Conference on ICT enabled Integrated Care delivery

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1 Agenda for the afternoon Time Title Speaker :30 Lunch and Poster Session Outcome analysis of BeyondSilos Measuring integration: the Integration Matrix Making the business case for integrated ecare 15:30-16:00 The human factor when deploying technology enabled integrated care Signe Daugbjerg Paolo Da Col Reinhard Hammerschmidt Wouter Keijser 16: Predictive modelling at work Javier Mar/Panos Stafylas Lessons learned from CareWell and BeyondSilos Francesca Avolio/Jordi Piera 17: Wrap-up Esteban de Manuel/Penny Hobson 17:15-18:30 Farewell cocktail BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 1

2 BEYONDSILOS FINAL EVALUATION Project level evaluation Signe Daugbjerg, PhD WP6 Leader, Region of Southern Denmark BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 2

3 Outline Objective Methods (MAST) Evaluation cohort Main findings of the evaluation Discussion and conclusions BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 3

4 Evaluation framework Model for Assessment of Telemedicine adapted for BeyondSilos (the 7 domains): Health and social situation of the care recipient and characteristics of service. Safety. Clinical and care aspects. Care recipients perspectives. Economic aspects. Organisational aspects. Socio-cultural, ethical and legal aspects. BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 4

5 Objective To identify: differences induced by implementing ICT-enabled integrated health and social care mainly on resources used, safety and clinical effectiveness, user perspectives and organisational aspects. BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 5

6 Evaluation framework Model for Assessment of Telemedicine adapted for BeyondSilos (the 7 domains): Health and social situation of the care recipient and characteristics of service. Safety. Clinical and care aspects. Care recipients perspectives. Economic aspects. Organisational aspects. Socio-cultural, ethical and legal aspects. BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 6

7 Project population: The seven BeyondSilos pilot regions: Inclusion criteria: Northern Ireland Sofia, Bulgaria Badalona, Spain Valencia, Spain Campania, Italy Amadora, Portugal Kinzigtal, Germany Health / social care needs Age 65 years Presence of: heart failure, stroke, COPD or diabetes, plus at least one additional chronic disease / condition Able to use equipment (if required) Signed consent (if necessary) Evaluation Period: Long pathway: 8 months Short pathway: Max 8 weeks BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 7

8 BeyondSilos Population Integrated care group Usual care group Total N (all in database) Excluded (from evaluation) Evaluation cohort Long term care pathway Short term care pathway Length of follow-up (days) Patients lost to follow-up (7,5%) Deceased 31 (6%) 25 (4%) 56 (5%) BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 8

9 BeyondSilos Population OVERALL 80% completed the full follow-up period Healthcare professionals Social Care professionals Informal carers BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 9

10 Clinical measurements Hospital databases Conference on ICT Data collection and analyse Questionnaire Data collected Demographic Interview Nurses GP patient records Lifestyle Clinical and safety Interview Social workers Interviews project manager Interviews other professionals Interview GP Electronic Health Records Interviews Socio-economic Social need and support Hospital admission Contacts with health and social care providers Emotional well-being Satisfaction Central Web database - Arsenal Evaluation team BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 10

11 BeyondSilos baseline characteristics Integrated care Usual care P-value Mean or N SD or % Mean or N SD or % Age (years) 82,30 7,54 81,42 7,83 0,076 Female (N, %) % % 0,376 Body Mass Index (kg/m 2 ) 27,20 5,45 26,82 5,11 0,331 Non smokers % % 0,217 No alcohol intake % % 0,018 Familiar with using mobile % % 0,557 Familiar with using computer 90 18% 84 15% 0,186 BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 11

12 Percent % Conference on ICT Social support P< Technical support Logistic support Personal support Loan services support Integrated care Usual care Not significant BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 12

13 Primary diseases at enrolment Conference on ICT Integrated care Usual care 21% 3% 56% 15% 17% 3% 64% 14% 7% 7% CHF Stroke COPD Diabetes Fracture Not significant BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 13

14 Mean Hospital admission Conference on ICT 4,5 4 4,03 4,1 3,5 3 2,5 2 1,29 2,08 P = ,5 1 0,5 0 P = Annual admissions rate Integrated care Annual length of hospital stay Usual care BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 14

15 Type of hospital admission Conference on ICT 2% 1% 2% 13% Integrated care 6% 2% 3% 2% 7% 4% 15% Usual care 14% 60% 70% Geriatric and internal medicine Accident and emergency (A&E) Surgical department Orthopedics/Neurosurgery Cardiology Critical care and intensive care Home hospitalization Other BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 15

16 Contacts with health and social care professionals 1% 6% Integrated care 11% 12% 7% 2% 4% 6% Usual care 8% 4% 63% > contacts GPs Nurses 77% Specialists Rehabilitation therapists P<0,001 Other health care provider Social workers BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 16

17 Type of contact with health and social care professionals Integrated care Usual care 13% 7% 32% 22% 31% 26% 49% P <0,001 20% Physical meeting out of home Telephone Home visit Writing BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 17

18 Quantitative outcome measures 1) Total number of admissions to hospital No significant difference 2) Total number of days in hospital No significant difference 3) Total number of unplanned admissions No significant difference 4) Total number of days of unplanned admissions in hospital 5) Annual contact rate (health and social care providers) No significant difference Integrated care: On average 16,15 more contacts per year Adjusted for care group, gender, age, Charlson Comorbidity Index (CCI) at the enrolment, Length of Follow-up (>=90days included), primary disease and region In Badalona, Valencia and Amadora sites, the BeyondSilos service had planned additional contacts BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 18

19 Patient perspectives 6) Difference in Barthel Index Not significant 7) Difference in Instrumental Activities of Daily Living (IADL) 8) Difference in Geriatric Depression Scale (GDS) score Integrated care: Significantly more likely to have a decrease in the IADL score Integrated care: Significantly more likely to have a deterioration of the GDS score Adjusted for care group, gender, age, Charlson Comorbidity Index (CCI) at the enrolment, Length of Follow-up (>=90days included), primary disease and region The circumstances of collecting the questionnaire results may have led to biases in the outcomes. The questionnaires themselves may not have been appropriate to the circumstances of the care recipients. BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 19

20 Safety Care related safety: Variable/ measurement All N Integrated care N Usual care N Difference (p) Mortality Deaths, N (%) (6,0%) 25 (4,2%) 0,194 Technical related safety: No technical safety implications were reported Only technical problems which were resolved BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 20

21 Care recipient perspective Conference on ICT feel safer more in control of their own care feel more responsible for their own health have a better understanding of their condition some find the technology complicated advantages outweigh the required extra effort BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 21

22 Care recipient perspective The new service had: Conference on ICT increased their emotional wellbeing (65%) increased their ability to get along with their health condition in day-to-day life (68%) decreased their anxiety about their health condition 54% decreased how lonely they felt (52%) improved the relationship with the professional carers looking after them (50%) satisfied with the new service (82%) would like to continue using the new service in the future (74%) BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 22

23 Professional perspectives Conference on ICT The collaboration between silos has led to faster decision making, an increased of empathy between disciplines and an increased sense of security and confidence regarding the operation of teams in the field. The ICT solution have increased our awareness of the CRs' conditions, and improved relationship with patients and relatives. It reduces the level of anxiety that patients experience when left alone to deal with their condition, as happens in usual care. We are saving time and money for patients; it also saves our own time, as we can manage the workload better; the time required for face-to-face contacts with the user is reduced. BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 23

24 Final remarks Conference on ICT Some positive results but also some neutral or unexpected results have to be confirmed. The BeyondSilos project focused on care recipients who, because of their advanced age and frail state, were in an elevated need of care. Given their severe conditions at enrolment, it might be that any beneficial effect that ICT supported integrated care could have shown on the selected indicators were obscured by the normal age-related deterioration associated with a population of frail older people. ICT enabled integrated care is a new field of application of MAST and there is still a lack of established key performance indicators to measure the impact of it. More resources need to be invested in developing such indicators if we want to assess the true benefits of ICT supported integrated care. BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 24

25 Thank you for your attention! Contact: Signe Daugbjerg, PhD Region of Southern Denmark Odense, Denmark Tel: The content of this presentation does not reflect the official opinion of the European Union. Responsibility for the information and views expressed in the presentations lies entirely with the authors. Reproduction is authorized provided the source is acknowledged. Both projects are co-funded by the ICT Policy Support Programme as part of the Competitiveness and Innovation Framework Programme of the European Union. Grant agreement no and no BeyondSilos and CareWell joint final conference Barcelona, Feb 28th 2017 Slide 25

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