Corporate Governing Board: Network Directors:

Transcription

1 Corporate Governing Board: Scott Rasgon, MD - NW18 Board of Directors Chair Kamyar (Kam) Kalantar-Zadeh, MD - NW18 Medical Review Board Chair Stephanie Hutchinson, MBA - Executive Director Network Directors: Barbara Dommert-Breckler, RN, BSN, CNN - Quality Improvement Director Eileen Rhodes, MSW - Patient Services Director Svetlana Lyulkin, MBA - Information Management Director Jewel Peterman, RN, BSN - Quality Improvement Coordinator Ashley Thomsen, RN - Quality Improvement Coordinator

2 To familiarize attendees with the new Statement of Work for the ESRD Networks, and promote partnership with facilities to improve the quality of care for people who require dialysis or transplantation as a life-sustaining treatment.

3 The18 ESRD Networks

4 Network 18 Totals Dialysis Facilities Transplant Centers Hemodialysis Patients ,925 45,680 46,785 Data from CROWNWeb Annual Report

5 Network Governance Board of Directors Chair Scott A. Rasgon, MD Purpose: To set policy and direction for the Network and retain oversight responsibility. Responsible for the performance of the Network in meeting requirements of the CMS contract Provides financial oversight Reviews the Annual Report prior to submission to CMS Approves contract modification requests Reviews and approves any recommendations from the MRB for sanctions

6 Network Governance Medical Review Board Chair - Kamyar (Kam) Kalantar-Zadeh, MD, PHD Advisory panel to the Network on the care and appropriate placement of dialysis patients and oversight of Network CMS contracted activities, per statutory requirements (1881 of the Social Security Act) Composed of at least two patient representatives as well as representatives of the professional disciplines engaged in ESRD Care. Provide technical support for all Network activities including acting as a liaison with facility Medical Directors Provide input to the National Forum of ESRD Networks Medical Advisory Committee

7 Patient Advisory Council Comprised of 15 patients/caregivers, one must be a caregiver/family member Chair- David Rosenbloom Meets at least semi-annually Tasked to provide input into educational materials, offer a patient perspective in selection of QIAs and the development of interventions Nothing about me without me.

8 Network Council Comprised of the Facility Administrator/Clinic Director or designee from every facility Network provides Annual Update and Environmental Scan Council serves as a springboard to relay critical issues experienced in the dialysis setting to CMS

9 Three Year Accomplishments Fully Staffed Successfully completed the OY 2 contract Decreased LTC CVC use by 1.4% Reduced BSIs by 38% Increased Transplant Waitlist: 2.78% Increased Home Training: 2.53% Reduced Hospitalization rate from baseline 20.65% to 16.83%

10 Network 18 Staff Stephanie Hutchinson, MBA, Executive Director Patient Services Department Eileen Rhodes, MSW, Patient Services Director Lisa Hall, MSSW, LICSW - (PSD for NW16) Alt. for Eileen Rhodes Anabell Galindo-Guererro, Patient Services Coordinator Quality Department: Barbara Dommert-Breckler, RN, BSN, CNN, Quality Improvement (QI) Director Jewel Peterman, RN, BSN, QI Coordinator Ashley Thomsen, RN, QI Coordinator Data Department Svetlana Lyulkin, MBA, Director of Information Management Yvonne Perea, Administrative Assistant Manny Hinojosa, Project Coordinator for all Departments

11 Contract Overview Five-year Contract Now in fourth Year (OY3) 4 Quality Improvement Activities Increased focus on Patient Engagement Collaboration with Stakeholders CMS now requires more facility participation Development of National LANs

12 Network Quality Improvement Activity Management We are going to use a Learning Management System this year for Quality Improvement Activity Management Used for Facility Self Reporting Possible upgrades to include interventions and facility reports

13 Patient/Family Engagement Provide technical assistance to facilities that will foster patient/family engagement at the facility level Patient attendance in QAPI Have a policy that ensures patient participation in care planning Host patient support/adjustment groups

14 Patient Experience of Care Evaluate and resolve grievances Address issues identified through data analysis Appropriate Access to Care Decrease involuntary discharges and transfers (IVDs/IVTs) Address patients at risk for IVD/IVT and failure to place Generate monthly access to dialysis care reports

15 Emergency Preparedness In preparation for an emergency, ESRD Network 18 will: Encourage dialysis facilities to plan for emergency situations Provide technical assistance in the development of emergency plans Provide educational materials Develop an internal Network plan for preparedness and response

16 Facility Reporting Requirements Notify the Network of changes in facility operations, such as: Schedule Power outage Water issue Road access/transportation Other Facility Closure/ Interruption in Service form can be found on the website:

17 QIA 1: Patient Safety: Blood Stream Infections Support NHSN, emr/hie Access, Reduce Rates of BSIs including Reduction of Long-Term Catheters

18 Reducing BSIs Complex with multiple sub-projects: Adopt CDC Core Interventions for Dialysis Hand Hygiene Audits Reduce CVCs Support NHSN Increase emr/hie access Participation and spread of best practices via the LAN National goal: By 2023, reduce the national rate of blood stream infections in dialysis patients by 50% of the blood stream infections that occurred in 2016

19 Reduce Rates of BSI 50% of facilities Network-wide Demonstrate 20% relative reduction in semi-annual pooled mean in group with highest 20% of BSIs Implement all CDC core interventions with targeted facilities Perform root cause analysis with any facility that adopted all CDC core interventions but did not improve by at least 10% Participate in the bi-monthly nationwide LAN calls starting January 8

20 Reduce Catheters Identify BSI project facilities with long-term (more than 90 days) CVC use rate above 15% Decrease rate by at least 2 percentage points by June 2019 (for example, a 17% baseline rate should decrease to at minimum 15%) CROWNWeb data from July 2018 is baseline

21 Support NHSN Assist new enrollment and SAMS users Quarterly data validation checks (Mar/Jun/Sep/Dec) Support completion of Annual Surveillance Training

22 NHSN Dialysis Event Surveillance Due to the NHSN data validation and project data needs, we require facilities to enter NHSN data by the end of the following month. Example: January data must be entered by Feb 28th

23 NHSN Annual Competency Annual SAMS User competency is required for each facility by June Step 1: Read the protocol here: Step 2: Access the training course here: Step 3: Attest your clinic has completed the training (or is exempt) via the link you will receive in January. Step 4: Optional - Collect your CEUs (course #WB2961) by following the instructions here: pdf

24 emr/hie Access Electronic Medical Records system (emr) or Health Information Exchange (HIE) At least 20% of the project participants Access to your patients hospitalization records prior to their return from the hospital New requirement: documentation from the facility that use of the HIE or other evidence-based highly effective information transfer system is successful. This may include policy and procedure or less formal evidence of a system. The facility shall also demonstrate the effectiveness of the system for obtaining information regarding hospitalization in QAPI.

25 NCC BSI LAN Call Schedule

26 QIA 3: Promote Appropriate Home Dialysis National goal: by 2023 increase the percentage of ESRD patients dialyzing at home to 16% from the 2016 national average of 12% 30% of facilities within the Network service area Demonstrate a 2 percentage point increase in the natural trend of patients who start a home modality by July 31

27 QIA 3: Promote Appropriate Home Dialysis EACH project facility must track and report to the Network the number of patients in each of seven steps each month. 1. Patient interest in home dialysis (after assisting the patient to determine modality options that fit the patient s lifestyle) 2. Educational session about home modality 3. Patient suitability for home modality determined by a nephrologist with expertise in home dialysis therapy 4. Assessment for appropriate access placement 5. Placement of appropriate access 6. Patient accepted for home modality training 7. Patient begins home modality training

28 NCC Home LAN Call Schedule

29 QIA 2: Improve Transplant Coordination National goal: by 2023 increase the percentage of ESRD patients on the transplant waitlist to 30% from the 2016 national average of 18.5% Include at least 30% of dialysis facilities within Network service area Demonstrate a 2 percentage point improvement in the natural trend of the Network of patients on the transplant waitlist

30 QIA 2: Improve Transplant Coordination Each project facility must track and report to CMS the number of patients in each of six steps each month: 1. Patient interest in transplant 2. Referral call to transplant center 3. First visit to transplant center 4. Transplant center work-up 5. Successful transplant candidate 6. On waiting list or evaluate potential living donor LDOs FKC/DVA/DCI are contracted to batch step data to the NCC. Patient level detail needed

31 NCC Transplant LAN Call Schedule

32 QIA 4: Population-Focused Pilot QIAs (PHFPQs) Topic Detail 1. Improve Dialysis Care Coordination with a Focus on Reducing Hospital Utilization 2. Positively Impact the Quality of Life of the ESRD Patient with a Focus on Mental Health 3. Support Gainful Employment of ESRD Patients 4. Positively Impact the Quality of Life of the ESRD Patient with a Focus on Pain Management

33 QIA 4: Population Focused Pilot QIAs (PHFPQs) Topic Detail This project will focus on improving the quality of life for ESRD patients as it pertains to mental health. Will include 10% of Network 18 facilities. The Network shall decrease the response to Clinical depression screening not documented, and no reason is given to zero (0). The Network shall decrease the response to Screening for clinical depression documented as positive, the facility possesses no documentation of a follow-up plan, and no reason is given by 10%.

34 Facility Notification for participation on projects will be sent out: Week of December 26, 2018 Population Health will have a later notification of the second week in January.

35 ESRD Quality Incentive Program (QIP) Facility compliance with QIP procedures Download and post Performance Score Certificate: coming soon Master Account Holder (MAH) Passwords (reset 12/13/18) were distributed to MAH and/or Facility Administrator on file

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37 CMS-2744 (Annual Facility Survey) 2744 Annual Facility Survey Schedule: January 1: Facilities finish admitting/discharging patients for 2018 January 15: All Cleanup Reports are resolved, nothing left to fix January 22: Begin generating 2744 for the calendar year 2018 February (Fridays): Listening Line open for 2744 General Questions March: Appointments can be scheduled with Network staff March 31, 2019: Final date to submit for approval in CROWNWeb 2744 Instructions: -Including Webinar

38 CROWNWeb Facilities and Dashboard EQRS transition, facility info migrated Dashboard does not show accurate 2728 Info Updated "Possible Duplicates/Admit Form" PART due by the fifth working day of each month All CROWNWeb Instructions: Continue to questions to

39 Security All facility staff is responsible for preventing security violations and protecting patient data PHI (Protected Health Information) and PII (Personally Identifiable Information) can NEVER be sent over . Includes SSN, Patient name or initials, birthdate, etc. All security violations are reported to CMS

40 Environmental Scan

41 ESRD Network Bulletin Sign up for our ESRD Network blog posts at and click on the Follow button in the lower right-hand corner.

42 Bulletin Includes: Educational opportunities Patient-health events QIP Rules DFR/DFC release dates Approaching facility deadlines

43 We look forward to partnering with you in the new year.

44 Questions? Network 18 Office: