2019 Leadership Symposium

Transcription

1 2019 Leadership Symposium June 5, 2019 Harraseeket Inn Freeport

2 Agenda 8:30 AM Registration Casco Bay Room 9:00 AM Courage to Care Arleen Smith DRIVE Accepting responsibility and providing compassionate care to those who need it most is an incredible gift. It brings us joy, satisfaction and personal fulfillment. However, caring for others can also become exhausting when you don t have the support of your co-workers. In this unique and powerful presentation, you ll discover why having the courage to care requires more than just showing up every day. It requires that we, first and foremost, care deeply for our residents and one another. It takes great courage to do the right thing, which is a necessary ingredient for transforming what we do to what we know it can become. Through caring and connecting with one another, we can build relationships with those around us. Join us to learn how building up our field s reputation is necessary for attracting and retaining staff whose hearts are motivated by love and will serve with enthusiasm. You ll hear personal stories from a caring and compassionate nurse who learned, firsthand, that caring extends beyond our residents. When everyone in your community has the courage to care, despite what happens around them, you create a beautiful environment for everyone. Change starts with you! 10:15 AM Break 10:30 AM National Long-Term Care Update: The State of the Industry Cliff Porter American Health Care Association / National Center for Assisted Living Is the future of long-term care constantly on the minds of your leadership team? Workforce challenges ~ shortage of qualified staff ~ regulatory oversight ~ a new payment model ~ aging baby boomers demanding innovative service plans ~ person-centered care. What is the state of the industry? In this session, you will receive the latest information on what s happening nationally that will impact both nursing homes and assisted living communities. Topics for discuss include industry trends, anticipated changes, legislative agendas, financial challenges, regulatory issues, and more. 11:30 AM Aging and LTSS Strategic Initiatives at Maine DHHS Paul Saucier State of Maine The Office of Aging and Disability Services (OADS) supports older and disabled adults in Maine by providing adult protective, brain injury, other related conditions, intellectual and developmental disability, long term care, and aging and community services. In this session, the Director of OADS Paul Saucier will describe the major initiatives planned at OADS. 12:00 PM Lunch Maine Harvest Dining Room - 1 -

3 Speaker Bios 1:00 PM Planning for Success: Taking Control of Your Organization s Future Jeffery Wahlstrom Starboard Leadership The environment for long term care has never been more challenging. Increased and changing regulation, ever-evolving funding structures, worker shortages, aging infrastructure, and shifting demographics threaten our industry and the residents and families we serve. It s easy to find yourself always playing defense. In this workshop you ll learn how to use some essential planning tools and strategies that will help you to take control of your organization s future, take advantage of new opportunities, and thrive in even the most challenging of times. 2:30 PM Break 2:45 PM CHANGE AGENT! Leading Organizational Transformation TJ Titcomb Cargas Systems Most of today s health care communities are working laboratories of organizational change. This workshop will provide managers and supervisors practical tools to plan purposeful change, share information, and promote participation. Leaders will examine the power of realistic expectations and learning from experience. They will discover how to encourage and use resistance to improve the changes. We ll also create a TO DON T List of management actions and attitudes that create barriers to change. Clifton (Clif) Porter, II is the Senior Vice President of Government Relations at the American Health Care Association (AHCA) and the National Center for Assisted Living (NCAL), which represents more than 12,000 for-and not-for-profit nursing homes, assisted living residences, and facilities for the care of people with intellectual and developmental disabilities. Porter has been serving the needs of seniors in the Long Term Care field for over 30 years, beginning his career as an Administrator in Training at a Skilled Nursing Facility in 1989, serving as an Assistant Administrator and Administrator of several Skilled Nursing Centers from 1990 through 1998, as well as leading HCR ManorCare s Government Relations Department from 2004 to 2013 as its Vice President of Government Relations and serving on various state health care association boards from 2004 to Now, serving as the top lobbyist in AHCA/NCAL, Clif works to promote the association s legislative agenda. Under his leadership, AHCA was intricately involved in many legislative accomplishments including the passage of the IMPACT Act, repeal of the physician SGR, implementation of SNF Value Based Purchasing, and the permanent repeal of Part B therapy caps. Paul Saucier is the Director of the Maine DHHS Office of Aging and Disability Services (OADS). Prior to arriving at OADS, Paul was a Senior Director at IBM Watson Health, where he specialized in integrated care models for older persons and persons with disabilities, including those with both Medicaid and Medicare coverage (dually eligible beneficiaries). In that role, he consulted with Federal and State clients, including the Centers for Medicare and Medicaid Services, the HHS Office of the Assistant Secretary for Planning and Evaluation, the Pennsylvania Office of Long Term Living and the Ohio Department of Job and Family Services. Paul has also held positions at the USM Muskie School of Public Service, the National Academy for State Health Policy and the Maine Legislature s non-partisan Office of Policy and Legal Analysis. He is a member of the National Academy of Social Insurance. 4:00 PM Adjourn - 2 -

4 Speaker Bios Arleen Smith, RN, is a Leadership & Engagement Consultant with Drive and has over 25 years experience in the healthcare industry. Arleen has served in various leadership positions within the pharmaceutical industry and on leadership councils focused on inspiring others to achieve personal growth. Along with her leadership experience, Arleen brings a diversity of 10 years of hospital and travel nursing experience in medical-surgical, critical care, oncology, and emergency room & trauma. Arleen is trained as a 3-star coach in LEAN methodology and is a Six Sigma green belt. Arleen s area of expertise is motivating and inspiring others to achieve their highest potential through leadership, coaching and performance management. Arleen lives in New Jersey with her husband, two daughters, son, and a happy Golden Retriever. TJ Titcomb has been helping organizations manage change, develop leaders and prevent problems for more than 40 years, including twenty-plus years of targeted consultation with long term care communities. Certified as a Senior Professional in Human Resources, she also holds a master s degree in Counseling Psychology and a PhD in Organizational Development. Dr. Titcomb is an OD consultant with Cargas System, an employee-owned software and consulting company that has been on the Best Places to Work in Pennsylvania thirteen times. Jeff Wahlstrom is president of Starboard Leadership Consulting, a Maine consulting firm founded in 2005 as an affiliate of the law firm Rudman Winchell. He has more than 30 years of leadership experience and has consulted with dozens of organizations and their leaders on strategic, leadership, and management issues. He has successfully facilitated nonprofit mergers, counseled organizations through leadership transitions, led strategic planning processes, and is a frequent presenter and workshop leader on a lengthy list of topics. As a volunteer, Jeff has also developed a training curriculum, guides, webinars, and board self-assessment tools for the Maine Association of Nonprofits. Over the past few years, he has supported the MEHCA board of directors in their planning efforts and includes MEHCA members among his clients. To learn more about Jeff s work, visit the Starboard website at

5 Policies Registration This event is, typically, very well attended so we encourage you to register early. Registrations cannot be accepted over the phone. Here s how to sign up for this event: Visit our website to use the Register Online option, or Complete the paper registration form included in this brochure, fax it to MHCA at , and mail the original (along with your payment) to: Maine Health Care Association, 317 State Street, Augusta, ME Tuition Payment is required at the time of registration or at least one week in advance. Acceptable forms of payment include cash, checks and credit cards. For programs with limited enrollment, priority will be granted to paid participants. Group Discount If you register more than one participant from the same facility or corporate office, after paying full price for the first registrant, a $10.00 discount applies for each additional participant from the same facility or corporate office. Confirmation Letters A confirmation notice will be sent to the you provided about a week prior to the event. In addition to event details, it will include information about how to print the handouts. To make sure the information is directed to the right people, please provide updated contact information and addresses for each registered participant. If you register less than a week in advance, and you do not receive this notice, feel free to contact MHCA at for program details. Substitutions If a registered participant is unable to attend, you may send a substitution from the same facility at no additional charge. Advanced written notice of a substitution is required at least 24 hours prior to the event. Substitutions may be requested by fax ( ) or by ing Ashley Ellis at aellis@mehca. org or Karen Michaud at kmichaud@mehca.org. Walk-in substitutions will be considered on a case by case basis. Continuing Education Units (CEUs) MHCA has Deemed Status with the Maine Nursing Home Administrators Licensing Board. This privilege allows us to offer CEUs to Administrators who attend MHCA programs that meet the criteria. To be eligible for a Certificate of Attendance you must arrive on time, sign in, and remain present for the entire workshop. Partial CEUs can only be offered if, upon exiting the event, the participant notifies MHCA s onsite representative and adds the early exit time to the sign in sheet so that a certificate with the appropriate number of CEUs can be issued. Certificate of Attendance A Certificate of Attendance will be provided to all those who meet the requirements outlined in the previous paragraph. Unless you registered for the program on site, certificates are available at the close of the program. For onsite registrants, certificates will be sent to the you provided a day or two after the event. Enrollment Caps MHCA reserves the right to limit the number of participants allowed for certain workshops. When enrollment is limited, registrations will be accepted based on a first come/first served basis with paid registrations having priority placement in the program. Refunds All cancellations must be submitted in writing either by fax ( ) or by ing Ashley Ellis at aellis@mehca. org or Karen Michaud at kmichaud@mehca.org. A full credit or refund will be granted if written notice of cancellation is received at least 10 days in advance. For cancellations received 1 to 9 days prior to the event, a partial credit or refund will be issued, after deducting a late withdrawal fee of $50. For cancellations received the day of the program (or no shows), no credit or refund will be granted

6 Hotel Info If you are traveling a distance and would like to reserve a hotel room on site at the Harraseeket Inn, please contact the hotel by phone or to make your own hotel reservation. To take advantage of the discounted rate, you must mention up front that you will be attending the Maine Health Care Association event. Room Options & Rates: The rate for a single or double occupancy room is $160/night. The room rate includes a full breakfast buffet, which is served at 7:00 a.m. in the Maine Harvest Dining Room. The room rate is subject to Maine State lodging tax of 9%. The Harraseeket Inn is a 100% Spoke Free Environment. There is a $250 charge to those guests who choose to smoke in the guest rooms. Hotel Address: Harraseeket Inn 162 Main Street Freeport, Maine Tel: or Hotel Cancellation Policy: To confirm your reservation, a deposit equal to the cost for one night s stay ($160) is required. The deposit is 100% refundable as long as cancellation is made within 72 hours of the reservation. Otherwise, the deposit is non-refundable. Directions to Harraseeket Inn: From the South: Take I-95 North to exit 52 Falmouth Go through tollbooth and take the exit for I-295 North Take exit 22 Take a left off the exit Follow 1/2 mile to stop light, the Harraseeket Inn will be directly in front of you Welcome! From the North: Take I-295 South to exit 22 Take a right off the exit Follow 1/2 mile to stop light, the Harraseeket Inn will be directly in front of you Welcome! Hotel Policies: Check-In time is guaranteed for 3:00 p.m. and Check-Out time is 11:00 a.m. All guests arriving before 3:00 p.m. will be accommodated as rooms become available. The Front Desk can arrange to check luggage for those arriving early when guestrooms are unavailable and for guests attending functions on departure day

7 Registration / Invoice Form Leadership Symposium- W19061 PLEASE CLEARLY PRINT each registrant s name, title and address (to ensure that attendees receive up-todate information about the program). Check the box to add the individual to our Education list and receive notices of upcoming trainings. Thank you. Facility/Organization: Contact: Address: City: State: Zip: Telephone: Fax: Registrants: Mr. Ms. Name: Title: Address: Add to list FEE: Registrants: Mr. Ms. Name: Title: Address: Add to list FEE: CEUS: 6.0 Approved by Maine Nursing Home Administrators Licensing Board FEES: MHCA Members: $129/person; Member Additional (same facility): $119/person Non-Members: $199/person; Non-Member Additional (same facility): $189/person TOTAL: PAYMENT METHOD: Please send completed registration form and payment to: Maine Health Care Association, 317 State Street, Augusta, Maine Tel: Fax: Faxed registrations are accepted. Payment information MUST be provided: Check Attached Check Requested from Facility. Please include date requested / / Credit Card. Please complete information below or contact MHCA with details. American Express MasterCard Visa Credit Card No.: Exp. CVV#: (3 digit code on back) Name (as it appears on card): Card Holders Address: Authorized Signature: Other: Please describe: - 6 -

8 Platinum Sponsors Gold Sponsors Maine Health Care Association 317 State Street, Augusta, ME Tel: Fax: Group purchasing partnership with: Acadia Benefits, Inc. Provista/Vizient