TL6 The CNO advocates for organizational support of ongoing leadership development for all nurses, with a focus on mentoring and succession planning.

Transcription

1 Transformational Leadership ADVOCACY & INFLUENCE TL6 The CNO advocates for organizational support of ongoing leadership development for all nurses, with a focus on mentoring and succession planning. Example B: Provide one example, with supporting evidence, of mentoring or succession planning for nurse managers. CNE Advocacy for Ongoing Leadership Development of Nurse Managers Advocate BroMenn Medical Center s (ABMC) Nursing Strategic Framework s vision statement for , shared in the Organizational Overview, is to foster a healing environment that is patient and family-centered, ensuring patient safety and quality through the elevation of professional nursing practice. A number of strategies are currently being utilized to elevate professional nursing practice and to provide support opportunities for leadership development of nurse managers. These strategies include nurse manager participation in Advocate Health Care s (AHC) leader onboarding activities and ongoing Leadership Development Institute (LDI) meetings, as well as the provision of support for nurse managers to participate in off-site education, mentoring and networking activities designed to develop leadership skills and competencies. During the summer of 2014, Laurie Round, MS, BSN, RN, NEA-BC, Vice President of Patient Services and Chief Nursing Executive, was made aware of an opportunity for nurse leaders through her relationships with Illinois State University faculty and Illinois Organization of Nurse Leader s (IONL). The Illinois Nurse Leader Fellowship is a program dedicated to the development and support of new managers and directors from diverse practice environments throughout the state. Incorporating education, mentoring, and networking, the fellowship is designed to build and enhance leadership skills and competencies (Illinois Organization of Nurse Leaders, n.d.). Laurie recognized the Illinois Nurse Leader Fellowship as an opportunity for nurse managers to receive ongoing support and mentorship. She acknowledged that each nursing manager as an individual, could benefit and professionally develop through this program. Intellectual stimulation would be provided in the classroom through book discussions, lecture, and role playing and by challenging current practice and providing guidelines to improve outcomes. Information regarding this fellowship was presented by Laurie to the ABMC nurse managers. Laurie offered to serve as the sponsor for those interested in applying (Exhibit TL6.B.1 IONL Applications). As the sponsor, Laurie s role included financially supporting the selected managers through paid application fees and time off and approving a selected project (Exhibit TL6.B.2 IONL Fellowship Invoice). Of the four managers that applied, Todd McCartney, BSN, RN, CNOR, Operating Room and TL6 ExB Advocate BroMenn Medical Center 1

2 Central Services Nurse Manager, and Angela Turner, MSN, RN, 6 West Surgical Unit and Acute Rehabilitation Unit Nurse Manager, were selected by IONL to participate in the Illinois Nurse Leader Fellowship. Both Todd and Angela were newer to the management role. Todd had been a nurse manager since March He started his nursing career in June Prior leadership experience included operating room charge nurse from Angela had been in the nurse manager role since June She started her nursing career in Prior leadership experience included serving as relief charge nurse on the 6 West Surgical Unit and full time charge nurse at another facility. Nurse Manager Mentoring In November 2014, Todd and Angela began the Illinois Nurse Leader Fellowship. This educational opportunity would provide new skills and networking opportunities to the two novice nurse managers. The program consisted of four two-day sessions over the course of eight months at off-site venues in Oakbrook, Illinois and Normal, Illinois, and involved classroom education and a worksite project. Classroom education was focused around book discussions, conflict resolution through role playing, project management, career development, coaching, and mentoring. The program allowed Todd and Angela to build relationships with fellow Illinois leaders, as well as, the instructors of the course, one of which was Shelly Malin, PhD, RN, NEA-BC, ABMC s Endowed Professor and faculty at Mennonite College of Nursing at Illinois State University (Exhibit TL6.B.3 IONL Information Packet). Due to Shelly s affiliation with ABMC, Todd and Angela began to meet with her regularly to seek input and direction on the IONL project (Exhibit TL6.B.4 Recurring Calendar Invite). The IONL project chosen involved examining and improving length of stay and total parental nutrition usage for patients undergoing colon surgery, two outcomes that needed improvement at ABMC. During the regular meetings, Shelly was able to guide Todd and Angela through the project management process by providing feedback and past experience. After one of the first meetings, Shelly encouraged setting up a meeting with Laurie to obtain administrative support and funding for an additional education program that had been identified. The World Congress of Enhanced Recovery After Surgery (ERAS) and Perioperative Medicine Program educational opportunity would support the IONL project. The program was a four-day program with attendees from across the world and was specifically designed around evidence-based medicine and improved surgical outcomes. Attendees would be exposed to perioperative clinical data and developments through lecture, debates from world experts, and project implementation ideas. The ERAS program was discussed and approved by Laurie. She approved paid time away from work for Todd and Angela and covered travel expenses to fly to Washington, DC to attend the ERAS program (Exhibit TL6.B.5 ERAS Expense Report). Laurie s support for Todd and Angela s attendance at the Illinois Nurse Leader Fellowship proved to be a valuable experience. The fellowship allowed Todd and TL6 ExB Advocate BroMenn Medical Center 2

3 Angela the opportunity to build relationships with fellow nurse leaders across the state of Illinois. They were able to receive feedback on their project management styles, as well as some inside tips from other Illinois leaders who have implemented the ERAS program already. The mentorship relationship built with Shelly allowed them to develop their confidence in interacting with executive leaders and their project management skills. Reference Illinois Organization of Nurse Leaders. (n.d.). Fellowship. Retrieved March 4, 2016 from jlm TL6 ExB Advocate BroMenn Medical Center 3

4 Exhibit TL6.B.1 Advocate BroMenn Medical Center

5 Exhibit TL6.B.1 Advocate BroMeen Medical Center

6 Exhibit TL6.B.2 Advocate BroMenn Medical Center

7 Exhibit TL6.B.2 Advocate BroMenn Medical Center

8 INFORMATION FOR FELLOWS Sessions 1 st Session: November 6 th, 9:00 am-5:00 pm Oakbrook, IL November 7 th, 9:00 am-2:30 pm 2 nd Session: January 15 th, 9:00 am-5:00 pm Normal, IL January 16 th, 8:30 am-2:30 pm 3 rd Session: March 26 th, 9:00 am-5:00 pm Normal, IL March 27 th, 8:30 am-2:30 pm 4 th Session: July 9 th, 9:00 am-5:00 pm Oakbrook, IL July 10 th, 9:00 am-2:30 pm Class Locations Oakbrook: Lewis University Oak Brook Campus 1111 W. 22nd Street, Suite 700 Oak Brook, IL Phone: (630) Lewis University s Oak Brook Campus is located across from McDonald's Corporation on 22nd Street and the Oak Brook Shopping Center. It is easily accessible from Interstates 88, 294, and 355, as well as Route 83. There is a free parking garage next to the building. Normal: Marriott Bloomington-Normal Hotel & Conference Center 201 Broadway Street Normal, IL Amenities Include: Complimentary Wi-Fi in lobby, complimentary on-site parking (garage) Exhibit TL6.B.3 Advocate BroMenn Medical Center

9 Books Required for Fellowship There are three books required for the Fellowship program. Nowadays, there are many varieties of the type of book people read. Some prefer hard-copy; some prefer Kindle or other electronic formats. Since we do not know your preferred method of reading, we are asking you to purchase these four books and we will reimburse you. You will find a reimbursement form at the end of this packet. Simply fill out the reimbursement form, attach the receipt and we will send you a check. We recommend doing this as soon as possible! The four required books are: Crucial Conversations: Tools for Talking When the Stakes are High. By: Kerry Patterson StrengthsFinder 2.0, by: Tom Rath Lean In: Women, Work and the Will to Lead. By: Sheryl Sandberg Survey You will be receiving a survey in the near future. We ask that you complete the survey prior to class. It is important that we have a good understanding of the attendees in the program as well as your existing leadership skills. Payment Invoices for the fellowship will be sent to you and/or your chief nursing officer this week.

10 Website Access IONL will be providing you with access to their website. In order to do this, we are offering you complimentary membership to the organization until July 31 st! There are several steps you will need to take to finalize this process. Please follow these steps: 1. If you are currently a member of IONL- contact Sara Foley at and she will extend your membership until July. 2. If you are not currently a member of IONLa. Click Here: b. Follow the instructions to egister as a New Member c. When you get to the payment options, choose check d. Sara in our offices will then adjust the computer to give you complimentary membership. 3. Join the group! After your membership has been approved by Sara through either #1 or #2 above, you will be able to have additional benefits on our website. Please follow the steps below: a. Visit IONL website at b. Sign into the website at the top of the screen. c. Create a Profile- on the right hand of the screen, click manage profile. You can then create or edit your profile. Please upload your picture to your profile as well. d. View the Fellowship Group- on the right hand of the screen, click groups. Then choose the fellowship group. This is an area where information can be exchanged, blogs can be written and photos shared. Feel free to investigate this section! 4. Familiarize yourself with the rest of the website

11 Hotel Information- Oakbrook (November) Residence Inn by Marriott 790 Jorie Boulevard Oak Brook, IL Amenities Include: free Wi-Fi, free breakfast, complimentary evening social, complimentary parking and free shuttle to Lewis You must book your room by 10/27 to be included on the rate! Marriott hotel(s) offering your special group rate: Residence Inn Chicago Oak Brook for $ per night Click here or copy & paste to browser: Hotel Information- Normal (January & April) Marriott Bloomington-Normal Hotel & Conference Center 201 Broadway Street Normal, IL Amenities Include: Complimentary Wi-Fi in lobby, complimentary on-site parking (garage) January Reservation- Must book by December 29 th April Reservation- Must book by March 4 th Room Rate $ per night. Book by calling: Mention IONL Fellowship Program Hotel Information- Oakbrook (July) Residence Inn by Marriott 790 Jorie Boulevard Oak Brook, IL Amenities Include: free Wi-Fi, free breakfast, complimentary evening social, complimentary parking and free shuttle to Lewis You must book your room by 6/8 to be included on the rate! Marriott hotel(s) offering your special group rate: Residence Inn Chicago Oak Brook for $ per night Click here or copy & paste to browser:

12 Thursday, November 6 th Oakbrook, Illinois DAILY AGENDA Topic Faculty 9:00 am Introduction to the Fellowship Janet Krejci 9:30 am Research Exercise Shelly Malin 10:00 am IONL Sharon Rangel 10:30 am Systems Thinking Janet Krejci 12:00 Lunch 1:00 pm Systems Thinking Janet Krejci 2:00 Systems Thinking Application Shelly Malin 4:00 pm Mentorship Information All 5:00 pm Adjourn Meet for Drinks, Mentors invited as well. Location- TBD Friday, November 7 th Oakbrook, Illinois Topic Faculty 9:00 am Introduction to Project Management Melinda Noonan 10:30 am Defining Your Project Scope Melinda Noonan 12:00 Lunch 12:30 pm Project Statements Exercise Melinda Noonan 1:30 pm System Thinking Applications Janet Krejci 2:30 pm Adjourn

13 Thursday, January 15 th Normal, Illinois 9:00 am Welcome Topic Faculty 9:30 am Conflict Resolution & Negotiation 11:00 am Book Discussion- Crucial Conversations Janet Krejci with Shelly Malin All 12:00 Lunch 12:30 pm Conflict Resolution & Negotiation Janet Krejci with Shelly Malin 5:00 pm Adjourn 5:30 pm Social Time Friday, January 16th Normal, Illinois Topic Faculty 8:30 am Conflict Resolution & Negotiation (contd.) Janet Krejci with Shelly Malin 12:00 Lunch 12:30 pm Coaching & Consultation Janet Krejci, Shelly Malin, Cecilia Wendler 2:30 pm Adjourn

14 Thursday, March 26 th Normal, Illinois 9:00 am Welcome Topic Faculty 9:30 am Strength Finders- Book Discussion All 10:30 am Change- Why is it so difficult? Shelly Malin with Janet Krejci 12:00 Lunch 12:30 pm Change Projects Shelly Malin with Janet Krejci 5:30 pm Adjourn- Social Time Friday, March 27 th Normal, Illinois Topic Faculty 8:30 am Models for Sustainable Change Shelly Malin 10:30 am Influencer Model Shelly Malin with Janet Krejci 12:00 Lunch 12:30 pm Diffusion of Innovation Shelly Malin with Janet Krejci 1:30 pm Preparing for Presentations in July All 2:30 pm Adjourn

15 Thursday, July 9 th Oakbrook, Illinois 9:00 am Welcome Topic Faculty 9:30 am Presentations, Group 1-4 All 10:30 am Break 10:45 am Presentations, Group 5-8 All 11:45 am Lunch 12:30 pm Presentations, Group 9-13 All 1:30 pm Educational Advancement Cecilia Wendler 3:00 pm Mentoring: Mental models Cecilia Wendler 4:45 pm Closing Remarks 5:00 pm Presentation of Certificatesdetails forthcoming Friday, July 10th Oakbrook, Illinois Topic Faculty 9:00 am Opening Remarks 9:30 am Research Activity Cecilia Wendler 10:00 am Mentoring Cecilia Wendler 11:00 am Individual Career Development Action Plan: What is Next for You? 12:00 pm Lunch Ceilia Wendler 1:30 pm Lean In- Book Discussion 2:15 pm Closing Remarks 2:30 pm Adjourn

16 EXPENSE REPORT Attach original receipts. Make copies of all documents for your records. Name of Meeting: Nursing Leader Fellowship Date: 11/6-7/10, 2014 Normal, IL Location: Oakbrook & REQUIRED BOOKS $ MISC.$ TOTAL Reimbursement Requested $ Name: Title: Employer: Street: City, State Zip: MAKE CHECK PAYABLE TO: Signed: Please scan & to: execdir@ionl.org Mail to: IONL, Attn: Accounting 225 W. Wacker Drive Suite 650 Chicago, IL Fax to:

17 Exhibit TL6.B.4 Advocate BroMenn Medical Center

18 Exhibit TL6.B.5 Advocate BroMenn Medical Center