JOB DESCRIPTION. Theatre Reception, Main Theatres, Borders General Hospital

Transcription

1 JOB DESCRIPTION 1 Job Identification Job Title: Department & Base: Job Ref No: Theatre Receptionist Theatre Reception, Main Theatres, Borders General Hospital A&C892 2 Job Purpose To maintain a comprehensive clerical/reception service to the Operating Department. Manage patients and staff details on Sapphire Theatre Management System. Maintain the passage of patients through the Theatre Department using Sapphire Theatre Management System. Provide training for other Sapphire users. 3 Organisational Position Operations Manager Clinical Nurse Manager Senior Charge Nurse Recovery This job 4 Scope and Range Maintains clerical/reception services for the operating department of 5 theatres and six bedded recovery area. Liaise between all areas of anaesthetic department. Organises duties for Operating Department Orderlies. Maintains communication between department and ward areas. Sapphire Theatre Management super user OUR VALUES IN ACTION Care and Compassion Quality and Teamwork Dignity and Respect Openness, honesty and responsibility

2 5 Main Duties/Responsibilities Sending for patients and organising ward nurses to collect patients. Answering phones and taking messages. Ensuring smooth running of theatre lists. Photocopying Filing/record keeping for SCN Recording of specimens in reception specimen book Answering medical staff bleeps Visitors to theatre Order stationary for anaesthetic department using PECOS Organising duties for anaesthetic department orderlies Liaising/maintaining communication within directorate Minute taking for staff meetings Monthly statistics for CSM Use of theatre management system to obtain information Maintain fault reporting system with Estates Department Relaying of Clinical information and messages to medical staff Record and report any list changes and cancellations Sign in of medical representatives visiting the department Training of staff on use of Sapphire Theatre Management System Use of Trakcare system to obtain patient s results Typing of letters and documents 6 Systems and Equipment Use of computer including Microsoft outlook and word Telephones and bleep system Photocopier Laminator 7 Decisions and Judgements Organisation of anaesthetic department orderlies duties. Sending and sending back of patients to maintain smooth running of theatre lists. Maintenance of stationary stock within Anaesthetic Department 8 Communications and Relationships Maintains communication with all areas of the hospital to ensure the smooth running of theatre department and anaesthetic directorate. Patients, visitors, nursing staff, medical staff, ward clerks, maintenance department, sewing/laundry staff, x-ray, physiological measurement, electromedical, physiotherapy. Communicates complex clinical information to medical staff who are unable to leave the Operating theatre.

3 9 Physical Demands of the Job Essentially a desk job, but regularly takes messages throughout the department, this includes taking messages into the operating theatres. Movement of operating tables within moving and handling regulations. Movement of files and other stationery. Movement of stationery supplies. 10 Most Challenging/Difficult Parts of the Job Becoming familiar with medical terminology, surgical procedures and drugs. Relaying complex messages to medical staff Maintenance of Sapphire Theatre Management System

4 Person specification Theatre Receptionist Essential Desirable 1 Qualifications 2 Experience 3 Skills Experience in working with the public Experience of using computer programmes such as Microsoft Word and Outlook Verbal and written Communication skills Numerical skills Ability to work in a Multidisciplinary Team Telephone skills Basic computer skills Previous experience in hospital/office setting 4 Personal qualities 5 Research and training 6 Other Mature pleasant individual Good interpersonal skills Honesty Reliable Attendance at mandatory training sessions

5 TERMS AND CONDITIONS Grade and salary: Hours of work: Annual leave: Public Holidays: Superannuation: Band 2: 16,532-18,903 per annum pro rata 37.5 hours per week, Permanent 27 days per annum pro rata Details of other types of leave entitlement (such as sick leave) are set out in the Agenda for Change handbooks. 8 days per annum pro rata on dates designated by NHS Borders Details of other types of leave entitlement (such as sick leave) are set out in the Agenda for Change handbook. The post-holder is entitled to join the NHS superannuation pension scheme. If Unsuccessful: If you have NOT heard from us within 4 WEEKS of the closing date, then we regret that your application has not been successful on this occasion. However, we appreciate your interest in working with NHS Borders and your time and effort in completing the application form. We would welcome your application for future posts. Equal Opportunities: In NHS Borders, we believe that all staff should be treated equally in employment. We will not discriminate against any member of staff, or job applicant, on grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Trade Union membership. Disclosure checks: We carry out criminal record checks on new staff who fall within certain staff groups within NHS Borders, through Disclosure Scotland. We send out Disclosure Forms to all shortlisted candidates for these staff groups, and ask for these to be completed and returned at interview. If a successfulat-interview candidate forgets to bring their completed form to interview, then they will be required to return the form (and proofs of identity) within 7 days, otherwise the provisional job offer will be withdrawn. Unsuccessful candidates forms will be shredded. The Rehabilitation of Offenders Act does not apply to this post. Mandatory Induction Standards for Healthcare Support Workers in Scotland: Your performance must comply with the Mandatory Induction Standards for Healthcare Support Workers in Scotland and with the Code of Conduct for Healthcare Support Workers (in line with CEL 23 (2010)), both subject to amendment from time to time, which are attached. If, despite ongoing support, you fail to adhere to the Standards or to comply with the code, your performance will be managed in line with the NHS Borders Management of Employee Capability Policy and could result in the termination of your employment with NHS Borders. Tobacco policy: We have a Tobacco policy in place. When selecting staff, we do not discriminate against applicants who smoke, but staff must observe our policy on smoking. Job Description 5

6 Hepatitis B: We offer Hepatitis B immunisation through our Occupational Health Service (OHS). If you think you may be at risk of contracting Hepatitis B through your job, you should ask for this immunisation at OHS. If your work involves exposure-prone procedures, you must keep to the document Protecting Health Care Workers and Patients from Hepatitis B, and the NHSiS Management Executive Directive on this issue. You must be immune to Hepatitis B, and if you cannot prove that you are immune, OHS will investigate to find out whether you are Hepatitis B positive or not. Health and Safety at Work: You must look after the health and safety of yourself and anyone else who may be affected by what you do at work. You must also co-operate with us to make sure that we keep to legal and organisational safety regulations. You can get more information from the NHS Borders Health & Safety Adviser. The closing date for completed application forms is: 5pm on Friday 24 November 2017 Job Description 6