ICU Leadership Brussels, January 17-19, 2018

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1 ICU Leadership Brussels, January 17-19, 2018 Wednesday, January 17, 2018 (10h30-18h00) Welcome, introduction and review of course materials Co-production and exceptional outcomes: the patient at the center of our preoccupations JL Vincent, P Barach & J Creteur Approaches to measuring healthcare quality and performance: how to apply the evidence. Advantages and limits of protocols and checklists Types of ICU and ICU training Principles of good organization Introduction: A Girbes How to avoid and manage political, financial, personal conflicts: the theory and the practice Lunch How to improve ICU safety and reliability Introduction: J Creteur How to report, analyze and investigate medical errors and patient harm A human factors approach towards patient safety, equipment and physical design of the ICU 1

2 15.00 Break How to avoid and manage conflicts practical cases (20 min each) A/ the hospital administrator you do not need more material/more personnel, you just need better doctors Discussant: J Wendon B/ the consultant I know best these are my orders Discussant: P Barach C/ the younger medical colleague in your staff I disagree with your projects we work too hard in your ICU Discussant: J Creteur D/ the nurse I know what I m doing, but your medical care is lousy Discussant: A Girbes E/ the relative my loved one is getting worse and worse, and it s because of you Discussant: B Guidet General discussion of the first day Journaling and personal reflections End of day one 2

3 Thursday, January 18, 2018 (8:30-17:30) 8.30 Key messages from day 1 What surprised you the most 8.45 Leadership in the wild: clinical leadership how to be recognized and appreciated by the consultants and management How to assess quality How to start research: mono-center vs multicenter studies industry- vs academia-driven Break How to present patients effectively: the problem list computer-assisted bedside discussions Introduction : J Creteur How to make effective multidisciplinary rounds that matter Recognize the importance of collaboration, effective communication and patient handovers Gender disparities: are women well represented? Lunch How to keep the team happy and motivated strategies for team-building and assessing team performance Introduction: A Girbes 3

4 14.00 How to make everyone happy practical cases (20 min each) A/ The patient Discussant: J Wendon B/ the hospital management Discussant: J Creteur C/ the doctor Discussant: P Barach D/ the nurse and other staff Discussant: B Guidet E/ the relative Discussant: A Girbes Bringing implementation science to the intensive care unit Exercises General discussion of the second day - Journaling and personal reflections End of day two 4

5 Friday, January 19, 2018 (8:30-12:00) Key messages from day 1 What surprised you the most Cost control/budgeting: how to bend the financial curves How to organize seminars and journal clubs: how to involve and engage younger and older staff members, non-doctors and doctors Patient and family partnerships in driving ICU safety & quality including the role of patient reported outcome/experience measures (PROM/PREM) Break Recycling and sustainable critical care systems Physician burnout, joy at work, and resilience training, managing oneself The faculty Journaling and personal reflections Workshop adjournment 5

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