Summer Leadership Conference

Transcription

1 Making Change Stick: Leadership, Management & Motivation Summer Leadership Conference July 27-31, 2015 The Fairmont Southampton BERMUDA Earn 15 CEUs Visit

2 Making Change Stick: Leadership, Management & Motivation An educational program facilitated by Irving Stackpole 2 Continuing Education Credit The New York State Health Facilities Association is a certified sponsor of professional continuing education with the National Association of Long Term Care Administrator Boards (NAB). NYSHFA has submitted for 15 CEUs from NAB for this program. State licensure boards have the final authority on the educational program facilitated by acceptance of individual courses.

3 Making Change Stick: Leadership, Management & Motivation Who should attend? Long-term care leaders who want to increase levels of productivity and cooperation in his or her organization or community. Administrators, CEOs, facility owners, ACHCA and NYSHFA members and nonmembers, health care company providers who will benefit from this week long workshop. About Irving Stackpole Irving has over 40 years of experience in healthcare management, marketing and sales. His commitment to the long-term care & postacute sector includes: speaking engagements at AHCA, ACHCA, LeadingAge, ASCP, NCPA and in many more; published articles and interviews in Provider, Advance, Modern Healthcare and others, as well as; assignments with advisory councils, boards and agencies serving the sector. Since 1991 as the President of Stackpole & Associates, Inc., he has led long-term care strategic marketing, customer satisfaction measurement, customer service training, market research & feasibility studies, sales skill training, sales management and business planning projects throughout the United States and the UK earning both recognition and awards. Irving has a background as a respiratory therapist, holds a Bachelor s degree in Philosophy from Stonehill College, a Master s degree from Northeastern University, and Certificate in Advanced Statistical Process Control from Worcester Polytechnic Institute. Consistent with the content of the program, participants will be able to: List five (5) exemplary practices of leadership Identify the ten (10) commandments of exemplary leadership Differentiate between leadership and management Discuss the relationship of trust and followership Describe behavioral models of exemplary leadership Estimate the costs of bad behavior to their organizations Draft and evaluate an authentic leadership statement Identify two (2) systems based issues the will challenge List the stages of team development Leadership and management in todays service sector organizations have never been more difficult. External threats such as regulatory and payment challenges, human resource issues such as inter-generational misunderstandings, cultural and even language differences, as well as consumer demands are enough to give leaders and managers headaches. Best-in-class models for leadership, sound principles of management and the behavioral science of motivation will be presented in a series of highly interactive sessions. Participants will return to work equipped with new insights, a replenished supply of management tools, as well as a personal program for success. About ACHCA The New York Chapter of the ACHCA (NYC-ACHCA) is a State affiliate, of the ACHCA that was founded in 1962, the American College of Health Care Administrators is the only professional association devoted solely to meeting the professional needs of today s long term care administrators and executives. Focusing on advancing leadership excellence, NYC-ACHCA provides professional education and certification to administrators from across the spectrum of long term care. For more information call Larry Slatky (516) or visit our website About NYSHFA / NYSCAL The New York State Health Facilities Association & New York State Center for Assisted Living is a member-driven association of providers of long term care services, caring for individuals of all ages in proprietary, not-for-profit, and government-sponsored skilled nursing, post-acute, rehab, adult care and assisted living communities across the state of New York. For more information visit Summer Leadership Conference

4 Program Overview Making Change Stick: Leadership, Management & Motivation Monday, July 27 Leadership before and NOW; 5 Practices and 10 Commandments Who wants to be led by YOU? Followers and what they seek Who do you trust? Getting, keeping and squandering it Tuesday, July 28 Walk this way; Modeling leadership behavior Clarifying values & finding your voice Vive la difference! Leadership behaviors and management behaviors They did WHAT? The cost of bad behavior and what to do about it Wednesday, July 29 Leading from the heart; sharing your vision If it ain t broke, break it! Challenging the system Errors of enthusiasm v. omissions of neglect Thursday, July 30 Enabling, or empowering? The roles of trust, courage and metrics Enabling teams, individual initiative and action Letting go and letting G.O.D. (Group Organizational Decisions) Friday, August 1 Into Action Summary, Wrap-Up & Evaluations 4

5 The Fairmont Southampton Imagine lush tropical gardens, shimmering pink sand beaches, azure blue seas and spectacular sunsets, and you have envisioned Bermuda. Perched royally on the island s highest point, The Fairmont Southampton s 593 spacious guestrooms many with sweeping water views are richly appointed with private balconies, walkin closets and marble bathrooms. The Location For centuries there existed an island in the imagination of sailors too long at sea; the isle, a coral gem - where the winds were as fresh as a youngster s smile and as cool as a mountain spring - offered the shade of cedar trees and wild gardens of poinsettias and bougainvilleas. On a blustery day in 1503, Juan de Bermudez turned myth into reality. He discovered Bermuda just 600 miles off the Carolina coast. Here, atop Bermuda s highest point, on 100 lush acres, you too can discover the old world charm and new world panache of Bermuda and the Fairmont Southampton Princess. One of the world s incomparable luxury resorts, The Fairmont Southampton in Bermuda offers you endless possibilities for recreation and relaxation including an award winning 18-hole Executive Par-3 golf course, a Willow Stream spa and fitness center, indoor and outdoor pools, plus an oceanfront beach club, PADI dive center, snorkeling rentals, water sports, tennis courts, and more. For more details, visit or call the hotel at (866) Enjoy the best of Bermuda at The Fairmont Southampton where special guestroom rates starting at $312/night, single or double occupancy for a standard room (plus applicable taxes, gratuities, and resort fees), have been negotiated by the NYC-ACHCA. For an additional fee, guests may reserve rooms on the Fairmont Gold Level where breakfast and dinner appetizers are served. You must make reservations by June 26, 2015 in order to qualify for special rates. ATTENDEES MUST TRAVEL WITH PASSPORT. Summer Leadership Conference

6 Hotel Registration The New York Chapter of the American College of Health Care Administrators and New York State Health Facilities Association Summer Leadership Conference, July 27-31, 2015 The Fairmont Southampton - Southampton, Bermuda To make your hotel reservations, please call the hotel at (866) or visit resweb.passkey.com/go/nyachca2015 for online reservations. Please request block code: AMER0715 to get the group rate. You must make your reservations by June 26, 2015 in order to secure special NYCACHCA/NYSHFA rates. Specific questions can be directed to the hotel by calling (866) GUEST ROOM RATES Fairmont Room Deluxe Harbour/Golf View Room Deluxe Ocean View Room Fairmont Gold Harbour Room Fairmont Gold Ocean Room Junior Suite One Bedroom Suite $312/night $332/night $332/night $442/night $442/night $520/night $702/night The above rates reflect the European Plan (EP), accommodation only with no meals included. Rates are applicable for three days before and three days after the education program for those attendees who wish to extend their stay. Rates are based on space availability and the European Plan. A third adult sharing is an additional $30 per night plus gratuities and resort levy. Children under 18 sharing their parents accommodations are complimentary, however subject to gratuities and resort levy. Rates do not include meals, taxes, gratuities or resort levy fees. ADDITIONAL CHARGES All hotel guests must pay Taxes, Gratuities and Resort Levies. Children 5 and under are charged gratuities but not the Resort Levy. Charges are calculated as follows: Room Cost + Resort Levy + Tax, then Gratuities are added (no tax on Gratuities). Taxes, Resort Levy and Gratuities are all subject to change. 6 Resort Levy: There is an additional $11/person per day plus 9.75% tax Gratuity (per person/per day): Fairmont, Deluxe, or Junior Suite - $11.20; Fairmont Gold $13.20; Suites $12.20 Wi-Fi and Hi-Speed Internet Access: available at $13.95 per 24 hours (Complimentary to Fairmont President s Club Members).

7 Bermuda Conference Registration ACHCA/NYSHFA Members $569 Nonmembers $669 NYC-ACHCA/NYSHFA members may bring additional staff from the same facility at the special rate of $519 per person. Nonmembers are invited to bring additional staff at the special rate of $619 per person. Registration forms must be submitted together with full payment to be eligible. For more information regarding the Summer Leadership Conference, please visit www. SummerLeadershipConference.org or contact Larry Slatky at or (516) Refund and Cancellation Policy All requests for refunds must be made in writing. Until June 24, 2015 a full refund will be issued less a $75 processing fee. After June 24, 2015 no refunds will be issued. NYC- ACHCA & NYSHFA realizes that surveyors may walk through your door at any time. Send us proof that your survey occurred during the program (if you cannot attend or send an alternate), and we will gladly refund your registration fee less a $75 processing fee. CE Credit Available: 15 NAB-approved hours p NHA Number State p ALA Number State Name Nick Name Company Address City / State / ZIP This is my p Home p Business address. Business Phone Home Phone Fax TOTAL FEE p Check Enclosed (payable to NYC-ACHCA) Mail To: Grand Manor Nursing Home, 700 White Plains Road, Bronx, New York ATTN: Anthony Restaino TO USE A CREDIT CARD via PayPal to make a secure payment, go to or go to Payment Processing Disclosure Please note that should this charge be disputed by you or any agent acting on your behalf, a service fee not to exceed 5% of the original charge amount may be incurred. Charges may be processed through our merchant services provider, PayPal. The item may appear on your statement as PAYPAL NYCACHCA. To Ensure Your Attendance, Please register by July 4, Register online at Registration questions? Call (516) You will receive a confirmation notice within two weeks of receipt of your registration form. Summer Leadership Conference

8 c/o Anthony Restaino Grand Manor Nursing Home 700 White Plains Road Bronx, New York Summer Leadership Conference July 27-31, 2015 The Fairmont Southampton BERMUDA