THE ADVANTAGE OF ADVANTAGECARE PHYSICIANS

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1 THE ADVANTAGE OF ADVANTAGECARE PHYSICIANS

2 THE RIGHT CARE... At EmblemHealth, we know care is at the heart of every successful community. That s why it is the cornerstone of our innovative community initiatives and coordinated health services. With AdvantageCare Physicians (ACPNY) as part of EmblemHealth s care delivery system, we continue our promise to provide you with affordable, high-quality health coverage for a unique health care experience. Together, EmblemHealth and AdvantageCare Physicians Care for New Yorkers AdvantageCare Physicians is one of the largest multispecialty physician practices in the New York metropolitan area, serving half a million patients. ACPNY s 36 medical offices provide high-quality, team-based, coordinated care focused on the needs of their patients and partnering with them in their pursuit of better health through primary and specialty care, urgent care, and services such as laboratory, radiology, and on-site EmblemHealth pharmacies. Together, our goal is to improve the patient experience and satisfaction by offering New Yorkers Convenient, Connected, Compassionate Care Convenient AdvantageCare Physicians has 36 medical offices located right in your neighborhood. With locations throughout Brooklyn, Long Island, Manhattan, Queens and Staten Island, we offer an array of specialties so patients can conveniently schedule appointments for themselves and their families often in one location. Connected At AdvantageCare Physicians, your patient health records are kept secure, up to date and accessible to you through the myacpny patient portal. No matter which ACPNY office you visit, your doctor has access to all your health records so you won t have to fill out the same information more than once. By registering for the myacpny patient portal you can: Schedule an appointment online with your primary care physician and select specialists Message your doctor and care team anytime Request prescription renewals Access referral authorizations as soon as they are ready See test results Review your health history

3 RIGHT IN YOUR NEIGHBORHOOD Compassionate AdvantageCare Physicians patient-centered medical home model of care focuses on gaining better health outcomes for you. As an AdvantageCare Physicians patient, you ll find everything you need to keep the whole you healthy. You ll get your very own personal Care Team to help you achieve and maintain your best health. Each Care Team reviews your health records before your scheduled appointment so they can plan ahead and coordinate all aspects of your care in order to maximize time spent with you during your doctor visit. Choose AdvantageCare Physicians and you will benefit from the following advantages: Urgent and same day care offered in many AdvantageCare Physicians medical offices with extended hours of service Quality physicians affiliated with most of the area s leading hospitals Medical offices that have achieved Level 3 status for Patient-Centered Medical Homes from the National Committee for Quality Assurance (NCQA) the highest recognition possible An innovative approach to care: Your Personal Care Team helps you to achieve and maintain your best health. The Right Doctors for Your Care It s important to us that you get the kind of care and attention that is right for you. For a closer look at the care and services provided by AdvantageCare Physicians, go to acpny.com. To get a full listing of the doctors in your plan, visit emblemhealth.com/find-a-doctor.

4 ADVANTAGECARE PHYSICIANS MEDICAL OFFICE LOCATIONS BROOKLYN Bay Ridge th Street Brooklyn, NY Bedford Williamsburg 233 Nostrand Avenue Brooklyn, NY Brooklyn Heights 195 Montague Street Brooklyn, NY Downtown 447 Atlantic Avenue Brooklyn, NY Empire 546 Eastern Parkway Brooklyn, NY Flatbush 1000 Church Avenue Brooklyn, NY Kings Highway 3245 Nostrand Avenue Brooklyn, NY Lindenwood 2832 Linden Boulevard Brooklyn, NY LONG ISLAND Babylon 300 Bay Shore Road North Babylon, NY Hempstead 226 Clinton Street Hempstead, NY Hicksville 350 South Broadway Hicksville, NY Lake Success/New Hyde Park 1991 Marcus Avenue New Hyde Park, NY Ronkonkoma 640 Hawkins Avenue Lake Ronkonkoma, NY Valley Stream 260 West Sunrise Highway Valley Stream, NY Woodbury 225 Froehlich Farm Boulevard Woodbury, NY MANHATTAN Duane Street* 52 Duane Street New York, NY Flatiron District 21 East 22nd Street (between Broadway & Park) New York, NY Harlem 215 West 125th Street 2nd Floor (between Adam Clayton Powell, Jr. and Frederick Douglass Boulevards) New York, NY Lincoln Square 154 West 71st Street (between Broadway & Columbus) New York, NY Lower East Side 570 Grand Street (corner of Madison Street) New York, NY Midtown 590 Fifth Avenue (between 47th & 48th Streets) New York, NY Upper East Side 215 East 95th Street (between 2nd & 3rd Avenues) New York, NY Washington Heights 4337 Broadway (at 185th Street) New York, NY (continued) *AdvantageCare Physicians Express Most locations are open 8 am to 8 pm Monday through Thursday, 8 am to 5 pm on Friday, and 9 am to 1 pm on Saturday. Some offices also have after hours and urgent care. Schedule an appointment online at acpny.com or call for more information.

5 ADVANTAGECARE PHYSICIANS MEDICAL OFFICE LOCATIONS (continued) QUEENS Astoria rd Street Astoria, NY Cambria Heights Linden Boulevard Cambria Heights, NY Elmhurst Queens Boulevard Elmhurst, NY Elmhurst Pediatric & Multi-Specialty Office th Avenue Elmhurst, NY Flushing North Sanford Avenue Flushing, NY Forest Hills Metropolitan Avenue Forest Hills, NY Jamaica Estates Hillside Avenue Jamaica, NY Richmond Hill st Avenue Richmond Hill, NY Rochdale Village th Avenue Rochdale, NY Rochdale Village Specialty th Avenue Rochdale, NY Rockaway Far Rockaway Boulevard Far Rockaway, NY STATEN ISLAND Annadale 4771 Hylan Boulevard Staten Island, NY Clove Lake 1050 Clove Road Staten Island, NY Most locations are open 8 am to 8 pm Monday through Thursday, 8 am to 5 pm on Friday, and 9 am to 1 pm on Saturday. Some offices also have after hours and urgent care. Schedule an appointment online at acpny.com or call for more information.

6 55 Water Street, New York, New York emblemhealth.com With many locations across New York City and Long Island, chances are there s an AdvantageCare Physicians medical office right in your neighborhood. Schedule an appointment online at acpny.com or call for more information. EmblemHealth does not directly provide health care services or supplies; rather, they are provided by independent contractors. The health care providers listed in the various provider directories that deliver health care services are not the employees or agents of our companies. EmblemHealth shall not be liable for any negligent act or omission by any of the providers listed in the directories or any of any of the providers employees or agents, who may from time to time provide medical services to EmblemHealth members. EmblemHealth expressly disclaims any agency relationship, actual or implied, with any health care provider. EmblemHealth does not exercise any control over the medical judgment or clinical decision of any health care provider listed in our directories, and does not interfere with the physician-patient relationship between the provider and an EmblemHealth member. Group Health Incorporated (GHI), HIP Health Plan of New York (HIP), HIP Insurance Company of New York and EmblemHealth Services Company, LLC are EmblemHealth companies. EmblemHealth Services Company, LLC provides administrative services to the EmblemHealth companies CCEK 9/16

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