Triage / E-CATT/CATT Clinician. Employee name: Date:

Transcription

1 MERCY HEALTH POSITION DESCRIPTION Triage / E-CATT/CATT Clinician Mercy Values: Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork Position title: Entity/Group: Location: Position reports to: Triage / E-CATT/CATT Clinician Registered Psychiatric Nurse (RPN 3), Health Professional Grade 2 (SW2, P2 or OT2) MERCY MENTAL HEALTH SERVICE (MMHS) CRISIS ASSESSMENT TREATMENT TEAM (CATT) Acute Community Services Manager Employee name: Positions reporting to this one: Responsible to: Position Purpose: Program Director The role of the clinician is to provide intensive clinical assessment, treatment and support services to clients who are in acute psychiatric crisis. Overall the clinician will form an integral part of a multi-disciplinary team and will be required to provide highly responsive and flexible service to consumers and carers, while upholding a high level of professionalism. The provision of specialist clinical services, referral and advice to support clients and the broader community via a comprehensive psychiatric assessment process. Mercy Health [Enter Job Title] Last review date: 1

2 Qualifications & Requirements: Certificate, Diploma, or Degree in Nursing which meets the registration requirements of APRHRA in Division 1 or 3 (Division 1 nurses require recognised postgraduate studies in psychiatry). Diploma, Degree or Clinical Masters in Occupational Therapy, Social Work or Psychology. Desirable: further study in relevant specialist areas. Resource management: Demonstrated competency in mental status and risk assessment and the ability to prioritise workload. Total staff management (FTE): n/a Annual Operating Expenditure: Annual Capital Expenditure: Mandatory Organisational Competencies Personal Competencies Orientation Consistently shows respect and compassion to all Diversity & Equity Practices with a high level of integrity and professionalism Emergency Procedures Excellent interpersonal and effective communication skills Work Health & Safety Excellent organisational & time management skills Ability to accept direction and to work autonomously Infection Control Demonstrated commitment to ongoing professional development Job Competencies Adhere to the philosophy, policies, procedures and protocols of Mercy Public Hospitals Inc and legislative requirements within Mental Health Understanding of and commitment to consumer focused and recovery orientated service Demonstrated ability to effectively lead and work within the multidisciplinary team and provide optimal consumer care whilst incorporating the family in all aspects of care Relevant experience and practice in a range of Mental Health settings Demonstrated ability to work effectively and collaboratively with consumers experiencing psychiatric disorder, their families and carers Ability to use word processing and spreadsheet applications Using RAPID CMI and relevant databases to thoroughly research and document assessments Mercy Health [Enter Job Title] Last review date: 2

3 Key Result Areas Key Activities Standard Measures MERCY VALUES Promotes and uphold the Values and Mission of Mercy Public Hospitals Inc The Values of MPHI are incorporated into daily work practices. Strives to be compassionate and provide support to others. Consistently shows respect and values each person s dignity. Seeks opportunities to be innovative for improvement. Is accountable for a high standard of care. Communicates openly and honestly as an effective team member. SERVICE DELIVERY Is engaged in the provision of clinical care that has a customer focus and is of a high standard. Documentation is of a high professional standard. Client records demonstrate high levels of assessment, treatment and planning and consultation with family and relevant others. Legislation and policy is adhered to or appropriately interpreted. Contributes to clinical service development initiatives. Active participation in team discussions and representation of WMMHP to wider community. Appropriate assessment and evaluation of outcomes using relevant measurement tools. Timely completion of treatment plans and outcome measures for each client that you are the care coordinator for. Engagement in handover of clients in a professional and objective manner. Provision of crisis assessment and treatments to clients. Linking clients into appropriate services prior to disengagement. SUPERVISION Actively promotes a culture of supervision within the organization. Attend individual or group clinical supervision. Attends managerial supervision as per protocol. Takes responsibility for clinical supervision needs. Provides direction and supervision to students. Attends managerial supervision and works on professional goals with line manager Mercy Health [Enter Job Title] Last review date: 3

4 Key Result Areas Key Activities Standard Measures COMMUNITY DEVELOPMENT Involved in education and mental Presentations to outside organisations and Promotes the role and services of the E- wellness health promotion to other education. CATT/Triage/CATT team to other organizations. organizations. Assist with the provision of education to community groups and other teams within the service on the role of E- CATT/Triage/CATT Is a positive role model for the cat team while dealing with other organizations both internal and external. Actively involved in building relationships with ambulance and police services. PROFESSIONAL DEVELOPMENT Ensures responsibility of own professional development TEAM DEVELOPMENT Is an active member of a well functioning team Presentations within clinical discussions and education forums. Attends conferences, seminars and workshops. Knowledge of contemporary relevant issues. Participate in annual staff performance reviews. Utilise internal and external education opportunities. Work with E-CATT/Triage/CATT senior clinicians to initiate and implement activities / projects that will enhance E-CATT/Triage/CATT practices. Ongoing studies and education. Participate at journal club and weekly clinical case presentation meetings as part of the wider service when able. Attend monthly E-CATT/Triage/CATT education program and present a topic of interest as negotiated with Manager. Attendance at all compulsory staff education Attends and contributes to staff in-service and special interest groups. Assist the Manager and senior clinicians in implementing changes and or team development activities. Contribute to Quality and Development activities Mercy Health [Enter Job Title] Last review date: 4

5 Employee s Signature: Print Name: Line Manager Signature: Print Name: Mercy Health [Enter Job Title] Last review date: 5

6 MERCY HEALTH POSITION DESCRIPTION Senior Triage / E-CATT/CATT Clinician Mercy Values: Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork Position title: Senior Triage / E-CATT/CATT Clinician Registered Psychiatric Nurse (RPN4), Allied Health Grade 3 (SW3, P3 or OT3) Employee name: Entity/Group: Location: Position reports to: MERCY MENTAL HEALTH SERVICE (MMHS) CRISIS ASSESSMENT TREATMENT TEAM (CATT) Acute Community Services Manager Positions reporting to this one: RPN3/SW2/OT2/P2 Responsible to: Program Director Mercy Health [Enter Job Title] Last review date: 1

7 Position Purpose: Qualifications & Requirements: The role of the Senior clinician is to provide intensive clinical assessment, treatment and support services to clients who are in acute psychiatric crisis. Overall the clinician will form an integral part of a multi-disciplinary team and will be required to provide highly responsive and flexible service to consumers and carers, while upholding a high level of professionalism. The provision of specialist clinical services, referral and advice to support clients and the broader community via a comprehensive psychiatric assessment process. To support the Acute Community Services Manager and take on the responsibility of leadership and guidance for junior staff both within E-CATT / CATT and other parts of MMHS. Certificate, Diploma, or Degree in Nursing which meets the registration requirements of APRHRA in Division 1 or 3 (Division 1 nurses require recognised postgraduate studies in psychiatry). Diploma, Degree or Clinical Masters in Occupational Therapy, Social Work or Psychology. Desirable: further study in relevant specialist areas. Resource management: Demonstrated competency in mental status and risk assessment and the ability to prioritise workload. Total staff management (FTE): n/a Annual Operating Expenditure: Annual Capital Expenditure: Mandatory Organisational Competencies Personal Competencies Orientation Consistently shows respect and compassion to all Diversity & Equity Practices with a high level of integrity and professionalism Job Competencies Adhere to the philosophy, policies, procedures and protocols of Mercy Public Hospitals Inc and legislative requirements within Mental Health A thorough understanding of and commitment to consumer focused and recovery orientated service Mercy Health [Enter Job Title] Last review date: 2

8 Emergency Procedures Excellent interpersonal and effective communication skills Work Health & Safety Excellent organisational & time management skills Ability to accept direction and to work autonomously Infection Control Demonstrated commitment to ongoing professional development Demonstrated high level of ability to effectively lead and work within the multidisciplinary team and provide optimal consumer care whilst incorporating the family in all aspects of care Extensive experience and practice in a range of Mental Health settings Demonstrated high level of ability to work effectively and collaboratively with consumers experiencing psychiatric disorder, their families and carers Ability to use word processing and spreadsheet applications Using RAPID CMI and relevant databases to thoroughly research and document assessments Key Result Areas Key Activities Standard Measures MERCY VALUES Promotes and uphold the Values and Mission of Mercy Public Hospitals Inc The Values of MPHI are incorporated into daily work practices. Strives to be compassionate and provide support to others. Consistently shows respect and values each person s dignity. Seeks opportunities to be innovative for improvement. Is accountable for a high standard of care. Communicates openly and honestly as an effective team member. SERVICE DELIVERY Is engaged in the provision of clinical care that has a customer focus and is of a high standard. Documentation is of a high professional standard. Client records demonstrate high levels of assessment, treatment and planning and consultation with family and relevant others. Legislation and policy is adhered to or Ability to conduct complex assessment and evaluation of outcomes using relevant measurement tools. Timely completion of treatment plans and outcome measures for each client that you are the care coordinator for. Lead clinical handover of clients in a Mercy Health [Enter Job Title] Last review date: 3

9 Key Result Areas Key Activities Standard Measures appropriately interpreted. professional and objective manner. Contributes to clinical service development initiatives. Demonstrated high level of provision of crisis assessment and treatments to Active participation in team clients. discussions and representation of WMMHS to wider community. High level of knowledge of the wider mental health services to assist in linking clients into appropriate services prior to disengagement. SUPERVISION Actively promotes a culture of supervision within the organization. COMMUNITY DEVELOPMENT Promotes the role and services of the E- CATT/Triage/CATT team to other organizations. PROFESSIONAL DEVELOPMENT Ensures responsibility of own professional development Attend individual or group clinical supervision. Attends managerial supervision as per protocol. Involved in education and mental wellness health promotion to other organizations. Presentations within clinical discussions and education forums. Attends conferences, seminars and workshops. Knowledge of contemporary relevant Takes responsibility for own clinical supervision needs. Provides direction and supervision to Junior staff. Attends managerial supervision and works on professional goals with line manager Presentations to outside organisations and education. Leads the provision of education to community groups and other teams within the service on the role of E- CATT/Triage/CATT Is a positive role model for the CATT team while dealing with other organizations both internal and external. Leads the building of relationships with ambulance and police services. Ongoing studies and education. Participate at journal club and weekly clinical case presentation meetings as part of the wider service when able. Attend monthly E-CATT/Triage/CATT Mercy Health [Enter Job Title] Last review date: 4

10 Key Result Areas Key Activities Standard Measures issues. education program and present a topic of Participate in annual staff interest as negotiated with Manager. performance reviews. Attendance at all compulsory staff Utilise internal and external education opportunities. education TEAM DEVELOPMENT Is an active member of a well functioning team Work with E-CATT/Triage/CATT senior clinicians to initiate and Attends and contributes to staff in-service and special interest groups. implement activities / projects that will enhance E-CATT/Triage/CATT practices. Actively assist the Manager in implementing changes and or team development activities. Lead Quality and Development activities Employee s Signature: Print Name: Line Manager Signature: Print Name: Mercy Health [Enter Job Title] Last review date: 5

11 MERCY HEALTH POSITION DESCRIPTION Registered Psychiatric Nurse Grade 2 Mercy Values: Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork Position title: Entity/Group: Location: REGISTERED PSYCHIATRIC NURSE RPN GRADE 2 Mercy Mental Health Werribee Mercy Psychiatric Unit and Short Stay Unit Employee name: Position reports to: Clinical Nurse Manager, Werribee Mercy Psychiatric Unit Positions reporting to this one: PSEN s, & Support Staff Responsible to: Mercy Health Registered Psychiatric Nurse Grade 2 02/02/2006 1

12 Position Purpose: Werribee Mercy Psychiatric Unit and Short Stay Unit are part of Werribee Mercy s Mental Health Program and provides in-patient assessment and care to people in an acute phase of a psychiatric illness, between the ages of 16 and 65 years, and who reside in the cities of Maribyrnong, Hobson s Bay & Wyndham. Registered Psychiatric Nurses work as a member of a multi disciplinary team that provides, quality client-focused care through assessment, planning, implementation and evaluation of clinical interventions ensuring a holistic approach to the client, their family and carers. As a member of the Werribee Mercy Psychiatric Unit multi-disciplinary team, the RPN2 requires excellent organisational and time management skills, sound clinical knowledge and skills, the ability to work according to safe practice standards, and ability to work within a budget. Qualifications & Requirements: Degree or other qualification in Psychiatric Nursing or working towards same Registered as a Psychiatric Nurse in Division 3 or 1 of the Register by APRAH Resource management: Total staff management (FTE): Annual Operating Expenditure: Annual Capital Expenditure: n/a Mandatory Organisational Personal Competencies Competencies Orientation Good organisational & time management skills Diversity & Equity Ability to accept direction and to work autonomously. Job Competencies Developing organisational skills and ability to work within a multi disciplinary team Competency in psychosocial assessment and interventions, individual and family counselling, group Mercy Health Registered Psychiatric Nurse Grade 2 02/02/2006 2

13 Emergency Procedures Ability to work flexibly in a complex organisation and manage time effectively. Work Health & Safety Developing communication and interpersonal skills and a willingness to work in a collaborative approach to multi-disciplinary/multiagency teamwork. Infection Control Customer focused approach to service delivery. work, advocacy and Psycho-education. Ability to work effectively and collaboratively with clients experiencing psychiatric disorder and disability, their families and carers. Competency in providing psychiatric nursing interventions in a multidisciplinary team setting and ability to work effectively with a multi-disciplinary team. Relevant experience and practice in Mental Health or other related settings. Thorough understanding of MHA and awareness of other relevant legislation. An understanding of public mental health service delivery. Commitment to ongoing professional development Computer literacy is desirable Key Result Areas Key Activities Standard Measures Mercy Health Values Values of Mercy Health are Be compassionate and provide Demonstrates and upholds the Values incorporated into daily work support to staff and customers and Mission of Mercy Health. practices for all staff. Consistently shows respect and values each person s dignity Seeks opportunities to be innovative for improvement Communicates openly and honestly Mercy Health Registered Psychiatric Nurse Grade 2 02/02/2006 3

14 Key Result Areas Key Activities Standard Measures as an effective team member. Takes reasonable care to protect the health and safety of themselves, fellow staff and others in the workplace. Reports hazards, near misses and injuries immediately Uses personal protective equipment Comply with risk management policies and procedures and instruction Complete incident reports Elect and support health and safety representatives Contribute to risk assessments Participate in training and meetings regarding safety Attend all safety meetings and training sessions In-patient and Short Stay Unit clients are receiving optimal service delivery and assessment Provides high quality patient assessments Develops care plans in consultation with primary carer and client as part of the Primary Nursing model Carries out allocated tasks in relation to care plan and requirements for patient care Contributes to case review and team meeting discussions Undertakes ADL, MSE & Risk and relevant Psycho Social assessments As evidenced in clients Individual Nursing Care Plan As evidenced in case history documentation As evidenced in case history documentation Mercy Health Registered Psychiatric Nurse Grade 2 02/02/2006 4

15 Key Result Areas Key Activities Standard Measures Families and primary carers are Provides relevant information Case history documentation involved in treatment planning to primary carers in keeping with MHA provisions Discusses treatment plan for Primary Nurse clients with primary carer in conjunction with treating team. Contributes to the development of nursing knowledge in junior staff or students Supervises and/or preceptors Nursing Students Feedback from ongoing Nursing Student s Placement assessments Develops knowledge base of psychiatric nursing Attends in-service education, other appropriate development activities and supervision sessions regularly As evidenced by participation in inservice education sessions Participates in clinical and managerial supervision The service is accredited Contributes to the ongoing ACHS EQuIP accreditation process Awareness of the EQuIP process Mercy Health Registered Psychiatric Nurse Grade 2 02/02/2006 5

16 Employee s Signature: Print Name: Line Manager Signature: Print Name: Mercy Health Registered Psychiatric Nurse Grade 2 02/02/2006 6

17 MERCY HEALTH POSITION DESCRIPTION Position title: PSEN LEVEL 2 Employee name: Entity/Group: 2 June 2011 Mercy Mental Health Program Business Unit/Department: Position reports to: Clinical Nurse Manager Adult Inpatient Unit Positions reporting to this one: Nil Position Purpose: Qualifications: The Mercy Mental Health Program and provides assessment, treatment and rehabilitation to people with serious psychiatric illness, between the ages of 16 and 65 years, and who reside in the cities of Maribyrnong, Hobsons Bay & Wyndham. Level 2 PSEN work as a member of a multi disciplinary team that provides quality client-focused care through assessment, planning, implementation and evaluation of clinical interventions ensuring a holistic approach to the client, their family and carers. Level 2 PSEN has a significant number of years experience in the Mental Health field and has undertaken further education including, being medication endorsed. Registered as Psychiatric State Enrolled Nurse (PSEN) Medication endorsed Specialist postgraduate qualifications in mental health are desirable. Resource management: Total staff management (FTE): Annual Operating Expenditure: Annual Capital Expenditure: Not applicable Personal Competencies required Job Competencies Required Good organisational & time management skills Ability to work within a multi disciplinary team Ability to accept direction and be reliable Competent in Mental Status Assessment, physical assessment and risk assessment PSEN Level 2 2 June 2011 Werribee Mercy Psychiatric Unit

18 Excellent verbal and non-verbal communication skills. Good negotiating skills. Customer focused approach to service delivery. Commitment to ongoing professional development Ability to adopt Mercy values as part of personal value system Ability to work effectively and collaboratively with clients experiencing psychiatric disorder and their carers and families Ability to engage client and others in the clients best interest Relevant experience and practice in Mental Health or other related settings. Thorough understanding of MHA and awareness of other relevant legislation. An understanding of public mental health service delivery. Excellent written and verbal recording skills Ability to work 1:1 with a client for extended periods. Key Result Areas Standard Measures Key Activities Patients requiring specials are supervised at all times Documentation As directed remains within required distance of patient at all times In collaboration with the Nurse in Charge ensures that relief staff are organised for breaks Nursing assessments are carried out Assessments are performed to required standard Undertakes, MSE & Risk and relevant physical assessments as per organisation protocols and PSEN Level 2 2 June 2011 Werribee Mercy Psychiatric Unit

19 Key Result Areas Standard Measures Key Activities patient care plan. Families and primary carers are treated respectfully Complaints and compliment data Provides and seeks relevant information to primary carers in keeping with MHA provisions Provides nursing interventions as per care/treatment plans Documentation Patient satisfaction data Utilises communication and engagement skills to encourage interaction between the patients, self and others. Provides diversional activities where appropriate. Conducts a detailed admission assessment of the client, in order to develop individual patient care plans with RPN liason. The treating team has adequate reports on the patients condition The patient remains safe while under the care of the PSEN The nurse will administer medications as prescribed within the confines of being medication endorsed Clinical review participation Documentation inpatients file Incident reports Patient history data Documents progress reports and assessment details according to WMMHP standards in patient file Provides succinct verbal reports at appropriate times Nursing care is adapted to assessed patient risk Physical care is carried out as prescribed. Patient safety - Dispense medications as charted - Assess need for PRN administration and consult with associate charge nurse re same. - Comply with the 5R s of medication administration at all times PSEN Level 2 2 June 2011 Werribee Mercy Psychiatric Unit

20 Employee s Signature: Print Name: Line Manager Signature: Print Name: PSEN Level 2 2 June 2011 Werribee Mercy Psychiatric Unit