INTERN Project Management Program Assistant

Transcription

1 INTERN Project Management Program Assistant Medical Home Network (MHN) is an innovative public-private partnership working to restructure the way care is delivered and financed. MHN has developed MHNConnect, a cutting edge online portal that unites 20 hospitals and over 155 primary care providers in order to enhance care coordination and quality, improve access, and reduce fragmentation and cost, all while reinforcing the medical home. Recently, MHN formed a value-based, provider-driven Accountable Care Organization, MHN ACO, LLC, which will leverage the experiences and lessons learned across the network over the past 5 years and accelerate movement toward a fully integrated delivery system focused on improving healthcare delivery and the healthcare experience in Chicago s safety net. As the cornerstone of the area s safety net, MHN aims to not only restructure the way health care is delivered and financed for 170,000 current Medicaid beneficiaries covered by CountyCare, but also to rapidly impact new populations. Ultimately, MHN seeks to create a framework to meet the needs of all vulnerable populations. Visit MHNChicago.org. 1

2 Working at Medical Home Network Medical Home Network is a fast paced start up, staffed by a small but growing team, motivated and results-oriented professionals. We are team players who value collaboration, peer feedback, and a can-do attitude. We come from a variety of backgrounds, but have one thing in common the mission to improve health outcomes for vulnerable populations. As a quickly growing non-profit, MHN offers ample opportunities for advancement. We pride ourselves on the work we do and are not just looking to make good hires, but great hires. 2

3 Project Management Program Assistant Intern Job Summary The Program Assistant Intern is an important part of the MHN team and supports the Project Management team. The Program Assistant Intern provides assistance on the use of MHN's suite of healthcare solutions and other innovative technologies in order to educate end-users on effective utilization of the tools. The Intern works closely with the Project Managers to provide support for econsult and other related MHNConnect platform technology, including scheduling and attending meetings, supporting system access for end-users, creating supporting materials, and facilitating end-user trainings. The Intern also works with supervision on independent projects designed to monitor and improve the quality of the platform and its use. The Program Assistant Intern reports to the Assistant Project Manager. 3

4 Duties Establish mastery of both the front-end and administrative back-end of the MHNConnect /econsult system Provide assistance with monitoring and econsult use & reporting Provide high quality training, support services and technical expertise to MHNConnect/eConsult end users both telephonically and during in-person education sessions Communicate to end users via Support Calls or MHNConnect Support Tickets Assist with agendas and minutes for econsult project management meetings Work on other duties and projects as assigned 4

5 Preferred Skills Minimum Bachelor's degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Social Services, Data Analytics, Technology or other related field Must possess excellent computer skills, particularly with all Microsoft Office suite of applications, including Word, Excel, Access, PowerPoint, and Outlook Excellent attention to detail and affinity for process management/improvement Excellent communication (verbal and written) and presentation skills Ability to deal personably and effectively with a variety of people, including senior leadership, healthcare professionals, and ancillary clinic/hospital personnel Ability to work effectively and accomplish tasks in a team environment Ability to multi-task, prioritize, and work under deadlines Please send résumés and cover letters to careers@mhnchicago.org. 5