consideration. Finally, one candidate will move forward. When a preferred candidate is determined, the candidate and spouse will have an opportunity to meet the HTHC main office team and to know who he or she will be leading. The leadership team will have an opportunity to consult with the governing Board before hiring is finalized. SUMMARY This is an opportunity for someone with excellent in technical skills, knowledge, people skills and strong desire to serve the community through values-driven home healthcare. The ideal candidate will possess critical finance experience and a flexible spirit. We fully respect the need for confidentiality of information supplied by interested parties and assure them that their backgrounds and interests will not be discussed with anyone without their prior consent, nor will reference contacts be made until mutual interest has been established. As part of the process of being a candidate, the person will authorize a background check for driving, history, credit, social media, degree verification and criminal records. Hometown Healthcare is an equal opportunity employer and does not discriminate on the basis of race, religion, age, color, sex, national origin, or physical handicap. We fully respect the need for confidentiality of information supplied by interested parties and assure them that their backgrounds and interests will not be discussed with anyone without their prior consent, nor will reference contacts be made until mutual interest has been established. For further information or to apply for this position, please contact: Dr. Rich Kidd Vice President rich@dingman.com P a g e H T H C C F O O p p o r t u n i t y P r o f i l e
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