We ll take care of i t. The only answer that counts.
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- Silvia Watkins
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1 Q U A L I T Y C A R E S O L U T I O N S We ll take care of i t. The only answer that counts.
2 Service. Service. Service. The New Adage Everyone says it, few deliver. How hard is it? Answer the phone, determine the need, and take care of it. With just one phone call or you can schedule all of your ancillary healthcare needs. You ll find all the support you need, anywhere you need it, to speed the recovery of your injured worker. From decision makers to the recovering patient, it s the only answer that counts. We ll take care of it. Direct Contact No telephone tag or voice system chains. Proficient Staff No lengthy explanations for inexperienced operators. Ready Supplies, Timely Delivery No back orders or delays. Why Choose Orchid Medical? Orchid Medical manages the complex details of patient care and recovery with an extraordinary level of efficiency and the highest standard of excellence. From routine supplies and equipment to state-of-the-art prosthetics, we deliver the products and services that will expedite successful outcomes for your injured workers. Time The Perpetual Standard Trendy jargon can t replace the reality that time saved is money saved. Reduced contacts, increased product availability and nationwide coverage by knowledgeable, responsive staff assure the best use of time and the highest level of cost containment. That s the kind of practical service that will impact your bottom line, and it s the kind of quality medical care that will speed your injured worker s return to health, work and life. Fingertip Reporting for Business Performance Our exclusive reporting system delivers the precise information you need in the format you want. Specifically designed for claims tracking and management, OMNI (Orchid Medical Network Integration) is versatile, powerful and readily adapts to your business model. Customized reporting and secure, full-time access enable you to effectively analyze and make the decisions that improve business performance. Custom Fit Track workloads, cost savings, turnaround time; widely variable sorting by order type, physician, adjuster, case manager, branch office you choose. Live Web Access Log in, submit and track orders, retrieve documents (reports, progress notes, delivery tickets, invoices) for current and past assignments. Data Exchange Customize OMNI to interact with your company s system to achieve electronic billing and submission of assignments a valuable savings in time and paper.
3 Medical Products When and Where You Need Them Orchid Medical wants your injured worker to have the full range of therapeutic and mobility products to promote rapid recovery and maximum accessibility. From TENS Units and custom wheelchairs to complex orthotic and prosthetic devices, every product we offer has a twofold purpose: Speedy recovery, convenience and comfort for your injured worker. Comprehensive and cost-effective network of products for clients. Electrotherapy Products Bone Growth Stimulators Muscle Stimulators TENS Units Other Specialty Items Mobility Products Automobile Lifts Canes Crutches Custom Wheelchairs Patient Lifts - Home Modifications Ramps Scooters Shower Seats Orthotics & Prosthetic Products & Services One of the first to bring bionic technology to our industry, Orchid Medical offers skillful service and selection through hundreds of board-certified professionals in all 50 states. Custom and Off-the-shelf Orthotics Bionic Technology High-tech Prosthetics Specialist Evaluation, Selection, Fitting, Adjustment and Training
4 Medical Services Across-the-Board Medical Services & Solutions Diagnosis, therapy, care and comfort Returning your injured worker to health is the overriding goal of Orchid Medical. From diagnostic imaging solutions to inclusive home health services, we support the complete personal care and recovery management for your injured workers. We take pride in delivering exceptional service and detailed patient training for all products and services. Home Health Services Certified nursing and care coordination staff Catastrophic care Physical therapy Home health aides Speech therapy LPN s IV therapy Drug compounding Pain management Diagnostic Imaging MRI - magnetic resonance imaging CT Scan - computed tomography 48-hour results reduce cost of claims Physical Therapy Services Physical Therapy Occupational Therapy Functional Capacity Exams Work Hardening Therapeutic management to control over-utilization and impact cost Transportation & Translation Services Over 7,000 ATA certified providers Interpretation by a network of over 3000 translators Over 200 languages Ambulatory critical care, Advanced Life Support Ambulance, Basic Life Support Ambulance, and Air Ambulance Stretchers Nationwide service
5 Custom Client Reporting Track workloads, cost savings and turnaround time with a broad selection of variables. Adjuster Assignment Status Branch Office Case Manager Employer Physician Vendor Client-defined Variables SM What is OMNI? The information you want in the format you need. Complete and accurate information drives the expedient business decisions that make the difference between profit and loss. We developed our proprietary reporting system to minimize hassle and maximize your ability to make those decisions. Live Web Access Secure log in, submit and track orders and retrieve current and past documents. Delivery Tickets Invoices Progress Notes Reports Data Exchange Customize OMNI SM to interact with your system to save paperwork, time and money. Add electronic billing and electronic submission of assignments. Improve analysis and business performance.
6 Orchid Medical delivers client support with a clear, get-down-to-business approach. Injured workers need to return to health and work. Your business needs diverse services and detailed cost control to accomplish that goal. Orchid Medical is your link between caring support and business efficiency. Service, Performance and Clear Communication The foundation that drives our value and customer satisfaction. Through the entire chain of care for recovering workers, dedicated customer service offers the greatest opportunity for speedy recovery and reduced compensation costs. Start with direct phone contact and clear communication with trained staff. Access our nationwide network of medical services and products. Take advantage of effective negotiations for the lowest prices available. Add customized reporting to improve your business performance. The end result? Premium service, accelerated recovery and bottom-line results. We ll take care of i t. The only answer that counts.
7 We ll take care of i t. The only answer that counts. From the outset, we ve mastered business simple with a balance of service, technology, pricing and convenience. What that means for top management is comprehensive reporting, effective cost control and the kind of customer satisfaction that drives profits and grows your business. DME allmedicalsupplies prosthetics&orthotics homehealthservices physicaltherapy diagnosticimaging transportation/translation
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