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1 Businessame presents Program Title Date: 00/00/00 Time: 00:00

2 Conducted by Conductor s Name Program Part One Description of Program Part One goes here. Lorem dolor sit amet, consecteteuer adipsing. 15 Minute Intermission Program Part Two Description of Program Part Two goes here. Lorem dolor sit amet, consecteteuer adipsing. 15 Minute Intermission Program Part Three Description of Program Part Three goes here. Lorem dolor sit amet, consecteteuer adipsing. The Singers Part Singer s Name Part Singer s Name Part Singer s Name Part Singer s Name Part Singer s Name Part Singer s Name Part Singer s Name 2

3 Courses at a glance Courses specifically for Registered Staff: Date Course Title Page No. 21 April T34 Ambulatory Syringe Pump Training 7 28 April NEW for GP & Hospital Doctor Half Study Day 10 April, May, June & July 16 May 9 June NEW for Calling all Local Multi Agency Teams (LMATs), GP surgeries and DN teams NEW for Study day for the introduction of chronic oedema/lymphoedema and its management Real world symptom management in the last weeks and days of life June T34 Ambulatory Syringe Pump Training 7 8 July NEW for Drop in workshop on Velcro devices for the management of chronic oedema and leg ulcers July Pain management in palliative care back to basics 26 13,20,27 Sept, 4, 11 Oct & 6 Dec Enhancing Palliative Care Skills 7 day course Sept NEW for Hot Topics in Palliative Care Does a TEP matter? 31 3

4 Courses at a glance Courses specifically for Non-Registered Staff: Date 11 May 18 May 16 June 13 June 20 July 13 July 22 Sept 28 Sept Course Title Fundamentals of Care Workshop No. 1 Talking about dying (Totnes) Fundamentals of Care Workshop No. 1 Talking about dying (Rowcroft) Fundamentals of Care Workshop No. 2 Comfort measures - mouth, skin, bowel and bladder care (Totnes) Introduction to chronic oedema/lymphoedema care for support workers Fundamentals of Care Workshop No. 2 Comfort Measures mouth, skin, bowel and bladder care (Rowcroft) Fundamentals of Care Workshop No. 3 Helping people in spiritual and psychological distress (Totnes) Fundamentals of Care Workshop No. 4 Care of someone in the last few days or hours of life (Totnes) Fundamentals of Care Workshop No. 3 Helping people in spiritual and psychological distress (Rowcroft) Page No

5 Courses at a glance Courses specifically for Registered & Non-Registered Staff: Date Course Title Page No. 19 April NEW for Dementia Special Interest Group 6 26 April Managing swallowing difficulties in palliative care 8 5 May Recognising Dying a priority for end of life care May Promoting skin integrity in end of life care May Help me I can t catch my breath - practical help for May Guardians of the End of Life Register 17 8 June Hydration and Nutrition June Communicating & supporting families workshop June MND (Motor Neurone Disease) Special Interest Group June NEW for Dementia Special Interest Group 6 6 July Conversations with people about their future wishes and plans (Advance Care Planning) Sept MND (Motor Neurone Disease) Special Interest Group 23 5

6 Dementia Special Interest Group Health and social care workers at all levels This is a new special interest group for 2016/17 opening to all workers within health, social care and volunteer workforces who are working with someone with a dementia. We will run 4 lunchtime events over the year working with Alzheimer s Society, local Torbay Dementia Advisory Service. Each session topic will vary, mostly relating to end of life care and we will update you once you have registered your interest in joining the group. Liam McGrath Dementia Support Manager, Alzheimer s Society Kerry Macnish - Education Facilitator Date: 19 April 2016 & 30 June 2016 Time: 13:00 15:30 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 6

7 T34 Ambulatory Syringe Pump Training Registered Nurses in care homes and nursing homes To discuss the general principles when caring for a patient with a syringe pump. To identify and understand medications and dose ranges most commonly used in a syringe pump. To increase confidence and competence in assembling and setting up the T34 ambulatory syringe pump correctly discussing the common problems that arise and how to deal with them. Mike Knight - SDHCFT Electronic Device Trainer Rowcroft - Hospice at Home Nurse Specialist Date: 21 April 2016 & 16 June 2016 Time: 13:00 16:00 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 7

8 Managing swallowing difficulties in palliative care Health and social care workers at all levels To improve knowledge and understanding about the anatomy and physiology of swallowing and illnesses affecting swallow function. To be able to make an assessment of a person s swallow and know when to refer for specialist support. To improve confidence in the care and management of someone with swallowing difficulties. To consider the communication and ethical decision making skills for people at end of life and how we can support worried relatives and carers. Facilitator: Daphne Carpenter - Macmillan Speech & Language Therapist Head & Neck Cancer Date: 26 April 2016 Time: 13:15 16:00 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 8

9 Calling all Local Multi Agency Teams (LMATs), GP surgeries and DN Teams Multi-disciplinary teams, GPs and community nurses working in the new LMATs who would like to explore palliative care further either as part of an established meeting or a planned surgery close down or as a one off opportunity following an event. To think about times when things didn't go to plan, maybe when you hoped symptoms may have been more effectively controlled or when patients and carers were not prepared for their end of life. These bespoke learning opportunities to reflect and further develop will be led and supported by your requests for either a topic e.g. advance care planning issues or perhaps a case review or a practice based change that you think we may help support. Please contact us directly to chat further Rowcroft e.g. your local Clinical Nurse Specialist or wider team members (Doctors, other Rowcroft MDT members or education team) depending on your identified learning and development needs. Date: April, May, June & July 2016 Time: To suit you! Venue: Your workplace 9

10 GP & Hospital Doctor Half Study day GPs and Hospital Doctors To provide doctors with relevant and meaningful knowledge and updates on palliative care. Final topic areas to be announced nearer the time but put the date in your diary and contact us to reserve a place as this is usually a very popular event. Facilitator: Dr Sarah Human Consultant in Palliative Medicine 35 to include sandwich lunch Date: 28 April 2016 Time: 13:30 16:00 (inc. light lunch) Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 10

11 Fundamentals of Care Workshop No. 1 Talking about dying (Totnes) Health Care Support Workers and HCAs working in and around the Totnes area. This is part of a series of 4 workshops, you do not need to attend all 4. To understand underpinning priorities for care for dying people. To describe the situations commonly met which challenge us when someone is dying (or believed to be dying). To explore our understanding about communication verbal and non-verbal. To practise some skills through interactive work. Kerry Macnish Education Facilitator Catherine Hughes - Education Facilitator Date: 11 May 2016 Time: 13:15 16:00 Venue: Dart Totnes Amateur Rowing Club, Steamer Quay Road, Totnes TQ9 5AL 11

12 Recognising Dying a priority for end of life care Health and social care workers at all levels To increase awareness about the Priorities for the Care of the Dying Person and those important to them. To explore our knowledge and understanding about recognising dying and what helps us to communicate our decisions, understandings and our uncertainty sensitively. To explore possible impact around decision making. Kerry Macnish - Education Facilitator Dr Paul Clark Speciality Doctor Date: 5 May 2016 Time: 13:15 16:00 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 12

13 Promoting skin integrity in end of life care Health and social care workers at all levels To understand causes and contributing factors of pressure ulcers. To be able to apply preventative measures promoting skin integrity for your patients and residents. To be able to assess pressure ulcers and to apply both non pharmacological and pharmacological management measures. Facilitator: Helen Orchard Tissue Viability Nurse Advisor, Torbay and South Devon NHS Foundation Trust Date: 11 May 2016 Time: 13:15 16:00 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 13

14 Study day for the introduction of chronic oedema/lymphoedema and its management Registered practice, district and community nurses, registered nurses in care homes. To be able to describe the role of the Chronic Oedema Service and the model of service provision provided. To be able to demonstrate basic understanding of chronic oedema and contemporary management and practical application of theory. To be able to identify and develop the skills community staff need to have to enable them to effectively manage chronic oedema within their caseloads. Rowcroft - Chronic Oedema Team Date: 16 May 2016 Time: 08:45 16:30 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 14

15 Fundamentals of Care Workshop No. 1 Talking about dying Health Care Support Workers and HCAs. This is part of a series of 4 workshops, you do not need to attend all 4. To understand underpinning priorities for care for dying people. To describe the situations commonly met which challenge us when someone is dying (or believed to be dying). To explore our understanding about communication verbal and nonverbal. To practise some skills through interactive work. Kerry Macnish Education Facilitator Catherine Hughes Education Facilitator Date: 18 May 2016 Time: 13:15 16:00 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 15

16 Help me I can t catch my breath - practical help for breathlessness and panic Health and social care workers at all levels To understand causes and assessment of breathlessness. To explore strategies to help with breathlessness, anxiety and panic. To practice techniques useful in practice. Lucy Goldsmith Physiotherapist Julie Milton Complementary Therapy Co ordinator Date: 25 May 2016 Time: 13:15 16:00 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 16

17 Guardians of the End of Life Register Administrators and co-ordinators of the End of Life Register. New members welcomed. To support co-ordinators in their role by addressing workplace issues in end of life care. To inform and update on current and meaningful practices in end of life care. Working collaboratively with one another and Devon Doctors to make the End of Life Register work for the workforce, patients and families. Kerry Macnish Education Facilitator Catherine Hughes Education Facilitator Date: 26 May 2016 Time: 12:30 14:30 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 17

18 Fundamentals of Care Workshop No. 2 - Comfort measures - mouth, skin, bowel & bladder care (Totnes) Health Care Support Workers and HCAs working in and around the Totnes area. This is part of a series of 4 workshops, you do not need to attend all 4. To be able to recognise changes in skin, know how to care for skin and when to report the changes. To explore the importance of mouth care at end of life and recognise some common problems. To understand the importance of managing incontinence and recognising bladder related problems. To increase understanding about appropriate bowel care management as someone approaches end of life. Catherine Hughes Education Facilitator Rowcroft - Multi-disciplinary Team Members Date: 16 June 2016 Time: 13:15 16:00 Venue: Dart Totnes Amateur Rowing Club, Steamer Quay Rd, Totnes TQ9 5AL 18

19 Hydration & Nutrition Health and social care workers at all levels To increase knowledge and awareness about the priorities for the care of the dying person and carers. To explore the practical, ethical and legal issues involved. To increase confidence in your conversations and discussions with people about hydration and nutrition. Facilitator: Dr Sarah Human Consultant in Palliative Medicine Date: 8 June 2016 Time: 13:15 16:00 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 19

20 Real world symptom management in the last weeks and days of life Registered Doctors, Nurses and Healthcare Professionals To provide problem solving opportunities for the real world end of life care situations you wish to bring. To explore reasonable and safe practice and competence with the challenges you face every day. To expand your knowledge about pharmacological and nonpharmacological strategies that help. Please note this workshop is not practical syringe pump training. Facilitator: Vernon Davis - Specialist Palliative Care Nurse Date: 9 June 2016 Time: 13:15 16:00 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 20

21 Introduction to chronic oedema/lymphoedema care for support workers Skilled non-registered carers and support staff e.g. HCSW, ASCWs and HCAs To be able to demonstrate basic understanding of chronic oedema and its current management. To be able to describe the role of the Chronic Oedema Service and the model of service provision provided. To demonstrate basic chronic oedema management skills; skin care, exercise, positioning of limbs, application and removal of compression garments. Rowcroft - Chronic Oedema Team Date: 13 June 2016 Time: 09:30 15:30 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 21

22 Communicating & supporting families workshop Health and social care workers at all levels To explore reactions to loss and change and how to acknowledge and support families and carers. To increase your confidence in communication through identifying and practising essential skills that can help. Kerry Macnish Education Facilitator Lynne Gibson Social Worker Date: 21 June 2016 Time: 13:15 16:00 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 22

23 MND (Motor Neurone Disease) Special Interest Group Health and social care workers at all levels This special interest group runs 4 times throughout the year in partnership with Motor Neurone Disease Association (MNDA). It is open to all levels of health, social care and volunteer workforce across Torbay and South Devon who work with people with MND. Each of the sessions vary. If you register to join this special interest group we will keep you informed of the topic nearer to each event. Sandwich lunch will be provided on confirmation of your attendance. Facilitator: Tracey Thomas MND Care Network Co-ordinator SW Peninsula Date: 23 June 2016 & 15 September 2016 Time: 14:00 16:00 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 23

24 Conversations with people about their future wishes and plans (Advance Care Plan) All health and social care workers at all levels, especially for those in a position to promote and help people explore wishes and plan ahead. Understanding the principles and process of advance care planning (ACP) for end of life care and accessing resources that help. Feeling confident in having sensitive and open conversations with people about their future wishes and care. Improving knowledge about some legal and ethical aspects that may impact decision making Kerry Macnish Education Facilitator Emily Madsen Social Worker Date 6 July 2016 Time: 13:15 16:00 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 24

25 Drop in workshop on Velcro devices for the management of chronic oedema and leg ulcers Registered Nurses A new drop in style event to suit your time availability and provide you with an update on Velcro devices. To have the opportunity to see a full range and accessories available for these conditions and to learn more about the treatment options. Representatives from a range of companies Date: 8 July 2016 Time: Anytime between 13:30 & 16:00 Venue: Outpatient Centre, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 25

26 Pain management in palliative care back to basics Registered multi-disciplinary staff especially those new to palliative care or those requiring an update on pharmacological management To re-visit the underlying physiology of pain and principles of pain management. To increase confidence in the assessment, influences and review of different types of pain. To be able to apply knowledge about pharmacological and nonpharmacological strategies to prevent and treat pain. Facilitator: Dr George Walker Consultant in Palliative Medicine Date: 13 July 2016 Time: 13:15 16:00 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 26

27 Fundamentals of Care Workshop No. 2 Comfort measures mouth, skin, bowel & bladder care Health Care Support Workers and HCAs. This is part of a series of 4 workshops, you do not need to attend all 4. To be able to recognise changes in skin, know how to care for skin and when to report the changes. To explore the importance of mouth care at end of life and recognise some common problems. To understand the importance of managing incontinence and recognising bladder related problems. To increase understanding about appropriate bowel care management as someone approaches end of life. Catherine Hughes - Education Facilitator Rowcroft - Multi-disciplinary Team Members Date: 20 July 2016 Time: 13:15 16:00 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 27

28 Fundamentals of Care Workshop No. 3 Helping people in spiritual and psychological distress (Totnes) Health Care Support Workers and HCAs working in and around the Totnes area. This is part of a series of 4 workshops, you do not need to attend all 4. To improve confidence in recognising psychological and emotional discomfort of distress. To increase your knowledge about strategies that can help support someone in pain or distress. To raise awareness about ways to look after yourself whilst also supporting an individual s plan of care. Catherine Hughes Education Facilitator Rowcroft - Multi-disciplinary Team Members Date: 13 July 2016 Time: 13:15 16:00 Venue: Dart Totnes Amateur Rowing Club, Steamer Quay Road, Totnes TQ9 5AL 28

29 Enhancing Palliative Care Skills 7 day course Registered nurses, healthcare professionals and assistant practitioners. Please contact us for further enquiries about the course. To increase knowledge about palliative care and enhance delivery of high quality care across all settings. To raise awareness and confidence in communication and discussions skills, e.g. helping others plan their future care or helping people with challenging decisions To understand concept of total holistic care and applying this to the assessment, care planning and review processes for end of life. To increase knowledge and skills about symptom management at all stages and including the last days of life. To examine grief and loss and how we can offer effective social and spiritual support to patients, families and carers and look after ourselves in the process. This 7 day programme incurs a subsidised fee of 250 per person Kerry Macnish Education Facilitator Rowcroft - Multi-disciplinary Team Members Date: 13,20,27 Sept, 4,11 Oct & 6 Dec 2016 (plus one full day or 2 half day placements) Time: 09:00 16:30 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, 29

30 Fundamentals of Care Workshop No. 4 Care of someone in the last few days or hours of life (Totnes) HCSW and HCAs working in and around the Totnes area. This is part of a series of 4 workshops, you do not need to attend all 4. To increase understanding of the 5 Priorities of Care of the Dying Person and those important to them and embedding these into practice. To be more confident in recognising and addressing individuals concerns and problems at the very end of life. To explore measures, especially small meaningful interventions that make a difference when someone is imminently dying. Catherine Hughes Education Facilitator Rowcroft - Multi-disciplinary Team Members Date: 22 September 2016 Time: 13:15 16:00 Venue: Dart Totnes Amateur Rowing Club, Steamer Quay Road, Totnes TQ9 5AL 30

31 Hot Topics in Palliative Care Does a TEP matter? Registered Doctors, Nurses and Healthcare Professionals To increase understanding of the purpose of TEPs and clinical judgement. To explore ceilings of care and how TEP decisions are made. To explore life and death in the absence of a TEP. Does it matter? Dr Paul Clark Speciality Doctor Date: 14 September 2016 Time: 13:15 16:00 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 31

32 Fundamentals of Care Workshop No. 3 Comfort measures Helping people in spiritual and psychological distress Health Care Support Workers and HCAs. This is part of a series of 4 workshops, you do not need to attend all 4. To improve confidence in recognising psychological and emotional discomfort of distress. To increase your knowledge about strategies that can help support someone in pain or distress. To raise awareness about ways to look after yourself whilst also supporting an individual s plan of care. Catherine Hughes Education Facilitator Rowcroft - Multi-disciplinary Team Members Date: 28 September 2016 Time: 13:15 16:00 Venue: Rainbow House, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS 32

33 Terms & Conditions Please ensure that you have read our Terms and Conditions before booking any course. 1. CHARGES 1.1 Because Rowcroft passionately believes that good education leads to good care, we subsidise as many courses as possible. This is substantially helped by a grant from South Devon & Torbay Clinical Commissioning Group, which enables us to provide free fully-funded or heavily subsidised places for healthcare professionals from the South Devon & Torbay locality. 1.2 We also welcome applications for the funded workshops from delegates from other localities and from private nursing agencies, but there will be a charge of 40 per person per short course and 75 per person per study day, as our grant does not cover these places. Please check course details for specific information. 2. CANCELLATIONS & REFUNDS 2.1 Should you wish to cancel your booking (we cannot accept cancellations via telephone except as a courtesy call) please do so by to education@rowcroft-hospice.org.uk within 3 working days prior to the course date. A change of delegate s name will be accepted at any time with no cost incurred. 2.2 Refunds: Where a delegate does not attend a course without cancelling in advance, the charges are always non-refundable. 2.3 Late cancellation (within 3 working days) or failure to attend fully-funded courses: A charge of 40 will be made to all delegates who fail to attend or fail to give a minimum 3 working days notice of non-attendance, regardless of circumstances. However, a substitute of your choice will be accepted with no charge incurred. Please note: Delegate s line manager will be responsible for any non-attendance fee incurred unless we receive pre-course notification to the contrary. 2.4 For study days & short courses where charges apply (see course details for specific information): Fees need to be paid in advance of the course date to ensure admittance. Cancellation fees will be charged at 50% of the course fee if the applicant cancels less than 10 working days prior to the course date and up to 3 working days before the course date. A cancellation fee of 100% of the course fee will apply if applicant cancels within 3 working days prior to the course date or does not attend. Please note: If there are insufficient bookings for a course, Rowcroft reserves the right to cancel. Where possible, this decision will be taken no later than one week before the course date, and all participants will be informed, and any fees will be fully refunded. 3. ARRIVAL TIME 3.1 Please ensure you arrive in good time to be seated and ready for a prompt start to the training session. Registration/arrival is 15 minutes prior to the course start time, access to the training room will not be permitted after the course start time. Arrivals after this time will be listed as non-attenders. Data Protection: Information will be used only for the provision of statistics to the relevant funding bodies and will not be shared with any third parties. 33

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Unit 301 Understand how to provide support when working in end of life care Supporting information

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