Delivering Joined-up Care. The Torbay Experience
|
|
- Dominick Baker
- 6 years ago
- Views:
Transcription
1 Presentation Background Person centred approach Mrs Smith Vision Service Model & Operational Characteristics Changing cultures between H&SC Leadership across the whole system of care Communication Strategy Measurement & Evidence
2 Delivering Joined-up Care The Torbay Experience Mandy Seymour Chief Executive Torbay and South Devon Health & Care NHS Trust April 2013
3 About Torbay Population of c320,000 Centred around 10 localities in Torbay and Southern Devon Majority of acute patient flows to local DGH South Devon Health Care Trust 37 GP practices 25.2% of Population over 65 years old 8% of Population over 75 years old 4% of Population over 85 years old One Clinical Commissioner for NHS
4 Brief History Torbay Care Trust created December 05. Pilot year 04/05 The PCT was a stable and successful delivering financial surplus and excellent performance History of partnership working Consistency of the senior leaders in the health community. Poor performing Adult Social Care Service One star performing organisation PCT - Kaiser Beacon Site since 2003 culture of collaboration
5 What people told us... Improved access Single Point of Contact Responsive services Wanted to tell their story only once Wanted the people who saw them to talk to each other
6 Social Worker Practice Nurse G.P. District Nurse O.T. Diabetologi st Cardiologist
7
8 Person-centred approach Mrs. Smith vision Clear and simple message Use of patient stories Understanding what added value to Mrs. Smith Engagement of front line teams Clear Objectives
9 Key Objectives Improving access timeliness and information Eliminating buck-passing Simplifying decision-making Increasing efficiency Shortening time from identification of need to service delivery Reducing communication failure
10 Community Service Model 10 Zone Teams defined by GP Practice populations (25k-45k population) Single Point of Contact General management/professional leadership Co-located Multi-Disciplinary Teams Health and Social Care Coordinators Making the right thing to do the easiest thing to do. Intermediate Care 7 days pw/evenings
11
12 Operational Characteristics Single community H&SC record Single Manager with a pooled H&SC budget Decision making moved to the front line Performance focus shared with front line Access to GP records in the Zone H&SC Coordinators on 8 Acute Wards Access to community info on acute wards Yellow Folders for most vulnerable
13 For example, from this 7 stage process GP/District Nurse Social Services Referral Coordinator Service Manager Care Manager Service Manager To this 2 stage process Home Care Manager Broker GP/District Nurse HSCC Broker
14 Health & Social Care Coordinator Role Focal point of referrals to zone team Coordinating response and building relationships Dealing with public and local professionals Ability to set up packages of care Refer complex cases to MDT Seen as significant improvement to GPs Access to hospital systems and some GP systems
15 Clinical Leadership Clinical Cabinet Medical Directors, GPs, Senior Managers Sets out strategic vision for our System of Care Clinical Commissioning Group Strategic Design Groups LTC/MH/Elective/Emergency Admissions Clinical Pathway Groups Speciality Specific Clinical Advisory Group Local GPs and Multi disciplinary Professional Forum driving Quality and Safety
16 Bed Day Usage per 1,000 pop Resulting from Emergency Admissions, patients aged 65 and over Bed days per 1000 population Torbay South West Region
17 South West PCTs Bed Day Usage per 1,000 pop Highest 1281 Devon 977 Torbay 704
18 Impact Minimal delayed discharges from local DGH & fewest excess bed days in south west Lowest non-elective LOS in the southwest & 4th lowest in the country Lowest occupied bed days for >75s patients with 2+ admissions Acute beds reduced from 750 in 1998/99 to 493 in 2010/11 Lowest rate of hospital deaths of any local authority in England at 44.60% - national figure of 58% I/C Access: 25% seen within 3½ hours; further 65% within 5 days. Rapid Equipment Service average 62 mins. Res & nursing home long stay placements reduced by 403 since Feb 06 from 1,298 to 895
19 Our challenge As health care providers To make the right thing to do the easiest thing do
20 Thank you for listening
Tier 4 Review Findings
Tier 4 Review Findings Margaret Murphy 5 November 2014 Commissioning Tier 4 CAMHS Services Following passage of HSC Act responsibility for commissioning tier 4 CAMHS inpatient services and some highly
More informationDischarge to Assess Standards for Greater Manchester
Discharge to Assess Standards for Greater Manchester 1 Contents 1. Introduction... 3 2. Definition of Discharge to Assess... 3 3. Discharge to Assess Pathways... 4 4. Greater Manchester Standards for Discharge
More informationDischarge to Assess Warwickshire Model
Discharge to Assess Warwickshire Model Bie Grobet General Manager Warwickshire Community Services South Warwickshire NHS Foundation Trust Wendy Lane Consultancy Services Director Arden and Greater East
More informationEffective discharge from hospital: the role of communication of home circumstances February 2017
Effective discharge from hospital: the role of communication of home circumstances February 2017 Page 1 of 10 1. Introduction 1.1 Healthwatch Coventry is the independent champion for health and social
More informationSpecialised Services Service Specification. Adult Congenital Heart Disease
Specialised Services Service Specification Adult Congenital Heart Disease Document Author: Executive Lead: Approved by: Issue Date: Review Date: Document No: Specialised Planner Director of Planning Insert
More informationMental Health Crisis Care: The Five Year Forward View. Steven Reid Consultant Psychiatrist, Psychological Medicine CNWL NHS Foundation Trust
Mental Health Crisis Care: The Five Year Forward View Steven Reid Consultant Psychiatrist, Psychological Medicine CNWL NHS Foundation Trust Overview Parity of esteem What are the challenges for people
More informationPresentation to The King s Fund Summit Health and Social Care Integration: Reflections from Northern Ireland Tuesday 1 May 2012 Professor Deirdre
Presentation to The King s Fund Summit Health and Social Care Integration: Reflections from Northern Ireland Tuesday 1 May 2012 Professor Deirdre Heenan Impetus for Integration Significance of health and
More informationSTATISTICAL PRESS NOTICE MONTHLY DELAYED TRANSFERS OF CARE DATA, ENGLAND, SEPTEMBER 2017
STATISTICAL PRESS NOTICE MONTHLY DELAYED TRANSFERS OF CARE DATA, ENGLAND, SEPTEMBER 2017 Main Findings September 2017: Delayed Transfers of Care There were 168,300 total delayed days in September 2017,
More informationInpatient and Community Mental Health Patient Surveys Report written by:
2.2 Report to: Board of Directors Date of Meeting: 30 September 2014 Section: Patient Experience and Quality Report title: Inpatient and Community Mental Health Patient Surveys Report written by: Jane
More informationSTATISTICAL PRESS NOTICE MONTHLY DELAYED TRANSFERS OF CARE DATA, ENGLAND, November 2017
STATISTICAL PRESS NOTICE MONTHLY DELAYED TRANSFERS OF CARE DATA, ENGLAND, November 2017 Main Findings November 2017: Delayed Transfers of Care There were 155,100 total delayed days in November 2017, of
More informationEmergency admissions to hospital: managing the demand
Report by the Comptroller and Auditor General Department of Health Emergency admissions to hospital: managing the demand HC 739 SESSION 2013-14 31 OCTOBER 2013 4 Key facts Emergency admissions to hospital:
More informationJAG Global Ratings Scale Census (GRS) Report: England April 2015
JAG Global Ratings Scale Census (GRS) Report: England April 2015 Contents 1. Introduction... 3 2. Acute sector... 4 3. Community sector... 8 4. Independent sector... 11 2 1. Introduction This report provides
More informationSir John Oldham National Clinical Lead Quality and Productivity NHS England Jan 2010
Sir John Oldham National Clinical Lead Quality and Productivity NHS England Jan 2010 Long term conditions 70% health and social care cost in UK 76% unscheduled admissions 55% GP consultations 93% Medicare
More informationNewton Abbot Locality Development
Newton Abbot Locality Development Newton Abbot Locality Resident population (2013) (population that live in the area) Registered population (2015) (population that are registered to a GP) 50,500 52,300
More informationShetland NHS Board. Board Paper 2017/28
Board Paper 2017/28 Shetland NHS Board Meeting: Paper Title: Shetland NHS Board Capacity and resilience planning - managing safe and effective care across hospital and community services Date: 11 th June
More informationMid and South Essex Success Regime Overview and next steps. Andy Vowles, Programme Director. 18 April 2016
Mid and South Essex Success Regime Overview and next steps Andy Vowles, Programme Director 18 April 2016 What s in this briefing Part 1 overview Background to the Success Regime Action to date The challenge
More informationCOPD SERVICE RE-DESIGN
COPD SERVICE RE-DESIGN Dr Mukesh Singh GP Principal & GPwSI Respiratory Medicine, Horse Fair Practice, Rugeley Clinical Lead LTC & Governing Body member Cannock Chase CCG COPD DRIVERS FOR RE-DESIGN DOH
More informationUse of social care data for impact analysis and risk stratification
Use of social care data for impact analysis and risk stratification Sunderland CCG 29 August 2014 Executive summary Sunderland CCG currently gets access to secondary care and primary care data through
More informationCase Study: Whole Systems Rapid Improvement for Tameside and Glossop Intermediate Care Tier of Services
Case Study: Whole Systems Rapid Improvement for Tameside and Glossop Intermediate Care Tier of Services Key Ideas: Whole Systems, Lean principles, Rapid Improvement Events, Health Sector, NHS, PCT, Local
More informationSuffolk Health and Care Review
Suffolk Health and Care Review Update on Health and Social Care System Redesign and Re-commissioning of GP Out of Hours, 111 and Community Healthcare services An Insight into the Health and Social Care
More informationTackling barriers to integration in Health and Social Care
Viewpoint 69 Tackling barriers to integration in Health and Social Care The drivers for greater integration of health and social care are wellknown: an increasing elderly population, higher demand for
More informationSt Helens Council Home Improvement Agency
St Helens Council Home Improvement Agency Home From Hospital The Impact of HIA Interventions 21 June 2016 Lee Norman Manager Private Sector Housing Services Background to St Helens St Helens in Merseyside
More informationPLYMOUTH MULTI-AGENCY ADULT SAFEGUARDING PATHWAY PROTOCOL
PLYMOUTH MULTI-AGENCY ADULT SAFEGUARDING PATHWAY PROTOCOL Signature Name Position Organisation Carole Burgoyne Keith Perkins Lorna Collingwood- Burke Mandy Cox Greg Dix Geoff Baines Director of People
More informationFuture Hospital Programme: - a Partner perspective
Future Hospital Programme: - a Partner perspective Dr Roger Duckitt Royal College of Physicians Loughborough February 2017 Future hospital timeline Launch of Future Hospital Commission March 2012 Sept
More informationCommissioning a Community IV service
East & outh East England pecialist Pharmacy ervices East of England, London, outh Central & outh East Coast Medicines Use and afety Commissioning a Community IV service East and outh East of England pecialist
More informationVertical integration: who should join up primary and secondary care?
Vertical integration: who should join up primary and secondary care? Summary of ippr seminar 27 th February, 2006 A discussion note by ippr was distributed to participants, along with Monitor s paper on
More informationMemorandum of agreement. The following memorandum of agreement must be used as required by direction 3(b). Memorandum of Agreement
Appendix A Memorandum of agreement The following memorandum of agreement must be used as required by direction 3(b). Memorandum of Agreement Section 256 transfer Reference number: NHSG 001 Title of Scheme:
More informationLocal system reviews. Interim report
Local system reviews Interim report December 2017 The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. We make sure that health and social care services
More informationPlymouth. Local system review report. Background and scope of the local system review. The review team. Health and Wellbeing Board
Plymouth Local system review report Health and Wellbeing Board Date of review: 4-8 December 2017 Background and scope of the local system review This review has been carried out following a request from
More informationNew Model of Care The Southwest Secure Network
New Model of Care The Southwest Secure Network Phase One Pilot Presented by Anne Forbes, Jason Fee and Patrick Neville New Care Models ambition - Patrick Neville The Mental Health Taskforce report set
More informationDo Multi Agency Discharge Events (MADEs) and Stranded Patient reviews have an impact?
NHS England NHS Improvement Healthy London Partnership Do Multi Agency Discharge Events (MADEs) and Stranded Patient reviews have an impact? 13 March 2018 This session will cover 1. What are MADEs and
More informationWelcome to the latest edition of the Accountable Care Network bulletin designed to keep you up to date with integrated care in County Durham.
June 2017 Welcome to the latest edition of the Accountable Care Network bulletin designed to keep you up to date with integrated care in County Durham. In this edition: An update on Teams Around the Patients
More informationSouth East Essex. Discharge to Assess Strategy
South East Essex Discharge to Assess Strategy 2018-2020 Version 3.5 27 th March 2018 Document Control: Revision: Name Date: Version 2.0 Shirley Regan 12 December 2017 Version 2.1 Amendments-Paul 19 December
More informationPHFT Building Voluntary working with the Voluntary Sector. Val Horn :Discharge Services Manager Carol Smith: RC Service Manager Dorset
PHFT Building Voluntary working with the Voluntary Sector Val Horn :Discharge Services Manager Carol Smith: RC Service Manager Dorset WE ARE ALL BUSY! Emergency Attendances Emergency Admissions GP Admissions
More informationSTATISTICAL PRESS NOTICE MONTHLY DELAYED TRANSFERS OF CARE DATA, ENGLAND, January 2018
STATISTICAL PRESS NOTICE MONTHLY DELAYED TRANSFERS OF CARE DATA, ENGLAND, January 2018 Main Findings January 2018: Delayed Transfers of Care There were 152,300 total delayed days in January 2018, of which
More informationA New Model of Urgent and Emergency Mental Health Care
A New Model of Urgent and Emergency Mental Health Care Transforming Urgent Access to Mental Health Services across 7 days & Interfacing with the wider system Dr Paul Brown- Consultant Psychiatrist, Sunderland
More informationThe Newcastle upon Tyne Hospitals NHS Foundation Trust. Procedure for Monitoring of Delayed Transfers of Care
The Newcastle upon Tyne Hospitals NHS Foundation Trust Procedure for Monitoring of Delayed Transfers of Care Version No.: 2.2 Effective From: 17 March 2015 Expiry Date: 17 March 2018 Date Ratified: 25
More informationKeswick House. Profile of Learning Opportunities May 2011 GUIDANCE FOR STUDENTS,
Keswick House Profile of Learning Opportunities May 2011 GUIDANCE FOR STUDENTS, MENTORS(N) AND EDUCATORS(OT) This profile is a comprehensive document, detailing all the learning opportunities available
More informationAdult Discharge Policy
Adult Discharge Policy This document is uncontrolled once printed. Please check on the Trust s Intranet site for the most up to date version. Version: 2 Ratified by: Trust Patient Safety and Quality Committee
More informationQuality Assurance Framework. Powys thb provided and commissioned services Quality and Safety Committee November 2013
Quality Assurance Framework Powys thb provided and commissioned services Quality and Safety Committee November 2013 1 Background Together for Health vision for NHS Wales 6 domains of quality Effectiveness
More informationThe Value of Working in Partnership with Care Homes to Provide a Unique and Sustainable Approach to Malnutrition
The Value of Working in Partnership with Care Homes to Provide a Unique and Sustainable Approach to Malnutrition A presentation delivered by: Vittoria Romano, Registered Dietitian & Catherine Blanchard,
More informationGoverning Body meeting on 13th September 2018
Governing Body meeting on 13th September 2018 Report from the Chair of the Integrated Governance Committee (IGC) Date of Meetings Reported: 9 th August 2018 Key achievements Author: Martin Wilkinson, Chair
More informationFinal Version Simple Guide to the Care Act and Delayed Transfers of Care (DTOC) SIMPLE GUIDE TO THE CARE ACT AND DELAYED TRANSFERS OF CARE (DTOC)
SIMPLE GUIDE TO THE CARE ACT AND DELAYED TRANSFERS OF CARE (DTOC) 1. UNDERPINNING PRINCIPLES Across the whole system, our common aims are to: Improve services for patients by avoiding situations where,
More informationLiaison Service Psychiatry of Old Age, North Tyneside General Hospital Profile of Learning Opportunities
Liaison Service Psychiatry of Old Age, North Tyneside General Hospital Profile of Learning Opportunities DATE LAST UPDATED :- July 2012 by Lynne Harrison and Joanne Leck Contents 1. Area Profile 2. Learning
More informationImpact of an Acute Care at Home Service on Acute Services
Impact of an Acute Care at Home Service on Acute Services Roisin Toner: Assistant Director of Older People and Primary Care Eamon Farrell: Team Manager of Acute Care at Home and Ambulatory Older Persons
More informationThe PCT Guide to Applying the 10 High Impact Changes
The PCT Guide to Applying the 10 High Impact Changes This Guide has been produced by the NHS Modernisation Agency. For further information on the Agency or the 10 High Impact Changes please visit www.modern.nhs.uk
More informationIntegrated Care in North Central London
Integrated Care in North Central London 5 th July 2012 Sylvia Kennedy AD Strategy & Planning Strategic context Many of our frailest and sickest groups receive care in a fragmented and disorganised way
More informationOpen and Honest Care in your Local Hospital
Open and Honest Care in your Local Hospital The Open and Honest Care: Driving Improvement programme aims to support organisations to become more transparent and consistent in publishing safety, experience
More informationBedfordshire & Milton Keynes Healthcare Review
Bedfordshire & Milton Keynes Healthcare Review Stakeholder Forum Wednesday 26 November 2014 Agenda Agenda Welcome, introductions and purpose of this morning s forum Presentation: Key findings from the
More informationDischarge and Transfer of Patients from Hospital Policy Joint Guidance. Version No Review: December 2018
Livewell Southwest and Plymouth Hospitals NHS Trust Discharge and Transfer of Patients from Hospital Policy Joint Guidance Review: December 2018 Notice to staff using a paper copy of this guidance. The
More informationUNIVERSITY HOSPITALS OF MORECAMBE BAY NHS FOUNDATION TRUST BOARD OF DIRECTORS. Emergency Department Progress Report
UNIVERSITY HOSPITALS OF MORECAMBE BAY NHS FOUNDATION TRUST Date of meeting: 27 June Title / Subject: Status Purpose: Report of: Prepared by: BOARD OF DIRECTORS Public To update the Board of actions being
More informationShaping the best mental health care in Manchester
Clinical Transformation Plans Manchester Shaping the best mental health care in Manchester Meeting the needs of our communities Improving Lives OUR SHARED WAY AHEAD... Clinical Service Transformation in
More informationMental Health Crisis Care: Barnsley Summary Report
Mental Health Crisis Care: Barnsley Summary Report Date of local area inspection: 17 & 18 February 2015 Date of publication: June 2015 This inspection was carried out under section 48 of the Health and
More informationNew Care Models for forensic services: Will they improve service user outcomes? Dr Quazi Haque, Executive Medical Director, Elysium Healthcare
New Care Models for forensic services: Will they improve service user outcomes? Dr Quazi Haque, Executive Medical Director, Elysium Healthcare Growth in Beds in High, Medium and Low Secure Timeline Now
More informationPatients Experience of Emergency Admission and Discharge Seven Days a Week
Patients Experience of Emergency Admission and Discharge Seven Days a Week Abstract Purpose: Data from the 2014 Adult Inpatients Survey of acute trusts in England was analysed to review the consistency
More informationNHS North Durham Clinical Commissioning Group. Urgent Care Model of Care
NHS North Durham Clinical Commissioning Group Urgent Care Model of Care What s happening? NHS North Durham Clinical Commissioning Group (CCG) is proposing some changes to the way urgent care services are
More informationMarginal Rate Emergency Threshold. Executive Summary
Part 1 meeting of the Castle Point and Rochford CCG Governing Body held on 29 th September 2016 Agenda item 16 Marginal Rate Emergency Threshold Submitted by: Prepared by: Status: Robert Shaw, Joint Director
More informationHalton. Local system review report Health and Wellbeing Board. Background and scope of the local system review. The review team
Halton Local system review report Health and Wellbeing Board Date of review: 21-25 August 2017 Background and scope of the local system review This review has been carried out following a request from
More informationLearning Briefing The Croydon Hospital Discharge Project
Learning Briefing The Croydon Hospital Discharge Project Croydon Hospital Discharge Project learning briefing 1. Overview The Croydon Hospital Discharge Project (hereafter referred to as the CHDP) is run
More informationHealthwatch Kent - September 2017 Discharge from Hospital in West Kent
Healthwatch Kent - September 2017 Discharge from Hospital in West Kent Foreword We hear from people about their experience of being discharged from hospital all over Kent. We ve recently done a large project
More informationReducing emergency admissions
A picture of the National Audit Office logo Report by the Comptroller and Auditor General Department of Health & Social Care NHS England Reducing emergency admissions HC 833 SESSION 2017 2019 2 MARCH 2018
More informationHaringey Better Care Fund Community Event Let s talk about Staying Well 13 th April Evaluation Report
Haringey Better Care Fund Community Event Let s talk about Staying Well 13 th April 2016 Evaluation Report Approximately 50 participants attended the Haringey Better Care Fund (BCF) Community Event which
More informationNELFT Integrated Adult Care Pathway - Acute and Crisis Care. Asif Bachlani Wellington Makala
NELFT Integrated Adult Care Pathway - Acute and Crisis Care Asif Bachlani Wellington Makala Introductions Dr Asif Bachlani Consultant Psychiatrist B&D Access, Assessment and Brief Intervention Team Associate
More informationPatient survey report Outpatient Department Survey 2009 Airedale NHS Trust
Patient survey report 2009 Outpatient Department Survey 2009 The national Outpatient Department Survey 2009 was designed, developed and co-ordinated by the Acute Surveys Co-ordination Centre for the NHS
More informationHUMBER MENTAL HEALTH TEACHING NHS TRUST CONSULTATION ON THE EAST RIDING DIVISION PROPOSED RESTRUCTURE AND SERVICE RE-DESIGN
Rationale for Change HUMBER MENTAL HEALTH TEACHING NHS TRUST CONSULTATION ON THE EAST RIDING DIVISION PROPOSED RESTRUCTURE AND SERVICE RE-DESIGN 23 rd FEBRUARY 2007 The three divisions in the Trust were
More informationSummary Annual Report 2017/18
Summary Annual Report 2017/18 Reporting back Guy s and St Thomas has, once again, performed well both operationally and financially, despite a challenging year which has seen unprecedented demand on our
More informationA Model of Urgent and Emergency Mental Health Care
A Model of Urgent and Emergency Mental Health Care Transforming Urgent Access to Mental Health Services across 7 days & Interfacing with the wider system Kate Chartres, Nurse Consultant, Psychiatric Liaison,
More informationMental Health Crisis Pathway Analysis
Mental Health Crisis Pathway Analysis Contents Data sources Executive summary Mental health benchmarking project (Provider) Access Referrals Caseload Activity Workforce Finance Quality Urgent care benchmarking
More informationSevern & Peninsula Major Trauma Networks
Severn & Peninsula Major Trauma Networks Paediatric Major Trauma Centre Acceptance Policy May 2014, V3 REVIEW DISTRIBUTION APPROVAL/ADOPTED 6 months after formal approval and then annually Severn major
More informationSurvey of adult inpatients in the NHS, Care Quality Commission comparing results between national surveys from 2009 to 2010
Royal United Hospital, Bath, NHS Trust Survey of adult inpatients in the NHS, Care Quality Commission comparing results between national surveys from 2009 to 2010 Please find below charts comparing the
More informationMain body of report Integrating health and care services in Norfolk and Waveney
Item 18.73a ii Norfolk and Waveney Sustainability and Transformation Plan Update for governing bodies and trust boards September 2018 Purpose of report The purpose of this paper is to update members of
More informationSubmitted to: NHS West Norfolk CCG Governing Body, 24 September 2015
Agenda Item: 12.2 Subject: Presented by: Continuing Health Care Pathway Proposal Dr Sue Crossman, Chief Officer Submitted to: NHS West Norfolk CCG Governing Body, 24 September 2015 Purpose of Paper: Decision
More informationNHS performance statistics
NHS performance statistics Published: 14 th December 217 Geography: England Official Statistics This monthly release aims to provide users with an overview of NHS performance statistics in key areas. Official
More informationHERTFORDSHIRE COMMUNITY NHS TRUST INTERMEDIATE CARE SERVICE UPDATE WINDMILL HOUSE MAY 2011
HERTFORDSHIRE COMMUNITY NHS TRUST INTERMEDIATE CARE SERVICE UPDATE WINDMILL HOUSE MAY 2011 1. Purpose This paper provides an update on the outcome of the consultation to re-provide Intermediate Care Services
More informationNHS Portsmouth CCG 2013/14 Contract Agreements Summary. Michelle Spandley Deputy Chief Finance Officer May Improving health services
NHS Portsmouth CCG 2013/14 Contract Agreements Summary Michelle Spandley Deputy Chief Finance Officer May 2013 Contents Contracts Summary Portsmouth Hospitals NHS Trust Solent NHS Trust South Central Ambulance
More informationOn behalf of COMMIT Team
Dr Rashmi Sharma & Dr Achyut Guleri On behalf of COMMIT Team Quality Safety People Delivery Environment Cost Consultant Microbiologist Clinical Director- Laboratory Medicine, Blackpool Teaching Hospitals
More informationSTANDARD OPERATING PROCEDURE. Delayed Transfer of Care Northamptonshire
STANDARD OPERATING PROCEDURE. Delayed Transfer of Care Northamptonshire STANDARD OPERATING PROCEDURE 1. Introduction The purpose of this protocol is to ensure accurate recording of Delayed Transfers of
More informationAdult and Community Services Overview Committee
Page 1 Delayed Transfer of Care Adult and Community Services Overview Committee 9 Date of Meeting 20 January 2016 Officer Director for Adult & Community Services Subject of Report Delayed Transfers of
More informationDRAFT BUSINESS PLAN AND CORPORATE OBJECTIVES 2017/8
DRAFT BUSINESS PLAN AND CORPORATE OBJECTIVES 2017/8 West London Clinical Commissioning Group This document sets out a clear set of plans and priorities for 2017/18 reflecting West London CCGs ambition
More informationIntegrated Care theme / Long Term Conditions priority
Integrated Care theme / Long Term Conditions priority Professor Ruth Chambers OBE Clinical lead for LTC priority/clinical lead for Flo telehealth exemplar of Integrated Care WMAHSN Integrated Care & other
More informationMilton Keynes CCG Strategic Plan
Milton Keynes CCG Strategic Plan 2012-2015 Introduction Milton Keynes CCG is responsible for planning the delivery of health care for its population and this document sets out our goals over the next three
More informationNHS operational productivity: unwarranted variations Mental health services Community health services Lord Carter 24 May 2018
NHS operational productivity: unwarranted variations Mental health services Community health services Lord Carter 24 May 2018 Ann Jacklin Professional Pharmacy Advisor Mental health & Community services
More informationKingston Clinical Commissioning Group. NHS 111 Service Specification
Kingston Clinical Commissioning Group NHS 111 Service Specification 1 Contents 1. Introduction 2. Local Overview 3. Directory of Services 4. GP Out of Hours 5. Governance 6. NHS 111 Service Specification
More informationIntegrated heart failure service working across the hospital and the community
Integrated heart failure service working across the hospital and the community Lynne Ruddick Professional Lead (South) British Heart Foundation 31st October 2017 Heart Failure is an epidemic. NICE has
More informationRapid Response. Crisis Team. Anne Williams Alison Dalley
Rapid Response Health and Social Care Health and Social Care Crisis Team Anne Williams Alison Dalley Salford the context Population 220,000 Long history of joint working across Council/PCT Provide range
More informationTeesside University Pre-registration Nursing Programme Service Improvement Placement Information Booklet for Students (1209 onwards)
Teesside University Pre-registration Nursing Programme Service Improvement Placement Information Booklet for Students (1209 onwards) Year three/stage three placement information: All Fields During the
More informationHarmoni: The TeleHealth Perspective from a 111 and Out of Hours (OOH) provider
Harmoni: The TeleHealth Perspective from a 111 and Out of Hours (OOH) provider Tuesday 26 th June 2012 Steve Turner Director of Acquisitions and Strategy Harmoni Overview Harmoni are leading independent
More informationWestminster Partnership Board for Health and Care. 21 February pm pm Room 5.3 at 15 Marylebone Road
Westminster Partnership Board for Health and Care 21 February 2018 4.30pm - 6.00pm Room 5.3 at 15 Marylebone Road Agenda Item # Item and discussion points Lead Papers Timing 1 Preliminary business Welcome
More informationResponding to a risk or priority in an area 1. Partnership working to deliver health and social care in Cornwall
Responding to a risk or priority in an area 1 Partnership working to deliver health and social care in Cornwall October 2017 Contents Introduction... 3 Scope and activity... 4 Framework... 5 Key findings...
More informationOperational Plan 2017/ /19 Dartford and Gravesham NHS Trust
Operational Plan 2017/18-2018/19 Dartford and Gravesham NHS Trust Page 1 of 5 Introduction Our Family, caring for yours defines our purpose as an organisation. This captures the approach taken by our teams
More informationEmergency Care Network Capacity Management and Escalation Plan Action Cards December 2009 December 2010
Coventry and Warwickshire Emergency Care Network Emergency Care Network Capacity Management and Escalation Plan Action Cards December 2009 December 2010 This aim of this plan is to provide a high level
More informationAccident & Emergency Clinical Quality Indicators
These indicators were introduced in April 2011 to present a comprehensive and balanced view of the care delivered by A&E departments. They are designed to accurately reflect the experience and safety of
More informationAmbulatory Emergency Care The Logical Way to Go
Ambulatory Emergency Care The Logical Way to Go Ambulatory Emergency Care The Logical Way to Go The Queens Medical Centre (QMC) is part of the Nottingham University Hospitals NHS Trust, one of the largest
More informationMental Health: What The Data Tells Us. Stephen Watkins and Zoë Page
1 Mental Health: What The Data Tells Us Stephen Watkins and Zoë Page Overview NHS Benchmarking Network Acute pathway Community based care Workforce Economics Discussion points NHS Benchmarking Network
More information1. Roles & Responsibilities of the LMC and 2. Current Political Scene. Dr Peter Graves Chief Executive Beds & Herts LMC Ltd
1. Roles & Responsibilities of the LMC and 2. Current Political Scene Dr Peter Graves Chief Executive Beds & Herts LMC Ltd Learning objectives The LMC who we are and what we do The current political scene
More informationThe Pharmacist in Primary Care An Introduction. Project Report Executive summary
The Pharmacist in Primary Care An Introduction Project Report Executive summary Professor John Campbell, Mark Healey, Dr Laura Sims, Dr Anna Sansom, Dr Jo Butterworth Overview An NHS Education South West
More informationPatient survey report Survey of people who use community mental health services gether NHS Foundation Trust
Patient survey report 2014 Survey of people who use community mental health services 2014 National NHS patient survey programme Survey of people who use community mental health services 2014 The Care
More informationPaignton and Brixham Locality Development
Paignton and Brixham Locality Development Contents Population Pressures Slide 2 Current Use of Services Slide 11 Financial Pressures Slide 15 The Case for Change Slide 20 Into the Future Slide 23 How to
More informationJOB DESCRIPTION. The post holder will take a key role in leading and developing the Stroke specialist nursing service across the organisation.
JOB DESCRIPTION Job Title Advanced Nurse Practitioner for Stroke Salary Scale BAND 7 DIRECTORATE Elderly PROFESSIONALLY RESPONSIBLE TO: Matron MANAGERIALLY ACCOUNTABLE TO: Matron JOB SUMMARY The post holder
More informationUnscheduled care Urgent and Emergency Care
Unscheduled care Urgent and Emergency Care Professor Derek Bell Acute Medicine Director NIHR CLAHRC for NW London Imperial College London Chelsea and Westminster Hospital Value as the overarching, unifying
More information