CHIE GP SSO User Guide for TPP SystmOne users v.4.0. User Guide. CHIE User Guide for GP TPP SystmOne SSO users v.5.0 1

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1 User Guide CHIE User Guide fr GP TPP SystmOne SSO users v.5.0 1

2 Dcument Cntrl Sheet Title Versin 5.0 CHIE User Guide fr GP TPP SystmOne SSO users Status Authr FINAL Katharine Guthrie (Stakehlder Engagement Manager) Date Created 2017 Date Last Updated 30/04/18 Histry Versin Date Authr(s) Cmments Katharine Guthrie First versin created Katharine Guthrie Changes t cnsent recrding Katharine Guthrie Includes SSO ptin Katharine Guthrie Reflect change f name t CHIE Di-Mrgan Rawes System upgrade t Care Centrix Versin 3 Cntact Details Main pints f cntact Telephne number address Katharine Guthrie katharineguthrie@nhs.net CHIE Service Desk inf.chie@nhs.net Apprval/Sign Off Name Katharine Guthrie Title and cntact Stakehlder Engagement Manager Please nte the infrmatin cntained in this handbk has been taken frm varius surces, including the SCW CSU. We have made every effrt t ensure the accuracy f the infrmatin within this bk at time f publicatin. The authr des nt assume and hereby disclaims any liability t any party fr any lss, damage, r disruptin caused by errrs r missins, whether such errrs r missins result frm accident, negligence, r any ther cause. 2

3 Cntents Page Cntents Aims What is the Care and Health Infrmatin Exchange? Acceptable Use Audit Trail Accessing CHIE using single sign n The Landing Page/Hme Screen Accessing Infrmatin Using the Navigatin Tiles Using ther tiles Tp Tips Help and Assistance All CHIE training materials are available at: Materials cntained within this wrkbk were up t date at the time f creatin. Where yu see the names f patients in screen shts, they have been taken frm a dummy system and are nt real. 3

4 1 Aims T give an verview f THE Care and Health Infrmatin Exchange. T explain the current acceptable user agreement and hw t fllw the cnsent mdel T be able t access the system thrugh the Single Sign On functinality T flag issues and request assistance 2 What is the Care and Health Infrmatin Exchange? Launched ver a decade ag, the Care and Health Infrmatin Exchange (CHIE) is a cmputer system used by the NHS and Scial Care t safely share imprtant infrmatin abut a patient with thse treating them. Yu can use CHIE t access GP recrds, Cmmunity, and hspital recrds (pathlgy reprts, X-ray r scan reprts, discharge summaries and clinic letters) fr patients registered t GPs in Hampshire, Farnham and the Isle f Wight. CHIE is currently supprted with data frm many NHS and scial care rganisatins in the Suth: Hampshire Hspitals Fundatin Trust Suthamptn University Hspitals NHS Trust Prtsmuth Hspitals NHS Trust Ryal Burnemuth and Christchurch Hspital Trust Suthern Health Fundatin Trust Slent Health Trust Hampshire Cunty Cuncil Care UK Over 95% f GPs frm: Nrth East Hampshire and Farnham, Suth East Hampshire, West Hampshire, Nrth Hampshire, Fareham and Gsprt, Prtsmuth, Suthamptn and IW CCGs. In additin, many healthcare rganisatins actively use CHIE infrmatin t treat patients. These include: Suth Central Ambulance Service GP OOH services Frimley Park Hspital Care hmes Hspices 4

5 3 Acceptable Use CHIE is designed t make infrmatin available fr clinical staff at the pint f care. Feeling empwered t make a decisin t access a patient recrd is a key stage in delivering direct patient care. The Acceptable Use Agreement (AUA) fr clinical users f CHIE states: I will ensure that where practical, as a care prfessinal, I will ask the patient befre accessing CHIE fr patient care. If the patient is uncnscius r nt present but wuld benefit frm my care, I may use my judgement abut accessing the infrmatin and will recrd my reasn fr ding s. Examples that illustrate apprpriate usage in line with the abve wrding include: A member f ED clinical staff, where the patient is uncnscius r therwise incapacitated and checking their recrd is fr their benefit. In an Outpatient setting where yu have received a referral fr a patient and need mre infrmatin befre seeing/cntacting them r t help decide n best curse f actin fr the patient. As a GP when the patient is registered with yu either permanently r temprarily. This change fllws discussins with CHIE Infrmatin Gvernance Grup, which has representatin frm all the Data Cntrllers f CHIE. GPs n that cmmittee are represented bth by the LMC and the GP Chief Clinical Infrmatin Officer, wh als chairs the grup. The new wrding has been included which is intended t supprt users when making a decisin arund cnsent t view either in the absence f the patient r where the patient is uncnscius. We hpe this advice makes it clearer when it s apprpriate fr clinicians t access CHIE fr patient care. 4 Audit Trail All access t CHIE generates an audit trail t shw the name, date/time f the access, the patient s name and is subject t audit by yur rganisatin n a regular basis. 5

6 5 Accessing CHIE using single sign n With a patient recrd displayed, click n the tlbar and select the CHIE SSO icn The first time that yu select the icn, yu will see the fllwing prmpt. (Yu will nly have t carry ut the next step the first time that yu use single sign n in SystmOne). 1 2 Enter yur SystmOne username (1) and select the Stre this value fr next time tick bx (2). N.B. the recrd displayed will always be that f the patient that yu are currently viewing in SystmOne. If yu are using multiple windws, take care that yu are viewing the crrect recrd. 6

7 6 The Landing Page/Hme Screen This is the first page that yu will see, the cntent f which is determined by yur jb rle (Rle Based Access Level). An example f a typical Clinical Practitiner Landing Page: Expandable Patient Banner Tiles: Demgraphics Allergies Cntraindicatins Acute Results Clinical Letters Care Plans Cmmunity & Mental Health Summary Scial Care Hampshire Cunty Cuncil GP Medicatins GP Prblems GP Results GP Lifestyle GP Vitals and Measurements / Bld Pressure Additinal GP Infrmatin Yur custmised Landing Page is designed t display the mst recent infrmatin first. Infrmatin is displayed in sectins and accessed via icns called Tiles. Yu can drill dwn t see mre infrmatin by clicking nt the tiles r the sectins. Depending n yur Rle Based Access level, yu may als be able t navigate frm the Landing Page t additinal infrmatin. 7

8 7 Accessing Infrmatin CHIE uses Tiles t grup/display similar r related infrmatin frm different surces. Fr example, clicking n the Results Tile will display bth GP and Acute Pathlgy and Radilgy results: 8 Using the Navigatin Tiles The Navigatin Tiles can be fund at the tp f the Hme screen They allw yu t access sme f the mst frequently required infrmatin very quickly Yur jb rle (Rle Based Access level) determines which Navigatin Tiles are displayed. Belw is a simplified system map which shws yu where t find certain types f infrmatin: 8

9 Hw t find infrmatin using the Navigatin Tiles 9

10 9 Using ther tiles Mre Summary Tiles can be fund n Yur Landing (Hme) Page r by clicking nt a Navigatin Tile A Summary Tile will usually nly display a few f the latest pieces f infrmatin Hw much infrmatin is shwn will vary frm tile t tile Clicking nt any f the Summary Tiles (anywhere r n the arrw buttn will display mre infrmatin 10

11 CHIE User Guide fr GP TPP SystmOne SSO users v Tp Tips Use the Navigatin Tiles t quickly mve arund the system. If yu knw that the infrmatin yu want is lcated n anther tile, then yu dn t have t wait fr the Landing Page (r any ther page) t fully lad befre clicking nt a different navigatin tile. When using GP Infrmatin pages, t see anther tile s detail frm the list, just click the GP Infrmatin navigatin tile again. T find lder dcuments that dn t appear in any f the tiles, click the ACD buttn. T refine the list f dcuments in Clinical Crrespndence, try using sme f the filter tls Yu can use cmbinatins f filters, e.g. Surce and Type Yu can nly enter exact dates in the frmat dd/mm/yyyy any ther date frmat will result in n dcuments fund Yu can use the Enter key r the magnifying glass symbl t effect the filter T clear the filter, use the funnel symbl 11 Help and Assistance If yu have any ther CHIE specific questins r supprt needs, please cntact the service desk: inf.chie@nhs.net / Phne: