How Should Surgeons Deal With Other Surgeons Errors?

Size: px
Start display at page:

Download "How Should Surgeons Deal With Other Surgeons Errors?"

Transcription

1 How Should Surgeons Deal With Other Surgeons Errors? John W. C. Entwistle III, MD PhD Associate Professor of Surgery Thomas Jefferson University April 25, 2015

2 Conflicts I have no conflicts relevant to this presentation

3 Case Presentation 55 y.o. male with severe aortic valve insufficiency and ascending aortic aneurysm Underwent aortic root replacement with mechanical valve conduit Failed to come off pump, with severe biventricular failure presumed poor protection Placed on biventricular support

4 Case Presentation Transfer requested by referring cardiologist after 3 days of support Arrived with profound liver and renal failure despite adequate VAD flows Angiogram showed kinked left main Heart failed to recover after LM stenting Liver failure persisted Support was withdrawn

5 Potential Errors Failure to look for kinking of the left main coronary button Placement of biventricular support in presence of mechanical aortic valve Delay in requesting transfer to a hospital capable of managing this complex patient

6 WHAT SHOULD THE RECEIVING SURGEON DO?

7 Options Stay silent Wait for the patient/family to ask Notify the other surgeon Inform the patient Of error; or That care alternatives might have changed outcome Inform the surgeon s supervisor Inform regulatory agency

8 Culture of Silence Lawton R and Parker D. Qual Saf Health Care 2002;11:15-18

9 Attitudes on Disclosure of Errors Made by Others Survey of general practitioners in Iran % would inform the other physician and recommend they tell patient 92.7% expected to be informed by their peer of an error 20% believed it should be disclosed to patient 70% of these would disclose only if asked by patient Asghari F et al. Qual Safe Health Care 2009:18;

10 NEJM Poll Vignette accompanying article on managing errors by other clinicians misdiagnosis led to significant injury Poll accompanied on-line version of article 1113 readers responded Only 63% would inform the patient of the error committed by the other physician Gallagher TH et al. N Engl J Med ;18:

11 Would Disclosure Happen? Survey with case vignettes given to attending and resident physicians, and medical students Physicians are less likely to report error of others than their own error without patient asking (18% vs. 84%) 25% would suggest different care might have altered outcome Main factor in not reporting was lack of information on details Sweet MP and Bernat JL. J Clin Ethics 1997;8(4): 341-8

12 How Would They Notify Patient? 15% would notify referring and let them tell patient 27% would let referring tell and then confirm 15% would tell patient directly 9% would schedule joint conference with referring and patient Sweet MP and Bernat JL. J Clin Ethics 1997;8(4): 341-8

13 Reporting in the Real World Minor errors often are unreported Serious errors are generally reported General practitioners had a higher threshold than hospitalists and nurses Some serious errors went unreported Participants reported repercussions after reporting and difficult interpersonal relationships Firth-Cozens J et al. Confronting Errors in Patient Care Report on Focus Groups 2002

14 Ethical Arguments to Report Error Duty to be truthful to your patient Silence suggests natural cause to illness Informed consent requires patient knowledge of errors Principle of reparations Protection of others - Exposes repetitive injury - May lead to corrective action - Re-education/training - Alterations in policy/procedures Fost N. JAMA 2001;286(9):1079 Moskop JC et al. Ann Emerg Med 2006;48:523-31

15 Unique Barriers to Disclosure Fear of being dragged into litigation Fear of professional repercussions Reputation Referrals Lack of information regarding incident

16 AMA Code of Ethics Situations occasionally occur in which a patient experiences significant medical complications that may have resulted from the physician s mistake or judgment. In these situations, the physician is ethically required to inform the patient of all the facts necessary to ensure understanding of what has occurred. Only through full disclosure is a patient able to make informed decisions regarding future medical care. Opinion 8.12 Patient Information Updated June 1994

17 How to Disclose an Error to Physician Arrange surgeon-to-surgeon discussion Clarify surgeon s thoughts and actions, and medical facts Avoid pejorative terms like error and malpractice Offer opportunity for other surgeon to disclose error These conversations may be discoverable * *Kreimer S. Neurology Today, Dec 5, 2013, 35-6

18 How to Disclose to Patient Be honest and respectful Report facts only Do not exaggerate Be careful making conclusions Avoid inflammatory statements

19 What Not to Do Mislead your patient about facts related to prior care Make definitive statements of error based on incomplete information Mistake differences in opinion or style as error or malpractice

20 Something to Consider Is the ethical duty to disclose the error of another the same as disclosing your own error when it is committed by your professional partner?

21

To err is human. When things go wrong: apology and communication. Apology and communication position statement

To err is human. When things go wrong: apology and communication. Apology and communication position statement When things go wrong: apology and communication Kristi Eldredge R.N., J.D., CPHRM Senior Risk and Safety Consultant Fresident To err is human position statement To err is human. Mistakes are part of the

More information

Reporting and Disclosing Adverse Events

Reporting and Disclosing Adverse Events Reporting and Disclosing Adverse Events Objectives 2 Review definition of errors and adverse events. Examine the difference between disclosure and apology. Discuss the recognition of and care for second

More information

To disclose, or not to disclose (a medication error) that is the question

To disclose, or not to disclose (a medication error) that is the question To disclose, or not to disclose (a medication error) that is the question Jennifer L. Mazan, Pharm.D., Associate Professor of Pharmacy Practice Ana C. Quiñones-Boex, Ph.D., Associate Professor of Pharmacy

More information

When words and actions matter most: The Case for CANDOR

When words and actions matter most: The Case for CANDOR January 20, 2017 When words and actions matter most: The Case for CANDOR Timothy B McDonald, MD Director, Center for Open and Honest Communication in Healthcare MedStar Health, Institute for Quality and

More information

Disclosure noun dis clo sure \dis-ˈklō-zhər\ It will be one of the hardest conversations you will ever have

Disclosure noun dis clo sure \dis-ˈklō-zhər\ It will be one of the hardest conversations you will ever have More than just disclosure Supporting residents following a harmful patient safety incident I do not have an affiliation (financial or otherwise) with a pharmaceutical, medical device or communications

More information

RESPONDING TO PATIENTS AFTER ADVERSE EVENTS: UPDATE ON RECENT DEVELOPMENTS AND FUTURE DIRECTIONS

RESPONDING TO PATIENTS AFTER ADVERSE EVENTS: UPDATE ON RECENT DEVELOPMENTS AND FUTURE DIRECTIONS RESPONDING TO PATIENTS AFTER ADVERSE EVENTS: UPDATE ON RECENT DEVELOPMENTS AND FUTURE DIRECTIONS Thomas H. Gallagher, MD Professor and Associate Chair, Department of Medicine University of Washington Executive

More information

Medication Reconciliation

Medication Reconciliation Medication Reconciliation Where are we now? Angie Powell, PharmD Director of Pharmacy Baxter Regional Medical Center Disclosures I, Angie Powell, have no relevant financial relationships to disclose. Learning

More information

2018 Collaborative Quality Initiative Fact Sheet

2018 Collaborative Quality Initiative Fact Sheet 2018 Collaborative Quality Initiative Fact Sheet Blue Cross Blue Shield of Michigan Cardiovascular Consortium Overview The Blue Cross Blue Shield of Michigan Cardiovascular Consortium, commonly called

More information

Legal & Ethical Issues in Vascular Access Minimizing Risk and Liability of Venous Catheter Access Maurizio Gallieni, MD Ospedale San Carlo Borromeo

Legal & Ethical Issues in Vascular Access Minimizing Risk and Liability of Venous Catheter Access Maurizio Gallieni, MD Ospedale San Carlo Borromeo Legal & Ethical Issues in Vascular Access Minimizing Risk and Liability of Venous Catheter Access Maurizio Gallieni, MD Ospedale San Carlo Borromeo Milano, Italy President, the Vascular Access Society

More information

Communication Surrounding Adverse Events: A Simulation Education Program for Resident Physicians

Communication Surrounding Adverse Events: A Simulation Education Program for Resident Physicians Communication Surrounding Adverse Events: A Simulation Education Program for Resident Physicians, Washington, DC 1 Investigators Laura J. Sigman, MD, JD, FAAP Dr. Sigman is a physician and manages legal

More information

Webinar Series. Effective and Compassionate Communication for Informed, Shared Decision-Making Tuesday, May 12, Audience Reminders

Webinar Series. Effective and Compassionate Communication for Informed, Shared Decision-Making Tuesday, May 12, Audience Reminders Webinar Series Effective and Compassionate Communication for Informed, Shared Decision-Making Tuesday, May 12, 2015 Audience Reminders This webinar is funded in part by a donation in memory of Julian and

More information

Risk Management and Medical Liability

Risk Management and Medical Liability AAFP Reprint No. 281 Recommended Curriculum Guidelines for Family Medicine Residents Risk Management and Medical Liability This document is endorsed by the American Academy of Family Physicians (AAFP).

More information

Restoring Honesty, Trust and Safety in Healthcare: Educating the Next Generation of Providers

Restoring Honesty, Trust and Safety in Healthcare: Educating the Next Generation of Providers Restoring Honesty, Trust and Safety in Healthcare: Educating the Next Generation of Providers Patient Safety and Reducing Your Risk for Malpractice Introductions Timothy McDonald, MD JD Professor, Anesthesiology

More information

Disclosure of Adverse Events and Medical Errors. Albert W. Wu, MD, MPH

Disclosure of Adverse Events and Medical Errors. Albert W. Wu, MD, MPH This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike License. Your use of this material constitutes acceptance of that license and the conditions of use of materials on this

More information

Improving Use of Advance Directives

Improving Use of Advance Directives Improving Use of Advance Directives Douglas B. White, MD, MAS Associate Professor of Critical Care Medicine and Medicine Director, Program on Ethics and Decision Making in Critical Illness The CRISMA Center

More information

Click to edit Master title. style. Click to edit Master title. style. style 8/3/ Are You on Track?

Click to edit Master title. style. Click to edit Master title. style. style 8/3/ Are You on Track? Are You on Track? Diagnostic Test Results, Consults and Referrals Click to edit Master subtitle EXPLORE Conference August 9, 2018 8/3/2018 1 EXPLORE August 9, 2018 Today s speaker is Brenda Wehrle, BS,

More information

Improving Sign-Outs in Hospital Medicine

Improving Sign-Outs in Hospital Medicine Improving Sign-Outs in Hospital Medicine Arpana R. Vidyarthi, MD Assistant Professor of Medicine Division of Hospital Medicine Director of Quality, Division of Hospital Medicine Director, Patient Safety

More information

Can You Hear Me Now? Best Practices for Fully Informed Consent

Can You Hear Me Now? Best Practices for Fully Informed Consent Can You Hear Me Now? Best Practices for Fully Informed Consent Standard Register Webinar Series July 10, 2015 Tim Kelly, MS, MBA Director of Marketing INFORMED CONSENT History 1914: the modern notion of

More information

Measuring Harm. Objectives and Overview

Measuring Harm. Objectives and Overview Patient Safety Research Introductory Course Session 3 Measuring Harm Albert W Wu, MD, MPH Former Senior Adviser, WHO Professor of Health Policy & Management, Johns Hopkins Bloomberg School of Public Health

More information

Patient Safety Research Introductory Course Session 3. Measuring Harm

Patient Safety Research Introductory Course Session 3. Measuring Harm Patient Safety Research Introductory Course Session 3 Measuring Harm Albert W Wu, MD, MPH Former Senior Adviser, WHO Professor of Health Policy & Management, Johns Hopkins Bloomberg School of Public Health

More information

Tragedy Strikes what next?

Tragedy Strikes what next? Tragedy Strikes what next? Setting Up a Successful Patient Disclosure Program Timothy B McDonald, MD JD Professor, Anesthesiology and Pediatrics University of Illinois College of Medicine at Chicago Associate

More information

Communication and Medical Malpractice

Communication and Medical Malpractice and Medical Malpractice Martin J. Stillman, M.D., J.D., F.A.C.P., F.C.L.M. Mediation and Conflict Resolution Officer, HCMC Assistant Chief, Department of Medicine, HCMC Medical Director, Medicine Clinic,

More information

Language Access in Primary Care: Interpreter Services

Language Access in Primary Care: Interpreter Services Language Access in Primary Care: Interpreter Services Onelis Quirindongo, MD Ramona DeJesus, MD Juan Bowen, MD Primary Care Internal Medicine Mayo Clinic 21 Million in US speak English less than very well

More information

Text-based Document. The Culture of Incident Reporting Among Filipino Nurses. de Guzman, Barbara Michelle. Downloaded 28-Apr :54:41

Text-based Document. The Culture of Incident Reporting Among Filipino Nurses. de Guzman, Barbara Michelle. Downloaded 28-Apr :54:41 The Henderson Repository is a free resource of the Honor Society of Nursing, Sigma Theta Tau International. It is dedicated to the dissemination of nursing research, researchrelated, and evidence-based

More information

HRO and Dx. High Reliability and Diagnosis. Mark Graber and Michael Crossey. Panel 1 // March 6, 2014 // 2:30-3:45 pm 7/2/2014

HRO and Dx. High Reliability and Diagnosis. Mark Graber and Michael Crossey. Panel 1 // March 6, 2014 // 2:30-3:45 pm 7/2/2014 HRO and Dx Mark Graber and Michael Crossey High Reliability and Diagnosis Panel 1 // March 6, 2014 // 2:30-3:45 pm Attaining High Reliability and Safety for Patients Collaborating for Change. Patient Safety

More information

Indwelling Urinary Catheters: A One- Point Restraint?

Indwelling Urinary Catheters: A One- Point Restraint? Broadcast live from... Outline The Technical & Socio-Adaptive Aspects of Preventing -Associated Urinary Tract Infection Sanjay Saint, MD, MPH George Dock Professor of Internal Medicine Ann Arbor VAMC &

More information

Sorry Works! Fall Presented by: Doug Wojcieszak, Sorry Works! Founder

Sorry Works! Fall Presented by: Doug Wojcieszak, Sorry Works! Founder Sorry Works! Fall 2016 Presented by: Doug Wojcieszak, Sorry Works! Founder Scenario To Consider.. Mrs. Woods is a 53-year old woman who goes to the hospital for a CT-guided biopsy of the liver. Mrs. Woods

More information

Health Care Institutions

Health Care Institutions Chapter 10 Health Care Institutions Slide Show developed by: Richard C. Krejci, Ph.D. Professor of Public Health Columbia College 4.9.15 Key Questions What institutions make up the Healthcare System? Observation

More information

Kathleen A. Bonvicini, MPH, EdD

Kathleen A. Bonvicini, MPH, EdD MEDICAL ERROR CONVERSATIONS Kathleen A. Bonvicini, MPH, EdD CRITICAL CONVERSATIONS & RELATIONSHIPS Introduction The successful veterinary practice depends on strong leadership, a motivated and multi-skilled

More information

Teamwork, Communication, Briefing, Checklists, & O.R. Safety

Teamwork, Communication, Briefing, Checklists, & O.R. Safety Teamwork, Communication, Briefing, Checklists, & O.R. Safety E. Patchen Dellinger, MD, FACS Professor of Surgery, Chief of General Surgery, Chief of Staff, University of Washington Medical Center (UWMC),

More information

Calendar Year 2014 Medicare Physician Fee Schedule Final Rule

Calendar Year 2014 Medicare Physician Fee Schedule Final Rule Calendar Year 2014 Medicare Physician Fee Schedule Final Rule Non-Facility Cap After receiving many negative comments on this issue from physician groups, along with the House GOP Doctors Caucus letter

More information

ORIGINAL INVESTIGATION. Communicating With Patients About Medical Errors

ORIGINAL INVESTIGATION. Communicating With Patients About Medical Errors Communicating With Patients About Medical Errors A Review of the Literature ORIGINAL INVESTIGATION Kathleen M. Mazor, EdD; Steven R. Simon, MD; Jerry H. Gurwitz, MD Background: Ethical and professional

More information

Hospital Discharge of the Dialysis Patient: assessment, barriers and a bit of everything in between

Hospital Discharge of the Dialysis Patient: assessment, barriers and a bit of everything in between Hospital Discharge of the Dialysis Patient: assessment, barriers and a bit of everything in between Kristin Woody CM, MSN Supervisor Care Management Department Regions Hospital Financial Disclosure Nothing

More information

Building a Safe Healthcare System

Building a Safe Healthcare System Building a Safe Healthcare System Objectives 2 Discuss the process of improving healthcare systems. Introduce widely-used methodologies in QI/PS. What is Quality Improvement? 3 Process of continually evaluating

More information

Can Improvement Cause Harm: Ethical Issues in QI. William Nelson, PhD Greg Ogrinc, MD, MS Daisy Goodman, CNM. DNP, MPH

Can Improvement Cause Harm: Ethical Issues in QI. William Nelson, PhD Greg Ogrinc, MD, MS Daisy Goodman, CNM. DNP, MPH Session Code A4, B4 The presenters have nothing to disclose Can Improvement Cause Harm: Ethical Issues in QI William Nelson, PhD Greg Ogrinc, MD, MS Daisy Goodman, CNM. DNP, MPH December 6, 2016 #IHIFORUM

More information

Professionalism: New Thinking about an Old Issue

Professionalism: New Thinking about an Old Issue Professionalism: New Thinking about an Old Issue Catherine R Lucey MD Professor of Medicine Vice Dean for Education UCSF School of Medicine ABMS Spring 2015 1 We have a problem with Professionalism 2 Highly

More information

Focus on Diagnostic Errors: Understanding and Prevention

Focus on Diagnostic Errors: Understanding and Prevention Focus on Diagnostic Errors: Understanding and Prevention Tejal Gandhi, MD MPH CPPS President, National Patient Safety Foundation Associate Professor, Harvard Medical School Thanks to Dr. Mark Graber for

More information

High Demand Low Control Low Support. Choosing Resilience The Key to Thriving Through Change. How happy are you?

High Demand Low Control Low Support. Choosing Resilience The Key to Thriving Through Change. How happy are you? Choosing Resilience The Key to Thriving Through Change Wayne M. Sotile, Ph.D. Founder CENTER FOR PHYSICIAN RESILIENCE Davidson, North Carolina Crucial Questions How happy are you? Who are you to the ones

More information

Superior Labrum Biceps Complex in Overhead Athletes

Superior Labrum Biceps Complex in Overhead Athletes How I talk to Patients about Poor Outcomes Professor, Department of Orthopedics Head, Section of Shoulder and Elbow Surgery Team Physician, Chicago White Sox and Bulls Chief Medical Editor, Orthopaedics

More information

9/15/2017. Linda Stimmel Wilson Elser Moskowitz Edelman & Dicker 901 Main Street, Suite 4800 Dallas, Texas

9/15/2017. Linda Stimmel Wilson Elser Moskowitz Edelman & Dicker 901 Main Street, Suite 4800 Dallas, Texas Linda Stimmel Wilson Elser Moskowitz Edelman & Dicker 901 Main Street, Suite 4800 Dallas, Texas 75202-3758 Linda.Stimmel@WilsonElser.com Educate attendees on the risks I have learned that are associated

More information

Code of Ethics Washington Professional Counselors Association - Washington State -

Code of Ethics Washington Professional Counselors Association - Washington State - Code of Ethics Washington Professional Counselors Association - Washington State - PREAMBLE This Code shall apply to all professional counselors who are in good standing with the Washington Professional

More information

Bedside Teaching Creating Competent Physicians

Bedside Teaching Creating Competent Physicians Bedside Teaching Creating Competent Physicians "The student begins with the patient, continues with the patient and ends his studies with the patient, using books and lectures as tools as means to an end

More information

Disclosure of unanticipated outcomes

Disclosure of unanticipated outcomes Special Report MIEC Claims Alert Number 33 April 2002 California version Disclosure of unanticipated outcomes A policy is required When you must disclose an unanticipated outcome Summary To reach MIEC

More information

Burnout Among Health Care Professionals

Burnout Among Health Care Professionals Burnout Among Health Care Professionals NAM Action Collaborative on Clinician Well-being and Resilience Research, Data, and Metrics Taskforce Lotte Dyrbye, MD, MHPE, FACP Professor of Medicine & Medical

More information

From Conflict to Curiosity A Framework for Promoting Interprofessional Collaboration

From Conflict to Curiosity A Framework for Promoting Interprofessional Collaboration From Conflict to Curiosity A Framework for Promoting Interprofessional Collaboration Inselspital, Universitätsspital Bern March 4, 2016 Sara Kim, PhD, Research Professor, Surgery Associate Dean for Educational

More information

INTERVENTIONS FOR DOCTORS IN DIFFICULTY

INTERVENTIONS FOR DOCTORS IN DIFFICULTY INTERVENTIONS FOR DOCTORS IN DIFFICULTY Jenny Firth-Cozens London Deanery Why interventions are necessary Doctors stress and depression levels are higher than the workforce as a whole Alcohol problems

More information

Ain t gonna Syndrome

Ain t gonna Syndrome REFUSAL OF CARE AND DECISION MAKING CAPACITY Don t wanna Ain Ain t gonna Syndrome Ed Vandenberg MD CMD OVAMC Section of Geriatrics & Asst Prof. Geriatrics 981320 UNMC Omaha NE 68198-1320 1320 evandenb@unmc.edu

More information

Auditing and Monitoring Hospitals High-Risk Practice Areas Through External Peer Review

Auditing and Monitoring Hospitals High-Risk Practice Areas Through External Peer Review Auditing and Monitoring Hospitals High-Risk Practice Areas Through External Peer Review Andrew G. Rowe, CEO AllMed Healthcare Management, Inc. Presentation Overview How Centers for Medicare & Medicaid

More information

CAHPS Focus on Improvement The Changing Landscape of Health Care. Ann H. Corba Patient Experience Advisor Press Ganey Associates

CAHPS Focus on Improvement The Changing Landscape of Health Care. Ann H. Corba Patient Experience Advisor Press Ganey Associates CAHPS Focus on Improvement The Changing Landscape of Health Care Ann H. Corba Patient Experience Advisor Press Ganey Associates How we will spend our time together Current CAHPS Surveys New CAHPS Surveys

More information

Conducting Family Conferences at End of Life

Conducting Family Conferences at End of Life COVENANT HEALTH ETHICS CONFERENCE 2013 Conducting Family Conferences at End of Life Meg Hagerty Social Worker, Mel Miller Hospice, Edmonton General Ingrid de Kock Palliative Care Physician, Palliative

More information

Healthcare Today: A Leadership Primer How did we get here?

Healthcare Today: A Leadership Primer How did we get here? L19 This presenter has nothing to disclose Healthcare Today: A Leadership Primer How did we get here? Evan M. Benjamin, MD, FACP Professor of Medicine Tufts University School of Medicine; Senior VP, Quality

More information

Diagnostic Errors: A Real Threat to Patient Safety

Diagnostic Errors: A Real Threat to Patient Safety Diagnostic Errors: A Real Threat to Patient Safety Today s Moderator Today s speaker is Rachel Rosen, RN, MSN, Senior Patient Safety & Risk Consultant, MedPro Group (Rachel.Rosen@medpro.com) Rachel has

More information

The Ethos Program: Re-defining Normal

The Ethos Program: Re-defining Normal The Ethos Program: Re-defining Normal Dr Victoria Atkinson Group Chief Medical Officer Group General Manager Clinical Governance Cardiothoracic Surgeon Victoria.Atkinson@svha.org.au 1 1. Background Unprofessional

More information

Data Segmentation for Privacy (DS4P)

Data Segmentation for Privacy (DS4P) Data Segmentation for Privacy (DS4P) Where It s Been and Where It s Going Jeremy Maxwell, PhD Office of the Chief Privacy Officer Office of the National Coordinator for Health IT US Department of Health

More information

Allergy & Rhinology. Manuscript Submission Guidelines. Table of Contents:

Allergy & Rhinology. Manuscript Submission Guidelines. Table of Contents: Table of Contents: Allergy & Rhinology 1. Open Access 2. Article processing charge (APC) 3. What do we publish? 3.1 Aims & scope 3.2 Article types 3.3 Writing your paper 4. Editorial policies 4.1 Peer

More information

Asales rep arrives in the OR with a new piece of equipment, saying a surgeon

Asales rep arrives in the OR with a new piece of equipment, saying a surgeon Medical staff OR managers role as gatekeepers for MD credentialing, privileging Asales rep arrives in the OR with a new piece of equipment, saying a surgeon plans to use it on a case that day. A surgeon

More information

Joel S. Weissman, Ph.D. Mass. Gen. Hospital/Harvard Med. School Harvard Quality Colloquium. August 22, 2005

Joel S. Weissman, Ph.D. Mass. Gen. Hospital/Harvard Med. School Harvard Quality Colloquium. August 22, 2005 The Path Toward Achieving the IOM Goal of Transparency: What Do Hospital Executives Think about Reporting and Disclosure of Medical Errors? Joel S. Weissman, Ph.D. Mass. Gen. Hospital/Harvard Med. School

More information

PROGRAM REGISTRATION FORM Pediatric Tracheostomy Symposium August 28, 2015

PROGRAM REGISTRATION FORM Pediatric Tracheostomy Symposium August 28, 2015 PediatricTrachSymposium_Brochure 7/14/15 2:09 PM Page 1 PROGRAM REGISTRATION FORM Pediatric Tracheostomy Symposium Name: Degree: Address: Name of Hospital or Employer: Phone: ( ) Fax: ( ) Specialty: Email:

More information

Creating An Effective Learning Environment. Lynne Yong Ee Lin, Ph.D. Licensed Clinical Psychologist Penang Adventist Hospital

Creating An Effective Learning Environment. Lynne Yong Ee Lin, Ph.D. Licensed Clinical Psychologist Penang Adventist Hospital Creating An Effective Learning Environment Lynne Yong Ee Lin, Ph.D. Licensed Clinical Psychologist Penang Adventist Hospital Introduction HEALTHCARE TRAINING = APPRENTICESHIP Requires hands-on practical

More information

Christensen & Kockrow: Foundations and Adult Health Nursing, 5 th Edition

Christensen & Kockrow: Foundations and Adult Health Nursing, 5 th Edition Christensen & Kockrow: Foundations and Adult Health Nursing, 5 th Edition Test Bank Chapter 2: Legal and Ethical Aspects of Nursing MULTIPLE CHOICE 1. When a nurse becomes involved in a legal action, the

More information

UCLA HEALTH SYSTEM CODE OF CONDUCT

UCLA HEALTH SYSTEM CODE OF CONDUCT UCLA HEALTH SYSTEM CODE OF CONDUCT STANDARD 1 - QUALITY OF CARE The University s health centers and health systems will provide quality health care that is appropriate, medically necessary, and efficient.

More information

INFORMATION FOR PATIENTS

INFORMATION FOR PATIENTS The British Association of Urological Surgeons 35-43 Lincoln s Inn Fields London WC2A 3PE Phone: Fax: Website: E- mail: +44 (0)20 7869 6950 +44 (0)20 7404 5048 www.baus.org.uk admin@baus.org.uk INFORMATION

More information

10/23/2015. Don t drop the baton: Improving handover communication from the CMPA s perspective

10/23/2015. Don t drop the baton: Improving handover communication from the CMPA s perspective Don t drop the baton: Improving handover communication from the CMPA s perspective This is an abridged version of presentation with cases and videos removed Dr Janet Nuth, Physician Risk Manager CMPA Associate

More information

ACOG COMMITTEE OPINION

ACOG COMMITTEE OPINION ACOG COMMITTEE OPINION Number 365 May 2007 Seeking and Giving Consultation* Committee on Ethics ABSTRACT: Consultations usually are sought when practitioners with primary clinical responsibility recognize

More information

Patient safety in the NHS in England and the development of the Healthcare Safety Investigation Branch (HSIB)

Patient safety in the NHS in England and the development of the Healthcare Safety Investigation Branch (HSIB) Patient safety in the NHS in England and the development of the Healthcare Safety Investigation Branch (HSIB) Dr Mike Durkin NHS National Director of Patient Safety 11 May 2016 The NHS is big! Great potential

More information

LEADERSHIP CHALLENGES IN PATIENT SAFETY

LEADERSHIP CHALLENGES IN PATIENT SAFETY LEADERSHIP CHALLENGES IN PATIENT SAFETY Kenneth W. Kizer, MD, MPH. California Hospital Patient Safety Organization Annual Meeting Sacramento, CA April 8, 2013 Presentation Charge Discuss some of the challenges

More information

Advances in Osteopathic Medicine

Advances in Osteopathic Medicine Advances in Osteopathic Medicine Moving the value of osteopathic care from patients to populations Richard Snow DO, MPH Applied Health Services - Principal Choptank Community Health System Primary Care

More information

Second Victim: Gaining A Deeper Understanding To Mitigate Suffering

Second Victim: Gaining A Deeper Understanding To Mitigate Suffering Second Victim: Gaining A Deeper Understanding To Mitigate Suffering Susan D. Scott 1, RN, MSN, Laura E. Hirschinger 1, RN, MSN, Myra McCoig 1, Julie Brandt 2, PhD, Karen R. Cox 1,2 PhD,RN, Leslie W. Hall,

More information

Uses a standard template but may have errors of omission

Uses a standard template but may have errors of omission Evaluation Form Printed on Apr 19, 2014 MILESTONE- BASED FELLOW EVALUATION Evaluator: Evaluation of: Date: This is a new milestone-based evaluation. To achieve a level, the fellow must satisfy ALL the

More information

Pharmacists in Transitions of Care: We Can All Make a Difference

Pharmacists in Transitions of Care: We Can All Make a Difference Pharmacists in Transitions of Care: We Can All Make a Difference Disclosure The speakers of this panel have no actual or potential conflict of interest in relation to this program to disclose. Kenda Germain,

More information

Nurses Perceptions of Error Reporting and Disclosure in Nursing Homes Error Reporting Found to be Very Difficult for Nurses in Nursing Home Settings

Nurses Perceptions of Error Reporting and Disclosure in Nursing Homes Error Reporting Found to be Very Difficult for Nurses in Nursing Home Settings Nurses Perceptions of Error Reporting and Disclosure in Nursing Homes Error Reporting Found to be Very Difficult for Nurses in Nursing Home Settings New York, NY, USA (November 4, 2011) - Nurses have an

More information

Letitia Cameron, MD Aniel Rao, MD Michael Hill, MD

Letitia Cameron, MD Aniel Rao, MD Michael Hill, MD Presented by: Suchita Pancholi, MD Letitia Cameron, MD Aniel Rao, MD Michael Hill, MD I. Introductions II. III. IV. Marshmallow Challenge Why Teach Patient Safety? Barriers to Teaching Patient Safety V.

More information

Innovative Techniques for Residents to Improve Safety

Innovative Techniques for Residents to Improve Safety Innovative Techniques for Residents to Improve Safety Eugene Terry, MD Modified from Tammy Lundsrum,MD www.mihealthandsafety.org/presentations/lundstrom.ppt What is a Safety Culture And how is it achieved?

More information

Respecting Choices. Key Components in Creating an Advance Care Planning Program. Bernard Bud Hammes & Linda Briggs

Respecting Choices. Key Components in Creating an Advance Care Planning Program. Bernard Bud Hammes & Linda Briggs Respecting Choices Key Components in Creating an Advance Care Planning Program Bernard Bud Hammes & Linda Briggs Copyright 2008-All Rights Reserved Foundation, Gundersen Inc. Lutheran Medical Key Conceptual

More information

Adverse Outcome Reporting Requirements. July 19, 2016

Adverse Outcome Reporting Requirements. July 19, 2016 Adverse Outcome Reporting Requirements July 19, 2016 Magellan of Virginia (Magellan) serves as the contracted Behavioral Health Services Administrator for the Department of Medical Assistance Services

More information

Disclosure of Adverse Events Policy

Disclosure of Adverse Events Policy Disclosure of Adverse Events Policy March 30, 2005 Table of Contents Provincial Health Care Disclosure of Adverse Events Policy 1.0 Introduction...1 2.0 Policy Statement...2 3.0 Policy Objectives...2 4.0

More information

Communication and Teamwork for Patient Safety 1.0 Contact Hour Presented by: CEU Professor

Communication and Teamwork for Patient Safety 1.0 Contact Hour Presented by: CEU Professor Communication and Teamwork for Patient Safety 1.0 Contact Hour Presented by: CEU Professor 7 www.ceuprofessoronline.com Copyright 8 2008 The Magellan Group, LLC All Rights Reserved. Reproduction and distribution

More information

Responding to Patients and Families that Want Everything Done

Responding to Patients and Families that Want Everything Done Responding to Patients and Families that Want Everything Done Steven Pantilat, MD Professor of Clinical Medicine Alan M. Kates and John M. Burnard Endowed Chair in Palliative Care Director, Palliative

More information

Guidance for Medication Reconciliation and System Integration Process

Guidance for Medication Reconciliation and System Integration Process Guidance for Medication Reconciliation and System Integration Process Identifying points of failure within the medication reconciliation process and determining systematic approaches (via health IT) to

More information

Utilizing FPPE and OPPE Effectively OPPE & FPPE. Joint Commission FAQs. Utilizing FPPE and OPPE Effectively. Susan Mellott PhD, RN.

Utilizing FPPE and OPPE Effectively OPPE & FPPE. Joint Commission FAQs. Utilizing FPPE and OPPE Effectively. Susan Mellott PhD, RN. Utilizing FPPE and OPPE Effectively Susan Mellott PhD, RN, CPHQ, FNAHQ OPPE & FPPE For the sake of this presentation, OPPE and FPPE will be discussed as it pertains to physicians. However, all information

More information

Enhancing Patient Quality and Safety with Compliance

Enhancing Patient Quality and Safety with Compliance Enhancing Patient Quality and Safety with Compliance April 23, 2013 John Kalb, JD, CCEP, CHPC Operational Excellence Executive/ Compliance Officer Kootenai Health Content A successful compliance program

More information

Competencies, Milestones & EPAs: What Does It All Mean?

Competencies, Milestones & EPAs: What Does It All Mean? Competencies, Milestones & EPAs: What Does It All Mean? Susan B. Promes, MD, FACEP Professor and Program Director Department of Emergency Medicine Director, Curricular Affairs Office of GME Historical

More information

Revised 2/27/17. POLST For General Providers

Revised 2/27/17. POLST For General Providers Revised 2/27/17 POLST For General Providers Permission to Use This slide presentation may be used without permission. To promote consistency across the state, the slides may not be altered. You may freely

More information

Psychological Services Agreement

Psychological Services Agreement John A. Watterson, Ph.D. 4101 Parkstone Heights Drive, Suite 260 Austin, Texas 78746 Phone: 512-306-0663 Fax: 512-306-8086 Website: www.johnwatterson.com Psychological Services Agreement Welcome to my

More information

What Every Patient Safety Officer Must Know:

What Every Patient Safety Officer Must Know: What Every Patient Safety Officer Must Know: Tapping into the Best Resources in the Country John R. Combes, MD Senior Medical Advisor Hospital and Healthsystem Association of Pennsylvania Harrisburg, PA

More information

Addressing the "Untouchables": The Case of Dr. X Gerald B. Hickson, MD and William O. Cooper, MD, MPH

Addressing the Untouchables: The Case of Dr. X Gerald B. Hickson, MD and William O. Cooper, MD, MPH Addressing the "Untouchables": The Case of Dr. X William O. Cooper, MD, MPH Cornelius Vanderbilt Professor of Pediatrics and Health Policy Associate Dean for Faculty Affairs Director of Vanderbilt Center

More information

Applying Documentation Principles. 1. Narrative documentation of client care events will be done where in the client s record?

Applying Documentation Principles. 1. Narrative documentation of client care events will be done where in the client s record? MODULE 5 QUIZ Applying Documentation Principles 1. Narrative documentation of client care events will be done where in the client s record? a. Physician s orders b. Personal directive c. Progress notes

More information

Guidelines for Disclosure Process. 1) Patient disclosure does not include:

Guidelines for Disclosure Process. 1) Patient disclosure does not include: Disclosing Serious Unanticipated Adverse Events Educational Guidelines for Washington University Physicians Adopted: June 21, 2007 Amended: March 18, 2008 Timely, honest and sustained communication with

More information

Joy in Medicine Physician well-being: A discussion on burnout and achieving joy in practice

Joy in Medicine Physician well-being: A discussion on burnout and achieving joy in practice Joy in Medicine Physician well-being: A discussion on burnout and achieving joy in practice AMA s SL2 (Share, Listen, Speak, Learn) Series December 2017 Share, Listen, Speak, Learn (SL2) Series Share existing

More information

AAP SoOr Panel: Comanagement of the Pediatric Orthopedic Patient

AAP SoOr Panel: Comanagement of the Pediatric Orthopedic Patient AAP SoOr Panel: Comanagement of the Pediatric Orthopedic Patient Joshua M. Abzug, MD, FAAP Becca Rosenberg, MD, MPH, FAAP David I. Rappaport, MD, FAAP Disclaimers We have no relevant conflicts of interests

More information

Objectives. Speaker Disclosure: Copyright Disclosure. Addressing the "Untouchables": The Case of Dr. X

Objectives. Speaker Disclosure: Copyright Disclosure. Addressing the Untouchables: The Case of Dr. X Objectives Addressing the "Untouchables": The Case of Dr. X William O. Cooper, MD, MPH Cornelius Vanderbilt Professor of Pediatrics and Health Policy Associate Dean for Faculty Affairs Director of Vanderbilt

More information

Patients for Patient Safety

Patients for Patient Safety Patients for Patient Safety Margaret Murphy, Patient Advocate External Lead Advisor Patients for Patient Safety WHO Patient Safety In honour of those who have died, those who have been left disabled, our

More information

Addressing Behaviors that Undermine Safety Culture

Addressing Behaviors that Undermine Safety Culture Session Code: L10 Presenters have nothing to disclose Session Objectives Addressing Behaviors that Undermine Safety Culture Gerald B. Hickson, MD Sr. Vice President for Quality, Safety and Risk Prevention

More information

Incorporating Shared Decision Making into Informed Consent Documentation

Incorporating Shared Decision Making into Informed Consent Documentation Incorporating Shared Decision Making into Informed Consent Documentation Brynne Potter, CEO and Founder Maternity Neighborhood [Disclosure of Interest] Agenda Overview of standards for Informed Consent

More information

Ethical Challenges in Medical Decision Making

Ethical Challenges in Medical Decision Making Ethical Challenges in Medical Decision Making Phil Lawson MD, ABHPM Mud Conference 2012 Objectives 1. Define autonomy, beneficence, non maleficence, and justice 2. Balance competing medical ethics in making

More information

Disclosures. From Burnout to Resilience: Building Capacity to Thrive at Work. Arif Kamal MD, MBA,

Disclosures. From Burnout to Resilience: Building Capacity to Thrive at Work. Arif Kamal MD, MBA, From Burnout to Resilience: Building Capacity to Thrive at Work Arif Kamal MD, MBA, MHS @arifkamalmd www.resilientclinician.org Disclosures 1 Objectives Learners will be able to describe the current prevalence

More information

K-TRACS: Review of Program Data and a Qualitative Assessment Study

K-TRACS: Review of Program Data and a Qualitative Assessment Study K-TRACS: Review of Program Data and a Qualitative Assessment Study Amy Curry, MD Clinical Assistant Professor University of Kansas School of Medicine - Wichita Department of Family and Community Medicine

More information

What s the Difference? Comparison of American and Japanese Medical Practice. Masami Kitano

What s the Difference? Comparison of American and Japanese Medical Practice. Masami Kitano OPINION What s the Difference? Comparison of American and Japanese Medical Practice Masami Kitano Diplomate in Neurology American Board of Psychiatry & Neurology (Received for publication on November 19,

More information

A17/B17: Addressing Diagnostic Error: Creating Reliable Systems for Diagnosis and Tracking in Primary Care

A17/B17: Addressing Diagnostic Error: Creating Reliable Systems for Diagnosis and Tracking in Primary Care A17/B17: Addressing Diagnostic Error: Creating Reliable Systems for Diagnosis and Tracking in Primary Care Gordy Schiff, MD, Associate Director of Brigham and Women s Center for Patient Safety Research

More information

Electronic Prescribing of Chemotherapy-It s Not a Video Game!

Electronic Prescribing of Chemotherapy-It s Not a Video Game! Faculty Disclosures Electronic Prescribing of Chemotherapy-It s Not a Video Game! Mary Mably has no disclosures Mary S. Mably, RPh, BCOP Pharmacy Oncology Coordinator, University of Wisconsin Hospital

More information