Primary Care Network Listing. PMAP and MinnesotaCare Serving families, children and single adults in Hennepin County DHS-6594D-ENG 10-16

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1 DHS-6594D-ENG Primary Care Network Listing OCTOBER 2016 through MARCH 2017 PMAP and MinnesotaCare Serving families, children and single adults in Hennepin County This health plan may not cover all your health care costs. Read your contract (Evidence of Coverage) carefully to find out what is covered. DHS approved 8/1/2016

2 Hennepin Health This information is available in other forms to people with disabilities by calling (voice/toll-free) (TDD) or Minnesota Relay direct access numbers at (TTY, Voice, ASCII, hearing carry over), or (Speech to Speech relay services) American Indians can continue or begin to use tribal or Indian Health Services (IHS) clinics. We will not require prior approval or impose any conditions for you to get services at these clinics. For enrollees age 65 years and older this includes Elderly Waiver (EW) services accessed through the tribe. If a doctor or other provider in a tribal or IHS clinic refers you to a provider in our network, we will not require you to see your primary care provider prior to the referral. Hennepin Health will accept all eligible recipients who select or are assigned to Hennepin Health without regard to physical or mental condition, health status, need for or receipt of health care services, claims experience, medical history, genetic information, disability, marital status, age, sex, sexual orientation, national origin, race, color, religion, creed, political beliefs, familial status, membership or activity in a local commission, or public assistance status. Hennepin Health shall not use any policy or practice that has the effect of such discrimination. Enrolling in this health plan does not guarantee you can see a particular provider on this list. If you want to make sure, you should call that provider to ask whether he or she is still part of this health plan. You should also ask if he or she is accepting new patients. This health plan may not cover all your health care costs. Read your contract, or Evidence of Coverage carefully to find out what is covered. Hennepin Health Minneapolis Grain Exchange Building 400 South Fourth Street, Suite 201 Minneapolis, MN Member Services Hennepin Health Fraud Hotline (or toll-free: ) HennepinHealth@hennepin.us Office Hours 8 a.m. 4:30 p.m., Monday Friday

3 T A B L E O F C O N T E N T S Introduction II Program Description II Important Information III Primary Care Clinics Mental & Chemical Health Providers Hospitals Urgent Care Eye Care Providers Hennepin Health PMAP/MNCare October 2016 w w w. h e n n e p i n h e a l t h. o r g I

4 I N T R O D U C T I O N Program Description Hennepin Health PMAP/MNCare is a managed care program that provides health care for individuals between the ages of 0 and 64 who are eligible for Medical Assistance, or individuals eligible for MinnesotaCare. Prepaid Medical Assistance Program (PMAP): PMAP is a managed care program that covers health care for the following people who have Medical Assistance: Children under the age of 21 Parents and caretakers of a dependent child Pregnant women Certain low-income adults without a dependent child MinnesotaCare (MNCare): MinnesotaCare is a managed care program that covers health care for people who do not have access to affordable health care coverage. Some members may be required to pay a premium to the State. II P R I M A R Y C A R E N E T W O R K L I S T I N G P M A P M N C A R E

5 Important Information I N T R O D U C T I O N Clinics The clinic information printed in this listing was correct as of 7/1/2016. You need to choose a primary care clinic when you enroll. Your primary care clinic can provide most of the health care services you need, and will help coordinate your care. Please confirm with Member Services that your clinic is still a provider with our health plan before signing up. You may choose a clinic from the list on pages 2-7 to be your primary care clinic. Write the clinic s name and code in the space provided on the enrollment form, or call Member Services to update your primary care clinic choice at any time. You will still be able to see any provider within the Hennepin Health PMAP/MNCare network for covered services. Cost Sharing You may be required to pay an amount toward some health care services. This is called cost sharing. Some examples of cost sharing are copays or deductibles for certain services. You are responsible to pay your cost sharing amount to your provider. Members will get an Evidence of Coverage with more information about cost sharing. Member Identification (ID) Cards and Member Packet Service Accessibility If you need special access to get services from a provider, you can obtain information by calling Member Services at or (TTY: ). This could include, but is not limited to, access for services such as availability of flexible hours, wheelchair access or parking lot access. Service Authorization Our approval is needed for some services to be covered. You must get the approval before you get certain services or before we pay for them. You do not need a referral or service authorization to see a specialist within the Hennepin Health PMAP/ MNCare network or a contracted Hennepin Health PMAP/MNCare provider. The Hennepin Health PMAP/MNCare provider network has a variety of specialists available. If your health care provider refers you outside of the Hennepin Health PMAP/MNCare network, authorization is required. The out-of-network specialist must be enrolled as a Minnesota Health Care Program (MHCP) provider, accept MHCP rates from Hennepin Health PMAP/ MNCare and be willing to see Hennepin Health PMAP/MNCare members. Members will get an Evidence of Coverage with more information about which services require authorization. Members will get a health plan Member Identification (ID) card. You must show this card whenever you get health care services, including when you get a prescription filled. We will mail you a member packet and ID card. If you lose or misplace your ID card, call Member Services to get a replacement card. w w w. h e n n e p i n h e a l t h. o r g III

6 I N T R O D U C T I O N Services Care Coordination Hennepin Health PMAP/MNCare has care coordinators available to work with members who need assistance with accessing medical, behavioral health or social services. You can get more information on care coordination services by asking your primary care clinic about a community health worker, or by calling Member Services at or (TTY: ). Chemical Dependency Chemical Dependency services provide care and treatment for chemical substance abuse. This can include abuse of alcohol, narcotics or other drugs. Hennepin Health PMAP/MNCare provides chemical health services through a network of providers that are listed on pages If you prefer, you can use any other licensed chemical dependency provider in Minnesota who is enrolled as a MHCP provider, will accept MHCP rates and is willing to see Hennepin Health PMAP/MNCare members. The Hennepin Health PMAP/MNCare care team can help you choose a provider based on the type of services you need and location most convenient to you. If you need chemical dependency services, talk to your primary care clinic, or call Member Services at (TTY: ). Chiropractic Care You may see any chiropractor who is enrolled as a MHCP provider, will accept MHCP rates from Hennepin Health PMAP/MNCare and is willing to see Hennepin Health PMAP/MNCare members. You can get information on chiropractic services by calling Member Services at (TTY: ). Dental A list of dental providers is provided in your provider directory. If you have questions about dental benefits or your dental claims, please call Delta Dental of Minnesota (Delta Dental) at or (TTY: 711). Delta Dental can also assist you with finding a dental provider, setting up your appointment, and arranging transportation or interpreter services if needed. Durable Medical Equipment (DME) Durable medical equipment is any medical equipment you can use in the home to improve quality of living. It can also provide therapeutic benefits to people with certain medical conditions or illnesses. Examples are nebulizers, wheelchairs, crutches and many others. You can get information on durable medical equipment by talking with your Care Coordinator, primary care clinic, or by calling Member Services at (TTY: ). Eye Care Hennepin Health PMAP/MNCare provides eye care services, including eye exams and glasses. A list of eye care providers is on pages You can get information on eye care services by calling Member Services at (TTY: ). Home Care Home care services include the following: skilled nursing, rehabilitation therapies (for example speech, physical, respiratory, and occupational), home health aide, medical equipment and supplies, Personal Care Assistant (PCA) and Home Care Nursing (HCN) services. You can get information on how to access home care services by talking with your primary care clinic, or by calling Member Services at (TTY: ). IV P R I M A R Y C A R E N E T W O R K L I S T I N G P M A P M N C A R E

7 I N T R O D U C T I O N Hospitals Your primary care clinic will use one of the hospitals listed on page 13. You can get more information on hospital services by calling Member Services at (TTY: ). Interpreter Services Spoken language and sign language interpreter services are available to help you get services. Oral interpretation can be given to you in your language. You may be able to get written information in your language. Hennepin Health PMAP/MNCare, HCMC and NorthPoint all offer interpreter services in person and over the telephone. These services can be accessed by talking with your primary care clinic, specialty clinic, or by calling Member Services at (TTY: ). Mental Health Mental health services provide care and treatment for problems that affect your thoughts, mood and behavior. These can include depression, anxiety or other mental health issues that interfere with your daily functioning. A list of Hennepin Health PMAP/MNCare network Mental Health providers is available on pages If you prefer, you can use any other licensed mental health provider in Minnesota who is enrolled as a MHCP provider, will accept MHCP rates and is willing to see Hennepin Health PMAP/MNCare members. The Hennepin Health PMAP/MNCare care team will help you choose a provider based on the type of services you need and location most convenient to you. If you need mental health services, talk to your Care Coordinator, primary care clinic, or call Member Services at (TTY: ). Open Access Services For some services, you may choose to get care from any physician, clinic, hospital, pharmacy or familyplanning agency even if it is not in our network. These are called open access services and they include the following: family planning, diagnosis of infertility, testing and treatment of sexually transmitted diseases, and testing for AIDS or HIVrelated conditions. You can get more information on open access services by calling Member Services at (TTY: ). Pharmacy Members must use our network of pharmacies for drugs covered by our health plan. A list of pharmacies is included in the Provider Directory that your received in your Member Packet, or by going to Remember to have the following available when you call to refill your prescription: Hennepin Health PMAP/MNCare Member Identification (ID) Card Minnesota Health Care Programs card Cards for any other health coverage you have, such as Medicare Part D or private insurance It is important to remember to show both your Member Identification (ID) card and your Minnesota Health Care Programs card when picking up your prescriptions. People with Medicare must enroll in a Medicare Prescription Drug Program (Medicare Part D) to get most of their drugs. You can get more information on pharmacy services by calling Member Services at (TTY: ). w w w. h e n n e p i n h e a l t h. o r g V

8 I N T R O D U C T I O N Specialty Care Specialty Care describes services you can get from doctors or surgeons whose training focuses primarily in one specific field of medicine. Examples include neurology, cardiology, and oncology, among others. Hennepin Health PMAP/MNCare offers a specialty network. If your health care provider re fers you outside of the Hennepin Health PMAP/MNCare network, a service authorization is required. The out-ofnetwork spe cialist must be enrolled as a Minnesota Health Care Program (MHCP) provider, accept MHCP rates from Hennepin Health PMAP/MNCare and be willing to see Hennepin Health PMAP/MNCare members. You can get information on how to access specialty care by calling Member Services at (TTY: ). Transition of Care When you join Hennepin Health PMAP/MNCare, we will help you continue to get necessary health care services that were authorized before you joined our plan. Some examples are the following: orthodontia, mental health services, chemical dependency services, services for at-risk pregnancy and prescriptions. If you are currently getting care from a provider who is not in our provider network, we will help you transition to a participating provider. If you would like more information please call Member Services at (TTY: ). Hennepin Health PMAP/MNCare will authorize transportation services for eligible members who need assistance getting to and from their covered appointments based on their medical needs. Hennepin Health PMAP/MNCare reserves the right to determine the best and most cost effective way to transport the member. Transportation will be provided at Hennepin Health PMAP/MNCare s discretion via bus, common carrier (taxi) or special transportation services (STS). If you need a ride and there isn t a closer clinic in our network please call our Member Services at (TTY: ). Members will get an Evidence of Coverage with more information about transportation. Urgent/After Hours/Emergency Care Your care coordinator and care team will make sure you get the care you need any time, day or night. When you need medical care during regular business hours, it is best to call your primary care clinic. When you need care after hours, or when you have injuries or illnesses that are not life-threatening, you have options: Call HealthConnection, Hennepin Health PMAP/MNCare s 24/7 nurse line, at ; or Go to any of the urgent care clinics listed on page 14. In an emergency that needs treatment right away, either call 911 or go to the nearest emergency room. Transportation We are not required to provide transportation to your primary care clinic if it is over 30 miles from your home if another primary care clinic is available within 30 miles. Exceptions to this rule can be made in certain circumstances. Other Things That You Should Know Hennepin Health PMAP/MNCare lets you use providers from many cultures, which means you can work with people who understand your background. Your care coordinator and care team will assist you with making the best health care connections. VI P R I M A R Y C A R E N E T W O R K L I S T I N G P M A P M N C A R E

9 I N T R O D U C T I O N Hennepin Health PMAP/MNCare has a bilingual Member Services staff. For Hennepin Health PMAP/ MNCare s recorded translated plan information, please call: w w w. h e n n e p i n h e a l t h. o r g

10 P R I M A R Y C A R E C L I N I C S You can get updated information about listed providers and information on specialists that are not listed in this booklet by going to or by calling Member Services at (TTY: ). Anoka County Blaine North Memorial Clinic, Silver Lake (Blaine) Clinic Code: th Ave NE Blaine, MN This facility meets our minimum accessibility standards.* Fridley Fridley Children s & Teenagers Medical Center Clinic Code: Osborne Rd NE Fridley, MN Carver County Chaska South Lake Pediatrics, Chaska Clinic Code: Medical Center 111 Hundertmark Rd Chaska, MN Grove Hospital Corporation Hennepin County Brooklyn Center HCMC Brooklyn Center Clinic Clinic Code: Shingle Creek Pkwy Brooklyn Center, MN North Memorial Clinic, Brooklyn Center Clinic Code: Xerxes Ave N Brooklyn Center, MN Brooklyn Park Brooklyn Park Clinic, Hennepin Clinic Code: Zane Ave N Brooklyn Park, MN North Memorial Clinic, Brooklyn Park Family Physicians Clinic Code: Edinbrook Pkwy Brooklyn Park, MN Eden Prairie North Memorial Clinic, Eden Prairie Clinic Code: Prairie Center Dr Eden Prairie, MN Hospital Affiliation: North Memorial Medical Center *See Accessibility Standards on page 17 for more information. 2 P R I M A R Y C A R E N E T W O R K L I S T I N G P M A P M N C A R E

11 P R I M A R Y C A R E C L I N I C S South Lake Pediatrics, Eden Prairie Clinic Code: Prairie Center Dr Eden Prairie, MN Grove Hospital Corporation Golden Valley HCMC Golden Valley Clinic Clinic Code: Duluth St Minneapolis, MN North Memorial Clinic, Golden Valley Family Physicians Clinic Code: Golden Valley Rd Golden Valley, MN Maple Grove North Memorial Clinic, Arbor Lakes Clinic Code: Elm Creek Blvd Maple Grove, MN North Memorial Clinic, Maple Grove Clinic Code: Hospital Dr Maple Grove, MN Practice, Geriatrics and Internal Medicine North Memorial Clinic, Maple Grove (Camden) Clinic Code: Elm Creek Blvd Maple Grove, MN South Lake Pediatrics, Maple Grove Clinic Code: 4071 Arbor Lakes Medical Center Elm Creek Blvd Suite 250 Maple Grove, MN Hospital Affiliation: North Memorial Medical Center Minneapolis Axis Medical Center Clinic Code: Nicollet Ave S Minneapolis, MN Cedar Riverside Peoples Center Clinic Code: th Ave S Minneapolis, MN *See Accessibility Standards on page 17 for more information. w w w. h e n n e p i n h e a l t h. o r g 3

12 P R I M A R Y C A R E C L I N I C S Community University Health Care Center-CUHCC Clinic Code: Bloomington Ave S Practice, Geriatrics and Internal Medicine HCMC BeWell Clinic Clinic Code: S 6th St Minneapolis, MN HCMC Coordinated Care Clinic Clinic Code: 0072 HCMC Campus 701 Park Ave Minneapolis, MN HCMC East Lake Clinic Clinic Code: E Lake St Minneapolis, MN HCMC Internal Medicine Clinic at Parkside Clinic Code: S 8th St Multispecialty Clinic: Geriatrics and Internal Medicine HCMC International Health Clinic Clinic Code: 1092 HCMC Campus 701 Park Ave Minneapolis, MN Russian Primary Care: Monday 1:00 p.m.-4:00 p.m. Somali Primary Care: Monday 1:00 p.m.-3:30 p.m. Tuesday 1:00 p.m.-4:00 p.m. Spanish Primary Care: Monday & Friday 8:00 a.m.-4:30 p.m. HCMC Medicine Clinic Clinic Code: 1093 HCMC Campus 701 Park Ave Minneapolis, MN Practice, Geriatrics and Internal Medicine HCMC Obstetrics/ Gynecology Clinic Clinic Code: 1094 HCMC Campus 701 Park Ave Minneapolis, MN HCMC Pediatric Clinic Clinic Code: 1095 HCMC Campus 701 Park Ave Minneapolis, MN HCMC Senior Care Clinic at Augustana Clinic Code: th Ave S Multispecialty Clinic: Geriatrics and Internal Medicine HCMC Whittier Clinic Clinic Code: Nicollet Ave Minneapolis, MN *See Accessibility Standards on page 17 for more information. 4 P R I M A R Y C A R E N E T W O R K L I S T I N G P M A P M N C A R E

13 P R I M A R Y C A R E C L I N I C S Indian Health Board of Minneapolis, Inc. Clinic Code: E 24th St This facility meets our minimum accessibility standards.* Native American Community Clinic Clinic Code: E Franklin Ave Neighborhood HealthSource, Central Ave Clinic Code: Central Ave NE Minneapolis, MN , North Memorial Medical Center HCMC certified nurse midwives practice here. This facility meets our minimum accessibility standards.* Practice, Geriatrics and Internal Medicine Neighborhood HealthSource, Fremont Ave Clinic Code: Fremont Ave N Minneapolis, MN , North Memorial Medical Center HCMC certified nurse midwives practice here. This facility meets our minimum accessibility standards.* Practice, Geriatrics and Internal Medicine Neighborhood HealthSource, Sheridan Clinic Code: th Ave NE Minneapolis, MN , North Memorial Medical Center North Memorial Clinic - Downtown Clinic Code: Nicollet Mall Minneapolis, MN Hospital Affiliation: North Memorial Medical Center North Memorial Clinic - Minneapolis (Camden) Clinic Code: Webber Pkwy Minneapolis, MN Hospital Affiliation: North Memorial Medical Center This facility meets our minimum accessibility standards.* North Memorial Clinic - Northeast Family Physicians Clinic Code: Central Ave SE Minneapolis, MN NorthPoint Health & Wellness Center Clinic Code: Penn Ave N Minneapolis, MN This facility meets our minimum accessibility standards.* *See Accessibility Standards on page 17 for more information. w w w. h e n n e p i n h e a l t h. o r g 5

14 P R I M A R Y C A R E C L I N I C S Southside Medical Clinic Clinic Code: E 35th St Minneapolis, MN University of Minnesota Physicians Health NP Clinic Clinic Code: S 3rd St Minneapolis, MN Minnetonka North Memorial Clinic, Minnetonka Medical Center Clinic Code: Highway 7 Minnetonka, MN Grove Hospital Corporation North Memorial Clinic, Ridgedale Clinic Code: Plymouth Rd Minnetonka, MN South Lake Pediatrics, Clearwater Drive Clinic Code: Clearwater Dr Minnetonka, MN Grove Hospital Corporation Plymouth North Memorial Clinic, Plymouth (Rockford Road) Clinic Code: Rockford Rd Plymouth, MN North Memorial Clinic, Plymouth City Center Clinic Code: th Ave N Plymouth, MN South Lake Pediatrics WestHealth Campus, Plymouth Clinic Code: Campus Dr Plymouth, MN Richfield HCMC Richfield Clinic Clinic Code: W 66th St Richfield, MN Southside Community Health Services Richfield Clinic Code: East 78th St Richfield, MN *See Accessibility Standards on page 17 for more information. 6 P R I M A R Y C A R E N E T W O R K L I S T I N G P M A P M N C A R E

15 P R I M A R Y C A R E C L I N I C S Saint Anthony North Memorial Clinic, Silver Lake (Saint Anthony) Clinic Code: th Ave NE St. Anthony, MN HCMC Saint Anthony Village Clinic Clinic Code: Highway 88 St. Anthony, MN Saint Louis Park South Lake Pediatrics WestHealth Campus, Saint Louis Park Clinic Code: Excelsior Blvd St. Louis Park, MN Grove Hospital Corporation Sherburne County Elk River North Memorial Clinic, Elk River Physicians Clinic Code: Freeport Ave NW Elk River, MN Washington County Stillwater Saint Croix Family Medical Clinic Clinic Code: Memorial Ave N Stillwater, MN *See Accessibility Standards on page 17 for more information. w w w. h e n n e p i n h e a l t h. o r g 7

16 M E N T A L & C H E M I C A L H E A L T H P R O V I D E R S You can get updated information about listed providers and information on specialists that are not listed in this booklet by going to or by calling Member Services at (TTY: ). Anoka County Coon Rapids Family Life Mental Health Center 1930 Coon Rapids Blvd Coon Rapids, MN Lutheran Social Service of MN, Coon Rapids Hanson Blvd NW Coon Rapids, MN Nystrom & Associates, Coon Rapids 3833 Coon Rapids Blvd Coon Rapids, MN People Inc, Riverwind Residence th Ave NW Coon Rapids, MN Rise Inc, Family Life Mental Health Center 1930 Coon Rapids Blvd Coon Rapids, MN Fridley Community Options Fridley 5384 NE 5th St Fridley, MN Dakota County Apple Valley Associated Clinic of Psychology, Apple Valley th St W Apple Valley, MN Nystrom and Associates, Apple Valley Hampton Bank Building - Merchants Bank Building 7300 W 147th St Apple Valley, MN Burnsville Many Sparrows 1500 McAndrews Rd, Suite 231 Burnsville, MN Mendota Heights People Inc - Centre Pointe Mental Health Clinic 2060 Centre Pointe Blvd Mendota Heights, MN Hennepin County Bloomington Carlson Drake House 5414 W Old Shakopee Cir Bloomington, MN Professional Resource Network Behavioral Health 2740 W American Blvd, Suite 100 Bloomington, MN Brooklyn Center Advanced Behavioral Health Inc 3300 Bass Lake Road, Suite 500 Brooklyn Center, MN Associated Clinic of Psychology, Brooklyn Center 6200 Shingle Creek Pkwy Brooklyn Center, MN Hennepin Supportive Living Services 5615 Brooklyn Blvd Brooklyn Center, MN Northwest Residence th Ave N Brooklyn Center, MN P R I M A R Y C A R E N E T W O R K L I S T I N G P M A P M N C A R E

17 M E N T A L & C H E M I C A L H E A L T H P R O V I D E R S Supportive Living Services Inc 5615 Brooklyn Blvd Brooklyn Center, MN Vail Place, Brooklyn Center 1412 W 36th St Brooklyn Center, MN Brooklyn Park People Inc, Early Childhood Day Treatment 7600 Boone Ave N Brooklyn Park, MN The Family Partnership, Northwest Hennepin, Brooklyn Park th Ave N Brooklyn Park, MN Eden Prairie Lutheran Social Service of MN, Eden Prairie Technology Dr Eden Prairie, MN Nystrom and Associates, Eden Prairie Prairie Lakes Dr, Suite 350 Eden Prairie, MN Edina Affinity Psychological Services 5275 Edina Industrial Blvd Suite 203 Edina, MN Clapp, William, MD 6525 Drew Ave S Edina, MN Mental Health Systems, Edina 6600 France Ave S Edina, MN Golden Valley Oasis Program 6739 Golden Valley Rd Golden Valley, MN Hopkins Reach for Resources Inc 1001 Hwy 7, Suite 235 Hopkins, MN Vail Place, Hopkins 15 9th Ave S Hopkins, MN Maple Grove Lutheran Social Service of MN, Maple Grove 7401 County Road 101 Maple Grove, MN Nystrom and Associates, Maple Grove th Circle N Maple Grove, MN Minneapolis African American Wellness Institute, MH, Clifton Ave 236 Clifton Ave Minneapolis, MN Associated Clinic of Psychology, Minneapolis 3100 W Lake St Minneapolis, MN Axis Medical Center 1801 Nicollet Ave S Minneapolis, MN Bill Kelly House 3104 E 58th SE Minneapolis, MN Community University Health Care Center-CUHCC 2001 Bloomington Ave S HCMC Addiction Medicine Clinic, Park Ave, Hennepin 807 Park Ave w w w. h e n n e p i n h e a l t h. o r g 9

18 M E N T A L & C H E M I C A L H E A L T H P R O V I D E R S HCMC Addiction Medicine Clinic, Shapiro Building, Hennepin County Medical Center 914 S 8th St, Suite 131 Minneapolis, MN Healthcare for the Homeless 1800 Chicago Ave S Hennepin County - COPE 300 S 6th Street Minneapolis, MN Hennepin County Mental Health Center - Chicago Ave 1800 Chicago Ave S Hennepin County Mental Health Center - Nicollet 1801 Nicollet Ave S Minneapolis, MN Indian Health Board of Minneapolis, Inc E 24th St Lutheran Social Service of MN, Minneapolis 2400 Park Ave Mental Health Counseling Services, Minneapolis 615 1st Ave NE Minneapolis, MN Michael Montgomery (aka Transition Counseling) 1500 Golden Valley Rd Minneapolis, MN Native American Community Clinic 1213 E Franklin Ave NorthPoint Health & Wellness Center 1313 Penn Ave N Minneapolis, MN NorthPoint PYC Clinic 2210 Oliver Ave N Minneapolis, MN People Inc, Anchor House 1319 Girard Ave N Minneapolis, MN People Inc, Assertive Community Treatment Homeless 1309 Girard Ave N Minneapolis, MN People Inc, Deaf Mental Health Services 726 2nd St NE Minneapolis, MN People Inc, Stark Mental Health Clinic 2120 Park Ave ReEntry House Inc, Community Treatment Team(ACT) 5812 Lyndale Ave S Minneapolis, MN ReEntry House Inc, IRTS 5812 Lyndale Ave S Minneapolis, MN Rise, Central 2003 Central Ave NE Minneapolis, MN The Family Partnership, Four Directions Family Center th Ave S The Family Partnership, Minneapolis Downtown 414 S 8th St P R I M A R Y C A R E N E T W O R K L I S T I N G P M A P M N C A R E

19 M E N T A L & C H E M I C A L H E A L T H P R O V I D E R S The Family Partnership, North Minneapolis 1501 Xerxes Ave N Minneapolis, MN The Family Partnership, Minneapolis East Lake Street 4123 E Lake St Minneapolis, MN Touchstone Health & Wellness Center 2308 Snelling Ave Touchstone Health & Wellness Center 2312 Snelling Ave Touchstone Mental Health 1925 Nicollet Ave Minneapolis, MN Touchstone Mental Health, Residential Treatment 2516 E 24th Street Minneapolis, MN Tubman Family Alliance & Chrysalis A Center for Women 4432 Chicago Ave S Minneapolis, MN Vail Place, Minneapolis 1412 W 36th St Minneapolis, MN Richfield The Family Partnership, Richfield 1550 East 78th St Richfield, MN Robbinsdale ResCare Minnesota Inc Transitions on Broadway 3776 W Broadway Ave Robbinsdale, MN Saint Louis Park Associated Clinic of Psychology, Saint Louis Park 1155 Ford Rd Saint Louis Park, MN Worawan Turner Psychological Services 4021 Vernon Ave S Saint Louis Park, MN Isanti County Cambridge Therapeutic Services Agency Inc - Cambridge 1700 E Rum River Dr S Cambridge, MN Ramsey County New Brighton Nystrom and Associates, New Brighton 1900 Silver Lake Rd New Brighton, MN Saint Paul Pangea Care, Chemical Dependency 1 Water St, Suite 288 Saint Paul, MN People Inc, Diane Ahrens Crisis Center 1784 Lacrosse Ave Saint Paul, MN African American Wellness Institute - MH, Saint Paul 1301 E 7th St Saint Paul, MN Associated Clinic of Psychology, Saint Paul 450 N Syndicate Ave Saint Paul, MN Community Options Saint Paul 1585 Rice St Saint Paul, MN w w w. h e n n e p i n h e a l t h. o r g 11

20 M E N T A L & C H E M I C A L H E A L T H P R O V I D E R S Hamm Memorial Psychiatric Clinic, Inc 408 Saint Peter St Saint Paul, MN Lutheran Social Service of MN, Saint Paul Como Ave 2485 Como Ave St. Paul, MN Lutheran Social Service of MN, Saint Paul Snelling Ave 700 S Snelling Ave Gloria Dei Lutheran St. Paul, MN Mental Health Resources, Inc: East, Saint Paul (ACT) 762 Transfer Rd Saint Paul, MN Mental Health Resources, Inc: East, Saint Paul (ARMHS) 762 Transfer Rd Saint Paul, MN Metro Psychology Support Services, Inc University Ave W, Suite 163 Saint Paul, MN Options Family & Behavior Services, Saint Paul 1600 W University Ave Saint Paul, MN People Inc, Maghakian Place 1100 Hancock St Saint Paul, MN People Inc, York Ave Mental Health Clinic 317 York Ave Saint Paul, MN People Inc. Assertive Community Treatment Homeless 2060 Centre Pointe Blvd Saint Paul, MN ResCare Minnesota Inc 1865 Old Hudson Rd Saint Paul, MN Washington County Stillwater Family Innovations, Stillwater 6303 Osgood Ave N Stillwater, MN Woodbury Nystrom and Associates, Woodbury 1811 Weir Dr Woodbury, MN Wright County Otsego Nystrom and Associates, Otsego th St NE 200 Otsego, MN P R I M A R Y C A R E N E T W O R K L I S T I N G P M A P M N C A R E

21 H O S P I T A L S You can get updated information about listed providers and information on specialists that are not listed in this booklet by going to or by calling Member Services at (TTY: ). Healtheast Bethesda Hospital 559 Capital Blvd Saint Paul, MN Hennepin County Medical Center HCMC Campus 701 Park Ave Minneapolis, MN Maple Grove Hospital 9875 Hospital Dr Maple Grove, MN North Memorial Medical Center 3300 Oakdale Ave N Robbinsdale, MN w w w. h e n n e p i n h e a l t h. o r g 13

22 U R G E N T C A R E You can get updated information about listed providers and information on specialists that are not listed in this booklet by going to or by calling Member Services at (TTY: ). Anoka County Blaine North Memorial Urgency Center, Blaine Ulysses St NE Blaine, MN days a week: 10 a.m.-10 p.m. Fridley Fridley Children s & Teenagers Medical Center 500 Osborne Rd NE Fridley, MN Monday-Friday: 7 a.m.-9:30 a.m. Holidays & Weekends: 9 a.m.- 10 a.m. Hennepin County Brooklyn Center North Memorial Urgent Care- Brooklyn Center 5615 Xerxes Ave N Brooklyn Center, MN days a week: 8 a.m.-8 p.m. Eden Prairie North Memorial Urgent Care, Eden Prairie 965 Prairie Center Dr Eden Prairie, MN days a week: 8 a.m.-8 p.m. Maple Grove North Memorial Urgent Care, Maple Grove 9855 Hospital Dr Maple Grove, MN Monday-Friday: 8 a.m.-8 p.m. Saturday-Sunday: 9 a.m.-5 p.m. Minneapolis Axis Medical Center 1801 Nicollet Ave S Minneapolis, MN Monday-Thursday: 8 a.m.-7 p.m. Friday: 8 a.m.-6 p.m. Saturday: 9 a.m.-5 p.m. HCMC Urgent Care HCMC Campus 730 S 8th St Minneapolis, MN Monday-Friday: 8 a.m.-8 p.m. Saturday-Sunday: 8 a.m.-6 p.m. Closed Thanksgiving Day Closed Christmas Day Plymouth North Memorial Urgent Care, Plymouth th Ave N Plymouth, MN days a week: 8 a.m.-8 p.m. Richfield Southside Community Health Services Richfield 1550 East 78th St Richfield, MN Monday-Friday: 8 a.m.-5 p.m. Saint Anthony North Memorial Urgent Care, Saint Anthony th Ave NE Saint Anthony, MN Monday-Friday: 8 a.m.-8 p.m. Saturday-Sunday: 8 a.m.-8 p.m. Ramsey County Roseville North Memorial Urgent Care, Roseville Twin Lakes Health 1835 County Road C W Roseville, MN days a week: 8 a.m.-8 p.m. Sherburne County Elk River North Memorial Urgent Care, Elk River 800 Freeport Ave NW Elk River, MN days a week: 8 a.m.-8 p.m. 14 P R I M A R Y C A R E N E T W O R K L I S T I N G P M A P M N C A R E

23 E Y E C A R E P R O V I D E R S You can get updated information about listed providers and information on specialists that are not listed in this booklet by going to or by calling Member Services at (TTY: ). A Chance to Grow, Inc. - Vision nd St NE Minneapolis, MN Fridley Children s & Teenagers Medical Center 500 Osborne Rd NE Fridley, MN Hennepin County Medical Center, Eye Clinic 730 S 8th St Minneapolis, MN Midtown Eye Care 2955 Chicago Ave S Minneapolis, MN Parkside Ophthalmology Clinic and Optical Shop, Hennepin 825 S 8th St Pearle Vision, Edina 3333 Hazelton Rd Edina, MN Pearle Vision, Elk River Holt St NW Elk River, MN Pearle Vision, Lake Street 1 W Lake Street Minneapolis, MN Pearle Vision Highland Park 2024 Ford Parkway Saint Paul, MN Southside Vision Clinic th Ave S Minneapolis, MN Visionworks, Blaine 125 Northtown Dr Blaine, MN Visionworks, Burnsville Burnsville Center 2036 Burnsville Center Burnsville, MN Visionworks, Calhoun Square Calhoun Square 3001 Hennepin Ave N Minneapolis, MN Visionworks, Crystal Crystal Gallery Mall 5546 W Broadway Crystal, MN Visionworks, Eden Prairie 8251 Flying Cloud Dr Eden Prairie, MN Visionworks, Edina Southdale Center 1030 Southdale Center Edina, MN Visionworks, Elk River Elk Park Center Freeport St Elk River, MN Visionworks, Maple Grove 8081 Wedgewood Ln N Maple Grove, MN Visionworks, Maplewood Maplewood Mall 2033 Maplewood Mall Maplewood, MN Visionworks, Minnetonka Ridgedale Mall Wayzata Blvd Minnetonka, MN Visionworks, Rochester Apache Mall 640 Apache Mall Rochester, MN w w w. h e n n e p i n h e a l t h. o r g 15

24 E Y E C A R E P R O V I D E R S Visionworks, Roseville Rosedale Center 501 Rosedale Center Roseville, MN Visionworks, Skyway (Marquette Ave) Investors Building 733 Marquette Ave Minneapolis, MN Visionworks, Saint Paul 2116 Ford Pkwy Saint Paul, MN Visionworks, Stillwater 1960 Market Dr Stillwater, MN Visionworks, West Saint Paul 16 Signal Hills Ctr West Saint Paul, MN Visionworks, Woodbury 1785 Radio Dr Woodbury, MN P R I M A R Y C A R E N E T W O R K L I S T I N G P M A P M N C A R E

25 Service Accessibility Standards An accessibility survey of the clinics in this booklet has been done to find which primary care clinics meet minimum accessibility standards. Clinics that meet our standards are noted in the primary care clinics Section. To meet Hennepin Health s minimum accessibility standards a clinic must have the following: Availability of flexible appointment hours Availability of appropriate transfer assistance to exam tables or x-ray equipment Scales designed to weigh patients with physical disabilities Availability of private waiting areas Public transportation information available from clinic Wheelchair access Parking lot access If you require special access to obtain services from a provider, you may ask for accessible accommodation information by calling Member Services at w w w. h e n n e p i n h e a l t h. o r g 17

26 Minneapolis Grain Exchange Building 400 South Fourth Street, Suite 201 Minneapolis, Minnesota Call: or (toll-free) TTY: or 711