Circle Pulse WHAT S INSIDE. 2 From Your Advisor. 3 E.R. Service Pledge. 4 Welcome Two New Vascular Surgeons

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1 Circle Pulse People Service Quality/ Safety Finance Growth WHAT S INSIDE 2 From Your Advisor 3 E.R. Service Pledge 4 Welcome Two New Vascular Surgeons 5 New Practice Opens MBPG Obstetrics and Gynecology 6-17 Keeping Busy! Mary Black Physicians Group Printable Calendars

2 Spring...my favorite time of the year! Warmer weather and longer days mean we can stay out longer. Birds sing, flowers bloom and grass grows. Mary Black Health System- Spartanburg is also growing to meet the community s healthcare needs! Mary Black Physicians Group recently opened a new obstetrics and gynecology practice inside the Women s Pavilion and Mary Black Physicians Group now has two new vascular surgeons at the Surgical Specialties location. The Center for Rehabilitative Medicine is celebrating 25 years of care in a newly renovated space. Be sure to read more about each addition in this newsletter. There is a lot we are going to do in April, May and June. The event I am most excited about is our free writing workshop in June. Each one of you has a story to tell and we want to help you write it. I hope many of you will be able to join us often! Happy Spring! Senior Circle Contest!! Members are earning points through June Each active member can earn points and have their name entered into a random drawing for each point earned. Teri Donahoo From Your Advisor. Below are the point rules: Active members earn one point for each event they attend and sign in New members who join January June 2016 are eligible Past members who renew January June 2016 are eligible Members can earn additional points by completing clearly marked activities found in the quarterly newsletters. Grand Prize is a 24 Flat Screen TV Deadline is Thursday, June 30, 2016 A drawing will be held at a summertime party in July (date and time TBA) 2

3 When you re experiencing a healthcare emergency, the last thing you need to do is wait. Emergency When you re experiencing a healthcare emergency, the last thing you need to do is wait. medicine is about three things: compassion, skilled care and speed. Mary Black knows the importance of prompt Emergency service medicine especially is in about the emergency three things: room (ER). compassion, That s why skilled we have care launched and speed. a 30-Minutes-or-Less Mary Black ER knows Service the Pledge importance to assure of patients prompt we re service dedicated especially not only in to the offering emergency quality care, room but (ER). also providing That s that care as efficiently and quickly as possible, said Sean Dardeau, CEO. why we have launched a 30-Minutes-or-Less ER Service Pledge to assure patients we re dedicated not only to offering quality care, but also providing that care as efficiently and When quickly a patient as possible, enters said the ER Sean at Mary Dardeau, Black CEO. Health System Spartanburg the arrival time is noted. The 30-Minutes-or-Less ER Service Pledge begins the minute a patient checks in at the ER desk. Our pledge is that When a medical a patient professional enters the will work ER at diligently Mary Black to initially Health see System each patient Spartanburg within 30 minutes the arrival or less of time their is arrival noted. to The begin 30-Minutes-or-Less evaluation and ER treatment. Service Pledge When the begins patient the is minute seen by a patient medical checks professional in at -- the a physician, ER desk. physician Our pledge assistant that or nurse a medical practitioner professional -- the time will is logged, work so diligently we can track to our initially performance see each in keeping our pledge of short ER wait times, said Dardeau. patient within 30 minutes or less of their arrival to begin evaluation and treatment. When the patient is seen by a medical professional -- a physician, physician assistant or nurse While the goal of Mary Black Health System Spartanburg s ER pledge is to work diligently to initially see every practitioner patient -- the within time 30 minutes is logged, of their so we arrival, can the track most our critical performance health emergencies in keeping will our always pledge receive of top short priority, ER wait said times, Dr. Don said Abernethy, Dardeau. ER Medical Director. The hospital records and monitors many ER indicators While the as part goal of of its Mary ongoing Black quality Health improvement System efforts. Spartanburg s One of the ER items pledge we track is to is work patient diligently wait times to in the ER to determine how efficiently we triage patients and get them to a medical professional for initial initially see every patient within 30 minutes of their arrival, the most critical health emergencies will always receive evaluation and treatment, said Dardeau. I m pleased to report that the majority of patients at Mary Black-Spartanburg s ER were already top priority, being seen said within Dr. 30 Don minutes Abernethy, of their arrival ER Medical time. Director. The hospital records and monitors many ER indicators as part of its ongoing quality improvement efforts. One of the items we track is patient wait times in the ER to determine how efficiently we triage patients and get them to a medical professional for initial evaluation and treatment, said Dardeau. I m pleased to report that the majority of patients at Mary Black- From July through December 2015, the average wait time in the Mary Black Health System Spartanburg ER was 24 minutes. The hospital launched the 30-Minutes-or-Less ER Service Pledge on February 19 th. We believe this service Spartanburg s ER were already being seen within 30 minutes of their arrival time. From July pledge will underscore our commitment to provide quality emergency care, Dardeau said. Though we re committed through December to prompt and 2015, appropriate the care average for our wait ER patients, time in the the 30-Minutes-or-Less Mary Black ER Health pledge should System not be Spartanburg misinterpreted ER was an 24 effort minutes. to rush patients though the ER, he adds. Our process improvements focus on getting The hospital ER patients launched into a treatment the 30-Minutes-or-Less room as quickly as possible, ER Service enabling Pledge our medical on February professionals 19 th. to see We a patient and begin diagnosis and treatment in a timely manner. believe this service pledge will underscore our commitment to provide quality emergency care, Dardeau said. Though we re committed to prompt and appropriate care for our ER The community can view Mary Black Health System Spartanburg s average ER patients, the 30-Minutes-or-Less ER pledge should not be misinterpreted as an effort to rush patients wait time though -- based the ER, on he a adds. one-hour Our rolling process average, improvements updated focus every on getting 15 minutes ER patients into a treatment room on the as internet quickly as at possible, MaryBlackHealthSystem.com enabling our medical professionals to see a patient and begin diagnosis and treatment in a timely manner. 3

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6 Earn 5 extra contest points for returning survey before Apr 30 Member Name Would you like to serve on the Senior Circle committee? Yes No If so, in what area? Hospitality arrive early to events and greet participants, help at the registration table, welcome new members, etc. Room set up arrive early to events and help set up the meeting space, display materials on the registration table, distribute handouts, etc. Food server uncover food, fill cups of ice, pour drinks, help members with their drinks and desserts, etc. Other I would be interested in helping with the following: 6

7 SENIOR CIRCLE FUN! 7

8 Upcoming Lunch and Learn Program (lunch included by reservation only, please) All held at the Hugh R. Black Conference Center Please call or to to register by the deadline below. Thursday, May 12 11:30am 1:00pm Mary Black Conference Center Hugh R. Black Pavilion Gregory Colbath MD, MS Orthopedic Surgeon Boomer-thritis Musculoskeletal Care for the Mature Adult Deadline to Register by phone or May 9 Special Saturday Edition A chance to casually walk and talk with featured physicians. Water and light snacks provided. Saturday, April 16 Mary Black Walking Trail 10am Participants are welcome to bring their dog! 8 *All dogs must be on a leash at all times. Chairs, water and light refreshments available. Featured physicians: Dr. Berniece Redmond Obstetrics & Gynecology Dr. Mit Desai Center for Rehabilitative Medicine Dr. Teresa Cole Vascular Surgeon The Spartanburg Humane Society will be on hand for anyone interested in pet adoption. Pet therapy volunteers will have information available about the hospital s program.

9 Galore Time change!! Several card games and non-card game options available April 6, 2016 June 1, 2016 (*No Game Day in May) 3-4:30 p.m. Cyrill-Westside Library (Small Meeting Room) 525 Oak Grove Rd Coffee Talk 9:00-10:00 a.m. 4th Tuesday Each Month April 26 May 24 June 28 Krispy Kreme 354 N. Church St Spartanburg SC Join me for a casual time to talk and enjoy a cup of coffee! Meets 2nd Tuesday each month 10-11:30 am Cleveland Park Community Center 141 N. Cleveland Park Dr Spartanburg SC This free program is sponsored by Spartanburg County Parks and Recreation. No reservations are needed to attend the monthly meetings. 9

10 MARY BLACK HEALTH SYSTEM SENIOR CIRCLE NEWSLETTER July/August/September April May June JUNE 2013 Mark your calendars and plan to join the Mary Black Health System Team at these events to help raise money and awareness. Also a great opportunity for walking! Saturday, April 9 Walk begins at 9am Downtown Greenville Saturday, April 30 Walk begins at 9am Duncan Park Spartanburg Friday, May 13 Walk starts at 7pm Luminary Ceremony at dark Music on Main (Bring a lawn chair and look for the Senior Circle sign) Morgan Square Downtown Spartanburg 5:30-8:30 (feel free to come later or leave earlier) Thursday, April 7 Thursday, May 19 Thursday, June 16 East Coast Band Grand Strand Rock N Roll Reunion *Concessions available for purchase by individual vendors 10

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12 Come, Let s Discover Spartanburg! A n i m a l s N e e d Wa t e r, To o! The Watershed Ecology Center from USC-Upstate Beth Button will introduce us to some animals and we will discover some adaptations each one has that allow it to take full advantage of the water in their unique habitats. Thursday, April 14, :30am Mary Black Conference Center Hugh R. Black Pavilion Music Sandwiched In Converse Opera Theatre Wednesday, April 20, :30am-1:00pm Spartanburg County Headquarters Library 151 S. Church Street, Spartanburg SC Bring your lunch or purchase a box lunch at the event. Information will be available about all of the FREE programs offered at the public library! Tour Spartanburg Downtown Airport 500 Ammons Road, Spartanburg SC From Reidville Rd close to Fuddrucker s, turn onto Kensington Drive. After approximately 0.9 miles you will come to a two way stop. Turn right onto the airport access road. Thursday, June 23 10:00 a.m. Dutch-treat Lunch at Fuddrucker s after the tour 1509 Reidville Road, Spartanburg SC

13 Come for a time of fellowship and enjoy gospel music by Denise Wiley The Singing Nurse Wednesday, May 4, :00 pm Mary Black Conference Center Hugh R. Black Pavilion *drinks and dessert provided Please join us for an Open House and Tour as we celebrate in our newly renovated Mary Black Center for Rehabilitative Medicine Thursday, April 28, :30-6:00 p.m. Mary Black Hospital 1700 Skylyn Drive, Spartanburg, SC ~ Please enter through main lobby entrance ~ Z E N T A N G L E ART CLASS Betsey Youngs, FNP-BC Foothills Family Medicine-Boiling Springs will teach the art technique of ZENTANGLE Tuesday, May pm Mary Black Conference Center $10 will cover the cost of art supplies & light meal Cash or checks payable to Betsey Youngs, Please RSVP by Monday, May 16 for supplies 13

14 If you are not able to pre-register online, please contact Teri Donahoo by Tuesday, May 24 14

15 Seniors and Fraud: How to Protect Yourself From Scams Presented by: Amy Carrick with Carrick Consulting Tuesday, May 17 Brookdale Senior Living 1705 Skylyn Drive, Spartanburg (across the street from Mary Black Hospital) 2-4pm Let us know you are coming! Please RSVP by Friday, May 13 Door Prizes and Give-Aways Home Security and Safety: How Safe Is Your Home? Michael Lanford, SLED Certified Instructor, Retired Military, will lead a light-hearted presentation about things you can do to best secure your home. Thursday, June 2 1-2:30pm Mary Black Conference Room Wednesday, June 8 Wednesday, June 15 Wednesday, June 22 Wednesday, June :30 a.m. Mary Black Conference Center Hugh R. Black Pavilion Please RSVP by June 1 Refreshments Journey Through Life s Pathway: Writing For Well-Being Led by:regina Fargis, Community Relations Liaison with Pathway Hospice and Volunteer with Mary Black Health System This four-part workshop is for seniors wanting to write memorable stories for their grandchildren, capture significant events of their lives as a legacy for their family and friends, or simply try their hand at telling their story. Writing prompts and practical tips will be given each week to get started by generating memories through four life stages. No computer or special skills are needed to participate. A one-inch, three-ring binder recommended for organization, but not required. 15

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18 Did a Senior Circle member tell you about us? If so, please share their name 18

19 Invite a friend to come with you and earn 10 points for the TV drawing!! If they join by the end of June 2016, you get an extra 10 points! Visitor s Pass Name Good for ONE event without membership Invited by 19

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