POSITION DESCRIPTION MERCY PUBLIC HOSPITALS INC. Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork.

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1 MERCY PUBLIC HOSPITALS INC POSITION DESCRIPTION Core Mercy Values: Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork Position title: Clinical Nurse Consultant - Diabetes Employee name: Entity/Group: Business Unit/Department: Position reports to: Mercy Health Werribee Mercy Hospital Diabetes Education Department Manager Diabetes Education Date: Position Purpose: Qualifications: Resource management: Compliment and support the strategic direction and management within the unit Respond to and effectively manage the day-to-day operation of the unit Deliver accurate, up-to-date diabetes information and skills to both patients and staff Promote excellence in clinical practice and client-centered care Operate as part of the multidisciplinary team Registered Nurse with a current practicing certificate with AHPRA Credentialed Diabetes Educator with the Australian Diabetes Educators Association (ADEA) Relevant clinical experience in the delivery of diabetes education Annual Operating Expenditure: Annual Capital Expenditure:

2 Mandatory Organisational Competencies Personal Competencies Job Competencies Orientation (on commencement) Commitment to the Mercy values. Comply with the requirements of the annual organisational mandatory and role related competencies policy and procedure. Diversity & Equity (annual) Demonstrated ability to build relationships with people at all levels. Well developed, broad range of clinical skills. Emergency Procedures (annual) Ability to work as part of a team. Accurate and up-to-date knowledge and skills of diabetes care and management. Work Health & Safety (annual) Excellent interpersonal and effective Commitment to foster and promote client Infection Control (annual) communication skills. Ability to effectively collaborate and liaise with members of the multidisciplinary team. Excellent organisational skills. Self- motivated - able to plan and organise own workload. Ability to work independently with minimum supervision. Confident and resourceful in approach. Generic Requirements Act professionally and in accordance with the Mercy Health Code of Conduct Maintain clinical registration (where applicable) Participate in annual performance development review (PDR) process centred approach to patient care. Understanding of new research and the ability to apply relevant research findings to practice. Commitment to professional selfdevelopment and willingness to participate in continuing education and training.

3 Demonstrates and upholds the Values and Mission of Mercy Health. Demonstrates an understanding of individual responsibility for safety, quality & risk and participates in organisational quality and safety initiatives Clinical Care Ensure the provision and implementation of quality clinical care. Ensure the values of Mercy Health are incorporated into daily work practices. Maintain a safe environment for patients/self/colleagues and members of the public. Escalate concerns regarding safety, quality & risk to an appropriate staff member. Participate in evaluation and continuous improvement and clinical indicator processes. Demonstrate the principles of Person Centred Care: o Respect & Dignity o Information Sharing o Participation o Collaboration Provide accurate, up to date diabetes selfmanagement education to inpatients and VMO referrals Assist in the development and implementation of education plans for Shows compassion and provides support to colleagues and patients. Consistently shows respect and values each person s dignity. Seeks opportunities to be innovative for improvement. Communicates openly and honestly as an effective team member. Risk controls implemented. Incident/s reported as soon as practicable. Undertake incident investigations. Orientation completed. Training up to date. Accreditation outcomes. Patient satisfaction and experience survey results. Participate in implementation and delivery of annual quality plan and business plan. Ongoing provision of quality clinical care Effectively utilised as a resource for other health professionals at WMH Provision of relevant diabetes in-service

4 Communication Ensure that effective lines of communication are maintained both internally and externally. Customer Focus Ensure all services are delivered with strong focus patients with diabetes in line with relevant research findings Assist in adopting and implementing innovative clinical practice models within clinical settings Actively contribute to and drive quality improvement in diabetes clinical practice Act as a first point of contact to hospital staff regarding diabetes education and management Support nurses in the development of new skills and practices Contribute towards WMH being successfully accredited Establish effective and appropriate patterns of communication with clients, families, colleagues and management Attends hospital forums and unit/department meetings as required Behaves in accordance with MHAC s values at all times & resolves conflict as required Initiate and maintains accurate documentation of clinical care Demonstrate supportive behaviours for colleagues and learners Knowledge of Mercy Health & Aged Care Complaints Policy and incident reporting Involve patients and families in planning sessions for nursing staff Improved communication between referring health professionals is demonstrated through dissemination of good practice recommendations, audit results and new research findings Organisation successfully accredited Demonstrate effective communication with patients, families and colleagues Evidence of a culture with open and transparent communication Contributes to forums and meetings when required/ necessary Documentation is clear, accurate, current and easy to understand Minimal customer complaints Minimum timeframe to resolve complaints

5 on customer service and continuous improvement. Professional Development Ensures responsibility of own professional development and encourages the development of others. Research Contributes to nursing clinical practice research and the application of findings diabetes care and management Act as a role model in the adoption of a customer service focus for both internal and external customers Constantly monitor service standards and participate in review and improved work practices as required Reflects on self and practice to identify areas for personal and professional growth Keeps abreast of changing trends in relevant clinical area by attending inservices, workshops, seminars, conferences or other relevant professional development opportunities Knowledge of contemporary relevant clinical issues pertaining to clinical practice. Supports nurse colleagues in the development of new skills and practices pertaining to diabetes management Membership of relevant professional body- ADEA Participates in ongoing education of nursing colleagues in relation to specialty area Demonstrates the ability to access and understand research findings and how to adopt these findings in clinical practice Implementation of evidence based practice Decreased number of adverse incidents Clinical and theoretical knowledge is up to date. Attendance at all compulsory professional development sessions. Improved standard of care. Supports the development and implementation of nurse education. Membership of relevant committees and professional bodies is current. Improved patient care Progressive and up to date care in all areas of nursing and diabetes education Documentation reflects the provision of up to date evidence in clinical practice of diabetes Enhanced professional development of the nurse

6 Policy & Procedure Collaborative input into policy & procedure review & development. Develop and maintain professional standards of knowledge of policies and procedures Keep abreast of developments in diabetes in order to monitor their impact on patient services Collaborate with relevant multi-disciplinary team members in developing, reviewing and revising diabetes policies, protocols and procedures Policies and guidelines are regularly reviewed Continuous review, revision and development of P&Ps Employee s Signature: Date: Print Name: Manager Signature: Date: Print Name:

POSITION DESCRIPTION MERCY PUBLIC HOSPITALS INC. Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork

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