Hospice Clinical Orientation (HCO) October, 2016 Events are subject to change as necessary.
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1 About Hospice Clinical ientation: The Hospice Clinical ientation (HCO) Program is provided f new hospice clinical employees to give them the knowledge and tools needed to provide the highest level of quality care and service to patients, their families and caregivers. A new hospice clinician will complete the overall Hospice Clinical ientation in a time span that best suits the new employee. The HCO program is designed in a blended learning approach. In this manner, the new Hospice clinician will reach milestones that enable them to become proficient in certain areas quickly. Hospice clinicians must reach proficiency in their current week befe moving fward to the next week s assignment. Instructions f all Hospice ientation Virtual Classes Follow these instructions to ensure a successful ientation experience: Registration f all Virtual sessions is completed through KindredatHomeLearning.com and should occur 24 hours pri to start time. Training Material: Course handouts are available in KindredatHomeLearning.com > Class Materials. Print the Handouts and bring them to class. Please join the virtual class at least min pri to the scheduled start time. (Start times are listed in EASTERN TIME (3P ET = 2P CT = 1P MT = 12N PT) Attendees are to join the class via both audio & virtual components at least 5 10 minutes pri to start time To get credit f attending the class you must: be enrolled in the event, be in the classroom f the entire class, sign in on the designated Roster, and dialed into the phone conference line. o You cannot achieve attendance credit by only listening on the phone partial phone/classroom attendance! Technical Issues: you may contact the Help Desk (Kindred , Gentiva ) Only launch the Virtual Class through KindredatHomeLearning.com (do not use the link within the confirmation sent by Relias) Go to My Learning > Current Training tab Locate the Course Title and select > Go To Event Print Class Materials if you have not yet done so Click Start to Launch Virtual Class (opens ADOBE CONNECT ) Click Enter as a Guest > Name (type in your full First and Last Name), Click Enter Room Dial into the Audio Conference Line o Participant Codes can be found under the event s + Me Properties. o Once dialed in, place phone on MUTE (dial *6 on keypad to MUTE / UNMUTE call) o Do NOT place the call on HOLD o Read infmation and instructions found in the classroom o Sign the Roster (Full Legal Name, Role/Title, and Program Location) then press Enter o Print any optional handouts available in the classroom as necessary o Answer any Poll Questions listed o Notify the Facilitat immediately if you experience difficulties: phone hang up & dial back, computer close programs and launch KindredatHomeLearning.com Questions about the Hospice ientation process content, please direct them to: Hospice.ientation@Gentiva.com 1 P age
2 HOS2026VIR Kindred at Home Hospice New Employee Call VIRTUAL All New Hospice Employees This virtual event serves as a: Welcome to Kindred at Home, ientation Overview, Tour of Kindred at Home Learning, and an introduction to Resources available. All new hires are auto enrolled however Registration in advance of attendance is required. o Go to KindredatHomeLearning.com o Select the course o Register by selecting a date and time to attend o Exception (No KindredatHomeLearning.com access) contact the Help Desk This event is provided every Monday o Review schedule f Holiday schedule changes 10/03/ /10/ /17/ /24/ /31/2016 Eastern: 3:00 PM 4:00 PM Central: 2:00 PM 3:00 PM Mountain: 1:00 PM 2:00 PM Pacific: 12:00 PM 1:00 PM Code: Contact: donna.curry@gentiva.com Contact: valie.grimes@gentiva.com New Hire Kindred at Home HospiScript/Optum 101 In Service Q&A Session All Hospice Nurses, LPNs/LVNs, Executive Directs, Managers of Clinical Practice, and Quality Managers The Q&A session is to be completed after the Optum Hospice 101 presentation is viewed To register f the Q&A session go to this link: D=t24e08ac174e0c3db36fda158ec94eb80 and register You will need your Optum Group # (refer to your ientation materials ask your MCP f the number) When: The 2nd Tuesday of every month at 4:00 pm EST 10/11/2016 Eastern: 4:00 PM Central: 3:00 PM Mountain: 2:00 PM Pacific: 1:00 PM Once you are approved by the host, you will receive a confirmation with instructions f joining the session. F assistance contact Natasha Jdan at: njdan@hospiscript.com P age
3 HOS0119VIR Referral to Admission Process Overview VIRTUAL (CE) All Hospice Nurses, LPNs/LVNs, Executive Directs, Managers of Clinical Practice, and Quality Managers This course is designed to provide an overview of the referral to admission NTUC processes. Register f only one session. 10/04/ /18/ /13/ /27/2016 Eastern: 2:00 PM 4:00 PM Central: 1:00 PM 3:00 PM Mountain: 12:00 PM 2:00 PM Pacific: 11:00 AM 1:00 PM Code: HOS0112VIR Hospice Documentation Fundamentals VIRTUAL (CE) All Nurses, LPNs/LVNs, Managers of Clinical Practice, Quality Managers, Medical Social Wkers, Spiritual Care Codinats, and Bereavement Codinats 10/13/ /25/2016 Eastern: 10:00 AM 1:00 PM Central: 9:00 AM 12:00 PM Mountain: 8:00 AM 11:00 AM Pacific: 7:00 AM 10:00 AM This course is designed to explain policy, Condition of Participation, regulation and Kindred at Home documentation fundamentals. o Register f only one session. 10/04/ /18/2016 Eastern: 1:00 PM 4:00 PM Central: 12:00 PM 3:00 PM Mountain: 11:00 AM 2:00 PM Code: Pacific: 10:00 AM 1:00 PM 3 P age
4 HOS0113VIR Introduction to Hospice Case Management VIRTUAL Registered Nurses Track 1 and Track 2 This course is designed to be taken pri to the New Case Manager begins to provide Patient Care with MCP Oversight. 10/13/ /27/ /05/ /19/2016 Code: HOS0114VIR Palliative Wound Care VIRTUAL 10/05/ /19/2016 Registered Nurses Track 1 and Track 2, LPNs/LVNs, Managers of Clinical Practice, Quality Managers This course is designed to be taken in as the Nurse begins to provide Patient Care with MCP Oversight. 10/11/ /26/2016 Code: P age
5 HOS0116VIR The Hospice Plan of Care VIRTUAL All Registered Nurses, Medical Social Wkers, Spiritual Care Codinats, Bereavement Codinats, Managers of Clinical Practice, and Quality Managers 10/12/ /26/2016 This course is designed to be taken in as the IDG Member begins to provide Patient Care with MCP Oversight. Code: /04/ /18/ P age
6 HOS0117VIR ELNEC Wkshop: Pain and Symptom Management VIRTUAL Registered Nurses Track 1 and Track 2, and LPNs/LVNs This course is intended to be taken by new clinicians after they have completed Initial ientation as this is part of ongoing learning. Pri to attending class, the new clinician should have field experience, be carrying at least a partial caseload and completed ELNEC Self Learning Modules: 2, 3, and 8. 10/11/ /25/ /06/ /20/2016 Code: HOS0118VIR ELNEC Wkshop: Cultural, Spiritual, and Communication VIRTUAL Registered Nurses Track 1 and Track 2, LPNs/LVNs, Spiritual Care Codinats, Medical Social Wkers, and Bereavement Codinats This course is intended to be taken by new clinicians after they have completed Initial ientation as this is part of ongoing learning. Pri to attending class, the new clinician should have field experience, be carrying at least a partial caseload, and completed ELNEC Self Learning Modules: 1, 4, 5, and 6. 10/06/ /20/ /12/ /26/2016 Code: P age
7 CLN0110VIR Precept Course VIRTUAL Program Precepts responsible f the Clinical ientation of new employees This course is offered each month The 2 part Precept Course is intended to be completed after 1 year of employment by any individual identified by their Supervis Program Leadership to perfm as a Precept f new hires This course is open to Home Health and Hospice employees of all disciplines who have been chosen approved by their leadership to attend No Assignment is made in the LMS Each individual is to Browse and Add (self enroll) f both components of this course Course completion requires 2 parts, completed in der: 1. Precept Course Self Paced Wkbook CLN0110SP must be completed pri to the Virtual course 2. Precept Course VIRTUAL CLN0110VIR times listed are f the VIRTUAL course 10/03/2016 Eastern: 2:00 PM 3:30 PM Central: 1:00 PM 2:30 PM Mountain: 12:00 PM 1:30 PM Pacific: 11:00 AM 12:30 PM Code: (Hospice) Debra Boatwright (Home Health) (Hospice) Lisa Conner (Home Health) 7 P age
8 Hospice ientation Host Call (VIRTUAL Event) Program ientation Hosts responsible f the Hospice Clinical ientation processes to include, but not limited to: Quality Managers, Office Managers, Managers of Clinical Practice, Executive Directs This webinar is hosted by the Hospice Clinical Facilitats and serves as an opptunity to: discuss best practice f preparing to welcome new clinicians to Kindred at Home, offer an overview of the HCO process, review available resources, and discuss training material preparation. Enrollment is not required f this event. This event is currently being provided every Friday o A representative from each location welcoming a new clinician should attend o Events are not scheduled on recognized Kindred at Home Holidays 10/07/ /14/ /21/ /28/2016 Eastern: 12:00 PM 1:00 PM Central: 11:00 AM 12:00 PM Mountain: 10:00 AM 11:00 AM Pacific: 9:00 AM 10:00 AM Code: Contact: donna.curry@gentiva.com Contact: valie.grimes@gentiva.com 8 P age
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