Virginia B. Andes Volunteer Community Clinic

Transcription

1 Virginia B. Andes Volunteer Community Clinic SUMMARY Mission The mission of Virginia B. Andes Volunteer Community Clinic (VBA) is dedicated to providing no-cost volunteer medical, pharmacy and wellness services to the under-served in Charlotte County. Contact Information Primary Address Olean Blvd. Unit B Alternate Address P.O. Box Murdock FL Phone Alternate Phone Website Facebook sroberts@volunteercare.org Port Charlotte, FL pages/virginia-b-andes-volunteer-community- Clinic/ General Information nprofit Organization Does Business As (DBA) Virginia B. Andes Volunteer Community Clinic Virginia B. Andes Volunteer Community Clinic St Vincent de Paul Community Healthcare Inc. d/b/a Virginia B. Andes Volunteer Community Clinic Former Names St Vincent de Paul Pharmacy Tax Exempt Status Public Supported Charity Incorporation Year

2 State Charitable Solicitations Permit Sept 2018 State Registration Oct

3 BACKGROUND & NEEDS Impact Statement Since opening in 2008, the Virginia B. Andes Volunteer Community Clinic ( VBA) continues to be the true healthcare "Safety-Net" for the undeserved in Charlotte County. In 2017, VBA achieved the following incredible healthcare accomplishments for our Charlotte community: clinic patient visits pharmacy visits patients received outpatient specialty procedures, estimated value over $4 million dollars. 4.Maintained 78 local medical providers enrolled in secured Sovereign Immunity contracts. 5.30,000 prescriptions filled, with an estimated market value over $3 million dollars. 6. Medication Assistance Program services have reached 552 patients with a record-breaking value of $6.5 million dollars. 7.Over 200 volunteers provided 25,000 hours of service, with a value over $4.927,000 dollars. VBA recognizes that healing is a holistic process and seeks to treat not only the emergent medical issues that are prevalent at the clinic, but also address the systemic causes of those issues by empowering our patients to embrace life-long self-care. In 2018 our commitment to our Charlotte Community carries with it, the unwavering devotion to provide quality medical care, pharmacy and wellness services with dignity to all patients we are honored to serve. Our annual major goals for are to: 1. Improve Financial Position 2. Increase Volunteer Resources 3. Improve Board Performance 4. Improve Operational Policies and Procedures 5. Improved Marketing of VBA 6. Expand IT Services Needs Statement 1.Full Time Quality Control and Data Coordinator $30,000 2.Full Time Development Resource Officer $50,000 Background Statement St. Vincent de Paul Community Health Care, Inc., now d/b/a Virginia B. Andes Volunteer Community Clinic is a Florida not-for-profit corporation with a current 501 c 3 tax exempt status. The mission of Virginia B. Andes Volunteer Community Clinic (VBA) is dedicated to providing no-cost volunteer medical, pharmacy and wellness services to the under-served in Charlotte County. The VBA Pharmacy opened its doors in 2000 and the Clinic is a no-cost medical clinic which opened February 1, The clinic and pharmacy are located at Olean Blvd. Unit B in Port Charlotte, Florida.The VBA Clinic provides qualified Charlotte County residents with semiurgent and primary care medical services, prescription medication, patient assistance programs and wellness services at no cost, regardless of race, religion, color, creed, or national origin. As a volunteer clinic, under the umbrella of sovereign immunity, we are able to see eligible Charlotte County residents that have an annual income equal to or below 200% of the Federal Poverty Level. co-pay or sliding scale fee is utilized.vba Clinic through our membership with the Volunteers in Medicine Alliance, Florida Association of Free and Charitable Clinics and National Association of Free and Charitable Clinics adheres to and practices the philosophy of Culture of Caring. This philosophy recognizes the strengths of those in need and respects their dignity. We seek to heal not only physical illness, but also the injury caused by bias, prejudice, and indifference. VBA Clinic is committed to helping people take responsibility for keeping themselves healthy by promoting health and well being, preventing illnesses and contributing to the overall welfare of the community. Our clinic model empowers patients to be actively involved in their own health care by individualizing treatment plans that integrate a holistic approach. In the past sixteen years, the VBA Pharmacy has dispensed over $12 million dollars worth of free prescription 3

4 medication to any patient in need. To demonstrate eligibility, patients provide paperwork giving evidence of sources and amounts of household income as well as assets. If their income is within the guidelines designated by the Drug Manufacturer s Compassionate Care Programs, we will be able to provide many of their medications. The VBA Clinic is open Monday - Friday, 9:00 AM - 9:00 PM. Pharmacy is open Monday, Tuesday, Wednesday and Friday 9:00 AM-1:00PM. Statement from the Board Chair I am honored to serve the Virginia B. Andes Volunteer Community Clinic board of directors not only because of benevolent mission to provide no-cost volunteer Medical, Pharmacy and Wellness Services to the underserved in Charlotte County but because of all the amazing volunteers who carry this mission out every day. The clinic and pharmacy staff, volunteers, donors, physicians, and board are the lifeline of the mission. The Clinic and Pharmacy's continued success is due to their ongoing dedication and commitment to serve. w keep in mind this is not a walk in the park. It s often said that anything worth doing is not easy. The clinic and pharmacy have experienced great growth. This is a testament to how well the organization is run as well as the great need in our community. Part of the growing pains confronted by the board of directors has been to enhance and ensure policies and procedures to protect the clinic and pharmacy from the natural flow of these businesses, particularly the pharmacy. In calendar year 2017 our Clinic served 6000 patient visits. Our pharmacy filled about 30,000 prescriptions! That kind of volume requires attention to detail and proper procedures. We are lucky to be blessed with an experienced, talented Director of Pharmacy who responded very well to recommended policy and procedure changes from the board. We are now in a better place to continue to grow the pharmacy side of the organization. The clinic is not without challenges either. The regular issues our CEO, Suzanne Roberts and the VBA team faces each day is beyond the scope of this writing. Understand that this organization can take one dollar or one hour of volunteer labor and turn it into so much more. The point is that we experience the resource strain like any entity, both for and non-for profit alike. However, the team gets it done each week. Speaking of resources I would be remiss to not mention the late Virginia B. Andes, whom not for her, this organization would not be here today. Ms. Andes had generously donated to the clinic and pharmacy over the years. We will forever be grateful for her gracious generosity and belief in our VBA mission.. As board president I am humbled by the extraordinary work and selflessness by all those supporting our VBA mission. Looking forward to another extraordinary year at Virginia B. Andes Volunteer Community Clinic Bill Hawley, Board Chair Statement from the CEO/Executive Director When the neediest of Charlotte County is ill or injured, where do they turn? The Virginia B. Andes Volunteer Community Clinic. Why Because VBA is the true Healthcare safety net for the most neediest in our Charlotte Community. At VBA, patients are our number one priority. They are treated by our dedicated, compassionate Volunteer and staff healthcare professionals in a warm and caring environment. This year alone, 0ver 220 volunteers invested more than 25,000 hours of service, a value of over $4,927, local medical providers enrolled in secured Sovereign Immunity contracts, 6000, Clinic patient visits were completed, 650 patients received outpatient specialty procedures, estimated value of $7 million dollars, 9700 Pharmacy patient visits were completed, 30,000 prescriptions filled, estimated value over $3 million dollars, Medication Assistance Program services served 552 patients and reached a record-breaking value of $6.5 million dollars. Our mission is to serve to provide hope, healing and recovery for the underserved in Charlotte Community.With your continued support, VBA will help touch the lives of thousands in our community whether patients are facing an urgent need, a devastating disease or seeking to improve their quality of life. There are far, far better things ahead than any we leave behind. C.S. Lewis With a grateful Heart. 4

5 Suzanne M. Suzanne Roberts, M. Ed Chief Executive Officer Areas Served FL- Charlotte Serving a population of 30,000 uninsured Charlotte County residents, whose income is fewer than 200% of federal poverty level, with primary care, semi urgent medical, specialty medical, surgical, pharmacy and wellness needs. Service Categories Primary Organization Type Secondary Organization Type Tertiary Organization Type Health Care Diseases Disorders & Medical Disciplines Diseases Disorders & Medical Disciplines 5

6 PROGRAMS Medical Clinic Description Providing underserved Charlotte County Residents semi urgent, primary health care and wellness services. Hours of Operation 9am-9pm / Monday-Friday. Budget $0.00 Category Program Linked to Organizational Strategy Population Served Short Term Success Health Care, General/Other Health Diagnostic, Intervention & Treatment Services Adults Unemployed, Underemployed, Dislocated Poor,Economically Disadvantaged,Indigent VBA will continue to be the "Healthcare Safety Net" in 2017 for the uninsured in Charlotte County, as evidenced by serving 5,571 patients in 2016, of which 37 patients received in-kind major surgical procedures, valued over $1 million dollars Achievements 5,571 Clinic Patient Visits. Over 200 Volunteers provided 18,484 hours of service, value amount over $3.9 million dollars. 72 local medical providers enrolled in Sovereign Immunity contracts. Over 600 patients received outpatient specialty procedures, value amount over $2 million dollars Pharmacy Patient Visits. 19,750 Prescriptions filled, value amount over $3 million dollars. Medication Assistance Program services reached 421 patients, with a record breaking value amount $4.5 million dollars 6

7 Long Term Success Program Success Monitoring Program Success Examples Over-arching Objectives: Continue our annual giving campaign strategy that diversifies revenue streams and builds sustainable, loyal funding sources, particularly individual giving. Continue to leverage economies of scale and resources through the identification of innovative partnerships that provide mutual mission fulfillment, grater operational efficiencies, and financial benefits. Continue to incorporate funding opportunities to strategic program objectives and make sure all programs are underwritten in advance. Continue to design, create and immediately integrate best practices policies and procedures regarding accounting, reporting, risk management, Board roles and responsibilities, quality control, employee/volunteer manual, and electronic medical records. Outcomes: Created levels of giving with focus on Pacesetter lead annual gifts and increased individual giving through the Circle of Caring Campaign. ( $100 per month = $1200 annual donation) Forged major innovative public/private partnerships and designed major State collaboration grant strategy resulting in support of the effective management of primary, semi-urgent care and emergency room community resources. Secured 100% funding to advance strategic program objectives, including but not limited to the following: 1.Wellness Prevention Program 2.Breast Health Initiative 3.Respiratory Program 4.Cardiac Program 5.Hepatitis C Program 6.In Kind Specialty Care Program Services Annual Survey for Patients and Volunteers Patient Testimonials Data Outcomes collected via Amazing Charts Electronic Medical Records and RX 30 Pharmacy software programs. In 2016 medical clinic served 5,571 patient visits, completed 600 outpatient specialty services in collaboration with our community medical partners, 6800 pharmacy visits, 19,750 prescriptions filled, PAP Program served 421 patients valued amount of medications $4.5 million dollars and volunteers completed over 18,484 hours of service. 7

8 Pharmacy Description The Pharmacy is located within the Virginia B. Andes Volunteer Community Clinic is available to residents of Charlotte County who are in financial need, and unable to pay for prescription medication. Applicants must prove household expenses equal or exceed income. Upon qualification, our state-licensed pharmacy provides a 30-day fill while a designated Volunteer Patient Advocate applies to pharmaceutical manufacturers for a patient to be enrolled in their Compassionate Care Program, so patients can receive their medication free of charge for as long as needed. controlled substances prescribed. VBA is the only Cost Pharmacy provider for the uninsured in Charlotte County. Our patients represent the following:45% of Charlotte County population is between years of age. VBA patients are uninsured and typically: Too young for Medicare, Recently unemployed, t eligible for Medicaid, Needing immediate Pharmacy services. The "working poor" who slip through the cracks. Budget $451, Category Program Linked to Organizational Strategy Population Served Short Term Success Health Care, General/Other Pharmaceuticals Adults Unemployed, Underemployed, Dislocated Poor,Economically Disadvantaged,Indigent The state of Florida opted out of Medicaid expansion. In spite of the implementation of the Affordable Care Act in 2014, An estimated 15% of the population in Charlotte County will not be eligible for the Affordable Care Act and will have no source of obtaining pharmacy services. VBA is the sole provider and last resort in providing extremely cost effective and paradigm pharmacy services to the uninsured residents of our community. The VBA Pharmacy: Eliminates red tape to focus on patients Achieves highest quality standards through upgrade of Pharmacy Software (E-Scripts etc.) Builds collaborative, community pharmacy & nonprofit agency partners Inspires private support 8

9 Long Term Success Program Success Monitoring Program Success Examples Over-arching Objectives: Continue the annual giving campaign strategy that diversifies revenue streams and builds sustainable, loyal funding sources, particularly individual giving at the Pacesetter level of $1000 or more annually. Emphasis to join the Circle of Caring campaign ( $100Annual monthly donation = $1200 Annual Donation ) Continue to leverage economies of scale and resources through the identification of innovative partnerships that provide mutual mission fulfillment, grater operational efficiencies, and financial benefits. Continue to incorporate funding opportunities to strategic program objectives and make sure all programs are underwritten in advance. Continue to design, create and immediately integrate best practices policies and procedures regarding accounting, reporting, risk management, Board roles and responsibilities, quality control, employee/volunteer manual, RX 30 and electronic medical records. Outcomes: Created levels of giving with focus on Pacesetter lead annual gifts and increased individual giving. Forged major innovative public/private partnerships and designed major State collaboration grant strategy resulting in support of the effective management of pharmacy community resources. Secured 100% funding to advance strategic program objectives, including but not limited to the following: Upgrade of software, training and staff of pharmacy resources. Annual Patient and Volunteer Survey Patient Testimonials Data outcomes collected via RX Tracker and RX 30 software programs In 2017, our VBA pharmacy is estimated to fill over 25,000 prescriptions. These services are completed in a remarkable timeframe of a 4 day per week schedule from 9am -1pm. At the VBA pharmacy we provide the first fill of medications and then our team of Volunteer patient advocates works with the patient, doctor, and drug manufacturer to get these medications to the patient for chronic care at no cost. In 2016, the pharmacy serviced 6800 pharmacy visits, 19,750 prescriptions filled valued at $3 million dollars and the PAP program services 421 patients for a value of $4.5 million dollars in medication. Comments Program Comments by Organization VBA Medical and pharmacy programs provide disease prevention, education, semi-urgent and primary health care and medication services with the same dignity and confidentiality afforded in the private sector in an effort to maintain a healthy community. For health conditions requiring treatment that is beyond the scope of what can be provided in-house and with our community medical partners, VBA will identify other sources of care in the community to help meet the needs of the patient. In 2014, the following accomplishments of VBA program services are listed below: 6000 clinic patient visits 30 patients received surgical procedures, estimated value of $1.5 million. Maintained 68 local medical providers enrolled in secured Sovereign Immunity contracts 5,500 patients received pharmacy services Over 10,000 prescriptions filled, with an estimated market value of $550,000 Medication Assistance Program services have reached a record-breaking value of $3.3 million More than 220 volunteers provided 19,500 hours of service, with a value over $600,000. 9

10 MANAGEMENT CEO/Executive Director CEO/Executive Director CEO Term Start Apr 2009 CEO Ms. Suzanne Roberts M.ED Experience M. Suzanne Roberts, M.Ed., CEO, Virginia B. Andes Volunteer Community Clinic. Suzanne came to Charlotte County from St. Augustine, FL. Suzanne's professional history includes 20+ years of experience in the field of human services and healthcare, with increasing executive management responsibilities, including national assignments with multiple honors and recognition. Suzanne received a Masters of Education degree in 1991 from the University of rth Florida and received a Bachelor of Science degree in Psychology from Palm Beach Atlantic College in Suzanne is an energetic professional with unlimited desire for growth and personal fulfillment through making a significant difference in organizations, youth and families. Suzanne's is currently the CEO of Virginia B. Andes Volunteer Community Clinic in Port Charlotte, Fl Her previous professional experience includes numerous senior appointments with Vision Quest as National Director of Evidence Based Services, State Director of Behavioral Health Services, which included the programmatic administration of Department of Juvenile Justice and Child Welfare Programs and Chief Administrator for a 42-bed Child Welfare Group Home Program. Additional Professional experiences include Regional Program Director for rth Florida Mental Health Center, Executive Director for Bridges of America in St. Petersburg, FL, and Assistant Director of Residential DJJ program for Eckerd Youth Alternatives. Community Memberships: Access to Healthcare Sub-Committee (CHIP) Chair 2013 Present Bayfront Health Systems Port Charlotte Hospital Board Chair & Member 2014-Present (CHIP) Steering Committee Member Present Florida Association of Free & Charitable Clinics Officer Present Gulf Coast Partnership Board of Directors Secretary & Board Member Present Local Coordinating Board of Charlotte County Board of Directors Board Member Present National Association of Free & Charitable Clinics Member Present Senior Staff Mrs. reen Chervinski Director of Operations Staff & Volunteer Statistics Full Time Staff 4 Part Time Staff 10 Staff Retention Rate %

11 Professional Development Contractors 2 Volunteers 220 Management Reports to Board CEO/Executive Director Formal Evaluation Senior Management Formal Evaluation nmanagement Formal Evaluation N/A Collaborations Charlotte County Health Department, Charlotte Behavorial Heath Care, Fawcett Memeorial Hospital, Bayfront Port Charlotte and Punta Gorda Health Systems, CHIP, Healthly Start of Charlotte County, Komen SWFL Affiliate, Charlotte Community Foundation, Andes Foundatuion, SWFLC Foundation, Bon Secours, Gulf Coast Community Foundation, National and Florida Association of Free And Charitable Clinics, C-3, Association of Fundraising Professionals, Florida Southwestern State College, Millenium Imaging Center, Advanced Imaging of Port Charlotte, Gulf Point Surgery Center, Chalotte County Chamber of Commerce, Punta Gorda Chamber of Commerce and United Way of Charlotte County, Charlotte County Homeless Coalition, Gulf Coast Partnership and 68 medical providers ( radiologists, surgeons and specialists) Comments Management Comments by Organization 1. Continue to maintain a balanced annual budget, internal best practices, quality standards, administrative excellence, and clarity of mission. 2.Continue to increase community collaborations to leverage resources and contain costs. 3. Continue to maintain and grow programs by concentrating on foundation research and funding to fulfill established program objectives, rather than create programs to satisfy grant requirements. Continue to grow the development department and annual campaign strategy focused on dependable yearly individual gifts and support existing two signature annual fundraising events

12 GOVERNANCE Board Chair Board Chair Mr. Bill Hawley CEO Company Affiliation Fawcett Memorial Hospital Board Term Jan 2018 to Dec 2020 Board Chair Hawley Bill Board Co-Chair Board Co-Chair Company Affiliation Mrs. Laura Amendola CFP Board Term Jan 2018 to Dec 2020 Board Co-Chair Wealthcare4Widows & Amendola Financial Group & Board Members Name Affiliation Status Mrs. Laura Amendola Financial Manager Ms. Kim Amontree Director Raymond James Financial Medical and School Board Member Voting Voting Mrs. Darlene Armstrong RN President, Blood Matrix, LLC Voting Mrs. Robin Bayne Retired Retired VP Business Professional Voting Mrs. Donna Cardenas Business Owner Port Charlotte Florist Qwner Voting Mr. Michael Grant CEO Ambitrans Voting Mr. Bill Hawley CEO Fawcett Memorial Hospital Voting Mrs Carla Nix Director Mrs. Kathy Robinson Branch Manager Mr. Ryan Rupert CFP The NIX Team Coldwell Banker Realty Centennial Bank Voting Voting Morgan Stanley Financial Services Voting Mr. Joseph Schortz CPA Schortz CPA Voting Ms. Phyllis Walker Attorney McCrory Law Firm Voting Dr. Vance Wright- Browne Director Florida Cancer Specialist Voting Board Demographics - Ethnicity African American/Black 1 Asian American/Pacific Islander 0 Caucasian 12 Hispanic/Latino 0 Native American/American Indian 0 12

13 Other 0 0 Board Demographics - Gender Male 4 Female 9 t Specified 0 Governance Board Term Lengths 6 Board Term Limits 2 Board Orientation Number of Full Board Meetings Annually 11 Board Meeting Attendance % 87 Board Self-Evaluation Written Board Selection Criteria Percentage of Board Making Monetary Contributions 100 Percentage of Board Making In-Kind Contributions 100 Constituency Includes Client Representation Standing Committees Development / Fund Development / Fund Raising / Grant Writing / Major Gifts Executive Finance Development / Fund Development / Fund Raising / Grant Writing / Major Gifts minating Comments Governance Comments by Organization Challenge: Recruitment of mission-minded Board Members Plan of Action: Through Strategic planning, VBA BOD members are bringing potential prospects and thoroughly vetting them through VBA facility tours and interviews with Board Officers. 13

14 FINANCIALS Current Financial Info Fiscal Year Begins 2018 Fiscal Year Ends 2018 Projected Revenue $1,105, Projected Expenses $1,059, Total Projected Revenue includes "in-kind" contributions/ donations Endowment Value $0.00 Spending Policy N/A Spending Policy Percentage 0 Tax Credits Capital Campaign In a Capital Campaign Campaign Goal 0 Anticipate Campaign Within Next 5 Years? IRS Form 990s Form 990 Form 990 Form T Form 990 Form 990 Form 990 Form 990 Form 990 Audit/Financial Documents VBA Audit 2014 VBA 2013 Audit Solvency Short Term Solvency Fiscal Year Current Ratio: Current Assets/Current Liabilities

15 Long Term Solvency Fiscal Year Long-Term Liabilities/Total Assets 1% 4% 4% Historical Financial Review Revenue and Expenses Fiscal Year Total Revenue $4,177,871 $2,640,095 $3,264,201 Total Expenses $4,297,538 $2,564,584 $2,094,521 Revenue Sources Fiscal Year Foundation and Corporation $0 $0 $0 Contributions Government Contributions $633,167 $601,434 $615,085 Federal $0 $0 $0 State $0 $0 $0 Local $0 $0 $0 Unspecified $633,167 $601,434 $615,085 Individual Contributions $3,356,770 $1,862,659 $2,306,209 Indirect Public Support $0 $0 $0 Earned Revenue $142,749 $147,666 $192,640 Investment Income, Net of Losses $234 $386 $769 Membership Dues $0 $0 $0 Special Events $44,130 $22,885 $149,242 Revenue In-Kind $0 $0 $1,046,835 Other $821 $5,065 $256 Expense Allocation Fiscal Year Program Expense $3,970,396 $2,331,238 $1,936,835 Administration Expense $311,701 $212,668 $114,624 Fundraising Expense $15,441 $20,678 $43,062 Payments to Affiliates $0 $0 $0 Total Revenue/Total Expenses Program Expense/Total Expenses 92% 91% 92% Fundraising Expense/Contributed Revenue 0% 1% 1% Assets and Liabilities Fiscal Year Total Assets $1,593,622 $1,769,672 $1,895,795 Current Assets $110,502 $609,131 $640,471 Long-Term Liabilities $20,137 $75,535 $68,835 Current Liabilities $12,846 $13,831 $35,843 Total Net Assets $1,560,639 $1,680,306 $1,791,117 Top Funding Sources Fiscal Year Top Funding Source & Dollar Amount Contributions, gifts, grants $3,356,770 Contributions, gifts, grants $1,862,659 Contributions, gifts, grants $2,306,209 Second Highest Funding Source & Dollar Amount Third Highest Funding Source & Dollar Amount Government Grants - Unspecified $633,167 Expired Meds $72, Government Grants - Unspecified $601,434 Expired Meds $81,392 Government Grants - Unspecified $615,085 Fundraising $149,242

16 Comments Financial Comments by Organization Diversify revenue streams, building long term sustainability to accommodate ever-increasing community needs and preserve existing emergency fund. Financial Comments by Foundation Foundations and corporations are included with individual contributions as they are not separated in the 990 or audit. Financial figures taken from s and audits, where provided, are reconciled. 16

17 PLANS, POLICIES & LICENSES Plans Fundraising Plan Communication Plan Strategic Plan Strategic Plan Adopted Apr 2017 Years Strategic Plan Considers 3 Management Succession Plan Continuity of Operations Plan Policies Organizational Policies and Procedures Written Conflict of Interest Policy ndiscrimination Policy Directors and Officers Insurance Policy Whistle Blower Policy Document Destruction Policy Affiliations Affiliation Year Charlotte County Chamber of Commerce 2016 CLIA-Clinical Laboratory Improvement Amendments 2016 Punta Gorda Chamber of Commerce 2016 Awards & Recognition Award/Recognition Organization Year $7,610 Respiratory Grant Community Foundation of Sarasota $26,795 Breast Health Services Grant $186,996 Grant supporting Capacity for Program Support for Clinic, Pharmacy and Volunteer Sustainability $5,495 Clinic Cardiac Program Upgrade $122,700 to support clinic and pharmacy program services 2017 Komen SWFL Affiliate 2017 Florida Association of Free & Charitable Clinics 2017 Charlotte Community Foundation 2017 United Way of Charlotte County Community Impact Grant 2017 Government Licenses Is your organization licensed by the Government? 17

18 Planning & Policies Comments Planning & Policies Comments by Organization Created Copyright