Database Profiles for the ACT Index Driving social change and quality improvement

Size: px
Start display at page:

Download "Database Profiles for the ACT Index Driving social change and quality improvement"

Transcription

1 Database Profiles for the ACT Index Driving social change and quality improvement

2 2 Name of database Who owns the database? Who publishes the database? Who funds the database? The Dartmouth Atlas of Health Care The Dartmouth Institute for Health Policy and Clinical Practice The Dartmouth Institute for Health Policy and Clinical Practice A coalition of funders led by the Robert Wood Johnson Foundation, including the WellPoint Foundation, the United Health Foundation, the California HealthCare Foundation, and the Charles H. Hood Foundation The Dartmouth Atlas What type of data is used? What patient population is reflected in the database? Medicare Claims Data all Medicare beneficiaries who died between the ages of 66 and 99 Policymakers, the media, health care analysts and others to improve Who is the database intended for? their understanding of the efficiency and effectiveness of our health care system What part of the database is publicly available? All First year data was published 2001 Latest year data was published 2014 How frequently is data updated annually 3,436 Hospital Service Areas (HSAs) sample size/number of transactions HSAs represent local health care markets for community-based inpatient care. Geographic coverage HSA More details s.pdf

3 3 Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Name of database Who owns the database? Who publishes the database? Who funds the database? What type of data is used? What patient population is reflected in the database? Who is the database intended for? HCAHPS What part of the database is publicly all available? First year data was published 2007 Latest year data was published 2015 How frequently is data updated annually sample size/number of transactions Geographic coverage More details CMS (the Centers for Medicare and Medicaid Services) CMS CMS Patient satisfaction survey The HCAHPS survey is administered to a random sample of adult patients discharged from the hospital the survey includes patients covered by Medicare, Medicaid, commercial insurance, and others. It includes many hospital discharges of patients who do not require advanced care or suffer from chronic diseases such as mothers who just delivered a baby, burn victims, influenza patients and many other conditions that require hospitalization. A substantial portion of the advanced illness population is excluded from HCAHPS: Patients who die in the hospital Patients discharged to hospice care Patients discharged to nursing homes and skilled nursing facilities Proxy responses are not permitted for this survey the patient must be able to answer for themselves Patients comparing Hospitals In March 2008, 2,421 hospitals publicly reported HCAHPS scores based on 1.1 million completed surveys; in April 2015, 4,167 hospitals publicly reported HCAHPS scores based on more than 3.1 million completed surveys. On average, more than 8,400 patients complete the HCAHPS every day. Hospital

4 4 Health and Retirement Study (HRS) Name of database Who owns the database? Who publishes the database? Who funds the database? What type of data is used? What patient population is reflected in the database? Who is the database intended for? What part of the database is publicly available? HRS University of Michigan University of Michigan National Institute on Aging and the Social Security Administration In-depth survey interviews Longitudinal Older Adults, over age 50 Researchers First year data was published 1992 Latest year data was published 2016 How frequently is data updated bi-annually all sample size/number of transactions Geographic coverage More details sample size varies per question - from 30 responses to 1300 responses National

5 5 Name of database Who owns the database? Who publishes the database? Who funds the database? National Healthcare Quality Report Agency for Healthcare Research and Quality (AHRQ) Agency for Healthcare Research and Quality (AHRQ) Agency for Healthcare Research and Quality (AHRQ) National Healthcare Quality Report What type of data is used? What patient population is reflected in the database? Who is the database intended for? What part of the database is publicly available? s Nationally representative sample of Medicare beneficiaries ages 65 and older Researchers First year data was published Varies per measure; between Latest year data was published Varies per measure; between How frequently is data updated annually sample size/number of transactions Geographic coverage More details all The Medicare enrollment database served as the sampling frame. A Round 1 sample size of 8,500 respondents was targeted. State

6 6 National Health and Aging Trends Study (NHATS) Name of database Who owns the database? Who publishes the database? Who funds the database? What type of data is used? What patient population is reflected in the database? Who is the database intended for? What part of the database is publicly available? NHATS First year data was published 2011 Latest year data was published 2015 How frequently is data updated The Johns Hopkins University Bloomberg School of Public Health The Johns Hopkins University Bloomberg School of Public Health, with data collection by Westat sponsored by the Division of Behavioral and Social Research (BSR), a division of the National Institute on Aging (NIA) Annual, in-person interviews Longitudinal Nationally representative sample of Medicare beneficiaries ages 65 and older Researchers data is publicly available for analysis; data is available in SAS and STATA formats; Claims-linked data is only available to a small number of approved academic and research institutions (Johns Hopkins, RTI, Brown) annually sample size/number of transactions Geographic coverage More details Sample Size: 8000, Medicare claims-linked about 5,500; However, only 200+ decedent's caregivers are interviewed within a last month of life interview focuses on quality of end of life care annually. National

7 7 America s Care of Serious Illness: 2015 State-by- State Report Card on Access to Palliative Care in Our Nation s Hospitals Name of database Who owns the database? Who publishes the database? Who funds the database? What type of data is used? What patient population is reflected in the database? Who is the database intended for? What part of the database is publicly available? First year data was published 2008 Latest year data was published 2015 America s Care of Serious Illness: 2015 State-by-State Report Card on Access to Palliative Care in Our Nation s Hospitals Center to Advance Palliative Care (CAPC) Collaboration between the Center to Advance Palliative Care (CAPC) and the National Palliative Care Research Center (NPCRC) Cambia Health Foundation American Hospital Association (AHA) Annual of Hospitals Database, supplemented with data from the National Palliative Care Registry All hospitals identified by AHA as having palliative care programs Researchers All is available; however, analyses were limited to nongovernmental, general medical and surgical, cancer and heart hospitals within the fifty states. How frequently is data updated 2008, 2011, 2015 Where analyses are limited to hospitals with fifty or more beds, the final sample included a total of 2,393 hospitals. Of these, 2,330 completed the AHA survey; this number includes 840 hospitals that participated in the sample size/number of transactions National Palliative Care Registry. An additional 63 hospitals that participated in the Registry but had not submitted data to AHA, were also included. Geographic coverage Census Region More details

8 8 Name of database Who owns the database? Who publishes the database? Who funds the database? Underlying Cause of Death Mortality Statistics Branch, Division of Vital Statistics, National Center for Health Statistics (NCHS), Centers for Disease Control and Prevention (CDC), United States Department of Health and Human Services (US DHHS) Underlying Cause of Death, CDC What type of data is used? What patient population is reflected in the database? Data are based on death certificates for U.S. residents All Americans Who is the database intended for? Researchers What part of the database is publicly available? all First year data was published 1999 Latest year data was published 2015 How frequently is data updated sample size/number of transactions Geographic coverage More details annually All Americans County

9 Candidate Measures for the ACT Index

10 Candidate Care Measures for the ACT Index Goal: All people with advanced illness have their physical, emotional or spiritual symptoms assessed and addressed in relation to their goals and values.

11 HOSPITAL DAYS PER DECEDENT DURING THE LAST TWO YEARS OF LIFE 11 Down Dartmouth Atlas Compound Annual Growth Rate -2.5% Acute Care Hospital Service Area Care Transactional Hospital readmissions Hospital admissions Positive all Medicare beneficiaries who died between the ages of 66 and 99

12 12 INTENSIVE CARE DAYS PER DECEDENT DURING THE LAST TWO YEARS OF LIFE Down Dartmouth Atlas Compound Annual Growth Rate 0.0% Acute Care Hospital Service Area Care Transactional ICU days Neutral all Medicare beneficiaries who died between the ages of 66 and 99

13 POTENTIALLY AVOIDABLE HOSPITALIZATIONS FOR CHRONIC CONDITIONS, EXCLUDING COPD, PER 100,000 POPULATION, AGE 18 AND OVER 13 Down AHRQ Compound Annual Growth Rate -2.3% Acute Care State Care Hospital readmissions Hospital admissions Positive 2,000 1,500 1, Nationally representative sample of Medicare beneficiaries ages 65+

14 14 PERCENT OF HOSPITAL PATIENTS IN MEDICAL COHORT READMITTED WITHIN 30 DAYS OF DISCHARGE Down Dartmouth Atlas Compound Annual Growth Rate -1.5% Acute Care Hospital Service Area Care Transactional Hospital readmissions Hospital admissions Positive 20% 15% 10% 5% 0% all Medicare beneficiaries who died between the ages of 66 and 99

15 15 PERCENT OF DEATHS OCCURRING AT HOME (NHATS) NHATS Compound Annual Growth Rate -2.1% Deaths at Home National Care Negative 40% 30% 20% 10% 0% Nationally representative sample of Medicare beneficiaries ages 65+

16 16 PERCENT OF DEATHS OCCURRING AT HOME (CDC) CDC Compound Annual Growth Rate 1.9% Deaths at Home County Care Transactional Positive 80% 60% 40% 20% 0% Data are based on death certificates for U.S. residents

17 17 HOSPICE DAYS PER DECEDENT DURING THE LAST SIX MONTHS OF LIFE Dartmouth Atlas Compound Annual Growth Rate 5.9% Hospice Hospital Service Area Care Transactional Hospice LOS Positive all Medicare beneficiaries who died between the ages of 66 and 99

18 18 PERCENT ENROLLED IN HOSPICE DURING THE LAST SIX MONTHS OF LIFE Dartmouth Atlas Compound Annual Growth Rate 4.8% Hospice Hospital Service Area Care Transactional Hospice LOS Hospice LOS Positive 60% 40% 20% 0% all Medicare beneficiaries who died between the ages of 66 and 99

19 PERCENT OF DECEDENTS WHO RECEIVED HOSPICE CARE 19 NHATS Compound Annual Growth Rate 4.9% Hospice National Care Hospice LOS Positive 60% 40% 20% 0% Nationally representative sample of Medicare beneficiaries ages 65+

20 20 PERCENT OF DECEDENTS WHO RECEIVED THE RIGHT AMOUNT OF HELP IN DEALING WITH ANXIETY OR SADNESS NHATS Compound Annual Growth Rate -2.6% Anxiety or Sadness Control National Care Symptom Control Negative 90% 85% 80% 75% 70% Nationally representative sample of Medicare beneficiaries ages 65+

21 HOSPICE PATIENTS WHO RECEIVED THE RIGHT AMOUNT OF HELP FOR FEELINGS OF ANXIETY OR SADNESS 21 AHRQ Compound Annual Growth Rate 0.1% Anxiety or Sadness Control State Care Symptom Control Positive 95% 90% 85% 80% Nationally representative sample of Medicare beneficiaries ages 65+

22 22 PERCENT OF DECEDENTS WHO RECEIVED THE RIGHT AMOUNT OF HELP IN DEALING WITH PAIN NHATS Compound Annual Growth Rate -0.8% Pain Control National Care Symptom control Negative 100% 50% Nationally representative sample of Medicare beneficiaries ages 65+

23 23 PERCENT OF ALL PATIENTS DURING HOSPITAL STAY WHOSE PAIN WAS ALWAYS WELL CONTROLLED HCAHPS Compound Annual Growth Rate 0.6% Pain Control Hospital Care Pain control within 48 hours Symptom control Positive 80% 60% 40% 20% 0% Random sample of adult patients discharged from the hospital; on average, more than 8,400 patients complete the HCAHPS every day.

24 24 PERCENT OF DECEDENTS WHO RECEIVED THE RIGHT AMOUNT OF HELP IN DEALING WITH BREATHING NHATS Compound Annual Growth Rate 0.4% Other Symptom Control 100% 90% 80% 70% 60% National Care Symptom control Positive Nationally representative sample of Medicare beneficiaries ages 65+

25 PERCENT OF RESPONDENTS WHO OVERALL WOULD RATE THE DECEDENT'S CARE IN THE LAST MONTH OF LIFE AS EXCELLENT 25 NHATS Compound Annual Growth Rate -3.2% Patient Experience: End-of-Life National Care Negative 60% 55% 50% 45% 40% Nationally representative sample of Medicare beneficiaries ages 65+

26 PERCENT OF ALL PATIENTS WHO RATED THE HOSPITAL AS A 9 OR 10 ON A 10-POINT SCALE 26 HCAHPS Compound Annual Growth Rate 1.5% Patient Experience: Acute Care Hospital Care Rating of Provider Rating of Provider Positive 80% 70% 60% 50% Random sample of adult patients discharged from the hospital; on average, more than 8,400 patients complete the HCAHPS every day.

27 PERCENT OF ALL PATIENTS WHO WOULD DEFINITELY RECOMMEND THE HOSPITAL TO YOUR FRIENDS AND FAMILY 27 HCAHPS Compound Annual Growth Rate 0.7% Patient Experience: Acute Care 80% 70% 60% 50% Hospital Care Likelihood to Recommend Likelihood to Recommend Positive Random sample of adult patients discharged from the hospital; on average, more than 8,400 patients complete the HCAHPS every day.

28 DURING THE LAST MONTH OF LIFE, PERCENT OF DECEDENTS WHO WERE ALWAYS TREATED WITH RESPECT BY HEALTH PROFESSIONALS WHO WERE TAKING CARE OF THEM 28 NHATS Patient Experience: End-of-Life Compound Annual Growth Rate -0.1% National Care Treated with Respect 100% 90% 80% 70% Treated with Respect Negative Nationally representative sample of Medicare beneficiaries ages 65+

29 DURING THE LAST MONTH OF LIFE, PERCENT OF DECEDENTS WHOSE PERSONAL CARE NEEDS WERE ALWAYS TAKEN CARE OF AS WELL AS THEY SHOULD HAVE BEEN 29 Patient Experience: Advanced Illness NHATS Compound Annual Growth Rate -1.2% National Care Negative 90% 70% 50% Nationally representative sample of Medicare beneficiaries ages 65+

30 BETWEEN THE LAST INTERVIEW AND THE TIME OF THE DECEDENT'S DEATH, PERCENT OF DECEDENTS WHO DID THEIR FAVORITE ACTIVITY 30 NHATS Patient Experience: Advanced Illness Compound Annual Growth Rate -0.4% National Care Negative 100% 90% 80% 70% Nationally representative sample of Medicare beneficiaries ages 65+

31 DURING THE LAST MONTH OF LIFE, PERCENT OF DECEDENTS FOR WHOM IT WAS ALWAYS CLEAR WHICH DOCTOR WAS IN CHARGE OF THEIR CARE 31 NHATS Compound Annual Growth Rate -0.2% EOL Decisions 90% 85% 80% 75% 70% National Care Communication Communication Negative Nationally representative sample of Medicare beneficiaries ages 65+

32 DURING THE LAST MONTH OF LIFE, PERCENT OF DECEDENTS FOR WHOM DECISIONS WERE MADE ABOUT THEIR CARE OR TREATMENT THAT THEY WOULD NOT HAVE WANTED 32 Down NHATS Compound Annual Growth Rate 1.4% EOL Decisions National Care Negative 15% 10% 5% 0% Nationally representative sample of Medicare beneficiaries ages 65+

33 PERCENT OF DECEDENTS FOR WHOM DECISIONS HAD TO BE MADE ABOUT THEIR CARE AND TREATMENT OF DURING THE FINAL DAYS OF THEIR LIFE 33 HRS Compound Annual Growth Rate 1.3% EOL Decisions Region Care Advanced care plan/surrogate Advanced care planning Positive 60% 40% 20% 0% Older Adults, over age 50

34 Candidate Communications Measures for the ACT Index Goal: People with advanced illness have care plans consonant with their goals and values and are honored.

35 PERCENT OF DECEDENTS WHO PROVIDED WRITTEN INSTRUCTIONS ABOUT THE TREATMENT OR CARE THEY WANTED TO RECEIVE DURING THE FINAL DAYS OF THEIR LIFE 35 HRS Advanced Directives or Equivalents Compound Annual Growth Rate 3.0% Region Communications Advanced care planning Advanced care plan/surrogate Positive 60% 40% 20% 0% Older Adults, over age 50

36 PERCENT OF DECEDENTS WHO DISCUSSED WITH CAREGIVER THE TREATMENT OR CARE THEY WANTED TO RECEIVE IN THE FINAL DAYS OF THEIR LIFE 36 HRS Advanced Directives or Equivalents Compound Annual Growth Rate 1.7% Region Communications Advanced care plan/surrogate Advanced care planning Positive Older Adults, over age 50

37 PERCENT OF DECEDENTS WHO MADE LEGAL ARRANGEMENTS FOR A SPECIFIC PERSON OR PERSONS TO MAKE DECISIONS ABOUT THEIR CARE OR MEDICAL TREATMENT IF THEY COULD NOT MAKE THOSE DECISIONS THEMSELVES. THIS IS SOMETIMES CALLED A DURABLE POWER OF ATTORNEY FOR HEALTH CARE. Compound Annual Growth Rate 3.5% HRS 37 Advanced Directives or Equivalents Region Communications Advanced care plan/surrogate Treatment consistent with preferences Positive 80% 60% 40% 20% 0% Older Adults, over age 50

38 PERCENT OF DECEDENTS WHO WERE ABLE TO PARTICIPATE IN DECISIONS ABOUT THEIR MEDICAL CARE DURING THE FINAL DAYS OF THEIR LIFE 38 HRS Advanced Directives or Equivalents Compound Annual Growth Rate 1.3% Region Communications Advanced care plan/surrogate Advanced care planning 60% 40% 20% 0% Positive Older Adults, over age 50

39 PERCENT OF DECEDENTS FOR WHOM A DOCTOR(S) RECOMMENDED ANY CARE OR TREATMENT THAT THE FAMILY OR OTHER DECISION-MAKER(S) ULTIMATELY REFUSED Down 39 HRS Advanced Directives or Equivalents Compound Annual Growth Rate -2.8% Region Communications Advanced care plan/surrogate Treatment consistent with preferences Positive 20% 15% 10% 5% 0% Older Adults, over age 50

40 40 PERCENT OF DECEDENTS WHO RECEIVED CARE OR TREATMENT THAT THE FAMILY OR OTHER DECISION- MAKER(S) HAD ULTIMATELY REFUSED Down HRS Advanced Directives or Equivalents Compound Annual Growth Rate 4.6% Region Communications Advanced care plan/surrogate Treatment consistent with preferences 30% 20% 10% 0% Negative Older Adults, over age 50

41 41 HOSPICE PATIENTS WHO RECEIVED CARE CONSISTENT WITH THEIR STATED END-OF-LIFE WISHES AHRQ Advanced Directives or Equivalents Compound Annual Growth Rate 0.1% State Communication Treatment consistent with preferences 100% 50% 0% Positive Nationally representative sample of Medicare beneficiaries ages 65+

42 PERCENT OF DECEDENTS FOR WHOM THE PHYSICIAN OR ANY OTHER HEALTH CARE WORKER HAD PROBLEMS FOLLOWING THE WRITTEN INSTRUCTIONS Down 42 HRS Advanced Directives or Equivalents Compound Annual Growth Rate -2.2% Region Communications Advanced care plan/surrogate Treatment consistent with preferences Positive 60% 40% 20% 0% Older Adults, over age 50

43 DURING THE LAST MONTH OF LIFE, PERCENT OF DECEDENTS WHO HAD A DECISION MADE ABOUT THEIR CARE OR TREATMENT WITHOUT ENOUGH INPUT FROM DECEDENT OR FAMILY Down 43 NHATS Advanced Directives or Equivalents Compound Annual Growth Rate -2.2% National Communications CAHPS-Provider listened carefully to patient Treatment consistent with preferences Positive 10% 5% 0% Nationally representative sample of Medicare beneficiaries ages 65+

44 DURING THE LAST MONTH OF LIFE, PERCENT OF DECEDENTS WHOSE DOCTORS, NURSES, OR OTHER HEALTH PROFESSIONAL TALKED WITH THEM ABOUT THEIR RELIGIOUS BELIEFS 44 NHATS Compound Annual Growth Rate -2.2% Spiritual National Communications Negative 60% 40% 20% 0% Nationally representative sample of Medicare beneficiaries ages 65+

45 DURING THE LAST MONTH OF LIFE, PERCENT OF DECEDENTS WHO HAD AS MUCH CONTACT OF THIS KIND (RELIGIOUS BELIEF) AS THEY WANTED 45 NHATS Compound Annual Growth Rate -0.6% Spiritual National Communications Negative 100% 95% 90% 85% 80% Nationally representative sample of Medicare beneficiaries ages 65+

46 Candidate Caregiving Measures for the ACT Index Goal: Family or other loved ones, as designated by the person with advanced illness, are recognized and included within the unit of care and as key members of the care team. All dimensions of their experience are assessed and addressed, as desired.

47 47 FAMILY CAREGIVERS WHO DID NOT WANT MORE INFORMATION ABOUT WHAT TO EXPECT WHILE THE PATIENT WAS DYING AHRQ Compound Annual Growth Rate 0.1% Caregiving State Caregiving Positive 86% 84% 82% 80% Nationally representative sample of Medicare beneficiaries ages 65+

48 DURING THE LAST MONTH OF LIFE, PERCENT OF CAREGIVERS WHO WERE ALWAYS KEPT INFORMED ABOUT THE DECEDENT'S CONDITION 48 NHATS Compound Annual Growth Rate -1.4% Caregiving National Caregiving Communications Negative 90% 80% 70% 60% Nationally representative sample of Medicare beneficiaries ages 65+

49 49 HOSPICE PATIENT CAREGIVERS WHO PERCEIVED PATIENT WAS REFERRED TO HOSPICE AT THE RIGHT TIME AHRQ Compound Annual Growth Rate 0.3% Caregiving 95% 90% 85% 80% State Caregiving Positive Nationally representative sample of Medicare beneficiaries ages 65+

50 Candidate Community Measures for the ACT Index Goal: All people with advanced illness have their social determinants of health assessed and addressed consistent with the person s goals and values.

51 51 PERCENT OF DECEDENTS WHO USED COMMUNITY SERVICES HRS Compound Annual Growth Rate 7.2% Community Region Community Positive 100% 80% 60% 40% 20% 0% Older Adults, over age 50

52 HOME HEALTH AGENCY VISITS PER DECEDENT DURING THE LAST TWO YEARS OF LIFE 52 Dartmouth Atlas Compound Annual Growth Rate 3.2% Community Hospital Service Area Community Transactional Positive all Medicare beneficiaries who died between the ages of 66 and 99

53 53 PERCENT OF HOSPITALS WITH A PALLIATIVE CARE PROGRAM CAPC Compound Annual Growth Rate 3.4% Community Census Region Community Transactional Positive 70% 65% 60% 55% 50% All hospitals identified by AHA as having palliative care programs

54 Candidate Cost Measures for the ACT Index Goal: People with advanced illness and their family will receive the most cost-effective care in alignment with their goals and values.

55 55 AVERAGE CO-PAYMENTS PER DECEDENT DURING THE LAST TWO YEARS OF LIFE Down Dartmouth Atlas Compound Annual Growth Rate 3.3% Cost Hospital Service Area Cost Transactional Negative $6,000 $4,000 $2,000 $0 all Medicare beneficiaries who died between the ages of 66 and 99

56 56 MEAN OUT-OF-POCKET FOR MAJOR MEDICAL COSTS DURING THE LAST TWO YEARS OF LIFE Down HRS Compound Annual Growth Rate 1.9% Cost Region Cost Negative $8,000 $6,000 $4,000 $2,000 $0 Older Adults, over age 50

57 TOTAL MEDICARE SPENDING PER DECEDENT DURING THE LAST TWO YEARS OF LIFE 57 Down Dartmouth Atlas Compound Annual Growth Rate 3.6% Cost Hospital Service Area Cost Transactional Negative $80,000 $60,000 $40,000 $20,000 $0 all Medicare beneficiaries who died between the ages of 66 and 99

HOSPICE IN MINNESOTA: A RURAL PROFILE

HOSPICE IN MINNESOTA: A RURAL PROFILE JUNE 2003 HOSPICE IN MINNESOTA: A RURAL PROFILE Background Numerous national polls have found that when asked, most people would prefer to die in their own homes. 1 Contrary to these wishes, 75 percent

More information

Hospice CAHPS Analysis for Performance Improvement

Hospice CAHPS Analysis for Performance Improvement Hospice CAHPS Analysis for Performance Improvement December 8, 2015 Presented by: Liz Silva Director of Hospice Deyta Analytics, a division of HEALTHCAREfirst GoToWebinar Instructions Expand or hide the

More information

National Hospice and Palliative Care OrganizatioN. Facts AND Figures. Hospice Care in America. NHPCO Facts & Figures edition

National Hospice and Palliative Care OrganizatioN. Facts AND Figures. Hospice Care in America. NHPCO Facts & Figures edition National Hospice and Palliative Care OrganizatioN Facts AND Figures Hospice Care in America 2017 Edition NHPCO Facts & Figures - 2017 edition Table of Contents 2 Introduction 2 About this report 2 What

More information

Please answer the survey questions about the care the patient received from this hospice: [NAME OF HOSPICE]

Please answer the survey questions about the care the patient received from this hospice: [NAME OF HOSPICE] CAHPS Hospice Survey Please answer the survey questions about the care the patient received from this hospice: [NAME OF HOSPICE] All of the questions in this survey will ask about the experiences with

More information

Overview HOSPICE QUALITY REPORTING PROGRAM (HQRP) 10/10/2016

Overview HOSPICE QUALITY REPORTING PROGRAM (HQRP) 10/10/2016 Hospice Quality Reporting Requirements and Using Reports in Your QAPI Program Octobe Overview Identify the current and 2017 CMS Hospice Quality Reporting Requirements. Identify the financial risk of failure

More information

Community Performance Report

Community Performance Report : Wenatchee Current Year: Q1 217 through Q4 217 Qualis Health Communities for Safer Transitions of Care Performance Report : Wenatchee Includes Data Through: Q4 217 Report Created: May 3, 218 Purpose of

More information

Patient Experience & Satisfaction

Patient Experience & Satisfaction Patient Experience & Satisfaction Inpatient Satisfaction Inpatient Experience Hancock Regional Hospital conducts phone surveys from patients who have received care from us. Find out what they are saying

More information

PO Box 350 Willimantic, Connecticut (860) Connecticut Ave, NW Suite 709 Washington, DC (202)

PO Box 350 Willimantic, Connecticut (860) Connecticut Ave, NW Suite 709 Washington, DC (202) PO Box 350 Willimantic, Connecticut 06226 (860)456-7790 1025 Connecticut Ave, NW Suite 709 Washington, DC 20036 (202)293-5760 Se habla español Produced under a grant from the Connecticut State Department

More information

Palmetto GBA Hospice Coalition Questions August 7, 2001

Palmetto GBA Hospice Coalition Questions August 7, 2001 Palmetto GBA Hospice Coalition Questions August 7, 2001 1. How should billing be handled when the initial certification is provided outside of the 2 weeks before and 2 days after time frame? For example,

More information

July 2, 2010 Hospital Compare: New ED and Outpatient. Information; Annual Update to Readmission and Mortality Rates

July 2, 2010 Hospital Compare: New ED and Outpatient. Information; Annual Update to Readmission and Mortality Rates July 2, 2010 Hospital Compare: New ED and Outpatient Information; Annual Update to Readmission and Mortality Rates AT A GLANCE The Issue: In early July, information on care provided in the hospital outpatient

More information

Palliative Care in the Skilled Nursing Facility Setting: Opportunities Abound

Palliative Care in the Skilled Nursing Facility Setting: Opportunities Abound Palliative Care in the Skilled Nursing Facility Setting: Opportunities Abound Date: February 1, 2017 Jennifer Judson, Project Lead: Palliative Care Jennifer Hodge, HIIN Quality Specialist 1/18/2017 2 Objectives

More information

Organization and administration of services

Organization and administration of services 418.106 Condition of participation: Drugs and biologicals, medical supplies, and durable medical equipment and 6 standards Medical supplies and appliances, as described in 410.36 of this chapter; durable

More information

CAHPS Hospice Survey Podcast for Hospices Transcript Data Hospices Must Provide to their Survey Vendor

CAHPS Hospice Survey Podcast for Hospices Transcript Data Hospices Must Provide to their Survey Vendor CAHPS Hospice Survey Data Hospices Must Provide to their Survey Vendor Presentation available at: Slide 1 Welcome to the CAHPS Hospice Survey: Podcast for Hospices series. These podcasts were created for

More information

Introduction to Patient Experience Surveys

Introduction to Patient Experience Surveys Introduction to Patient Experience Surveys Dale Shaller, MPA Shaller Consulting Group September 30, 2011 Outline Environmental Context Overview of CAHPS Hospital CAHPS (H-CAHPS) Clinician & Group CAHPS

More information

Patient Reference Guide. Palliative Care. Care for Adults

Patient Reference Guide. Palliative Care. Care for Adults Patient Reference Guide Palliative Care Care for Adults Quality standards outline what high-quality care looks like. They focus on topics where there are large variations in how care is delivered, or where

More information

Advanced Illness Management Leveraging Person Centered Care and Reengineering the Care Team Across the Continuum

Advanced Illness Management Leveraging Person Centered Care and Reengineering the Care Team Across the Continuum Advanced Illness Management Leveraging Person Centered Care and Reengineering the Care Team Across the Continuum Betsy Gornet, FACHE Chief Advanced Illness Management Executive Sutter Health / Sutter Care

More information

Institutional Handbook of Operating Procedures Policy

Institutional Handbook of Operating Procedures Policy Section: Clinical Policies Institutional Handbook of Operating Procedures Policy 09.01.13 Responsible Vice President: EVP and CEO Health System Subject: Admission, Discharge, and Transfer Responsible Entity:

More information

End of Life Care. LONDON: The Stationery Office Ordered by the House of Commons to be printed on 24 November 2008

End of Life Care. LONDON: The Stationery Office Ordered by the House of Commons to be printed on 24 November 2008 End of Life Care LONDON: The Stationery Office 14.35 Ordered by the House of Commons to be printed on 24 November 2008 REPORT BY THE COMPTROLLER AND AUDITOR GENERAL HC 1043 Session 2007-2008 26 November

More information

What is palliative care?

What is palliative care? What is palliative care? Hamilton Health Sciences and surrounding communities Palliative care is a way of providing health care that focuses on improving the quality of life for you and your family when

More information

Common Questions Asked by Patients Seeking Hospice Care

Common Questions Asked by Patients Seeking Hospice Care Common Questions Asked by Patients Seeking Hospice Care C o m i n g t o t e r m s w i t h the fact that a loved one may need hospice care to manage his or her pain and get additional social and psychological

More information

Welcome to the Richmond Integrated Hospice Palliative Care Program

Welcome to the Richmond Integrated Hospice Palliative Care Program Welcome to the Richmond Integrated Hospice Palliative Care Program Richmond Hospital 7000 Westminster Hwy Richmond, BC V6X 1A2 Tel. 604-278-3361 Welcome The purpose of this handbook is to tell you about

More information

Overview of Presentation

Overview of Presentation End-of-Life Issues: The Role of Hospice in The Nursing Home Susan C. Miller, Ph.D. Center for Gerontology & Health Care Research BROWN MEDICAL SCHOOL Overview of Presentation The rationale for the Medicare

More information

QUALITY MEASURES WHAT S ON THE HORIZON

QUALITY MEASURES WHAT S ON THE HORIZON QUALITY MEASURES WHAT S ON THE HORIZON The Hospice Quality Reporting Program (HQRP) November 2013 Plan for the Day Discuss the implementation of the Hospice Item Set (HIS) Discuss the implementation of

More information

Hospice Care for anyone considering hospice

Hospice Care for anyone considering hospice A decision aid for Care for anyone considering hospice You or a loved one have been diagnosed with a serious illness that might not be curable. Many people find this scary or confusing. Some people feel

More information

Hospital Compare Quality Measures: 2008 National and Florida Results for Critical Access Hospitals

Hospital Compare Quality Measures: 2008 National and Florida Results for Critical Access Hospitals Hospital Compare Quality Measures: National and Results for Critical Access Hospitals Michelle Casey, MS, Michele Burlew, MS, Ira Moscovice, PhD University of Minnesota Rural Health Research Center Introduction

More information

Wow ADVANCE CARE PLANNING The continued Frontier. Kathryn Borgenicht, M.D. Linda Bierbach, CNP

Wow ADVANCE CARE PLANNING The continued Frontier. Kathryn Borgenicht, M.D. Linda Bierbach, CNP Wow ADVANCE CARE PLANNING The continued Frontier Kathryn Borgenicht, M.D. Linda Bierbach, CNP Objectives what we want to accomplish Describe the history of advance care planning Discuss what patients/families

More information

08-16 FORM CMS

08-16 FORM CMS 08-16 FORM CMS-2540-10 4110.1 4110 WORKSHEET S-8 - SNF-BASED HOSPICE IDENTIFICATION DATA In accordance with 42 CFR 418.310, hospice providers of service participating in the Medicare program are required

More information

Hospice Care for the Person with Cancer

Hospice Care for the Person with Cancer Hospice Care for the Person with Cancer Hospice is a special type of care designed to provide comfort, support and dignity to patients with a lifelimiting or terminal illness. For hospice purposes, a life-limiting

More information

Thinking Ahead. My Way, My Choice, My Life at the End. Dignity. Choice Peace. Trust. Texas Department of Aging and Disability Services

Thinking Ahead. My Way, My Choice, My Life at the End. Dignity. Choice Peace. Trust. Texas Department of Aging and Disability Services Thinking Ahead My Way, My Choice, My Life at the End There is life, and there is death. You don't know what's going to happen today or tomorrow so you have to be prepared. Dignity Connie Martinez, 2008

More information

The Medicare Hospice Benefit. What Does It Mean to You and Your Patients?

The Medicare Hospice Benefit. What Does It Mean to You and Your Patients? The Medicare Hospice Benefit What Does It Mean to You and Your Patients? The Medicare Hospice Benefit By the time Congress established the Medicare Hospice Benefit in 1982, hundreds of organizations in

More information

Advance Directive for Health Care

Advance Directive for Health Care Advance Directive for Health Care respecting your right to: Choose Your Healthcare Agent Choose the Authority Given to Your Healthcare Agent Choose Your Preferences Related to Treatment & Care Printed

More information

Hospice Quality Reporting Where Are We Now? Subscriber Webinar Today s Agenda Review progress with HIS and lessons learned Discuss the upcoming CAHPS Hospice Survey Develop a plan to be ready for CAHPS

More information

Using An APCD to Inform Healthcare Policy, Strategy, and Consumer Choice. Maine s Experience

Using An APCD to Inform Healthcare Policy, Strategy, and Consumer Choice. Maine s Experience Using An APCD to Inform Healthcare Policy, Strategy, and Consumer Choice Maine s Experience What I ll Cover Today Maine s History of Using Health Care Data for Policy and System Change Health Data Agency

More information

PSYCHOSOCIAL ASPECTS OF PALLIATIVE CARE IN MENTAL HEALTH SETTINGS. Dawn Chaitram BSW, RSW, MA Psychosocial Specialist

PSYCHOSOCIAL ASPECTS OF PALLIATIVE CARE IN MENTAL HEALTH SETTINGS. Dawn Chaitram BSW, RSW, MA Psychosocial Specialist PSYCHOSOCIAL ASPECTS OF PALLIATIVE CARE IN MENTAL HEALTH SETTINGS Dawn Chaitram BSW, RSW, MA Psychosocial Specialist WRHA Palliative Care Program April 19, 2017 OUTLINE Vulnerability and Compassion Addressing

More information

Patient Experience Heart & Vascular Institute

Patient Experience Heart & Vascular Institute Patient Experience Heart & Vascular Institute Keeping patients at the center of all that Cleveland Clinic does is critical. Patients First is the guiding principle at Cleveland Clinic. Patients First is

More information

1A) National-level Data Examples: Free or Inexpensive NHANES - National Health and Nutrition Examination Survey (NHANES). .

1A) National-level Data Examples: Free or Inexpensive NHANES - National Health and Nutrition Examination Survey (NHANES). . 1A) National-level Data Examples: Free or Inexpensive NHANES - National Health and Nutrition Examination Survey (NHANES). Selected diseases and conditions including those undiagnosed or undetected - Nutrition

More information

NURSING FACILITIES: FRIENDS OR FOES? Marie C. Berliner Joy & Young, LLP Austin, Texas (512)

NURSING FACILITIES: FRIENDS OR FOES? Marie C. Berliner Joy & Young, LLP Austin, Texas (512) NURSING FACILITIES: FRIENDS OR FOES? Marie C. Berliner Joy & Young, LLP Austin, Texas (512) 330-0228 Program Overview Status of Hospice Nursing Facility Relationships Multiple contact points and transactions

More information

Regional Hospice Palliative Care Model Action Plan

Regional Hospice Palliative Care Model Action Plan ITEM 11.1 Regional Hospice Palliative Care Model Action Plan Central LHIN Board of Directors October 28, 2014 1 Agenda Background Declaration A Vision for Palliative Care in Ontario Central LHIN Approach

More information

Outside the Box: A. Social Service Model of Community-based Palliative Care. Seniors At Home A division of Jewish Family and Children s Services

Outside the Box: A. Social Service Model of Community-based Palliative Care. Seniors At Home A division of Jewish Family and Children s Services Outside the Box: A Social Service Model of Community-based Palliative Care Seniors At Home A division of Services J. Redwing Keyssar, RN, BA, Author Director, Palliative Care and Nursing Services 1 The

More information

Caring for Patients with Advanced and Serious Illnesses: Changing Medical Practice and Patient Expectations. Aetna s Compassionate Care SM Program

Caring for Patients with Advanced and Serious Illnesses: Changing Medical Practice and Patient Expectations. Aetna s Compassionate Care SM Program Caring for Patients with Advanced and Serious Illnesses: Changing Medical Practice and Patient Expectations Aetna s Compassionate Care SM Program Our chief want in life is somebody who shall make us do

More information

Providing Hospice Care in a SNF/NF or ICF/IID facility

Providing Hospice Care in a SNF/NF or ICF/IID facility Providing Hospice Care in a SNF/NF or ICF/IID facility Education program Insert name of your hospice program Insert your logo Objectives Review the philosophy of hospice care and discuss what hospice care

More information

Cleveland Clinic Implementing Value-Based Care

Cleveland Clinic Implementing Value-Based Care Cleveland Clinic Implementing Value-Based Care Overview Cleveland Clinic health system uses a systematic approach to performance improvement while simultaneously pursuing 3 goals: improving the patient

More information

Best Practices. SNP Alliance. October 2013 Commonwealth Care Alliance: Best Practices in Care for Frail and Disabled Medicare Medicaid Enrollees

Best Practices. SNP Alliance. October 2013 Commonwealth Care Alliance: Best Practices in Care for Frail and Disabled Medicare Medicaid Enrollees SNP Alliance Best Practices October 2013 Commonwealth Care Alliance: Best Practices in Care for Frail and Disabled Medicare Medicaid Enrollees Commonwealth Care Alliance is a Massachusetts-based non-profit,

More information

Your Right to Self-Determination

Your Right to Self-Determination End-of-Life Planning & Communication Your Right to Self-Determination Amy Tucci, President & CEO, Hospice Foundation of America Mark Starford, Executive Director, Board Resource Center Hospice Foundation

More information

Talking to Your Doctor About Hospice Care

Talking to Your Doctor About Hospice Care Talking to Your Doctor About Hospice Care Death and dying subjects that were once taboo in our culture are becoming increasingly relevant as more Americans care for their aging parents and consider what

More information

Performance Scorecard 2013

Performance Scorecard 2013 NORTHWESTERN LAKE FOREST HOSPITAL Performance Scorecard 2013 updated May 2013 Northwestern Lake Forest Hospital is committed to providing the communities we serve the highest quality health care through

More information

Ready Today for The Future of Health Care and Optimal Hospice Care

Ready Today for The Future of Health Care and Optimal Hospice Care Ready Today for The Future of Health Care and Optimal Hospice Care Aetna Compassionate Care SM Program End of life care current state There is a great divide separating the kind of care Americans say they

More information

ILLINOIS Advance Directive Planning for Important Health Care Decisions

ILLINOIS Advance Directive Planning for Important Health Care Decisions ILLINOIS Advance Directive Planning for Important Health Care Decisions CaringInfo 1731 King St., Suite 100, Alexandria, VA 22314 www.caringinfo.org 800/658-8898 CaringInfo, a program of the National Hospice

More information

Hospice 101. Janet Montgomery, BSN, MBA Chief Marketing Officer, Hospice of Cincinnati

Hospice 101. Janet Montgomery, BSN, MBA Chief Marketing Officer, Hospice of Cincinnati Hospice 101 Janet Montgomery, BSN, MBA Chief Marketing Officer, Hospice of Cincinnati Hospice of Cincinnati Hospice of Cincinnati creates the best possible and most meaningful EOL experience for all who

More information

End of Life Terminology The definitions below applies within the province of Ontario, terms may be used or defined differently in other provinces.

End of Life Terminology The definitions below applies within the province of Ontario, terms may be used or defined differently in other provinces. End of Life Terminology The definitions below applies within the province of Ontario, terms may be used or defined differently in other provinces. Terms Definitions End of Life Care To assist persons who

More information

Digital Transformation of MOLST: Getting Started and Ensuring Sustainability

Digital Transformation of MOLST: Getting Started and Ensuring Sustainability Digital Transformation of MOLST: Getting Started and Ensuring Sustainability Speakers Patricia Bomba, MD, MACP Vice President and Medical Director, Geriatrics, Excellus BlueCross BlueShield Chair, MOLST

More information

Building a Person-Centered ADVANCE CARE Planning Program. Barbara J. Smith, LBSW, MS, CHC, NHA Carolyn Stramecki, MHSA, CPHQ

Building a Person-Centered ADVANCE CARE Planning Program. Barbara J. Smith, LBSW, MS, CHC, NHA Carolyn Stramecki, MHSA, CPHQ Building a Person-Centered ADVANCE CARE Planning Program Barbara J. Smith, LBSW, MS, CHC, NHA Carolyn Stramecki, MHSA, CPHQ Objectives Describe components of an advance directive document required to meet

More information

Definitions/Glossary of Terms

Definitions/Glossary of Terms Definitions/Glossary of Terms Submitted by: Evelyn Gallego, MBA EgH Consulting Owner, Health IT Consultant Bethesda, MD Date Posted: 8/30/2010 The following glossary is based on the Health Care Quality

More information

Patient Experience Heart & Vascular Institute

Patient Experience Heart & Vascular Institute Patient Experience Heart & Vascular Institute Cleveland Clinic is dedicated to delivering excellent clinical outcomes surrounded by the best possible experience for patients and their families. Reported

More information

NORTHWESTERN LAKE FOREST HOSPITAL. Scorecard updated September 2012

NORTHWESTERN LAKE FOREST HOSPITAL. Scorecard updated September 2012 NORTHWESTERN LAKE FOREST HOSPITAL Performance Scorecard 2012 updated September 2012 Northwestern Lake Forest Hospital is committed to providing the communities we serve the highest quality healthcare through

More information

CMS DATA FOR THE PUBLIC What We Intend To Do About It! Stephen Sibbitt, MD, FACP Chief Medical Officer Scott & White Memorial Hospital

CMS DATA FOR THE PUBLIC What We Intend To Do About It! Stephen Sibbitt, MD, FACP Chief Medical Officer Scott & White Memorial Hospital CMS DATA FOR THE PUBLIC What We Intend To Do About It! Stephen Sibbitt, MD, FACP Chief Medical Officer Scott & White Memorial Hospital What does this metric suggest to you? Good Performance? Great Performance?

More information

Produced by The Kidney Foundation of Canada

Produced by The Kidney Foundation of Canada 85 PEACE OF MIND You have the right to make decisions about your own treatment, including the decision not to start or to stop dialysis. Death and dying are not easy things to talk about. Yet it s important

More information

Partnering with Hospice: Reducing Skilled Nursing Facility to Hospital Readmissions

Partnering with Hospice: Reducing Skilled Nursing Facility to Hospital Readmissions Partnering with Hospice: Reducing Skilled Nursing Facility to Hospital Readmissions Scott Lavis, LICSW, CT Community Liaison Kline Galland Hospice Objectives for Today Quick review of regulations that

More information

Payment Reforms to Improve Care for Patients with Serious Illness

Payment Reforms to Improve Care for Patients with Serious Illness Payment Reforms to Improve Care for Patients with Serious Illness Discussion Draft March 2017 Payment Reforms to Improve Care for Patients with Serious Illness Page 2 PAYMENT REFORMS TO IMPROVE CARE FOR

More information

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) MBQIP Educational Session One Phase Two, January 2013

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) MBQIP Educational Session One Phase Two, January 2013 Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) MBQIP Educational Session One Phase Two, January 2013 Overview HCAHPS (Hospital Consumer Assessment of Healthcare Providers and

More information

Chapter 4 Health and Illness

Chapter 4 Health and Illness Chapter 4 Health and Illness Definition of Health According to WHO, health is a state of complete physical, mental, and social wellbeing, not merely the absence of disease or infirmity Americans believe

More information

Understanding the Palliative Care Needs of Older Adults & Their Family Caregivers

Understanding the Palliative Care Needs of Older Adults & Their Family Caregivers Understanding the Palliative Care Needs of Older Adults & Their Family Caregivers Dr. Genevieve Thompson, RN PhD Assistant Professor, Faculty of Nursing, University of Manitoba genevieve_thompson@umanitoba.ca

More information

Project Description: Page Memorial Hospital (PMH) identified a need for patient care coordination and continuity for post discharge care.

Project Description: Page Memorial Hospital (PMH) identified a need for patient care coordination and continuity for post discharge care. Title: Improving Care Transitions by Utilizing a Multidisciplinary Approach Including a Transition Coach and Primary Care Model Hospital: Valley Health Page Memorial Contacts: Portia Brown Vice President

More information

Cynthia Ann LaSala, MS, RN Nursing Practice Specialist Phillips 20 Medicine Advisor, Patient Care Services Ethics in Clinical Practice Committee

Cynthia Ann LaSala, MS, RN Nursing Practice Specialist Phillips 20 Medicine Advisor, Patient Care Services Ethics in Clinical Practice Committee Cynthia Ann LaSala, MS, RN Nursing Practice Specialist Phillips 20 Medicine Advisor, Patient Care Services Ethics in Clinical Practice Committee What is Advance Care Planning (ACP)? Understanding/clarifying

More information

Our comments focus on the following components of the proposed rule: - Site Neutral Payments,

Our comments focus on the following components of the proposed rule: - Site Neutral Payments, Mr. Andy Slavitt Acting Administrator Centers for Medicare & Medicaid Services Department of Health & Human Services Hubert H. Humphrey Building 200 Independence Ave., S.W. Room 445-G Washington, DC 20201

More information

Spirituality Is Not A Luxury, It s A Necessity

Spirituality Is Not A Luxury, It s A Necessity Spirituality Is Not A Luxury, It s A Necessity Executive Summary Spiritual care is recognized as an essential component of patient care. However, questions remain about what it means to incorporate spiritual

More information

CAHPS Focus on Improvement The Changing Landscape of Health Care. Ann H. Corba Patient Experience Advisor Press Ganey Associates

CAHPS Focus on Improvement The Changing Landscape of Health Care. Ann H. Corba Patient Experience Advisor Press Ganey Associates CAHPS Focus on Improvement The Changing Landscape of Health Care Ann H. Corba Patient Experience Advisor Press Ganey Associates How we will spend our time together Current CAHPS Surveys New CAHPS Surveys

More information

Palliative and End-of-Life Care

Palliative and End-of-Life Care Position Statement Palliative and End-of-Life Care A Position Statement Month Year PALLIATIVE AND END-OF-LIFE CARE MONTH YEAR i Approved by the College and Association of Registered Nurses of Alberta ()

More information

RESPITE CARE LEGACY HOSPICE

RESPITE CARE LEGACY HOSPICE RESPITE CARE LEGACY HOSPICE THE BASICS OF RESPITE CARE WHAT IS RESPITE? Short-term inpatient care provided only when necessary to relieve the family members or other persons caring for the individual at

More information

TRANSITIONS OF CARE: INCREASING PATIENT ENGAGEMENT AND COMMUNICATION ACROSS HEALTH CARE SETTINGS

TRANSITIONS OF CARE: INCREASING PATIENT ENGAGEMENT AND COMMUNICATION ACROSS HEALTH CARE SETTINGS TRANSITIONS OF CARE: INCREASING PATIENT ENGAGEMENT AND COMMUNICATION ACROSS HEALTH CARE SETTINGS Leslie Lentz, BA Care Transitions Project Coordinator Health Care Excel, the Indiana Medicare Quality Improvement

More information

Advance Care Planning: Goals of Care - Calgary Zone

Advance Care Planning: Goals of Care - Calgary Zone Advance Care Planning: Goals of Care - Calgary Zone LOOKING BACK AND MOVING FORWARD PRESENTERS: BEV BERG, COORDINATOR CHANDRA VIG, EDUCATION CONSULTANT TRACY LYNN WITYK-MARTIN, QUALITY IMPROVEMENT SPECIALIST

More information

OBJECTIVES DISCLOSURES PURPOSE THE GIANT LEAP FORWARD: CARE PROVIDER TO CARE MANAGER CARE PROVIDER AND CARE MANAGER

OBJECTIVES DISCLOSURES PURPOSE THE GIANT LEAP FORWARD: CARE PROVIDER TO CARE MANAGER CARE PROVIDER AND CARE MANAGER THE GIANT LEAP FORWARD: CARE PROVIDER TO CARE MANAGER JENNIFER HALE, MSN RN CHPN CHIEF CLINICAL OFFICER COMPASSUS JENNIFER.HALE@COMPASSUS.COM OBJECTIVES Describe the differences between care providers

More information

A Fresh Look at the Professional Consensus on the Ethics of End of Life Care What Good Can Ethics Guidelines Do?

A Fresh Look at the Professional Consensus on the Ethics of End of Life Care What Good Can Ethics Guidelines Do? A Fresh Look at the Professional Consensus on the Ethics of End of Life Care What Good Can Ethics Guidelines Do? Bruce Jennings Center for Humans and Nature The Hastings Center Yale School of Public Health

More information

NORTHWESTERN LAKE FOREST HOSPITAL. Scorecard updated May 2011

NORTHWESTERN LAKE FOREST HOSPITAL. Scorecard updated May 2011 NORTHWESTERN LAKE FOREST HOSPITAL Performance Scorecard 2011 updated May 2011 Northwestern Lake Forest Hospital is committed to providing the communities we serve the highest quality health care through

More information

DISCLOSURES PURPOSE THE GIANT LEAP FORWARD: CARE PROVIDER TO CARE MANAGER

DISCLOSURES PURPOSE THE GIANT LEAP FORWARD: CARE PROVIDER TO CARE MANAGER THE GIANT LEAP FORWARD: CARE PROVIDER TO CARE MANAGER JENNIFER HALE, MSN RN CHPN VP, QUALITY AND STANDARDS COMPASSUS JENNIFER.HALE@COMPASSUS.COM 5/4/17 DISCLOSURES No disclosures and no conflict of interest

More information

Variables that impact the cost of delivering SB 1004 palliative care services. Kathleen Kerr, BA Kerr Healthcare Analytics September 28, 2017

Variables that impact the cost of delivering SB 1004 palliative care services. Kathleen Kerr, BA Kerr Healthcare Analytics September 28, 2017 Variables that impact the cost of delivering SB 1004 palliative care services Kathleen Kerr, BA Kerr Healthcare Analytics September 28, 2017 SB 1004 Palliative Care SB 1004 (Hernandez, Chapter 574, Statutes

More information

Federal Policy Agenda / 2016 & Beyond

Federal Policy Agenda / 2016 & Beyond Federal Policy Agenda / 2016 & Beyond Compassion & Choices is the leading national nonprofit organization dedicated to improving care and expanding choice for people with advanced illness, and nearing

More information

POLST: What s New and How Can We Do Better? Pam Hiransomboon-Vogel, DNP, FNP-BC, ACHPN

POLST: What s New and How Can We Do Better? Pam Hiransomboon-Vogel, DNP, FNP-BC, ACHPN POLST: What s New and How Can We Do Better? Pam Hiransomboon-Vogel, DNP, FNP-BC, ACHPN The OHSU Center for Ethics in Health Care and POLST Program, have no relevant financial relationships to disclose

More information

Talking to Your Family About End-of-Life Care

Talking to Your Family About End-of-Life Care Talking to Your Family About End-of-Life Care Sharing in significant life events during both happy and sad occasions often strengthens our bond with family and close friends. We plan for weddings, the

More information

For More Information

For More Information CHILDREN AND FAMILIES EDUCATION AND THE ARTS ENERGY AND ENVIRONMENT HEALTH AND HEALTH CARE INFRASTRUCTURE AND TRANSPORTATION INTERNATIONAL AFFAIRS LAW AND BUSINESS NATIONAL SECURITY POPULATION AND AGING

More information

AGENDA. QUANTIFYING THE THREATS & OPPORTUNITIES UNDER HEALTHCARE REFORM NAHC Annual Meeting Phoenix AZ October 21, /21/2014

AGENDA. QUANTIFYING THE THREATS & OPPORTUNITIES UNDER HEALTHCARE REFORM NAHC Annual Meeting Phoenix AZ October 21, /21/2014 QUANTIFYING THE THREATS & OPPORTUNITIES UNDER HEALTHCARE REFORM NAHC Annual Meeting Phoenix AZ October 21, 2014 04 AGENDA Speaker Background Re Admissions Home Health Hospice Economic Incentivized Situations

More information

Overview of the Hospice Proposed Rule

Overview of the Hospice Proposed Rule HOSPICE Overview of Hospice Payment Reform Robert J. Simione Managing Principal Simione Healthcare Consultants On April 29, 2013 CMS issued the proposed rule that would update FY 2014 Medicare payment

More information

snapshot Improving Experience of Care Scores Alone is NOT the Answer: Hospitals Need a Patient-Centric Foundation

snapshot Improving Experience of Care Scores Alone is NOT the Answer: Hospitals Need a Patient-Centric Foundation SATISFACTION snapshot news, views & ideas from the leader in healthcare satisfaction measurement The Satisfaction Snapshot is a monthly electronic bulletin freely available to all those involved or interested

More information

Navigating the Hospital Readmission Reduction Program

Navigating the Hospital Readmission Reduction Program Navigating the Hospital Readmission Reduction Program At a U.S. Senate hearing in March 13, a top Medicare official testified that while readmission rates had remained steady for the past five years at

More information

HCAHPS: Background and Significance Evidenced Based Recommendations

HCAHPS: Background and Significance Evidenced Based Recommendations HCAHPS: Background and Significance Evidenced Based Recommendations Susan T. Bionat, APRN, CNS, ACNP-BC, CCRN Education Leader, Nurse Practitioner Program Objectives Discuss the background of HCAHPS. Discuss

More information

from disparate data to informed strategies using technology to transform quality, costs, and the patient experience

from disparate data to informed strategies using technology to transform quality, costs, and the patient experience WEB FEATURE EARLY EDITION February 2018 Jennie D. Dulac Walter W. Morrissey healthcare financial management association hfma.org from disparate data to informed strategies using technology to transform

More information

Patient Experience Survey Results

Patient Experience Survey Results Patient Experience Survey Results 2016-17 Acute Care Inpatient Acute Care Outpatient (Ambulatory) Oncology Outpatient (Ambulatory) Long Term Care Mental Health and Addictions Primary Health Care Acute

More information

TEAMBUILDING CREATING A POSITIVE CULTURE IN HOSPICE CARE

TEAMBUILDING CREATING A POSITIVE CULTURE IN HOSPICE CARE ...from the Middle Ages to the 21st Century TEAMBUILDING CREATING A POSITIVE CULTURE IN HOSPICE CARE Emily Bradford RN CHPN Director of Hospice Services VNA Middle Ages: 16th-18th Centuries: Religious

More information

End-of-Life Nursing Education Consortium

End-of-Life Nursing Education Consortium End-of-Life Nursing Education Consortium Celebrating 15 years DEDICATED TO EDUCATION AND PROMOTING EXCELLENT PALLIATIVE CARE END-OF-LIFE NURSING EDUCATION CONSORTIUM Millions this year will need your help

More information

NQF s Contributions to the Nation s Health

NQF s Contributions to the Nation s Health NQF s Contributions to the Nation s Health DEFINING QUALITY NQF-endorsed measures improve patient health, enhance quality, and help to manage costs. Each year, NQF reviews more than 130 measures for endorsement,

More information

Chapter 2. Advance Care Planning

Chapter 2. Advance Care Planning Chapter 2 Advance Care Planning Chapter 2: Advance Care Planning Discussing Advance Directives with Your Patients Advance care planning allows patients to indicate how they want to be treated if they

More information

VJ Periyakoil Productions presents

VJ Periyakoil Productions presents VJ Periyakoil Productions presents Oscar thecare Cat: Advance Lessons Learned Planning Joan M. Teno, MD, MS Professor of Community Health Warrant Alpert School of Medicine at Brown University VJ Periyakoil,

More information

From SAS Programming with Medicare Administrative Data. Full book available for purchase here.

From SAS Programming with Medicare Administrative Data. Full book available for purchase here. From SAS Programming with Medicare Administrative Data. Full book available for purchase here. Contents About This Book... ix About The Author... xiii Acknowledgments...xv Chapter 1: Introduction... 1

More information

March 14, The Honorable Tom Price Secretary U.S. Department of Health and Human Services 200 Independence Avenue, SW Washington, DC 20201

March 14, The Honorable Tom Price Secretary U.S. Department of Health and Human Services 200 Independence Avenue, SW Washington, DC 20201 March 14, 2017 The Honorable Tom Price Secretary U.S. Department of Health and Human Services 200 Independence Avenue, SW Washington, DC 20201 Seema Verma Administrator Centers for Medicare & Medicaid

More information

1/8/2018. Chapter 55. End-of-Life Care

1/8/2018. Chapter 55. End-of-Life Care Chapter 55 End-of-Life Care Some deaths are sudden; others are expected. Health team members see death often. Death and dying mean helplessness and failure to cure. Your feelings about death affect the

More information

Calder Health Centre Emergency Department and Out Patient Experience October to December 2013

Calder Health Centre Emergency Department and Out Patient Experience October to December 2013 Calder Health Centre Emergency Department and Out Patient Experience October to December 2013 Prepared by: Darlene Welsh Regional Manager Research and Evaluation Quality Management and Research Branch

More information

(f) Department means the New Hampshire department of health and human services.

(f) Department means the New Hampshire department of health and human services. Adopted Rule 6/16/10. Effective: 7/1/10 1 Adopt He-W 544.01 544.16, cited and to read as follows: CHAPTER He-W 500 MEDICAL ASSISTANCE PART He-W 544 HOSPICE SERVICES He-W 544.01 Definitions. (a) Agent means

More information

Deborah Austin, Director, Patient Relations/Accreditation John Muir Health February 19, 2014

Deborah Austin, Director, Patient Relations/Accreditation John Muir Health February 19, 2014 California Hospital Volunteer Leadership Conference HCAHPS and Volunteers Deborah Austin, Director, Patient Relations/Accreditation John Muir Health February 19, 2014 CAPHS..What is it? It s a Survey Collect

More information

Wellness along the Cancer Journey: Palliative Care Revised October 2015

Wellness along the Cancer Journey: Palliative Care Revised October 2015 Wellness along the Cancer Journey: Palliative Care Revised October 2015 Chapter 4: Home Care Palliative Care Rev. 10.8.15 Page 366 Home Care Group Discussion True False Not Sure 1. Hospice care is the

More information

General information. Hospital type : Acute Care Hospitals. Provides emergency services : Yes. electronically between visits : Yes

General information. Hospital type : Acute Care Hospitals. Provides emergency services : Yes. electronically between visits : Yes General information 80 JESSE HILL, JR DRIVE SE ATLANTA, GA 30303 (404) 616 45 Overall rating : 1 out of 5 stars Learn more about the overall ratings General information Hospital type : Acute Care Hospitals

More information