USF Pandemic Flu Prevention and Response Plan 1

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1 University of San Francisco Pandemic Flu Prevention and Response Plan Functional 1. Assessment Team (Facilities, ESO, Res. Life, Risk Management, HR, Health Promotion Services, Public Safety, Media Relations) 1. Prepare individual school/college/unit Pandemic Flu. Response plans. 2. Develop overall campus plan. 3. Special training/exercises for Emergency Operations Center team. 4. Training/exercises for individual school/college/units. 5. Pre-plan for continuation of critical/essential functions. 6. Develop and implement campuswide Communication at 1. Monitor situation. 2. Regular updates to campus. 1. Continued monitoring. 2. Assessment Team meets; EOC and campus response alerted. 3. Revisit and revise plans. 4. Coordinate with campus clinic and local and regional public agencies. 5. Regular updates to campus. 6. Implement appropriate part of Communication Significant local cases at Dept. of Public Health Stages 1. EOC activated; Assessment Team meets daily. 2. Monitor daily absenteeism reports of staff/faculty/students. 3. Prepare to activate campus and individual unit response plans. 4. In consultation with Public Health, consider: a. Implementing social isolation (cease campus activities). b. Activation of labor pool/reassign staff. c. Activate student/staff support plans. d. Continued coordination and communication with campus. 1. Activate overall campus Emergency Operations 2. EOC coordinates all campus response activities. 3. Monitor daily absenteeism reports of staff/faculty/ students. 4. Consider implementation of social isolation plans (postpone or delay campus classes and other public activities). 5. Continued coordination and communication. 6. Activate student/staff support plans. 1. Damage Assessment. 2. Resumption of education, research, business activities. 3. EOC moves into Recovery mode. 4. Surveillance for subsequent waves of infection. 5. Prepare to deactivate the EOC. 6. Debriefing and After-Action Reports. USF Pandemic Flu Prevention and Response Plan 1

2 2. Incident Commander (Dir. Public Safety) Continuity Response at 1. Conduct Table Top exercise to plan prevention. 2. Propose/post signage. 3. Define KUSF role in prevention awareness. 1. Communicate with SFDPH and USF Clinic at St. Mary s regarding planning and surveillance. 2. Communicate and benchmark other college Health Services and Office departments. 3. Alert Assessment Team. 4. Establish communication with deans and Director of Public Safety re: status of preparedness. 5. Update emergency action plan with Assessment Team and President s Cabinet as situation evolves. 6. In conjunction with the Assessment Team, issue communication(s) to campus community Significant local cases at Dept. of Public Health Stages 1. Notify SFDPH. 2. Notify University Life and Health Promotion Services (HPS). 3. Notify Residence Life on number of potential contacts that may require isolation. 4. Coordinate campus, department, and/or class notifications/ announcements. 5. Ongoing communications with campus media & community regarding signs/symptoms, protocol for referral of suspected cases. 1. Recommend temporary closure of building(s) and suspension of student and academic activities to President s Cabinet. 2. Implement Emergency Action Plan with Assessment Team & President s Cabinet. 3. Ensure that each Operations Group function is covered. 4. Notify Residence Life of cases needing isolation. USF Pandemic Flu Prevention and Response Plan 2

3 at regarding status of disease spread, selfprotection, and university response ( , Web site, town meetings). 7. Initiate poster, campaign on selfprotection. 8. Applicable personnel Significant local cases at Dept. of Public Health Stages 3. Public Safety 1. Draft policy on transportation of suspected cases. 1. ESO trains dispatchers, security, and police on Pandemic Flu issues. 2. Alert HPS of increased incidence of students with flu-like symptoms requesting transports to USF clinic at St. Mary s. 1. Implement policy on transporting individuals to hospitals. 1. Secure buildings & post signage. 2. Assist USF Clinic at St. Mary s. 3. Only move confirmed cases by means of trained personnel with proper equipment. 3. Applicable personnel USF Pandemic Flu Prevention and Response Plan 3

4 at Significant local cases at Dept. of Public Health Stages 4. When transporting people with flu-like symptoms: a. Transporting officers wear N95 masks. b. Transports wear regular facemasks. c. Give regular facemasks to ill persons to wear. Note: EMT recommendation-wear full protective gear: suit, mask, gloves, etc. when transporting possible highly contagious individuals. 4. Facilities Management 1. Responsible for purchasing prevention supplies. 1. Identify building ventilation systems. 2. Applicable personnel 1. Change cleaning & maintenance priorities. 1. Stand by to shut off utilities as directed by Incident Commander, if necessary. 5. Environmental Safety Office (ESO) 1. Plan for distribution of Emergency Supplies, as needed. 1. Assess respiratory protection plan and resources. 2. Arrange for additional medical waste pickups. 1. Assist USF Clinic at St. Mary s. USF Pandemic Flu Prevention and Response Plan 4

5 6. President s Cabinet at 1. Stay informed. 2. Create policy re: students, faculty, and staff to inform of affected areas. 3. Create policy re: Study 3. Develop a training module regarding the use of protective equipment and deploy the training via Blackboard. 4. Prepare an initial supply cache of protective equipment for those depts. that will come in direct contact with ill staff and students (i.e. Public Safety, HR, Residents Life, Facilities Mgt., Bon Appétit, HPS, etc.) and distribute supply. 5. Applicable personnel 1. Receive information from Incident Commander. 2. Review content of internal and external public information bulletins and Significant local cases at Dept. of Public Health Stages 1. Activate EOC. 2. Evaluate information on institutional effects of the incident and set response priorities as appropriate. 1. Provide oversight for student, staff, & faculty family notifications, if appropriate. 2. Authorize USF Pandemic Flu Prevention and Response Plan 5

6 at Abroad program. 4. Create policy re: international student admissions. 5. Create policy re: International Scholars Program. announcements; work with Media Relations to select appropriate university spokesperson(s) for media reporting. 3. Applicable personnel Significant local cases at Dept. of Public Health Stages temporary suspension of classes or closure. 4. Consider restricting movement on and off campus for activities/athletic events. 5. Based on CDC & U. S. State Department recommendations, University recommends campus community not to travel to affected countries. 6. Applicable personnel USF Pandemic Flu Prevention and Response Plan 6

7 7. Media Relations at 1. Draft internal and external bulletins and announcements, with the Assessment Team. 2. Prepare for Media Response Center. 1. Update announcements. Significant local cases at Dept. of Public Health Stages 1. Appoint liaison to interface with the Assessment Team. 2. Initiate Media Response Center: coordinate press releases; manage news teams and interviews, etc. 1. Organize phone banks, if necessary (phone banks can refer callers to emergency services, take messages, support rumor control). 3. Write and record bulletins and updates on the University s Emergency Information Hotlines (1-800-CALL- and Web site. 4. Write scripts for phone tree with approval from Assessment Team. 5. Request to campus that faculty and staff and their families report all flu cases to Director of HPS. 8. KUSF 1. Involve in public education plan. 9. Parking 1. Prepared car pool parking plan for Campus Parking lots. 1. Clear Hayes-Healy Memorial Gym parking lots for medical staging USF Pandemic Flu Prevention and Response Plan 7

8 10. Residence Life 11. Dining Services/ Bon Appétit at 1. SFDPH or HPS provides in-service to Resident Advisors and other divisional staff. 2. Pre-identify possible isolation spaces; develop an isolation plan. 3. Identify Residence Life Command Center. Enact planning for the isolation of students: 1. Identify potential rooms and/or buildings to be used for isolated students. Update by semester based on current occupancy. 2. Notify current occupants in spaces that will be needed of the potential or need for them to move. 3. Applicable personnel 4. Post symptom/travel notices from SFDPH at entrances to residence halls. 1. Confirm current emergency food supply. 2. Review food handling procedures and use of Significant local cases at Dept. of Public Health Stages area, as needed. Enact plan for the isolation of students: 1. Set up Residence Life Command Center and recall applicable personnel. 2. Enact emergency phone contact tree. 1. Ensure emergency response menu is planned for various degrees of need. 2. Stockpile additional 1. Activate plan from level 2 to isolate students in conjunction with the guidance from the SFDPH. 1. Implement meal delivery service for isolated students. USF Pandemic Flu Prevention and Response Plan 8

9 at personal protective equipment (ppe) with staff. 3. Place hand sanitizers at all prep stations. 4. Applicable personnel Significant local cases at Dept. of Public Health Stages foodstuffs and water. 3. Ensure food delivery process is planned and delivery supplies are on hand. 4. Implement Pandemic Flu Response 12. Human Resources and Risk Management 1. Review and Update Business Continuity Plan (BCP). 1. Update BCP. 2. Monitor faculty/staff entering from affected regions and/or monitor dept. with ill personnel. 3. Prepare call-off policy (events, travel, etc). 4. Upon request, assist depts. in identifying back-up personnel for critical functions. 1. Implement BCP as appropriate. 2. Review situation and activate call-off policy if necessary. 3. Review/revise other relevant policies as necessary. 1. Implement BCP as appropriate. 2. Review situation and activate call-off policy if necessary. 3. Review/revise other relevant policies as necessary. 5. Update sick leave and other relevant policies as appropriate. 6. Update illness/ notification and documentation guidelines as USF Pandemic Flu Prevention and Response Plan 9

10 13. USF Clinic at St. Mary s Hospital at 1. In-service training on symptoms, profile, screening and treatment. 2. Coordinate with St. Mary s Hospital Response 3. With UL, develop policy for communication with parents of students & responsible parties. appropriate. If USF Clinic Function is on USF property: 1. Post notice at clinic entrance for patients who meet profile to go directly to reception desk. 2. Mask patient. 3. Screen patient using SFDPH profile criteria. Significant local cases at Dept. of Public Health Stages 1. Regularly update HPS Director. 2. Establish phone triage process with HPS. 3. Notify HPS Director of hospital shutting down to admits. 1. Contact Coroner s office as necessary. 4. With positive profile screen, transport to St. Mary s Emergency Department. 5. With positive profile screen, contact SFDPH regarding patient contacts. 6. With positive profile screen, notify HPS Director. 7. Standard precautions in place. USF Pandemic Flu Prevention and Response Plan 10

11 at Significant local cases at Dept. of Public Health Stages 8. N95 masks available. 9. Follow State and SFDPH protocol for patient testing. 14. Information Technology 15. Dean of Students and Associate Vice President for University Life 1. Identify tools for: a. Work at home. b. Call Center operation. c. Distance Learning. 2. Train key staff and faculty in use of tools. 3. Support Risk Management on BCP. 1. SFDPH or HPS provides in-service to Resident Advisors and other Divisional staff. 10. Monitor clinic workers. 1. Practice work at home/distance learning through planned drills. 2. Obtain and implement new resources/services required by BCP. 1. Monitor students entering from affected regions and/or monitor dept. with ill personnel. 2. Liaison to student leadership. 3. Identify division personnel available for telephone support work. 1. Arrange for emergency telephone lines, wireless networking, and laptop computers as needed at EOC and isolation areas. 1. Work with Media Relations and HPS on all communications to students. 2. Support the monitoring/delivery of medications, other goods, and services to isolated cases. 3. Assist with relocation of students for isolation. 1. Identify student events where confirmed cases have attended. USF Pandemic Flu Prevention and Response Plan 11

12 16. International Student and Scholar Services (ISSS) at 1. Keep informed from U.S. Department of State, SEVP, and SF Department of Public Health. 2. Inform incoming students/faculty of health resources and insurance information in the U.S. (ISO program + online resources). 4. Applicable personnel 1. When appropriate, extend communication of resources and support to international students/faculty from affected countries/regions. 2. Respond to inquiries from prospective students/visiting scholars and/or concerned international families. Significant local cases at Dept. of Public Health Stages 4. Assist with telephone consultation and support for parents and families. 1. If international student is confirmed as ill, contact student and determine if communication with family is necessary. Work with ORL to address accommodation needs. 2. Respond in collaboration with ORL on any institutional action; determine if temporary accommodations are needed for international students. 1. Monitor status of students/faculty. If planning on traveling/ leaving USF, create a contact tracking system to maintain communication & provide updates, if needed, to SEVIS. 2. If USF closes residence halls, work with ORL staff to determine if temporary accommodations are possible. 3. Track alerts/updates from SEVP regarding regulatory advice/special procedures; if online classes implemented, monitor the time duration and if USF Pandemic Flu Prevention and Response Plan 12

13 17. Center for Global Education at 1. Keep informed from U.S. Department of State and SF Department of Public Health. 2. Inform students traveling abroad of risks and prevention (predeparture orientation + online resources). 1. Begin the process of decision-making on effected programs that are being implemented in the next 2-3 months. 2. Continue to update students traveling abroad of risks and prevention. 3. Respond to inquiries from concerned family members. Significant local cases at Dept. of Public Health Stages 1. Consider withdrawing students from study abroad programs depending on WHO 2. Provide update to family/emergency contact on file for students in effected areas. needed, confer with government officials to receive approval for policy exemption under the circumstances. 4. Identify staffing process to maintain access for students on campus (e.g., immigration processes); essential personnel. 1. Staff conducts operations from offcampus; nonessential personnel. USF Pandemic Flu Prevention and Response Plan 13

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