Aging and Care: A Partnership
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- Madeleine Garrison
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1 Aging and Care: A Partnership Dr. Douglas Faulder Medical Director, Continuing Care, Edmonton Zone Charlene Knudsen BScN, MEd, RN Practice Lead, Dementia Strategy Shawna Reid RN, MN (student), GNC(C) Practice Lead, Dementia Advice through Health Link Supported by the Seniors Health Strategic Clinical Network (SHSCN)
2 Aging How are healthcare and community support systems going to support us as we grow older? In this presentation we will: 1. Discuss key concepts to support aging Albertans Aging In Place Destination Home Person-Centred Care Transitions of care 2. Outline why care as we age is a partnership 3. Highlight several current initiatives that will support us to age-in-place 2
3 Outline Presenter Shawna Charlene Doug Shawna Topic to be Discussed Aging-in-place Current numbers and projections Primary Health Care Accessing Continuing Care Home Care Continuing Care Options Transitions multimorbidity, frailty Advanced Care Planning and Goals of Care Designation Initiatives 3
4 Definition of Aging-in-Place To include o A specified location o Acknowledgement of needs changing over time Aging in place is the ability to live in one s own home or community safely, independently, and comfortably, regardless of age, income, or ability level. (CDC, 2010) 4
5 Wanting to stay in their homes Nearly 90% over those over 65 want to stay in their home (Keenan, 2010) 80% believe the will always live in their current residence (Keenan, 2010) Push factors: home maintenance, safety (e.g. stairs in home), ill health, transportation challenges Pull factors: access to health care, meal preparation, social activities 5
6 Recommendations for Aging-in-Place Multi-disciplinary involvement Flexibility Tempered enthusiasm (Reid, 2015) 6
7 Demographics and Projections Population growth will be the highest in Canada By 2038, Alberta s population will be 50% larger Proportion of our population 65 years and older o 2013 = 11.2% o 2038 = 16.9% to 19.6% Median age o 2013 = 36 years o 2038 = years» Source: Statistics Canada. (2015) 7
8 Current Situation at end of March 2015 Zone Home Care Clients (unique home care clients) Supportive Living Residents (SL3+4+4D) Long Term Care Residents (Aux. + Nursing home) North Edmonton Central Calgary South Provincial Source: Monitoring Measure Dashboard, Quarterly Update, Quarter 4 8
9 Current Situation cont d # Albertans transitioned into Continuing Care (from acute care and community) % transitioned into Continuing Care within 30 days of being assessed and approved Continuing Care = Designated Supportive Living + Long Term Care %-67% 9
10 Future Situation in Alberta About 1900 more community-based spaces will come on stream in the next 2 years Streams and locations yet to be determined That will result in approximately communitybased spaces by the end of March
11 Primary Health Care Primary health care is the first place people go for health care or wellness advice or to diagnose or manage physical and mental health conditions. In Alberta, primary health care includes a wide range of services delivered by teams of providers that can include physicians, nurses, psychologists, pharmacists, dietitians, counselors, rehabilitation therapists, and social workers, among others, depending on the needs of the people with whom they are working. 11
12 Primary Care Networks a team of health professionals led by family doctors that delivers and co-ordinates health services a network can be one clinic with many family doctors and other health professionals or many family doctors and other health professionals in several clinics in a geographic area 12
13 Coordinated Access 13
14 Home Care Supporting People in their Home and Community Publicly-funded health care and support services provided to eligible clients as governed by the Alberta Home Care Program Regulations of the Public Health Act. These services are provided to individuals living with frailty, disability, acute or chronic illness living at home or in a supportive living setting. Source: Alberta Health Services. Continuing Care Definitions. 14
15 % of Seniors who receive Home Care in Alberta? Sources: STATIT; Alberta Health
16 16
17 Home Care Philosophy Person-centered care Focus on individual strengths & abilities Well being & independence Home as the First Option Care Planning & Systems Thinking Foundational: Coordinated Access, Case Management 17
18 Service Delivery Model AHS provides all direct professional Home Care services: Case Management RN, LPN, SW, OT, PT, NP In the urban areas, personal support services (HCA) provided primarily by Home Care vendors In the rural areas, personal support services provided by in-house AHS HCA and Home Care vendors Interprofessional, interorganizational collaboration is key 18
19 Case Management collaborative, person-centred strategy for the provision of quality health and supportive services through the effective and efficient use of available resources in order to support the client s achievement of goals. 19
20 Case Management Includes o An initial functional assessment and reassessment in order to determine client needs, wants and service goals. o The coordination and planning of services required to meet the needs of the client. This includes the location, establishment and maintenance of required services, and the maintenance of communication across various providers, delivery sites, departments, and agencies. o Ensuring the implementation of care while monitoring and evaluating client outcomes. o Reassessing the client as required and documenting subsequent revisions to the care plan. o The coordination and planning of discharge activities. 20
21 Person referred to Home Care Mrs. Tippy, 82 yrs old Problem: falls 2 times in past year Goal prevent falls & planning for future Strong Family and Community Support Need: Equipment and Strengthening Exercises & Information 21
22 Home Care Service Guidelines 22
23 Person referred to Home Care Mrs. Tippy - 84 years old Problem(s) increase in frailty and dependence, cognitive decline Goal: maintain in home setting & support caregivers Needs: in-home personal HCA support, linkages to community supports, care coordination, collaboration and communication with primary health care team. 23
24 Home Care Service Guidelines 24
25 Supporting Caregivers & Respite Caregivers are key up to 75% of total care provided in homes in Canada is by caregivers, est. $25 billion per year hidden costs (Health Council of Canada, 2012) Evidence suggests supporting caregivers can reduce caregiver burden, can result in decreased alternate level of care days and delayed admission to CC Living Option 25
26 Home Care Current Priorities Basket of Services Determination Hours of Service Service Guidelines Restorative Care Caregiver Support Enhanced Case Management Spread of Destination Home 26
27 Continuing Care Options Supportive Living A home-like setting where people can maintain control over their lives while also receiving the support they need. Supportive living promotes residents independence and aging in place through the provision of services such as 24-hour monitoring, emergency response, security, meals, housekeeping and life-enrichment activities. Publicly-funded personal care and health services. 27
28 Continuing Care Options Long-Term Care (LTC) an environment that provides services for people with complex medical needs requiring 24-hour on site Registered Nurse assessment and/or treatment. In addition, professional services may be provided by Licensed Practical Nurses and 24-hour on site unscheduled and scheduled personal care and support will be provided by Health Care Aides. Other consultative services such as but not limited to Geriatric/Psychogeriatric Outreach Teams, Palliative Care, etc are provided through Alberta Health Services. Long-term care facilities may have secured long-term care, dementia care units. Long-term care facilities include nursing homes under the Nursing Homes Act and auxiliary hospitals under the Hospitals Act. 28
29 Transitions in Care Transitions in Care are a time of stress and risk They need to be managed well to avoid poor outcomes to patients, and wastefulness in the health system In Alberta over 400 people monthly to LTC, and about 250 monthly to Supportive Living (SL3, SL4) 29
30 Transitions in Care Transitions may involve: A change in medical status A change in functional status A change in care settings A change in services A change in health care providers 30
31 Transitions in Care Not just more elderly in our population: More people with chronic health issues More people with multiple chronic health issues (multimorbidity or comorbidities) More people with complex care needs More people with frailty 31
32 Transitions in Care MULTIMORBIDITY The presence of more than one acute or chronic condition or disease in one person Most elderly with a chronic disease have multimorbidity Majority of older people have multimorbidity 55% over age 75 years have four or more chronic conditions In LTC an average of 8 conditions Uijen A, et al. Eur J Gen Pract 2008;1:28 32
33 Transitions in Care MULTIMORBIDITY Increasing medicalisation of the elderly In those older than 85 in the UK between 2004 and 2012: 3 conditions from 32% to 55% 3 medications from 44% to 66% On no medications 29% to 13% Melzer D, et al. Age and Ageing 2015:44:
34 Transitions in Care FRAILTY Definition by international consensus: An important clinical state of increased vulnerability, such that exposure to a stressor is more likely to result in adverse health outcomes, or dying, or increased dependency. A useful concept at all levels of health care. Morley JE, et al. Frailty Consensus: A Call To Action: J Am Med Dir Assoc 2013;14:
35 Transitions in Care FRAILTY The frail are especially vulnerable at a time of transition. Frail patients go into hospital with complex care needs, and come out of hospital with even more complex ongoing care needs. Seniors have difficulty navigating through transitions 35
36 Transitions in Care It is critical to find solutions! Identify those at risk Who is frail and vulnerable? Improve integration and communication Case Management an overarching collaborative and person-centered approach Plan of Care person-centered based on their goals, values, strengths and resources Reducing the number of Transitions 36
37 Transitions in Care It is critical to find solutions! Post-Acute Care options Why avoid the risks of acute care such as iatrogenic disability and C. difficile infections, and avoid premature and unnecessary transitions What SubAcute, Restorative Care, Rural Hospitals 37
38 Transitions in Care AN EXAMPLE FRACTURED HIP CARE Over 2700 hip fractures in Alberta each year, with increasing average age and increasing co-morbidities Almost half of seniors with a hip fracture will still be alive in 5 years. Half are out of the surgical hospital in just over 8 days. Most recently 71% return home (AHS Goal is 75%), and 76 % get to their original home or new home in 28 days (Goal 80%). 38
39 Transitions in Care AN EXAMPLE FRACTURED HIP CARE Through the Bone and Joint Health SCN there has been: a standardization of pre-operative care in urban and rural hospitals across the province a standardization of postoperative care across the province The development of Fractured Hip Restorative Care Pathways for Surgical and Post-surgical sites 39
40 40
41 41
42 Advanced Care Planning (ACP) and Goals of Care Designation (GCD) Standardized processes to help Albertans and their health care teams have conversations (Advanced Care Planning) and then document their goals of care decisions (Goals of Care Designations) Different from Personal Directives! ACP and GCD forms Green Sleeve Well integrated into acute care, long term care, and supportive living 42
43 ACP and GCD cont d Care Decisions Comfort Care Medical Care Resuscitative Care Measures Taken Control of symptoms, psychosocial and spiritual support Cure or control of medical conditions but generally avoiding CPR, ICU Cure or control of medical conditions, CPR or ICU may be considered beneficial 43
44 Initiatives: Seniors Health Strategic Clinical Network Mission/mandate o To make improvements to health care services and practices that enable Alberta s seniors to optimize their health, well being and independence Network of health care providers, managers, researchers, policy makers, and caregivers Change agent to improve health care based on research and innovation (Alberta Health Services, 2015) 44
45 SH SCN cont d Appropriate Use of Antipsychotics o Has rolled out to 170 long term care sites in Alberta o Goal of <20% of LTC residents on antipsychotic medication without an appropriate diagnosis o Success - provincial average 19.8%!! o Next steps - implementation in Supportive Living and set new target goal to further reduce antipsychotic medication usage in SL and LTC. 45
46 SH SCN cont d Elder-friendly Care (studies) 1.Elder-friendly care (EFC) in Acute Care o Initiative to promote comfort rounds, delirium detection and least restraint among acute care units 2.Elder-friendly Approaches to Surgical Environment (EASE) o Promotion of practices before and after surgery, to reduce complications and return to normal routine Mobilization of Vulnerable Elders (MOVE) o Promotion of early mobilization of older in-patients 46
47 SH SCN cont d Dementia Advice through Health Link o Telephone advice line providing dementia-related support to caregivers and to PLWD o Available 7 days per week, 8 hours per day o Launched September 28 in North, Central, and South Zones o Later expansions into Edmonton and Calgary Zones, to 10 hours per day, and to clinicians/care providers 47
48 Current Initiatives: EMS o Paramedic Response Unit Medicine Hat o Pilot project frequent EMS and ED users Grande Prairie o Community paramedic Calgary zone o Complex Client Team Edmonton zone o Mental Health Crisis Team Edmonton zone o Edmonton Continuing Care Urgent Response Team Edmonton zone o Community Health and Prehospital Support (CHAPS) Provincial o Palliative and End-of-Life Care, Assess, Treat and Refer Program Provincial 48
49 Current Initiatives: Other Continuing Care Resolution Team Development of Continuing Care and Dementia Strategies Destination Home Palliative and End-of-Life Care (PEOLC) Strategy Central Zone: home dialysis South Zone: NPs in Continuing Care 49
50 Questions? 50
51 Acknowledgements Jamie Davenport, Director, Home Care Development, AHS Niall MacDonald, Strategic Implementation, Capacity Management, AHS Curtis Snider, Lead Capacity Management, AHS Dawna Chalifoux, Lead Senior Consultant, Accountability and Monitoring Jody Wilson, Accountability and Monitoring 51
52 References Alberta Health and Wellness. (December, 2008). Continuing care strategy: Aging in the right place. Retrieved March 1, 2010 from Continuing-Care-Strategy-2008.pdf Alberta Health Services. (2015). Annual Report: Retrieved from Alberta Health Services. (2010). Case Management Literature Review. Alberta: Author. Alberta Health Services. (2013). Continuing Care Service Needs Determination Guide. Alberta: Author. Alberta Health Services. (2015). Monitoring Measure Dashboard: Quarterly Update: Quarter 4. Retrieved from Alberta Health Services. (2011c). Progressing the Continuing Care Strategy: Continuing Care Case Management Framework & Guidelines. Alberta Health Services. (2015). Provincial Performance Measure Update: Q Retrieved from Alberta Health Services. (2015). Seniors Health Strategic Clinical Network. Seniors Health SCN (Quick Facts). Retrieved from : and Centers for Disease Control and Prevention, Healthy Places Terminology (Washington, D.C.: Centers for Disease Control and Prevention, 2010); Keenan, T. A. (2010). Home and Community Preferences of the 45+ Population (Washington, D.C.: AARP, 2010), 4. Reid, S. (2015). Exploring perspectives of aging-in-place: An integrative review. Statistics Canada. (2015). Section 3: Results at the provincial and territorial level Retrieved from 52
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