2016 Community Benefit Report

Transcription

1 2016 Community Benefit Report

2 Rooted in the loving ministry of Jesus as healer, we commit ourselves to serving all persons with special attention to those who are poor and vulnerable. Our Catholic health ministry is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities. We are advocates for a compassionate and just society through our actions and our words. We envision a strong, vibrant Catholic health ministry in the United States which will lead to the transformation of healthcare. We will ensure service that is committed to health and well-being for our communities and that responds to the needs of individuals throughout the life cycle. We will expand the role of laity, in both leadership and sponsorship, to ensure a Catholic health ministry in the future. Service of the poor: Generosity of spirit, especially for persons most in need Reverence: Respect and compassion for the dignity and diversity of life Integrity: Inspiring trust through personal leadership Wisdom: Integrating excellence and stewardship Creativity: Courageous innovation Dedication: Affirming the hope and joy of our ministry Message from the President and Chief Executive Officer 1 Healthcare That Leaves No One Behind 2 Community Investment 2 Community Benefit Program Highlights 3 Community Health Needs Assessment 4 Community Benefit Programs and Partners 4 All About Providence Health System 5 Community Benefit Leadership & Staff 6

3 President and Chief Executive Officer Our commitment to the community extends far and wide as we care for and improve people s lives where they work, live, worship, and play. For more than 155 years, Providence Health System has been privileged to serve the residents of the District of Columbia striving to provide the care needed, when and where it is needed. As a community hospital and catholic organization, we continue to live our mission of providing care to those in need, particularly to those who are struggling. At Providence, we take a comprehensive view of caring for our patients and the community that we serve. We understand that good health is not created solely within the confine walls of the hospital. That is why we have initiatives such as the Medical Mission at Home that place special attention on those who are most vulnerable. This collaboration, which brings public and private partners together, not only shows how community partnerships can create better opportunities for health, but is also a good reminder of how much can be accomplished if we work together. Important programs such as Breast Cancer Patient Navigation and the Model Cities Senior Wellness Center are also highlighted in this report. Providence looks forward to a vibrant and innovative future, serving the District of Columbia where we are most needed. We hope you enjoy reading about our recent work in the pages that follow. To your good health! C o m m u n i t y B e n e f i t R e p o r t Page 1

4 As part of Ascension, the nation s largest Catholic and not-for-profit health system, Providence is driven by compassion and a commitment to provide care for all. We fulfill this promise to our communities as we continue to embrace Healthcare That Leaves No One Behind by initiating and expanding community-based programs to improve the health of those we serve. Through partnerships and collaboration with other community stakeholders, we continue to show our commitment to the community in the development of programs that improve the health of all and especially those who are struggling the most. In fiscal year 2016, Providence provided more than $13 million in overall community benefit, including over $3 million in financial assistance and $7 million in the community benefit categories outlined below C o m m u n i t y B e n e f i t R e p o r t Page 2

5 Model Cities Senior Wellness Centers Promoting healthy lifestyles is the primary focus of the Senior Wellness Center - through an optimum state of health and well-being, achieved through disease prevention and health promotion. The Model Cities Senior Wellness Center provides services to DC seniors through a partnership with the District of Columbia Office on Aging which Providence operates. The fitness and education programs are designed to assist members in improving and maintaining health. In fiscal year 2016, Model Cities membership increased by 122 new members with a total of 1,013 active members. Activities are designed with the emphasis on nutrition, cardiovascular, muscular strength, muscular endurance, flexibility, and body composition. In FY16, 70 health promotion classes were conducted with an average of 6 fitness classes per day; more than 1,564 seniors participated in fitness classes. Seniors are also provided programming that focus on their social needs to improve the quality of life. As such, trips and social activities are scheduled daily. There were 60 trips scheduled and 450 social activities completed for FY16. In addition, three health fairs were conducted through collaboration with 10 organizations. Providence Medical Mission at Home As part of our mission to serve all persons with special attention to those who are most vulnerable, in May 2016, Providence hosted its second Medical Mission at Home (MMAH), a day of Hope, Health and Healing at the Our Lady of Perpetual Help Church to benefit the east end community and others around the Washington, DC area. Providence and its partners delivered free health, social and support services to approximately 75 people in the DC area. In partnership with local community organizations, more than 200 volunteers came together to provide comprehensive community health services. We provided health screenings and testing (e.g., blood pressure, cholesterol, etc.), medical care, dental care, foot care and foot washing, behavioral health support, and spiritual counseling and prayer. Out of the 75 people who received medical care, more than half also received dental care. Fifteen percent (15%) received foot care, had their feet washed, and received new socks. Thirty percent (30%) sought spiritual counseling and ten percent (10%) received bahavioral healthcare services. Providence Breast Cancer Patient Navigation Program The initial reaction to a breast cancer diagnosis can leave women in shock and disbelief and too often overwhelmed to search for and access different available care options. At the same time, with the assistance of a community partner and a navigator, these patients can better understand their treatment and care options. The Providence Breast Cancer Patient Navigation Program provides this critical support along the continuum of breast health care, focusing specifically on navigation of patients with abnormal screenings, to ensure they receive appropriate diagnostic follow-up and treatment. Patient Navigation Services In fiscal year 2016, navigators tracked and facilitated communication amongst patients, hospital-based specialist and primary care providers supporting many patients to receive the care they needed. Out of 7,964 patients that were screened, 639 patients received additional imaging and 221 of those patients had follow-up biopsy. The navigators also provided referral assistance to various clinical and social services such as employment related issues, social support, interpreter services, home health services due to disability issues, financial assistance, and psychiatry due to fear or negative perceptions. Patients were accompanied to doctor s visits. Ninety-three (93) patients were assisted with referrals from their primary care providers; 135 patients received assistance with scheduling appointments; and 30 patients were assisted with obtaining breast prosthesis and bras C o m m u n i t y B e n e f i t R e p o r t Page 3

6 Education Patients received education through an inter-disciplinary team approach. The objective was to provide education to patients with abnormal findings and their families as they move through the breast cancer continuum of care. Patients were provided with community resources for support group, housing, employment, disability and mental health concerns. Translation services were also provided onsite. In 2016, Providence Health System, through the DC Healthy Communities Collaborative, conducted its second community health needs assessment (CHNA). This assessment represents a shift from a focus on individual clinical conditions to larger social determinants of health. Four priority areas mental health, care coordination, place-based care (bringing care to the community), and health literacy were identified. We invite you to view our most recent community health needs assessment below. View the 2016 Providence Hospital CHNA Providence Medical Mission at Home Model Cities Senior Wellness Center Providence Breast Cancer Patient Navigation Program PARTNERS INCLUDE: AARP Legal Counsel for the Elderly Alzheimer s Association Ameri-Health Arcadia Mobile Market Community of Hope District of Columbia Department of Health District of Columbia Fire and Emergency Medical Services District of Columbia Healthy Communities Collaborative (DCHCC) District of Columbia Office on Aging George Washington Healthcare Counselling George Washington University Howard University Hospital Joy of Motion Lead Agency Family Matters of Greater Washington Mary s Center Medstar Metropolitan Police Department Seabury Resources for Aging SHARE Food Network John Hopkins Sibley Memorial Hospital Terrific Inc. Total Relaxation & Wellness Center Wellington Pharmacy Woodridge Library YMCA C o m m u n i t y B e n e f i t R e p o r t Page 4

7 COMMUNITY BASED PRIMARY CARE Providence Health Services has thirteen community based primary care center locations in Washington, DC and Maryland. Fort Lincoln Family Medicine Center 4151 Bladensburg Road Colmar Manor, MD (301) (O) (301) (F) Perry Family Health Center 128 M Street, NW Washington, DC (202) (O) (202) (F) Family Medicine 1140 Varnum Street, NE Providence Medical Building, Suite 102 (202) Annapolis Road, Suite 118 Glenn Dale, Maryland (301) (O) Internal Medicine 1140 Varnum Street, NE Providence Medical Building, Suite 202 (202) (O) (202) (F) 1140 Varnum street, NE DePaul Building, Suite Varnum Street, NE- De Paul Building, Suite 311 Center for Infectious Diseases 1140 Varnum Street, NE Providence Medical Building, Suite 107 (202) (O) (202) (F) Center for Geriatric Medicine 1160 Varnum Street, NE Suite 021 (202) (O) (202) (F) Center for Life St. Catherine's Hall, 2 nd Floor (202) (O) (202) (F) Obstetrics Specialty Services Suite 300 (202) (O) (202) (F) Obstetrics Professionals (Laborist) 1160 Varnum Street NE Suite 216 Washington, DC (202) (O) (202) (F) OB/GYN Associates DePaul Building, Suite 216 (202) or (202) (O) (202) (F) COMMUNITY BASED SPECIALTY Our prominent specialty practices are located in both Washington, D.C. and Maryland. Bariatric/Plastic/Rheumatology Care Center DePaul Building, Suite 110 (202) (O) (202) (F) Multispecialty Care Center 1160 Varnum Street, NE DePaul Building, Suite 300 (202) (O) (202) (F) Center for Otolaryngology 1140 Varnum Street, NE Providence Medical Building, Suite 200 (202) (O) (202) (F) Rankin Orthopedics & Sports Medicine 1160 Varnum Street, NE DePaul Building, Suite 312 (202) (O) (202) (F) Rockville Orthopedics 9707 Medical Center Drive, Suite 310 Rockville, MD (301) (O) (301) (F) General Surgery 1160 Varnum St, NE, Suite 306 (202) (O) Gallant Fox Lane, Suite 224 Bowie, MD (301) (O) (202) (C ) Behavioral Health 1053 Buchannan Street, NE Suite Ground Floor (202) (O) (202) (F) HOSPITAL BASED SPECIALTY Our prominent inpatient services offered on our campus. Inpatient Medicine Critical Care Hospitalists/Intensivists Main Hospital, 2 nd Floor (202) (O) (202) (F) Inpatient Medicine Critical Care Hospitalists/Intensivists Main Hospital, 2 nd Floor (202) (O) (202) (F) Neonatology Main Hospital, 3rd Floor (202) (O) C o m m u n i t y B e n e f i t R e p o r t Page 5

8 Mission Committee of the Board of Directors Sister Elyse Staab Board Chair Anne Buening Vice President Mission Integration Community Health Network and Government Relations Ruth F. Pollard Vice President Yolette A. Gray Coordinator Providence Health Foundation Terri L. Bennett Director of Grants Writer Yolette A. Gray Editor Kirstan Cecil Chief Marketing and Communications Officer 1150 Varnum St NE C o m m u n i t y B e n e f i t R e p o r t Page 6