good T.J. HEALTH TOMPKINSVILLE CLINIC Tell us something OCTOBER 9, 2017

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Cecil Sherman
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OCTOBER 9, 2017 Tell us something good T.J.

services including physicals (CDL, school, sport, wellness), sick visits,

There is very little our clinic can t do! We have one provider, Mrs.

to 5 p.m., and we are closed on Fridays.

It s 24/7/365. So please come see us sometime!

1 OCTOBER 9, 2017 Tell us something good T.J. HEALTH TOMPKINSVILLE CLINIC The Tompkinsville Clinic offers several services including physicals (CDL, school, sport, wellness), sick visits, labs, minor surgical procedures (mole, lesion removal, biopsy), and PAP. There is very little our clinic can t do! We have one provider, Mrs. Teresa Sheffield, APRN. Our hours are Monday Thursday 8 a.m. to 5 p.m., and we are closed on Fridays. We accept patients of all ages, and we accommodate walk-in patients if schedule allows. We aim to provide a very warm, welcoming and fun atmosphere, while also being sensitive at the same time. We genuinely love and care for each and every one of our patients and try to help in any situation we can. We treat our patients like family here and I can t say enough how much we care about and love our patients. To us, we don t stop caring just because we aren t on the clock. It s 24/7/365. So please come see us sometime! We promise to treat you like family. Susan Gullett, LPN & Haley Johnson, LPN Samantha Rhoton, FOC & Teresa Sheffield, APRN Samantha Rhoton and Nickie Dubree Not pictured is Amanda Milam, PSR. She works part-time in the Tompkinsville Clinic and part-time at the Pavilion. Special thanks to Samantha Rhoton for submitting this great information along with the awesome photos!

Yashpal Modi & Steve Moffett - Breast Cancer Screening, Prevention and Recommendations October 24: Pink Power Hour Nominate your fellow co-workers for one of the TJRH Service Excellence Awards.

2 SERVICE EXCELLENCE Awards DO YOU KNOW SOMEONE WHO EXEMPLIFIES THE VALUES AND STANDARDS OF THE T.J. PLEDGE? OCTOBER October 12, 13, 16, 17 & 18: TJHC Health Fair Lab Pre-Draw Dates October 17: Lunch & Learn: Dr. Yashpal Modi & Steve Moffett - Breast Cancer Screening, Prevention and Recommendations October 24: Pink Power Hour Nominate your fellow co-workers for one of the TJRH Service Excellence Awards. You may pick up a form outside the hospital cafeteria, print the one in the back of this newsletter, or you can also submit it online via the T.J. Intranet. Award winners are announced monthly. Thank you for helping us to recognize our employees who strive for Service Excellence! October 26: Alzheimer's & Dementia Seminar October 28: T.J. Health Columbia Health Fair If you have an important date or event that should be added, please it to bmatthews@tjsamson.org. T.J. PATIENT ENCOUNTERS 9/30/17-10/06/17: 6,450 9/23/17-9/29/17: 7,507

3 Congratulations, Pharmacy Team! Brandy Headrick and John Thomas Rogers were the winners at our most recent T.J. Employee Cornhole Tournament. Thanks to all of you who joined in this fun team-building event!

4 The T.J. Marketing Department has temporarily relocated to the McKinley House at 1060 Glenview Drive in Glasgow. Our phone numbers and addresses remain the same. Please continue to contact us with your marketing needs. Thanks!

Monday 10/09/17 TJ CAFÉ MENU Baked Ham, Chicken Pan Pie, Hash brown Casserole,

Stuffed Peppers, Mashed Potatoes, Gravy, Roasted Squash and Zucchini, Cauliflower

Grilled Chicken, Steamed Broccoli, Caesar Salad, Rosemary Roasted Potatoes, and

Creamy Parmesan Risotto, Roasted Pumpkin Salad, Baked Sweet Potatoes, and Rolls

and Cheese, French Fries, Country Style Green Beans, and Tomato Cucumber Salad

5 Monday 10/09/17 TJ CAFÉ MENU Baked Ham, Chicken Pan Pie, Hash brown Casserole, Fresh Green Beans, Corn, Carrots, and Rolls Tuesday 10/10/17 Fried Chicken, Stuffed Peppers, Mashed Potatoes, Gravy, Roasted Squash and Zucchini, Cauliflower Au gratin, Peas, and Rolls Wednesday 10/11/17 Beef Lasagna, Italian Marinated Grilled Chicken, Steamed Broccoli, Caesar Salad, Rosemary Roasted Potatoes, and Garlic Bread Thursday 10/12/17 Meatloaf, Roasted Chicken, Brussels Sprouts, Creamy Parmesan Risotto, Roasted Pumpkin Salad, Baked Sweet Potatoes, and Rolls Friday 10/13/17 Fried Fish Sandwich, Fried or Grilled Chicken Sandwich, Macaroni and Cheese, French Fries, Country Style Green Beans, and Tomato Cucumber Salad For outside orders, please call ahead and we will happily prepare your lunch for you to pick up

October 26, 2017 6:30PM-8:00PM Eastern/5:30PM-7:00PM Central Join us for a question and answer session with a range of

The expert panel will include a behavioral neurologist, a clinical social worker, a community outreach coordinator for the

Please bring your questions about diagnosis and treatment, behavioral management, community and supportive services,

This program is offered through an interactive telemedicine system to connect with persons who are impacted by Alzheimer s

7 October 26, :30PM-8:00PM Eastern/5:30PM-7:00PM Central Join us for a question and answer session with a range of dementia care experts. The expert panel will include a behavioral neurologist, a clinical social worker, a community outreach coordinator for the Alzheimer s Association, and a gerontologist. Please bring your questions about diagnosis and treatment, behavioral management, community and supportive services, research opportunities, and anything else! We look forward to an engaging session! This program is offered through an interactive telemedicine system to connect with persons who are impacted by Alzheimer s disease and related memory disorders, providing education and supportive services across the state of Kentucky. This event is FREE and open to the public. Registration is required. Please register for this FREE event by October 19th! Contact: Hardin Judy Ferguson Stevens at (859) or or jferguson@tjsamson.org hardin.stevens@uky.edu

8 Here is some important HIPAA information that the HHS Office for Civil Rights (OCR) distributed following the tragedy in Las Vegas last week. Subject: Disclosures to Family, Friends, and Others Involved in an Individual s Care and for Notification October 3, 2017 Disclosures to Family, Friends, and Others Involved in an Individual s Care and for Notification Following the recent mass shooting in Las Vegas, the HHS Office for Civil Rights (OCR) is taking this opportunity to clarify that the HIPAA Privacy Rule allows patient information to be shared for the following purposes and under the following conditions: Disclosures to Family, Friends, and Others Involved in an Individual s Care and for Notification A HIPAA covered entity may share protected health information with a patient s family members, relatives, friends, or other persons identified by the patient as involved in the patient s care. A covered entity also may share information about a patient as necessary to identify, locate, and notify family members, guardians, or anyone else responsible for the patient s care, of the patient s location, general condition, or death. This may include, where necessary to notify family members and others, the police, the press, or the public at large. See 45 CFR (b). The covered entity should get verbal permission from individuals or otherwise be able to reasonably infer that the patient does not object, when possible; if the individual is incapacitated or not available, covered entities may share information for these purposes if, in their professional judgment, doing so is in the patient s best interest. For patients who are unconscious or incapacitated: A health care provider may share relevant information about the patient with family, friends, or others involved in the patient s care or payment for care, if the health care provider determines, based on professional judgment, that doing so is in the best interests of the patient. In addition, a covered entity may share protected health information with disaster relief organizations that, like the American Red Cross, are authorized by law or by their charters to assist in disaster relief efforts, for the purpose of coordinating the notification of family members or other persons involved in the patient s care, of the patient s location, general condition, or death. It is unnecessary to obtain a patient s permission to share the information in this situation if doing so would interfere with the organization s ability to respond to the emergency. Individuals, family members and friends may find more guidance on this topic at: Health care professionals may find OCR s FAQs on Disclosures to Friends and Family Members at: Disclosures to the Media or Others Not Involved in the Care of the Patient/Notification Upon request for information about a particular patient by name, a hospital or other health care facility may release limited facility directory information to acknowledge an individual is a patient at the facility and provide basic information about the patient s condition in general terms (e.g., critical or stable, deceased, or treated and released) if the patient has not objected to or restricted the release of such information or, if the patient is incapacitated, if the disclosure is believed to be in the best interest of the patient and is consistent with any prior expressed preferences of the patient. See 45 CFR (a). In general, except in the limited circumstances described elsewhere in this bulletin, affirmative reporting to the media or the public at large about an identifiable patient, or the disclosure to the public or media of specific information about treatment of an identifiable patient, such as specific tests, test results or details of a patient s illness, may not be done without the patient s written authorization (or the written authorization of a personal representative who is a person legally authorized to make health care decisions for the patient). See 45 CFR for the requirements for a HIPAA authorization. OCR offers an FAQ on disclosures to the media that offers additional information:

9 ADDITIONAL OPPORTUNITIES TO RECEIVE FLU SHOTS:

10 Dewayne Moss Memorial Fund Award Application Deadline: November 1 st and June 1 st annually Open to: Current students seeking a Master s degree in specified healthcare related profession Award type: Academic Area(s) of study: Medical, Pharmacy and Nursing (including Nurse Practitioner) Award criteria: Academic achievement; leadership Award provides: $1,000 applied toward next semesters tuition Open to current employees of T J Regional Health Eligibility criteria: Have a GPA of 3.0 or higher Have unmet financial need Be a student who has demonstrated significant leadership. The Dewayne Moss Memorial Fund was established to assist Master s degree seeking students who are also employed by T J Regional Health. Including those who are in need of financial aid and who have demonstrated significant leadership within the organization; as well as have a strong record of academic achievement. Each award of $1,000 is to be applied toward the following semester s tuition, to be awarded twice annually; once for the spring semester and once for the fall semester. This is a one-semester award; renewal is not automatic. Previous recipients are not guaranteed award for the second (fall) award granted annually, but are permitted to re-apply. Application Components: Application form Personal Statement essay 2 letters of recommendation Transcripts Résumé

11 Breast Cancer Screening, Prevention & Recommendations LUNCH AND LEARN WITH: DR. YASHPAL MODI & STEVE MOFFETT TUESDAY, OCTOBER 17 TH 12 p.m. to 1 p.m. T.J. Health Pavilion Community Center Wear P ink! Bring a sack lunch and drinks will be provided. One CEU for nursing professionals who attend. Call Katie Shepard at for more information.

T.J. EMPLOYEE DISCOUNTS T.J. employees receive discounts at the following Glasgow businesses by showing their T.J. name badge. ALL IN BLOOM FLORIST Receive free delivery to hospital.

Brides who register receive a free gift! (Excludes trophies and plaques.) BAILEY GIBSON SERVICE DEPT. Receive 15% off service. BLUEGRASS CELLULAR Receive 15% off basic service.

13 T.J. EMPLOYEE DISCOUNTS T.J. employees receive discounts at the following Glasgow businesses by showing their T.J. name badge. ALL IN BLOOM FLORIST Receive free delivery to hospital. NEW CENTURY BUFFET Receive 10% off your purchase. AT&T Receive 25% off base rates. AUTO SPA COMPLEX Receive $2 off the $20 or $28 car wash. AWARDS, INC. Receive 15% off your purchase of gift items. Brides who register receive a free gift! (Excludes trophies and plaques.) BAILEY GIBSON SERVICE DEPT. Receive 15% off service. BLUEGRASS CELLULAR Receive 15% off basic service. BOUTIQUE 218 at JORDAN'S SALON Receive 10% off clothing at Boutique 218. EXTREME FITNESS Individual: $21 Family: $26 Access Key Card: $10 LONG JOHN SILVERS / A&W Receive 20% off regular-priced purchase. MARCO'S PIZZA Receive 25% off regular-priced purchase. MARY ANNE'S HALLMARK Receive 15% off on Wednesdays. PAPA JOHN'S PIZZA Receive 40% off regular prices with code TJ40 at papajohns.com or by calling RALPHIE'S FUN CENTER Receive free shoe or skate rental. SERENDIPITY GIFT SHOP AT T.J. Receive 10% off your purchase. (Some exclusions apply.) SERENITY SALON & SPA Receive 15% off salon services. SHOGUN BISTRO Receive 15% off your food purchase. SIDELINES CASUAL DINING Receive 10% off your purchase. SWEETHEART BAKERY Receive 10% off your purchase. T.J. CAFE Employee discount in employee cafeteria. WITTY'S COMPLETE CAR CARE Receive $5 off lube/oil/filter change. If you are aware of other discounts that T.J. employees receive from local businesses, please it to bmatthews@tjsamson.org. Rev. 09/18/2017

TJRH Service Excellence Award Nomination Form Nominee s Name (please print): Nominee s Department: Date: Nominee s Supervisor: Choose One: Hospital Pavilion Columbia Clinics Clinic Location: Choose

14 TJRH Service Excellence Award Nomination Form Nominee s Name (please print): Nominee s Department: Date: Nominee s Supervisor: Choose One: Hospital Pavilion Columbia Clinics Clinic Location: Choose Area(s) of service that the nominee consistently delivers service that reflects T.J. Regional Health s Service Excellence standards of: Compassion Cooperation Collaboration Communication Change Champion Provide a detailed description of how the nominee exemplifies the standards listed on the pledge. Refer to T.J. Pledge for standards of behavior. Please be sure to provide specific examples of service. Would you like to remain anonymous? If no, please provide your name: For Office Use Only: Department Director Approval: HR Approval:

Mission TJ Regional Health will promote and provide for the health and wellness of the communities we serve and the healthcare professionals who serve them.

15 Mission TJ Regional Health will promote and provide for the health and wellness of the communities we serve and the healthcare professionals who serve them. Vision TJ Regional Health will utilize available resources to anticipate and exceed the healthcare needs of the region with a focus on quality and compassion. Core Values Service Excellence Responsive Vision Innovation Compassion Ethics

16 T.J. PLEDGE I WILL SHOW COMPASSION: see all patients, family members, visitors, coworkers, physicians, and anyone else at T.J. as my customer recognize that each and every interaction I have at T.J. Regional Health matters show kindness and compassion towards my customers at all times be sensitive to the personal and private needs of every customer I WILL COOPERATE WITH OTHERS: maintain zero tolerance for abusive behavior listen and be willing to accept fault when I make a mistake never underestimate the power of an apology refrain from blame and judgment bring a sense of calm to stressful situations I WILL COLLABORATE WITH OTHERS: value myself and every coworker as an equal part of one GREAT team working together treat others in a way that I would like to be treated participate only in conversations that are courteous, respectful, and reflect positively on my teammates and T.J. Regional Health foster a calm and pleasant atmosphere, and refrain from gossip, rumors, and insults speak honestly, seek truth, and act with integrity towards my teammates value the uniqueness and expertise that each team member contributes to the whole meet the need of the moment, regardless of whether or not it is considered part of my job I WILL COMMUNICATE: smile - at everyone always introduce myself, my role, and my purpose use body language, eye contact, and tone of voice that shows respect in every interaction follow the 10/5 rule: always acknowledging people at 10 feet away with a smile and always greeting people at 5 feet away escort any customer in need (visitors, patients) to their destination I WILL ADAPT TO CHANGE: be a part of the solution when I am presented with a challenge embrace change and set the example for those around me accept openly when there are changes that T.J. Regional and/or I have no control over manage the expectations of others by explaining duration and next steps as often as needed I WILL BE A CHAMPION: serve with passion view myself as an owner of T.J. Regional Health and act accordingly take responsibility for the physical appearance of T.J. Regional Health, including my work area go out of my way to daily thank and compliment my customers and coworkers dare to make a difference and be exceptional constantly try to improve myself and T.J. Regional Health speak positively about T.J. Regional, while at work and in public places outside of work

T.J. PATIENT ENCOUNTERS. Terri Lou Royse and. Joe Asman MAY JUNE SEPTEMBER FALL ,500 7,328 CONGRATULATIONS, FITBIT WINNERS:

T.J. PATIENT ENCOUNTERS. Terri Lou Royse and. Joe Asman MAY JUNE SEPTEMBER FALL ,500 7,328 CONGRATULATIONS, FITBIT WINNERS: MAY 8, 2017 LET'S CELEBRATE HOSPITAL WEEK! T.J. Samson Community Hospital and T.J. Health Columbia are more than a place where people go to heal. We are a part of the community that fosters health and