Social Worker - Community Medicine & Health of Older People Position Description

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1 Date: November 2012 Job Title : Social Worker -Community Department : Medicine &Health of Older People, Location : Waitakere, North Shore and Rodney Reporting To : 1. Allied Health Team Leader 2. Social Work Clinical Service Leader for professional issues Direct Reports : Nil Functional Relationships with : Internal Allied Health Team Leader Social Work Clinical Service Leader Allied Health Professional Leader, Social Work Head of Division -Allied Health Inter-disciplinary team members Mo Wai Te Ora Other Waitemata DHB staff Waitemata DHB Partner Abuse Coordinator Waitemata DHB Child Abuse Coordinator Waitemata DHB Elder Abuse Coordinator External Taikura Trust Community Support Agencies Statutory agencies Purpose : To provide aprofessional social work service for the patients of the Medicine &Health of Older People, in accordance with the policies of Waitemata District Health Board, NZ SW Registration Board Code of Conduct and the ANZASW Standards of Practice. To provide cover across Community sites as required To haveacollaborativeand functional working relationship with the ECC, Inpatient and Community Services staff and management KEY TASKS Receive and process referrals for social work intervention. Make accurate and timely assessments of the psychosocial issues, safety and risks for the patient on discharge and other concerns impacting upon patients and their families/whanau. All social work practice is ethical and of ahigh quality standard. EXPECTED OUTCOMES Referrals are received, recorded and responded to as early as possible. Assessments are accurate, meaningful and achieved in the context of health services timeframes The social worker is registered and adheres to the ethics and standards of Aotearoa New Zealand Association of Social Workers and the New Zealand Social Work Registration Board Code of Conduct. 1

2 Provide psycho/social assessments, review and social work interventions. Interventions are timely, appropriate and of in accordance with ANZASW Standards of Practice Consultation with and referral to other MDT members, community health professionals and other appropriate community agencies. To work as akey member of the multidisciplinary team in the management and support of patients and their families. Attend and contribute to family meetings for patients and their families. Maintain effective collegial relationships with NASC and other disciplines as a team member involved in the management of the health of patients Ensure that patients and/or families/whanau identifying as Maori are offered the services of Mo Wai te Ora Clients and their families from different ethnic and/or cultural backgrounds are offered appropriate cultural services. Maintain an up to date knowledge of networks, services and other resources available and beneficial to patients and/or their families/whanau. Participate in clinical, management and other meetings relevant to the delivery of social work services. Contribute to group work for specific rehabilitation groups as required. Maintain such clinical, administrative and statistical records of social work interventions and outcomes as are required. Patients receive services, and referral to external agencies as indicated to meet assessed needs in a timely way that ensures continuum of care. Interventions are based on asocial work care plan and the client goals using clinical reasoning. Interventions are evaluated regularly and discussed at social work and multidisciplinary meetings. Patients and their families are fully supported to make informed choices regarding their discharge and ongoing care needs Social work contributes fully with other clinicians in the care of patients. Consultation with other multidisciplinary team members occurs. Maori have access to and can receive interventions from Maori cultural services Other cultural and/or ethnic groups have access to and can receiveinterventions from their specific cultural services Social work knowledge and practice is current and appropriate to the needs of patients and/or their families/whanau. Participation is active, timely and contributes to the overall care of patients. The skills and knowledge of social work contributes to group work. Records are accurate, timely and maintained to the required standard in accordance with WDHB Documentation policies and protocols. Documentation accurately demonstrates interventions and progress Discharges are timely and appropriate Performance Management occurs to maintain, reflect and develop clinical practice. Supervision is undertaken on aregular basis adhering to WDHB policies Partakes in annual review following the performance development guidelines. Attends training to update and learn new skills. 2

3 Takes responsibility for own learning by recognising training and skill needs and attending in-service training on an ongoing basis. Quality of service Participates in peer review. Participation in multidisciplinary meetings and case conferences. Be an active member of the multidisciplinary team. Networks with other social workers within the service and externally. Assists with the orientation of staff and with the training and education of social work students as required. Participates in the implementation of service developments. Education to WDHB and external groups occurs in consultation with Allied Health Team Leader and Social Work Clinical Service Leader and Professional Leader. Participate fully as amember of the social work and multidisciplinary teams, undertake continued professional development and contribute to the ongoing development of social work services. Participate and contribute to research or student placements as appropriate in order to advance WDHB Social Work Professional Development Strategy Recognise individual responsibility for Workplace Health and Safety under the Health and Safety in Employment Act 1992 Criteria for admission to service are followed. Relevant contributions are made and are consistent with the development social work services in Waitemata District Health Board, in accordance with ANZASW and NZSWRB Best Practice Standards. Contribution and participation is as required by the Clinical Services and Professional Leader Social Work Company health and safety policies are read and understood and relevant procedures applied to their own work activities Workplace hazards are identified and reported, including self management of hazards where appropriate Can identify health and safety representative for area 3

4 Behavioural Competencies Adheres to Waitemata District Health Boards organisational promise Best Care For Everyone and Values : Everyone Matters With Compassion Connected Better Best Brilliant Behavioural Competencies Behaviour Demonstrated Communicates and Works Co-operatively Actively looks for ways to collaborate with and assist others to improve the experience of the healthcare workforce, patients & their families and the community & Iwi. Is Committed to Learning Proactively follows up development needs and learning opportunities for oneself and direct reports. Is Transparent Communicates openly and engages widely across the organisation. Enacts agreed decisions with integrity. Is Customer Focused Responds to peoples needs appropriately and with effective results Identifies opportunities for innovation and improvement Works in Partnership to Reduce Inequality in Outcomes Works in away that: Demonstrates awareness of partnership obligations under the Treaty of Waitangi. Shows sensitivity to cultural complexity in the workforce and patient population. Ensures service provision that does not vary because of peoples personal characteristics. Improves health Work practices show aconcern for the promotion of health and well-being for self and others. Prevents Harm Follows policies and guidelines designed to prevent harm. Acts to ensure the safety of themselves and others. VERIFICATION: Employee: Manager: Date: Review Date: Note: This job description forms part of an individual s contract of employment with WDHB and must be attached to that contract. 4

5 PERSON SPECIFICATION POSITION TITLE: Social Worker, Allied Health, Medicine and Health of Older People & Surgical and Ambulatory Services Qualification Experience Skills/Knowledge/ Behaviour Minimum Degree or Diploma (B Level) Social Work qualification NZ SW Registration 2years social work experience in health Experience of working with Maori clients, families/whanau Experience of work with cultural groups other than Maori or Tai Iwi. Demonstrated commitment to the Treaty of Waitangi. Ability to form professional relationships with clients, colleagues and clinical staff. Knowledge of and involvement with Community Support Agencies. Demonstrated commitment to selfdevelopment. Self motivated Preferred 4year Degree in Social Work Holds ANZASW Competency Social work experience within acute hospital settings, including trauma. Experience with patients and their families/support systems Counselling skills, particularly grief, loss and chronic illness Positive contribution to working in a multi-disciplinary team environment. Staff Supervision Experience of working with Iwi organisations. Ability to facilitate groups of clients Excellent communication and presentation skills. Proactiveparticipation in ongoing professional development. Personal Qualities Competent written and oral communication skills. Computer literate. Demonstrates commitment to ongoing training and regular supervision. Ability to work with appropriate levels of supervision Resilience and flexibility Professional attitude and standards Practices autonomously, within a supervision framework and demonstrates reflectivepractice. 5

6 Non-judgmental Apositivecontributing team member Commitment to culturally safe practice. Clear personal and professional boundaries Enthusiasm for chosen field of work and practice Willingness to explore new concepts 6

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