None. Signalled: follow-up on Points to be addressed in Care of under 18s. At inspection
|
|
- Charlotte Burke
- 6 years ago
- Views:
Transcription
1 Spot check report Organisation name Bristol Language Centre (BLC) Inspection date 10 February 2015 BACKGROUND Organisation profile Inspection history First inspection 2006 Dates/details Last full inspection July 2014 Subsequent spot check (if applicable) Subsequent supplementary check (if applicable) Subsequent interim visit (if applicable) Other related schools / centres /affiliates Other related non-accredited activities (in brief) at this centre Current accreditation status and reason for spot check Current accredited status Accredited Reason for spot check Signalled: follow-up on Points to be addressed in Care of under 18s Premises profile Address of main site Details of any additional sites in use at the time of the inspection Details of any additional sites not in use at the time of the inspection Sites inspected 3 Portwall Lane, Redcliffe, Bristol BS1 6NB Main site Student and staff profile Total ELT/ESOL student numbers (FT + PT) 51 Minimum age (including closed group or vacation) At inspection 16 years (at the time of this spot check: one 15 year-old was studying 1:1) In peak week July (total adults and juniors) Adults: 16 years Juniors: 13 years Adults: 24 years (average) Typical age range 24 years (average) Juniors: 15 years (average) Adults: 4 weeks Typical length of stay 9 weeks Juniors: 2 weeks Variety of nationalities. Largest 20 nationalities. language groups were as follows: Predominant nationalities Largest language Adults: Russian, Italian group: Spanish Juniors: Spanish Total number of teachers on eligible ELT courses 6 15 Total number of administrative/ancillary staff 3
2 INTRODUCTION Background Bristol Language Centre (BLC) was last inspected in July The ASAC awarded continued accreditation but expressed concern over the care of under 18s. The school was asked to submit evidence by 15 December 2014 that the issues concerning the care of under 18s had been addressed. They were also informed that a spot check would take place in early Preparation Two inspectors were asked to carry out this spot check, one of whom had been the reporting inspector on the July 2014 inspection. They received relevant papers from the Accreditation Unit but had no prior contact with the school. Programme and persons present The spot check took place on Tuesday 10 February. The inspectors arrived at 9.02 and left at The visit included discussions with the director and the team leader, a scrutiny of relevant documentation, and a brief meeting with the director of studies (DOS) and teachers. FINDINGS The focus of the visit was the care of under 18s, and the inspectors also checked on some of the other Points to be addressed from the July inspection. There have been no major changes in staffing since July The team leader is still responsible for the care of under 18s. The ADOS who was in post in July is on maternity leave and an acting ADOS has been appointed. The courses offered have not changed, and a part-time course has just been introduced in the evenings. There have been no major changes in premises or academic resources. The team leader sent an action plan relating to the care of under 18s to the Accreditation Unit in December. This was sent to the inspectors in January together with some other documents which the team leader had started working on. She gave the inspectors further draft documents during the spot check. The inspectors' findings in relation to the care of under 18s are summarised in the section below. Care of under 18s Criteria Not met Met Strength C1 Safeguarding policy C2 Guidance and training C3 Publicity See comments C4 Recruitment materials C5 Suitability checks C6 Safety and supervision C7 Accommodation C8 Contact arrangements Comments The school runs a junior summer programme for year olds. 16 and 17 year olds are also enrolled yearround onto the adult courses. At the time of this spot check visit, there was one 16 year old, one 17 year old, and, exceptionally, one 15 year-old who was having one-to-one tuition. She travelled to and from the school each day with her brother, who is also studying in the school, and was living with her father who accompanied her throughout her stay in Bristol. C1 The team leader has been working on revising the safeguarding policy and she showed the most recent draft to the inspectors. Although it is clear that some work has taken place on revising the policy, it has not yet been finalised and therefore cannot be implemented. The inspectors advised that the team leader should finish it as soon as possible so that she can implement it as required in C2.
3 C2 The team leader reported that she was planning to train staff and hosts as soon as the policy has been finalised. However, the criterion is still not met as this training has not yet taken place. The inspectors suggested that it would also be helpful to ask staff and hosts to complete online Level 1 training. The team leader said that she was looking into Stage 2 training for herself. The draft safeguarding policy has been placed in the staff handbook on the server, but teachers had not been notified of this. The team leader had been planning to begin training staff and informing hosts just before the start of the junior summer course. However, the inspectors advised her of the need to implement the training as soon as possible because of the under 18s currently in school. Group leaders and activity leaders will need appropriate training when they take up their responsibilities in the summer. An agreement has been drawn up for group leaders, but has not yet been used as the first group will not arrive until June. C3 Although parents and students are given information at the time of enrolment about the level of support given to students under 18, the provision is not described in sufficient detail in the publicity. However, it is made clear that students under the age of 18 can only enrol on adult courses after parents have signed a consent form. In the action plan, the team leader stated that the new welfare section of the website would be launched in January However, this has not yet happened: there is no description of the level of care in either the brochure or the website, and the old 2014 safeguarding policy still appears on the website. The information available to parents/guardians before enrolment needs to make clear the level of care and support offered to under 18s, and needs to differentiate between those enrolled on the junior course and the 16 and 17 year olds recruited on the adult year-round courses. C5 All staff and homestay hosts are required to have appropriate suitability checks. In addition, all people over 18 living in homestays are required to sign a declaration stating that they are not unsuitable to be in the same home as under 18s. This criterion was not met at the July inspection because agents had not been informed of the need to carry out safeguarding checks on group leaders. This has now been addressed in that the new agreements with agents include this requirement. Group leaders will also be asked to confirm that checks have taken place. However, as noted above, the first booked group will not arrive until June. C6 Students on junior courses have a full programme of classes and activities, with very little time when they are not accompanied by a responsible adult. Parental consent is sought if students wish to shop independently. Parents of students aged under 18 on adult courses sign a consent form which describes the rules and curfew times. The inspectors suggested that it would be helpful to have different versions of the parental consent form for students on junior courses and for 16 and 17 year olds enrolled on the adult courses. C7 All students under 18 are required to live in homestays and there are curfew times and additional rules, made known to activity leaders, homestay hosts, parents and students. The register of hosts for under 18s has not yet been confirmed. Guidelines for hosts have not yet been finalised. The new draft parental consent form includes a statement that they agree to their children buying their own lunch. The inspectors suggested that the consent form should be differentiated for under 18s on junior courses and those studying on the year-round adult courses. They suggested that parents should be asked to indicate their agreement to their 16 and 17 year olds studying in class with adult students, and their understanding of the fact that the school does not offer supervision. Care of under 18s summary The section standard is met overall. Although a number of improvements have been made since the 2014 inspection, the revised safeguarding policy is still in draft form. It has not yet been implemented with all adults who come into contact with under 18s. Publicity does not make clear the level of care and support offered to under 18s, on junior and adult courses. The register of hosts for under 18s has not yet been confirmed, and guidelines for hosts have not yet been finalised. POINTS TO BE ADDRESSED Other points to be addressed from the previous inspection report with comments (in bold) to indicate how far these have been addressed. Management M4 There was one instance of a lack of communication which came to light during the inspection. An under 18 year old was staying in accommodation as an au pair and staff responsible for student welfare were not aware of this. The inspectors were told that this was a one-off incident which has not happened again. M14 The attendance policy for adults is more relaxed than for juniors, and needs to be tightened up for pastoral and pedagogic reasons as well as for visa compliance. The inspectors were told that the attendance policy has been tightened up, and that any absences are notified on a daily basis. Teachers told the inspectors that under 18s are identified on registers and that they report the late arrival or non-attendance of any under 18s immediately. M29 The publicity includes a reference to a junior residence being 'accredited by the British Council'.
4 The residence is no longer used. The British Council logo, rather than the Accreditation marque, is used on some documents such as the Staff Handbook. Both these points have been addressed: the junior residence will be used again in the summer but the reference to accreditation by the British Council has been removed. The British Council logo is no longer used. Resources and environment. Teaching and learning T23 There were occasional instances of inaccurate use of language, in particular in collocations, sounds and word stress. T24 Occasionally teachers spoke rather too quickly. T27 Whiteboard use was variable. More could be done to exploit the wall space. T28 Vocabulary teaching was variable and sometimes relied on an explanation or a definition rather than being put into a context. Not much pronunciation work was seen in the adult classes. The inspectors did not carry out any classroom observations. Welfare and student services W4 There is insufficient information, in language accessible to students (particularly younger students and those with a lower level of English), which explains what bullying is and what students should do if they feel they are the victims of bullying/abuse. The team leader said that she was still working on the best way of conveying the concept of 'bullying'. W9 One of the rooms in the homestays visited was very small with little storage space (no hanging space) and no study table. Three out of the five rooms visited in the two homestays did not have study tables although the school publicises single room, with desk available for study. Towels are not provided in the residential accommodation. The arrangements for the weekly change of bed linen in Elephant House are not clear. Towels are not provided; sheets are provided but not laundered. The team leader is in the process of re-visiting hosts to ensure that they all meet Scheme requirements. It is now made clear to students that towels are not provided in residential accommodation, and that they will be responsible for laundering their bed linen. There are 130 hosts, about 60 of whom are due to be visited in W12 There was evidence that some homestay details were not up-to-date. See the comment at W9. W17 Hosts had not been informed by the school of their legal requirement to conduct a fire risk assessment. See the comment at W9: the team leader is in the process of re-visiting hosts and during the re-visits, hosts are informed about the need to carry out a fire risk assessment. However, the school needs to ensure that all hosts on the register are informed immediately about the importance of carrying out risk assessments. The first monthly newsletter to hosts was sent out in January. Although currently not very detailed, the newsletter has the potential to become a useful means of communication with hosts. W23 At Elephant House the warden (who is not always in the residence when students are in the house) is not first aid trained. It is not clear whether the students (most of whom are young adults) are informed about action to take in case of a medical emergency. The new warden is first aid trained. W24 Insufficient information is given about the implications of students making their own accommodation arrangements and about the advice available in case of difficulties. There is some information available about making independent accommodation arrangements, but the inspectors suggested that it would be helpful to produce a hand-out to give students. CONCLUSIONS Although the school provided an action plan in December 2014, as requested, the plan has not yet been fully implemented and some aspects of the care of under 18s remain to be addressed. RECOMMENDATION The next inspection falls due in In view of the unsatisfactory findings, the Accreditation Unit should write to request that evidence be provided within three months to demonstrate that the PTBA in Care of under 18s have been addressed. A further spot check should be carried out.
5 PUBLISHABLE STATEMENT Changes to publishable statement No changes need to be made to the publishable statement. Publishable statement The British Council inspected and accredited Bristol Language Centre (BLC) in July The Accreditation Scheme assesses the standards of management, resources and premises, teaching, welfare and care of under 18s and accredits organisations which meet the overall standard in each area inspected (see for details). This private language school offers courses in general English for adults (16+) and for closed groups of under 18s, and vacation courses for under 18s. Strengths were noted in the areas of quality assurance, premises and facilities, learner management, and leisure opportunities. The inspection report stated that the organisation met the standards of the Scheme. Points to be addressed outstanding from the previous inspection(s) or arising from this visit Classroom observation T23, T24, T27, T28 The inspectors did not carry out any classroom observations. Welfare and student services W4 The team leader said that she was still working on the best way of conveying the concept of 'bullying'. W9 The team leader is in the process of re-visiting hosts to ensure that they all meet Scheme requirements. Care of under 18s C1 The safeguarding policy has not been finalised and implemented. C2 There has been no training of staff, and hosts have not been informed. Group leaders and activity leaders will need appropriate training when they take up their responsibilities. C3 There is no description of the level of support given to students under 18 in either the brochure or the website, and the old 2014 safeguarding policy still appears on the website. C7 The register of hosts for under 18s has not yet been confirmed. Guidelines for hosts have not yet been finalised. The new draft parental consent form does not differentiate between under 18s on junior courses and those studying on the year-round adult courses.
DRAFT FOR CONSULTATION
DRAFT FOR CONSULTATION Code of Practice for Pastoral Care of International Contents Part 1 Introduction Page 1 Introduction 3 2 Commencement 3 3 Previous version revoked replaced 3 4 Code is legislative
More informationCODE OF PRACTICE 2016
ENGLISH 2016/57 Part 1 cl 6 CODE OF PRACTICE 2016 EDUCATION (PASTORAL CARE OF INTERNATIONAL STUDENTS) CODE OF PRACTICE 2016 Part 1 cl 6 2016/57 EDUCATION (PASTORAL CARE OF INTERNATIONAL STUDENTS) CODE
More informationBonnington Nursing Home Care Home Service Adults 205 / 207 Ferry Road Edinburgh EH6 4NN
Bonnington Nursing Home Care Home Service Adults 205 / 207 Ferry Road Edinburgh EH6 4NN Inspected by: Averil Blair Linda Paterson Type of inspection: Unannounced Inspection completed on: 9 June 2011 Contents
More informationShort Course Provider (SCP) Candidacy / Stage 2 Inspection
BRITISH ACCREDITATION COUNCIL INSPECTION REPORT Short Course Provider (SCP) Candidacy / Stage 2 Inspection PROVIDER: ADDRESS: Bruton Lloyd 43 Berkeley Square London W1J 5AP HEAD OF PROVIDER: Anna Kunitsyna
More informationDiversity and Choice. ABLS Inspection Handbook. Quality Assured English Language Providers. Approved for UK Visas
Diversity and Choice Quality Assured English Language Providers ABLS Inspection Handbook 2018 Approved for UK Visas and Immigration Contents Mission statement 3 Aims of accreditation Providers of Student
More informationCAIR Scotland Care Home Service Care Home Service Children and Young People CAIR Scotland Intensive Support Service 27 Glenclova Terrace Forfar DD8
CAIR Scotland Care Home Service Care Home Service Children and Young People CAIR Scotland Intensive Support Service 27 Glenclova Terrace Forfar DD8 1NR Inspected by: Linda Paterson Type of inspection:
More informationClient Charter C10. IH schools must display this Client Charter in a prominent position visible to staff, clients and the general public.
Client Charter C1 IH schools are committed to providing opportunities for language study in a learning environment of high quality and within a clearly organised curriculum framework. C2 C3 C4 C5 C6 C7
More informationDOMICILIARY CARE AGENCY
DOMICILIARY CARE AGENCY Lifeline Homecare Limited Courtleigh Westbury Leigh Westbury Wiltshire BA13 3TA Lead Inspector Elaine Barber Unannounced Inspection 15th and 18 th September 2008 10:35 Lifeline
More informationIndependent Home Care Team
Independent Homecare Team Limited Independent Home Care Team Inspection report 405A Footscray Road New Eltham London SE9 3UL Tel: 02037748870 Date of inspection visit: 22 March 2016 Date of publication:
More informationDIAL Network Housing Support Service 9 Queens Terrace Ayr KA7 1DU Telephone:
DIAL Network Housing Support Service 9 Queens Terrace Ayr KA7 1DU Telephone: 01292 618313 Inspected by: Amanda Cross Type of inspection: Unannounced Inspection completed on: 16 July 2013 Contents Page
More informationLittle Flowers Nursery Ltd Day Care of Children 46 Glebe Street Renfrew PA4 8UA
Little Flowers Nursery Ltd Day Care of Children 46 Glebe Street Renfrew PA4 8UA Inspected by: Maggie West Type of inspection: Unannounced Inspection completed on: 23 June 2011 46 Glebe Street Renfrew PA4
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Future Babies Ltd 48 London Street, Reading, RG1 4SQ Tel: 01189585050
More informationLibra Domiciliary Care Ltd
Libra Domiciliary Care Ltd Libra Domiciliary Care Ltd Inspection report 23-31 Vittoria Street Birmingham West Midlands B1 3ND Tel: 01212368822 Date of inspection visit: 01 August 2017 08 August 2017 Date
More informationBrookfield Nursing Home
Brookfield Care Agency Limited Brookfield Nursing Home Inspection report Grange Road West Kirby Wirral Merseyside CH48 4EQ Date of inspection visit: 11 July 2017 Date of publication: 09 August 2017 Tel:
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Soma Healthcare (East London) 17 Beaufort Court, Admiral Way,
More informationReport of an inspection of a Designated Centre for Disabilities (Adults)
Report of an inspection of a Designated Centre for Disabilities (Adults) Name of designated centre: Name of provider: Address of centre: Jeddiah Health Service Executive Sligo Type of inspection: Unannounced
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Glenside Residential Care Home 179-181 Weedon Road, Northampton,
More informationEducational Visit - checklist To be read with DCC Outdoor Education, Visits and Off-Site Activities Health & Safety Policy - Devon County Council
Educational Visit - checklist To be read with DCC Outdoor Education, Visits and Off-Site Activities Health & Safety Policy - Devon County Council Adopted by Governors Sue Haywood Date 31.01.13 Review Date
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Caremark (Cheshire West and Chester) 123 Station Road, Ellesmere
More informationReport of an inspection of a Designated Centre for Disabilities (Adults)
Report of an inspection of a Designated Centre for Disabilities (Adults) Name of designated Grattan Lodge centre: Name of provider: St Michael's House Address of centre: Dublin 13 Type of inspection: Announced
More informationEvoke Home Care. Mr Roger Henry Pickford. Overall rating for this service. Inspection report. Ratings. Inadequate
Mr Roger Henry Pickford Evoke Home Care Inspection report 7 Passage Road Westbury-on-Trym Bristol BS9 3HN Tel: 01173774225 Website: www.surecarebristol.co.uk Date of inspection visit: 21 September 2017
More informationFordingbridge. Hearts At Home Care Limited. Overall rating for this service. Inspection report. Ratings. Requires Improvement
Hearts At Home Care Limited Fordingbridge Inspection report 54 Avon Meade Fordingbridge Hampshire SP6 1QR Tel: 01425657329 Website: www.heartsathomecare.co.uk Date of inspection visit: 25 July 2017 26
More informationPeterborough Office. Select Support Partnerships Ltd. Overall rating for this service. Inspection report. Ratings. Requires Improvement
Select Support Partnerships Ltd Peterborough Office Inspection report Workspace House 28/29 Maxwell Road Peterborough Cambridgeshire PE2 7JE Tel: 01733396160 Date of inspection visit: 14 June 2017 19 June
More informationShaw Community Services - Edinburgh Support Service Care at Home Unit 5 Newington Business Centre Dalkeith Road Mews Edinburgh EH16 5DU Telephone:
Shaw Community Services - Edinburgh Support Service Care at Home Unit 5 Newington Business Centre Dalkeith Road Mews Edinburgh EH16 5DU Telephone: 01316629226 Inspected by: David Todd Type of inspection:
More informationAction required: To agree the process by which Governors will meet with the inspection team.
Airedale NHS Foundation Trust Council of Governors: 28 th January 2016 Title: CQC Inspection Briefing Author: Jane Downes, Company Secretary As you will be aware, the Care Quality Commission ( CQC ) have
More informationMill Lane Manor Nursing Home. Naas, Co Kildare. Type of centre: Private Voluntary Public
Health Information and Quality Authority Social Services Inspectorate Inspection report Designated centres for older people Centre name: Mill Lane Manor Nursing Home Centre ID: 0066 Centre address: Sallins
More informationRegistration and Inspection Service
Registration and Inspection Service Children s Residential Centre Centre ID number: 035 Year: 2018 Lead inspector: John Laste Registration and Inspection Services Tusla - Child and Family Agency Units
More informationCrest Healthcare Limited - 10 Oak Tree Lane
Crest Healthcare Limited Crest Healthcare Limited - 10 Oak Tree Lane Inspection report Selly Oak Birmingham West Midlands B29 6HX Tel: 01214141173 Website: www.cresthealthcare.co.uk Date of inspection
More informationHighland Care Agency Ltd Nurse Agency 219 Colinton Road Edinburgh EH14 1DJ
Highland Care Agency Ltd Nurse Agency 219 Colinton Road Edinburgh EH14 1DJ Type of inspection: Unannounced Inspection completed on: 30 April 2015 Contents Page No Summary 3 1 About the service we inspected
More informationHansel Day Services Support Service Without Care at Home Hansel Alliance, Hansel Village Broad Meadows Symington Kilmarnock KA1 5PU Telephone: 01563
Hansel Day Services Support Service Without Care at Home Hansel Alliance, Hansel Village Broad Meadows Symington Kilmarnock KA1 5PU Telephone: 01563 831470 Inspected by: Sean McGeechan Michael Thomson
More informationIndependent Living Services - ILS Ayrshire Housing Support Service Cumbrae House 15A Skye Road Prestwick KA9 2TA
Independent Living Services - ILS Ayrshire Housing Support Service Cumbrae House 15A Skye Road Prestwick KA9 2TA Inspected by: Michelle Deans Type of inspection: Announced (Short Notice) Inspection completed
More informationBluebird Care (East Hertfordshire)
Roch 2 Limited Bluebird Care (East Hertfordshire) Inspection report Unit 16, Office A Mead Business Centre, Mead Lane Hertford Hertfordshire SG13 7BJ Tel: 01920465697 Date of inspection visit: 15 May 2017
More informationPerth & Kinross Council - Home Care Housing Support Service Council Buildings 2 High Street Perth PH1 5PH Telephone:
Perth & Kinross Council - Home Care Housing Support Service Council Buildings 2 High Street Perth PH1 5PH Telephone: 01738 476711 Inspected by: Averil Blair Type of inspection: Announced (Short Notice)
More informationReport by the Local Government and Social Care Ombudsman
Report by the Local Government and Social Care Ombudsman Investigation into a complaint against Norfolk County Council (reference number: 16 013 790) 27 February 2018 Local Government and Social Care Ombudsman
More informationAwarding body monitoring report for: Association of British Dispensing Opticians (ABDO)
Awarding body monitoring report for: Association of British Dispensing Opticians (ABDO) February 2008 Contents Introduction... 4 Regulating external qualifications... 4 About this report... 5 About the
More informationCare and Social Services Inspectorate Wales. Care Standards Act Inspection Report BLUEBIRD CARE (NEWPORT) Newport
Care and Social Services Inspectorate Wales Care Standards Act 2000 Inspection Report BLUEBIRD CARE (NEWPORT) Newport Type of Inspection Full Dates of inspection 22 and 26 January 2018 Date of publication
More informationEastwood Community School. Health and Safety Policy
Eastwood Community School Health and Safety Policy Policy Statement (Although Bradford Council s Health and Safety Policy (which can be found on the Councils website www.bradford.gov.uk/hands/) is the
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Newhaven Care 20 Penkett Road, Wallasey, CH45 7QN Tel: 01516305584
More informationAshfield Healthcare Nurse Agency Ashfield House Resolution Road Ashby-de-la-Zouch LE65 1HW
Ashfield Healthcare Nurse Agency Ashfield House Resolution Road Ashby-de-la-Zouch LE65 1HW Inspected by: Amanda Cross Type of inspection: Unannounced Inspection completed on: 27 May 2014 Contents Page
More informationClover Independent Living
Clover Independent Living Ltd Clover Independent Living Inspection report 6 Harrow View Harrow London Middlesex HA1 1RG Date of inspection visit: 28 March 2017 Date of publication: 15 May 2017 Tel: 02034179823
More informationReport of an inspection of a Designated Centre for Disabilities (Adults)
Report of an inspection of a Designated Centre for Disabilities (Adults) Name of designated centre: Name of provider: Address of centre: Dolmen House BEAM Housing Association Company Limited by Guarantee
More informationRegistration and Inspection Service
Registration and Inspection Service Children s Residential Centre Centre ID number: 020 Year: 2017 Lead inspector: Michael McGuigan Registration and Inspection Services Tusla - Child and Family Agency
More informationRQIA Provider Guidance Boarding Schools
RQIA Provider Guidance 2017-18 Boarding Schools www.rqia.org.uk A s s u r a n c e, C h a l l e n g e a n d I m p r o v e m e n t i n H e a l t h a n d S o c i a l C a r e What We Do The Regulation and
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. St John's Home St Mary's Road, Oxford, OX4 1QE Tel: 01865247725
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Liverpool Heart & Chest Hospital NHS Foundation Trust Thomas
More informationOverall rating for this location Requires improvement
Riverdale Grange Clinic Quality Report 93 Riverdale Road Ranmoor Sheffield South Yorkshire S10 3FE Tel:0114 230 2140 Website:http://www.riverdalegrange.co.uk Date of inspection visit: 9 August 2017 Date
More informationBDIA Code of Practice for Dental CPD
BDIA Code of Practice for Dental CPD BDIA Code of Practice for Dental CPD The BDIA Code of Practice for Dental CPD has been developed to provide assurance to users of dental Continuing Professional Development
More informationReport of an inspection of a Designated Centre for Disabilities (Adults)
Report of an inspection of a Designated Centre for Disabilities (Adults) Name of designated centre: Name of provider: Address of centre: St Dominic's Services Ability West Galway Type of inspection: Announced
More informationWoodlea Cottage Care Home Service Children and Young People Woodlea Cottage Muirend Road Burghmuir Perth PH1 1JU Telephone:
Woodlea Cottage Care Home Service Children and Young People Woodlea Cottage Muirend Road Burghmuir Perth PH1 1JU Telephone: 01738 474705 Type of inspection: Unannounced Inspection completed on: 9 January
More informationSAFEGUARDING POLICY JULY 2018
SAFEGUARDING POLICY JULY 2018 Approved by Governing Body: 10 th July 2018 Endorsed by Q&C on 26 th June 2018 Reviewed by SMT on 6 th June 2018 Next review (as above): Summer 2019 SAFEGUARDING POLICY 1
More informationInspection Report on
Inspection Report on Prestwood - 7 Clarence Road Llandudno Date of Publication 27 March 2017 Welsh Government Crown copyright 2017. You may use and re-use the information featured in this publication (not
More informationHEALTH AND SAFETY POLICY
HEALTH AND SAFETY POLICY Policy Statement, Specific Health and Safety Policies/ Safe Working Procedures Version 2 Page 1 of 11 General Health and Safety Policy Statement 1. Objectives 2. Responsibilities
More informationOran Street Day Centre Support Service Without Care at Home 45 Oran Street Maryhill Glasgow G20 8LY Telephone:
Oran Street Day Centre Support Service Without Care at Home 45 Oran Street Maryhill Glasgow G20 8LY Telephone: 0141 946 5659 Inspected by: Marjorie Bain Type of inspection: Unannounced Inspection completed
More informationWoodbridge House. Aitch Care Homes (London) Limited. Overall rating for this service. Inspection report. Ratings. Good
Aitch Care Homes (London) Limited Woodbridge House Inspection report 151 Sturdee Avenue Gillingham Kent ME7 2HH Tel: 01634281890 Website: www.regard.co.uk Date of inspection visit: 14 March 2017 Date of
More informationReport of an inspection of a Designated Centre for Disabilities (Adults)
Report of an inspection of a Designated Centre for Disabilities (Adults) Name of designated Fox's Lane centre: Name of provider: St Michael's House Address of centre: Dublin 5 Type of inspection: Unannounced
More informationHeart Homecare Ltd. Heart Homecare Ltd. Overall rating for this service. Inspection report. Ratings. Good
Heart Homecare Ltd Heart Homecare Ltd Inspection report Unit G2 Wises Oast Business Centre Wises Lane Sittingbourne Kent ME9 8LR Date of inspection visit: 07 March 2017 Date of publication: 30 March 2017
More informationInspection report. Antonine Day Centre Support Service Without Care at Home. Darroch Way Seafar Cumbernauld G67 1QA
Inspection report Antonine Day Centre Support Service Without Care at Home Darroch Way Seafar Cumbernauld G67 1QA 01236 856094 Inspected by: (Care Commission officer) Kathleen Strachan Type of inspection:
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Feng Shui House Care Home 661 New South Promenade, Blackpool,
More informationInspections of children s homes
Inspections of children s homes Framework for inspection This document sets out the framework and guidance for the inspections of children s homes. It should be read alongside the evaluation schedule for
More informationHealth and Safety Policy
Health and Safety Policy This statement is issued in accordance with the Health and Safety at Work Act 1974. It supplements the statements of health and safety policy which have been written by the Education
More informationHealth, Safety and Wellbeing Policy
Health, Safety and Wellbeing Policy Page 1 of 18 Woodlands School - Health, Safety and Wellbeing Policy Section 1. Statement of Intent by Chair of Governors 2. Responsibilities - All Employees 3. Responsibilities
More informationManaging Medical Needs
Managing Medical Needs Introduction Students with medical conditions should be properly supported so that they can play an active part in school, remain healthy and able to achieve their academic potential,
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Crook Log Surgery 19 Crook Log, Bexleyheath, DA6 8DZ Tel: 08444773340
More informationC.A.S.P.E.R. Day Care of Children Cults Primary School Community Education Centre Earlswell Road Aberdeen AB15 9RG Telephone:
C.A.S.P.E.R. Day Care of Children Cults Primary School Community Education Centre Earlswell Road Aberdeen AB15 9RG Telephone: 01224 868858 Inspected by: Fiona Thompson James West Type of inspection: Unannounced
More informationVisitors report. Contents. Doctorate in Health Psychology (Dpsych) Full time Part time. Programme name. Mode of delivery. Date of visit 7 8 June 2012
Visitors report Name of education provider Programme name Mode of delivery Relevant part of HPC Register Relevant modality / domain City University Doctorate in Health Psychology (Dpsych) Full time Part
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. St John's Care Home 66 Hawthorn Bank, Spalding, PE11 1JQ Tel:
More informationAllied Healthcare Group Ltd - Dumfries Housing Support Service 1st Floor 22 Castle Street Dumfries DG1 1DR Telephone:
Allied Healthcare Group Ltd - Dumfries Housing Support Service 1st Floor 22 Castle Street Dumfries DG1 1DR Telephone: 01387 265610 Inspected by: Linda Wheatley Clive Pegram Type of inspection: Unannounced
More informationHOST FAMILY APPLICATION & AGREEMENT
International Homestay Agency - Chico 4102 Nighthawk Way Chico, CA 95973 Phone: (530) 321-0902 Email: lynda@internationalhomestayagency.net Website: http:// HOST FAMILY APPLICATION & AGREEMENT Family Name
More informationPOLICY FOR THE IMPLEMENTATION OF SECTION 132 OF THE MENTAL HEALTH ACT (MHA) 1983 AS AMENDED BY THE MHA 2007:
POLICY FOR THE IMPLEMENTATION OF SECTION 132 OF THE MENTAL HEALTH ACT (MHA) 1983 AS AMENDED BY THE MHA 2007: PROVISION OF INFORMATION TO DETAINED PATIENTS Document Author Written By: Lead for Mental Health
More informationMedical Conditions at Schools Policy
Medical Conditions at Schools Policy Date Review Date Co-ordinator Responsible Body September 2016 September 2017 Headteacher The Good Shepherd Trust 1. This school is an inclusive community that aims
More informationNational Minimum Standards Care Homes for Older People. Sept 2016
National Minimum Standards Care Homes for Older People Sept 2016 Page 1 of 5 Contents Page Content Page No. National Minimum Standards Care Homes for Older People 3 Regulatory Context 3 Structure and Approach
More informationGUIDELINES FOR HOMESTAY/CUSTODIANS
GUIDELINES FOR HOMESTAY/CUSTODIANS 1. Accommodation Room: Furniture: Utility of Room: Bathroom: Laundry: A private room for each student, room size minimum a s per city bylaw, window, fire exit and fire
More informationLiving Ambitions Limited, Glasgow North and West Housing Support Service
Living Ambitions Limited, Glasgow North and West Housing Support Service Templeton Business Centre Block 1, Unit B3 62 Templeton Street Glasgow G40 1DA Telephone: 0141 556 3294 Type of inspection: Unannounced
More informationReal Care Agency Housing Support Service Glenburn House 35 Glenburn Road East Kilbride Glasgow G74 5BA Telephone:
Real Care Agency Housing Support Service Glenburn House 35 Glenburn Road East Kilbride Glasgow G74 5BA Telephone: 01355 590033 Type of inspection: Unannounced Inspection completed on: 23 June 2014 Contents
More informationabcdefghijklmnopqrstu
Directorate of Chief Medical Officer, Public Health and Sport abcdefghijklmnopqrstu T: 0131-244 2655 F: 0131-244 2285 E: craig.gilbert@scotland.gsi.gov.uk Dear Colleague ACCREDITATION SCHEME FOR THE COLLECTION
More informationGuide to Assessment and Rating for Regulatory Authorities
Guide to Assessment and Rating for Regulatory Authorities April 2012 Copyright The details of the relevant licence conditions are available on the Creative Commons website (accessible using the links provided)
More informationSt Quentin Senior Living, Residential & Nursing Homes
St. Quentin Residential Home Limited St Quentin Senior Living, Residential & Nursing Homes Inspection report Sandy Lane Newcastle Under Lyme Staffordshire ST5 0LZ Tel: 01782617056 Website: www.stquentin.org.uk
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Lozells Medical Practice Finch Road Primary Care Centre, Lozells,
More informationMedical and First Aid
Medical and First Aid Date Review Date First Aid Nominated Persons Nominated Governor 25.10.17 Annual Joan Goatley - Lead Dawn Robinson Anna Hassan Julie Gilmartin Chair of Governors We believe this policy
More informationRail Training Accreditation Scheme (RTAS) Rules
(RTAS) Rules Purpose and Scope...1 1. The RTAS Rules...2 2. Roles and Responsibilities... 4 3. Management System Requirements...7 4. Breaches of the RTAS Rules...12 5. Investigating breaches of the RTAS
More informationHarrow All Practice Meeting 16 September New CQC inspection process: How to prepare for a successful outcome
Harrow All Practice Meeting 16 September 2015 New CQC inspection process: How to prepare for a successful outcome Jane Betts Director of Primary Care Strategy Nora Breen Manager, GP Support Services New
More informationAnnual Review and Evaluation of Performance 2012/2013. Torfaen County Borough Council
Annual Review and Evaluation of Performance 2012/2013 Local Authority Name: Torfaen County Borough Council This report sets out the key areas of progress in Torfaen Social Services Department for the year
More informationRegistration, renewal and variation application handbook. Guidance for registered providers completing a registration application pack.
Registration, renewal and variation application handbook Guidance for registered providers completing a registration application pack. October 2017 Page 2 of 33 About the The (HIQA) is an independent authority
More informationGuidance on the Statement of Purpose for designated centres for Older People
Guidance on the Statement of Purpose for designated centres for Older People Effective February 2018 Page 1 of 15 About the Health Information and Quality Authority The Health Information and Quality Authority
More informationSupporting children and young people with healthcare needs in schools
Supporting children and young people with healthcare needs in schools The UNISON Scotland response to the Scottish government consultation March 2017 Introduction UNISON is the largest trade union in Scottish
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Eastbourne Villa 21 Eastbourne Road, Hornsea, HU18 1QS Tel:
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. The Elms Dental Practice 256 Norcot Road, Tilehurst, Reading,
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Dr Raja Segar Ramachandram 339 Moor Green Lane, Moseley, Birmingham,
More informationRQIA Provider Guidance Day Care Settings
RQIA Provider Guidance 2016-17 Day Care Settings www.r qia.org.uk A s s u r a n c e, C h a l l e n g e a n d I m p r o v e m e n t i n H e a l t h a n d S o c i a l C a r e What we do The Regulation and
More informationQueenswood Educational Admissions Policy Visits Policy
ueenswood Educational Admissions Policy Visits Policy Educational Visits Policy 1 ueenswood Educational Visits Policy ueenswood Educational Visits Policy Policy statement UEENSWOOD EDUCATIONAL VISITS POLICY
More informationEssential Nursing and Care Services
Essential Nursing & Care Services Ltd Essential Nursing and Care Services Inspection report Unit 7 Concept Park, Innovation Close Poole Dorset BH12 4QT Date of inspection visit: 09 February 2016 10 February
More informationStairways. Harpenden Mencap. Overall rating for this service. Inspection report. Ratings. Good
Harpenden Mencap Stairways Inspection report 19 Douglas Road Harpenden Hertfordshire AL5 2EN Tel: 01582460055 Website: www.harpendenmencap.org.uk Date of inspection visit: 12 January 2016 Date of publication:
More informationAppendix 2 LIVERPOOL STATEMENT OF COMMUNITY INVOLVEMENT
Appendix 2 LIVERPOOL STATEMENT OF COMMUNITY INVOLVEMENT 2013 INTRODUCTION 1.1 The Statement of Community Involvement (SCI) sets out how the City Council will engage the local community in the development
More informationDOMICILIARY CARE AGENCY
DOMICILIARY CARE AGENCY Fylde Community Link 27 Woodlands Road Ansdell Lytham St Annes FY8 4EP Lead Inspector Mrs Felicity Lacey Unannounced Inspection 9 th - 17 th October 2006 09:30 Fylde Community Link
More informationScottish Nursing Guild Nurse Agency 160 Dundee Street Edinburgh EH11 1DQ
Scottish Nursing Guild Nurse Agency 160 Dundee Street Edinburgh EH11 1DQ Type of inspection: Unannounced Inspection completed on: 21 May 2014 Contents Page No Summary 3 1 About the service we inspected
More informationUnannounced Inspection Report 10 March 2017
Unannounced Inspection Report 10 March 2017 Positive Futures Belfast Supported Living Service Type of service: Domiciliary Care Agency Address: Castleton Centre, 30a - 34a York Road, Belfast, BT15 3HE
More informationInterserve Healthcare Liverpool
Interserve Healthcare Limited Interserve Healthcare Liverpool Inspection report 2nd Floor, Cunard Building Water Street Liverpool Merseyside L3 1EL Date of inspection visit: 08 August 2017 Date of publication:
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Providence Surgery 12 Walpole Road, Boscombe, Bournemouth, BH1
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. The Old Vicarage Bullock Lane, Ironville, Nottingham, NG16 5NP
More informationWe are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Marie Curie Hospice Liverpool Speke Road, Woolton, Liverpool,
More information