LEADERSHIP PROFILE. Parkview Health Vice President of Nursing Informatics. Prepared by: David Boggs April Allen

Transcription

1 LEADERSHIP PROFILE Parkview Health Vice President of Nursing Informatics Prepared by: David Boggs April Allen

2 Parkview Health Vice President of Nursing Informatics i Table of Contents Organization Overview 1 Position Summary 6 Goal and Objectives 8 Candidate Qualifications 9 Procedure for Candidacy 11

3 Parkview Health Vice President of Nursing Informatics 1 Organization Overview Headquartered in Fort Wayne, Indiana, Parkview Health serves as northeast Indiana s largest not-forprofit, community-owned healthcare system. Parkview operates six acute care facilities, a behavioral health hospital, a tertiary care center and through a joint venture, an orthopedic specialty hospital, with a combined total of 893 beds in service, numerous specialty centers, a large integrated employed physician group, and has revenues of more than $1.7 billion with almost 11,000 employees. Parkview has been serving the Fort Wayne area since 1878 as Fort Wayne City Hospital. Parkview Health as it is known today was formed in 1995 with a heritage of care and compassion that continues through a comprehensive continuum of health care services. The comprehensive continuum includes acute, non-acute, and tertiary care services on an inpatient, outpatient and emergency basis, managed care services, diagnostic and therapeutic services, continuing care services includes home health care, hospice, skilled nursing, and in-patient rehab, and behavioral health care. In addition, there is primary and specialty physician care, a pluralistic clinically integrated network, and research. Parkview is guided by a strategic plan which covers the period from 2016 to 2020 ( Parkview 2020 ). Fundamental to Parkview 2020 is achieving world class teamwork which involves further integration of the System s leadership, employees, physician group, service lines, facilities and support areas into the One Parkview Team. Parkview 2020 focuses on expanding and improving the System s health care services and maintaining the System s financial conditions and results. Parkview 2020 includes four key goals: quality/safety, customer service, human/financial resource efficiency as well as effectiveness and growth. For each goal, the System is focused on achieving top decile performance. Parkview Health achieved Magnet designation, has been named one of the nation s 15 Top U.S. health systems by Truven Health Analytics and was recently upgraded to Moody s Aa3/S&P AA- bond ratings. Parkview Health has 53% market share in its primary markets, a 6.4% operating margin in 2017, a strong balance sheet and most importantly very strong safety and quality scores. As a result of their strong leadership and performance, Parkview Health continues to be well-positioned as the leading healthcare provider in NE Indiana and NW Ohio. Mission and Vision: As a community owned, not-for-profit organization, Parkview Health is dedicated to improving your health and inspiring your well-being by.

4 Parkview Health Vice President of Nursing Informatics 2 Tailoring a personalized health journey to achieve your unique goals. Demonstrating world-class teamwork as we partner with you along that journey. Providing the excellence, innovation and value you seek in terms of convenience, compassion, service cost and quality. The Parkview Promise: Excellent Care, Every Person, Every Day Parkview Health Hospitals include: Parkview Regional Medical Center (tower only beds) o o Parkview Heart Institute (73 beds; part of PRMC) Parkview Women s & Children s Hospital (94 beds; part of PRMC) Parkview Hospital Randallia (184 beds) Parkview Ortho Hospital (37 beds) Parkview Behavioral Health (103 beds) Parkview Huntington Hospital (36 beds) Parkview Noble Hospital, Kendallville (31 beds) Parkview LaGrange Hospital (25 beds) Parkview Wabash Hospital (25 beds) Parkview Whitley Hospital (30 beds) Parkview Regional Medical Center - Located on an expanded north Fort Wayne campus, Parkview Regional Medical Center features quiet healing spaces, advanced medical specialties,and amazing new technologies. The campus (which includes the Medical Center, Heart Institute, Ortho Hospital and Women s and Children s Hospital) is designed for easy access from all major roadways and includes 440 private patient rooms, a level II adult and pediatric trauma center, an accredited pain center and a certified primary stroke center. Parkview Regional Medical Center also features specialty centers for orthopedics, women's and children's health, cancer and cardiovascular care. The Medical Center operates the Samaritan Flight Program and a hospital-based hospitalist and intensivist/eicu program. Parkview Heart Institute - Parkview Heart Institute, part of Parkview Regional Medical Center, is an accredited Cycle III Chest Pain Center with PCI, recognizing the level of care and rapid treatment delivered by the Emergency Department and Parkview Heart Institute for individuals with chest pain and heart disease. Parkview Heart Institute s Congestive Heart Treatment Center is an accredited program for congestive heart failure. Parkview Women s and Children s Hospital - Parkview Women s and Children s Hospital (also located on the campus of Parkview Regional Medical Center) is the only hospital in the area that has board-certified neonatologists on site 24/7 and all Parkview Family Birthing Centers have direct access to the NICU.

5 Parkview Health Vice President of Nursing Informatics 3 Parkview Comprehensive Cancer Center - Parkview Comprehensive Cancer Center is an accredited Comprehensive Community Cancer Program by the American College of Surgeons, receiving recertification in It is a brand-new state of the art facility that opened in The Cancer Center is a 5-story, 175,000 square feet facility in a wide-open park-like setting. Not only do they offer the latest research-based clinical trials but also the region s only CyberKnife, patient navigators, a cancer genetics counselor and a patient-centered, multi-disciplinary clinic for cancer patients. Parkview Ortho Hospital - Parkview Ortho Hospital is the first specialty hospital in northeastern Indiana devoted solely to orthopedic surgery and post-surgery patient care. Located on the Parkview Regional Medical Center campus, Parkview Ortho Hospital offers a tranquil environment that sets the stage for personalized attention, diagnosis, procedure, and recovery. Parkview Hospital Randallia - Located in Fort Wayne, this is a 184-bed community hospital offering a 24/7 Emergency Department, all new family birthing center, surgical services, ICU, diagnostic testing, skilled nursing care, rehabilitation and more. Construction and renovations are in process to invest $55 million into enhancing the Parkview Hospital Randallia campus. Enhancements have been made to the family birthing center, ICU, surgery, and many other are planned. Enhancements have been made to the family birthing center, ICU, surgery, and many other are planned. Parkview Huntington Hospital - Parkview Huntington Hospital offers 24-hour emergency care, a wide range of services, and the Parkview Huntington Family YMCA on campus. Parkview Noble Hospital - Parkview Noble Hospital is an acute care facility providing medical, surgical, and emergency services. Parkview LaGrange Hospital - Parkview LaGrange Hospital is a critical access hospital offering medical, surgical and emergency care. Parkview Wabash Hospital - Parkview Wabash Hospital is a 25-bed critical access hospital founded in 1919, offering a 24hours a day, 7 days a week Emergency Department staffed with nurses who are all ACLS certified and an in-house physician at all times. Parkview Whitley Hospital - Located in Columbia City, Parkview Whitley Hospital provides 24-hour emergency care and a wide range of services to the communities of Whitley County and beyond.

6 Parkview Health Vice President of Nursing Informatics 4 Parkview Physicians Group - Six physicians formed a primary care department of Parkview Hospital in In 1997, 43 affiliated physicians establish Parkview Medical Group (PMG), which in 2009 became Parkview Physicians Group (PPG). Today PPG includes more than 600 providers in more than 40 clinical specialties with over 100 locations throughout northeast Indiana and northwest Ohio. Parkview Mirro Center for Research & Innovation - The Parkview Mirro Center for Research and Innovation has adopted a bold mission to provide opportunities that will open new doors and, potentially, revolutionize healthcare and save lives. This mission is an extension of the commitment that Parkview has made to communities it serves throughout northeast Indiana, northwest Ohio, and southcentral Michigan. The Mirro Center collaborates with scientists, entrepreneurs, and organizations that are passionate about transforming the delivery of healthcare. Parkview Foundations - Parkview Foundations are comprised of five interdependent Foundations that are governed by volunteer boards of directors. Working with their local Parkview hospital, each foundation serves the health care needs of communities throughout northeast Indiana and northwest Ohio. Every dollar or item donated to Parkview Foundations is used to enhance the quality of healthcare provided to the community. Parkview Health Centers of Excellence and Institutes - Parkview Health has developed eight Centers of Excellence and Institutes: Primary Care, Orthopedic, Cardiovascular, Emergency Services and Inpatient, Cancer, Neurosciences, Behavioral Health, Women s and Children s, and Surgical Services. Key elements of these Centers of Excellence and Institutes include dyad clinical and administrative leadership, multidisciplinary operating councils, co-located facilities (if possible) and patient/people centric coordinated care. Parkview Signature Care - Signature Care is Parkview s statewide PPO network of healthcare providers located in Indiana and northwest Ohio that can be accessed through an employer's group health plan. Signature Care has approximately 50,000 members they are serving. Parkview Occupational Health - Parkview Occupational Health is a premier provider of occupational health and workers compensation injury treatment, serving companies in northeast Indiana for over 15 years. The occupational health program offers 11 clinics caring for over 3000 employees across NE Indiana. Awards & Recognitions Below are some recent awards and recognitions for Parkview Health: 2018 Parkview Health named one of America s Best Employers by Forbes Magazine - Parkview Health has been named one of America s Best Employers in 2018 by Forbes Magazine. Parkview Health was ranked No. 93 overall and No. 14 in the healthcare and social services industry. Parkview Health was the only organization in the region to be recognized by Forbes and the only organization in the state to be named in the healthcare and social services industry Parkview Health Named 2018 Workplace of the Year - For the fourth consecutive year, Parkview Health has earned the Advisory Board Workplace of the Year Award. The annual award recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement Parkview Mirro Center for Research and Innovation listed as one of 58 Hospitals with

7 Parkview Health Vice President of Nursing Informatics 5 Innovation Programs by Becker s Hospital Review 2017 Truven Health Analytics Top 5 Hospitals - This is the fourth consecutive year and fifth year overall for Parkview Huntington and second consecutive year and third year overall for Parkview Regional Medical Center to be recognized with this honor Truven Health Analytics Top 15 Health Systems - Several Parkview hospitals have been recognized multiple times as 100 Top Hospitals, but this is the first year Parkview Health has been recognized as a system ANCC Magnet Designation - awarded to all System hospital facilities Truven Health Analytics 100 Top Hospitals - Parkview Huntington Hospital & Parkview Regional Medical Center. HIMMS Stage 6 Certification - each year since Top Performer on Key Quality Measures by the Joint Commission - Parkview Health - Seven Parkview Health hospitals were recognized as Top Performers on Key Quality Measures by The Joint Commission: Parkview Regional Medical Center, Parkview Hospital Randallia, Parkview Ortho, Parkview Whitley, Parkview Huntington, Parkview Wabash and Parkview LaGrange (2015). Parkview Health Named Most Wired - for the Fourth consecutive year. Midas + Platinum Quality Award - Parkview Regional Medical Center - In 2016 PRMC was the first hospital in the state to earn this award, which recognizes industry leadership and hospital excellence based on data-driven performance.

8 Parkview Health Vice President of Nursing Informatics 6 Position Summary The Vice President Nursing Informatics will provide visionary leadership for informatics to deliver improved efficiency, safety, information use and clinical decision making for the entire care team through the use of clinical information systems. He/she will leverage technology to drive clinical transformation as well as the development and implementation of systems and solutions in support of nursing and clinical best practice. This future VP Nursing Informatics will serve as a liaison between clinicians, ancillary departments, and Information Technology (IT) to align clinical and IT standards with department workflow, processes, and policies. The VP will act as a change agent for health system leaders and clinicians to promote adoption of new processes, technologies and achievement; and sustainment of expected benefits, therefore moving the organization to achieve excellence. In partnership with multidisciplinary colleagues from the local and system levels, the VP will engage in development of informatics strategies to help Parkview achieve its vision, goals, and strategies. He/she will serve as a member of the system Nursing Informatics Council and will collaborate with the senior leadership team to determine the best solutions for Parkview s consumers, patients, and the entire care delivery team to develop the informatics structure and governance to support the system and its initiatives. This key leader will work closely with the Chief Nursing Executive and Chief Information Officer to leverage the various systems capabilities to improve the delivery of highly effective and efficient care that enables better health, better care at lower costs. The VP Nursing Informatics will serve as a champion for complex nursing projects and technical systems that support efficiency and effectiveness for clinical users with the goal of advancing evidence-based practice and standard work. He/she will facilitate the integration of data, information, knowledge, and wisdom to support patients, consumers, and care teams in clinical decision-making across the continuum of care. The VP will also serve as the primary nursing informatics advisor to the CNE and CIO in support of nursing and clinical practice including clinical support and ancillary teams. Reporting Relationships The Vice President of Nursing Informatics will report directly to the system Chief Nurse Executive and will have a dual "matrix" reporting relationship to the CIO. There is currently a team of Epic Partners that are within the Information Services division that work within all of the Epic Applications that have responsibility for optimization for all clinical applications that will work with the VP Nursing Informatics to advance nursing related informatics/application initiatives. The VP will lead and direct their work as it relates to Nursing Informatics matters. Responsibilities The successful Vice President of Nursing Informatics candidate will: Serves as the strategic liaison for health IT efforts representing nursing and clinical needs. In conjunction with Parkview Health Leadership, develops clinical systems strategies related to implementation and optimization. Continually evaluates outcomes and implements action plans for process improvement. Creates, evaluates and implements innovative concepts that enhance the overall efficiency, service and quality outcomes of Parkview Health. Incorporates nursing research and evidence-based nursing knowledge into nursing informatics practice. Effectively manages and is a good steward of Parkview s resources. Holds co-workers accountable to provide the highest level of care and service to patients, physicians, and peers.

9 Parkview Health Vice President of Nursing Informatics 7 Coordinates and collaborates with administrative teams, clinical leaders, Information Technology, financial services and quality/regulatory/risk management in the development of high quality and innovative clinical information systems that assist the clinicians in their delivery of care. Responsible for ensuring quality improvement efforts are consistent with promoting informatics research, regulatory bodies, and guidelines as well as evidence based practice that supports positive clinical outcomes. Ensures coordination and integration of standard of care practices across all clinical departments for quality patient care. Ensures coworkers complete all training and education as required. Achieves service excellence goals that are consistent with Parkview Health goals. Demonstrates commitment to service with a passionate desire to improve the patient experience. Supports Parkview s commitment of Excellent Service to Every Person, Every day. Uses personal influence to align and motivate co-workers energy toward goal achievement. Provides recommendation/input and support to medical staff committees and leadership to assigned task forces to ensure effective governance of Parkview Health and positive, engaged medical staff relationships; acts as a liaison to external affiliations to maintain sound business relations with hospital business partners and influencers. Develops, nurtures, sustains, and continually builds relationships with physician leaders. Serves as the champion of new ideas and best practice in nursing informatics. Thought leader in the area of influence. Actively seeks and uses knowledge of strategic thinking approaches, both within and outside of healthcare, to move the business forward. Quickly grasps the underlying structure of ideas that can be applied and used in business. Quickly grasps concepts that can be applied and used to achieve desired outcomes.

10 Parkview Health Vice President of Nursing Informatics 8 Goals and Objectives The following goals and objectives have been identified as priorities for this position: Partner with senior management and become fully integrated into the leadership team of Parkview Health. Be perceived as a solid team player who has credibility, integrity, accountability and contributes as a subject matter expert in nursing informatics. Perform an overall assessment of nursing informatics to gain an understanding of the current state and develop a set of expectations and deliverables that will move the overall clinical strategic plan forward and that is aligned with the mission and goals of Parkview Health. Gain insight and familiarity with current projects and initiatives within the scope of informatics to understand, create or revise a plan for success. Become a respected and integral part of the Nursing and Information Technology teams; develop a sense of personal ownership for the future success of the function and system. Identify the key stakeholders in the system as it relates to informatics and build strong working relationships with them. Effectively manage the portfolio of informatics and project management initiatives. This will include prioritizing requests, implementing new applications and working with internal customers. Work with Nursing team to identify opportunities to further optimize the Epic and electronic process to reduce delay in care, reduce variation in care, increase standardization, and increase nursing efficiency. Review and recommend applications that can make a positive impact on nursing efficiency and improvement in clinical outcomes.

11 Parkview Health Vice President of Nursing Informatics 9 Candidate Qualifications Education/Licensure Bachelor's Degree in Nursing is required. Master's Degree is required with an MSN or Masters in Informatics preferable. Current or eligible for licensure as a Registered Nurse in the State of Indiana. Knowledge and Work Experience Seven years of clinical nursing experience required, including experience in computer-based nursing systems. Must have 5-7 years experience in a leadership role. Previous Information Systems, super-user, business intelligence, and utilization of analytics experience preferred. Clinical management experience, with an understanding of operational and clinical delivery requirements within a hospital/health system or other environment of similar complexity is required. Experience leading large-scale change efforts of significant complexity and importance involving clinicians is required as well as proven experience integrating change management principles and concepts into effective methodologies. Experience in continuous process improvement, evidence-based medicine, patient safety, standardization through clinical pathway, implementation and strategic project management. Experience successfully implementing multiple complex projects simultaneously using structured project management methodology. Expertise in analyzing and implementing organizational systems, both technical and nontechnical to support business needs; experience with business-process mapping and Lean methodologies is highly desired. Additional Requirements Have the ability to thoughtfully communicate with and respectfully engage diverse stakeholders around a shared vision for achieving results. Have executive level presentation skills. Have proven ability as a visionary to see the big picture but also dive into the details when necessary. Have working knowledge of the Epic electronic health record system and applicable certifications are preferred. Leadership Skills and Competencies Collaborative: able to work across the continuum of care with ancillary areas, the physicians and other stakeholders with an emphasis on the consumer/patient and possess high emotional intelligence, with strong project management, communication, and interpersonal relationshipbuilding skills. Ability to build consensus across the various teams by listening and with the mission of Parkview and care for the patient in mind.

12 Parkview Health Vice President of Nursing Informatics 10 Operationally strong: in both acute care and ambulatory across a complex large system and able to manage a nursing team by providing direction, supervision, support inspiration and mentoring. Knowledge and experience leveraging technology to drive data analytics and ultimately better outcomes for the patients Parkview serves. Strategic: able to step away from the details and create a clear vision and roadmap in line with the mission objectives of Parkview and apply clinical informatics to improving patient care. Ability to adapt to the continuous growth and unknown challenges. Mentorship: able to package ideas in a clear and concise way to educate managers/directors and colleagues. Help to develop nurses and leaders to achieve success and job satisfaction while developing leaders in nursing informatics. Customer Focused: able to be patient-focused and mission-driven. Ability to continuously focus on increasing customer satisfaction; sets achievable customer expectations; assumes responsibility for solving customer problems; ensures commitments to customers are met; solicits opinions and ideas from customers; response to internal customers. Emotional Intelligence: able to understand and manage his/her own emotional intelligence. Additionally, along with the necessary technical/professional skills, recruit and hire team members who can manage their own emotions and the emotions of their patients.

13 Parkview Health Vice President of Nursing Informatics 11 Procedure for Candidacy Please direct all nominations and resumes to April Allen preferably via , to Information that cannot be sent electronically may be forwarded to: April Allen WK Advisors 295 N. Hubbards Lane, Suite 201 Louisville, KY Phone: The Parkview Health values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law. The material presented in this leadership profile should be relied on for informational purposes only. This material has been copied, compiled, or quoted in part from Parkview Health documents and personal interviews and is believed to be reliable. While every effort has been made to ensure the accuracy of this information, the original source documents and factual situations govern. All images and logos used in this leadership profile were attained from Parkview Health and/or are owned by Witt/Kieffer via Getty Images.

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