On average, patients waited 52 minutes from arrival to treatment

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Dwight Pope
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1 A&E Pefomace Summay (MIU Mout Veo Hospital site) - y 21 Iitial Assessmet (<=15 miutes) Teatmet (<= miutes) Total Time i A&E (<=4 hous) 95% of patiets waited ude 1 miutes fom aival to iitial assessmet O aveage, patiets waited 52 miutes fom aival to teatmet 95% of patiets waited ude 182 miutes fom aival to depatue 95% of patiets ot equiig admissio to hospital waited ude 182 miutes fom aival to depatue 95% of patiets who eeded admissio to hospital waited ude - miutes fom aival to depatue (N/A fo Mio Ijuies Uit, MVH) Left Without Beig See (<=5%) Re-Attedace (<=5%) 5.% of attedaces this moth wee uplaed eattedaces 3.% of attedaces this moth left the depatmet befoe beig see Leged Meets pefomace Does ot meet pefomace Data Quality Moth Commets Attedace Disposal / Dischage Method 1.% Iitial Assessmet Time fo Ambulace Aivals.% Teatmet Time 99.% Visit Type 1.%

2 Time to Iitial Assessmet (Miutes) Time to Iitial Assessmet Time to Iitial Assessmet Time to Iitial Assessmet is measued as the time i miutes fom the peso's aival by emegecy ambulace util the stat of the full iitial assessmet by a health cae pofessioal. This assessmet will iclude a pai scoe ad ealy waig scoe. Data Quality 95% of patiets should have this data ecoded ad this is oe of the data quality measues that must be met Media th Pecetile ximum The depatmet does ot geeally eceive emegecy ambulaces due to the fact it is a Mio Ijuies Uit.

3 Time to Teatmet (Miutes) 3 25 Time to Teatmet Time to Teatmet The idicato measues the time i miutes that a patiet has to wait followig thei aival i the A&E Depatmet to the stat of defiitive teatmet by a cliicia who ca both decide o the appopiate teatmet ad is able to dischage the patiet The aim of this measue is to educe the cliical isk ad discomfot associated with the time the patiet speds i A&E befoe thei teatmet begis. 1 The stadad fo this idicato is a media of less tha miutes ad we cosistetly meet this stadad Media th Pecetile ximum The aveage Time to Teatmet was dow by 2 miutes fom Jue ad this depatmet has cosistetly good pefomace agaist this taget.

4 Total Time Spet i A&E (Miutes) Total Time Spet i A&E - Admitted Total Time Spet i A&E (Admitted) This idicato measues the time i miutes that patiets sped i the A&E Depatmet. This is the total time fom whe they aive to whe they ae eithe dischaged o subsequetly admitted to a hospital bed. This paticula gaph illustates the ifomatio fo patiets that wet o to be admitted to a hospital bed. The idicato stadad is that all patiets should: - sped a maximum of hous (3 miutes) i the A&E Depatmet - 95% of patiets should sped a maximum of 4 hous (24 miutes) i the A&E Depatmet Media 95th Pecetile ximum Patiets ae ot admitted though the MIU so this metic is ot measued.

5 Total Time Spet i A&E (Miutes) Total Time Spet i A&E - NoAdmitted Total Time Spet i A&E (No-Admitted) This idicato measues the time i miutes that patiets sped i the A&E Depatmet. This is the total time fom whe they aive to whe they ae eithe dischaged o subsequetly admitted to a hospital bed. This paticula gaph illustates the ifomatio fo patiets that wet o to be dischaged fom the MIU Depatmet. The aim of this idicato is to impove the timeliess ad moitoig of cae to esue that patiets do ot have excessive waits i A&E befoe leavig the depatmet. 2 1 The idicato stadad is that all patiets should: - sped a maximum of hous (3 miutes) i the A&E Depatmet - 95% of patiets should sped a maximum of 4 hous (24 miutes) i the A&E Depatmet Media th Pecetile ximum y shows that the depatmet exceeds these time allocated stadads by esuig a pompt tiage ad teatmet pocess occus i a timely way.this esues that delays ae kept to a miimum as evideced by the pefomace agaist the atioal stadad.

6 Numbe of Atteds Left Without Beig See Rate 3 Left Without Beig See 3.5% Left Without Beig See This idicato elates to patiets who do ot wait to be see i the Emegecy Depatmet % 2.5% High ates of leavig befoe beig see ae associated with peceptios of excessive waitig time i A&E ad ovecowdig ad pooe patiet expeiece % 1.5% The stadad fo this idicato is that less tha 5% of patiets attedig the Emegecy Depatmet should leave without beig see. 1 1.% 5.5%.% Ap 21 y 21 Ju Aug 21 Sep 21 See Left Wihout Beig See Left Wihout Beig See Rate.8%2.%1.%1.4%2.1%2.1%1.2%.9%1.1%1.5%1.4%1.2%1.8%2.3%2.%3.% Oct 21 Nov 21 Dec 21 Ja 21 Feb Ap 21 y 21 Ju Aug 21 Sep 21 Oct 21 Nov 21 Dec 21 Ja 21 8 Feb Due patly to the excellet waitig times ad patly to the quality of the sevice, pefomace is vey good agaist this taget. y saw a icease of.3% of patiets i this categoy.

7 Numbe of Atteds Uplaed ReAttedace Rate 3 Uplaed ReAttedace Rate 8.% Uplaed Re-Attedace Rate This idicato measues the uplaed eattedace ate at A&E withi days of the oigial attedace %.% 5.% The aim of this idicato is to educe avoidable e-attedace at A&E by impovig the cae ad commuicatio deliveed duig the fist attedace % 3.% The stadad fo this idicato is that less tha 5% of patiet should e-atted A&E withi days o a uplaed basis. 1 2.% 5 1.%.% Ap 2 1 y 2 1 Ju Au g 2 1 Fist Atteds Uplaed ReAtteds Uplaed ReAttedace Rate Se p 2 1 Oc t 2 1 No v 2 1 De c 2 1 Ja 2 1 Fe b Ap 2 1 y 2 1 Ju Au g 2 1 Se p 2 1 Oc t 2 1 No v 2 1 De c 2 1 Ja 2 18 Fe b While this pecetage epesets a elatively small umbe of attedaces fo the moth the depatmet will be cayig out a eview of 1) fequet attedes & 2) a detailed aalysis of the easos fo e-attedes, a pogamme of wok is cotiuig to suppot those with a cae package i ode to educe thei eattedace ates so that they ae to be appopiately suppoted i the commuity with ou pimay cae, commuity, social cae ad thid secto pates. y has bee static i this KPI sice y.

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