2016 ANNUAL LEADERSHIP CONFERENCE Population Health: Inside and Outside Hospital Walls MARYLAND HEALTHCARE EDUCATION INSTITUTE S

Size: px

Start display at page:

Download "2016 ANNUAL LEADERSHIP CONFERENCE Population Health: Inside and Outside Hospital Walls MARYLAND HEALTHCARE EDUCATION INSTITUTE S"

Ruth Joseph
5 years ago
Views:

This educational activity is jointly provided by AXIS Medical Education and the Maryland Healthcare Education Institute MARYLAND HEALTHCARE EDUCATION INSTITUTE S 2016 ANNUAL LEADERSHIP CONFERENCE

1 This educational activity is jointly provided by AXIS Medical Education and the Maryland Healthcare Education Institute MARYLAND HEALTHCARE EDUCATION INSTITUTE S 2016 ANNUAL LEADERSHIP CONFERENCE Population Health: Inside and Outside Hospital Walls featuring Daniel H. Pink Best-Selling Author, To Sell Is Human: The Surprising Truth About Moving Others, Drive, and A Whole New Mind October 16 17, 2016 The Hyatt Regency Chesapeake Bay Resort Cambridge, MD

Registration & Hotel Information Don t miss out on what is sure to be one of the most talked about health care conferences for Maryland in 2016! Register now at www.mhei.org.

2 Registration & Hotel Information Don t miss out on what is sure to be one of the most talked about health care conferences for Maryland in 2016! Register now at HOTEL RESERVATION INFORMATION Hotel reservation information and special room rates will be provided via once conference registration is received. REGISTRATION FEES MHEI Member Organization Participants... $1,125 per person Non-MHEI Member Organization Participants... $1,925 per person Guest (Includes conference attendance and meals)... $200 per person NOTE: CME only available with full registration EXTENDED STAY DISCOUNTS 20% discount on golf and spa: Sunday - Tuesday The discounted MHEI room rate is available: Saturday - Tuesday If you require additional assistance, please contact Kelly Heacock at kheacock@mhei.org or GOLF INFORMATION Call to reserve your tee time. Golf is at your leisure; there is no organized format. Golf & Spa Options SAGO SPA + SALON To make an appointment at the Sago Spa + Salon, call or go online to To ensure availability, we recommend making your appointments early. Sunday Evening Dinner Reception The evening will include cocktails, heavy hors d oeuvres, chef-attended carving stations, dessert stations, and more. You ll have the opportunity to mix and mingle with your colleagues while enjoying the delectable menu we ve planned for your evening.

3 Population Health: Inside and Outside Hospital Walls Health care in Maryland continues on the path toward population health which means many changes for those inside and outside of our hospitals. This year s conference will explore the cultural change within population health and highlight the physician and patient perspectives and the importance both perspectives have on the future of health care. AGENDA Sunday, October 16, :00pm-6:00pm 4:45pm 4:55pm 5:00pm 6:00pm-7:00pm 6:00pm-9:00pm 7:00am 8:00am 8:15am 9:15am 9:30am 10:30am 11:30am 12:00pm 1:00pm Registration - Chesapeake Ballroom Foyer Welcome and Opening Comments Introduction of Daniel H. Pink Kevin Smothers, MD, FACEP Leadership and the New Principles of Influence Daniel H. Pink Book Signing with Daniel H. Pink Dinner Reception Monday, October 17, 2016 Breakfast - Chesapeake Ballroom Foyer Welcome, Opening Comments and Introduction of Dr. Trissa Torres Innovative Approaches on our Journey Toward Improving Care, Value, and the Health of Populations Break Introduction of Kevin Smothers, MD, FACEP The New Payer: What Makes the Health Care Consumer Tick? Introduction of Sue Sheridan Mitchell Schwartz, MD Patient and Family Advisory Councils (PFACs) as Partners in Research: Driving Toward Outcomes that Matter Sue Sheridan, MBA, MIM, DHL Lunch Introduction of Maryland Managing the Total Cost of Care Adjournment of Conference

4 THE SESSIONS LEADERSHIP AND THE NEW PRINCIPLES OF INFLUENCE Daniel H. Pink Best-Selling Author of To Sell Is Human: The Surprising Truth About Moving Others, Drive and A Whole New Mind. Leaders at every level today confront two stark realities. First, in these fiercely competitive and endlessly turbulent times, they must do more with less. Second, the old-school management techniques we ve long relied on to produce results frequently fail. Drawing on a rich trove of social science and cutting-edge practices from organizations around the world, Pink will demonstrate the new ways leaders are persuading, influencing, and motivating others. He will show the power of underused techniques such as perspective-taking, problem-finding, and using purpose as a motivator and offer concrete steps to put these ideas into action. INNOVATIVE APPROACHES ON OUR JOURNEY TOWARD IMPROVING CARE, VALUE, AND THE HEALTH OF POPULATIONS We have a tremendous opportunity to accelerate improvement on our journey toward creating health for all. In the current environment health care delivery systems are demonstrating a new level of commitment toward improving Triple Aim outcomes for the populations of patients they serve. As providers explore the boundaries of what the medical care system can impact, they are turning to patient and community partners for help. Together we will explore new approaches to population management and population health, and examples of where cross clinical community collaborations are demonstrating improvements. THE NEW PAYER: WHAT MAKES THE HEALTH CARE CONSUMER TICK? At a time when engaging the health care consumer has never been more appealing, health care organizations are increasingly failing to meet the rising expectations placed upon them by those they serve - everyday people. Listen as we share in-depth findings from cross-country research (including Maryland) on what drives consumer perceptions and behavior with special emphasis on health care selection and brand loyalty. The session will close with a strategic framework for consumer relationship-building with the future of health care in mind. PATIENT AND FAMILY ADVISORY COUNCILS (PFACs) AS PARTNERS IN RESEARCH: DRIVING TOWARD OUTCOMES THAT MATTER Sue Sheridan, MBA, MIM, DHL This session will address how Patient and Family Advisory Councils (PFACs) and Patient and Family Advisors (PFAs) in health care systems are emerging as important new partners in the design, conduct, and dissemination of patient centered outcomes research. Sue Sheridan will explain the rationale of engaging patients in research, the potential roles of the PFACs and PFAs throughout the research process, and will share real life examples from the field. This session will also cover foundational elements, structure, inputs, and potential outcomes of those health care systems who engage PFACs and PFAs as partners in research. MARYLAND MANAGING THE TOTAL COST OF CARE Maryland s health care landscape today looks very foreign from the one that existed just a few years ago. Hospitals have experimented, analyzed, and reconfigured the delivery of care, with an eye toward keeping costs in check and improving quality. The progress thus far has been noteworthy yet further delivery system change will not happen without continual progress. The questions now before us: How do we maintain and improve on the gains already made? Can we share and spread our knowledge to make fundamental and sustainable changes beyond hospital walls? Join Carmela as she attempts to answer the key question about the evolution of health care for all of Maryland s providers: What comes next?

5 THE SPEAKERS Daniel H. Pink, JD Daniel H. Pink is the author of five provocative books about the changing world of work, including the long-running New York Times best seller, A Whole New Mind, and the #1 New York Times best seller, Drive: The Surprising Truth About What Motivates Us. Currently, Pink hosts Crowd Control, a series on National Geographic Television that takes problems and creates solutions using unique design, technology and behavioral science principles. Pink has provided analysis of business trends on CNN, CNBC, ABC, NPR, and other networks in the U.S. and abroad. He also advises both Fortune 100 companies and startups on recruiting, innovation and work practices. At the Institute for Healthcare Improvement (IHI), Dr. Torres is a Senior Vice President and is responsible for executing on IHI s strategy in North America: to accelerate the pace of improvement in health care and innovate and partner with organizations and communities to improve health. A preventive medicine physician by training, she has extensive experience in clinical preventive medicine, population management, and public, community, and population health. Prior to joining IHI, Dr. Torres led population health initiatives at Genesys Health System. Currently the corporate director of program development with National Research Corporation, the largest surveyor of health care consumers in the US, is a thought leader in the realm of health care consumerism. Through his research and subsequent findings, Ryan has authored several publications on the topics of health care consumerism, brand strategy, and effective marketing tactics. Ryan s mission is to inspire and persuade hospital and health system leaders to embrace and engage the health care consumer. Over the past decade, Ryan has conducted extensive research on the effects of consumerism on the US health care industry. Sue Sheridan, MBA, MIM, DHL As the Director of Patient Engagement for the Patient-Centered Outcomes Research Institute (PCORI), Sue Sheridan leads the Patient Engagement team, which develops and implements tools, programs, and processes to encourage meaningful engagement of patients and other stakeholders in all PCORI s activities. Before joining PCORI, Sheridan was the external lead of the Patients for Patient Safety program at the World Health Organization (WHO). Sheridan had previously spent 10 years in patient advocacy inspired by adverse family experiences in the health care system. is President and CEO of the Maryland Hospital Association (MHA), the advocate for Maryland s hospitals, health systems, and the communities and patients they serve. In 2015 she was elected to a three-year term on the Board of Trustees of the American Hospital Association (AHA). She also serves on the boards of the Maryland Patient Safety Center, the Maryland Healthcare Education Institute, the Living Legacy Foundation, and the Caring Bridge Consumer Advisory Group.

6 TARGET AUDIENCE This activity has been designed to meet the educational needs of physician leaders and all hospital and health system executive leaders. EDUCATIONAL OBJECTIVES After completing this activity, the participant should be better able to: 1. List the 3 rules for taking the perspective of those you lead 2. Identify 5 ways to frame your message for maximum influence 3. Describe new approaches to population management, population health, and the Triple Aim 4. Outline what drives consumers to choose one provider over another, and what keeps them coming back 5. Recognize the difference between patient centered outcomes vs. health care focused outcomes and how we bridge that gap 6. Review strategies necessary to be a successful provider in the evolution of health care in Maryland CONTINUING EDUCATION Accreditation Statement This activity is planned and implemented by AXIS Medical Education and MHEI. AXIS Medical Education is accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team. Credit Designation for Physicians AXIS Medical Education designates this live activity for a maximum of 5.0 AMA PRA Category 1 Credit(s). Physicians should claim only the credit commensurate with the extent of their participation in the activity. AXIS Contact Information For information about the accreditation of this program please contact AXIS at or info@axismeded.org. DISCLOSURE OF CONFLICTS OF INTEREST AXIS Medical Education requires instructors, planners, managers and other individuals and their spouse/life partner who are in a position to control the content of this activity to disclose any real or apparent conflict of interest they may have as related to the content of this activity. All identified conflicts of interest are thoroughly vetted by AXIS for fair balance, scientific objectivity of studies mentioned in the materials or used as the basis for content, and appropriateness of patient care recommendations. The faculty reported the following financial relationships or relationships they or their spouse/life partner have with commercial interests related to the content of this continuing education activity: The planners and managers reported the following financial relationships or relationships they or their spouse/life partner have with commercial interests related to the content of this continuing education activity: Name of Planner or Manager Dee Morgillo, MEd, CHCP Kelly Heacock Alison Burrows Mark Rulle Reported Financial Relationship DISCLAIMER Participants have an implied responsibility to use the newly acquired information to enhance patient outcomes and their own professional development. The information presented in this activity is not meant to serve as a guideline for patient management. Any procedures, medications, or other courses of diagnosis or treatment discussed in this activity should not be used by clinicians without evaluation of patient conditions and possible contraindications on dangers in use, review of any applicable manufacturer s product information, and comparison with recommendations of other authorities. AMERICANS WITH DISABILITIES ACT In compliance with the Americans with Disabilities Act, we will make every reasonable effort to accommodate your request. For any special requests, please contact MHEI at before the meeting dates. Requirements for credit: Attend/participate in the educational activity and review all course materials. Complete the CE Declaration form online by 11:59 pm ET October 31, Instructions will be provided. If you do not enter the online portal by the above date, you will not be able to retrieve your statement of participation. Upon successful completion of the online form, your statement of completion will be presented to you to print. Name of Faculty or Presenter Daniel H. Pink, JD Sue Sheridan, MBA, MIM, CHL Reported Financial Relationship

Virginia Hospital & Healthcare Association 2018 Annual Meeting

Virginia Hospital & Healthcare Association 2018 Annual Meeting The Williamsburg Lodge April 25-27 This activity is jointly provided by Axis Medical Education and VHREF The Business of Health The Spring